10304 Clarendon Court Spotsylvania, Virginia 22553 – 1876 Telephone: (540) 322 – 2274 e-Mail: BLReinhardt@Comcast.net Dear Sir or Madam: My interest is to obtain a full time permanent position that provides stability, creativity, career growth, in a pioneering environment. Experienced in delivery of services and support for business continuum to a variety of industries (i.e., healthcare, financial, brokerage, trading, manufacturing, education, law enforcement, private, public, and Federal sectors) provides me with a diverse comprehensive business technological background. Over 35-years, working with high performance teams providing human safety, crisis management, information availability that sustained business operations, reduced operating costs, streamlined overall operational functions, and simplified the complexity of critical infrastructure, while provided maximum technological flexibility. Emergency Preparedness / Business Continuity / Continuity of Operations / Contingency Planning / Disaster Recovery is not just about protecting the people, technology, data, and creating redundancy. It is about understanding the business; keeping people safe, connecting to information and core business functions, so business can operate seamlessly uninterrupted with critical infrastructure resilience. Organizations that plan, prepare, and exercise for unforeseen interruptions, have proven to recover normal business operations and/or functions quicker. Highlights of my professional qualifications include: Emergency Operation Center (EOC) communications, command, control, and crisis management – working with high performance teams including a variety of industries (financial, brokerage, trading, healthcare, utilities, local and state resources) to deliver services & support throughout unforeseen business interruptions (e.g., earthquakes, hurricanes Sandy, Isabel, Hugo, Katrina, Rita, Wilma, Gustav, Hanna, and Ike). Ability to conduct all types of Business Continuity lifecycle planning, analysis, implementation, training, exercises, and maintenance projects (e.g., Business Technology Profile; Business Process & Impact Analysis; Strategy design; Occupant Emergency Plan, Contingency Plan; Business and Technology recovery plans, Exercise Management, Continuous Improvement Maintenance), interacting with customers in presentations, analysis, data gathering, strategic design, implementation, and plan exercise activities. Developed a unified Business Continuity Program that provided for the safety of people, protection of corporate intellectual property, essential resources, functions, and business services. The program combined emergency preparedness, crisis management, risk management, contingency planning, and disaster recovery to sustain business continuum. Early warning detection designed-in allowed rapid effective response to potential threats in a manner that protected people, corporate intellectual property, and operational infrastructure. The solution included policies, process definitions, procedures, action-oriented plans, and templates that formulated a recovery service manual for business to continue when a disruption occurred. Expertise: Business solutions and Information Technology design and engineering Emergency Operations Management, Business Continuity/Continuity of Operations Planning Crisis Management, Contingency Planning, and Disaster Recovery design solutions Business Practice and service offerings development Information and Program/Project Management IT Portfolio Management and Risk/Issues/Mitigation Management I look forward to the opportunity to discuss establishing a business relationship together. Thank you for your time, efforts, consideration, and prompt response. Respectfully, Barry Lee Reinhardt Barry L. Reinhardt Barry L. Reinhardt 10304 Clarendon Court Spotsylvania, Virginia 22553 - 1876 Telephone: (540) 322 – 2274 e-Mail: BLReinhardt@Comcast.net PROFESSIONAL PROFILE Over thirty-five years experience in the information technology industry, providing leadership in information systems design and consulting to diversified customers. Intellectual knowledge offers a broad-based education in portfolio management, leadership, and risk management; focused on operating costs, overall operations, simplification, flexibility, and maximization of technology. Provide consulting services to enhance continuity capability by improving systems availability and performance through the integration of leading-edge technology, Information Technology Infrastructure Library enterprise management disciplines, operational excellence strategy designs, operation resilience, and emergency management readiness. SECURITY CLEARANCE NCIS; DoD Secret Clearance granted August 2008; Top Secret, SCI / SI / TK / G / HCS granted May 2012 HHS Public Trust; SSBI Clearance granted July 2006; w/Top-Secret Clearance; NACLC/SSBI granted December 2005 DoD Secret Clearance granted May 2004; with Top-Secret Clearance in-process U.S. Customs Security Clearance granted August 2003 Top Secret SCI / SI / TK from DISCO / C.I.A. granted October 1989 SOLUTIONS PORTFOLIO Developed a high-availability automated Business Continuity solution for geographically dispersed locations that instilled simplicity, efficiency, decreased costs, and recovery times less than 4-hours; resulting in a return on investment. Developed an operational excellence practice that reduced operating costs, streamlined overall operation, simplified the complexity of Information Technology environments, while provided maximum technology flexibility. Developed a business management-consulting model that incorporated the System Development Life Cycle (SDLC), and Project Management Institute (PMI) models that resulted in efficient, effective, streamlined management processes. Designed technological solutions on multi-billion dollar projects that reduced operating costs, instilled simplicity, efficiencies, and effectiveness, while maximized the investment in technology; resulting in a return on investment Developed industry solutions presented at numerous technology conferences; Computer Associates CA-World 2003 & 2004 conferences – Automated technological Business Continuity solution IBM Technical Conferences – Client/Server (systems, application, data) & Mainframe (MVS, VM, VSE) solutions ACCOMPLISHMENTS Developed project management skills through project management book of knowledge PMBOK, project scoping, statements of work, staffing resources, project charters, project plans, financial management, risk mitigation plans, change management, back-office process strategies, template design, mentoring and service delivery management. Designed operational excellence strategies that improved effectiveness, instilled simplicity, and maximized the investment in process, information, and infrastructure management to meet business initiatives. Designed business continuity strategies; developed business recovery plans, test capabilities in various scenarios. Designed automated technology recovery strategies focused on risk factors, high availability, automation, alert notification, communications, and business continuity for customers. Developed strong systems-programmer techniques through the course of installation, development, support, maintenance, performance tuning, diagnostic and resolution of technical obstacles. Maintained a high technical vitality to provide leadership, guidance, implementation, integration, and systems support for state-of-the-art technologies. Cultivated capacity-planning strategies, Information Technology Infrastructure Library ITIL enterprise/systems management disciplines, and business continuity planning to analyze, resolve, and integrate new technologies. Provided consultant services to enhance knowledge awareness, information availability, increase resource productivity, engage teamwork synergy, and educational strategy sessions. Broadened the concept of systems applications architecture SAA through the mass networks of communication that bridged multiple processors, unified computing systems, and environments; enabling the high-speed transfer of data. EXPERTISE Business solutions and Information Technology design and engineering Emergency Operations Management, Business Continuity/Continuity of Operations Planning Crisis Management, Contingency Planning, and Disaster Recovery design solutions Business Practice and service offerings development Program/Project Management IT Portfolio Management and Risk/Issues/Mitigation Management Barry L. Reinhardt Page 2 EMPLOYMENT 2008 – Present Savvee Consulting, Inc. at NCIS IT Project Manager; Certified CBCP Responsible for services delivered on Continuity of Operations (COOP), Business Process Analysis, Business Impact Assessment, Contingency Planning, and Disaster Recovery features that allow Naval Criminal Investigative Service (NCIS) to mature their continuity capabilities. Provide coordination to mature continuity capabilities, vital records management, emergency preparedness, & response that allow Naval Criminal Investigative Service (NCIS) to effectively manage any disruption. Conduct interviews, briefings, and investigations required to assess NCIS COOP capabilities. Work closely with Strategy & Planning and interface with the Information Technology Directorate to execute a thorough assessment. Lead efforts for essential functions identification, business impacts, technology and risk assessments, data and file retention, remediation, and mitigation planning that define COOP Program requirements. Work with customer to identify critical processes, develop risk reduction options, define COOP strategies, and implement programs to meet or exceed Federal requirements, executive orders, NIST standards for Critical Infrastructure Resilience and Continuity of Government. Provide leadership when necessary in a complex political organization with various program initiatives and business processes to overcome perceive obstacles while manage through risks, issues, mitigation, and project constraints to deliver quality and cost effective professional service deliverables. Oversee the development and transition of the extended alternate site for vital records, electronic data archive, emergency response, contingent operations, disaster recovery, training exercises, and COOP maintenance approaches for an emergency preparedness & response program. Assist in the response to various data calls ranging in focus from budgetary issues, high-level operating cost forecasting, policy compliance audits, and continuity capabilities, to software, applications, and system information documentation. Ascertain physical requirements for design of an extended alternate data center based on government requirements (i.e., circuits, network systems infrastructure, unified computing systems, storage access devices, application systems, and support staff). Identify environmental requirements (i.e., power, heating, cooling, weight consumption, floor space, and common office space essentials) for design of an extended alternate data center. Develop IT equipment inventories (i.e., network systems, applications, IT infrastructure) Develop conceptual drawings (i.e., network communications, floor plans, IT equipment rack layouts with physical capacity management planning of a primary and extended alternate data center. Estimate high-level construction, capital, and expense budget with resources, on-going operational costs, and schedule for an extended alternate data center build-out based on government requirements (i.e., physical, environmental, information assurance protection, and availability of staff resources). Provide leadership, program management support, and logistics coordination for relocation services of staff, IT equipment, and reconstitution efforts; 1. Base Realignment and Closure (BRAC) directive requires NCIS HQ staff to vacate Washington Navy Yard and occupy Military Defense Investigative Agencies (MDIA) complex in Quantico, Virginia 2. Design of resilient IT architecture solution (i.e., unified computing system, site recovery manager) requires remote electronic data storage archive and network systems IT infrastructure move to Quantico, VA data center for reconfiguration. 3. Federal regulatory information protection policy; new DISA circuit installation, activation, and authorization to connect requires electronic data storage archive and network systems IT infrastructure move to extended alternate data center. Perform justification analysis to recommend an alternate data center in compliance with Federal, Department of Defense (DoD), and Department of Navy (DoN) policy directives to build-out and sustain NCIS IT continuity capability; as a result reduced customer risk for data center closure. 2006 – 2008 DIGITALiBiz, Inc. at HHS Senior Business Continuity Professional; Certified CBCP Led Emergency Management Preparedness and Continuity of Operations (COOP) life cycle program; delivered services on Business Impact Assessment, Business Process Analysis, Disaster Recovery, and Contingency Planning features that allowed Health and Human Service’s (HHS) Office of Inspector General (OIG) to effectively manage any disruption. Conducted interviews, briefings, and investigations required to assess OIG COOP capabilities. Worked closely with Office of Management and Policy and interfaced with all component offices to execute a thorough assessment. Led efforts for OIG essential functions identification, business impacts, technology and risk assessments, data and file retention, remediation, and mitigation planning that defined OIG COOP Program requirements. Worked with OIG to identify critical processes, develop risk reduction options, define COOP strategies, and implement programs that met or exceeded Federal requirements, executive orders, NIST standards for Critical Infrastructure Resilience, Continuity of Government. Oversaw the development of emergency response plans, contingency plans, disaster recovery plans, training exercise program, and COOP maintenance approaches for an emergency preparedness integrated resilience program. Barry L. Reinhardt Page 3 Provided professional support and expertise to the HHS Continuity of Operations working group (CWG) on various COOP lifecycle planning analysis projects and COOP activities that met or exceeded Federal requirements, executive orders, and department/agency standards. Managed delivery of effectively priced $1.2M professional services, developed scope and deliverables of comprehensive statements of work for; (Project Assessment, Technology Profile; Business Impact Analysis; Risk Assessment, Data File Retention Analysis, Business Continuity Strategy and Concept of Operation; Contingency Planning, Business and Technology recovery plans, Test Exercise Management, Continuity of Operations, Continuous Improvement Life cycle and Maintenance). Provided the ability to conduct any and all types of Business Continuity Life cycle planning and analysis projects (e.g., Business Impact Analysis; Strategy design, Contingency Planning; Business and Technology recovery plans, Test Exercise Management, Continuity of Mission Essential Functions, Continuous Improvement Maintenance, etc.), interacting with customers in presentations, data gathering, analysis, and Continuity of Operations evolution activities. Mentored staff and provided leadership when necessary in a complex political organization with various program initiatives and business processes to overcome perceived obstacles while managed through risks, issues, mitigation, and project constraints to deliver quality and cost effective professional service deliverables. Managed multiple projects, professional services staff of 4 direct FTE’s, and gained support from approximately 1595 indirect FTE’s through conference calls, onsite visits, written and oral communication; provided advice, consultation, guidance, and direction to the Department of Health & Human Services, Office of Inspector General. Provided Emergency Operations / Business Continuity coordination for resources and monitored emergency operations plans, policies, and procedures conducted in a 24/7 operations throughout the United States to address manmade and natural disasters that impacted HHS-OIG employees and Americans’ both nationally and internationally. Provided professional support and expertise to the Federal Executive Branch on evaluation of Department (HHS) and Agencies actions and continuity capabilities’ in the National Level Exercise 2-08 (terrorist incident), Eagle Horizon 2008 (natural disaster) exercise to meet or exceed Federal requirements, executive orders, and department/agency standards. 2006 – 2007 Dovèl Technologies, Inc. at HHS Senior Business Continuity Professional; Certified CBCP Responsible for services delivered on Continuity of Operations (COOP), Business Impact Assessment, Business Process Analysis, Disaster Recovery, and Contingency Planning features that allowed Health and Human Service’s (HHS) Office of Inspector General (OIG) to effectively manage any disruption. Conducted interviews, briefings, and investigations required to assess OIG COOP capabilities. Worked closely with Office of Management and Policy and interfaced with all component offices to execute a thorough assessment. Led efforts for OIG essential functions identification, business impacts, technology and risk assessments, data and file retention, remediation, and mitigation planning that defined OIG COOP Program requirements. Worked with OIG to identify critical processes, develop risk reduction options, define COOP strategies, and implement programs to meet or exceed Federal requirements, executive orders, NIST standards, Critical Infrastructure Protection, Continuity of Government. Mentored staff and provided leadership when necessary in a complex political organization with various program initiatives and business processes to overcome perceived obstacles while managed through risks, issues, mitigation, and project constraints to deliver quality and cost effective professional service deliverables. Oversaw the development of emergency response plans, contingency plans, disaster recovery plans, training exercise program, and COOP maintenance approaches for an emergency preparedness integrated resilience program. 2004 – 2006 Science Applications Int’l. Corp. Senior Business Continuity Professional; Certified CBCP Developed a unified Business Continuity Program that provided for the safety of people, protection of corporate intellectual property, essential resources, functions, and business services. The program combined emergency preparedness, crisis management, communications, logistics, risk management, contingency planning, disaster recovery, and business resumption to sustain business continuum. Early warning detection designed-in allowed rapid effective response to potential threats in a manner that protected human life, corporate intellectual property, and operational infrastructure. The solution included policies, process definitions, procedures, action-oriented plans, and templates that formulated a recovery service manual for business to continue when a disruption occurs. Delivered COOP Program services and designed emergency preparedness, disaster recovery, and continuity of operations features for multiple customers (e.g., US Marine Corps, MDA, BP, NASA, TDHS TIERS, IntelSat) Provided leadership on various COOP lifecycle planning and analysis projects (e.g., Business Impact Analysis; Strategy design, Contingency Planning; Recovery plans, Exercise Management, Continuous Improvement Maintenance), interacted with customers in presentations, data gathering, analysis, and COOP activities. Mentored staff and provided leadership when necessary in a complex organization with various program initiatives and business processes to overcome perceived obstacles while managed through risks, issues, mitigation, and project constraints to deliver quality and cost effective professional service deliverables. Oversaw the development of emergency response plans, contingency plans, disaster recovery plans, training exercise program, and COOP maintenance approaches for an emergency preparedness integrated resilience program. Barry L. Reinhardt Page 4 2003 – 2004 Winbourne & Costas, Inc. Director BCP/DR; Senior Manager – Professional Services Responsible for various COOP services projects (Business Technology profile, Impact Analysis; Strategy design, Concept of Operation, Contingency Planning; Recovery plans, Exercise Management, Continuous Improvement) for Homeland Security (DHS), US Customs Border & Protection (CBP). Coordinated disaster recovery and COOP features with systems developers and engineers allowed CBP to integrate failover solutions transparent to customers. Designed technology recovery strategies focused on risks, high-availability, automation, alert notification, mitigation management, and COOP for CBP. Oversaw development of contingency plans, disaster recovery plans, training and exercise, and COOP maintenance approaches resulted in the delivery of an integrated program Designed integrated COOP strategies and implementations that met federal requirements, executive orders, and directives on Continuity of Operations Planning, Critical Infrastructure Protection, and Continuity of Government. 2000 – 2003 Computer Associates Int’l., Inc. Consulting Director – CA Professional Services Managed and prioritized regional sales opportunities and services goals, worked with project teams, gathered project requirements, translated them into business designs, selected project staff, acted as management contact point on customer projects. Led negotiations with customers’ and marketing teams on fixed-price, time-and-materials contracts that sustained a $1.2M P&L quota for professional services projects. Developed and priced comprehensive statements of work for professional services, provided project oversight, and customer contact point for contractual, deliverable and program management. Developed, implemented, deployed, maintained, and provided continuous process improvements for service offerings. Managed multiple projects and professional services staff of 95 FTE’s through conference calls, onsite visits, written and oral communication; provided advice, consultation, guidance, and direction. Established and maintained working relationship with internal and external customers’ (e.g., Social Security Administration, US Navy, Tarrant County, Verizon, Goldman Sachs, Morgan Stanley, Sotheby’s, Spiegel, EDS, Wal-Mart, JC Penney, American Express, Hallmark, Chicago Tribune, SunTrust Bank, Clarica Insurance, US Health Insurance, Bombardier, Texas Health & Human Services among others). 1999 – 2000 Comdisco, Inc. Senior Consultant – Comdisco Continuity Services Managed delivery of professional services; developed scope, deliverables, and priced comprehensive statements of work for service programs (e.g., Emergency Preparedness, Business Continuity, Continuity of Operations, Training and Exercise Management, Continuous Improvement Lifecycle and Maintenance support). Provided Business Continuity lifecycle planning, analysis, and testing projects (Project Assessments, Technology Profile; Business Impact Analysis; Strategy design; Contingency Planning; Technology recovery and Business resumption plans, Exercise Management, Continuous Improvement lifecycle and Maintenance), conducted customer presentations, data gathering, analysis, strategy design, comprehensive plans, and exercise activities. Developed business continuity strategies; disaster recovery plans, exercise scenarios, bringing assigned customer deliverables to a successful completion. Established and maintained working relationship with internal and external customers’ that included Aerotek, Washington Gas, Flemmings, Cooper Turbo Compressor, among others. 1995 – 1999 Crestar Bank Financial Institution Disaster Recovery Manager – Information Technology Implemented Business Continuity/Disaster Recovery Lifecycle Program that included technology profile development, Business Impact Analysis, strategy, recovery plans development, exercises, continuous improvement, and maintenance in compliance with Federal Reserve and regulatory guidelines. Managed bank wide command center during major tests, and outages, that included reporting of significant issues and progress. 1989 – 1995 IBM Corporation Sr Operations Support Specialist – National Service Div Managed consulting operations based upon budgetary impact, successful deadline achievement, and successful achievements of customer satisfaction. Managed a geographical area of technical support specialist throughout the east coast, optimized skill sets to identify, resolve critical customer situations, and evolve technology. Established and maintained working relationship with internal and external customers’ (e.g., IBM world-wide, NIST, COMSat, CIA, NSA, DIA, FBI, Social Security Administration, House of Representatives, DOJ, NIH, US Postal Service, American University, National Geographic’s, Precision Fabrics). Provided technical and administrative system support on various mainframes and distributed open systems that included installation, configuration, customization, documentation, and testing to all environments. Ensured changes did not compromise integrity and reliability of existing environment, and adhered to established standards and procedures. Managed backup and testing of disaster recovery processes, procedures, and monitoring systems. 1976 – 1989 Provided on request Enhancing Technical Vitality Barry L. Reinhardt Page 5 EDUCATION / TECHNICAL BACKGROUND Germanna Community College – B.S., IT on-going studies; Summa Cum Laude; w/ 4.0 GPA DRII – Business Continuity Professional Training FEMA – Continuity Program Management Training CA – Technical / Professional Development Training IBM - Technical / Professional Development Training Montgomery College - Computer Science Datapoint - Certificate of Computer Programming NY State University at Cobleskill - Computer Science AWARDS / RECOGNITION NCIS Citation, Quarterly CIO IT Award of Excellence for Program Management & Customer Service FEMA Certified Continuity Program Manager DRII Certified Business Continuity Professional FEMA – Continuity Prog. Mgm’t Trusted Agent Strohl BIA Professional, LDRPS Certification CA Business Ethics Certification CA Leading Successfully Certificate IBM System Engineering Symposium Award CDSI Programming Certificate Datapoint Programming Certificate New York State Programming Certificate Anaheim Publishing Programming Certificate PERIODICALS DRJ Spring World 2012 conference speaker in the mock disaster exercise – incident command system response exercise FEMA Coordinator/Evaluator in the tier II Federal Executive Branch National Level Exercise 2-08, Eagle Horizon 2008 Automated Business Continuity; geographical dispersed technology solution presented at CA World 2003 & 2004 Operational Excellence; market leadership disciplines; ITIL, process, information, infrastructure management solution presented throughout US and Canada 2002