LABORATORY POLICY AND PROCEDURE MANUAL TABLE OF CONTENTS Section 1: Laboratory Policies 003-001 Alternative Testing Due to Instrument or Test Method Malfunction of Periodic Services 003-002 Charging Patients for Laboratory Tests 003-006 Releasing Lab Reports to Outside Physicians 003-010 Laboratory Test Tracking 003-017 Report TAT for In-house Testing 003-018 Correction of Laboratory Errors 003-019 Patient Complaints 003-020 Altering Reference Laboratory Reports 003-021 Reporting Laboratory Test Results 003-028 Labeling and Storage of Testing Materials 003-029 Medical/Dental Equipment Management Plan 003-041 Special Insurance Requirements for John Deere, Mail handlers and Genesis 003-042 Quality Control Corrective Action 003-045 Daily Housekeeping Duties 003-051 Laboratory Quality Assurance Action Plan 003-052 Monitoring Laboratory Temperatures 003-053 Continuing Education of Laboratory Personnel 003-057 Ordering Lab Tests at Community Health Care, Inc. 003-089 Quality Control Assessment 003-090 Handling of Laboratory Specimens 003-091 Waived Laboratory Test Results 003-092 Incident Management Plan 003-093 Reporting Critical/Panic Values and Tests 003-098 Waived Laboratory Test Results 003-099 Laboratory Maintenance 003-104 Downtime Procedure 003-105 Lab Downtime Procedure 003-107 EHR Merge (LIS) Procedure 027-005 Billing Lab Services that are Provided by an Outside Lab Section 2: Reference Laboratory Policies 003-007 Requesting STAT Testing from Reference Laboratories 003-040 Requisitions/Billing Information- Reference Laboratory 003-054 Processing Specimens for Transport to Reference Lab 003-088 Receiving Laboratory Reports from MML 003-097 Reference Laboratory Reports 003-101 Processing Monthly LabCorp Bill Section3: Specimen Collection and Handling 003-005 Handling Unsuccessful Venipuncture 003-009 Throat Swab for Culture or Rapid Strep Determination 003-011 Preparation of In-house Test Requisitions-Report Forms 003-013 Capillary Blood Collection 003-032 Blood Culture Specimen Collection 003-033 Patient Preparation 003-049 Specimen Processing 030-055 Neo-natal Blood Screening Specimen Collection 003-058 Labeling of Specimens and Test Requisitions 003-059 Test Reqs for Specimens Collected Outside of Lab Page 1 of 3 003-060 Venipuncture Procedure 003-062 Urine Collection- Midstream Clean Catch 003-063 24 hour Urine Specimen Collection 003-064 Stool Specimen Collection 003-065 Sputum Specimen Collection 003-066 Unsatisfactory Specimens for Laboratory Testing Section 4: Hematology 003-039 Nasal Smear for Eosinophil Estimation 003-067 Medonic M-series procedure 003-070 Differential White Cell Count 003-071 Erythrocyte Sedimentation Rate (ESR) 003-073 Hematocrit- Micro-hematocrit Method 003-096 Slide Request: Send to U of Iowa Hospitals Section 5: Chemistry 003-024 Glucose Tolerance Test 003-025 Glucose Test for Gestational Diabetes Screening- Post Prandial 003-034 Envoy 500 Maintenance Procedure 003-035 Envoy 500 Procedure 003-043 Ames Acetest Tablets Quality Control 003-048 Creatinine Clearance 003-074 Hemoglobin A1c 003-075 Glucose in Whole Blood Determination 003-076 Ketones in Blood Determination 003-077 Fecal Occult Blood Section 6: Urinalysis 003-022 Urinalysis Quality Control 003-023 Urine Chemical Analysis 003-036 Clinitek Maintenance 003-037 Clinitek 500 Urine Chemistry Analyzer 003-078 Urine Sediment Microscopic Examination 003-079 Ictotest- Bilirubin in Urine Section 7: Serology/Microbiology 003-026 Presence of Beta Strep Group A from Throat Specimens by Culture- Determination 003-056 Rapid Strep Test 003-080 Strep Selective Agar Plates and Taxo A Discs Used in Strep Screens- Quality Control 003-081 Wet Mount 003-082 KOH Prep 003-094 hCG Combo Test 003-095 OSOM Infectious Mononucleosis Test 003-108 Rapid Influenza AB 003-109 Rapid RSV Section 8: Proficiency Testing 003-050 Split Testing with a Reference Laboratory 003-083 Performance of PT-API 003-084 Remedial Action to be Performed for Unsatisfactory Proficiency Testing Results Section 9: Blood borne pathogens 003-003 ProSpore Autoclave Testing 003-087 Infectious Waste Disposal 008-029 Medical/Dental Equipment Management Plan 008-050 Hand Hygiene- Nail Enhancements/Fingernails Page 2 of 3 Page 3 of 3