The Edgebrook Club
The Edgebrook Club
Core Values Policy
The Edgebrook Club Core Values Policy 2009
The Edgebrook Club Board of Directors
5/31/2009
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The Edgebrook Club Core Values Policy 2009
Core Values ............................................................................................................ 4
Mission Statement .............................................................................................. 4
Purpose of this policy.......................................................................................... 4
Code of Conduct ................................................................................................. 5
Organizational Responsibilities ........................................................................... 6
Participant Responsibilities ................................................................................. 6
Policy Statements .................................................................................................. 7
Anti-Discrimination and Harassment Policy ........................................................ 7
Complaints Procedure ........................................................................................ 7
Vexatious Complaints & Victimization ................................................................ 8
Mediation ........................................................................................................... 8
What is a Breach of this policy? .......................................................................... 8
Dispute Resolution Process ................................................................................. 9
Disciplinary Measures ......................................................................................... 9
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The Edgebrook Club Core Values Policy 2009
Core Values
Mission Statement
Serving the greater Seattle community by providing a friendly, fun, and inclusive
environment to learn and play tennis and swim whether you are a seasoned
professional or an absolute beginner.
Vision Statement
The Edgebrook Club (“Edgebrook”) is committed to maintaining a vibrant and
accessible tennis and swim center that expresses the cosmopolitan and diverse
populations that make up the community of the greater Seattle area. We are
committed to providing affordable tennis whilst maintaining the highest
standards of coaching, products, and service. Edgebrook strives to be a first-class
tennis and aquatic center providing players of all ages and ability with a range of
opportunities to learn and participate both competitively and socially.
Purpose of this policy
This policy aims to ensure our core values, good reputation, and positive
behaviors and attitudes are maintained. It assists us in ensuring that every person
involved in our sport is treated with respect and dignity, and is safe and protected
from abuse. This policy ensures that everyone involved at Edgebrook is aware of
his or her rights and responsibilities.
Within this policy are procedures that support our commitment to eliminating
discrimination, harassment, and other forms of inappropriate behavior. As part of
this commitment, Edgebrook will take disciplinary action against any person or
organization bound by this policy if they breach it.
Who this Policy Applies To (“Participant”)
This policy applies to the following:
 Volunteers;
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The Edgebrook Club Core Values Policy 2009

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Coaches and Assistant Coaches;
Referees, umpires, and other officials;
Members and non-Members;
Parents, guardians, spectators, and sponsors to the full extent that is
possible;
 Affiliated clubs and associated organizations; and
 Any other person or organization that is a member of or affiliated to
Edgebrook
Code of Conduct
Edgebrook will strive to provide a positive sporting environment for the benefit of
Participants. Edgebrook will aim to provide for the health, welfare and well-being
of its Participants at all times. At Edgebrook, abusive language or aggressive
behavior will not be tolerated.
All Participants have a responsibility at all times when playing at or representing
Edgebrook to behave in an appropriate manner, consistent with the code of
conduct below.
All Participants must:
 Respect the rights, dignity, and worth of every Participant regardless of
their gender, age, race, ability, cultural background or religion;
 Be fair, considerate, and honest in all dealings with Participants;
 Never condone rule violations or rough play;
 Display consistently high standards of positive behavior and appearance
and not use abusive language;
 Consider the safety and well-being of Participants at all times;
 Make sure all activities are modified to suit the age, ability and maturity of
those taking part;
 Promote fair play and participation;
 Always respect official’s decision and support them to carry out their role;
 Follow all guidelines of the United States Tennis Association (USTA) and
sectional guidelines of the USTA Pacific Northwest;
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 Follow all guidelines specified in the USA Swimming Rules and Regulations;
and
 Obey all Federal, State and Local government authorities.
Organizational Responsibilities
Edgebrook and affiliated organizations bound by this policy have a responsibility
to:
 Adopt, implement, and comply with this policy;
 Publish, distribute and otherwise promote this policy and the consequences
for breaching it;
 Promote appropriate standards of conduct at all times;
 Promptly deal with any breaches of or complaints made under this policy in
an impartial, sensitive, fair, timely, and confidential manner;
 Apply this policy consistently without fear or favor;
 Recognize and enforce any penalty imposed under this policy;
 Ensure that a copy of this policy is available or accessible to the persons to
whom this policy applies; and
 Monitor and review this policy at least annually.
Participant Responsibilities
Participants bound by this policy are responsible for:
 Making themselves aware of the policy and complying with the standards
of conduct outlined in this policy;
 Complying with all other requirements of this policy;
 Co-operating in providing a discrimination and harassment free
environment; and
 Understanding the possible consequences of breaching this policy.
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The Edgebrook Club Core Values Policy 2009
Policy Statements
Anti-Discrimination and Harassment Policy
Edgebrook aims to provide an environment where all those involved in its
activities are treated with dignity and respect, and without harassment or
discrimination.
Edgebrook recognizes that all those involved in its activities cannot enjoy
themselves, perform to their best, or be effective or fully productive if they are
being treated unfairly, discriminated against or harassed because of their age,
disability, family responsibilities, gender identity, sexual orientation, irrelevant
medical or criminal record, marital status, political belief, pregnancy or
breastfeeding, race, religion, sex, social origin, and/or trade union
membership/activity.
Edgebrook prohibits all forms of harassment and discrimination based on
personal characteristics.
Discrimination and harassment are extremely distressing, offensive, humiliating
and/or threatening and create an uncomfortable and unpleasant environment. In
most circumstances discrimination and harassment are against the law. If any
Participant feels they are being harassed or discriminated against by another
person or organization bound by this policy, please refer to our Dispute
Resolution Process. This will explain what to do about the behavior and how
Edgebrook will deal with the problem.
Complaints Procedure
All complaints will be dealt with promptly, seriously, sensitively, and
confidentially. Any person may report a complaint about a person/s or
organization bound by this policy if they reasonably believe that a person/s or a
sporting organization has breached this policy. A complaint should be reported to
Edgebrook management or the Edgebrook Board. A complaint may be reported as
an informal or formal complaint. The complainant decides whether the complaint
will be dealt with informally or formally unless the Board considers that the
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complaint falls outside the parameters of this policy and would be better dealt
with another way.
Vexatious Complaints & Victimization
Edgebrook aims to ensure our complaints procedure has integrity and is free of
unfair repercussions or victimization. If at any point in the complaint process the
Board considers that a complainant has knowingly made an untrue complaint or
the complaint is vexatious or malicious, the matter may be referred to the
relevant authorities for appropriate action and sanctions against the complainant
which may be imposed by Edgebrook. Edgebrook will also take all necessary steps
to make sure that people involved in a complaint are not victimized by anyone for
coming forward with a complaint or for assistance with the issue. Disciplinary
measures will be imposed on anyone who victimizes another person for making a
complaint. See the Dispute Resolution Process and Disciplinary Measures sections
for additional information.
Mediation
Edgebrook will attempt to sort out complaints wherever possible. In many cases,
complaints can be sorted out by agreement between the people involved with no
need for disciplinary action. The people involved in a formal complaint - the
complainant and the person complained about (respondent) - may also seek the
assistance of a neutral third person or a mediator. Mediation may occur either
before or after an investigation of a complaint. If a complainant wishes to try and
resolve the complaint with the assistance of a mediator, the Board will, in
consultation with the complainant, arrange for a mediator to mediate the
complaint.
What is a Breach of this policy?
It is a breach of this policy for any Participant or organization to which this policy
applies, to have been found to have:
 Done anything contrary to this policy;
 Breached the Code of Conduct;
 Brought tennis/swimming and Edgebrook into disrepute;
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
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Failed to follow Edgebrook policies and procedures;
Discriminated against or harassed any person;
Victimized another person for reporting a complaint;
Disclosed to any unauthorized person or organization any Edgebrook
information that is of a private, confidential or privileged nature;
 Made a complaint they knew to be untrue, vexatious, malicious or
improper;
 Failed to comply with a penalty imposed after a finding that the individual
or organization has breached this policy; and
 Failed to comply with a decision given to the individual or organization
during the discipline process.
Dispute Resolution Process
In the event that any member, visitor or visiting team feels that he, she or it has
suffered discrimination or harassment in any way or that the club policies, rules or
code of conduct have been broken they should follow the procedures below.
The Complainant should report the matter in writing to the Edgebrook Director,
Edgebrook Tennis Director, or another member of the Edgebrook board. The
report should include:
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details of what occurred;
details of when and where the occurrence took place;
any witness details and copies of any witness statements;
names of any others who have been treated in a similar way (provided that
those people consent to their names being disclosed);
 details of any former complaints made about the incident, including the
date and to whom such complaint was made; and
 an indication as to the desired outcome.
Disciplinary Measures
Disciplinary action may be imposed by the Board. If the person accused of
harassment or discriminatory behavior is a non-employee of Edgebrook,
Edgebrook’s Board:
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 will request that both parties to the complaint submit written evidence
regarding the incident(s);
 may decide (at its sole discretion) to uphold or dismiss the complaint
without holding a hearing;
 may (at its sole discretion) hold a hearing (whether or not such a hearing is
requested by either party) at which both parties will be entitled to attend
and present their case;
 will have the power to impose any one or more of the following sanctions
on any person found to be in breach of any Club policy, (including the
Equality Policy). The sanctions may include but are not limited to:
o warn as to future conduct;
o suspend membership for a specified length of time;
o terminate appointments;
o terminate elected positions;
o terminate membership;
o exclude a non-member from the Club, either temporarily or
permanently; and
o turn down a non-member’s current and/or future membership
applications.
 will provide both parties with written reasons for its decision to uphold or
dismiss the complaint within one (1) calendar month of such decision being
made.
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