** DRAFT ** From Reductive to Robust: Seeking the Core of Institutional Theory ABSTRACT: When discussing institutional theory, are we talking about the “same thing?” This paper triangulates on an answer using a systems approach of content analysis and narrative analysis. Two studies that use non-systemic approaches find more conflict than agreement between views of the theory. A third study suggests that a path toward common ground may be found in the idea of a quantifiably “robust” theory. A robust theory is one that is quantifiably “more systemic” in nature and is expected to be more effective in application and more reasonably falsifiable. The robustness of institutional theory is identified as 0.31 on a scale of zero to one (with zero being the lowest and least useful). Paths for advancing the theory are suggested that use a systems approach to relate the usefulness of theory with the quantifiable structure of theory. KEYWORDS: 1 Institutional theory, Theory of theory, Critical metatheory, Structure of theory, Robustness, Epistemological validity, Evolution of theory, Systems view of theory 2 WHAT IS THE CORE OF INSTITUTIONAL THEORY? Institutional theory is a current issue (Palmer and Biggart, 2002) and, given the importance of institutional and organizational change, is likely to remain an important issue for some time. Given the depth and breadth of the current discussion, it seems reasonable to ask – exactly what is this thing called institutional theory? The present paper explores the range of the theory from multiple perspectives and suggests that an objective path toward developing a common and useful definition might be found by applying a systems approach to analyzing the structure of theory. The present paper extends the conversation of Selznick (1996), who noted the conflict between older and newer forms of theory, and Scott (1987), who suggested that there were “four faces” of institutional theory. Scott also claimed that there were efforts at “consolidation.” The present article also answers the call of Zucker & Darby (2005, p. 548) who state that institutional theory is rich in concepts and has advanced so far as to, “warrant more formal models and codification.” Instead of consolidation and codification, however, the present study finds expansion and conflict. In the ongoing discussion around institutional theory, the general assumption seems to be that authors are writing about the “same thing.” Such assumptions, when unexamined, may 3 lead to false conclusions and conflicting views. In the present paper, I identify the range and depth of that conflict, as well as the few areas of agreement. Further, through the use of traditional and innovative methodologies, I investigate the structure of institutional theory and suggest avenues for advancing the theory in a way that will support more insightful empirical studies and more effective application in practice. Although the present study will avoid a historical approach to the analysis of theory, it may be useful to note the influence of such authors as DiMaggio, Meyer, Powell, Scott, and Zucker. Generally, most authors studied in the present article cited these five authors. Some authors studied in the present article (Reay et al., 2006, Greenwood and Suddaby, 2006, DiMaggio and Powell, 2002) seem to have drawn on a broader sources of inspiration that the others. Scott’s (1987) useful history notes some influential writers as Selznick, Berger and Luckmann, Meyer and Rowan, and Hertzler. Their conceptual roots are traced to Barnard, Hughes, and the sociology of knowledge. Currently, institutional theory has expanded into management science (Palmer and Biggart, 2002), economics (Sobel, 1982), political science (Meyer, 2001), population ecology 4 (Zucker, 1989), and beyond. The present study focuses on authors who may be more familiar to the reader. As institutional theory has expanded, each author has revised the theory for interpretation and publication. In researching the literature for the present article, I found 14 different descriptions of institutional theory. No two of these descriptions are identical, instead containing substantive differences. A more comprehensive search would doubtless find many more conflicts. Although according to their authors, these descriptions fit under the general rubric of institutional theory, these differences may be seen as representing a conflict in the common understanding of institutional theory, and so reflect differences in the accepted understanding of institutions and organizations. While the academic process thrives on the differences between points of view, the extent of those differences calls into question whether scholars are, indeed, talking about the same thing. After all, if one author states that institutional theory may be understood through concepts “a, b, and c” while another author states that the relevant concepts are “c, e, and f,” there is some conceptual overlap, but there are also inherent contradictions. 5 The issue of rapid change within a body of theory has been of interest, and concern, for decades. In one attempt to make sense of the issue, theories are described as having of a “hard core” of unchanging assumptions, surrounded by a more changeable “protective belt” (Lakatos, 1970). When a theory is challenged, a theorist may rise to defend it with a new proposition that changes the belt, but presumably leaves the core intact. Among the 14 descriptions discussed here, there is no single concept that is held in common by all of the authors. If there is no concept, or set of concepts, held in common, where then is the core of institutional theory? Motivated by this lack of commonality, I seek in the present paper seeks to identify the core of institutional theory. This effort will provide general and specific support for the continued development of institutional theory. A Chinese proverb states, “The beginning of wisdom is to call things by their right names.” (Unknown, 2006, p. 1) The difficulty of engaging in a conversation with imprecise definitions was famously illustrated when Plato called man a “featherless biped.” He was forced to add, “with broad flat nails” in response to Diogenes, who arrived with a plucked chicken, proclaiming “Here is Plato’s man.” (Bartlett, 1992, p. 77). It may be speculatively asked if it was the atomistic nature of Plato’s definition that left it open to misinterpretation and challenge. In short, we must wonder how we can know what we are talking about if a 6 definition continually changes? In contrast to Plato’s rapidly evolving definition, Newton’s laws (e.g. F=ma) have proved effective, and unchanged, for centuries. In the present article, I will identify how an understanding of institutional theory might be shifted from the transitory, pronouncements of Plato, toward enduring and useful laws of Newton. When our theories attain this level of advancement, we may anticipate meaningful changes in the way we study institutions. Due to limitations of space, the studies in the present article are focused on the level of “concept” and “theory” where concepts are presented as named by the authors and as readers may generally understand them. A theory may be generally understood as a collection of interrelated propositions – a concept that will be explored in depth below. These studies will generally avoid the sub-concept level of interpretation. Due to the difficulty of testing multiple models, these studies do not address what might be thought of as a post-theory-development process of application and testing in a real world and/or simulated environment. 7 Drawing on Davidson and Layder, Romm (2001) suggests that researchers use “triangulation” (where multiple research methods are used to reduce subjectivity in research), I present three studies of institutional theory, all drawn from the same sources. In the first study, I draw on techniques of content analysis to identify the range of concepts found in the theory. Content analysis (e.g. Hjørland, 2002, Hood and Wilson, 2002) essentially involves looking at the words used by the authors as reasonable representations of the concepts that they convey. Grasping the range of concepts helps to identify the similarities and differences between the various versions of theory. The first study identifies a high level of disagreement between authors and provides examples of how more definitions are generated. The addition of more examples may be seen as adding to the conflict. Although there are clear benefits to this form of analysis, there are also limitations. In the second study, I use those same concepts coupled with innovative methods of analysis to identify the high rate of change between versions of theory. The second study objectively quantifies conflicts between versions of theory, even when the same authors provide those versions. Next, a discussion on the theory of theory specifically focuses on 8 the structure of theory as a means for understanding and advancing the efficacy of the theory. The third study is informed by narrative analysis (e.g. Pentland, 1999) to focus on the propositions found in institutional theory. In this study, I use an innovative, though easily replicable, method of analysis to identify the robustness of institutional theory as a whole. This analysis is then used to suggest reconciliation between conflicting versions of the theory. Importantly, an objective path for developing a more robust institutional theory is suggested. A robust theory of institutions is expected to provide meaningful benefits to academics and practitioners alike. 9 STUDY #1 – CONCEPTS OF INSTITUTIONAL THEORY This section identifies the range of concepts in institutional theory and analyzes that collection of concepts from various perspectives. As developed by Wallis (2008), these diverse views, in some sense, may be seen as reflecting the existing diversity in the field of institutional theory. With each perspective, a different view of institutional theory is provided. The new versions of institutional theory created here may be seen as schools of thought or newly evolved versions of institutional theory. In addition to identifying the range of concepts present in institutional theory, this study also claims that more differences than similarities exist in the body of institutional theory. And, these differences represent an inherent conflict. A search of ProQuest™ database yielded 216 articles in academic journals where institutional theory was discussed in the context of a human organization. In order to obtain a more manageable set of data, I restricted my search to articles with the term “institutional theory” in the citation. This assumes that such articles would include a substantive discussion of institutional theory and so include concepts that may be considered representative of the theory. Additionally, those articles and other sources 10 suggested further scholarly publications. I reviewed promising books and found additional descriptions. This search, although not exhaustive, found 14 descriptions of institutional theory. It is also assumed that each description includes the most important aspects of each author’s version of the theory. It is expected that a sample of this size will provide a sufficient representation of the body of theory. This study uses descriptions from Carroll, Goodstein, & Gyenes (1988), DiMaggio & Powell (2002), Greenwood & Suddaby (2006), James & Wooten (2006), Lewin & Volberda (2005), Mezias & Scarselletta (1994), Ocasio (1999), Reay et al. (2006), Scott (1987), Scott (2005), Selznick (1996), Suddaby & Greenwood (2005), Zilber (2006), L. Zucker & Darby (2005). Most of these descriptions were from the pages of Administrative Science Quarterly (ASQ), and the Academy of Management Journal (AMJ). From that collection of writings, I deconstructed each description into the authors’ component concepts. For example, Mezias & Scarselletta (1994, p. 658) suggest that institutional theory be understood as one where: 11 Professions provide members with common culture/shared definitions of problems/common repertoires. Strong professional norms in an organizational field will cause normative isomorphism. Based on that definition, the concepts relating to institutional theory would be: professions, members, common culture/shared definitions, problems/common repertoires, professional norms, organizational field, and normative isomorphism. While another reader might develop a different list, it is expected that such lists would be substantively similar to the one developed in this study. It is generally accepted in academic writing that flowery speech is no substitute for clarity. Therefore, working from the assumption that other writers seek clarity, I assume in these studies that authors who use different words essentially mean to communicate different ideas. In short, when analyzing the writings of others, I take them at their word and err on the side of conservative interpretation although this may result in adding more concepts to the list rather than fewer. 12 From the above 14 sources, I found 188 concepts – from Administrative oversight, to Work patterns. The complete “kaleidoscope of concepts” will not be listed, due to limitations of space. This discovery lends teeth to the claim by (Zucker and Darby, 2005) that institutional theory is “rich in concepts.” That list of concepts might be seen as representing the whole of institutional theory from a conceptual perspective. It should be noted that at this “survey” stage, no concept appears to be more “important” than another, and no component seems to be closer to the core of institutional theory than any other. The next task is to search for concepts held in common by the authors. It may be assumed that greater commonality represents less conflict. The following is a list of the concepts that seemed most popular among the 14 descriptions having been noted by three or more authors: Actions (including behavior and practice), Isomorphic change, Legitimacy of authority, Myth (including rational myth and institutional myth), Organizational field, Organizational interactions, Organizational structure (including template and model), Organizations, Uncertainty/Ambiguity. 13 These nine concepts stand in stark contrast to the 188 concepts that comprise the complete list of concepts discussed as institutional theory. Also, it is worth noting that in the above analysis a new version of institutional theory has been created with a new focus. Moving from one form of popularity to another, of the 14 publications, two could clearly be seen as the “most cited” according to Google Scholar™. The version of institutional theory developed by DiMaggio & Powell (2002, original 1983) was cited by others over 5,000 times while Scott (1987) was cited more than 700 times suggesting a certain level of authority in the field. The next lower cited article received about 200 citations. Focusing on these two “most cited” versions of institutional theory, there are significant differences and a few similarities. The DiMaggio & Powell version contains 22 concepts, while the Scott version contains 57 concepts. The concepts held in common between these two are limited to six: Isomorphic change, Organizational goals, Organizational interaction, Organizational structure, Organizations, and the Purposeful design of organizations (including organizational modeling). 14 This focus on what might be considered an “authoritative” version essentially creates a new description of institutional theory built on the shared conceptual components of the authors. In this comparison, the overlap of six concepts stands in stark contrast to the 67 concepts that the two do not share. From one perspective, those six concepts may be seen as representing an “authoritative” version of institutional theory. From another point of view, those 67 different concepts may be seen as representing a conflict between two versions of institutional theory. Again, it should be noted that this new description has lost some conceptual breadth when compared to the whole body of institutional theory. Another dimension of comparison may be found between the sources of the articles used for this study. Of the fourteen versions of institutional theory, six are from ASQ and four are from the AMJ. The remaining four were found as chapters or articles in other academic journals. Within those articles drawn from ASQ, there are a total of 103 concepts, 15 of which are found in two or more of the six articles. Those shared concepts are: 15 Action/Behavior, Adaptation, Administrative component/oversight, Commitments, Exogenous jolts, Institutional environment, Isomorphism, Legitimacy, Normative commitments, Organizational structure, Organizations, Rewards, Technical activities, Uncertainty/Ambiguity, Values. In contrast, the four articles drawn from AMJ contained a total of 49 concepts, of which nine are noted in two or more articles. They are: Action/Behavior, Centrality/Eliteness, Compliance/Conformity, Exogenous jolts, Institutional logic, Maturity of organizational field, Organizational field, Organizational processes, Organizational structure. Here it should be noted that the differences between the ASQ version and the AMJ version of institutional theory far outweigh the few similarities. Indeed, between the two, there are 156 concepts that are different, while only the concepts of Action/Behavior and Organizational structure are held in common. Perhaps most glaringly Isomorphism has been lost as a shared concept, a situation to which some may take exception. 16 There are obvious limitations to this study such as sample size and the amount of interpretation applied to understand exactly what the authors meant to convey with each specific word. However, a larger sample size might result in still more concepts resulting in still more confusion and conflict. It should also be noted that any discussion around some deeper level of understanding must consist of still more concepts. Therefore, a deeper exploration might be expected to produce much the same kinds of results as presented in the present study. Indeed, the addition of more concepts will likely create new levels of conflict. You may also note that this brief study began with 14 version of institutional theory and generated four more. In some sense, this process may be considered representative of the process of academic publications in general where investigation and analysis results in the generation of new concepts and new theory. Yet this expansion does not seem to have increased the understanding of institutional theory. In short, it may be concluded that institutional theory is a highly contested field of study, a contest that has been largely hidden until now. 17 This study is useful because it provides a comprehensive view of the concepts within the body of theory. Additionally, each group of concepts might be viewed as a “school of thought” for institutional theory within its specific venue. A weakness of the preset study is that it may be considered static because it is used to analyze a “snapshot” of theory as that theory may be represented within a particular span of time. In the next section, I will look at how institutional theory has changed over time. 18 STUDY #2 – DYNAMIC ROBUSTNESS As developed by Wallis (2008), the concept of robustness has been used to describe the stability of a network that is experiencing external perturbations. A system (e.g. human, organizational, or conceptual) that is robust may be understood as one that will endure, or has endured, for a longer time than one that is not robust. A system that is completely unstable or chaotic would have a robustness of zero, while a perfectly stable system would be understood as having a robustness of one. By measuring those perturbations we may determine the “dynamic robustness” of a system of theory. We do this by identifying the ratio of stable concepts to changing concepts. In this process, one begins with two forms of a theory, then identifies the concepts contained in each form of the theory and assigns a numerical value based on the number of component concepts. Next, the ratio between the two (earlier and later) versions of the theory is taken. If the two theories are identical, the dynamic robustness will be equal to one. If the two theories have no concepts in common, they will have a dynamic robustness of zero. 19 For an abstract example, if theory “A1” has four distinct concepts (a, b, c, d) and subsequently evolves, through a process of reinterpretation by the same or alternate author, into theory “A2” with four concepts (c, d, e, f,), it may be seen that these two versions of theory together as having a total of six concepts (a, b, c, d, e, f) with only two concepts held in common (c, d). This relationship suggests that in the process of evolving from theory A1 to theory A2, the theory exhibited a dynamic robustness of 0.33 (two divided by six). Of course, such measures might only be considered valid when the concepts themselves are unambiguous. This technique may be used to quantify perturbations in theory with some level of objectivity. Additionally, this method may be seen as responding to Hull’s (1988) deep discussion on the evolution of theory – and providing a tool to aid in the mapping of that evolution. The present study suggest that there are vast perturbations suggesting a previously unexplored layer of conflict existing beneath the veneer of academic civility and, as such, a rich opportunity for investigation. In this study, each author’s influence on institutional theory may be understood as a perturbation. As such, useful examples may be found in the data used for the present 20 article. In three publications (James and Wooten, 2006, Lewin and Volberda, 2005, Mezias and Scarselletta, 1994), the authors suggest that their interpretation of institutional theory has been drawn from a single source – the often-cited DiMaggio & Powell (2002, original 1983) whose article identified 22 concepts. Despite citing DiMaggio & Powell as the sole source of their version of institutional theory, Mezias & Scarselletta noted only four concepts in 1994. The present author identified only two concepts as identical between those two versions of institutional theory. This suggests a dynamic robustness of 0.08 – the result of two divided by 24. Similarly, in 2006 James & Wooten noted two concepts both of which appeared to have been drawn directly from DiMaggio & Powell. This relationship indicates a dynamic robustness of 0.09 – the result of two divided by 22. More robustness is found with Lewin & Volberda who, in 2005, described 12 concepts, five of which could be said to be in common with their source: DiMaggio & Powell’s 22 concepts. This suggests a dynamic robustness of 0.17 – the result of five divided by 29. This issue of low robustness and conflicting forms of theory is not limited to the evolution of theory between authors. Among the 14 descriptions of institutional theory in the present 21 study, some are by the same authors. Scott wrote on institutional theory in 1987 and again in 2005. Suddaby & Greenwood wrote on institutional theory in 2005 and again in 2006 as Greenwood & Suddaby. These examples offer the opportunity to investigate the dynamic robustness of a theory as it evolves between authors. In 1987, Scott noted 57 concepts. In 2005, he had reduced that number to 13, about ten of which might be said to be held in common between the two versions. This suggests a dynamic robustness of 0.17 – the result of ten divided by 60. While such a low level of robustness might be attributed to the long span of time between the writings, other authors have an even lower level of robustness despite fewer intervening years. Suddaby & Greenwood note five concepts in 2005 and then 26 concepts in 2006 with only one concept held in common. This suggests a dynamic robustness of 0.03 – the result of one divided by 30. The low level of robustness between theories described by the same writers may be explained by the idea that the articles were written for different publications. Suddaby & Greenwood wrote in 2005 for Administrative Science Quarterly, while their 2006 paper was written for Academy of Management Journal. It remains an open question as to what 22 constitutes a legitimate representation of a theory if the theory undergoes such a dramatic change at every turn. This is not to say that the authors have avoided academic justification for their views. It must be assumed that they have met the prevailing standards for rigor. One key idea here is that our academic standards are insufficient to support the advancement of institutional theory because we have not been quantifying advancement in any meaningful way. In the preceding section, the results of study #1 suggest that it is difficult or impossible to discern the core of institutional theory. In the present section, the low level of dynamic robustness suggests one cause for our difficulty in defining the core of institutional theory. The number of theories, and the concepts within those theories is growing rather rapidly. In short, it may be suggested that institutional theory is experiencing more change than stability and there appears to be a high level of conflict over what institutional theory “is.” Recent insights into the development and structure of theory (e.g. Wallis, 2008, Van de Ven, 2007) provide useful tools for the analysis of theory that are expected to help find common ground in this conflict. In the next section, I present a discussion on the structure 23 of theory. That discussion will support the third study in which I will identify the coherent core of institutional theory. 24 THE ROBUST STRUCTURE OF THEORY In this section, I discuss the structure of theory and provide the conceptual support for the third analysis of the present paper. As described by Wallis (2008), an important though rarely explored question in academic research may be phrased as: “Is it possible to ascertain the legitimacy of a theory through its structure?” Dubin (1978) suggests that there are four levels of efficacy in theory; and, these levels seem to reflect the structure of the theory: 1) Presence /Absence – what concepts are contained within a theory; 2) Directionality – what are the causal concepts and what are the emergent concepts within the theory; 3) Co-variation – how several concepts might impel change in one another; and 4) Rate of change – to what quantity does each of the elements within the theory effect one another. Parson and Shills note four similar levels of systemization of theory moving toward increasing “levels of systemization” (Friedman, 2003, p. 518). Reflecting the validity of these assertions, Newton’s F=ma might be seen as residing at the highest level because it is possible to identify quantitative changes in one aspect (e.g. force) from changes in other aspects (e.g. mass & acceleration). Such a high level of 25 understanding has been long sought in the social sciences. However, this long-forgotten promise of the social sciences has remained elusive. In another approach toward order, Weick (1989) draws on Southerland to describe theory as, “an ordered set of assertions” (p. 517). This raises the question of just how well ordered those assertions might be. By “ordered,” it might be implied that those assertions are to be arranged alphabetically, by apparent importance, or any number of possible methods, as in the above study #1. This “neatly or conveniently arranged” (1993, p. 1363) does not seem to add much to the general understanding of theory, however. We gain no useful insight into the validity of a theory if the assertions are in alphabetical order or the year each concept was added to the literature. By ordered, therefore, it may be that Weick was implying something more significant than a list. A more useful, or at least an alternative, epistemological validity, therefore, might be developed by looking at the assertions or propositions of a theory as being “interrelated,” where the propositions might be seen as, “reciprocally or mutually related” (1993, p. 998). With such a view, a body of theory might be seen as a kind of system and, “…any part of the system can only be fully understood in terms of its relationships with the other parts of 26 the whole system.” (Harder et al., 2004, p. 83, drawing on Freeman). It seems, therefore, that every concept within a theory would best be understood through other concepts within that body of theory. Significantly, this perspective seems to fit with Dubin’s (above) assertion that theories of higher efficacy have explanations and concepts that are understood as causing change in one another. In the present paper, I will refer to complex propositions of this sort as “concatenated” in the sense expressed by Van de Ven (2007) where two aspects of a theory are shown to influence the third aspect. A concatenated proposition might be understood as one that takes note of three or more concepts. Further, such propositions also describe the relationships between those concepts. For an abstract example, a concatenated proposition might state that changes in concept A and concept B will cause changes in concept C. Alternatively, another concatenated proposition might state that changes in concept D will cause changes in concepts E and F. For a concrete example, Scott (1987) suggests that an Organizational structure is formed by Time, Adaptation, and Historical dependency. Thus, the interrelationship of three aspects results in a fourth aspect. It may be assumed that changes in one of the causal aspects will result in changes in the resultant aspect. 27 Propositions that contain multiple concepts but are not usefully interrelated are no substitute for concatenated propositions. This idea relates to the need for parsimony in theory (e.g. Van de Ven, 2007). For an abstract example, consider a set of propositions claiming that changes in concept A cause changes in concept B, which then result in changes to concept C. The idea of parsimony suggests that the propositions of that theory be reduced to “Changes in A result in changes to C” because the concept of B does not add much to the explanation (Stinchcombe, 1987, p. 132). To briefly compare and contrast levels of interrelatedness, it may be said that the lowest level of relationship may be found in some jumble of random concepts. A higher level of interrelatedness might be seen in a book-length philosophical inquiry, where an author describes concepts thus causing each to exist in closer relationship with others. Other authors have used a wide variety of methods for increasing relatedness between concepts such as placing them in a list as in the above Study #1, a flow-chart showing a cycle (e.g. Nonaka, 2005, for social construction), a matrix (e.g. Pepper, 1961, for metaphors), or a combination of lists and flows to create a meta-model (e.g. Slawski, 1990). With each increasing level of relatedness, a reader might find new insights based on the relatedness between concepts. 28 Another way to look at interrelatedness might be seen in the concept of “reflexive.” Hall (1999) suggests that some forms of inquiry represent a “third path” of inquiry that is primarily neither objective, nor subjective; rather it is essentially reflexive, where meaning is created in a socially constructed sense. In contrast to reflexive forms used in the sense of the interaction between individuals, however, the second study of the present paper looks at reflexive analysis in the sense that suggests a relationship within, or between, the concepts of institutional theory. Combining the idea of relatedness with the idea of theory having a tight core and a loose belt, the concepts in the core might be seen as being more closely interrelated than the belt. For example, the above reductive study of institutional theory was derived from, and also produced, descriptions with low levels of interrelatedness, as might be found in the loosely defined belt of a theory because the new theories are presented essentially as lists of concepts. In the following section, I present study #3. There, I will examine the authors’ conceptual components that may be understood as being imbedded in the authors’ “propositions.” Van 29 de Ven (2007, p. 117) states, “A proposition is a declarative sentence expressing a relationship among some terms.” He goes on to describe four kinds of propositions, one of which is: Conditional - if-then statements showing causal relationships. In that section, I present a methodological tool to objectively quantify robustness and so obtain an objective benchmark for the advancement of institutional theory. 30 STUDY #3 – INVESTIGATING RELATIONAL PROPOSITIONS Completing the third point of the triangulation, the study presented in this section will reflect another perspective of institutional theory. Rather than then dynamic robustness developed in study #2, this section will explore a static form of robustness. In the above studies, the focus was on the discrete, atomistic concepts found within each authors’ description of institutional theory. In contrast, the following section presents another analysis of institutional theory. This third study will focus on the concatenated propositions from the authors’ descriptions of institutional theory. As developed by Wallis (2008), static robustness is an objective representation of the internal integrity of the structure of a body of theory. A measure of robustness may be achieved by comparing the total number of aspects within the theory to the number of aspects that are concatenated. On one end of that scale, a theory that simply lists its component concepts, without identifying how the concepts are related to one another, would have a robustness of zero. 31 For example, in the above study #1, the four new versions of theory are all lists of concepts and, as such, have static robustness of zero because no conceptual aspect is said to have any effect on any other. On the other end of the scale, a fully robust theory (e.g. Newton’s F=ma) has multiple dimensions each of which is concatenated from the other two. Therefore, such a theory has a robustness of one - the result of three divided by three. This study will draw on the descriptions of institutional theory as developed by the above authors and, for reasons of space, will focus on those descriptions found in ASQ (Scott, 1987, Carroll et al., 1988, Selznick, 1996, Ocasio, 1999, Mezias and Scarselletta, 1994, Suddaby and Greenwood, 2005). For the present study, I have rewritten the propositions for clarity. In this process, no alteration of the authors’ original meaning is intended. Rather than interpret the intentions of the authors, the present analysis will err on the side of a conservative view. Where the authors of these 14 versions of institutional theory use different words, the present author will assume that they used those words specifically to connote different meanings. Among these complex, concatenated propositions, there are few areas of congruence, yet few areas of conflict. They are: 32 1. Organizational interaction and adaptation arises in response to internal and external environments. (Selznick, 1996, p. 271) 2. More structure from institutional myths – more elaborate displays of confidence/satisfaction/good faith and less inspection and evaluation from external sources. (Selznick, 1996, p. 273) 3. More structure from institutional myths – more elaborate displays of confidence/satisfaction/good faith and less inspection and evaluation from internal sources. (Selznick, 1996, p. 273) 4. Identities of decision makers and Matching Situations to Rules enables decisionmaking. (Ocasio, 1999, p. 387) 5. More norms of appropriate beliefs and behavior cause members actions to become routinized and to rely on rules of corporate governance. (Ocasio, 1999, p. 388) 6. Characteristics of participants and commitments of participants + influences of environment and constraints of environment - shapes organizational structure. (Scott, 1987p. 494) 7. Conscious design & intervention affect institutionalization process. (Scott, 1987, p. 495) 33 8. Individuals take action, interpret action and share those interpretations with others – causes social order. (Scott, 1987, p. 495) 9. Actions, repeated over time and assigned similar meanings is defined as institutionalization. (Scott, 1987, p. 495) 10. Technological production, Bureaucracies, and pluralization of lifeworlds (e.g. differentiation of public & private spheres), shape consciousness. (Scott, 1987, p. 496) 11. Belief systems and cognitive styles come from rational / purposeful organizations. (Scott, 1987, p. 496) 12. Time, adaptation (mostly unplanned), and historical dependency results in organizational structure. (Scott, 1987, p. 506) Those propositions are represented in figure #1, where each arrow represents causal direction, indicating where one aspect of institutional theory will have an effect on another. As the concept of non-linear dynamics is an important aspect of institutional theory and complexity theory (e.g. Dent and Holt, 2001, Lichtenstein, 2000), it may be worth noting that the relationship between the causal aspects of this description of institutional theory seems to support the idea of a non-linear or non-deterministic structure. This view is in contrast to an atomistic list of conceptual components. 34 […Insert figure #1 about here… ] In the institutional theory model presented in figure 1, there are a total of 29 aspects. However, of those only nine may be understood as emerging from the concatenated relationship of other aspects: Cognitive styles / consciousness, Institutionalization, Social order, Rational / purposeful organizations, Routinized, Organizational structure, Adaptation, Organizational interaction, and Decision making. Therefore this form of the theory has a static robustness of 0.31 – the result of nine divided by 29. In short, the causal version may be seen as an improvement over the atomistic version and the present paper serves as an example of advancing theory towards a robust form. Rather than focusing on changes in interpretation among or between authors, as in the second study, or the creation of schools of thought, as in the first study, this process 35 identifies the core of theory from the relationships between the concepts related in the propositions. The presented description surfaces challenging questions. First, there are a number of aspects that are only causal, such as Belief systems, Time, and Historical dependency. From the framework of understanding developed in the previous section, these aspects represent “absolutes” – it is not clearly defined where they “originate.” To advance this model towards robustness, it would be useful for each of the causal aspects to be defined by two or more existing aspects in the model. For example, “Structure from institutional myth” might be understood as resulting from “Actions repeated” and “Sharing interpretations.” Alternatively, it might be suggested that the phrase “Sharing interpretations” is essentially the same thing as institutional myth. It should be noted here that the diagram, as presented, is a simplified representation. More realistically, a robust theory should be viewed as a set of interrelated dimensions. For example, Organizational structure should not be understood as something that does or does not exist; rather, it should be understood as a dimensional product where more of each of its six causal aspects will result in more Organizational structure. 36 Although by focusing on the concatenated propositions this model has left out many component concepts of institutional theory, the closely related nature of the included aspects suggest that it may be a good representative for the core of institutional theory. 37 DISCUSSION – COMPARISONS AND INSIGHTS In this paper, I’ve presented three analyses each drawing on the same 14 versions of institutional theory found in relevant academic publications. The first study focused on the 188 conceptual components found in those 14 versions. This study found more disagreement than agreement between authors. Further, this study found that approaching the whole body of institutional theory from various perspectives resulted in more versions of the theory, but did not seem useful in identifying the core of institutional theory. In the second study, I identified further conflict between versions of institutional theory even when the same authors present those versions. Additionally, those variations are quantified in terms of dynamic robustness between versions of the theory. In the third study, the focus shifted to the relationship between concepts based on the idea that more complex relationships suggest a higher level of structure – and therefore the opportunity for greater efficacy in theory. The third study found that the static robustness of institutional theory is 0.31 on a scale of zero to one. Limitations 38 While the present study suggests lines of investigation for advancing IT, there are also important limitations. Most notably, the sample size of 14 versions of theory might not be considered significant. The validity and usefulness of this line of research may be improved by repeating the study with a larger sample. Second, it is assumed by the present author that this method of analysis is repeatable – that if performed by others, it would lead to substantially similar results. That assumption should be tested. Moving from reflections on the study to reflections on the results, it seems that viewing the profusion of concepts found in institutional theory is more like looking through a kaleidoscope than a coherent lens. From such a list, it is understandable how scholars might be impelled to select a few concepts from the range of possibilities, rather than apply them all. As noted above, that process also results in the generation of still more concepts. Of course, the theory is still under development and the contribution of all authors, leading to this broad collection of concepts, seems to be an essential step in the development of a coherent, robust form of institutional theory. In short, metatheoretical analysis is not possible without a foundation of multiple theoretical models. 39 It is an open question whether the generation of concepts must necessarily add to the outer belt, or whether they might be promoted directly to the core. Reductive or Robust Comparing the flexibility of reductive and robust forms of theory and setting aside their common requirement for scholarly justification, it seems that reductive forms enable the easy addition or removal of concepts, essentially adding or removing them from the list. In contrast, forms of theory that are robustly structured (e.g. Newton’s F=ma) are not so easily altered. For example, referring to Figure #1, if the concept of “Structure from institutional myth” were removed, the understanding of other concepts would be imperiled. “Levels of inspection” and “Displays of confidence” would become disconnected from the model. If a study does not include “Characteristics of participants,” the understanding of “Organizational structure” would be imperiled. In short, it seems that the reductive (and less integrated) forms of theory are more easily changed and therefore may be seen as more easily manipulated or evolved by theorists. 40 That in turn suggests that as the field moves closer to a fully robust form of theory, it will become more difficult to make further progress. The next few decades therefore may see the evolution of competing very-nearly robust theories. Those theories may then be tested in both real world and computer modeling venues. Then too, each version of theory may find its own specific niche (e.g. one model may be applied to organizations, another to individuals, and a third to schemas). Additionally, the reductive study suggests a technique for identifying which concepts within a general body of theory might be more closely connected with a given focus (e.g. a version of institutional theory that is associated with a particular journal). A robust version, in contrast, would be highly integrated so that the researcher is encouraged, and indeed required to include all of the concepts for any given analysis. In the causal model depicted in Figure #1, for example, a researcher focusing on Adaptation would be impelled to describe how those interactions are modified by changes in the Internal environment and the external environment. Additionally, the causal relationships imply that the researcher describe how changes in the aspect of Adaptation altered the Organizational structure. In a sense, this creates a road map that might be of benefit to researchers and students alike. 41 When a theory is not clear or consistent, it ceases to be a lens for viewing an organization and becomes itself a representation of the author’s personal point of view. Further, this view is typically tacit and so hidden from the reader unless explicated by such techniques as are used in reflexive ethnography (e.g. Davies, 2001). Core or Belt An important aspect of Lakatos’ core/belt idea is that theorists may claim to have a core while shifting the concepts in the belt to confound critics. This enables the theory to avoid falsification in the Popperian sense; however, the theory that cannot be falsified cannot be improved (Popper, 2002). Studies #1 and #2 are relatively atomistic – focusing on component concepts. This approach did not seem useful for discerning the core and belt of the theory. Rather than identifying a single core, it might even be said that each perspective creates its own core. That perspective-specific core might be considered as similar to a school of thought. 42 In contrast, study #3 suggests a core to the theory that is common to the entire body of theory. That core is based on the idea that some concepts are more interconnected than others. And, so, the changes in the theory and in the individual concepts must be more effectively justified and so are less easily changed and more easily falsified. In short, the core suggested in the present study may be thought of as defined by the relationships between the concepts within the theory. That is to say from a point of view that may be found from “within” the theory, rather than from any particular point of view from “outside” the theory. The core suggested by study #3 is seen in Figure #2. [… insert Figure #2 about here… ] Future Studies 43 Looking to achieve a more optimal future of institutional theory, investigations should first clarify the causal relationships suggested in the present paper. With a fully robust version of institutional theory, the next step should be to test that model in the field and through computer modeling to clarify or deny relationships suggested by the co-defined aspects. Additionally, the “inter-testability” of the core aspects hints that such a model might be falsifiable in the Popperian sense. For example, if the model pictured in Figure #1 were to experience a change in Commitment of participants that did not result in a change in the Organizational structure, the model would be falsified. This would, of course, open the door to improving the model (Popper, 2002). Then too, if everything observable may be explained in terms of the robust aspects, then each application in the field becomes a test of the theory, and there is another opportunity to accelerate the evolution of institutional theory through practice. Importantly, no study should be considered complete unless it includes data representing all aspects of the theory. Although compared with the longevity of Newton’s laws institutional theory might not seem to be an “enduring” form of theory, it should be noted that the low level of robustness found in this study suggests that theories with low robustness are more easily transferred from author to author. Such a process may be linked to greater creativity as 44 authors generate new concepts and new versions of theory as the result of their research. Metaphorically, this process might be related to an animal that undergoes mutation almost with every step it takes. Such a high level of mutation may enable the creature to exist in a wide variety of habitats; however, it should be asked, at what point do we begin calling that creature by a different name? In contrast, let us consider an engineer who applies a theory (e.g. Ohm’s law) from a textbook the design of a new piece of electronic equipment. The result is usually a useful electronic device rather than a novel interpretation of the theory. The benefits of the theory are spread to the society at large, rather than the name of the theory spread across academic disciplines. In creating this robust model, there is the opportunity to test institutional theory more effectively. Any empirical study of institutional theory should be required to use a robust model. Otherwise, the authors might be accused of bias in their choice of concepts from the larger body of theory, and so have their useful work impugned. In such a robust study, it would be necessary to identify empirical indicators from all of the robust dimensions of the model. 45 Although this form of study would be necessarily more difficult, it is certainly within the realm of expertise of most contributing scholars. Importantly, by the efforts of authors, reviewers and editors, such an effort has the potential to rapidly accelerate the advancement of theory for the benefit of scholars, practitioners, and society at large. 46 CONCLUSION – THE SURVIVAL OF INSTITUTIONAL THEORY The present paper began with a search for an understanding of institutional theory. The search identified many concepts however the studies presented here found more conflict than commonality. Further study identified the static robustness of institutional theory and paths for improving the robustness of the theory. A number of insights have emerged from the present studies. If institutional theory is applied to institutional theory, it may be seen that each published article containing the words “institutional theory” acts as an institutional myth that reinforces the idea of institutional theory, yet also serves to reduce the critical inspection and evaluation from internal and external sources (Selznick, 1996, p. 273). Those authors who are more central to the field of institutional theory may accept the norms of that field as taken for granted (Greenwood and Suddaby, 2006, p. 28). Fortunately, institutional logics are never frozen (Greenwood and Suddaby, 2006, p. 26). As a newcomer to the field of institutional theory, I may be less “embedded” and therefore possess more agency than others in the field (Reay et al., 2006, p. 977). In that case, the 47 present paper may serve as an exogenous jolt that disrupts the status quo causing endogenous actors to be disembedded. They, having more agency as a result of the jolt, may be impelled to take action. The present paper may be thought of as a vocabulary that exposes contradictions in the body of institutional theory, through the critical analysis of the conflicting versions of theory. Similarly, it is a form of rhetoric that promotes an alternative vision of the structure of the field (Suddaby and Greenwood, 2005, p. 35) in the sense that seeking a robust structure to institutional theory is a more important goal than seeking innumerable insights. The question becomes: Is the field of institutional theory, as a loosely coupled organization, ready to give up some of its existing practices in the face of the new circumstances (Selznick, 1996, p. 271) suggested by the search for robust theory? In the present paper, I have answered the call of Zucker, and Darby (2005, p. 548) to find some sort of order. Along the way, however, I found myself moving beyond the call to finding relationships between the concepts and to identify useful directions for effective development of the theory. My focus has not been on the imposition of order. Rather I am focused on discovering what sense of order already exists amongst the thicket of theory. 48 The world of institutional theory is an organization, albeit a loosely connected one. And, as such, the adaptation of that organization is shaped by the outside world (Selznick, 1996, p. 171). However, that world has challenged the validity of academic efforts in real-world application such as the “mixed reviews” from the application of open systems theory (McElyea, 2003) to the more general failure of organizational theory (Burrell, 1997). It may be useful to ask if institutional theory will survive. Or will it join the 90% of social theory that rises rapidly only to disappear just as quickly (Oberschall, 2000)? The present paper provides a valuable contribution by identifying how academic efforts, using the tool of robust theory, may lead to successful adaptation and the renewed relevance of academia. In short, with robust theories of institutions, there exists the opportunity to make academia much more relevant to the world of practice. Though stated briefly, the implications here are quite profound. In addition to this renewed promise of the social sciences, there are some additional insights that have emerged from this process. 49 First, I have explicated and quantified the conflict inherent in the normal scientific approach to institutional theory in terms of dynamic robustness. Understanding this conflict implies the opportunity to advance the field more purposefully. Where previously a reader might have believed that authors presenting on the topic of institutional theory are describing the same thing, the present paper has shown that is not the case. The present study highlights the opportunity for the integration of concepts and a path for reconciliation. Importantly, a robust theory might be seen as possessing epistemological justification, not from external testing, but internally through rigorous and repeatable methods. Second, moving toward a robust theory has, historically, provided astonishing results. In Wallis (2010) shows how early theories of electricity had low levels of robustness and were not useful in practical application. As the scientific revolution advanced the theories became more robust and progressively more useful. Today, we have cell phones, computers, and such because of the usefulness of those quantifiably robust theories. That same kind of advance in effectiveness has long eluded the social sciences because we have had no way to evaluate or integrate our theories with any sort of rigor. The methodology 50 presented in the present paper suggests that a path of advancement may now be within reach. Third, well-structured theories appear to be more falsifiable in the Popperian sense. Therefore, it becomes possible to visualize a path for improving those theories and so fulfill the promise of the social sciences. For those who can see the path, the process of academic interaction may soon appear as more of a footrace to achieve measurably robust and effective theories, rather than an American football game where yardage is traded back and forth until the spectators are bored and go home to choose a different sport. Fourth, based on Dubin’s (1978) list where increasing relatedness suggests higher efficacy of theory, and Weick’s (1989) inference that propositions should be effectively ordered, or interrelated, it may be suggested that increasing robustness suggests a higher level of epistemological validity of a theory. In general, however, it is important that the causal core may be seen as being derived from a different epistemological validity than the loosely related list of concepts that comprises the belt. 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American Sociological Review, 54, 542-548. 61 Actions repeated Belief systems Actions assigned similar meanings Sharing interpretations Time Pluralization of lifeworlds Technological production Rational / Purposeful organizations Interpretation of action Institutionalization Social Order Cognitive styles / Consciousness Organizational structure Individual actions Routinized (rely on rules) Structure from institutional myth Bureaucracies Adaptation Characteristics of participants External environment (influences and constraints) Historical dependency More elaborate displays of confidence Less in section and evaluation Decisionmaking Organizational interaction Internal environment More norms of appropriate beliefs Matching rules to situations Commitment of participants Figure #1 – Relationships between concatenated concepts of institutional theory 62 Concepts closer to Belt: Belief systems More elaborate displays of confidence Internal environment Intermediate Concepts: More norms of appropriate beliefs Routinized (rely on rules) Interpretation of action Individual actions Characteristics of participants Organizational structure Decision-making Social Order Structure from institutional myth Cognitive styles / Consciousness Time Rational / Purposeful organizations Adaptation Organizational interaction Sharing interpretations Actions assigned similar meanings Actions repeated Technological production Bureaucracies Pluralization of lifeworlds External environment (influences and constraints) Less in section and evaluation Historical dependency Matching rules to situations Commitment of participants Concepts closer to Core: Institutionalization Figure #2 – Concepts, and their relationship with the core of institutional theory 63