Core Skills Communication Study Section 4: Travel and Tourism [INTERMEDIATE 1] Introduction Lesson 4A: Your town Lesson 4B: Scotland Lesson 4C: Travelling abroad SAQ answers 1 2 10 18 26 INTRODUCTION INTRODUCTION Welcome to this study section. You are studying Communication at Intermediate 1 level. This package contains three separate lessons. Each of these lessons is a complete ‘chunk’ of material that is similar to a traditional class lesson. The difference is that you can work at your own pace through the lesson. Each lesson will take you approximately an hour to complete. The theme of this study section is travel and tourism. The three lessons are: Your town Scotland Travelling abroad. This study section contains activities, self-assessed questions and a tutor assessment. An activity asks you to do something such as read an article or write a letter. Most activities have feedback on the next page. The word feedback just means comments. You should try the activity before reading the feedback. Self-Assessed Question (SAQ) When you see this symbol, you should answer the questions, and then check your answers with those given at the end of the study section. Tutor Assessment (TA) These are activities or questions that you answer then submit to your teacher or tutor for marking. COMMUNICATION: STUDY SECTION 4 (INT 1) 1 © Learning and Teaching Scotland 2004 LESSON 4A: YOUR TOWN LESSON 4A Welcome to lesson 4A. This lesson is all about your town. As we work through this lesson, you'll develop these communication skills: reading skills – identifying the purpose of a communication writing skills – spelling and dealing with words that sound the same. Reading skills: understanding the purpose Soon you will be reading an excerpt (or short passage) from a tourist brochure. You are going to be asked to explain what the purpose of the written communication is. Activity 1 What does the word ‘purpose’ mean? Look it up in a dictionary and write down a definition here. The word ‘purpose’ means: 2 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4A: YOUR TOWN Activity 1 - Feedback ‘Purpose’ refers to the reason that someone has for doing someth ing. It means the goal or objective that someone has. When you're asked to identify the writer's purpose, you're bein g asked to say why the writer wrote the text. Writer’s purpose Text People wanting to visit the museum should park in the Nether Street car park. The purpose of this text is to explain where to park when visiting the museum. The cost of entry to the museum is £2. This is far too expensive. The purpose of this text is to give an opinion about the cost of entry to the museum. When you go into the museum, you will see many fine exhibits, such as local pottery and fine art. The purpose of this text is to publicise the museum’s exhibits. The museum is one of only three in Scotland to include large displays of fossils and models of dinosaurs. The purpose of this text is to give information about the museum's displays. If you are unsure what to do with your time, I urge you to visit the museum's coffee shop. The purpose of this text is to persuade people that the coffee shop is worth a visit. As you can see, the purpose of a written text is usually something like: to to to to to explain voice an opinion publicise give information persuade. COMMUNICATION: STUDY SECTION 4 (INT 1) 3 © Learning and Teaching Scotland 2004 LESSON 4A: YOUR TOWN Local newspapers Local newspapers are usually printed once a week, and they're sold in small areas only. They often contain the name of a town or city in their titles. For example: The The The The The Falkirk Herald Glenrothes Gazette Troon and Prestwick Times Alloa Advertiser Fife Free Press Activity 2 What is the name of your local newspaper? Check with your teacher/tutor if you’re not sure. SAQ 1 Here are some short articles from a variety of local newspapers. Read each one and answer the questions on the page overleaf. Article 1 Paisley Pensioners Battle Council over Dog Ban Paisley pensioners George and Rose Naylor are fighting a ruling from the council over plans to make their flats a dog-free area. George (86) and Rose (84) have lived in their Baird Park flat for 39 years and have always kept dogs. 'The council is cracking down on people with large dogs which are too big for flats. Our dog is a wee Yorkie, and we'd rather move than give him up.' Rose, grandmother of 12 and former winner of the Paisley Citizen of the Year award, says that they will let the council take them to court rather than give in. 'We love our dog, and he's good company for us. He does nobody any harm and he keeps us fit because we've got to walk him.' A council spokesman said: 'We have rules and regulations and we can't make exceptions.' 4 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4A: YOUR TOWN SAQ 1 (continued) Article 2 Hamilton Car Parking 'Too Expensive' say shoppers The upgraded town centre of Hamilton continues to attract shoppers from all over Lanarkshire and beyond. But many shoppers feel that the cost of parking cars is too expensive, according to a survey carried out by Hamilton Area Retailers' Trust (HART). The survey found that 80 percent of people surveyed thought that car park charges were too high. Shopkeepers in the town agreed. Mr Gerry Blair, manager of the Trendzwear shop, said: 'The town centre is growing and the outlook is bright. Don't let high car-park charges frighten shoppers off.' Norman Knight, speaking for the council, confirmed that a review was underway. 'We are keen to promote Hamilton and will review the charges before the end of September this year.' Article 3 Wheel brings more visitors Falkirk Wheel is a huge success, and the number of visitors has exceeded expectations. New figures published last week show that between Easter and the first week of the school summer holidays, more visitors came to see the Wheel than for the same period last year. The Wheel links the Forth and Clyde Canal to the Union Canal. Barges sail into a huge compartment on the wheel, which then slowly rotates to the lower level. The boats then sail out. The Visitor Centre has reported the number of canal cruises booked has risen by over 30 percent. To book your cruise, call Falkirk 112344, or pop into the Visitor Centre. The Wheel pictured during some routine maintenance work last week COMMUNICATION: STUDY SECTION 4 (INT 1) 5 © Learning and Teaching Scotland 2004 LESSON 4A: YOUR TOWN SAQ 1 (continued) Answer these multiple-choice questions. Once you’ve answered each question, copy the UNDERLINED word from the correct answer into the grid on page 8. If you’ve got all the answers correct, you will see a word spelled out in the shaded column. 1. The purpose of Article 1 was what? A To inform us about plight of Rose and George Naylor, who have been told by the council to get rid of their dog B To explain that dogs are useful to nobody 2. Where do Rose and George live? A Paisley B Falkirk 3. In Article 2, what is the name of the shop that Mr Blair runs? A Trendytogs B Trendzwear 4. What is the purpose of Article 2? A To publicise the campaign to reduce car parking charges B To encourage visitors to shop in Motherwell 5. What is the second purpose of Article 2? A To explain that eighty percent of people agree parking charges are too high B To explain that Hamilton’s shopkeepers are doing well 6 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4A: YOUR TOWN SAQ 1 (continued) 6. What is being reviewed by the end of September? A Car parking charges B The number of car parking spaces 7. What is the purpose of Article 3? A To inform people about how successful the Wheel is B To give an opinion about why the Wheel has failed to attract visitors 8. What is the second purpose of Article 3? A To encourage people to book a cruise on the canal B To publicise cruises on the local river 9. When did the number of visitors rise? A From Easter to the start of the school summer holidays B From Easter to the end of the school summer holidays 10. What has risen by 30 percent? A The number of people going into the Visitor Centre B The number of canal cruises booked COMMUNICATION: STUDY SECTION 4 (INT 1) 7 © Learning and Teaching Scotland 2004 LESSON 4A: YOUR TOWN SAQ 1 (continued) 1 2 3 4 5 6 7 8 9 10 The highlighted word is _____________________________________? Check your answer with that given on page 26. Score ___ out of 10 Date completed / Teacher/tutor comments / Signed by student 8 Teacher/tutor initials COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4A: YOUR TOWN Summary of this lesson Here is a list of what you’ve learned in this lesson. You learned about the writer’s purpose. You learned about local newspapers. This knife has more than one purpose. Written communications can have more than one purpose as well. End of lesson 4A COMMUNICATION: STUDY SECTION 4 (INT 1) 9 © Learning and Teaching Scotland 2004 LESSON 4B: SCOTLAND LESSON 4B In this lesson, we're going to carry on discussing travel and tourism, this time looking at Scotland. As you work through this lesson, we're going to look at the following communication skills: writing with a clear purpose using a suitable tone and pace when speaking. Writing skills: meeting your purpose In the last lesson we looked at identifying the writer's purpose. In this lesson we'll look at ways of expressing your purpose when you write. Remember that the word 'purpose' refers to the reason that someone has for doing something. Whenever you write something, you have a particular purpose in mind. Meeting your purpose is the same as fulfilling a goal. It means that you have succeeded in what you set out to do. 10 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4B: SCOTLAND SAQ 2 Here are some situations where you might need to write. What purpose would you have in each case? 1. Writing a job application. 2. Writing a letter of complaint. 3. Writing a memo to a colleague. 4. Writing an essay about animal cruelty. 5. Writing a letter to a newspaper. After you’ve written your answers, check them with those on page 2 7. Score ___ out of 5 Date completed Signed by student Teacher/tutor comments / / Teacher/tutor initials COMMUNICATION: STUDY SECTION 4 (INT 1) 11 © Learning and Teaching Scotland 2004 LESSON 4B: SCOTLAND Writing skills: words to express purpose Sometimes writers use words that state what their purpose is. For example: I want to tell ye all how bonny Scotland is! Hoots mon, it’s fair braw! Other times, writers use words in different ways to express their purpose. This website page has the same purpose as our kilted bagpiper. It’s telling us how attractive Scotland is, and that it’s a nice place to visit. 12 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4B: SCOTLAND SAQ 3 Re-read the webpage on the previous page, and answer these questions. 1. What is the purpose of this webpage? A. To tell people that Scotland’s tourist trade is poor B. To persuade people that Scotland has good weather C. To persuade people that Scotland is a good holiday destination 2. How does the phrase ‘The holiday destination that’s got it all’ help you to identify the purpose? A. It tells people that Scotland has got all of the problems under the sun B. It tells us that Scotland has lots to offer people who come here on holiday C. It tells people that Scotland’s weather is varied – from snow to rain to sun 3. How do the pictures help you to identify the purpose? A. They show attractive scenes from Scotland to tempt would-be visitors B. They show pretty views of Scotland to show that the weather is good C. The pictures have no visitors in them and this proves the tourist trade is poor 4. How does the phrase ‘History and heritage are everywhere’ support the writer’s purpose? A. The phrase explains that there’s a lot here despite the bad weather B. It explains that most of the tourist trade has closed and it’s now just all history C. It explains that it’s worth coming to Scotland to see some of its history and heritage. Now check your answers with those on page 27. Score ___ out of 4 Date completed Signed by student Teacher/tutor comments / / Teacher/tutor initials COMMUNICATION: STUDY SECTION 4 (INT 1) 13 © Learning and Teaching Scotland 2004 LESSON 4B: SCOTLAND Talking skills: tone and pace Tone When we talk about tone, we’re discussing the way that words are used to create a feeling or atmosphere in whatever is being said. There are lots of different ways to express tone. Here are some examples. Scotland has every type of weather you can hope for – drizzle, rain, heavy rain, . and snow. Scotland is really great. It’s the best place in the world. It’s a brilliant place. This tone is quite lighthearted. The speaker is making a joke about Scotland’s weather. This tone is informal. The speaker describes Scotland as ‘really great’. The last sentence ‘It’s a brilliant place’ is also informal. I stood at the top of the mountain, and breathed in the clean air. I felt humble and alone. I also felt peaceful and grateful. I I looked at the mountain, and looked down at my belly. The mountain was bigger, but only just. I decided I wasn’t fit enough to do any climbing! 14 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 This tone is thoughtful and serious. The speaker is describing her feelings, and her words are very sincere. This tone is quite comical. The speaker is making fun of himself. LESSON 4B: SCOTLAND Pace When we talk about the pace of a talk, we refer to the speed at which you talk. There are times when you might talk quickly. Here are some examples: dialling the emergency services commentating on a football match expressing surprise, or delight, or happiness during a chat with mates about something exciting. There are times when you might want to talk slowly. Here are some examples. When describing your feelings about something serious. When you’re talking to someone who has difficulty understanding you (such as a deaf person, or someone from another country) . When you want to stress a point. Over a romantic meal. Using the correct tone and pace Here are some general rules that you should consider when you’re preparing a talk. Decide what tone to use. This will depend on the purpose of your talk. Your tone might vary during your talk. Decide where to change it, if needed. Your pace should be suitable for the purpose. For example, if you’re talking about how happy you felt about something, you might want to talk slightly faster than if you’re talking about a sad occasion. Your pace might change during the talk. Decide where to change it, if needed. Preparing a script for a radio advert You’re going to be asked to write a radio advert soon. The words used for the advert are called the script. The script should last for a particular length of time. This is because radio adverts (and TV adverts, too) cost more, the longer they are. A typical advert length is 15 or 30 seconds. COMMUNICATION: STUDY SECTION 4 (INT 1) 15 © Learning and Teaching Scotland 2004 LESSON 4B: SCOTLAND TA 1 Prepare a short radio advert to promote the Scottish tourist trade. Your purpose is to convince people to come to Scotland for a holiday. Your pace should be fast enough so that people don’t get bored, and not so fast that people find the script hard to follow. Your advert should last about 30 seconds. This means that you will have time to say about 100 words. Here’s an example. Bored by Benidorm? Think Tenerife is tedious? Or maybe you just don’t want to travel a long way for a holiday. If this is the case, then you need to call Scotland Breakaway on 0100 100 200 now. Scotland has something for everyone - breathtaking scenery, exciting shopping, spectacular culture and very friendly people. From history to horse racing, we’ve got it all. And with some of the finest food harvested locally, you can be sure that you’ll eat well. For a free brochure, and details of our early booking special offer, call 0100 100 200 now. After you’ve written your script, give it to your teacher/tutor for comments. You might be asked to read your script out – ask your teacher/tutor about this. 16 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4B: SCOTLAND Summary of this lesson Here is a list of what you’ve learned in this lesson. You learned how to work out the writer’s purpose You learned how important the correct tone and pace are when you’re talking You learned how to create a radio advert End of lesson 4B COMMUNICATION: STUDY SECTION 4 (INT 1) 17 © Learning and Teaching Scotland 2004 LESSON 4C: TRAVELLING ABROAD LESSON 4C This lesson is all about travelling abroad. As you work through this lesson, we're going to look at the following communication skills: reading skills: instructions writing skills: full stops and commas writing skills: describing. Reading skills: how to read instructions If instructions are well written, then they are easy to read. However, sometimes instructions are written so badly that it’s really difficult to know what you’re expected to do. Here is an example of some badly written instructions: Leave the aeroplane when instructed to do so and go into the main concourse turn right then left and go along the corridor to the right is a doorway that you can see through the tunnel is on your left and the bus stops are there What does that mean? Activity 3 Add four full stops to the paragraph above so that it makes sense. This is not an easy activity! Give yourself five minutes to do this – if you’ve not completed it after this time, read the feedback overleaf. 18 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4C: TRAVELLING ABROAD Activity 3 - Feedback Full stop Full stop Leave the aeroplane when instructed to do so and go into the main concourse. Turn right then left and go along the corridor. To the right is a doorway that you can see through. The tunnel is on your left and the bus stops are there. Full stop Full stop Now that the words have been punctuated, can you see that they make much more sense? Really, this paragraph contains four sentences. Each one makes sense in its own right: 1. 2. 3. 4. Leave the aeroplane when instructed to do so and go into the main concourse. Turn right then left and go along the corridor. To the right is a doorway that you can see through. The tunnel is on your left and the bus stops are there. COMMUNICATION: STUDY SECTION 4 (INT 1) 19 © Learning and Teaching Scotland 2004 LESSON 4C: TRAVELLING ABROAD SAQ 4 Read the two sentences below. They contain the same words, but different punctuation. This means that the sentences have slightly different meanings. Answer the questions that follow. 1. France is always a popular destination. As it uses the Euro the currency is easy to understand. 2. France is always a popular destination as it uses the Euro. The currency is easy to understand. According to version 1, why is France a popular destination? A. We can’t tell B. Because it’s cheap C. Because it uses the Euro According to version 1, why is the currency easy to understand? A. Because it’s the Euro B. We can’t tell C. Because it’s like real money According to version 2, why is France a popular destination? A. We can’t tell B. Because it’s cheap C. Because it uses the Euro According to version 2, why is the currency easy to understand? A. Because it’s the Euro B. We can’t tell C. Because it’s like real money Which version do you think makes more sense? A. Version 1 B. Version 2 Punctuation helps you to make your meaning clear. It helps your reader to understand what you mean as well. Compare your answers with those given on page 28. Score ___ out of 4 Date completed Teacher/tutor comments / / Signed by student 20 Teacher/tutor initials COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4C: TRAVELLING ABROAD More about instructions Now you’re going to get a chance to read some more instructions. Instructions are usually written in a formal, objective tone. They should be written so that they’re easy to understand. They should also be written so that the reader is in no doubt about what is meant. SAQ 5 Read the instructions printed below. These instructions appear in many places on a ferry. After you’ve read them, answer the questions overleaf. Procedure in case of emergency INSTRUCTIONS In case of emergency, a signal will be given. This will be a series of 7 short blasts on the ship’s whistle, followed by a 15-second pause. This will repeat indefinitely. On hearing the signal all passengers must put on a lifejacket. These are stored in every cabin, and in every public area of the ship. Do not stop to collect belongings (except for prescribed medication), but do check that all of your party are accounted for. Do not use lifts. People with a disability must be taken to nearest safe stairwell, where staff will issue further instructions and give necessary help. Make your way to the muster points nearest your area of the ship. Muster points are shown on all emergency signs. Do not run. Do not panic. In the event of a power failure or reduced visibility caused by smoke, for example, follow the illuminated exit signs to the nearest muster point. You may need to crawl on the floor if smoke is present. There are illuminated strips at the bottom of all walls, and these have arrows on them indicating the direction to the nearest exit and muster point. At the muster points, staff will issue further instructions. You must follow all instructions given to you. Staff will have first-aid equipment to hand. Do not attempt to launch any lifeboats. Do not attempt to leave the ship. Do not jump overboard. COMMUNICATION: STUDY SECTION 4 (INT 1) 21 © Learning and Teaching Scotland 2004 LESSON 4C: TRAVELLING ABROAD SAQ 5 (continued) 1. What is the purpose of these instructions? 1 mark 2. What signal is given to indicate an emergency? 1 mark 3. What is a ‘muster point’? (Clue: the word ‘muster’ means ‘to gather together’.) 1 mark 4. List five of the things you must do in an emergency. 5 marks 5. List five things you must not do in an emergency. 5 marks 6. What should you do if there is smoke? 1 mark 7. What happens at the muster point? 1 mark After you’ve finished, check your answers with those on page 29. Score ___ out of 15 Date completed / Teacher/tutor comments / Signed by student 22 Teacher/tutor initials COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4C: TRAVELLING ABROAD Writing skills: describing Sometimes you need to describe something when you write. This means you need to be able give an explanation of something, using words. You do this every day already. Have you ever done any of these things? Told someone about the party you were at last night. Discussed the girl/boy you met last week. Talked about the football match you saw at the weekend. Moaned about why you hate going to maths (or any other subject )! Explained how good your new video game is. Told people about a recent illness. Talked to someone about a film you saw recently. I’m sure you have, and I am also sure that when you did, you described the thing you were talking about. You might also have described the way you felt about it. Here are some snippets of conversation. Can you see how the speaker is using words to describe something? I love her so much. She’s gorgeous and kind and caring and she’s so good at washing the car. I’m going to ask her to marry me. I tried my new golf clubs out at the weekend. They’re cheap ones and I’ve got to say that my old set was much better. These ones feel flimsy and fragile. I hate them already. I hate my feet. They’re too big, covered in warts and my toes are all twisted. They’re green and they glow in the dark at night. The instructions were useless. There were no words just pictures, and they looked like they’d been drawn by a primary 6 school-kid. I struggled for hours and finally got it after my dad came over to help me with it. COMMUNICATION: STUDY SECTION 4 (INT 1) 23 © Learning and Teaching Scotland 2004 LESSON 4C: TRAVELLING ABROAD TA 2 You’re going to be asked to write a short essay (100–150 words). Choose one of these options. Option 1 Write about your favourite holiday destination. Describe it to your readers and say why it’s your favourite holiday place. Option 2 Write about a foreign country that you would like to visit but have not yet visited. Describe what appeals to you about this place, and say why you want to go there. Once you’ve finished the essay, give it to your teacher/tutor for marking. 24 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 LESSON 4C: TRAVELLING ABROAD Summary of this lesson Here is a list of what you’ve learned in this lesson. You learned how to read instructions. You learned how important full stops are. You learned how to describe things in writing. End of lesson 4C COMMUNICATION: STUDY SECTION 4 (INT 1) 25 © Learning and Teaching Scotland 2004 SAQ ANSWERS SAQ ANSWERS SAQ 1 Answers 1 Y L A R O R N A I S L E Y T R E N D Z W E U B L I C I S E P E R C E A R G E S P E O P L P E O P L E E S 3 P A P 2 4 N 5 6 C H 7 8 9 E A 10 S T E R C R U I S The word in the highlighted column is NEWSPAPERS – a subject you've been studying a lot recently! 26 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 E T SAQ ANSWERS SAQ 2 Answers Give yourself one mark for each answer that you gave that is similar to these. It doesn't have to be exactly the same answer to gain the mark. 1. To get the job. To convince an employer that you are the right person. To earn more money by changing jobs. 2. To express your point of view. To state how annoyed you feel. To explain about a problem you'd had. To ask for an apology. To ask for a refund. 3. To ask him or her to do something. To tell him or her about something that has happened. To tell him or her about a telephone message. 4. To express your views about animal cruelty. To inform others about what some animals have to put up with. To pass an assessment. 5. To voice your opinion about something. To express your feelings about something. To complain about something that's happening in your community. SAQ 3 Answers 1. 2. 3. 4. C B A C COMMUNICATION: STUDY SECTION 4 (INT 1) 27 © Learning and Teaching Scotland 2004 SAQ ANSWERS SAQ 4 Answers 1. A. We can’t tell. The full stop ends the sentence about France. The phrase 'as it uses the Euro' is attached to the second sentence, which is about the currency. 2. A. Because it is the Euro. The phrase 'as it uses the Euro' is attached to the second sentence and it gives more information to that bit of it. France is always a popular destination. As it uses the Euro the currency is easy to understand. Because the full stop goes here, the phrase 'as it uses the Euro' gives us more information about the currency. It tells us less about France. 3. C. Because it uses the Euro. The phrase 'as it uses the Euro' is attached to the first sentence and gives us more information about France. 4. B. We can't tell. The second sentence is very short and the phrase 'as it uses the Euro' is attached to the sentence about France. France is always a popular destination as it uses the Euro. Th e currency is easy to understand. Because the full stop goes here, the phrase 'as it uses the Euro' gives us more information about why France is popular. It doesn't tell us anything about why the currency is easy to understand. 5. I think that version 2 makes more sense. I don’t think France is popular because it uses the Euro, but I do think that the currency is easy to understand because it’s the Euro. 28 COMMUNICATION: STUDY SECTION 4 (INT 1) © Learning and Teaching Scotland 2004 SAQ ANSWERS SAQ 5 Answers 1. To inform or tell or instruct passengers what to do in the event of an emergency. 2. A series of 7 short blasts on the ship’s whistle, followed by a 15 second pause, repeated indefinitely. 3. A muster point is the place where people must gather together in the event of an evacuation or an emergency. 4. [You should give yourself one mark for each one of the following, up to a maximum of 5 marks.] 5. Put on a lifejacket. Collect prescribed medicine. Check that everyone is accounted for . Take people with a disability to the stair well. Go to the muster point. Follow illuminated signs if required. Crawl along the floor if needed. Follow all instructions given by staff. [You should give yourself one mark for each one of the following, up to a maximum of 5 marks.] Do Do Do Do Do Do Do not not not not not not not collect belongings. use lifts. run. panic. attempt to launch lifeboats. jump overboard. attempt to leave the ship. 6. Crawl on the floor if necessary and follow the arrows on the illuminated strips. 7. Staff members give out further instructions. COMMUNICATION: STUDY SECTION 4 (INT 1) 29 © Learning and Teaching Scotland 2004