AFP Chapter Member Survey Template

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AFP Chapter Member Survey Template
(as of December 2008)
Demographic Information
1. Which of the following best describes your current membership status?
 Introductory Member (1st or 2nd year introductory membership)
 Member, Active
 Member, Associate/Non-Fundraising Associate
 Member, Retired
 Member, Not sure of category
2. How long have you been an AFP [INSERT CHAPTER NAME] member?
 1 year or less
 2 – 5 years
 6 – 15 years
 15+ years
3. How long have you been a member of AFP?
 1 year or less
 2 – 5 years
 6 – 15 years
 15+ years
4. How long have you been professionally employed in the fundraising field?
 1 year or less
 2 – 5 years
 6 – 15 years
 15+ years
5. A. Are you CFRE credentialed?
 Yes
 No
B. If no, why not (check all that apply)?
 Not yet eligible
 Not important to my current job or career
 Not familiar with the CFRE credential
 Too costly to seek CFRE
 Too busy/time constraints
 Other (please specify): _______________________________________
6. A. Are you ACFRE credentialed?
 Yes
 No
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B. If no, why not (check all that apply)?
 Not yet eligible
 Not important to my current job or career
 Not familiar with the ACFRE credential
 Too costly to seek ACFRE
 Too busy/time constraints
 Other (please specify): _______________________________________
7. Which most closely describes your position in the fundraising profession?
 Chief Development Officer
 Executive Director/CEO/President
 Director of Development/Philanthropy
 Development Officer
 Manager
 Development services and operations
 Donor relations and stewardship
 Fundraising consultant
 Product or service vendor
 Not presently employed
 Retired
 Other (please specify): _______________________________________
8. What are your areas of responsibility? (Please check all that apply)
 Annual Support
 Grants
 Research
 Special Events
 Administration
 Membership
 Major Gifts
 Planned Gifts
 Corporate/Foundation Giving
 Other (please specify): ______________________________
9. Who pays your membership dues/expenses?
 I pay my membership dues/expenses
 My organization pays my membership dues/expenses
Member Benefits
10. Overall, how satisfied are you with your AFP membership?
(7=Completely satisfied, 1=Completely dissatisfied)
2

Overall satisfaction with AFP membership, including both chapter and
international benefits together
7
6
5
3
2
1

Satisfaction with local chapter programs and services

Satisfaction with programs and services provided by AFP International
Headquarters (AFP IHQ)
11. A. What three benefits do you value most at the international level?
 The AFP Code of Ethical Principles and Standards
 The Donor Bill of Rights
 Access to the online job bank (more career opportunities)
 Access to the AFP Salary Survey
 National Philanthropy Day®
 Advancing Philanthropy Magazine
 Networking with other fundraising professionals
 Improving my professional knowledge through international education
offerings (i.e. International Conference on Fundraising, Hemispheric
Congress, Web/audioconferences, etc.)
 Research and information from the AFP Resource Center
 Discounts on conference and event fees
 Updates on current international issues of importance to the profession
 The opportunity to serve on committees and task forces at the
international level
 Other (please specify): ______________________________________
B. What three benefits do you value most at the chapter level?
 Networking with other fundraising professionals
 Access to the online job bank (more career opportunities)
 National Philanthropy Day®
 Improving my professional knowledge through [NOTE TO CHAPTERS
– insert frequency of programs: monthly/quarterly, bi-monthly, etc.]
chapter education offerings
 Improving my professional knowledge through [INSERT NAME OF
MAJOR CHAPTER CONFERENCE]
 Discounts on conference and event fees
 Updates on current local issues of importance to the profession
 The opportunity to serve on chapter committees and task forces
 Other (please specify): ______________________________________
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12. For each of the AFP [INSERT CHAPTER NAME] services you have used in the 12
months, please how indicate how satisfied you are with the service.
(7=Completely satisfied, 1=Completely dissatisfied)
7
6
5
4
3
2
1
N/A
AFP [CHAPTER NAME]
Website
Annual Education
Program/Professional
Development Conference
National Philanthropy Awards
Celebration
Web/audiconferences
Book Group
Electronic newsletter
Essentials of Fundraising
Government Relations
Member Appreciation Event
Membership Directory
Online CFRE Review
Online First Course in
Fundraising
Online Job Source
Peer Mentoring Program
Scholarships
Social/Networking Events
Professional Advancement Opportunities
13. Please list the 3 education topics in priority order you would most like AFP [INSERT
CHAPTER NAME] to address in the next 12 months.
1. Topic #1:_________________________________________
2. Topic #2:_________________________________________
3. Topic #3:_________________________________________
14. How do you prefer to receive chapter educational information? (all that apply)
 Annual Conference [INSERT ANNUAL CONFERNECE/PROGRAM NAME]
 Web/audioconference
 Monthly/Quarterly (depending on the chapter’s programming schedule)
breakfast/lunch meeting
15. A. What is the single most significant challenge of your job you face on a day to day
basis?
_____________________________________________________________________
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B. And on a scale of 7 to 1, how helpful is AFP [INSERT CHAPTER NAME] in
providing you resources, information or services to help deal with that challenge? (7
= Extremely helpful, 1= Not at all helpful)
16. In the past 24 months, what other organizations’/institutions’ offerings have you
participated in to gain professional development? (all that apply)
 Association of Healthcare Philanthropy
 Association of Consultants to Nonprofits
 American Prospect Research Association
 Blacks in Development
 Partnership for Philanthropic Planning (formerly National Council on Planned
Giving)
 Council for the Advancement and Support of Education
 Latinos in Development
 Women in Development Professions
 Young Nonprofit Professionals Network
 Indiana University of Fundraising
 Other (please specify): _____________________________________________
[NOTE TO CHAPTERS: ADD THE NAMES OF ANY LOCAL
ORGANIZATIONS WITH WHOM YOU MAY SHARE MEMBERS AND
DELETE ANY FROM THE ABOVE LIST THAT ARE NOT ACTIVE IN
YOUR COMMUNITY]
AFP Foundation For Philanthropy
17. The Every Member Campaign is an initiative through the AFP Foundation for
Philanthropy’s Annual Fund. As the name suggests, the Every Member Campaign asks
each member to make a gift to support the Association’s work: scholarships, the
Resource Center, outreach and diversity programs, and public awareness campaigns. In
addition, when our goal is reached, 25% of each gift is returned to the [INSERT
CHAPTER NAME] Chapter, further enhancing our own work, scholarships, and
outreach.
A. Have you ever donated to the Every Member Campaign?
 Yes
 No
B. If no, why not? _______________________________________________________
C. Have you donated to the [CURRENT YEAR] Every Member Campaign?
 Yes
 No
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AFP Code of Ethics
18. Do you use and/or regularly consider the Code of Ethics in your operational duties?
□ Yes
□ No
19. Of the following examples, which ethical issues are you most often faced with as a
fundraising professional in order to practice your profession with integrity, honesty,
truthfulness and adherence to the absolute obligation to safeguard the public trust?
(Please check all that apply)
 Members shall not accept compensation that is based on a percentage of
contributions.
 Members shall not accept nor pay finder's fees and shall take care to discourage
their organizations from making such payments.
 Members shall adhere to the principle that all donor and prospect information is
the property of an organization, and therefore is the property of that organization.
 Other (please describe): _____________________________________________
20. A. Have you attended an ethics program conducted by a chapter?
□ Yes
□ No
B. If yes, was it beneficial?
□ Yes
□ No
21. Do you display the Code of Ethics in your office?
□ Yes
□ No
22. Do you display the Donor Bill of Rights in your office?
□ Yes
□ No
23. Do you share the Code of Ethics with your donors and volunteers?
□ Yes
□ No
24. Do you share the Donor Bill of Rights with your donors and volunteers?
□ Yes
□ No
25. What are other ways you use the AFP Code of Ethics?
_____________________________________________________________________
_____________________________________________________________________
Local Chapter Activities
Using a scale of 1-7 (7=Strongly agree, 1=Strongly disagree), please evaluated the following
statements.
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When I attend chapter activities…
26. The educational opportunities are valuable to my professional development.
7
6
5
3
2
1
27. The social activities are worth my time to attend.
28. I think the cost to attend chapter activities is the right price for the value I receive.
29. I enjoy myself.
30. I feel welcomed.
31. I attend for networking.
32. I attend for educational opportunities.
33. I attend to find a job.
34. I attend half or more of the activities offered.
35. I consider chapter activities the main reason I am a member.
36. I do not have time to attend activities.
When I think about my chapter…
37. I believe the chapter leadership is doing a good job.
38. I feel I would be welcomed if I volunteered to serve on a committee.
39. I feel comfortable asking to serve on a committee
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40. I feel like there is at least one person I can call for advice.
41. I think members are encouraged to become active in the chapter.
42. The chapter leadership is interactive with the members of the chapter.
43. The chapter is keeping me informed about AFP member benefits.
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