Application of the Professional Practice Model Children’s Hospital of Michigan By Lisa Schaecher BSN, RN, CPN 1st Activity--Level 3---Application of the Professional Practice Model “The Children’s Hospital of Michigan Professional Practice Model is outlined above. Our practice model defines nursing as a profession. It outlines how nurses practice, collaborate, communicate, and develop professionally to provide the highest standard of care to our patients and their families. Four magnet components are Transformational Leadership, Structural Empowerment, Exemplary Professional Practice, and New Knowledge, Innovations, & Improvements are all interrelated and connected in such a way that the impact of each in turn influences patient outcomes.” (CHM web site, April 15, 2012). As nurses at CHM, we have a philosophy as a professional, and as a employee in the institution in which we practice. CHM excels in providing collaborative, state of the art, holistic care across all settings. We practice this by evidence based practice, teaching and mentoring, and by becoming involved in the community. Our theoretical framework describes specific characteristics or relationships between individuals, groups, situations or events. CHM’s theoretical framework is depicted in Kristen Swanson’s Theory of Caring. Her theory of caring focuses on the caring process during nursing interventions. A patient’s and their family's well being should be enhanced by a caring nurse who understands common human responses to a specific health problem. The most positive outcome that can be obtained for the patient is essential. Our care delivery system at CHM approaches the types of care that are given within a unit. There are different types of nursing utilized at our hospital. Team nursing, Functional nursing, Primary nursing and total patient care, are the different scopes of nursing that we utilize in the hospital on a daily basis. As nurses that follow the practice model, we have the responsibility to engage in clinical practice related to children and their families regardless of the setting. We follow the standards of nursing practice: • Assessment • Diagnosis • Outcome Identification • Planning • Implementation • Evaluation We also follow the Standards of Professional Performance: • Quality of Practice • Professional Practice Evaluation • Collegiality • Research, Evidence based practice and clinical scholarship • Resource Utilization • Leadership • Advocacy The professional model component is designed to enhance our scope of practice as a nurse. We are defined as people that have the best overall intentions to provide our families and patients with the most optimal care. We follow the mission, vision and values of CHM in our daily practice regardless of where we reside in the hospital. Whether, we work in the OR, or on the patients floors, our overall achievement is to provide the best possible care for our patients and their families. Nurses follow the same guidelines and our responsible for the delivery of satisfying positive patient outcomes. CHM’s mission is to improve the health and well being of all children and their communities by advancing the science and practice of pediatric health care and through advocacy efforts. Nurses are patient advocates at all times. We also follow the vision of CHM. CHM’s vision is basically the hospitals plans and dreams for the future. CHM will fulfill its mission by being an outstanding provider of child health services within the Detroit area and throughout the state of Michigan to patients around the region, nation and globe. Nurses are outstanding providers to their patients within the realm of CHM, as CHM is to the community. CHM’s values are core beliefs that guide and motivate attitudes and actions. The institution provides: • Accountability • Compassion • Excellence • Innovation • Integrity • Partnership • Respect • Unselfishness Nursing practice shares the exact values in their setting. Pediatric patients and their families are entitled to our compassion, excellence, respect and unselfishness. Our accountability, innovation, integrity and partnership help define how we practice. We are accountable for our actions and we are responsible to provide our clientele with the most outstanding care each and every day that we practice nursing. High quality outcomes are what our patients and family deserve every second they are in our care. I have been a pediatric nurse for over 15 years. Pediatrics has always been my passion. I love the interaction within the family, good or bad. I work 4SW, which is a very busy, high acuity floor. We have ICU extension patients, that often times need more elaborate care than stable floor patients. I work with Tracheostomy-Ventilator Dependent patients. I follow the professional Model component by utilizing Swanson’s Theory of Caring. Here is how my nursing practice coincides with Swanson’s Theory Maintaining Belief I have been one of MJ's primary nurses for over a year now. Within that year, he has had many ups and down during his short life. His mother was 14 years old when he was born. He was born with many birth defects, including the inability to breathe adequately on his own. He would have to be trached, and connected to a home ventilator. She was not able to care for him, due to her age and financial resources. Luckily, his “Nana” not only became his guardian, but his mother’s guardian, as well. That way the could still be together, and be a family. MJ did well at home with his two mothers for awhile, then he became more dependent on higher ventilator settings, and ended up on our unit quite frequently. He became a “frequent flyer” as we like to call him. His Nana, has his best interests at heart. She cares for him, like her own. She studied and researched his lung disease, and often times butted heads with physicians when she thought they were incorrectly diagnosing MJ. She often became upset with nurses, and caused some issues on the unit when he was admitted. Many staff nurses would not care for MJ due to the increased stress that Nana created. It was an intense situation. One day, it was my turn. I was not thrilled, but addressed the challenge as best I could. I usually take "problem" parents on without a problem, and Michelle “Nana” was no exception. She had a difficult time with MJ’s diagnosis as of late, and often chastised physicians and nurses that did not agree with her opinions. Being There He was just diagnosed with a terminal component to his already problematic history. Michelle reeled in pain, and sadness with this horrible news. MJ’s mom had left recently and MJ missed her greatly. This all took a toll on them. Michelle became more problematic on the unit that day, and MJ was having a bad day, as well. She was upset that nobody had called her, and let her know that MJ was having trouble. She started yelling at me. I stood there, and listened to her get her frustration off her chest. I explained all that had happened, etc. Again, she was angry regarding the lack of communication. I was not to pass judgment on my co workers nor Michelle. I decided to embrace the situation, as well as I could. I empathized with her since I have two children, as well. We talked about it, while I tended to MJ. He was in respiratory distress, and had many issues going on at that moment. I was frustrated that he wasn’t getting better, and that Michelle was issuing orders to me like she was the physician. She told me that since I had never had him before, that I did not know what his needs were, so I should listen to what she had to say. I listened to her, but as time went on, I believed that we both shared something in common. It dawned on me at that moment that both of us shared a relationship not only with MJ, but with each other. This amazing kid was having trouble breathing. He smiled so much, even when he could barely breathe over his ventilator. Doing For I realized that day, that all she wanted was the best for that little boy, and that often meant going against what the doctors desired. I collaborated with Lauren, our Nurse Practitioner from the PICU, and Becky, our respiratory therapist on what would be the best course of action. We made changes in his ventilator, numerous blood gases, suctioned his tracheostomy, gave numerous inhalation and pain medications, and even letting Michelle hold him to calm him down. But, MJ became tired, and needed more support than what was offered on the step down unit. He needed to go to the Intensive Care Unit as soon as possible. I sat Michelle down and told her this is what needed to be done, to make him comfortable at this point. She was reluctant at first, but after a talk between us, she relented. MJ went to the ICU. Knowing He still had a rough few hours afterward, but I went over a few times before the end of my shift to check on MJ and Michelle. I comforted her, as the physicians and nurses in the PICU worked to make him comfortable. I believed she blamed herself, and we talked for a while. I never really thought about how the family can be impacted so greatly. While, we work on helping their child, we tend to forget what the family is going through. She wasn’t a horrible person, just a mother worried about her child. Biological or not. He was her son. I could relate, as my son just turned 9. I imagined how I would feel if this was happening to him. I can not imagine. Over the course of many months, we became pretty close. Even when I did not have him, I always took time to sit with her and discuss what was going on. She told me that she liked my opinions, and took what I said to heart. I cared for this family, not only physically, but emotionally, as well. I wasn’t being just a nurse working my hours. I was being an advocate, and more importantly, someone she could openly communicate with, and not pass judgment. We have a great relationship now, and she always makes sure I have him when I am scheduled. I actually know her phone number by heart. I do not mind, even though many people do not understand my relationship with her. I call it compassion, and I can say I care enough to make sure this family has positive outcomes. Nursing can be difficult at times, but, I can try to make a difference. Enabling I know he will not be here much longer, but I can help her get through the decisions she has to make. They are not always easy decisions. She came to me after that first encounter we had on that first day. She told me that just listening to her concerns without passing judgment, made an impact on her. She trusted me, and my opinions. They are like my family. I always tell people that I treat families and patients like I would want my family to be treated. Swanson’s Theory of Caring guides my nursing practice everyday. It makes me want to be a better nurse, and more importantly a better person. I was given this prayer on the day I graduated from Schoolcraft Nursing School. I believe that Swanson’s theory of caring can be best summarized by reading this prayer. I think of this prayer every morning prior to starting my shift. A Nurses Prayer Give me the strength and wisdom when others need my touch, A soothing word to speak to them, Their hearts yearn for so much, Give me joy and laughter, to lift a weary soul, Pour me in compassion, to make the broken whole, Give me gentle, healing hands, for those left in my care, A blessing to those who need me, this is a nurse’s prayer. :) Some of my favorite quotes about nursing.... Bound by paperwork, short on hands, sleep, and energy…nurses are rarely short on caring.~ Sharon Hudacek "…although the days are busy and the workload is always growing, there are still those special moments when someone says or does something and you know you’ve made a difference in someone’s life. That’s why I became a nurse." - Diane McKenty, Renal Health Nurse "To do what nobody else will do, a way that nobody else can do, in spite of all we go through; is to be a nurse." - Rawsi Williams When you are a nurse you know that every day you will touch a life or a life will touch yours."