Assessment of the benefits of Discrete Conditional Survival Models in modelling ambulance response times Karen J. Cairns, Adele H. Marshall Centre for Statistical Science and Operational Research (CenSSOR), Queen’s University Belfast. Keywords: Time-to-event data; Distribution-fitting; Data-mining; Ambulance response. Acknowledgements: KJC is supported through an Engineering & Physical Sciences Research Council (EPSRC) RCUK Academic Fellowship. Corresponding Author: Dr Karen Joanne Cairns Centre for Statistical Science and Operational Research (CenSSOR) Sir David Bates Building, Room 01.008 Queen’s University Belfast University Road Belfast BT7 1NN Email: k.cairns@qub.ac.uk Telephone: +44 (0)28 9097 6058 Fax: +44 (0)28 9097 6061 Assessment of the benefits of Discrete Conditional Survival Models in modelling ambulance response times Abstract: Many of the challenges faced in health care delivery can be informed through building models. In particular, Discrete Conditional Survival (DCS) models, recently under development, can provide policymakers with a flexible tool to assess time-to-event data. The DCS model is capable of modelling the survival curve based on various underlying distribution types and is capable of clustering or grouping observations (based on other covariate information) external to the distribution fits. The flexibility of the model comes through the choice of data mining techniques that are available in ascertaining the different subsets and also in the choice of distribution types available in modelling these informed subsets. This paper presents an illustrated example of the Discrete Conditional Survival model being deployed to represent ambulance responsetimes by a fully parameterised model. This model is contrasted against use of a parametric accelerated failure-time model, illustrating the strength and usefulness of Discrete Conditional Survival models. 1 Introduction Policy makers and health care providers must determine how to provide the most effective health care to citizens using the limited resources available to them. They need effective methods for planning, prioritisation, and decision making, as 1 well as effective methods for management and improvement of health care systems (Brandeau et al 2004). Operational Research (OR) techniques can inform these processes with a wide range of health OR illustrated in the literature (Davies and Bensley 2005, Brailsford and Harper 2007, Baker et al 2008, Royston 2009). Methodologies considered vary with the problems being addressed and range from ‘soft’ OR techniques to more quantitative approaches such as mathematical modelling, simulation, queuing theory and system dynamics. Emergency response issues are amongst the problems being addressed, with much of the earlier research focusing on location planning issues particularly in urban areas (Simpson and Hancock 2009). Part of this research area, originating in the research of Kolesar and Blum (1973), has examined the relationship between emergency response times and distance (the ‘square-root law’). The derivation of such relationships has informed and aided understanding, and has formed the cornerstone of further analytic models developed (Green and Kolesar 2004, Budge et al 2010). Indeed, Erkut et al (2008) indicates that it is generally more useful to know the entire response time distribution, rather than considering just specific quantiles of it – something which many performance measures typically correspond to (e.g. the percentage of urgent emergency incidents reached within 8 minutes is a performance measure used within the National Health Service in the United Kingdom (Department of Health 2009)). This paper presents the family of Discrete Conditional Survival (DCS) models recently under development. This toolkit of models aims to aid understanding of 2 time-to-event data, by modelling the entire time-to-event distribution through a fully parameterised model, and should be flexible to modelling many forms of such data within health care. In particular this paper presents the application of the DCS model to a particular emergency response example – modelling ambulance response times. The paper first presents some background information on the data being analysed. An outline of Discrete Conditional Survival models is then presented, together with information on the choice of techniques deployed from the toolkit for this particular example. In order to assess the usefulness of this model, a comparison has then been made with results from one of the most common regression-based techniques used to fully parameterise survival data, namely the parametric accelerated failure-time model (Kalbfleisch and Prentice 1980). 2 Data Set of Ambulance Response Times Ambulance response time data has been examined from a region of the United Kingdom (Northern Ireland), where the Northern Ireland Ambulance Service (NIAS) is responsible for providing emergency medical response. NIAS currently responds to over 115,000 emergency calls in a year, through a fleet of over 300 ambulances, operating from 52 ambulance stations and sub-stations. It serves a population of over 1.7 million, with an operational area of 14 000 square kilometres (Northern Ireland Ambulance Service, 2009a). 3 The data set considered contains dispatch event details (for example, the date and time of an event, its geographical position, and the perceived severity categorisation of the emergency call) together with response time information (e.g. response time(s), type of emergency vehicle(s) responding) for all emergency calls in Northern Ireland in the year 2003. The illustrated example considered in this paper considers the sub-set of all emergency response activations where an ambulance response to the incident was achieved (i.e. excludes cancellations, where the ambulance never reached the scene) and considers only the best response time (in the case where multiple vehicles are dispatched). In 2003, there were 75,774 such responses to emergency incidents across the entire Northern Ireland region. Removal of records where either the response time has not been collected, or geographical location information is incomplete reduces the number of observations to 73,190 (96.6%). For the purposes of assessing how well the DCS and parametric accelerated failure-time models perform, the data was separated into training (50%) and test sets. It was ensured that training and test sets contained observations across the Northern Ireland region, at locations both close and far away from ambulance stations. 3 Discrete Conditional Survival (DCS) Model Discrete Conditional Survival (DCS) models are a family of models capable of representing a skewed survival distribution as a Process Component preceded by a 4 set of related variables that determine the clustering or grouping of entities (or observations) into distinct classes (the discrete classes), that may be referred to as the Conditional Component. The models possess the following characteristics: The Conditional Component comprises a structure that captures the nature of the data by representing the various inter-relationships between variables, and thus can categorise observations into a number of discrete classes. The Process Component represents the skewed survival distribution of each discrete class by an appropriate distribution form. Figure 1 illustrates the general form of the DCS model comprising these two components. This figure illustrates that many kinds of data-mining techniques could represent the Conditional Component, with the illustrated example in this paper utilising multinomial logistic regression. The figure also highlights that a number of survival distribution forms can be considered for the Process Component, with the DCS model incorporating the assessment of the most appropriate fit. This model expands previous research which had led to the development of the Conditional Phase-type (C-Ph) model, which describes duration until an event occurs in terms of a process consisting of a sequence of latent phases (the Process Component) which are conditioned on a set of inter-related variables represented by a Bayesian network (the Conditional Component) (Marshall and McClean 2003). Previous research fitted the C-Ph model, a special type of DCS model, by considering the model structure as having one entity for which the likelihood 5 value was calculated. This led to very cumbersome and difficult calculations for the likelihood value of every possible Conditional Component structure along with every possible survival distribution fit. To ease this process, the flexible nature of the DCS model allows for the two components in the model to be fitted separately combining the result in an overall likelihood. To do this, requires the separate inspection of each combination of component variables and how they relate to survival. As a result this will ultimately reduce the complexity in model fitting. 3.1 Conditional Component The Conditional Component of the DCS model categorises observations into a number of discrete classes, with the aim that the survival of entities in each discrete class differ (and so the resulting survival distributions of the discrete classes will be distinguishable). To achieve this, various data-mining techniques (see Figure 1) can be used to consider the influence of covariates on survival or, has in previous research, on a correlated intermediate variable (Marshall and Burns 2007). 3.1.1 Multinomial Logistic Regression In this illustrated example multinomial logistic regression is used with the aim to accurately predict the most probable response time-band for each emergency incident (through the consideration of the influence of other covariates). In multinomial logistic regression, a special case of the discrete choice model 6 introduced by McFadden (1974), the probability a response, Y, belongs to the ith of k+1 classes satisfies the following relationship: Pr(Y i | x) ' log i β i x Pr(Y k 1| x) i 1, ,k (1) where Y is the discrete response of an entity (or observation) taking one of k+1 possible values (discrete classes), x is the vector of explanatory variables for the entity, 1 , , k are the k intercept parameters, and β '1 , , β ' k are k vectors of parameters. The fitting of multinomial logistic regression models is possible in a number of software packages. This work was performed in SAS (version 9.2), using the PROC LOGISTIC procedure. 3.1.2 Application to Ambulance Response Time Data To fit such a model the continuous ambulance response time variable had to be converted into a discrete response, Y. The discrete response, Y, considered was directed by the target and performance measures of NIAS. Over the last number of years performance has been monitored and targets set by considering the proportion of incidents responded to within 8 minutes and again within 18 minutes (Northern Ireland Ambulance Service, 2004 and Northern Ireland Ambulance Service, 2009b). However, rather than limit the response, Y, to just three response time-bands: [0, 8); [8, 18); and [18, ], the following five response time-bands: [0, 5.5); [5.5, 8); [8, 11.5); [11.5, 18); and [18, ∞) were considered. 7 The reason for further subdividing was to enhance the quality of the resulting multinomial logistic regression model (bearing in mind the large volume of data available). Within the ambulance response time data set there are a number of covariates available that could be incorporated into the vector of explanatory variables x . These covariates may provide information on either the geographical location of an incident, temporal information on when an incident occurred, or information relating to the response deployment. The functional form utilised for these covariates within the model may improve the goodness of fit. Table 1 provides details of the different covariates that have been considered for inclusion in different multinomial logistic regression model fits. Notice in the case of some pairs of the categorical covariates listed (e.g. u and , h and g), the covariates actually correspond to different levels of sub-grouping of categorical variables, and thus only one is potentially selected in any given set of explanatory variables x . Similarly, for highly correlated variables (e.g. the geographical location information r2 and s2) only one is potentially selected in any given set of explanatory variables x . Over 100 different sets of covariates have been considered for inclusion in different multinomial logistic regression model fits. All of these sets included either r1 or s1, a measure of the distance between the incident and the closest ambulance station, given its strong influence on response time (Kolesar and Blum 1973). Some of these sets also considered the effects of interaction between different covariates e.g. the interaction between u and r1. Fits 8 were also performed based on utilising backward elimination and forward selection techniques. The optimal choice of model (and the explanatory variables to be retained) was selected using Schwarz’s Bayesian Criterion (SBC) (Schwarz 1978), calculated as follows: SBC model with set of explanatory variables i pi ln(n) 2ln( Li ) (2) where pi is the number of parameters to be estimated for the model with a set of explanatory variables i, n is the number of observations, and Li is the maximised value of the likelihood function (in this case based on a generalised logit model with a set of explanatory variables i). The model with the set of explanatory variables corresponding to the lowest SBC value was selected. The SBC tends to penalise overly complex models (more than the Akaike’s Information Criterion (AIC) (Akaike 1974)) and is useful for finding the simplest model that still represents the data accordingly. The multinomial logistic regression model has been fitted to the training data from each of the 26 Local Government Districts (LGDs), with optimal model fits determined in each case using SBC. Examination of these optimal models suggests that the explanatory variables (influencing the prediction of response time-band) vary across the 26 LGDs. For 4 of the 26 LGDs only the radial distance r1 is suggested by the optimal model to influence the prediction of the 9 response time-band. In other LGDs however a number of covariates are found to influence the prediction of the response time-band. Ards Local Government District For example, in the case of Ards LGD (LGD=2), in the east of Northern Ireland, the optimal model is found include interaction terms between the radial distance r1 and the urban/rural indicator variable, u, such that: 1i 3 i r2 1 4i Pr(Y i | x) e i 2 i r1 1 Pr(Y k 1| x) ei r1 1 1i r2 1 4 i if urban i 1, ,k (3) if rural This model suggests that within this LGD changes in response time-band predicted may occur at comparably shorter radial distances in urban areas in comparison to that of rural areas. The model also suggests the predicted response time-band is also influenced by proximity to the second closest ambulance station. A few illustrative situations for the model of this LGD are considered in Figure 2. For example, consider an incident occurring in an urban region, where there are two ambulance stations relatively close (r1≤r2=2.4 miles). In this case the response is likely to be quick, with the predicted response time-band being either band 1 or 2 (i.e. predicted below the 8 minutes target), except for values of r1>2.14 miles where the response time-band changes to band 4 (i.e. predicted below the 18 minutes target). The second sub-plot of the figure illustrates the prediction for an incident occurring in an urban region where the second closest ambulance station would be considered at a large distance away (r2=7.4 miles). 10 Here the predicted response is below the 8 minutes target provided r1<1.5 miles (not as large as when there are two ambulance stations relatively close), otherwise it is predicted below the 18 minutes target. In contrast, consider an incident occurring in a rural region of Ards LGD, where there are two ambulance stations relatively close (r1≤r2=3.8 miles). The predicted response is below the 8 minutes target for r1<2.45 miles, and below the 18 minutes target otherwise. Also if an incident occurs in a rural region with the second closest ambulance station being relatively far away (r2=15.5 miles), the response is likely to be very short (band 1) if the closest ambulance station is nearby (r1<3.42 miles), or very long (band 5) otherwise. Such interpretations of the models predicted by the Conditional Component can aid decision-makers in understanding and identifying combinations of covariate values that often lead to longer response times. Indeed, plotting such information on colour-coded choropleth maps may also be beneficial. Magherafelt Local Government District As an additional example, results are also summarised for the Local Government District of Magherafelt (LGD=20). In this case the optimal multinomial logistic regression model fit was also found to include interaction terms between the radial distance r1 and the urban/rural indicator variable, u, with relative probabilities satisfying the following: 11 1i 3 i Pr(Y i | x) e i 2 i r1 1 Pr(Y k 1| x) ei r1 1 1i if urban i 1, ,k (4) if rural Figure 3 illustrates how the most probable response time-band varies with r1 in urban/rural regions. The model suggests that in the urban regions the response is likely to be below the 8 minutes target when r1<1.46 miles, otherwise it is likely to be well below the 18 minutes target. In the rural regions the response is likely to be below the 8 minutes target when r1<1.9 miles, otherwise it is likely to be below the 18 minutes target. No responses were predicted within response timeband 5. 3.1.3 The Discrete Classes Using the model to predict the response time-band of each observation in the training set, it is then possible to visualise the survival distribution of observations from each of the discrete classes. Figure 4 illustrates the distribution of actual response times in the five discrete classes (or response time-bands) for Ards LGD. Each of these exhibit a skewed survival distribution, with the peak in the probability density function clearly shifting to larger response times as one moves through the 5 discrete classes. Notice also the range of the distributions appear to spread as one moves through the 5 discrete classes – that is, the Conditional Component has been much less successful at classifying observations as the response time-band increases. 12 A similar trend is found on examining the response times from the four discrete classes in the case of Magherafelt LGD (see Figure 5). 3.2 Process Component Once the training data had been separated into the discrete classes by the Conditional Component of the DCS model, the Process Component of the DCS model requires the skewed survival distribution of each discrete class to be represented by an appropriate distribution form. 3.2.1 Survival Distributions A number of forms of survival distribution can be considered for the Process component. In the case of the illustrated example in this paper, these include the log-logistic distribution; a two-term log-logistic distribution; a 2-phase Coxian phase-type distribution (Cox 1955), and the log-normal distribution. In particular, the probability density function for the log-logistic distribution has the following form: f ( x) x 1 1 x 2 (5) , where , >0 are the parameters of the distribution. The two-term log-logistic distribution has the following form: f ( x) p 1 x 1 1 1 1 1 x 1 1 1 2 (1 p) 2 x 2 1 2 1 2 x 2 13 2 2 2 (6) where 1 , 2 , 1 , 2 >0 and 0 p 1 are the parameters of the distribution. Parameter estimates relevant to each distributional form were estimated via Maximum Likelihood Estimation (MLE). Schwarz’s Bayesian Criterion (SBC) (Schwarz 1978) was again utilised to measure the goodness of fit of each distribution form and determine the optimal form. This aspect of the work was carried out in Matlab (version 7.8.0.347), using the FMINSEARCH procedure. 3.2.2 Application to Ambulance Response Time Data Figures 4 and 5 illustrate the various distribution fits to each of the discrete classes or (response time-bands) considered in the case of Ards and Magherafelt LGD. Using SBC, the optimal distribution forms are found to be either the log-logistic or the two-term log-logistic. In the case of Ards LGD, response time-bands 1, 2, 4 and 5 were found to be best represented by two-term log-logistic distributions, while time-band 3 is best represented by a log-logistic distribution. In the case of Magherafelt LGD, response time-bands 1 and 3 were found to be best represented by two-term log-logistic distributions, while time-bands 2 and 4 are best represented by a log-logistic distribution. 3.3 Simulating Data from the DCS Model The DCS model represents ambulance response times, where the Conditional Component consists of a multinomial logistic regression model, which categorises the responses as belonging to one of 5 response time-bands, based on covariate information. The Conditional Component acts as a filter variable that can be used 14 to create 5 different streams of ambulance response time distribution, which are then fed into the second component of the DCS model. In the Process Component of the DCS model, the distributions of the response times in each discrete class (or response time-band) are represented by either a log-logistic or a two-term mixed log-logistic distributional form. Simulated data, corresponding to observations in the test set, can be generated with the DCS model. For each observation in the test set, the multinomial logistic regression model is first applied to determine the most probable response timeband (based on the covariate information relating to the observation). Then, depending on the response time-band predicted, data can then be simulated from the appropriate log-logistic/two-term log-logistic distribution. Figure 6 illustrates how data simulated from the DCS model compares to the observed response times in the test set, for observations in Ards and Magherafelt LGD. Here cumulative response time distributions have been determined for both observed and simulated data, by first separating observations in the test set according to how close the nearest ambulance station is - observations in each LGD were first divided into four groups, depending on the r1 value, then the cumulative response time distributions were determined. In each case, the cumulative response time distribution obtained from the DCS model simulated data, agrees reasonably well with that observed in the test set (see also Appendix 1 for results for all 26 LGDs). Notice however that the simulated data demonstrates that there may be some uncertainty in the position of 15 the cumulative response time distribution determined by the DCS model, particularly at larger response times. For example, consider observations from Magherafelt LGD with r1 values in the first quartile. In this case there is little spread in cumulative response time distributions determined across the simulations for response times below around 6 minutes. Beyond this time however, the cumulative response time distribution determined for each simulation shows more variability in its position, and so this is reflected in a spread in the 95% confidence interval for the cumulative response time distribution (beyond t=6 minutes). 4 Assessing the DCS Model The DCS model is a recently developed approach that attempts to utilise the benefits of previous modelling conventions to aid understanding of time-to-event data. Most importantly, the DCS model models the entire time-to-event distribution through a fully parameterised model. In order to assess the usefulness of the DCS model, a comparison has been made with results from one of the most common regression-based techniques used to fully parameterise such data, namely the parametric accelerated failure-time model (Kalbfleisch and Prentice 1980). 16 4.1 Modelling ambulance response with the parametric accelerated failure-time model A parametric accelerated failure-time model has previously been utilised to model ambulance response times in a sub-region of Northern Ireland (Cairns et al 2010). This model fully parameterises the ambulance response-time distribution and accounts for the effect of multiple covariates on the response. In the parametric accelerated failure-time model the response time T satisfies: T exp xcβc T0 (7) where x c is the vector of covariates (not including the intercept term), β c is a vector of unknown parameters, and T0 is a response time sampled from the baseline distribution. Numerous baseline distributions can be considered (e.g. exponential, generalized gamma, log-normal, Weibull, log-logistic), depending on the software package used, though are usually limited to standard distributions. In this work, fits to the parametric accelerated failure-time model were performed in SAS (version 9.2), using the PROC LIFEREG procedure. In order to be able to compare the results from the parametric accelerated failuretime model with that from the DCS model, this work has involved using the same training set of data (as was used in determining the DCS model) to fit the parametric accelerated failure-time model. As in the DCS case, separate parametric accelerated failure-time models were produced for each of the 26 LGDs. In each case, the same sets of covariates (see Table 1 for list of covariates) 17 were considered as those used when generating potential model fits for the DCS model - resulting in over 100 potential models fits for each LGD. The optimal choice of parametric accelerated failure-time model in each LGD was then selected, again based on using SBC. Note that in each model fit the baseline distribution was chosen to be log-logistic. This choice was based on previous analysis on sub-regions of Northern Ireland (Marshall et al 2006) and evidence from some test calculations run as part of this work – which suggest this form of baseline distribution consistently provides better model fits compared to those fits obtained when other standard distributions are used (e.g. exponential, Weibull etc.). In the case of Magherafelt LGD, the optimal parametric accelerated failure-time model was found to depend on the radial distance r1, such that: T (r1 1)0.6028 T0 (8) In terms of the dependence on radial distance r1, the findings of this optimal model are in agreement with Kolesar et al (1975) – being between the square root relation they found for short trips and the linear relation they found for long trips. Note however more covariates were found to influence response within the Conditional Component of the DCS model for this LGD (see Equation 4). In the case of Ards LGD, the optimal parametric accelerated failure-time model was found to depend on a number of covariates, such that: 18 T (r1 1)0.6812 T0 if in group 1 1 1.151 if in group 2 1.108 if hour = 0-7 1.030 if in group 3 0.946 if hour = 8-9 1.666 if in group 4 0.975 if hour = 10-13 1.666 if in group 5 1 if hour = 14-23 1.034 if in group 6 1.081 if unclassified 1.095 if rural 1.037 if not high priority if urban 1 1 if high priority (9) Thus the optimal parametric accelerated failure-time model in this LGD (Equation 9) would suggest more covariates influence response (e.g. incidents occurring in the early morning (hours 0-7) are likely to take longer, as too unclassified/low priority calls) , than was found via the Conditional Component of the DCS model (see Equation 3). However, it is important to note that this optimal parametric accelerated failure-time model was based on the underlying assumption of a loglogistic baseline distribution. Such an assumption may be inappropriate, particularly given the influence of performance targets on response, and so could have resulted in additional covariates appearing influential. Also, as will be demonstrated in Section 4.2, one also needs to consider how well each model captures the entire time-to-event distribution and assess whether simulated data from this model would be comparable to that observed in unseen test data. 19 4.2 Comparing with the parametric accelerated failure-time model In order to compare the DCS model and the parametric accelerated failure-time model, simulated response times were also generated using the parametric accelerated failure-time model. The simulated data was based on using the covariate information for each of the observations in the test set. For each observation, data was first simulated from the appropriate baseline log-logistic distribution (depending on LGD) and then scaled according to its covariate information (e.g. using Equations 8/9). Figure 6 illustrates how data simulated from the parametric accelerated failuretime model compares to the observed response times in the test set, for observations in Ards and Magherafelt LGD. In each LGD the parametric accelerated failure-time model appears to fail in capturing the cumulative response time distribution for observations from the lowest quartile of r1 values. Therefore while the results from the DCS model display more uncertainty (seen in their large 95% confidence interval), the overall placement of its cumulative response time distribution appears more appropriate than that obtained through the parametric accelerated failure-time model. 5 Conclusions This paper considers the Discrete Conditional Survival model used to model ambulance response times, and can potentially identify emergency incidents at risk of having long response times. As well as identifying risk, this fully 20 parameterised model enables simulation-based techniques to be deployed to compare ambulance response times to the response of other organisations (such as the First Responders in Cairns et al (2010)). Use of such methods can aid policymakers in their decision making process. Whilst other models exist to produce fully parameterised models of time-to-event data, this toolkit approach provides the user with a choice of unlimited datamining techniques to be used for the Conditional Component of the model, and the choice of unlimited distribution forms to represent the skewed time-to-event data within each discrete class (the Process Component). The Conditional Component of the DCS model aims to aid understanding of what influences the time-to-event through inclusion of appropriate covariates. Any inadequacies in the Conditional Component of the model will be reflected in the spread of the time-to-event data in each of the discrete classes. Even if inadequacies exist however, the DCS model is still able to fully parameterise the data due to the Process Component reflecting any inadequacies. In the illustrative example of this work, results from the DCS model were compared to results from the parametric accelerated failure-time model. Differences were found between these models in what covariates were found to influence ambulance response times in the various LGDs. These differences in influential covariates could be attributed to the potentially inappropriate assumption within the parametric accelerated failure-time model of an underlying log-logistic distribution. 21 Within the illustrative example, a comparison was also made between observed data (on which models were not trained) and data simulated from the DCS and the parametric accelerated failure-time models. These results suggest that the DCS model is a tool capable of modelling data on which it has not been trained, while the parametric accelerated failure-time model may not – particularly in situations where response is likely to be influenced by performance targets. In general, the DCS toolkit of models aims to aid understanding of time-to-event data and should be flexible to modelling many forms of such data within health care. 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(2009), Fifty years of operational research and emergency response, J Opl Res Soc, 60: S126-S139. 26 Naïve Bayes Neural Networks Classification Trees Gamma Weibull Log-normal Coxian Phase-Type CONDITIONAL COMPONENT PROCESS COMPONENT Outcome Log-logistic Exponential Pearson Erlang Bayesian Networks Logistic Regression Clustering Figure 1: Schematic diagram illustrating the key components of the Discrete Conditional Survival (DCS) model. 27 Ratio of Probability in Response Timeband i to Probability in Response Timeband 5 10 Urban 100002 9000 7000 10 6000 10 3000 2000 10000 4000 10 2000 10000 Urban 9000 0 0.5 08000 2 3 4 Radial distance r1 (miles) 2.5 5 0 6 0 8000 6000 10 4000 3000 4 4000 10 2000 10 3 1000 10 10 10 1 2 3 4 Radial distance r1 (miles) 5 6 1 0 -1 0 8 6 Response Timeband 1 Response Timeband 2 Response Timeband 3 Response Timeband 4 Response Timeband 5 4 3 1000 0 2 7 5 Ards Local Government District (LGD=2) Rural: Radial distance r2=15.5 miles 5 3000 2000 2 3 4 5 6 Radial distance r1 (miles) 2 3 4 Radial distance r1 (miles) 5000 Response Timeband 1 Response Timeband 2 Response Timeband 3 Response Timeband 4 Response Timeband 5 5 1 1 7000 6000 5000 Ratio of Probability in Response Timeband i to Probability in Response Timeband 5 2 Urban -2 1000 10 9000 Ards Local Government District (LGD=2) Rural: Radial distance r2=3.8 miles 7000 6 1 1.5 Radial distance r1 (miles) 1 10 Response Timeband 1 Response Timeband 2 Response Timeband 3 Response Timeband 4 Response Timeband 5 -1 3000 1000-1 10 0 5000 Response Timeband 1 Response Timeband 2 Response Timeband 3 Response Timeband 4 Response Timeband 5 40000 10 10 6000 5000 10 1 8000 70001 10 10 9000 8000 10 Ards Local Government District (LGD=2) Urban: Radial distance r2=7.4 miles 2 Urban 10000 10 Ratio of Probability in Response Timeband i to Probability in Response Timeband 5 Ratio of Probability in Response Timeband i to Probability in Response Timeband 5 10 Ards Local Government District (LGD=2) Urban: Radial distance r2=2.4 miles 3 1 2 3 Radial distance r1 (miles) 4 10 2 0 10 10 10 1 2 3 4 Radial distance r1 (miles) 5 1 0 -1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Radial distance r1 (miles) Figure 2 Visualisations based on the optimal multinomial logistic regression model (see Equation 3) found for Ards Local Government District. The model predicts the relative probability an observation lies in one of 5 response timebands depending on the radial distances to the two closest ambulance stations (r1 28 6 and r2), and whether an observation occurs at an urban/rural location. The red shaded regions indicate values of r1 not applicable/not observed, given the values of r2 and the urban/rural indicator variable. 29 Urban 10 Urban 10000 10000 9000 9000 8000 8000 Magherafelt Local Government District (LGD=20) 7000 Urban 2 Magherafelt Local Government District (LGD=20) Rural 7000 10 4 6000 6000 4000 10 5000 Response Timeband 1 Response Timeband 2 Response Timeband 3 Response Timeband 4 Response Timeband 5 1 3000 2000 1000 10 0 0 10 10 1 2 3 4 Radial distance r1 (miles) 5 6 -1 -2 0 1 2 3 4 Radial distance r1 (miles) 5 6 Ratio of Probability in Response Timeband i to Probability in Response Timeband 5 Ratio of Probability in Response Timeband i to Probability in Response Timeband 5 5000 10 Response Timeband 1 Response Timeband 2 Response Timeband 3 Response Timeband 4 Response Timeband 5 3 4000 3000 10 2 2000 10 1000 1 0 10 10 10 1 2 3 4 Radial distance r1 (miles) -1 -2 0 5 10 Radial distance r1 (miles) model (see Equation 4) found for Magherafelt Local Government District (LGD). The model predicts the relative probability an observation lies in one of 5 response time-bands depending on the radial distance to the closest ambulance station (r1), and whether an observation occurs at an urban/rural location. The red shaded regions indicate values of r1 not observed in the urban/rural areas of 30 6 0 Figure 3 Visualisations based on the optimal multinomial logistic regression the LGD. 5 15 Ards Local Government District (LGD=2) Proportion of Incidents 0.2 0.1 0 0 0.2 0.1 0 0 0.2 Timeband 1 5 10 15 5 10 15 20 5 10 15 20 0.05 0 0 30 25 30 Timeband 4 0.1 0 0 0.1 25 Timeband 3 0.1 0 0 0.2 20 Timeband 2 data log-logistic Coxian252 phase 30 two-term log-logistic log-normal 5 10 15 20 25 30 15 20 Response Times (minutes) 25 30 Timeband 5 5 10 Figure 4: Distribution of observed response times within the training set of Ards Local Government District, where the data has been separated into five discrete classes (or response time-bands) using the Conditional Component of the DCS model. The plot illustrates possible distribution fits to these, based on various distribution forms (log-logistic, 2-phase Coxian, two-term log-logistic and lognormal). 31 Magherafelt Local Government District (LGD=20) Timeband 1 0.1 0.05 Proportion of Incidents 0 0 0.1 5 10 15 20 Timeband 2 data log-logistic Coxian 2 phase 25log-logistic two-term log-normal 30 0.05 0 0 5 10 15 25 30 25 30 Timeband 3 0.1 0.05 0 0 0.1 20 5 10 15 20 Timeband 4 0.05 0 0 5 10 15 20 Response Times (minutes) 25 Figure 5: Distribution of observed response times within the training set of Magherafelt Local Government District, where the data has been separated into four discrete classes (or response time-bands) using the Conditional Component of the DCS model. The plot illustrates possible distribution fits to these, based on various distribution forms (log-logistic, 2-phase Coxian, two-term log-logistic and log-normal). 32 30 LGD=2 Q1<r1<=Q2 LGD=2 r1>Q3 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.6 0.5 0.4 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.6 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 1 0.9 Proportion 1 0.9 0.3 0 LGD=20 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 0.6 0 LGD=20 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.4 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.9 Proportion 1 0.6 0 8 16 24 Response time (mins) 0.1 0 32 0.6 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=20 r1>Q3 1 0.5 0 LGD=20 Q2<r1<=Q3 1 0.6 Observed DCS Model Failure-time model 0.2 1 Proportion Proportion LGD=2 Q2<r1<=Q3 1 0.9 Proportion Proportion LGD=2 r1<=Q1 1 0.9 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.2 0.1 32 0 0 8 16 24 Response time (mins) 32 Figure 6: This figure compares data simulated from the Discrete Conditional Survival (DCS) model and from the parametric accelerated failure-time model to that observed in the test set for the Local Government Districts (LGDs) of Ards (LGD=2) and Magherafelt (LGD=20) (where simulated response times are based on using each of the fully parameterised models together with covariate information from each of the observations in the test set). The cumulative response time distributions of observed/simulated data are determined and plotted separately for the different r1 quartiles of each Local Government District. 33 Variable Description Geographical Location Information Relative to ambulance stations: r1 radial distance between incident and closest ambulance station r2 radial distance between incident and second closest ambulance station Based on quartiles of r1 and r2 (6 categories): s1 1. r1≤Q1 2. Q1<r1≤Q2 3. Q2< r1≤Q3 and r2≤ Q2 4. Q2< r1≤Q3 and r2> Q2 5. r1>Q3 and {r2≤Q1 or r2> Q3} 6. r1>Q3 and Q1<r2≤Q3 road distance between incident and closest ambulance station s2 road distance between incident and second closest ambulance station Location of incident: Depending on the Census Output Area that the incident occurred in, the location is classified as... u an urban/rural area (2 categories) one of 8 classification band categories ranging from open countryside to metropolitan urban area Temporal Information h Incident hour (24 categories) g Incident hour group (4 categories: 0-7;8-9;10-13;14-23) w Day of week: 7 categories Response Deployment Information Ω β Categorical variable indicating whether an incident was 1. classified as high priority 2. not classified as high priority 3. unclassified Binary variable indicating if observation corresponds to a Rapid Response Vehicle response Table 1: Variables considered for inclusion in the Discrete Conditional Survival (DCS) model and the parametric accelerated failure-time model. 34 Appendix 1: The cumulative response time distribution observed in the test set, where observations in the different r1 quartiles of each Local Government District (LGD) are plotted separately. These have been compared to results simulated from the Discrete Conditional Survival (DCS) model and from the parametric accelerated failure-time model, where in each case simulated response times are based on covariate information from each of the observations in the test set. 35 LGD=1 Q1<r1<=Q2 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.6 0.5 0.4 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.1 0 0.6 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0 LGD=2 r1<=Q1 0.5 0.4 8 16 24 Response time (mins) 0.1 0 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 0.6 0 LGD=2 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.4 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.9 Proportion 1 0.6 0 LGD=3 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=3 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 LGD=4 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=4 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 8 16 24 Response time (mins) 0.1 36 0 32 0.6 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=4 r1>Q3 1 0.9 0.4 0 LGD=4 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=3 r1>Q3 1 0.9 0.4 0 LGD=3 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=2 r1>Q3 1 0.5 0 LGD=2 Q2<r1<=Q3 1 0.6 Observed DCS Model Failure-time model 0.2 1 Proportion Proportion 0.6 0.3 0.2 32 Proportion 0.9 Proportion 1 0.2 Proportion LGD=1 r1>Q3 1 0.3 Proportion LGD=1 Q2<r1<=Q3 1 Proportion Proportion LGD=1 r1<=Q1 1 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.2 0.1 32 0 0 8 16 24 Response time (mins) 32 LGD=5 Q1<r1<=Q2 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.6 0.5 0.4 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.1 0 0.6 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0 LGD=6 r1<=Q1 0.5 0.4 8 16 24 Response time (mins) 0.1 0 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 0.6 0 LGD=6 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.4 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.9 Proportion 1 0.6 0 LGD=7 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=7 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 LGD=8 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=8 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 8 16 24 Response time (mins) 0.1 37 0 32 0.6 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=8 r1>Q3 1 0.9 0.4 0 LGD=8 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=7 r1>Q3 1 0.9 0.4 0 LGD=7 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=6 r1>Q3 1 0.5 0 LGD=6 Q2<r1<=Q3 1 0.6 Observed DCS Model Failure-time model 0.2 1 Proportion Proportion 0.6 0.3 0.2 32 Proportion 0.9 Proportion 1 0.2 Proportion LGD=5 r1>Q3 1 0.3 Proportion LGD=5 Q2<r1<=Q3 1 Proportion Proportion LGD=5 r1<=Q1 1 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.2 0.1 32 0 0 8 16 24 Response time (mins) 32 LGD=9 Q1<r1<=Q2 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.6 0.5 0.4 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.1 0 0.6 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0 LGD=10 r1<=Q1 0.5 0.4 8 16 24 Response time (mins) 0.1 0 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 0.6 0 LGD=10 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.4 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.9 Proportion 1 0.6 0 LGD=11 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=11 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 LGD=12 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=12 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 8 16 24 Response time (mins) 0.1 38 0 32 0.6 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=12 r1>Q3 1 0.9 0.4 0 LGD=12 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=11 r1>Q3 1 0.9 0.4 0 LGD=11 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=10 r1>Q3 1 0.5 0 LGD=10 Q2<r1<=Q3 1 0.6 Observed DCS Model Failure-time model 0.2 1 Proportion Proportion 0.6 0.3 0.2 32 Proportion 0.9 Proportion 1 0.2 Proportion LGD=9 r1>Q3 1 0.3 Proportion LGD=9 Q2<r1<=Q3 1 Proportion Proportion LGD=9 r1<=Q1 1 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.2 0.1 32 0 0 8 16 24 Response time (mins) 32 LGD=13 Q1<r1<=Q2 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.6 0.5 0.4 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.1 0 0.6 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0 LGD=14 r1<=Q1 0.5 0.4 8 16 24 Response time (mins) 0.1 0 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 0.6 0 LGD=14 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.4 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.9 Proportion 1 0.6 0 LGD=15 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=15 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 LGD=16 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=16 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 8 16 24 Response time (mins) 0.1 39 0 32 0.6 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=16 r1>Q3 1 0.9 0.4 0 LGD=16 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=15 r1>Q3 1 0.9 0.4 0 LGD=15 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=14 r1>Q3 1 0.5 0 LGD=14 Q2<r1<=Q3 1 0.6 Observed DCS Model Failure-time model 0.2 1 Proportion Proportion 0.6 0.3 0.2 32 Proportion 0.9 Proportion 1 0.2 Proportion LGD=13 r1>Q3 1 0.3 Proportion LGD=13 Q2<r1<=Q3 1 Proportion Proportion LGD=13 r1<=Q1 1 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.2 0.1 32 0 0 8 16 24 Response time (mins) 32 LGD=17 Q1<r1<=Q2 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.6 0.5 0.4 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.1 0 0.6 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0 LGD=18 r1<=Q1 0.5 0.4 8 16 24 Response time (mins) 0.1 0 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 0.6 0 LGD=18 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.4 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.9 Proportion 1 0.6 0 LGD=19 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=19 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 LGD=20 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=20 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 8 16 24 Response time (mins) 0.1 40 0 32 0.6 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=20 r1>Q3 1 0.9 0.4 0 LGD=20 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=19 r1>Q3 1 0.9 0.4 0 LGD=19 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=18 r1>Q3 1 0.5 0 LGD=18 Q2<r1<=Q3 1 0.6 Observed DCS Model Failure-time model 0.2 1 Proportion Proportion 0.6 0.3 0.2 32 Proportion 0.9 Proportion 1 0.2 Proportion LGD=17 r1>Q3 1 0.3 Proportion LGD=17 Q2<r1<=Q3 1 Proportion Proportion LGD=17 r1<=Q1 1 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.2 0.1 32 0 0 8 16 24 Response time (mins) 32 LGD=21 Q1<r1<=Q2 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.6 0.5 0.4 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.1 0 0.6 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0 LGD=22 r1<=Q1 0.5 0.4 8 16 24 Response time (mins) 0.1 0 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 0.6 0 LGD=22 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.4 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.9 Proportion 1 0.6 0 LGD=23 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=23 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 LGD=24 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.6 0.5 0.4 0 LGD=24 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.8 Proportion 1 0.9 Proportion 1 0.9 0.6 0 8 16 24 Response time (mins) 0.1 41 0 32 0.6 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=24 r1>Q3 1 0.9 0.4 0 LGD=24 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=23 r1>Q3 1 0.9 0.4 0 LGD=23 Q2<r1<=Q3 1 0.5 Observed DCS Model Failure-time model 0.2 0.9 0.6 32 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=22 r1>Q3 1 0.5 0 LGD=22 Q2<r1<=Q3 1 0.6 Observed DCS Model Failure-time model 0.2 1 Proportion Proportion 0.6 0.3 0.2 32 Proportion 0.9 Proportion 1 0.2 Proportion LGD=21 r1>Q3 1 0.3 Proportion LGD=21 Q2<r1<=Q3 1 Proportion Proportion LGD=21 r1<=Q1 1 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.2 0.1 32 0 0 8 16 24 Response time (mins) 32 LGD=25 Q1<r1<=Q2 LGD=25 r1>Q3 0.9 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.6 0.5 0.4 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.6 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 1 Proportion 1 0.3 0 LGD=26 r1<=Q1 8 16 24 Response time (mins) 0.1 0 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 0.6 0 LGD=26 Q1<r1<=Q2 8 16 24 Response time (mins) 0.1 0 32 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.4 0.3 0.4 0.3 Observed DCS Model Failure-time model 0.2 0.1 0 0.5 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.1 0 0.6 0.5 0.4 0.3 0.2 32 Proportion 0.9 Proportion 1 0.6 0 8 16 24 Response time (mins) 0.1 42 0 32 0.6 0.5 0.4 0.3 Observed DCS Model Failure-time model 0.2 32 8 16 24 Response time (mins) LGD=26 r1>Q3 1 0.5 0 LGD=26 Q2<r1<=Q3 1 0.6 Observed DCS Model Failure-time model 0.2 1 Proportion Proportion LGD=25 Q2<r1<=Q3 1 Proportion Proportion LGD=25 r1<=Q1 1 0 8 16 24 Response time (mins) Observed DCS Model Failure-time model 0.2 0.1 32 0 0 8 16 24 Response time (mins) 32