EasyWay Evaluation Expert Group (EW EEG) Document – EEG/10/7 A55 North Wales Tunnels Area Video Automatic Incident Detection For Use by Project Partners Issue: 1st edition Version: 0.1 Date: June 2011 EasyWay Evaluation of Video Automatic Incident Detection -i- June 2011 Document details: Date of preparation: June 2011 Abstract: Document number: 5083687/493/03/35695 Document version: Issue 1 Status: Issued for general use within EasyWay projects Dissemination level: Public Distribution: EasyWay projects Key audience: Project evaluation managers European Commission Associated texts: Name Authors: Stuart Hancocks Organisation/ Telephone Project Traffic Wales +44 1492 564712 Stephen Evans Traffic Wales +44 1492 564727 Email Stuart.hancocks@trafficwales.com Stephen.evans@trafficwales.com Document Control Record: Version Main Changes: Issue 1 Initial issue for comment EasyWay Evaluation of Video Automatic Incident Detection Contributions from: Date: June 2011 - ii - June 2011 PREFACE This reporting template is designed to help those evaluating projects in EasyWay to prepare and present the results of their work on evaluating the implementation of ITS projects in a common format. It is important to recognise that projects in EasyWay are funded by Member States as well as by the European Commission, and that some Member States will have their own requirements for presenting evaluation results. However, adoption of this common format for presenting results will help to ensure that results of similar implementations can be compared, assisting in the transfer of results between sites and providing European Added Value. It will also ensure that a periodic report can be prepared by the EasyWay Evaluation Expert Group (EW EEG) of progress towards achieving EasyWay’s objective of reducing congestion and emissions from transport and improving safety. Because the final peer reviewed version of the results will be made public, reports should not contain any information which cannot be made available in the public domain. EasyWay Evaluation of Video Automatic Incident Detection - iii - June 2011 TABLE OF CONTENTS Document Control Record: ii REPORT TEMPLATE 1 Project Reference (From EasyWay Work plan): 1 Project Name: A55 Tunnels Area Video Incident Detection Upgrade 1 EasyWay Region: StreetWise – Wales, UK 1 1. Area For Review 2 1.1. Site 2 1.2. Issues Addressed 2 2. Description of the ITS Project 4 2.1. Project Domain 4 2.2. Objectives 4 2.3. Systems and Technologies Applied 5 2.4. Status of the Project 8 3. Key Evaluation Results 9 3.1. Impact on Traffic Flow 9 3.2. Impact on Safety 10 3.3. Impact on Environment 10 3.4. Other Key Results 10 4. Evaluation Planned 11 4.1. Timing and Type of Evaluation 11 4.2. Objectives for the Evaluation 11 4.3. Research Questions 11 EasyWay Evaluation of Video Automatic Incident Detection - iv - June 2011 4.4. Study Area for the Evaluation 11 4.5. Expected Impacts 12 5. The Impact of the Project - Results 13 5.1. Technical Performance 13 5.2. Results 13 5.3. Reliability of Results 16 5.4. Research Questions Answered 16 5.4.1. EFFICIENCY 16 5.4.2. EFFECTIVENESS 16 5.4.3. OPERATOR USABILITY AND PERCEPTION 17 5.4.4. FLEXIBILITY 17 5.4.5. VALUE FOR MONEY 18 5.4.6. POSSIBLE IMPROVEMENTS 18 5.5. 5.6. Overall Assessment 18 5.5.1. SAFETY 18 5.5.2. EFFICIENCY 18 5.5.3. ENVIRONMENT 19 Additional Aspects 19 6. European Dimension: Transferability of the Results 20 Annex 1: Technical Annex 20 6.1. Breakdown of Project Costs 20 6.2. Data Collection Methods 21 EasyWay Evaluation of Video Automatic Incident Detection -v- June 2011 REPORT TEMPLATE Project Reference (From EasyWay Work plan): Project Name: A55 Tunnels Area Video Incident Detection Upgrade EasyWay Region: StreetWise – Wales, UK EasyWay Evaluation of Video Automatic Incident Detection -1- June 2011 1. Area For Review 1.1. Site The site is the tunnels area on the A55 between junctions 15 and 18 in North Wales, United Kingdom. The A55 forms part of the Trans-European Transport Network (TEN-T), which links Ireland with the rest of Europe. The A55 is also the main transportation artery for North Wales providing an essential transportation route for local businesses. The A55 is important locally, nationally and internationally as it forms part of the Euro route E22 that goes from Holyhead in North Wales to Immingham in North East Lincolnshire. 1.2. Issues Addressed Road tunnels are inherently dangerous environments and provide the travelling public with additional risks other than those present on a standard section of carriageway. There is a requirement under the Road Tunnel Safety Regulations, referring to Annex II of the EU Directive 2004/54/EC, stating that Automatic Incident Detection (AID) and/or fire detection must be provided within tunnels that have a greater length than 500m. The project was to improve the existing incident detection within and around the tunnels and the associated portal areas of the A55 tunnels in order to improve driver safety and to comply with the Road Tunnel Safety Regulations. The original CCTV infrastructure of the North Wales Traffic Management Centre was an analogue based solution and as such there has been an ongoing general requirement to upgrade the communications infrastructure to a digital solution; this project has also inadvertently helped to achieve that requirement. Incident Detection can be provided using a variety of technologies such as inductive loops and radar detection; however, both require large amounts of additional infrastructure. The selected video AID system utilises the existing CCTV infrastructure, thus providing an affordable system that is compliant with the Road Tunnel Safety Regulations. The Conwy, Penmaenbach and Pen y Clip tunnels all have a greater length than 500m; the actual lengths for the three tunnels are as follows: Conwy tunnel - 1090m; Penmaenbach tunnel – 660m; Pen y Clip tunnel – 930m. The original incident detection system utilised within the A55 tunnels did not provide sufficient coverage to comply with the EU Directive; this system was only capable of analysing up to six cameras simultaneously, which is only enough capacity to provide full coverage for one tunnel bore at any one instance. Notwithstanding the above, it is also not realistically possible for a small number of control room operators to monitor CCTV to such a degree that all incidents on the entire network are immediately detected such that decisive action can be taken prior to the build up of stationary traffic; this is especially of importance within the tunnel bores. CCTV based AID helps to eliminate the non-detection of incidents and consequently improves the period of delay in the EasyWay Evaluation of Video Automatic Incident Detection -2- June 2011 implementation of approved operational and/or emergency procedures currently in place to protect both the travelling public and the associated tunnel structures alike. The ability to detect incidents in near real time will assist operators in taking decisive action such as closing a particular tunnel/bore or appropriate lane(s) accordingly and setting warning signs and traffic plans as appropriate thereby warning the travelling public of the danger(s) ahead and/or if required preventing traffic from entering the ‘danger zone’. An Incident in the tunnels area during busy periods could very easily lead to secondary incidents and/or fire spread between vehicles. AID assists greatly in the detection period of such incidents. EasyWay Evaluation of Video Automatic Incident Detection -3- June 2011 2. Description of the ITS Project 2.1. Project Domain The project domains are: Traveller Information Services; Traffic Management Services; ICT Infrastructure. The table below describes the nature of the A55 tunnel area and the applications that are affected by this project. Traveller Information Services Traffic Management Services ICT Infrastructure Variable Message Signs Automatic Incident Detection Traffic Monitoring Driver Behaviour Use of CCTV Control Centres 2.2. Objectives The core objective of the video AID upgrade project was to improve the detection of incidents within the A55 tunnels, thus reducing the number of secondary incidents and the corresponding related severity. Secondary objectives of the project were to reduce congestion caused by such incidents with the subsequent reduction of vehicle emissions during incidents between junctions 15 and 18. This aligns with the EasyWay objectives i.e. EasyWay is seeking to achieve an improvement in transport efficiency resulting in a 25% reduction in congestion, 10% reduction in CO2 emissions from transport and to reduce accidents by 25% on the TransEuropean Transport Network (TEN-T) by 2020. The above stated objectives can be achieved via the rapid identification and notification of incidents within the A55 tunnels area (J15 to J18) ensuring that appropriate control measures can be instigated before any relatively minor incident escalates beyond the immediate control of the tunnel control room operators. The rapid deployment of appropriate control measures will also aid to ensure that the severity of an incident could be minimised thus ensuring the number of secondary incidents are also significantly reduced. The minimisation of any incidents ensures a reduction in congestion with the subsequent reduction of emissions being achieved. EasyWay Evaluation of Video Automatic Incident Detection -4- June 2011 2.3. Systems and Technologies Applied The system configuration for the existing CCTV system for the A55 tunnels can be seen overleaf in Figure 1. The analogue images from the local CCTV cameras are fed back to Multiplexers located within the Tunnel Service Buildings (TSBs) and relevant Transmission Stations (TSs) via a composite video cable. The analogue image is then fed across the fibre network into De-multiplexers located within the North Wales Traffic Management Centre (NWTMC). From hereon the image is inputted into the NWTMC CCTV Matrix via composite video cable, then into a digital encoder. The digital image is then transferred over the IP network to the visual display units within the Control Room. It should be noted that the PTZ controls for the cameras are still controlled using the analogue infrastructure through the CCTV Matrix. Although multiplexing the CCTV signals into a combined optical signal is a bandwidth efficient method of supplying wholesale analogue data to a single (remote) location, it is inefficient for providing images to multiple users and gives rise to resilience issues. Also the equipment currently utilised to multiplex the analogue CCTV signals is no longer supported by the supplier. To address the resilience issues with the existing infrastructure and its configuration the upgraded video AID system was installed to obtain the CCTV images direct from the cameras as opposed to the previously employed method of receiving them via the NWTMC CCTV Matrix and associated Multiplexers and De-Multiplexers. Video AID can operate with both digital and analogue video feeds with equal accuracy. Although digital signals are post processed analogue signals, when analogue signals are utilised a video ‘grabber’ is employed to digitize the signal internally. Regardless of the feed, the actual detection algorithms work using digital image frames (MJPEG). Separate encoders were installed as part of this project as they provided the following advantages: Ability to easily connect and control cameras from multiple sites without the need for additional CCTV Matrices; Resilience of communications as IP infrastructure is more reliable than other communication modes; No bespoke equipment necessary, hardware failures can be rectified using inexpensive ‘off the shelf’ equipment; Improved remote monitoring and fault detection. Additionally, the images were obtained from the analogue CCTV cameras and encoded directly from the camera to avoid a poor quality image being utilised. There are already a variety of digital encoders used for the large video screen within the control room and for the web viewing application. These are housed in the NWTMC which means the image is converted to digital using an already heavily processed image. Viewing digital feeds in the control room, it is possible to see that the digital image is affected by this, occasionally causing block pixel errors. Although not an issue for viewing by sight, this would not be suitable for use with video incident detection. EasyWay Evaluation of Video Automatic Incident Detection -5- June 2011 CCTV Camera (Local Site) Multiplexer(s) (TSB/ TS) De-multiplexer (NWTMC) CCTV Matrix CCTV Controller (NWTMC) (Control Room) MPEG 4 Encoder for Video Wall Control Room VDUs MPEG2 Encoder for AID Server Web Viewer AID User Interface Figure 1: Existing CCTV and AID Infrastructure EasyWay Evaluation of Video Automatic Incident Detection -6- June 2011 The upgraded video incident detection system utilises new digital MPEG4/MJPEG encoders that were installed within the locally situated Tunnel Service Buildings (TSBs) and connected directly to the camera outputs. The connections are in parallel so that the functionality of the existing analogue system would not be affected. The new AID analysers were installed within the TSBs for each of the A55 tunnels for the following reasons: The analysis software would operate using a cleaner signal with less noise as less signal processing has occurred at this point; The video incident detection software must analyse multiple high quality video channels simultaneously which would consume significant communications bandwidth if not installed in the locality of the camera; The video AID system would then be completely independent of the unsupported communications equipment and the NWTMC CCTV Matrix; To provide a more resilient system. A block diagram of how the new AID system was incorporated into the existing CCTV architecture in order to enable it to operate in parallel can be seen below in Figure 2: CCTV Camera (Local Site) Composite MPEG4 Video Feed Encoder (TSB) Multiplexer (TSB/ TS) AID Analyser Optical Fibre (TSB) De-multiplexer (NWTMC) Composite AID Server Video Feed (NWTMC) CCTV Matrix CCTV (NWTMC) Controller (Control Room) MPEG 4 MPEG2 Control Room Encoder for Encoder for VDUs Video Wall AID User Interface Web Viewer Figure 2: Revised CCTV and AID Infrastructure EasyWay Evaluation of Video Automatic Incident Detection -7- June 2011 In the event of failure of the video communications equipment or the NWTMC CCTV Matrix, the digital encoders will provide the operators with the ability to continue to be able to view CCTV images of the A55 tunnels area in the control room. However, as previously stated, it is important to note that control of these cameras is not possible via the analogue CCTV user interfaces using digital communications. 2.4. Status of the Project Evaluation of this project is ex-post as implementation was completed in July 2010. The Contract (NEC 3 Option A) was awarded in March 2010 with the works commencing in April 2010. EasyWay Evaluation of Video Automatic Incident Detection -8- June 2011 3. Key Evaluation Results 3.1. Impact on Traffic Flow The subject of this evaluation is the A55 tunnels Video AID Upgrade project. The project upgraded the incident detection within and around the portals of the immersed dual bore Conwy tunnel (eastbound and westbound) and the single rock bored Pen y Clip and Penmaenbach tunnels (both westbound only). Automatic Incident Detection (AID) can be provided using a variety of technologies of which a host were considered for this particular site. After much deliberation and review of the available technologies it was decided that a Video AID system based on the utilisation of existing Pan, Tilt and Zoom (PTZ) type CCTV cameras and the associated infrastructure be deployed for AID for the three tunnels on the A55 in North Wales. A complete renewal of the existing infrastructure was dismissed as it was deemed too expensive. Video based AID provides traffic operators with a system that can detect stopped vehicles within a carriageway by utilising video signals from any CCTV camera that is connected to the network. The type of camera is irrelevant as they could be of the fixed type, PTZ, analogue, Internet Protocol (IP) or any other type thus requiring no additional hardware or cabling to be installed or integrated into the existing infrastructure within the tunnel bores. Utilising CCTV cameras as opposed to other technologies (e.g. induction loops) provides a vast monitoring area for all directions and traffic lanes that are within camera view. The system provides traffic operators with both an audible and visual alarm within a few seconds after an incident (e.g. stopped vehicle) occurs, even before the consequences of an incident can be noticed by more traditional monitoring techniques. The chosen supplier for the video AID upgrade system was Citilog, a French company. The software application is known as VisioPaD. VisioPaD enables the operating authority to change an existing video surveillance system into an advanced video surveillance system. The system works in the ‘background’ on all integrated video images thereby allowing the control room operators to focus on other tasks. VisioPaD is part of the Media range of software products which includes MediaTunnel, MediaServer and MediaRoad. VisioPaD has a reduced set of functions in comparison to the above mentioned products but is unique in that it is a self learning system designed to work specifically with PTZ cameras. As stated above, the chosen AID software application is specifically designed to operate on PTZ cameras; it automatically and dynamically self-adapts to camera movements and it does not require any setup or calibration. It covers all lanes of traffic within its view and certain detection and data collection settings are fully adjustable. The system runs on standard hardware and standard IP communication protocols and is based on a client-server architecture with a user friendly interface. A database facility for the storage of video clips for post incident analysis is also provided. EasyWay Evaluation of Video Automatic Incident Detection -9- June 2011 The VisioPaD algorithm extracts information on objects inside the monitored area on a succession of pictures from CCTV cameras. At application start-up, the system creates a background image that is permanently updated. The presence of vehicles is detected in each image by comparison between the actual image and the ‘background’ image. The algorithm tracks the vehicle through the sequence of images and analyses its movement to build up the time-space trajectory. Any movement of the camera (Pan, Tilt or Zoom) is immediately followed by a self learning process performed on the ‘new’ field of view. It takes approximately one minute to re-evaluate the ‘background’ at which point it again becomes operational for the detection of stopped vehicles. 3.2. Impact on Safety The video AID system improves driver safety by providing real time automated incident detection enabling the possibility of deploying corrective mitigation measures before losses escalate or traffic congestion builds up to unacceptable proportions. An additional benefit of the system is that it provides network managers with a facility that will also identify any unauthorised access to sensitive structures that are on the network e.g. tunnels. The employment of the new video AID system and the associated additional hardware that was subsequently required to provide IP compatible digital images to the new AID analysers has had an additional benefit of providing resilience to the existing CCTV infrastructure such that there is now built in contingency for the viewing of the CCTV images in the NWTMC in the event of existing analogue infrastructure faults and/or failures. 3.3. Impact on Environment The video AID system provides additional benefits of helping with the reduction of vehicular emissions during an incident. The larger the size of an incident or the longer the incident lasts the more harmful pollutants that are emitted into the atmosphere. The video AID system indirectly supports governments with their objectives of reducing the overall pollutant emissions, by ensuring incidents are noticed or identified immediately thereby minimising the size and the length of any incident. Due to the utilisation of existing cameras and the associated existing infrastructure there have only been minimal additional power requirements for the additional hardware (video analysers). The new hardware has been installed in existing buildings associated with the network ensuring the system has a low carbon footprint. 3.4. Other Key Results Other indirect benefits of the video AID system are reduced driver stress and improved driver comfort. The driving experience is expected to be enhanced due to the removal of long delays caused by tunnel incidents not being immediately detected and subsequently dealt with; this will ensure that appropriate mitigation measures are immediately employed. The improved detection of incidents within the A55 tunnels will also reduce the number of secondary incidents (e.g. rear end shunts) caused by queuing traffic; this is achieved by displaying suitable warning messages on the electronic signs located on the tunnel approaches, thus improving safety to the travelling public. The reduction in secondary incidents will reduce the overall cost of an incident and reduce the demand on the emergency services. EasyWay Evaluation of Video Automatic Incident Detection - 10 - June 2011 4. Evaluation Planned 4.1. Timing and Type of Evaluation The upgraded system was installed in July 2010. An ex-post evaluation has therefore been completed reviewing 10 months of data that has been obtained from the video AID system database that has stored video captions. These video captions are all those ‘incidents’ (both genuine and false alarms) that the AID server has determined to be classed as such and therefore captured and stored on a SQL database on the server. 4.2. Objectives for the Evaluation The evaluation objectives are to identify the degree to which the video AID system contributes in the achievement set by EasyWay. This can be achieved by completing the vendor’s Performance Computation Methodology to obtain an accurate understanding on how the system is operating. 4.3. Research Questions The following points were the main topic of this review of the video AID system for the A55 North Wales tunnels: Efficiency; Effectiveness; Operator use-ability, procedures and perception; Flexibility; Value for money; Possible Improvements. 4.4. Study Area for the Evaluation The study areas used for the ex-post evaluation of the new video AID system are the thirty CCTV cameras that the video AID analysers have been connected to. The cameras located within the Conwy, Penmaenbach and Pen y Clip tunnels are located on the A55 between junctions 15 and 18. The area in concern is a stretch of the A55 that is approximately 11 kilometres in length. It must be noted, however, that full coverage is not available of the complete stretch of road. EasyWay Evaluation of Video Automatic Incident Detection - 11 - June 2011 4.5. Expected Impacts The expected impact of the video AID system is to reduce congestion caused by incidents through improved reaction times by the tunnel system operators, to improve safety of the tunnel structures, reduce vehicle emissions during such incidents and to improve the motorists’ general welfare and safety on the associated section of the network under continual AID monitoring. The new video AID system provides the above benefits by providing real time automated incident detection that enables corrective mitigation measures to be deployed prior to any incident escalating beyond intolerable levels. Once an incident has been detected by the system, the control room operators are alerted via an audible and visible alarm. The operator is required to acknowledge the incident and confirm whether it is a false alarm or an actual incident; there is also a facility to add a short note and description for future scrutiny. A copy of the video/incident is then kept on the video AID server SQL database for future use. Once an actual incident has been acknowledged and subsequently logged, the operator, following approved operational procedures deploys the correct mitigation procedure appropriate to the incident. Mitigation measures can be the setting of appropriate warning messages on the upstream signs available within the area to ensure that the oncoming motorists are forewarned of the incident ahead and/or measures could include the deployment of Traffic Officers to the incident. Dependant on the severity of the incident the operator can also instigate emergency lane closures or a full tunnel closure (under instruction from the relevant authority) via a separate Variable Message Signing System (VMSS) thus ensuring that the incident does not escalate beyond control. The operator also has the use of an Environmental Control System (ECS) within the tunnel providing ventilation and/or lighting controls that may assist with the welfare of the travelling public and/or the emergency Services within the tunnel bore. By taking these appropriate mitigation measures the impact and severity of any incident can be significantly reduced therefore ensuring that any knock on affects such as secondary collisions and congestion with the associated increased pollution are reduced. The reduction in congestion will ensure that the welfare of the motorist is improved by reducing delays caused by incidents whilst reducing the number of secondary incidents will reduce the overall size of the incident. Vehicle emissions will also be reduced due to the reduction in congestion and impact of the incident. The video AID system also improves the safety of the tunnel structures by detecting if any unauthorised vehicles/persons have stopped, or are located within their vicinity. The system will again alert the operators of any vehicles that have been detected, allowing them to take the appropriate action to ensure the structure remains safe. Most importantly is the fact that the video AID system improves the safety of the tunnel structure and the users (travelling public) by providing the network control room operators with a system that alerts the operator to an incident in real time thus enabling suitable mitigation measure to be rapidly deployed as it is extremely important to ensure that the number of vehicles involved in an incident are kept to an absolute minimum during major incidents. EasyWay Evaluation of Video Automatic Incident Detection - 12 - June 2011 5. The Impact of the Project - Results 5.1. Technical Performance This section describes the technical performance of the system, and provides conclusions about the influence of technical performance on the impacts identified. 5.2. Results An evaluation of the video AID system has been carried out using data that has been collected and stored on the AID SQL database server, 10 months of stored data has been reviewed as part of the evaluation. Details of the results are contained below: Conwy Tunnel Westbound – Video AID Camera No. No. of Detections No. of False alarms Detection Rate (%) 28 13 65% 21 39 35% 24 10 68% 36 18 65% 27 9 71% 21 (Conwy W-1) 22 (Conwy W-2) 23 (Conwy W-3) 24 (Conwy W-4) 25 (Conwy W-5) Conwy Tunnel Eastbound – Video AID Camera No. No. of Detections No. of False alarms Detection Rate (%) 72 13 84% 70 8 88% 49 18 68% 71 (Conwy E-1) 72 (Conwy E-2) 73 (Conwy E-3) EasyWay Evaluation of Video Automatic Incident Detection - 13 - June 2011 Camera No. No. of Detections No. of False alarms Detection Rate (%) 29 14 67% 48 6 87% 74 (Conwy E-4) 75 (Conwy E-5) Pen y Clip Tunnel – Video AID Camera No. No. of Detections No. of False alarms Detection Rate (%) 25 48 34% 25 16 60% 46 37 55% 24 23 51% 17 21 45% 23 10 70% 41 (Pen y Clip 1) 42 (Pen y Clip 2) 43 (Pen y Clip 3) 44 (Pen y Clip 4) 45 (Pen y Clip 5) 46 (Pen y Clip 6) Penmaenbach Tunnel – Video AID Camera No. No. of Detections No. of False alarms Detection Rate (%) 30 27 53% 48 100 32% 26 10 72% 40 42 49% 31 (Pbach -1) 32 (Pbach – 2) 33 (Pbach -3) 34 (Pbach -4) EasyWay Evaluation of Video Automatic Incident Detection - 14 - June 2011 Outside Cameras – Video AID Camera No. No. of Detections No. of False alarms Detection Rate (%) 635 108 85% 108 123 47% 280 27 91% 76 (Conwy E-Portal) 77 (Conwy E-Portal) 47 (Pen y Clip WPortal) During the evaluation period a number of non-detections were logged by the system administrator, details of which can be seen below: Date of Incident Time of Incident Description Camera Number 24/05/2011 02:22 Conwy E2 72 15/05/2011 17:41 Conwy E3 73 05/05/2011 12:41 Conwy E3 73 11/03/2011 18:11 Conwy W Portal 70 04/02/2011 14:48 Conwy E3 73 13/01/2011 19:07 Conwy W5 25 12/01/2011 20:40 Conwy E3 73 11/01/2011 21:54 Conwy E3 73 09/11/2010 18:05 Conwy E5 75 19/10/2010 18:01 Conwy W Portal 70 EasyWay Evaluation of Video Automatic Incident Detection - 15 - June 2011 As can be seen from the tables above there are a certain number of specific cameras that experience relatively low detection rates in comparison to other camera locations i.e. the rate of false alarms compared to actual stopped vehicles is considerably higher. This is due to various reasons such as the actual image quality being poor, the camera set-up and environmental impacts such as light refraction/reflection, wind and rain. 5.3. Reliability of Results The results depicted in the table in Section 5.2 above are those instances of activation of the video AID system as logged and stored on the AID database server. The reliability of the results assessed as part of this review can not really be judged or calculated as those events that have been logged on the server are a complete record of all activations of the video AID system. The last section of the table is those instances of incidents (stopped vehicles) that the video AID did not detect. It is the opinion of the author that these ‘non-detections’ are far more important than any issues associated with false alarms. However, saying that false alarms are in themselves detriment to the effectiveness of a system as a whole because the system operators in general have a tendency to ignore alarms if the said system is constantly generating spurious alarms. 5.4. Research Questions Answered With reference to the research questions set out before the evaluation started (summarised in Section 4.3), the following section describes how the evaluation provided answers to the questions posed. 5.4.1. EFFICIENCY The video AID system is a very useful tool in the aid of running a control room with limited staff that also have the responsibility for the monitoring and control of multiple tunnel and road based control systems. The video AID system allows the control room operators to concentrate on the various tasks without the constant requirement for the stringent monitoring of the CCTV cameras in and around the A55 tunnels area. 5.4.2. EFFECTIVENESS As can be seen by the results table in Section 5.2 the video AID system is relatively good at detecting stopped vehicles as long as those images available to it are of good quality with limited interference of the image quality such as environmental influences (wind/vibration), rain, lighting changes and object masking by other passing vehicles. The video AID system, due to its nature of automatically detecting stopped vehicles can lead to operator complacency where the operators tend to not pay as much attention to the real time CCTV images as they tend to become reliant on the AID to detect incidents on their behalf and alert them accordingly as and when required. This is however, not quite the case in this instance as the video AID software application (VisioPaD) is not as effective as it possibly could be at detecting stopped vehicles. This is not necessarily a criticism of the video AID application but is more an acknowledgement of the fact that there are limitations as to how effective a system like this can be on PTZ cameras and the existing infrastructure and quality of existing CCTV cameras. Inevitably it must be accepted that video detection is not an exact EasyWay Evaluation of Video Automatic Incident Detection - 16 - June 2011 science and this technology, especially for PTZ cameras, is in its infancy and is continually being developed and improved. Another rather pertinent issue with the system is its inability to deal with rapid environmental changes and inclement weather. This is particularly of importance to those cameras that are located in areas subject to the elements i.e. camera locations at the perimeters of the tunnel structure get affected by ‘sudden’ light changes and cameras physically outside of the tunnel bores are constantly affected by rain and wind. 5.4.3. OPERATOR USABILITY AND PERCEPTION The video AID system client software user interface is easy to use and is simple to navigate around the various facilities provided for general use. As stated above though the video AID system can not be 100% guaranteed to detect all instances of stopped vehicles due to various reasons. This therefore leads to the false assumption that the software is not functioning properly and criticism is then directed at the system. This is not really the case either and the operator and/or operating authority needs to accept his/their part in the overall effective operation of the video AID system as a whole. It must be appreciated that the system can only process images that it is presented with. Therefore, the operators need to continually assess whether the image presented for manipulation is the best quality and is fit for accurate and effective digital signal processing purposes e.g. if the camera is zoomed out too far, it is quite unfair to expect the system to pick up what would be a relatively small ‘blob’ stopping in the background. Similarly, and especially towards the tunnel extremities there is a lot of light glare and lighting reflections which also cause the system to miscalculate which can lead to non-detections of stopped vehicles and increased false alarms. It is therefore of the highest importance that the system operators are made aware of the limitations of the system and for their (the operators) requirement to be pro-active and dynamically alter the view of the cameras in accordance with the actual surroundings and the environmental conditions at all times in order to achieve the optimum results from a PTZ based video AID system. Notwithstanding the above, a possible solution for improvement to the existing system is presented in Section 5.4.6 5.4.4. FLEXIBILITY The AID system is fairly flexible in that the sensitivity settings can be configured and ‘tweaked’ for optimum performance based on the existing infrastructure. Additional cameras can also be added to the system without the requirement for additional hardware but at an added cost for licenses i.e. each camera input requires a separate software license. EasyWay Evaluation of Video Automatic Incident Detection - 17 - June 2011 5.4.5. VALUE FOR MONEY The new NWTMC video AID system that was employed for the A55 tunnels is considered as being very good value for money as it could be employed on the existing CCTV infrastructure with minimal cost for supplementary hardware. The added cost of replacing the PTZ cameras with fixed cameras would have been significant; in addition the total camera count would have to be increased to give the same coverage as can be obtained with camera zoom (PTZ). This would have therefore, made it uneconomical to provide a video AID for the A55 tunnels which would have led to increased risks for the operating authority, and to the road users, as well as not complying with the Road Tunnel Safety Regulations, Annex II of the EU Directive 2004/54/EC, stating that Automatic Incident Detection (AID) must be provided within tunnels that have a greater length than 500m. 5.4.6. POSSIBLE IMPROVEMENTS The video AID vendors are currently in the process of developing system software that can implement their normal AID application designed for fixed cameras on PTZ cameras when the PTZ type cameras are in their ‘home’ or ‘preset’ position. This software allows the user to draw ‘masks’ on the image of the road infrastructure thereby eliminating all other outside influences from any data manipulation; this would obviously be a far more effective method of providing video AID as this method of providing video AID is relatively advanced and the algorithms associated with this method of detection are tried and tested. As part of the vendors’ maintenance contract options, a minimum of one software upgrade per annum is provided and it is proposed to recommend this option to the client as the new software mentioned above will be provided under this maintenance contract. This will ensure that the NWTMC’s video AID system remains ‘state of the art’ while the ongoing cost to the operating authority is minimised. Further improvements available to the overall CCTV system as a whole would be the upgrading of the existing analogue cameras and associated infrastructure to a full digital solution, this would certainly improve the quality of the images presented to the video AID system for manipulation. 5.5. Overall Assessment This section summarises the main findings in terms of their impact on European objectives under the headings below. 5.5.1. SAFETY The safety of the travelling public has been increased due to the incorporation of the video AID system. 5.5.2. EFFICIENCY As stated before the addition of the new video AID has proven to be a great asset to the overall efficient running of the North Wales Traffic Management Centre control room. The detection rate of stopped vehicles and/or incidents within the tunnels area on the A55 has also improved since the introduction of the system. EasyWay Evaluation of Video Automatic Incident Detection - 18 - June 2011 The upgraded system is still in its first year of employment and it does require some subtle configuration changes (user configurable and camera) in order to obtain optimum performance levels. This may cause an increase in the rate of false alarms on the affected cameras but should be attempted and suitably investigated/assessed. However, as previously stated too many false alarms can be detrimental to the effective use of the system due to system operators becoming complacent and subsequently ignoring alarms. The vendors’ upgrade options (via their maintenance contract(s)) should also be carefully considered as it is perceived that this will improve the detection rates significantly and at the same time it should also reduce the amount of false alarms. Regarding the current systems efficiency when utilised under inclement weather conditions it is considered that those cameras that are severely affected under these conditions i.e. those that are outside of the tunnel bores and not protected from rain and wind vibration etc. should be disabled from the system until the environmental conditions improve as they will constantly provide false alarms under these conditions. 5.5.3. ENVIRONMENT From an environmental aspect the project was a complete success as the existing CCTV cameras and associated infrastructure was employed. Due to the fact that a very limited amount of additional hardware was required to successfully implement this project, the additional power requirements and maintenance thereof is minimal. The new video AID system therefore has a very small carbon footprint. 5.6. Additional Aspects The upgraded software, available via the above mentioned maintenance contract will also allow smoke detection as well as provide data analysis facilities on traffic flow. The detection of smoke is vital for the safe operation of road tunnels and the addition of this capability is paramount to the future running and compatibility to any existing and future standards applicable to the three road tunnels on the A55. The traffic monitoring features of the upgraded software should also prove to be very useful for network stakeholders and can be manipulated for the general day to day management and any future planned traffic modelling of the A55 and the associated trunk roads network. EasyWay Evaluation of Video Automatic Incident Detection - 19 - June 2011 6. European Dimension: Transferability of the Results Video AID can be used on any CCTV installation; the results of this report are therefore transferrable to any member state or organisation within the EU. This section provides a breakdown of the costs and the methods employed for the evaluation of the video AID product. Annex 1: Technical Annex 6.1. Breakdown of Project Costs The capital costs for the procurement of both the software and hardware and the installation costs for the video AID system are detailed below; ITS Technologies Licences, software, etc €124,425 £112,500 €45,346 £41,000 €56,959 £51,500 €226,730 £205,000 ITS Infrastructure Hardware and other ancillary items Installation Cost – Technologies & Infrastructure Configuration, training, support and warranty Total As discussed previously, the video AID system vendors offer yearly maintenance packages that include software upgrades in addition to continual fine tuning of the system. Support cost for the first 12 months after installation was included within the above costs. Continual support is recommended to ensure that the system is operating within its desired parameters and to minimise the amount of false alarms and non-detections. The vendors offer four maintenance packages with varying level of support and services ranging from remote diagnostic checks to annual software upgrades and site visits. EasyWay Evaluation of Video Automatic Incident Detection - 20 - June 2011 6.2. Data Collection Methods PERFORMANCE COMPUTATION METHODOLOGY 1. INTRODUCTION 1.1 Purpose of Document The purpose of the document is to present all performance evaluation criteria for an AID system, as well as methodology elements regarding this evaluation. 2. DEFINITION The performance level of AID systems is measured by three indicators that are not independent: 2.1 Averaged Detection Time The detection time measures the reactivity of the system. For stop detection, it is an adjustable parameter for the AID Administrator. Detection time is defined as the time interval between an event and its appearance on the server. 2.2 Detection Rate The detection rate measures the capability of the system to properly detect specified incidents, as described along this document. DETECTION RATE total number of det ected event total number of specified event The detection of an incident does not take the following information into account: The lane of detection. o If the detection is made on an adjacent lane, the detection is correct. The exact position of the marker on the image. o The position of the red arrow may not be exactly on the object to be detected for various geometrical reasons. In a later stage, it is possible to monitor the type of the alarms. Please note that the type of the alarms corresponds to an estimation of the algorithm. For instance: A STOPPED VEHICLE can be seen as DEBRIS (and vice versa) if the size estimation is wrong or difficult to perform (far in the field of view). More rarely, a STOPPED truck can be seen as LOSS OF VISIBILITY (and vice versa) because a truck may obstruct a large portion of the image. Upon project realization, the true detection of event (which corresponds to an alert to the operator) is more important than the type (additional information to the operator that may be verified visually). For example a detection of SLOW VEHICLE seen as a PEDESTRIAN will be counted as a good detection. 2.3 False Alarm Frequency The false alarm rate measures the system reliability. A false alarm occurs when the system sends an alarm whereas no event that should be detected is occurring in the image. It is EasyWay Evaluation of Video Automatic Incident Detection - 21 - June 2011 expressed in number of false alarms per camera and per day. This value measures the annoyance induced to the operator by the system. The false alarms can be classified in two categories: External false alarms can be solved by improving the video chain without modifying the AID system. For example: False alarms due to bad image quality; False alarms due to rain on the camera window; False alarms due to vibration whose amplitude is out of specifications; False alarms due to lighting whose changes are out of specifications. Internal false alarms correspond to the system limits. The vendor developed methodologies to limit those false alarms, knowing that a zero false alarm system does not exist. Possible causes of false alarms are the same oftentimes, and correspond to situation difficult to analyze for a video-based AID system: Structured shadows in outdoor environment (cables in the case of a bridge); Non-recurring lighting changes; Wheel marks on wet road; Presence of objects on the roadway (paper, puddle). Experience showed that less than 20% of total internal false alarms do not belong in one of the stated categories. This means that most of the false alarms occur for one or more of the stated reasons, and thus on specific cameras, typically cameras close to tunnel extremities. As a consequence, the false alarm rate must be given for a full set of cameras, including cameras with very good performances and harder cameras. EasyWay Evaluation of Video Automatic Incident Detection - 22 - June 2011