E-KSF Post Outline
KSF Post Outline – Low intensity Worker (Band 5) PO237
Post/Job Title
Reporting to (post)
Job Purpose
Pay Band
Keywords
Core/
Specific
Number
Core
C1
Core
C2
Core
Low intensity worker (Band 5)
To work as part of a multi-disciplinary team to ensure high standards of assessment and treatment for patients with common mental health needs.
Band 5
Common mental health, Psychological treatments, guided self help.
Dimension
Second Gateway
(Full Outline)
Level
Indicator
Foundation Gateway
(Subset Outline)
Level
Indicator
3
A,B,C,D,E,F
3
A,B,C,D,E,F
3
A,B,C,D,E,F,G
2
A,B,C,D,E,F
C3
COMMUNICATION
PERSONAL AND PEOPLE
DEVELOPMENT
HEALTH, SAFETY AND
SECURITY
2
A,B,C,D,E,F
2
A,B,C,D,E
Core
C4
SERVICE IMPROVEMENT
2
A,B,C,D,E,F
1
A,B,C,D,E
Core
C5
QUALITY
2
A,B,C,D,E,F
1
A,B,C,D,E
Core
C6
2
A,B,C,D
2
A,B,C,D
1
A,B,C,D,E
1
A,B,C,D,E
3
A,B,C,D,E,F,G
2
A,B,C,D,E,F
2
A,B,C,D,E
1
A,B,C
EQUALITY AND DIVERSITY
Specific
HWB1
Specific
HWB2
Specific
HWB3
PROMOTION OF HEALTH AND
WELLBEING AND PREVENTION
OF ADVERSE EFFECTS TO
HEALTH AND WELL-BEING
ASSESSMENT AND CARE
PLANNING TO MEET PEOPLE’S
HEALTH AND WELLBEING
NEEDS
PROTECTION OF HEALTH AND
WELLBEING
1
E-KSF Post Outline
Specific
HWB4
Specific
HWB7
Specific
IK1
ENABLEMENT TO ADDRESS
HEALTH AND WELLBEING
NEEDS
1
A,B,C,D,E,F
1
A,B,C,D,E,F
INTERVENTIONS AND
TREATMENTS
3
A,B,C,D,E,F,G,H,I
2
A,B,C,D,E,F,G
INFORMATION PROCESSING
1
A,B,C,D,E
1
A,B,C,D,E
2
E-KSF Post Outline
C1 - COMMUNICATION
Second Gateway (Full Outline)
b)
Foundation Gateway (Subset Outline)
Level 3: Develop and maintain communication with people about difficult matters
and /or in difficult situations.
Level 3: Develop and maintain communication with people about difficult matters
and /or in difficult situations.
Level indicators:
Level indicators:
a) Identifies the range of people likely to be involved in the communication, any
potential communication differences and relevant contextual factors
a)
a) Identifies the range of people likely to be involved in the communication, any
potential communication differences and relevant contextual factors
b) Communicates with people in a form and manner that:
is consistent with their level of understanding, culture, background and
preferred ways of communicating
Is appropriate to the purpose of the communication and the context in
which it takes place.
encourages effective participation of all involved
b) Communicates with people in a form and manner that:
is consistent with their level of understanding, culture, background and
preferred ways of communicating
Is appropriate to the purpose of the communication and the context in
which it takes place.
encourages effective participation of all involved
c)
Recognises and reflects on barriers to effective communication and
modifies communication in response.
c)
Recognises and reflects on barriers to effective communication and
modifies communication in response.
d)
Provides feedback to other workers on their communication at appropriate
times
d)
Provides feedback to other workers on their communication at appropriate
times
f)
Keeps accurate and complete records of activities and communication
consistent with legislation, policies and procedures
e)
Keeps accurate and complete records of activities and communication
consistent with legislation, policies and procedures
f)
Communicates in a manner that is consistent with legislation, policies and
procedures.
f)
Communicates in a manner that is consistent with legislation, policies and
procedures.
3
E-KSF Post Outline
Examples of Application
Examples of Application
a) Communication with:
- Clients and their carers, family, and other agencies. Colleagues and coworkers and the public.
- Use developed verbal and non-verbal skills to understand and communicate
client’s context.
- Conduct assessment to identify client’s needs within a manualised process.
- Conduct risk assessment and act accordingly to agreed protocols.
- Participate in regular clinical and case management supervision.
a) Communication with:
- Clients and their carers, family, and other agencies. Colleagues and coworkers and the public.
- Use developed verbal and non-verbal skills to understand and communicate
client’s context.
- Conduct assessment to identify client’s needs within a manualised process.
- Conduct risk assessment and act accordingly to agreed protocols.
- Participate in regular clinical and case management supervision.
b) - Sensitivity to different cultural needs and barriers to understanding.
- Advocate on behalf of the client and the service.
-offers manualised based therapy appropriate to client needs
- Facilitating processes.
-Use motivational skills.
- Sharing decision making with others including users of services.
- Liaise with referrer and others involved to ensure clients psychological needs
/ therapy out come are communicated, by using written / oral and electronic
methods.
Awareness of barriers and boundaries
b) - Sensitivity to different cultural needs and barriers to understanding.
- Advocate on behalf of the client and the service.
-offers manualised based therapy appropriate to client needs
- Facilitating processes.
-Use motivational skills.
- Sharing decision making with others including users of services.
- Liaise with referrer and others involved to ensure clients psychological needs
/ therapy out come are communicated, by using written / oral and electronic
methods.
Awareness of barriers and boundaries
c) Environment that is conducive for therapy, i.e. quiet, safe and private.
- Checking correct data in relation to client’s history.
- Giving client information re service and manualised therapy process.
- Ethical awareness and responsibility of therapist, re child protection, self harm
and harm to others.
- Understanding and trained in conflict resolution.
c) Environment that is conducive for therapy, i.e. quiet, safe and private.
- Checking correct data in relation to client’s history.
- Giving client information re service and manualised therapy process.
- Ethical awareness and responsibility of therapist, re child protection, self harm
and harm to others.
- Understanding and trained in conflict resolution.
d) - Modifying methods of communication as needed to ensure client is fully
able to understand procedures.
- Use of interpreters if available.
d) - Modifying methods of communication as needed to ensure client is fully
able to understand procedures.
- Use of interpreters if available.
e) - Awareness of and compliance with all trust policies / legal and service
operational policy.
e) - Awareness of and compliance with all trust policies / legal and service
operational policy.
f) Completes patient records in line with Data Protection Act
and consent.
- Follows professional governing body legal guidance.
- Compliance with data recording within the service, i.e. contacts, clinical data
on database.
- Participates in research and audit.
- Complete all mandatory training.
f) Completes patient records in line with Data Protection Act
and consent.
- Follows professional governing body legal guidance.
- Compliance with data recording within the service, i.e. contacts, clinical data
on database.
- Participates in research and audit.
- Complete all mandatory training.
4
E-KSF Post Outline
C2 - PERSONAL AND PEOPLE DEVELOPMENT
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 3: Develop oneself and contribute to the development of others
Level 2: Develop own knowledge and skills and provide information to others to
help their development
Level indicators:
a) reflects on and evaluates how well s/he is applying knowledge and skills to
meet current and emerging work demands and the requirements of the KSF
outline for his/her post
b) identifies own development needs and sets own personal development
objectives in discussion with his/her reviewer
c) Takes responsibility for own personal development and maintains own
personal development portfolio
d) Makes effective use of learning opportunities within and outside the workplace
evaluating their effectiveness and feeding back relevant information
e) Enables others to develop and apply their knowledge and skills in practice
f) Contributes to the development of others in a manner that is consistent with
legislation, policies and procedures
g) Contributes to developing the workplace as a learning environment.
Level indicators:
a) Assesses and identifies:
Feedback from others on own work
How s/he is applying knowledge and skills in relation to the KSF outline for
the post
own development needs and interests in the current post
What has been helpful in his/her learning and development to date?
b) Takes an active part in the development review of own work against the KSF
outline for the post with their reviewer and suggests areas for learning and
development in the coming year
c) takes responsibility for own personal development and takes an active part in
learning opportunities
d) evaluates the effectiveness of learning opportunities and alerts others to benefits
and problems
e) Keeps up-to-date records of own development review process
f) Offers information to others when it will help their development and/or help them
meet work demands.
Examples of Application:
Examples of Application:
a)
Indicator a)


Reflective practice and line manager’s feedback.
Clinical supervision and case management and therapeutic outcomes
measured.
- Reflective practice and line manager’s feedback, shadowing and ongoing learning
on the job.
-Supervision and case management and therapeutic outcomes measures.

PDP/R and sets own personal and professional training and
development needs with manager
Use of IT/Trust e-mail/service data base
Ensuring own wellbeing by work-life balance and managing own stress.
Following NICE guidance for evidence based therapies.
Evidence of courses/learning.
Indicator b)
b)




- takes part in the PDP/R /KSF with line manager feedback to develop personal and
professional training and development needs.
5
E-KSF Post Outline
Examples of Application (cont’d):
Examples of Application (cont’d):
c)
Indicator c)
-with agreement from manager takes part in study and training courses
- Use of IT / trust email / service database.
- Ensuring own well being by work-life balance and managing own stress.

Taking part in PDP review and identifying achievements and further
needs.



Learning on and off the job and from others.
Arranges courses as identified with line manager.
Recording learning and developments in portfolio.


Provide information and advice to clients, carers and others.
Provide clinical supervision
d)
Indicator d) Shadowing and learning on the job and on courses
e)
f)
Indicator e)
Evidence of courses / learning.
- Taking part in PDP review and identifying achievements and further needs.
- Recording learning and developments in portfolio.
Acting as a role model to trainees
Indicator f)
g)
Cascades information to others as evidenced within business
meetings.
- Provide information and advice to clients, careers if appropriate and others whilst
learning on the job and with monitoring for supervision and case management.
6
E-KSF Post Outline
C3 - HEALTH, SAFETY AND SECURITY
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 2: Monitor and maintain health, safety and security of self and others
Level 2 Monitor and maintain health, safety and security of self and others
Level indicators:
a ) Identifies and assesses the potential risks involved in work activities and
processes for self and others
Level indicators:
a) Identifies and assesses the potential risks involved in work activities and
processes for self and others
b) identifies how best to manage the risks
c)
identifies how best to manage the risks
c)
Undertakes work activities consistent with:
- Legislation, policies and procedures
- The assessment and management of risk
d)
Takes the appropriate action to manage an emergency summoning
Assistance immediately when this is necessary
f)
reports actual or potential problems that may put health, safety and
security at risk and suggests how they might be addressed
f)
Supports others in maintaining health, safety and security.
Examples of Application:
c)
Undertakes work activities consistent with:
- Legislation, policies and procedures
- The assessment and management of risk
d)
Takes the appropriate action to manage an emergency summoning
Assistance immediately when this is necessary
e)
reports actual or potential problems that may put health, safety and
security at risk and suggests how they might be addressed
f)
Supports others in maintaining health, safety and security.
Examples of Application:
a) Knowledge of lone working policies and knowledge of risks to client re: self
harm, harm to others and child protection issues
a) Knowledge of lone working policies and knowledge of risks to client re: self
harm, harm to others and child protection issues
b) Working knowledge of risk assessment of client and acts according to protocols
and liaises with appropriate organisations
b) Working knowledge of risk assessment of client and acts according to protocols
and liaises with appropriate organisations
c) Case management to monitor case load and risk issues
Attending regular supervision
Mandatory courses
Complying with Trust risk assessment procedure
c) Case management to monitor case load and risk issues
Attending regular supervision
Mandatory courses
Complying with Trust risk assessment procedure
d) Mandatory courses and knowledge of PCT emergency policies
d) Mandatory courses and knowledge of PCT emergency policies
e) Completion of appropriate paper work
e) Completion of appropriate paper work
f) Knowledge of risk and incident form filling
f) Knowledge of risk and incident form filling
7
E-KSF Post Outline
C4 - SERVICE IMPROVEMENT
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 2: Contribute to the improvement of services
Level 1: Make changes in own practice and offer suggestions for improving services
Level indicators:
Level indicators:
a)
practice
-
Discusses and agrees with the work team
The implications of direction, policies and strategies on their current
a)
Discusses with line manager / work team the changes that need to be
made in own practice and the reasons for them
The changes that they can make as a team
The changes s/he can make as an individual
How to take the changes forward
b)
Adapts own practice as agreed and to time seeking support if necessary
c)
Effectively carries out tasks related to evaluating services when asked
b)
Constructively makes agreed changes to own work in the agreed
timescale seeking support as and when necessary
d)
Passes on to the appropriate person constructive views and ideas on
improving services for users and the public
c)
Supports others in understanding the need for and making agreed
changes
e)
Alerts line manager / work team when direction, policies and strategies are
adversely affecting users of services or the public
d)
Evaluates own and other’s work when required to do so completing
relevant documentation
e)
Makes constructive suggestions as to how services can be improved for
users and the public
f)
Constructively identifies issues with direction, policies and strategies in
the interests of users and the public.
8
E-KSF Post Outline
Examples of Application:
Examples of Application:
Constructively suggests improvements e.g. Takes part in business meetings, emails to manager.
Takes part in regular case management and supervision/ mentoring
Training, supervision and shadowing
Helping others to understand the need for change and learn from change eg.
acting as a role model to trainees.
Service evaluation forms.
Examples of innovation to extend client choice.
Responding to evaluation findings
Supervision records and regular attendance and signing off supervision forms.
NICE Guidance and IAPT targets.
The use of psychometrics and minimum data set.
Evidence based practice/ practice based evidence.
Liaison with other services and follows care pathways evidenced by e.g. Client
notes and supervision and case management.
Internal team communication e.g. meetings, case management, e-mails
Cascading knowledge to the team evidenced by e.g. business meeting
contributions
Adhering to policies on client contact. E.g. risk
Service evaluation questionnaires.
Adheres to and has knowledge of NICE Guidance .e.g. evidenced based practise
9
E-KSF Post Outline
C5 - QUALITY
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 2: Maintain quality in own work and encourage others to do so
Level 1: Maintain the quality of own work
Level indicators:
Level indicators:
a)
Acts consistently with legislation, policies, procedures and other quality
approaches and encourages others to do so
a)
Complies with legislation, policies, procedures and other quality
approaches relevant to the work being undertaken
b)
Works within the limits of own competence and levels of responsibility
and accountability in the work team and organisation
c)
b)
Works within the limits of own competence and responsibility and refers
issues beyond these limits to relevant people
Works as an effective and responsible team member
d)
Prioritises own workload and organises own work to meet these
priorities and reduce risks to quality
e)
Uses and maintains resources efficiently and effectively and encourages
others to do so
f)
issues.
Monitors the quality of work in own area and alerts others to quality
10
c)
Acts responsibly as a team member and seeks help if necessary
d)
Uses and maintains resources efficiently and effectively
e)
Reports problems as they arise, solving them if possible.
E-KSF Post Outline
Examples of Application:
Examples of Application:
Has knowledge of and adheres to care pathway protocols evidenced by
E.g. referrals to other services and evidenced based practise
a) Care Pathway Protocol.
NICE Guidance
Supervision
PCT/IAPT / Service targets.
Knowledge and adherence to NICE Guidance and IAPT
PCT and IAPT/ Service targets met evidenced by e.g. wait times for FAA
Compliance with clinical governance
b) Supervision and case management.
Consistent positive outcomes in clinical practice evidenced by evaluation forms and
psychometrics (Minimum data set)
c) Case management and supervision. Within clusters learning to screen and
organising appointments.
Case management and supervision, screening and organising appointments and
telephone work.
d) Learning to have a good working knowledge of Manualised therapy and
minimum data set.
Monitoring own competency and fitness to practice evidenced through clinical
supervision and case management and a good working knowledge of manualised
therapy
e) Compliance with data recording, contacts clinical notes and database
Case notes regular updated and risks noted
Attends regular supervision and case management and notes signed off
Using psychometrics with every assessment and discharge and were appropriate in
intervention
Internal team communication e.g. Business meetings and e-mails.
11
E-KSF Post Outline
C6 - EQUALITY AND DIVERSITY
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 2: Support equality and value diversity
Level 2: Support equality and value diversity
Level indicators:
Level indicators:
a)
Recognises the importance of people’s rights and acts in accordance
with legislation, policies and procedures
b)
Acts in ways that:
acknowledge and recognise people’s expressed beliefs, preferences
and choices
respect diversity
value people as individuals
c)
Takes account of own behaviour and its effect on others
d)
Identifies and takes action when own or others’ behaviour undermines
equality and diversity.
a)
Recognises the importance of people’s rights and acts in accordance with
legislation, policies and procedures
b)
Acts in ways that:
acknowledge and recognise people’s expressed beliefs, preferences and
choices
respect diversity
value people as individuals
c)
Takes account of own behaviour and its effect on others
d)
Identifies and takes action when own or others’ behaviour undermines
equality and diversity.
Examples of Application:
Examples of Application:
Acting in accordance with legislation, policies and procedures
Acting in accordance with legislation, policies and procedures
b) -Providing a service which is sensitive to race, culture and diversity
b) -Providing a service which is sensitive to race, culture and diversity
c) Acknowledgement of the gender preference.
c) Acknowledgement of the gender preference.
d) Reporting on issues that make it difficult for some service users to access the
service.
d) Reporting on issues that make it difficult for some service users to access the
service.
12
E-KSF Post Outline
HWB1 - PROMOTION OF HEALTH AND WELLBEING AND PREVENTION OF ADVERSE EFFECTS TO HEALTH AND WELLBEING
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 1: Contribute to promoting health and wellbeing and preventing adverse
effects on health and wellbeing
Level 1: Contribute to promoting health and wellbeing and preventing adverse
effects on health and wellbeing
Level indicators:
a)
Identifies factors which have a positive and negative affect on health and
wellbeing and how it can be promoted and adverse effects prevented
b)
enables people to view health and wellbeing as a positive aspect of their
lives
c)
Enables people to be involved in activities and make their own decisions
about them consistent with people’s views and beliefs
d)
Undertakes planned activities with people with their agreement consistent
with legislation, policies and procedures
e)
Records and reports back fully on the activities undertaken and alerts
others in the team to any issues that arise during the activities.
Level indicators:
a)
Identifies factors which have a positive and negative affect on health and
wellbeing and how it can be promoted and adverse effects prevented
b)
enables people to view health and wellbeing as a positive aspect of their
lives
c)
Enables people to be involved in activities and make their own decisions
about them consistent with people’s views and beliefs
D)
Undertakes planned activities with people with their agreement consistent
with legislation, policies and procedures
e)
Records and reports back fully on the activities undertaken and alerts
others in the team to any issues that arise during the activities.
Examples of Application:
Examples of Application:
a) Provides health promotion in a way that empowers the patients/users yet
helps them to become aware of the factors that negatively and positively
contribute to their health and the strategies to manage these factors
a) Provides health promotion in a way that empowers the patients/users yet
helps them to become aware of the factors that negatively and positively
contribute to their health and the strategies to manage these factors
b)
Enables patients and users to identify health related goals that are
important to them building on their own strategies for maintaining their
health
c) Obtains informed consent, including assessment.
Identifies strategies with clients for achieving their own health
promotion goals within manualised therapy.
c)
Obtains informed consent, including assessment.
Identifies strategies with patients and users for achieving their own health
promotion goals within manualised therapy.
d)Aware of the specific legal and ethical implications of interventions,
treatments and therapies supported by a mentor/clinical supervisor
d)
Aware of the specific legal and ethical implications interventions,
treatments and therapies supported by a mentor/clinical supervisor
e) Keeps accurate care records and alerts the multi-disciplinary team to any
issues especially risk.
e)
Keeps accurate care records and alerts the multi-disciplinary team to any
issues especially risk.
b) Enables patients and users to identify health related goals that are important
to them building on their own strategies for maintaining their health
13
E-KSF Post Outline
HWB2 - ASSESSMENT AND CARE PLANNING TO MEET PEOPLE’S HALTH AND WELLBEING NEEDS
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 3: Assess health and wellbeing needs and develop, monitor and review
care plans to meet specific needs
Level 2: Contribute to assessing health and wellbeing needs and planning how to
meet those needs
Level indicators:
a)
Plans the assessment of people’s health and wellbeing needs and
prepares for it to take place
b)
explains clearly to people:
own role, responsibilities and accountability
the information that is needed from the assessment and who might have
access to it
the benefits and risks of the assessment process and alternatives
approaches
c)
Respects people’s dignity, wishes and beliefs; involves them in shared
decision making; and obtains their consent
d)
Uses assessment methods and processes of reasoning that
are based on available evidence
are appropriate for the people concerned
obtain sufficient information for informed decision making
s/he has the knowledge, skills and experience to use effectively
are consistent with legislation, policies and procedures
e)
Considers and interprets all of the information available and makes a
justifiable assessment of people’s health and well-being, related needs and risks
and explains the outcomes to those concerned
f)
Develops and records care plans that are appropriate to the people
concerned and:
are consistent with the outcomes of assessing their health and wellbeing
needs
identify the risks that need to be managed
have clear goals
involve other practitioners and agencies when this is necessary to meet
people’s health and wellbeing needs and risks
are consistent with the resources available
note people’s wishes and needs that it was not possible to meet
g)
monitors the implementation of care plans and makes changes to meet
people’s needs
Level indicators:
14
a)
explains the purpose of assessing health and wellbeing needs to the
people concerned
b)
respects people’s dignity, wishes and beliefs; involves them in shared
decision making; and obtains their consent
c)
assists in the assessment of people’s health and wellbeing and
related needs and risks as agreed with the care team and consistent
with legislation, policies and procedures
d)
records and reports back accurately and fully on the assessments
undertaken and risks identified
e)
offers to the team his/her own insights into the health and well-being
needs and wishes of the people concerned
f)
makes suggestions on the care, protection and support that will be
needed and how this might relate to his/her own work.
E-KSF Post Outline
Examples of Application:
a)


Examples of Application:
Obtains informed consent, including for assessment.
Ensures clients are cared for in an environment suited to their needs
Physically, psychologically and socially
a)


Assesses the ability and motivation of the client as suitable for manualised
therapy and telephone work.


Identifies the psychological, social, cultural developmental of the person in
relation to planning manualised therapy
Identifies the individual’s coping and adjustment strategies, their motivation
and support mechanisms

b)

c)




Is accountable and responsible for own actions in assessment and therapy
planning ensuring continuity of care and follows care pathways’ .risk
Enables the person’s own informed decision making
Acts in ways that acknowledge persons right to make own decisions and
recognises their responsibilities
Demonstrates moral integrity in relationship with clients.
Knowledge of policies and clinical guidelines and implements actions and
arising from own reflections and clinical supervision


b)

c)




15
Explains process of manualised therapy, including assessment and obtains
consent.
Ensures patients are cared for in an environment suited to their needs
Physically, psychologically and socially
Assesses the ability and motivation of the client as suitable for manualised therapy.
Identifies the psychological, social, cultural needs of the person in relation to
planning manualised therapy.
Involves client in shared decision making in assessment and therapy planning
ensuring continuity of care and follows care pathways,eg risk and may be
observed work
Enables the person’s own informed decision making
Acts in ways that acknowledge persons right to make own decisions and
recognises their responsibilities
Demonstrates moral integrity in relationship with clients.
Awareness of policies and clinical guidelines and implements actions with line
manager arising from own reflections and clinical supervision
E-KSF Post Outline
Examples of Application (contd):
Examples of Application (contd):
d)





d)
Acts on feedback derived from a range of sources including the clients own
preferences, evidence-based guidelines.
Uses an evidence-based and manualised assessment approach in order to
identify therapy needs.
In partnership with client undertakes an assessment of the client to accurately
determine actual and potential problems that might require intervention
Adjusts assessment and history taking into account age , gender and cultural
background of the person
Acts on the specific legal and ethical implications of interventions, treatments
and therapies supported by a mentor/clinical supervisor and recognition of
vulnerability because of disability.

g)



e)


f)


Uses clients own preferences as a source of evidence amongst others to
inform decision-making within manualised therapy.
Documents clear and accurate information about the client arising from the
assessment and manualised therapy process and communicates this to
others
Plans care required within available resources ensuring client’s acts on
feedback derived from a range of sources including the clients own
preferences, evidence-based guidelines.
Uses an evidence-based and manualised assessment approach in order
to identify therapy needs.
In partnership with client undertakes an assessment of the client to
accurately determine actual and potential problems that might require
intervention
Adjusts assessment and history taking into account age, gender and
cultural background of the person
Acts on the specific legal and ethical implications of interventions,
treatments and therapies supported by a mentor/clinical supervisor and
recognition of vulnerability because of disability.
e)

g)

communicates with others regarding client.
Uses clients own preferences as a source of evidence amongst
others to inform decision-making within manualised therapy.
f)
Prioritises care required within available resources ensuring clients needs
are met.

16
Documents clear and accurate information about the client arising
from the assessment and manualised therapy process and needs are
met with support from supervisor and case manager and mentor.
E-KSF Post Outline
HWB3 - PROTECTION OF HEALTH AND WELLBEING
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 2: Contribute to protecting people at risk
Level 1: Recognise and report situations where there might be a need for protection
Level indicators:
Level indicators:
a)
Contacts people who are at risk taking the necessary action if difficulties
are encountered
b)
Explains to people the purpose for the contact, relevant regulatory
powers, whether information will be confidential or disclosed and involves them in
shared decision making
c)
Prepares for and contributes to protective interventions in a manner that
is consistent with legislation, policies and procedures
is appropriate to the people concerned
is appropriate for the setting
maintains the health and safety of the people themselves, self and
others
d)
takes appropriate and immediate action in response to contingencies
e)
Records and reports the interventions consistent with legislation and
relevant policies and procedures.
a)
Identifies signs that people are at risk and that there might be a need for
protective measures
b)
Reports any suspicions of risk to the appropriate people and/or
organisations consistent with legislation, policies and procedure
c)
Examples of Application:
Signs that people are at risk might relate to:individuals who are in danger of / are being harmed and/or abused e.g. vulnerable
adults or children
- individuals who are in danger of / are neglecting or harming themselves.
- aspects in systems and cultures that put people at risk
- aspects of the environment that put people at risk
Examples of Application:
a)
Follows care pathways and protocols for risk.
b)
Ensures that all information is given to the person to enable shared
decision making
c)
Has knowledge and understanding of policies and procedures that are
consistent i.e. guidance around child protection issues.
d)
Knows what emergency plans are in place and who to contact in case
of emergency
e)
Keeps records of all incidents and report on appropriate documentation
to the appropriate person
Records and reports any information that is available on the risks.
Risks to health and wellbeing:
- risks to emotional health and wellbeing
- risks to physical health and wellbeing
- risks to social health and wellbeing
Legislation, policies and procedures:
- all Trust policies
- data protection
- information and freedom of information
Information that is available on the risks might include what the worker:
- sees ,- hears ,- measures, - is told
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E-KSF Post Outline
HWB4 - ENABLEMENT TO ADDRESS HEALTH AND WELLBEING NEEDS
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 1: Help people meet daily health and wellbeing needs
Level 1: Help people meet daily health and wellbeing needs
Level indicators:
Level indicators:
respects people’s dignity, wishes and beliefs; involves them in shared
decision making; and obtains their consent for specific activities
prepares appropriately for the activity to be undertaken
supports people throughout helping them to meet their own health and
wellbeing needs as much as is possible
undertakes activities as delegated and consistent with legislation, policies
and procedures
promptly alerts the relevant person when there are changes in individuals’
health and wellbeing or any possible risks
Records and reports activities and any risks to the relevant person.
a)
b)
c)
d)
e)
f)
a)
b)
c)
d)
e)
f)
Examples of Application:
Indicator a)


respects people’s dignity, wishes and beliefs; involves them in shared decision
making; and obtains their consent for specific activities
prepares appropriately for the activity to be undertaken
supports people throughout helping them to meet their own health and
wellbeing needs as much as is possible
undertakes activities as delegated and consistent with legislation, policies and
procedures
promptly alerts the relevant person when there are changes in individuals’
health and wellbeing or any possible risks
Records and reports activities and any risks to the relevant person.
Examples of Application:
Indicator a)


asks the clients permission prior undertaking any care activity
explains to the client what is being done and why
asks the clients permission prior undertaking any care activity
explains to the client what is being done and why
Indicator b)
Indicator b)




prepares the relevant work environment for activities i.e. room
prepares self egg reads notes
Indicator c)

prepares the relevant work environment for activities i.e. room
prepares self i.e. reads notes
Indicator c)
Monitors risks
Monitor any risks
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E-KSF Post Outline
Examples of Application contd:
Examples of Application contd:
Indicator d)
Indicator d)


Clarifies with case manager the tasks that need to be undertaken

aware of policies, procedures and guidelines that govern any relevant
therapy activities
Indicator e)
Indicator e)




Is able to demonstrate the Trust's policies and procedures in the event
of an emergency.
Informs staff of changes in client’s condition and behavior.
Is able to demonstrate the Trust's policies and procedures in the event
of an emergency.
informs staff of changes in clients conditions and behaviours
Indicator f)
Indicator f)



clarifies with case manager the tasks that need to be undertaken
Aware of policies, procedures and guidelines that govern any relevant
care activities.



informs line manager when delegated tasks have been completed
accurately reports back findings/observations
accurately records in notes the therapy activities that have been
undertaken
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informs case manager when delegated tasks have been completed
accurately reports back findings/observations
accurately records in care plans the care activities that have been
undertaken
E-KSF Post Outline
HWB7 - INTERVENTION AND TREATMENTS
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 3: Plan, deliver and evaluate interventions and/or treatments
Level 2: Contribute to planning, delivering and monitoring interventions and / or
treatments
Level indicators:
Level indicators:
a)
Respects individuals’ dignity, wishes and beliefs; involves them in
shared decision making; and obtains their consent
b)
Identifies with the individuals concerned:
goals for the specific activities to be undertaken within the context of the
overall treatment plan and the individual’s physiological and/or psychological
functioning
the nature of the different aspects of the intervention / treatment
the involvement of other people and/or agencies
relevant evidence-based practice and/or clinical guidelines
any specific precautions or contraindications to the proposed
interventions / treatments and takes the appropriate action
c)
prepares appropriately for the intervention / treatment to be undertaken
d)
undertakes the intervention / treatment in a manner that is consistent
with:
evidence-based practice and/or clinical guidelines / established theories
and models
Multidisciplinary team working
his/her own knowledge, skills and experience
legislation, policies and procedures and/or established protocols
e)
monitors individuals’ reactions to interventions/treatment and takes the
appropriate action to address any issues or risks
f)
reviews the effectiveness of the interventions/treatments as they
proceed and makes any necessary modifications
g)
Provides feedback to the person responsible for the overall treatment
plan on its effectiveness and the health and wellbeing and needs of people
h)
Makes accurate records of the interventions/treatment undertaken and
outcomes
i)
Responds to, records and reports any adverse events or incidents
relating to the intervention/treatment with an appropriate degree of urgency.
a) Discusses the individual’s treatment plan and their related condition / illness with
the care team and understands his / her own role in delivering interventions and / or
treatments within the plan
b) Respects individuals’ dignity, wishes and beliefs; involves them in shared
decision making; and obtains their consent for the interventions and / or treatments
to be undertaken
c) Identifies any specific precautions or contraindications to the proposed
interventions / treatments and takes the appropriate action
d) prepares for, undertakes and records interventions / treatments correctly
e) Supports and monitors people throughout promptly alerting the relevant person
when there are unexpected changes in individuals’ health and wellbeing or risks
f) Provides information to the team on how individuals’ needs are changing and
feedback on the appropriateness of the individual’s treatment plan when there are
issues
g) responds to, records and reports any adverse events or incidents relating to the
intervention / treatment with an appropriate degree of urgency
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E-KSF Post Outline
Examples of Application:
a)
Examples of Application:
Respect diversity. Shared decision making based on clear information
obtain consent, verbal, written or implied.
b) Identifies: intervention/treatment (e.g. Manualised
management); involve others (e.g. HV, GP, CPN).
a)
c) Preparation to involve knowledge of client history, technique/intervention, environment.
b) Identifies: intervention/treatment (e.g. Manualised
management); involve others (eg. HV, GP, CPN).may be observed work
d) Ensure interventions are in line with Trust and professional policies/guideline e.g.
evidence based practice and effective team working.
Respect diversity. Shared decision making based on clear information
obtain consent, verbal, written or implied.
c) Preparation to involve knowledge of client history, technique/intervention, environment.
e) Monitor - outcome measures. Action may be direct/indirect e.g.
refer to other agency, liaison with colleague.
d) Ensure interventions are in line with Trust and professional policies/guideline
e.g. evidence based practice and effective team working.
f) Review treatment through reassessment, outcome measures,
patient satisfaction and goals. Modification may be using different treatment
e) Monitor - outcome measures. Action may be direct/indirect e.g.
refer to other agency, liaison with colleague.
technique, referral to other agency.
f) Review treatment through reassessment, outcome measures,
patient satisfaction and goals. Learning
to modify may be using different treatment technique, referral to other agency.
Inform client, other member of MDT etc. of the outcomes with case manager
and mentor and within supervision
g) Inform client, other member of MDT etc. of the outcomes.
h) Keep accurate and logical client notes, in line with Trust and professional
guidelines e.g. records/note keeping policy.
i) Monitors risk
g) Keep accurate and logical client notes, in line with Trust and professional
guidelines e.g. records/note keeping policy.
Monitors risk with guidance from clinical supervision and case management.
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E-KSF Post Outline
IK1 - INFORMATION PROCESSING
Second Gateway (Full Outline)
Foundation Gateway (Subset Outline)
Level 1: Input, store and provide data and information
Level 1: Input, store and provide data and information
Level indicators:
Level indicators:
a)
-
Inputs data and information accurately and completely:
using the correct formats
consistent with legislation, policies and procedures
a)
-
Inputs data and information accurately and completely:
using the correct formats
consistent with legislation, policies and procedures
b)
uses available automated facilities for checking the data/information and for
resolving difficulties in using applications
b)
uses available automated facilities for checking the data/information
and for resolving difficulties in using applications
c)
finds and provides requested data/information using agreed procedures and
formats
c)
finds and provides requested data/information using agreed
procedures and formats
d)
maintains the integrity of data/information using agreed procedures
d)
maintains the integrity of data/information using agreed procedures
e)
stores data/information safely and correctly
e)
stores data/information safely and correctly
Examples of Application:
Examples of Application:
Areas/Activities relating to post
a. Inputs data as required on Trust electronic systems ensuring at all times it is
accurate, sufficient and meets all policy and procedural requirements.
Areas/Activities relating to post
a. Inputs data as required on Trust electronic systems ensuring at all times it is
accurate, sufficient and meets all policy and procedural requirements.
b.
Uses help functions and automatic checkers within applications to ensure
that information is accurate.
b.
Uses help functions and automatic checkers within applications to ensure
that information is accurate.
c.
Finds and provides appropriate data and information taking into account
confidentiality requirements and other relevant Trust policies and
procedures.
c.
Finds and provides appropriate data and information taking into account
confidentiality requirements and other relevant Trust policies and
procedures.
d.
Understanding of the Data Protection Act.
d.
Understanding of the Data Protection Act.
e.
Uses Data Protection Act and Caldicott guidelines as required to store data
safely and correctly.
e.
Uses Data Protection Act and Caldicott guidelines as required to store data
safely and correctly.
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E-KSF Post Outline
Manager’s Name:………………………………….
Employee’s Name:……………………………………..
Manager’s signature: ………………………………..
Employee’s signature: ………………………………..
Date Agreed: …………………………………………
Date agreed: ……………………………………………
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