Jersey Heritage Information on the role of Heritage Lets Site Gardien Contents: About Jersey Heritage Our purpose Our aims Our standards Our visitor sites and commercial services Other services and events Our heritage partners Our corporate supporters The Role About the role Terms and Conditions Hours of work Salary Benefits Selection and Appointment Procedure: How to apply Recruitment timetable Further information Job description www.Jerseyheritage.org Jersey Heritage Annual Reviews Jersey Heritage Annual Accounts www.archives.org The ARA Code of Conduct www.museumsassociation.org Museums Association Code of Ethics About Jersey Heritage The Jersey Heritage Trust (“Jersey Heritage”) is the Island’s official museums, archives and historic buildings organisation. We want to help everyone to protect, discover and enjoy learning about Jersey’s heritage. We are an independent charity, founded in 1981, receiving about 53% of our funding from the States of Jersey. Other income is generated through activities such as admissions charges, retail activities, sponsorship and venue hire. Jersey Heritage manages historic buildings, monuments and collections held in trust on behalf of the Société Jersiaise, the National Trust for Jersey and the States of Jersey as well as those we own. We are governed by a Board of Trustees operating under a constitution agreed by the States of Jersey, and according to the terms of a Service Level Agreements with the Minister for Education, Sport and Culture. The Director of Jersey Heritage is accountable to the Board of Trustees. Our purpose Jersey Heritage’s statement of purpose as incorporated in its constitution is: “Jersey’s heritage and culture is special. The purpose of the Jersey Heritage Trust is to care for it, promote wide access to it, act as advocates on its behalf and bring imagination to telling its stories so that we inspire people to create a better island for everyone.” Our aims Everything that Jersey Heritage does is focused on four strategic aims: Guardianship Protect Jersey’s archives, collections and historic environment Discovery Promote enjoyment of our sites and services to inspire learning about Jersey’s heritage Community Give everyone a chance to get involved in caring for Jersey’s heritage Sustainability Ensure support and resources to continue our work in the future Our standards We are committed to providing Jersey with a first-class museum, archives and heritage service and work to the highest professional standards. We aim to operate to UK national standards in everything we do and we benchmark ourselves against national standards to give our funders and our audience confidence in the quality of our work. We currently meet the following standards: For museums: The Museums Libraries and Museum Accreditation Scheme Archives Council’s For visitor services: Visit Britain’s Visitor Attraction Quality Assurance Scheme; For archives: The National Archive’s standard; For staff: Investors in People standard. Our visitor sites and commercial services We are responsible for Mont Orgueil and Elizabeth Castles, the Jersey and Maritime Museums, La Hougue Bie and Hamptonne, the Jersey Archive and the Sir Francis Cook Gallery and Augrès Store. The Augrès Store houses the Trust’s reserve collections. We currently have 50 permanent staff and are joined by a number of additional staff during our main season (April to October inclusive). Our staff team is highly motivated, team-centred and has achieved remarkable results over the last few years. The organisation has a relatively low staff turnover and a good absence record. We are also fortunate to have over 100 volunteers who give their time generously to help our work in all areas from family history enquiries at Jersey Archive, to guiding at visitor sites, from conservation of objects in museum stores, to historic boat restoration. Our staff team is located throughout our sites, although the majority of permanent staff are based at the Jersey Museum and the Jersey Archive all year round. Seasonal sites are cared for by our team of Site Gardiens over the winter and are staffed by Site Gardiens during the season with support from seasonal staff including Visitor Services Assistants, Living History demonstrators and volunteers. Many of our seasonal staff have worked with us for a number of years, staying in touch over the winter and returning to work with us again when seasonal sites reopen to our visitors. The Jersey Museum is currently open to the public seven days a week from early April to 30 December annually. The Seasonal sites, The Maritime Museum, Elizabeth Castle, La Hougue Bie and Mont Orgueil Castle are open seven days a week from early April to the end of October. Mont Orgueil is additionally open four days a week in the winter (Friday to Monday). Hamptonne currently has it own unique opening arrangements, currently mid May to mid September. The Jersey Archive is open to the public three days a week (Tuesday – Thursday) throughout the year and one Thursday late night opening and one Saturday morning opening a month. Our visitor sites are available for private and corporate hire for functions and wedding ceremonies. We manage a collection of heritage properties and ‘coastal towers’ that are available for hire as self-catering holiday accommodation. Properties include: Radio Tower, Barge Aground, Elizabeth Castle, La Crête Fort, Fort Leicester, L’Etacquerel Fort, Archirondel Tower, Lewis’s Tower, Fisherman’s Cottage, La Tour Cârrée, La Rocco Tower and Kempt Tower. After many years of outsourcing, Jersey Heritage are now managing the retail site shops internally with the aim of increasing income as a result of offering a better service and more focused product offering to our customers. We work closely with third party partners to provide catering at the castle sites and at the Jersey Museum. We operate the Castle Ferries that run between West Park and Elizabeth Castle so that the ferry journey becomes an integral part of the visitor experience. Income is generated through admissions, venue hire, retail and catering, fundraising and membership. Many of these activities bring new audiences to our sites as well as generating revenue and in each case we need to balance optimum value to the public against maximum commercial gain. Other services & events We also work with advisory panels to give stakeholders a voice. Examples include the panels for historic building listing and for access to public archive records. Formal public consultation has become important in areas like the conservation policies for our historic buildings to ensure that our plans have wide public support. We hold an exciting array of events, exhibitions and living history demonstrations at all our sites, which aim to bring the past to life by engaging our visitor. Every year we meet most of the schools in Jersey and all the sites have curriculum links. Reaching out from the sites, Jersey Heritage curators and archivists support reminiscence programmes in care centres for around 600 elderly islanders every year. Our heritage partners Nearly all Jersey Heritage work is done in partnership with other organisations. Most of the collections and sites in our care are managed on behalf of the Société Jersiaise, the National Trust and the States of Jersey for example. We also work closely with organisations like the Channel Islands Family History Society, the Friends of the Maritime Museum, the Duke’s Leopards and the 1781 Jersey Militia. Our corporate supporters Over 30 local businesses support Jersey Heritage each year as members, project partners or sponsors. Corporate members not only provide financial support, but also people to help with conservation projects. About the Role Heritage Lets Site Gardien This post, reporting to the Heritage Venues Manager is responsible for the cleaning and servicing of the new self catering apartment at Kempt Tower, St Ouen’s Bay. In addition to cleaning and servicing the apartments duties will also include making and stripping beds, arranging the collection and delivery of laundry from our suppliers, purchasing basic provisions, checking stock levels and alerting office staff to any urgent maintenance issues. An eye for detail is key to this role and whilst it is not office based, it does generate a certain amount of basic paperwork so access to a computer and email is required. Changeover day is usually Saturday during the high season but may vary during winter lets dependent on bookings. The post is offered on zero hours contract basis as the hours required will vary depending upon high or low season and the number of bookings. It is anticipated that the hours will be approximately 4 hours per week during the summer months. Please see the full job description for more detail. Should you wish to understand more about the role then please contact Jo Falla, Heritage Venues Manager on her direct line 633312 or by email firstname.lastname@example.org Terms and Conditions Hours of work This is a fixed term post offered on a 12 month, zero hours contract basis as the hours required will vary depending upon high or low season and the number of bookings. Rate of Pay The hourly rate of pay for this post is £11.08 (FTE salary based on 1950 hours per annum is £21,606). Benefits A supportive, team-working environment. Membership of an Employee Wellbeing Programme Free entry to all Jersey Heritage Trust sites. Selection and Recruitment Procedures How to Apply To apply for this position, please forward the following: 1. a completed Recruitment Application Form 2. a Curriculum Vitae including details of any academic and professional qualifications, current and previous employment history. 3. a supporting covering letter stating reasons for your application and describing how you consider your experience are relevant to the post to: Allison Soulsby Human Resources Director Jersey Heritage, Jersey Museum, The Weighbridge, St Helier, JE2 3NF email@example.com Applications without a covering letter will not be considered. Recruitment Timetable Closing date for receipt of applications: Interview date: Monday 11 August 2014 To be advised Please confirm in your application that you are available to attend interview on the date above and advise if you have any times that need to be avoided.