Information on the role of

Jersey Heritage
Information on the role of
Heritage Lets Site Gardien
About Jersey Heritage
Our purpose
Our aims
Our standards
Our visitor sites and commercial services
Other services and events
Our heritage partners
Our corporate supporters
The Role
About the role
Terms and Conditions
Hours of work
Selection and Appointment Procedure:
How to apply
Recruitment timetable
Further information
Job description
Jersey Heritage Annual Reviews
Jersey Heritage Annual Accounts
The ARA Code of Conduct
Museums Association Code of Ethics
About Jersey Heritage
The Jersey Heritage Trust (“Jersey Heritage”) is the Island’s official museums,
archives and historic buildings organisation. We want to help everyone to protect,
discover and enjoy learning about Jersey’s heritage.
We are an independent charity, founded in 1981, receiving about 53% of our funding
from the States of Jersey. Other income is generated through activities such as
admissions charges, retail activities, sponsorship and venue hire.
Jersey Heritage manages historic buildings, monuments and collections held in trust
on behalf of the Société Jersiaise, the National Trust for Jersey and the States of
Jersey as well as those we own.
We are governed by a Board of Trustees operating under a constitution agreed by
the States of Jersey, and according to the terms of a Service Level Agreements with
the Minister for Education, Sport and Culture. The Director of Jersey Heritage is
accountable to the Board of Trustees.
Our purpose
Jersey Heritage’s statement of purpose as incorporated in its constitution is:
“Jersey’s heritage and culture is special. The purpose of the Jersey Heritage
Trust is to care for it, promote wide access to it, act as advocates on its behalf
and bring imagination to telling its stories so that we inspire people to create a
better island for everyone.”
Our aims
Everything that Jersey Heritage does is focused on four strategic aims:
Protect Jersey’s archives, collections and historic environment
Promote enjoyment of our sites and services to inspire learning about
Jersey’s heritage
Give everyone a chance to get involved in caring for Jersey’s heritage
Ensure support and resources to continue our work in the future
Our standards
We are committed to providing Jersey with a first-class museum, archives and
heritage service and work to the highest professional standards. We aim to operate
to UK national standards in everything we do and we benchmark ourselves against
national standards to give our funders and our audience confidence in the quality of
our work. We currently meet the following standards:
For museums:
The Museums Libraries and
Museum Accreditation Scheme
For visitor services:
Visit Britain’s Visitor Attraction Quality Assurance
For archives:
The National Archive’s standard;
For staff:
Investors in People standard.
Our visitor sites and commercial services
We are responsible for Mont Orgueil and Elizabeth Castles, the Jersey and Maritime
Museums, La Hougue Bie and Hamptonne, the Jersey Archive and the Sir Francis
Cook Gallery and Augrès Store. The Augrès Store houses the Trust’s reserve
We currently have 50 permanent staff and are joined by a number of additional staff
during our main season (April to October inclusive). Our staff team is highly
motivated, team-centred and has achieved remarkable results over the last few
years. The organisation has a relatively low staff turnover and a good absence
We are also fortunate to have over 100 volunteers who give their time generously to
help our work in all areas from family history enquiries at Jersey Archive, to guiding
at visitor sites, from conservation of objects in museum stores, to historic boat
Our staff team is located throughout our sites, although the majority of permanent
staff are based at the Jersey Museum and the Jersey Archive all year round.
Seasonal sites are cared for by our team of Site Gardiens over the winter and are
staffed by Site Gardiens during the season with support from seasonal staff including
Visitor Services Assistants, Living History demonstrators and volunteers. Many of
our seasonal staff have worked with us for a number of years, staying in touch over
the winter and returning to work with us again when seasonal sites reopen to our
The Jersey Museum is currently open to the public seven days a week from early
April to 30 December annually.
The Seasonal sites, The Maritime Museum, Elizabeth Castle, La Hougue Bie and
Mont Orgueil Castle are open seven days a week from early April to the end of
October. Mont Orgueil is additionally open four days a week in the winter (Friday to
Monday). Hamptonne currently has it own unique opening arrangements, currently
mid May to mid September.
The Jersey Archive is open to the public three days a week (Tuesday – Thursday)
throughout the year and one Thursday late night opening and one Saturday morning
opening a month.
Our visitor sites are available for private and corporate hire for functions and wedding
We manage a collection of heritage properties and ‘coastal towers’ that are available
for hire as self-catering holiday accommodation. Properties include: Radio Tower,
Barge Aground, Elizabeth Castle, La Crête Fort, Fort Leicester, L’Etacquerel Fort,
Archirondel Tower, Lewis’s Tower, Fisherman’s Cottage, La Tour Cârrée, La Rocco
Tower and Kempt Tower.
After many years of outsourcing, Jersey Heritage are now managing the retail site
shops internally with the aim of increasing income as a result of offering a better
service and more focused product offering to our customers.
We work closely with third party partners to provide catering at the castle sites and at
the Jersey Museum.
We operate the Castle Ferries that run between West Park and Elizabeth Castle so
that the ferry journey becomes an integral part of the visitor experience.
Income is generated through admissions, venue hire, retail and catering, fundraising
and membership. Many of these activities bring new audiences to our sites as well
as generating revenue and in each case we need to balance optimum value to the
public against maximum commercial gain.
Other services & events
We also work with advisory panels to give stakeholders a voice. Examples include
the panels for historic building listing and for access to public archive records.
Formal public consultation has become important in areas like the conservation
policies for our historic buildings to ensure that our plans have wide public support.
We hold an exciting array of events, exhibitions and living history demonstrations at
all our sites, which aim to bring the past to life by engaging our visitor.
Every year we meet most of the schools in Jersey and all the sites have curriculum
links. Reaching out from the sites, Jersey Heritage curators and archivists support
reminiscence programmes in care centres for around 600 elderly islanders every
Our heritage partners
Nearly all Jersey Heritage work is done in partnership with other organisations. Most
of the collections and sites in our care are managed on behalf of the Société
Jersiaise, the National Trust and the States of Jersey for example. We also work
closely with organisations like the Channel Islands Family History Society, the
Friends of the Maritime Museum, the Duke’s Leopards and the 1781 Jersey Militia.
Our corporate supporters
Over 30 local businesses support Jersey Heritage each year as members, project
partners or sponsors. Corporate members not only provide financial support, but
also people to help with conservation projects.
About the Role
Heritage Lets Site Gardien
This post, reporting to the Heritage Venues Manager is responsible for the cleaning
and servicing of the new self catering apartment at Kempt Tower, St Ouen’s Bay.
In addition to cleaning and servicing the apartments duties will also include making
and stripping beds, arranging the collection and delivery of laundry from our
suppliers, purchasing basic provisions, checking stock levels and alerting office staff
to any urgent maintenance issues.
An eye for detail is key to this role and whilst it is not office based, it does generate a
certain amount of basic paperwork so access to a computer and email is required.
Changeover day is usually Saturday during the high season but may vary during
winter lets dependent on bookings.
The post is offered on zero hours contract basis as the hours required will vary
depending upon high or low season and the number of bookings. It is anticipated
that the hours will be approximately 4 hours per week during the summer months.
Please see the full job description for more detail.
Should you wish to understand more about the role then please contact Jo
Falla, Heritage Venues Manager on her direct line 633312 or by email
Terms and Conditions
Hours of work
This is a fixed term post offered on a 12 month, zero hours contract basis as the
hours required will vary depending upon high or low season and the number of
Rate of Pay
The hourly rate of pay for this post is £11.08 (FTE salary based on 1950 hours per
annum is £21,606).
 A supportive, team-working environment.
 Membership of an Employee Wellbeing Programme
 Free entry to all Jersey Heritage Trust sites.
Selection and Recruitment Procedures
How to Apply
To apply for this position, please forward the following:
1. a completed Recruitment Application Form
2. a Curriculum Vitae including details of any academic and professional
qualifications, current and previous employment history.
3. a supporting covering letter stating reasons for your application and
describing how you consider your experience are relevant to the post to:
Allison Soulsby
Human Resources Director
Jersey Heritage,
Jersey Museum,
The Weighbridge,
St Helier,
Applications without a covering letter will not be considered.
Recruitment Timetable
Closing date for receipt of applications:
Interview date:
Monday 11 August 2014
To be advised
Please confirm in your application that you are available to attend interview on
the date above and advise if you have any times that need to be avoided.