NZQA registered unit standard
10675 version 5
Page 1 of 4
Title
Explain Māori concepts and approaches to management decisionmaking processes
Level
5
Credits
10
Purpose
People credited with this unit standard are, in relation to Māori
decision-making processes, able to explain: Māori concepts of
time, rangatiratanga, Māori communication processes, and the
consensus approach.
Classification
Māori Business and Management > Māori Management Generic
Available grade
Achieved
Explanatory notes
1
Māori concepts of time refer to the fact that Māori, like most indigenous peoples,
have traditionally worked to much longer timeframes. Time itself was linked more to
the changing of the moon and the seasons, than parts of the day.
2
Definition
Rangatiratanga refers to the rank held by kaumātua, pakeke, tohunga, and other
respected people and the requirement that they hold special status in the decisionmaking process. Failure to proffer special treatment to these key individuals can
have ramifications for the stability and longevity of decisions reached.
3
Decision-making situations may include but is not limited to – release of staff for
pōwhiri, whakatau, tangihanga, or hura kōhatu; the use of tikanga and kawa within a
working environment; Mātauranga Māori professional development, tikanga for
strategic planning, tikanga in a business plan.
4
The case study in evidence requirement 4.3 may be real or a simulated event.
Outcomes and evidence requirements
Outcome 1
Explain Māori concepts of time in relation to management decision-making processes.
NZQA Māori Qualifications Services
SSB Code 194
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
10675 version 5
Page 2 of 4
Evidence requirements
1.1
Differences between traditional and contemporary concepts are explained.
Range
1.2
traditional concepts may include but are not limited to – working in
units of time based upon the seasons of the year, decisions not
being made until due process has been followed, regardless of the
time required;
contemporary concepts may include but are not limited to –
providing longer timeframes in the planning process, identifying
trade-offs between traditional approaches and the requirements of
the contemporary framework;
evidence of two traditional and two contemporary concepts is
required.
Explanation identifies strategies for incorporating Māori concepts of time into
management decision-making processes.
Outcome 2
Explain rangatiratanga in relation to management decision-making processes.
Range
evidence of any two decision-making situations is required.
Evidence requirements
2.1
Differences between traditional and contemporary perspectives are explained.
Range
traditional perspectives may include but are not limited to –
hierarchical approach involving rangatira, tohunga, status based
on whakapapa;
contemporary perspectives may include but are not limited to –
status based on ability, qualifications, seniority; kaumātua for
different roles;
evidence of two traditional and two contemporary perspectives is
required.
2.2
Explanation identifies strategies for incorporating Māori concepts on
rangatiratanga in management decision-making processes.
2.3
Explanation illustrates variations in iwi and/or hapū decision-making processes.
Range
variations may include but are not limited to – kīngitanga
structures and effects on decision-making processes, Ngāi Tahu
processes, urban iwi authority processes;
evidence of any three variations is required.
NZQA Māori Qualifications Services
SSB Code 194
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
10675 version 5
Page 3 of 4
Outcome 3
Explain Māori communication processes in relation to Māori management decision-making
processes.
Evidence requirements
3.1
Explanation examines the inclusive nature of Māori communication processes.
Range
3.2
may include but not limited to – the use of both Māori and English,
preference for oral over written communication, a use of humour,
body language, gesturing, whakaiti, whakahihi;
evidence of any three communication processes is required.
Explanation identifies hui management skills.
Range
skills may include but are not limited to – use of Māori and English,
use of karakia, whaikōrero, whakataukī, encouraging other
participants, pre-hui lobbying;
evidence of any three skills is required.
Outcome 4
Explain the consensus approach in relation to Māori decision-making processes.
Evidence requirements
4.1
Differences between traditional and contemporary decision-making processes
are explained.
Range
traditional perspectives may include but are not limited to –
encouraging full participation in discussions, use of large hui to
communicate with all affected parties;
contemporary perspectives may include but are not limited to –
utilising technology and other methods in place of hui, inclusive
approaches to informing staff of proposed decisions;
evidence of two traditional and two contemporary perspectives is
required.
4.2
A consensus approach to a Māori decision-making process is explained in
terms of the step by step instructions, parties involved and outcome for the
organisation.
4.3
Alternative strategies from the consensus approach resolution are explained in
terms of conflict resolution strategies.
Range
alternative strategies may include but are not limited to – providing
follow up meetings to deal with the same issue, developing a wider
range of alternative outcomes;
evidence of two alternative strategies is required.
NZQA Māori Qualifications Services
SSB Code 194
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
Planned review date
10675 version 5
Page 4 of 4
31 December 2017
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
21 May 1997
31 December 2012
Revision
2
16 January 2001
31 December 2012
Review
3
25 October 2002
31 December 2012
Review
4
9 December 2010
31 December 2017
Rollover and
Revision
5
20 August 2015
N/A
Consent and Moderation Requirements (CMR) reference
0113
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact NZQA Māori Qualifications Services mqs@nzqa.govt.nz if you wish to
suggest changes to the content of this unit standard.
NZQA Māori Qualifications Services
SSB Code 194
 New Zealand Qualifications Authority 2016