ERNESTINE UMULISA NUTTALL 200 Hansell Road, Newtown Square, PA 19073 Tel: Home: (+1)610 325 0895 Cell: (+1)267 441 9040 E-mail: ernnuttall@gmail.com Profile Summary: Results orientated professional with a diverse range of skills. Multilingual, with oral and written fluency in seven languages specializing in medical interpretation. Extensive marketing expertise at both the corporate and small business level, with a proven ability to generate revenue, build positive relationships, negotiate deals, and close sales. Over 8 years proven track record of sales and marketing, human resource and administration experience working in competitive industries and successfully identifying, developing and managing new business opportunities within these markets. Also experienced in humanitarian aid work for the United Nations, including implementation and translation activities. Personal Details: Date Of Birth: 05/28/1981 Marital Status: Married Languages: English, French, Kinyarwanda, Kinyamurenge, Kirundi, Luganda, Swahili Education and Professional Qualification: Certificate in Medical Interpretation: Bridging The Gap, Nationalities Service Center, Philadelphia, PA, 2015 Bachelors of Business Administration (Marketing Option), Makerere University Business School, Kampala, Uganda, 2003 to 2007 Higher Diploma, College Apape Kigali, Rwanda, 1992 to 1998 Key Professional Skills and Competencies: Demonstrated ability to convert prospects and close deals while maintaining established sales quotas. Able to build and maintain lasting relationships with customers. Self motivated, with high energy and an engaging level of enthusiasm. High level of integrity and work ethic. Experience with customer relationship management software Experience of territorial marketing, account management and client relations and retention. Expert in gathering industry data and analyzing spend patterns to highlight the potential for future growth. Communicating new products to potential clients. Proven ability to maximize sales opportunities by creating professional sales script and building rapport with potential new and also existing customers. 1|Page Sharp reasoning and logical skills and should be able to identify the pros and cons of available solutions. Strong selling and negotiation skills and ability to effectively manage deadlines. Strong interpersonal, written and oral communication skills. Extensive knowledge of IT systems, as well as retailing systems and technology. PROFESSIONAL EXPERIENCE Language Services Consultant, April 2015 to present. Duties and Responsibilities: Providing interpretation and translation services in English, French, Kinyarwanda, Kinyamurenge, Kirundi, Luganda, Swahili Specializing in medical interpretation Director/Founder; African Arts & Crafts (East Africa), 2010 to 2015. Duties and Responsibilities: Collecting the crafts within East Africa Countries. Managing all logistical support for the business. Identifying the best arts for my business. Recruitment, training and management of staff. Maintaining stock records of procured items and establishing reorder levels in liaison. Maintaining a database of suppliers, an updating of prices for commonly purchased office items and following up supplier’s payments. Key Achievements; Successfully opened two outlets within one year. Field Monitor Assistant; World Food Program, 2007 to 2009. The World Food Programme is the food assistance branch of the United Nations and the world's largest humanitarian organization addressing hunger and promoting food security. Duties and Responsibilities: Participated in Sub Office work planning, review and Implementation of recommendation. Provided office management and logistical support to the Sub Office. Submitted a weekly report to head office. Organize and facilitate routine community dialogues in the refugee settlements. Organize joint partner verification of extremely vulnerable individuals. Participated in the identification and verification of extremely vulnerable. Support supervision of implementing Partners on World Food Programme. Prepare Project Proposals for funding Sub Office Programme Activities. Participate in joint Partner Monitoring, Reporting and Evaluation of WFP food Assistance programmes in collaboration with other Humanitarian partners working in the region. Physical food commodity stock taking at the various stores in the settlements Carry out finance and administration duties for the sub office as directed by the Head of sub office. Key Achievements; 2|Page Prepared project proposals that were successful in obtaining funding. Actively participated in the World Food Programme Emergency food aid response to Congolese refugees in 2007-2008. Field Sales Supervisor; Imagine Partners Limited, 2004 to 2007. Imagine Partners (U) Ltd has a telecommunications license to operate public pay phones under Uganda Telecom with a brand Name of Simu 4 U. Duties and Responsibilities: Responsible for selling all company products ranging from pay phones to kiosks with the objective of growing company sales & revenues. Identified new & emerging business areas & opportunities. Created a data base of contacts for new & existing customers. Kept in touch with existing customers so as to ensure active business. Liaised with local administrations for the placement of public pay phone kiosks. Key Achievements; Helped Imagine Partners Ltd deploys payphones in line with license obligations by Uganda Telecom. Participated in the designing of the Imagine Partners Payphone Model. Participated in the geo-marketing exercise that determined the deployment strategy of payphones. Through territorial management, I was able to meet set targets by deploying the phones in my area of operation. Referees Please feel free to contact the under mentioned in regard to my competence, work ethic, performance and / or any other aspect with respect to me: Felix M Bamezon Senior Country Director National Alliance Partnership Program The Alliance to End Hunger 425 3rd Street SW, Suite 1200 Washington, DC 20024 Tel: +1 202 688 1079 Cell: +1 202 489 3184 E-mail: fbamezon@alliancetoendhunger.org Richard Erhiawarien President Adonai Partners PO Box 4155 Silver Spring, MD 20914 Tel: +1 800 334 2775 Cell: +1 301 437 2323 E-mail: Richard@adonaipartners.org 3|Page