AGENDA FOR CHANGE NHS JOB EVALUATION SCHEME JOB DESCRIPTION TEMPLATE 1. JOB IDENTIFICATION Job Title: Ophthalmic nurse practitioner Reports to (insert job title): SCN Jean Martin Department, Ward or Section: Surgical Division CHP, Directorate or Corporate Department: Job Reference: SSSARAIGOPTH21 No of Job Holders: 1 Last Update (insert date): 22/08/11 2. JOB PURPOSE To provide leadership as part of a team and promote the smooth running of the ophthalmology dept through efficient use of all available resources; including staff, equipment and room allocation. The role involves being able to deputise for the charge nurse in their absence. To provide a nurse led ophthalmic service within the department including the peripheral clinics: - minor operations clinics, botulinium toxin clinics, telephone triage service, watery, itchy, dry eye clinics and ophthalmic casualty services. In addition to provision of cataract one stop clinics, intravitreous fluorescein angiography clinics, ARMD clinics which includes carrying out Logmar and ocular computerised technology imaging. Contributes to staff training and is responsible for individual personal development programmes. 3. DIMENSIONS Assessment, treatment and discharge of patients from casualty, WIDE clinics and minor operations service. In conjunction with the Charge Nurse manage and lead the departmental team including staff nurses and auxiliary staff. Administration of prescription medication as per nurse prescribing NMC guidelines. Daily vetting of referral letters from highland regional areas working alongside patient focus booking services. Developing performas for nurse led clinics at Raigmore which can be utilised in the training carried out in peripheral clinics. Responsibility for equipment maintenance and trialling. Where appropriate recommend initiatives, contributing to the planning and redesign of service to advance practice and meet changing needs. Leadership role in ensuring hygiene and housekeeping meets the equipment of the HEI government role. Promote a professional patient facing for the department. 4. ORGANISATIONAL POSITION Manager Colleague Colleague Report No 1 This Job Report No 2 Colleague Report No 3 Colleague Report No 4 5. ROLE OF DEPARTMENT The department consists of the eye day case centre on ward 1A, the ophthalmology clinic and inpatients on 4A. It provides an integrated multi disciplinary service and comprehensive ophthalmic service for day case patients, emergency admissions and surgery, orthoptist and optometrist services. The eye out patient department provides a service, which includes new referrals, returns and causalities. The ARMD service provides utilisation of revolutionary technology, which helps in the diagnosis and treatment planning and monitoring of care with individual patients. Part of this planning includes OCT imaging, IVF service and the provision intravitreous injections currently carried out in the departments newly commissioned clean room. There are many specialist clinics in the ophthalmic department: cataract clinics, medical and surgical clinic, occulplastic, intravenous fluorscein clinics, laser clinics, minor op nurse led clinics, nurse led botulinium toxin clinics, water itchy dry eye clinics, nurse led casualty clinics, paediatric clinics, corneal clinics, glaucoma clinics, LVA and ocular prosthetic clinics. The department also offers a nurse led 9 – 5 daily telephone triage service for general practitioners, opticians and other health professionals. In collaboration with medical staff as a result of working hours and demands on the service, the department has had to develop a number of clinical initiatives for nurses, optometrists and orthoptists. This has positively benefited the patient’s journey and supported the reduction of waiting times. 6. MAIN TASKS, DUTIES AND RESPONSIBILITIES Works as a practitioner within the statutes and guidelines laid down by the nursing and midwifery council. To set the highest standards of professional practice, whilst developing clinical leadership. Implements and audits standards of clinical care to promote and apply evidence based practice and the attainment of health care governance requirements. Analysis of new initiatives, attend post graduate teaching and provide nurse education/development within the department. Demonstrates highly developed clinical nursing knowledge and skills such as removal of meiobiamin cysts, administration of botulinum toxin, venepuncture and cannulation etc and acts as a clinical adviser and educator to team members and junior doctors. Provide a comprehensive nurse led clinical service with: 1) Twice weekly Emergency clinics: Carrying out an accurate and patient centred consultation, demonstrating full use of slit lamp including ability to carry out applanation tonomety. Ability to diagnose, prepare treatment plan and provide prescription for treatment. Patients at the emergency clinic may require removal of foreign bodies,treatment for raised intraocular pressure, red eye conditions assessments such as uveitis, scleritis,. Corneal problems may include diagnosis such as herpetic ulcers, corneal abrasions or contact related problems. Fundal examination (complex) or optic disc assessment (complex procedure) may be included as part of the assessment. Prescribe and review medication for therapeutic effectiveness, appropriate to patients needs and in accordance with evidence practice and national protocols. 2) Once a week Botulinum toxin clinics: Administration of botulinum toxin for patients requiring treatment for blephroplasm and hemifacial spasm. Consultation and preparing of treatment plan for patients requiring botulinum toxin. Ability to alter individual doses and dose sites as required. 3) Once a week Watery, Itchy, Dry Eye clinics: Consultation, diagnosis and discharging of patients with dry eye syndrome, watery eyes, blocked tear ducts etc. Treatment may include sac washout a procedure done to ascertain the patency of the lacrimal apparatus or may include epilation to remove ingrown eyelashes. 4) Once a week Minor operation clinic: Consultation, diagnosis, health promotion and surgical treatment. Operations include administration of local anaesthetic and removal of lid cysts and minor entropian procedures i.e. everting sutures. Skin tags, papilomas and sebaceous cysts may require removal and possible sending to histology for further investigation. Suturing as required and ability to cauterise where surgery indicates. 5) Work alongside the ophthalmic nursing team carrying out virtual clinics for ARMD, carrying out log mar assessments and OCT scanning. 6) Consult where appropriate with clinical colleagues regarding the management of patients to initiate appropriate referral. i.e. patients with query basal cell carcinoma legions or further lid surgery. 7) Work with patients in order to support compliance with and adherence to prescribed treatments. Provide information and advice on prescribed or over the counter medication on medication regimes, side effects and interactions. 8) Able to discuss and document a patient history demonstrating use of open ended questions and recording relevant information as per NMC guidelines. 9) Utilise dictation system Winsoft to dictate letters regarding consultation for all nurse led clinics to pass patient information to other health professionals such as general practitioners. 10) Demonstrate and maintain expertise through professional development, implementation of evidence-based practice and clinical supervision. 11) Responsible for vetting of letters from health professionals such as general practitioners, opticians and in house referrals. Using clinical knowledge and skill to access whether referral should be routine, soon or urgent. Seeking Consultant Ophthalmologist advice when required. Contributes to learning opportunities to ensure development of permanent and nonpermanent staff by developing comprehensive development/educational framework to ensure acquisition of clinical skills in all nursing and auxiliary staff within the department. With specialist knowledge and skills develops clinical teaching sessions and programmes, encouraging others to develop their skills ensuring all staff are competent to deliver high standards of care. Is aware of health and Social Policies, National, Highland and local and participates in local service developments through steering/working groups. Maintain patient records in accordance with NMC Guidelines and NHS Highland standards. Completes staff duty rotas via the SSTS system. Plays an active role in good communication between the whole of the ophthalmology department, ensuring staff have access to relevant documented minutes and are informed with any changes within the department and with any agreed decisions. Ensures that Health and safety policies and procedures are maintained and accurate up to date records are kept i.e. regular safety policies, completion of risk assessments, moving and handling polices, control of substances hazardous to health (COSHH). Assists in the recruitment of nursing staff. Assists in actively managing retention and absence following PIN guidelines. Liaises and reports to the Charge Nurse. Promotes and maintains good relationships within the department and with staff of all disciplines thought out the hospital and NHS Highland, actively participating in relevant meetings. i.e. Glaucoma steering groups, head of service meetings, consultant meetings when requested, service redesign meetings. 7a. EQUIPMENT AND MACHINERY Ocular Computerised Topography To scan the retina and macula with option of 3D images Slit lamps For full examination of the eye, allows cornea, lens and otherwise clear fluids and membranes to be seen in detail. Ophthalmoscope For visualising the interior of the eye (fundus) Monitoring equipment for – Blood For measuring and observing patients pressure/pulse monitor, glucometer, and condition. thermometer. Various Hoists To move patients safely Tonopens and goldman tonometers To monitor patients intraocular pressures Computers and printers To print documents, scan recordings etc Chute system Safe transportation IOL master To calculate patients lens measurement Nidex scanner To calculate patients lens measurement Fundus Camera To record fundal images Refrigerators For safe storage of medications Nebulisers To give respiratory therapy Urinary Catheters To drain urine Resuscitation defibrillator equipment including To resuscitate and administer shock following cardiac arrest. 7b. SYSTEMS 1. Maintains patients’ records in accordance with NMC Guidelines and NHS Highland Standards. 2. Ensures correct use of computerised systems i.e. emails and result reporting. 3. Completes and authorises accurate staff rotas and forwards to pay units via SSTS system. Reorganises rotas for sudden cover requirements, sickness/absence, change in workload, training etc. 4. Forwards all vetted letters to patient focus booking. 5. In the absence of Charge nurse completes appropriate documentation relating to staff changes and recruitment and forwards to appropriate documentation department – Nurse Manager, HR departments, Pay Units etc. 6. Maintains Health and Safety Management System. 7. Assists Charge Nurse in the maintenance of accurate staff records relating to staff leave through annual leave, sick leave, family friendly policies and training. 8. Completion of EKSF. 9. In the absence of the charge nurse, completion of all records relating to PIN guidelines. 10.In conjunction with the charge nurse checks budget information relating to staff and supplies. 11.Produces, interprets, discusses with charge nurse in acting upon relevant statistics such as trends in activity. 8. ASSIGNMENT AND REVIEW OF WORK E-KSF and appraisal will be agreed with the charge nurse for clinical guidance and professional management, work review and formal appraisal. Service delivery will be evaluated against proposed outcomes relating to waiting list initiatives and the patients journey Works within statues and guidelines of the Nursing and Midwifery Council, National, Highland and local agreed policies, protocols and procedures. In conjunction with the charge nurse ensures that policies and procedures are initiated/revised, developed, implemented and reviewed regularly. Monitors waiting lists and carries out audit of service provision. 9. DECISIONS AND JUDGEMENTS In conjunction with the charge nurse makes decisions on all aspects of clinic management of patients attending nurse led clinics. This is carried out using comprehensive knowledge, skills and experience of the service. All made take into account the guidance of the nursing and midwifery council, National and local policies, procedures and protocols. Makes autonomous clinical decisions in planning and prioritising patient care and delegation to team members. Recognises own limitations in the provision of clinical care and urgency of patients needs referring to other health professionals accordingly. Plans and alters duty rota to ensure safe level of staffing to meet the service needs. Through training needs analysis, identifies staff training requirements and ensures staff compliance. Responds to suggestions from staff and colleagues and helps to drive and implement changes, which will lead to improved patient care and staff satisfaction. 10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB To work both as autonomous practitioner as well as assisting in the running of the eye clinic while responding and satisfying the varying needs of the patients and staff. Assist in building and maintaining networks in the peripheral clinics providing a high level of clinical expertise and care. Remain an active member of the multi-disciplinary team providing clinical care to ophthalmic patients. Assist in the implementation of a development framework, which expands the skills of ophthalmic nurses and other professionals allied to the speciality to meet service needs. Finding how changes affect ability to remain within budget and actively look at ways to decrease expenditure within the department. 11. COMMUNICATIONS AND RELATIONSHIPS Establishes and maintains professional relationships with nursing colleagues, medical colleagues, health care professionals, voluntary services to provide a planned, co-ordinated seamless service for patients. Utilise and demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment. Identifies potential and existing challenges in care options for patients, carers, using negotiation and counselling skills to achieve reconciliation and the best outcomes for patients. Attends regular meetings with colleagues, head of service, nurse manager, directorate accountant, optometrists and orthoptists. Discussing with charge nurse policy issues and when necessary amending, updating, implementing and evaluating them. Discussing problem solving challenges in clinical care and team development. Liaises with other agents, drug representatives, GP’s and Opticians, patient focus booking on a daily basis. 12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB Physical 1. Moving and handling of patients from wheelchair to examination chair and assist with walking. 2. 2. Risk assess ward area and be inventive in creating a safe working environment for all staff whilst being sensitive to patient’s environment continuously. 3. Fine motor skills and dexterity to take blood samples, administer injections, suture removal, cyst removal, skin tags etc removal and suturing. 4. Continuously on feet throughout clinic shift. Mental 1. Concentration, decision making and organisation skills to cope with competing demands. (dynamic changes in patients condition, personal issues with staff, sudden staff shortages, unpredictable emergency admissions.). 2. Making clinical decisions of medication follow up and discharge possibilities for patients. 3. Dealing with the emotional effects of caring for patients who are losing their sight and the families that care for them. 4. Negotiation skills to coordinate care from support agencies for these patients such as sight action and low visual aid clinics. 5. Concentration to assess and provide patient care and manage the team with frequent interruption either in person or by telephone i.e. the triage phone on a continuous basis. 6. Ability to prescribe drugs and calculate dosages and the teaching of staff how to administer certain medications i.e. Fluorescein angiography. 13. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB Registered General Nurse who, whilst acting within their professional boundaries, will provide care for the presenting form initial history taking, clinical assessment, diagnosis, treatment and evaluation of care. They will demonstrate safe, clinical decision making and expert care, including assessment and diagnostic skills for patients attending the ophthalmology clinic. Recognised ophthalmic qualification or at least three years experience in both clinical ophthalmology and with managerial practice. Professional knowledge with clinical experience in minor surgical ophthalmic procedures, watery, itchy, dry eye clinics, emergency clinics, botulinum toxin clinics. Experience of nurse led clinics/initiatives and evidence of practice. Evidence of ongoing professional development. Relevant skills in time management, leadership and organisational skills. 14. JOB DESCRIPTION AGREEMENT I agree that the above Job Description is an accurate reflection of my duties and responsibilities at the date of signing. Job Holder’s Signature: Date: Manager’s Signature: Date: