Document: NDA – Third party receiving information from [ICPSO Name] and giving confidentiality undertakings to [ICPSO Name] Governed by: English Law Dated: 15 June 2001 Status: Final D:\116104248.doc (1) [ICPSO Name] LIMITED (2) NCS SERVICES (UK) LIMITED _______________________________________________________________________ CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT _______________________________________________________________________ D:\116104248.doc 2 CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT THIS AGREEMENT is made the day of 2001 BY AND BETWEEN (1) [ICPSO NAME] LIMITED, (Registered in England and Wales under number [Reg Number]) whose registered office is at [Registered Office] (“[ICPSO Name]”); and (2) NCS Services (UK) Limited (registered in England and Wales under number 3406513] whose registered office is at Hellaby Business Park, Hellaby, Rotherham S66 8HN (“NCS Pearson”). WHEREAS (A) NCS Pearson is an external company appointed by BT to undertake an auditing function to monitor the performance of BT and other operators against the agreed activities and processes for ICPS. (“Audit”). (B) The parties will be entering into discussions concerning the Audit and [ICPSO Name] will be providing NCS Pearson with confidential information regarding customer contact details and ICPS Diallers to enable NCS Pearson to carry out the Audit (“Discussions”). (C) The parties wish to define the terms upon which [ICPSO Name] is prepared to disclose confidential information to NCS Pearson and to ensure that the confidentiality of the Discussions are maintained. NOW IT IS HEREBY AGREED AS FOLLOWS: 1. DEFINITIONS 1.1 In this Agreement, the following words and phrases shall have the meanings ascribed to them below: “Agreement” means this agreement; “Associated Company” in relation to a party means any subsidiary and holding company of such party and any subsidiary of any such holding company, the terms “subsidiary” and “holding company” having the meanings ascribed thereto in sections 736 and 736A of the Companies Act 1985; “BT” means British Telecommunications plc “Confidential Information” means all information (whether in written, oral or electronic format and whether disclosed directly or indirectly) designated as such by [ICPSO Name] together with such other information which relates to the business, D:\116104248.doc 1 affairs, customers, products, developments, operations, processes, pricing, networks, trade secrets, design rights, know-how and personnel of [ICPSO Name] (and of any Associated Company thereof) which might reasonably be regarded as the confidential information of [ICPSO Name] (or of such Associated Company); “ICPS” means the interim form of carrier pre-selection under which a customer’s request for service is implemented by an interim carrier pre-selection dialler supplied by an operator which converts calls from the ICPS customer’s BT exchange line into indirect access calls to the operator’s system ; and “Intellectual Property Rights” means all title, rights or interests of [ICPSO Name] in all patents, trade marks, service marks, registered designs, applications for any of those rights, trade and business names (including internet domain names and email address names), unregistered trade marks and service marks, copyrights, know-how, database rights, rights in designs and inventions and all rights of the same or similar effect or nature in any jurisdiction and including moral rights. 1.2 Headings are included in this Agreement for ease of reference only and shall not affect the interpretation or construction of this Agreement. 1.3 References to Clauses are, unless otherwise provided, references to Clauses of this Agreement. 2. CONFIDENTIALITY 2.1 Subject to Clauses 2.2 to 2.4, NCS Pearson shall: 2.1.1 use Confidential Information only for the purpose of the Discussions and the Audit; 2.1.2 disclose Confidential Information to its employees and their employees only on a strictly need to know basis, and only for the purpose of the Discussions and the Audit and NCS Pearson shall ensure that all such persons are made aware, prior to disclosure of such Confidential Information, of the confidential nature thereof and that they owe a duty of confidence to [ICPSO Name]; 2.1.3 disclose Confidential Information to a third party only with the prior written consent of [ICPSO Name]; 2.1.4 ensure that any third party to which Confidential Information is disclosed in accordance with Clause 2.1.3 executes an undertaking with [ICPSO Name] concerning the use and disclosure of Confidential Information on the terms of Clauses 2 and 4; 2.1.5 make all reasonable efforts to prevent the use or disclosure of the Confidential Information other than in accordance with the terms of this Agreement; and D:\116104248.doc 2 2.1.6 2.2 effect and maintain adequate security measures to safeguard such Confidential Information from unauthorised access, use and misappropriation. The provisions of Clause 2.1 shall not apply to any portion of the Confidential Information which NCS Pearson can demonstrate to [ICPSO Name] satisfaction: 2.2.1 is in or comes into the public domain other than by the default of:(a) NCS Pearson; (b) its employees; or (c) third parties to whom it has disclosed the Confidential Information; 2.2.2 has been independently generated by NCS Pearson; 2.2.3 was in the possession of or known by NCS Pearson prior to its receipt from [ICPSO Name]; or 2.2.4 was provided to NCS Pearson by any third party who was free of any restriction as to its use or disclosure at the time of such provision. 2.3 NCS Pearson may make such disclosure of Confidential Information as shall be required to comply with the order of a Court of competent jurisdiction or with a mandatory requirement of a governing regulatory body PROVIDED THAT NCS Pearson shall, forthwith upon becoming aware of any requirement for such disclosure, notify [ICPSO Name] in writing, and shall co-operate with [ICPSO Name] and shall have due regard to the views and opinions of [ICPSO Name] and take such steps as [ICPSO Name] may reasonably require in order to enable [ICPSO Name] to mitigate the effects of or avoid the requirements for any such disclosure.(7) 2.4 NCS Pearson shall within thirty (30) days of a request from [ICPSO Name], return to [ICPSO Name] all media remaining in its possession provided to it by [ICPSO Name] and containing Confidential Information and shall destroy or delete any media prepared by it containing Confidential Information and shall within that period provide to [ICPSO Name] written confirmation that such media has, as appropriate, been returned, destroyed or deleted provided that any such request under this clause would does not hinder or impair NCS Pearson's ability to perform its role in respect of the Audit. 3. INTELLECTUAL PROPERTY All Intellectual Property Rights in all Confidential Information disclosed by [ICPSO Name] to NCS Pearson and in all media comprising such Confidential Information shall remain the property of [ICPSO Name] and nothing in this Agreement shall be taken to represent an assignment, licence or grant of other rights in or under such Intellectual Property Rights. 4. PUBLICITY D:\116104248.doc 3 4.1 NCS Pearson shall not, without the prior approval in writing of [ICPSO Name], directly or indirectly: 4.1.1 make any communication, public announcement, release or statement in any way connected with the Discussions or the Audit; or 4.1.2 disclose to any person other than those referred to in Clause 2 the fact of the conduct of the Discussions or the Audit. 4.2 Clause 4.1 shall not apply to a communication, public announcement, release or statement required to comply with the order of a court of competent jurisdiction or with a mandatory requirement of a governing regulatory body. 5. REMEDIES NCS Pearson agrees that monetary damages would not be a sufficient remedy for breach of the terms of this Agreement and that [ICPSO Name] shall be entitled, without prejudice to any other rights or remedies that may be available, to seek injunctive relief or specific performance as a remedy for any such breach. 6. REPRESENTATIONS AND WARRANTIES Unless otherwise expressed in writing the disclosure of the Confidential Information pursuant hereto and any prior or future discussions or communications between the parties about the Discussions or the Audit shall not impose or create any obligation on either party to enter into any legally binding obligations with the other. D:\116104248.doc 4 7. NOTICES All notices required or authorised to be delivered by one party to the other under this Agreement shall be in writing sent by prepaid registered post/airmail or by facsimile transmission (immediately confirmed by post) and shall be deemed to have been received forty eight (48) hours after such posting or transmission. Any such notice shall be sent to the relevant party at the address stated for that party above and shall be marked for the attention of: To [ICPSO Name]: To NCS Pearson: [ICPSO Address] The ICPS Project Manager NCS Pearson Ltd Hellaby Business Park Hellaby, Rotherham, S66 8HN Fax: [ICPSO Fax] Fax: 01709 700 8. LAW AND JURISDICTION 8.1 This Agreement shall be governed by English Law. 8.2 The parties hereby submit to the non-exclusive jurisdiction of the English courts. 9. ENTIRE AGREEMENT Save as expressly stated herein, this Agreement represents the entire understanding between the parties relating to the subject matter hereof and supersedes all previous agreements, understandings or commitments between the parties whether oral or written with respect to the subject matter hereof. D:\116104248.doc 5 AS WITNESS the hands of the duly authorised representatives of the parties at the date first above written. EXECUTED by the parties ----------------------------------For and on behalf of [ICPSO Name] LIMITED ----------------------------------For and on behalf of NCS PEARSON LIMITED D:\116104248.doc 6