The Juicy Meat Company The Juicy Meat Company, based at Kincraig Farm by Kelso, recently became the first food producer to sign up to receive 1-2-1 business support under Scottish Enterprise’s Event Ready Producers project. The Juicy Meat Company offers spit roasted rare breed pork and lamb (from the farm herd) in addition to other locally sourced meats. Proprietors Colin and Moira Dalgliesh wanted to grow their business and recognised that events could form a potentially valuable part of their business strategy. They have therefore been providing a spit roast service at private events in the area over the past two years and have recently entered the public events market, having attended a number of local events and larger scale events out of the immediate area. Key products offered are spit roasted hogs and lambs from Kincraig Farm, Aberdeen Angus beef from nearby Hardiesmill and locally sourced chicken, with the core menu for outdoor events comprising spit roasted meat on either Italian style bread or traditional bread rolls, accompanied by rocket salad and a choice of relishes from local manufacturer Pettigrews of Kelso. Beef burgers made using Hardiesmill Aberdeen Angus are provided as an alternative to the spit roast. Vegetarian alternatives and gluten free breads are also available. Unique selling points in the offer include the element of theatre to the provision, with the spit roast presented as a whole beast, carved in front of customers. The inclusion of gluten free is also an excellent product differentiation. Both features were deemed a roaring success at the recent Foodies Festival in Edinburgh where the roast sold out over the weekend. The maximum number of customers able to be catered for at one ‘cook’ is approximately 650, on the assumption of five hog roasts yielding 600 units, with the remaining customers purchasing burgers or vegetarian items. Estimating the number of roasts and portions to provide for a particular event has been a challenge to the business. Roasts are prepared in a purpose-built oven that can be hooked to the company vehicle. A portable spit roast is also available but is generally used for private hire and ‘DIY’ events. The operation sits under a marquee and a smaller marquee can be added to provide weather shelter and/or additional service space. Experiencing Scotland is funded and delivered by Scottish Enterprise The company is also keen to explore a mobile operation, providing a one-stop-shop for cooking and service. Whilst requiring significant investment, this would increase efficiencies in the operation, allowing wider geographic coverage and more flexibility as a ‘street food’ operator. The events attended to date have utilised a number of charging arrangements, including direct pitch fees and concession payments based on a percentage of turnover. Larger scale and less local events charging high pitch fees do present a financial risk to the business. Event Ready Producer catering consultant Sandra Reid assisted the company in developing a financial model to review costs and income over a variety of scenarios, giving a clearer picture on risk management. Sandra Reid added: “With regard to operational aspects, I would always recommend that companies attending events should seek prior agreement on site positioning arrangements and request a site layout in advance. Where trading information is not available, they should negotiate a concession based agreement relating to sales percentage, to reduce risk. “They will also want to ensure agreement on set-up procedures, times, payment mechanism, insurance, food safety and risk assessment requirements, and develop a basic terms and conditions document which can be passed on to event organisers. “While the core product from The Juicy Meat Company currently offers excellent quality, there are elements of product differentiation that could be developed to enhance this further. “The hog roast product, involving slow enclosed cooking, derives from the US southern tradition of ‘barbe à queue’, i.e. ‘beard’ to tail cooking, using the whole beast with no waste. This adds to the theatre of the event and is a feature that should be maximised in promotional activity and sales. “‘Pulled pork’, as it is known in the US, has traditional accompaniments of ‘slaw’, potato salad, relishes and Italian bread. The Juicy Meat Company is following the tradition in some respects but a Borders ‘twist’ could be added here, using local vegetables for salad accompaniments or pre-prepared items purchased locally. By providing these as an ‘upsell’ item, this gives the opportunity to drive increased average spend. “The addition of a drinks option has been explored to a degree, with partnership working alongside Thistly Cross Cider and Broughton Brewery. Formalisation of these partnerships would allow the company to attend larger events and share pitch fee and associated risk. “Seasonality is used in the core product range to the extent that lamb and other meats are used in season, however game could be an option for autumn and winter events. Kincraig Farm is currently rearing pheasants and there are numerous other game suppliers in the area as well as local estates. “Starters and desserts are occasionally provided alongside core products for private events, however there is an opportunity to test the ‘make a meal of it’ concept at events, working with a local partner. Traditional Borders recipes could be used or alternatively the southern US twist could be brought into the offer, featuring pie slices using local ingredients. Experiencing Scotland is funded and delivered by Scottish Enterprise “Marketing materials should be enhanced to focus on the unique selling points of the offers, for example telling customers about the variety of ‘stories’ around the food, including animal welfare/free range/rare breed animals, Borders provenance and farm traditions, and the specific cooking methods used. The strong emphasis on social networking is excellent, using both Facebook and Twitter feeds, as this type of ‘immediate’ marketing presents a great opportunity to highlight food stories and ‘what’s happening’ at the event”. Moira Dalgliesh, partner at The Juicy Meat Company says: “The consultancy support provided by the Event Ready Producers project will be absolutely invaluable as we seek to develop this aspect of our operation. “The in depth diagnostic of our events catering has helped us to identify both the practical steps we need to take and the areas which will provide the greatest business opportunity, such as focusing on estate-based, agricultural and other local events in the Borders area, plus events with a good audience fit to our product including food and provenance enthusiasts and music lovers”. www.thejuicymeatco.co.uk Businesses can find out more about the one-to-one support by telephoning 0845 607 8787 or emailing enquiries@scotent.co.uk Further Info: http://www.scottish-enterprise.com/your-sector/food-and-drink/foodanddrink-howwe-can-help/event-ready-producers.aspx Experiencing Scotland is funded and delivered by Scottish Enterprise