Resume of: Tommy Antny Sam: 129 Pademba Road, Freetown, Sierra Leone: Tel: 232-25-285287 Email: antnysam@gmail.com Curriculum Vitae Personal information First name(s) / Surname(s) Address(es) Telephone(s) E-mail Nationality Date of birth Gender Work experience Dates Occupation or position held Main activities and responsibilities Tommy Antny Sam 129B Pa Demba Road, Freetown +232-25-285287 antnysam@gmail.com Sierra Leonean Tuesday November 11th 1980 Male +232-25-285287 June 2010 – November 2013 IT Asset Management Coordinator II Monitored IT assets from procurement through disposition in compliance with all regulatory bodies and organizational standards. Modified and performed maintenance, and assisted with the establishment of policies and procedures for maintaining accurate inventory of IT assets, including cost, location, assignment, and configuration. Facilitated design, implementation and administration of processes and systems. Managed the acquisition, divestiture, reorganization, and internal and external audit requests. Worked with other IT functions to identify and document procurement requirements and created requisitions for IT purchases. Got required information to record receipt of all IT assets into remedy asset management module. Coordinated all IT initiatives with various department to ensure corporate efficacy regarding planning, purchasing, installation, and management of hardware and software assets of the company. Name and address of employer U-Haul International – 2727N Central Avenue, Phoenix, Arizona, 85024, USA Type of business or sector Insurance, Moving, Storage and Asset Management Dates Occupation or position held Main activities and responsibilities September 2010 – November 2012 Human Resource Officer II Helped with overseeing department’s functions and managed employees. Assisted compensation and benefit specialists with guidance and directions. Facilitated the development of a strategic compensation plan, and aligned performance management system with compensation structure and monitored negotiations for group heath care benefits. Aid the supervision of family and medical leave compliance and adherence to confidentiality provisions for employee medical file. Designed a need assessment strategy in determining necessary training and the type of training required to improve performance and productivity and examined employee performance records. Facilitate an effective relationship strategy, to preserve employer-employee relationship. Participated in decision making, relating to corporate branding in regards to recruiting and retaining talented employees, and helped with weekly payroll. Name and address of employer Wells Fargo Bank NA (Student Loan Dept), 925 E Ocotillo Rd, Chandler, Arizona, 85249, USA Type of business or sector Banking (Financial Institution) Dates September 2009 – April 2010 Occupation or position held IT and Survey Manager Page 1/4 - Curriculum vitae of Tommy Antny Sam Resume of: Tommy Antny Sam: 129 Pademba Road, Freetown, Sierra Leone: Tel: 232-25-285287 Email: antnysam@gmail.com Main activities and Managed and oversees hardware and software transitions and related installations of IT responsibilities equipment while coordinating support and customer service functions, worked effectively in the configuration of applications, hardware and software. Prepared work schedule for staff, maintained staff rooster, prepared and submitted contracts, handled contract presentations, Trained staff in the use of company Equipments (Survey and IT equipments), while meeting deadlines, ensured client’s satisfaction, Oversees all work done in the field and office, ensured the availability of resources at all times, while ensuring the even distribution of staff and equipments. Handled emergency cases with professionalism, supervised and managed the surveying of the entire London mining mineral deposit at the marampa mines, ensured an error free data transmission, and a timely delivery of survey data to client (London Mining) Name and address of employer Type of business or sector Dates Occupation or position held Main activities and responsibilities Atlantic Consultancy & Engineering Services, 8 Sal Drive off Sir Samuel Lewis Rd, Freetown Engineering and General Consultancy May 2005 – August 2007 IT and logistics/Procurement Officer Developed and maintain a strong working knowledge of all relevant software, hardware, applications, techniques, and related tools. Provided guidance and leadership with respect to the diagnosis and resolution of issues and outages in response to incidents reported by staff members, worked efficiently and effectively to implement related solutions and minimized client downtime. Assisted in the performance of gap analyses and needs-based assessments of network infrastructure and other IT-related areas to develop and implement application projects and determine the feasibility and functionality of proposed solutions. Oversees the processing of purchase request and ensured that they are properly filed, maintained the procurement log and recorded outstanding purchase orders, prepared procurement report documents, contracts, guidelines and correspondence, ensured that suppliers are paid in a timely manner and ensured that supplies are procured on time, do a monthly, quarterly and yearly inventory of all the organization’s IT equipments, and advised budget limits. Name and address of employer Life for Relief and Development, 27 Light-Foot Boston Street, Freetown. Type of business or sector Non Governmental Organisation (NGO) Relief and Development Dates Occupation or position held Main activities and responsibilities Name and address of employer Type of business or sector Education and training Dates Title of qualification awarded Major Name and type of organisation providing education and training April 2002 – February 2005 Technical Support Specialist Provided continuous technical support via telephone and other electronic mediums for a limited product category, Employed a high level of interpersonal and communication skills to move beyond customer's frustrations. Identified the level of technical knowledge of the customer and adjust technical communications to solve customer's problem. Delivered technical assistance relying on instruction and pre-established guidelines. Achieved and maintained to a performance standard, including but not limited to average handle time, call quality, and customer satisfaction. Logged all incoming calls and accurately completed case notes in the call tracking database. Searched and retrieved data from various databases. Participated in training activities to maintain technical occurrence, and to broaden product and application knowledge. Dell Cooperation, 851 Pole Line Road, Twin Falls, Idaho, 83301, USA Information Technology Systems April 2012 – October 2012 Certificate Operations Management University of Pennsylvania – (Institute of Higher Learning) Dates May 2010 – November 2010 Title of qualification awarded Certificate Major Human Resource Management Page 2/4 - Curriculum vitae of Tommy Antny Sam Resume of: Tommy Antny Sam: 129 Pademba Road, Freetown, Sierra Leone: Tel: 232-25-285287 Email: antnysam@gmail.com Name and type of organisation University of Phoenix – Phoenix Arizona, USA providing education and training Dates September 2007 – June 2009 Title of qualification awarded Masters Major Information and Communication Systems Name and type of organisation Huazhong University of Science and Technology, Wuhan, China, providing education and training Dates October 2006 – September 2007 Title of qualification awarded Masters Major Renewable energy and the Environment Njala University, Freetown, Sierra Leone Name and type of organisation providing education and training Dates Title of qualification awarded Principal subjects covered Name and type of organisation providing education and training Date Title of qualification awarded Name and type of organisation providing education and training Date Title of qualification awarded Name and type of organisation providing education and training February 2001 – January 2005 Bachelor Computer Science Suffield University, Twin Fall, Idaho, USA 1995 - 1997 General Certificate of Education (GCE O’Level), High School Education Government Secondary Technical School, Congo Cross, Freetown 1992 - 1995 Forms 1 - 3 Saint Michaels Secondary School for Boys, Moyamba Date 1985 - 1992 Title of qualification awarded Selective Entrance Examination (Primary School Education) Saint Columba Primary School for Boys, Moyamba Name and type of organisation providing education and training Hardware – Digital Senders and Scanner; Personal Computers; Docking Stations; Common Personal skills / competences Access Card; Blackberry; Palm Pilots; Zip Drives; Switches, Hubs, Cabling, and Fiber Optics; Total Station, Ash-tech Differential GPS, etc. Software – Windows 2000, XP, Windows 7 and 8; Exchange Server 2000; Mac OS X; Active Directory (AD); Microsoft Office Suite 2010; VPN Ghost Net Support; Remedy; PKI; Adobe suit pack; Visio; Citrix; Norton; McAfee; Pen map, File Manager, Six Sigma, AutoCAD suit; Asset Management – I have hands on experience in Information Technology procurement and asset management. I also have understanding of basic accounting principles, Knowledgeable with current technologies and their relation to business units, experienced with contract management principles, Am proficient with Excel and Asset Management Tools, Strong analytical and negotiation skills, Strong ability to multi-task while maintaining focus on changing priorities, Knowledgeable of project management activities, RFP development and contract/vendor management desired. Human Resource - Have expertise of a generalist combined with general business and management skills. Well versed in compensation and benefits, training and development, employee relation and recruitment and selection. Have a solid communication and decision making capabilities based on analytical skills and critical thought processes. Page 3/4 - Curriculum vitae of Tommy Antny Sam Resume of: Tommy Antny Sam: 129 Pademba Road, Freetown, Sierra Leone: Tel: 232-25-285287 Email: antnysam@gmail.com Language(s) English Chinese Mende Temne Krio Understanding Listening Reading Excellent Basic Excellent Good Excellent Excellent Basic Basic Basic Excellent References: Mr. Alfred S. Bockarie GIS Expert Mercy Hospital Mercy Hospital Research Laboratory Bo Tel: +232-78-624276 E-mail: asbock2@yahoo.co.uk Kelly Casey Head Manager U-haul International 2727N Central Avenue Phoenix, Arizona 85024, USA. Tel: +1-602-487-0664 Page 4/4 - Curriculum vitae of Tommy Antny Sam Mr. Vidal O. Paul-Coker Deputy Auditor General Audit Service Sierra Leone Lotto Building Tower Hill Freetown Tel: 232-76-610109 Speaking Spoken Spoken interaction production Excellent Excellent Basic None Good Good Good Good Excellent Excellent Writing Excellent None Basic Basic Excellent