Effective Collaborative Curriculum Development: promoting workforce development and widening participation through partnerships between higher education, further education and employers Rosalind Foskett, School of Education, University of Southampton, Highfield, Southampton, SO17 1BJ. Email: R.Foskett@soton.ac.uk 1. Introduction Like any other area of social activity, education goes through phases of change fundamentally affecting how it operates. This paper looks at one element of change affecting higher education – the pressure for institutions to work within partnerships to develop curricula, thus facilitating widening access and workforce development. Research into collaboration, partnership and multi-agency working has been undertaken before (see for example Tett et al 2001; Tett et al, 2003; Wildridge et al, 2004) but this paper focuses specifically on undergraduate curriculum development. In order to address the government’s agenda for education to work more closely with employers in designing curricula, as outlined, for example, in the prospectus for the new foundation degrees (HEFCE, 2000) and the Dearing Report (Dearing, 1997), partnerships have been developed between HE and FE establishments, and employers (Foskett, 2005a and b). This research paper presents part of a collective case study of curriculum development partnerships. The six undergraduate programmes, all involved collaboration between an HEI and one or more FE colleges. The employer engagement included public, private and voluntary organisations as well as the Sector Skills Councils and national employer groups. In the paper, the barriers encountered by the curriculum development teams are identified and a model framework for the development of effective collaboration is presented. 2. The Research Methodology The research was undertaken during the academic year 2004-2005. It was designed as a collective case study of collaborative curriculum development and employed a mixed, but predominantly qualitative, methodology, involving documentary analysis, semi-structured interviews and a questionnaire survey. Two undergraduate programmes in each of three HEIs provided the context for the case study and the data was Ros Foskett Page 1 18/02/2016 analysed mainly using qualitative data handling (Nvivo) and presentation methods. People’s behaviour is the main focus and the use of qualitative methodology enhances the possibility of ‘capturing’ the unpredictability of people; one ‘bound to human caprices’ (Burns, 1994, p 120). There are numerous advantages of this methodology in studying how people behave in certain situations. Partnership is about relationships: how they develop and why they do, or don’t, flourish. The relationships are based on people contributing their skills and knowledge to a set of processes as the new curriculum is developed. Blumer (1969) believes that people are deliberate and intentional in their actions: they are creative and make meanings in and through their activities. People’s actions are affected by their perception. They interpret events and situations and they act on the basis of these constructs (Cohen, Manion and Morrison, 2000). Thus, individually constructed realities are an essential part of the environment and by using qualitative research methodology, we can begin to understand the social world through the eyes of the participants (Cohen, Manion and Morrison, 2000). HE as a sector is diverse and any classification of the sector simplifies this complexity but there are three sub-sectors that typify the nature of the range of HEIs: the pre -1992 institutions; the post -1992 institutions and the university colleges. The HEIs were all located in southern England although the partnership members were spread across the United Kingdom. To be able to consider the multiple perspectives that exist in partnerships, the programmes selected needed to provide an opportunity to study multi-partner collaborative relationships. Each programme involved the HEI working with at least one other educational establishment and with employers, either directly or indirectly. Figure 1 shows the range of programmes sampled. Clearly, this was a purposive sample but it was also dimensional: each programme satisfying the criteria of being representative of the sector; having a relevant undergraduate collaborative programme; and being engaged with widening participation and/or workforce development. The phases were broadly sequential but clearly some of the actual activities occurred in parallel. Phase 1 involved investigating the literature and key documentary evidence including official reports, strategic documents, validation materials and minutes of meetings. In Phase 2, Ros Foskett Page 2 18/02/2016 Figure 1 Purposive and dimensional sampling frame for the collaborative curriculum developments Old University New University University College Programme Widening Participation aim Workforce Development aim Partners Foundation Degree Yes Yes HE/ FE/ National, regional and local employers Cert HE/ DipHE Partly Yes HE/National employers Foundation Degree Yes Yes HE/ FE/ National, regional and local employers HND Yes No HE/FE/Examination Board (EdExcel) with employer involvement BA/Foundation Degree Yes Yes HE/FE/ National, regional and local employers Advanced Certificate Yes Yes HE/FE/Local and regional employers representatives from the programmes in the sample, together with senior staff from the HEI, other education partners and business, were interviewed. During Phase 3 the participants completed a questionnaire to gather factual information about the programmes and partnerships more quickly and effectively than through an interview. The questionnaire returns also provided some quantitative data about the institutions and their programmes and detail about the barriers and facilitators for collaborative curriculum development. Finally, Phase 4 involved the analysis of the data facilitated by the use of Nvivo and Excel. 3. The Barriers to Curriculum Development in Collaborative Partnerships The interviews provided a rich source of data for analysing the barriers encountered by the curriculum teams. Using the coding and data analysis tools in Nvivo, a full list of barriers was abstracted, and the frequency and volume of text was identified to indicate the relative importance Ros Foskett Page 3 18/02/2016 given to each barrier by the respondents. However, the analysis of the questionnaires had shown that a barrier might be present in a partnership but not necessarily significant in hindering progress. Significance of barriers was explored during the interviews. Using this analysis the list of barriers mentioned in the interviews was narrowed down to those which were given most emphasis. These are shown in rank order in Figure 4. Five distinct groups of barrier types emerged from the data. Two of these mirrored the results of the questionnaires (resources (R) and institutional culture (C)). However, the interview data also indicated three further groupings around QA processes (Q), skills (S) and the external environment (E). These barriers are shown in Figure 5. Four of the groups are shown as walls encountered along the curriculum development journey (cultural, QA, skills and resource barriers). The fifth set exists because Figure 4 The most significant barriers as emphasised by the respondents in the interviews Rank 1 2 Barrier Institutional culture (C) QA procedures (Q) Rank 14= 3 4 5 6 16= 7 8 9 Finance (R) Time constraints (R) Resources (R) Lack of understanding (S) Lack of expertise (S) Unequal power (C) Change of personnel (R) 10 11 Poor communication (Q) Equity of provision (Q) 23= 12 13 Difficult work (S) Institutional change (R) 25 18= 20= Barrier Overloaded individuals (R) Resistance to change (C) Weak leadership (S) Lack of trust (C) Competition (E) Lack of employer support (E) Different priorities (C) Lack of responsiveness (C) Limited student numbers (E) HE ivory tower (C) Difficult to control & manage(S) Vulnerable future (E) C=Cultural barriers Q=QA barriers R=Resource barriers S= Skill barriers and E=External Environment barriers Ros Foskett Page 4 18/02/2016 of the nature of the external political, social and economic environment forming the context of the development. Each of the partners travels on a journey through the collaborative process, overcoming the barriers as they go, and ultimately are drawn much closer together in their work and understanding (shown by the arrows) as the partnership bears fruit. 3.1 Cultural Barriers These barriers relate to the nature of the institutions in the partnership and the way that their different priorities, attitudes, values and modes of operation affect their ability to work collaboratively. The cultural barriers are shown as a wall with the ‘bricks’ being the different aspects of culture that emerged from the analysis. For example, each organisation has its own distinctive institutional culture that produces an environment where individuals know what is expected of them in different situations within their own institution. When individuals come together from different contexts, each partner needs to reassess how it will operate in the new situation. 3.2 Quality Assurance The second group of barriers relates to the QA procedures associated with collaborative curriculum development. Development of a new programme requires two QA processes: validation of the programme and accreditation of the delivering institution (if not the HEI). The responsibility and accountability for these processes lies with the HEI, even though the FE colleges have their own QA processes. Both validation and accreditation have been developed to ensure the quality of the programmes and to provide a good experience for the students. All the respondents saw this as important but the interviews revealed that there were some elements of the process (the nature of the QA procedures, mitigating against inequity of provision; and poor communication) that were perceived as barriers to progress. 3.3 Skills Deficits The third group of barriers is those relating to the skills sets required by the curriculum development team and two groups of skills were seen as important. These either related to the expertise of team members to engage with the curriculum, or related to the ability of the individuals to work as part of a collaborative relationship. Ros Foskett Page 5 18/02/2016 Figure 5 A Model of the Barriers Affecting the Collaborative Curriculum Development Process HE Partner Resource Barriers Lack of Money FE Partner Lack of Time Lack of Other Resources Change of personnel Skill Barriers Lack of Understanding Employer Partner Overloaded Individuals Institutional change Lack of Expertise Weak Leadership Lack of skill to Manage Difficult work Quality Assurance Barriers QA Procedures Inequity of Provision Poor Communication Cultural Barriers Lack of Trust Institutional Culture Lack of Responsiveness HE Ivory Tower Unequal Power Conservatism Different Priorities Collaborative Partnership Competition Lack of employer support Vulnerable future Ros Foskett External Environment Barriers Page 6 Limited student numbers 18/02/2016 3.4 Lack of Resources As would be expected in any public service arena, the lack of resources to support collaborative curriculum development was seen by all respondents as a major barrier. This was not just money but also included a lack of skilled staff, time and other resources such as books, access to information technology and space. The HE funding model means that new developments have to be financed from existing resources. HEIs can only get funded places on new programmes by viring numbers from closing programmes or by applying for additional student numbers, which at the time of this study, were only available for new foundation degree programmes. Several respondents said that that they were reassessing whether it was worth continuing with this type of activity despite its importance in delivering both workforce development and widening participation objectives. ‘It is incredibly expensive and I think you have got to ask yourself if it’s worth it and I think the only way you can do it, is actually to take a long cold hard look at how you do things for all your students.’ Partnership Manager, New University. Section 72:238. This respondent articulates the dilemma that, even if it is valuable educationally, a programme cannot run if it constantly loses money – unless an institution is willing to subsidise it internally for altruistic reasons. 3.5 External Environment Finally, the external environment is an important element of the context within which the partnership develops and the curriculum development occurs. Part of government policy assumes that employers will become more engaged with education in identifying the need for new programmes as skills gaps in the labour force are identified. This engagement is key but, even though there was evidence of it in most of the programmes, the interviews revealed real problems of getting and maintaining employer support. The changing nature of the external environment means that all the partners are wary of how viable these programmes will be in the long term. They are largely working in new and untested markets and there was a real concern amongst the respondents that the time and effort Ros Foskett Page 7 18/02/2016 required to set up the partnerships and validate the programme would not be repaid through continued buoyant recruitment. The external environment is a product of the geography and the political, economic and social factors existing at the time. These factors are a key feature of understanding the barriers to collaboration and, even if these particular external factors (lack of employer support; vulnerable future; competition; and limited student numbers) are not present in other case studies, there will be other external contextual barriers which must be taken into account. The model presented in Figure 5 therefore helps explain the multifactorial nature of the barriers facing collaborative partnerships but it doesn’t reveal the impact of them or how they can be conceptualised to facilitate the process of collaborative development. 4 The Impact of the Barriers There is a high degree of commonality between the partners, sectors and programmes in terms of the perceived barriers. However, there are also differences suggested by the evidence which can be used to develop a typology of barriers affecting partnerships of this kind. One dimension of the typology is the prevalence of the barrier. Some of the barriers are specific to a small number of programmes and for which they may be highly significant. Other barriers are perennial in that they are mentioned in every set of programme interviews. Thirdly, there is an intermediate group of barriers which are common (i.e. they are mentioned in the interviews of a majority of the programmes). There is another dimension to this typology: the degree of action required by the team. In some cases it is enough that there is recognition of the barrier and little or no action is required either because there is nothing that the team can do to influence the barrier (as in the case of the vulnerable future barrier, for example) or because the problems are so intractable that the team can have little impact on them in the time frame of the collaboration (institutional culture for example). A second category of this dimension is the group of barriers which needs consideration of whether action is needed or not. There is a decision to be taken here which should be discussed openly and the partners should decide what they are going to do. For example, where there are overloaded individuals, the partners will need to decide whether to accept Ros Foskett Page 8 18/02/2016 the situation and live with the consequences or whether to seek action in terms of managing workloads or by-passing these individuals. The third category is the type of barrier which requires action. In this case the barrier is so fundamental to progress that it cannot be ignored and action must be taken. An example of this is a lack of expertise. Curriculum development is complex and requires expert input in terms of the subject content, the pedagogy and the QA processes. The team will need to be sure that it has access to all the required expertise at an early stage or make provisions for obtaining it. Figure 6 shows this two dimensional typology of barriers with prevalence shown vertically and the degree of action required shown horizontally. In Figure 7 the cells in the typology only show the groups to which the barriers belong. Figure 6 Two Dimensional Typology of Barriers PERENNIAL COMMON SPECIFIC ACTION CONSIDERATION RECOGNITION Finance R QA Procedures Q Time Constraints R Lack of Expertise S Resources R Lack of Understanding S Equity of Provision Q Poor Communication Q Difficult to control and Manage S Weak Leadership S Unequal Power C Change of Personnel R Overloaded individuals R Different Priorities C Resistance to Change C Institutional culture C Lack of Employer Support E Lack of Trust C Lack of Responsiveness C Difficult Work S Limited Student Numbers E HE Ivory Tower C Vulnerable Future E Institutional Change R Competition E Figure 7 Typology of Barriers showing the Barrier Groups PERENNIAL COMMON SPECIFIC Ros Foskett ACTION CONSIDERATION RECOGNITION Resources (R) Quality Assurance (Q) Skills (S) Quality Assurance Skills Resources Culture (C) Culture External Environment Culture Skills Culture External Environment Skills Resources External Environment (E) Page 9 18/02/2016 Although it is important for teams to be aware of all the potential barriers, those that require action or consideration of action are of particular importance. These are where good leadership can mitigate the worst effects and can facilitate progress. By studying the tables in Figure 6 and 7, it is evident that the categories of barriers tend to occur in some of the cells and not others. Their position in the typology are shown in Figure 8. The diagram for Resources (8a) shows that these barriers are perennial and in each case the resource barrier requires action or consideration of action. Decisions need to be taken at an early stage about how the curriculum development and the partnership will be resourced. They may need to be financed upfront through a development fund or they may need to be provided by goodwill by the partners. These decisions need to be overt and understood. Figure 8 The Position of each Barrier Group within the Typology (a) Resources (R) A P C S C (b) Quality Assurance (Q) A C P C S (c) Skills (S) A P C S Ros Foskett C (d) Culture (C) A P C S R C R (e) External Environment (E) A C R P C S R R Page 10 18/02/2016 Figure 8b shows the position of the QA barriers. These are present in all programmes to some degree. Inspection frameworks require that institutions comply with QA guidelines and, therefore, these must be overcome. It would assist collaboration if these issues were explicitly understood and dealt with from the start. The position of the Skills barriers (8c) also indicates that they are always present and, more importantly, they require action or consideration of action. Skills deficits in curriculum development, partnership work or team working are critical to a successful outcome. Cultural barriers (8d) are always present and are often significant but, in most cases, there is little to be done to mitigate their effects. For some (eg unequal power or resistance to change) the barrier should be discussed and a decision taken but in most cases nothing can be done apart from recognising that cultural differences might cause difficulty. It is a case of being forewarned and, therefore, forearmed. Finally, there are the External Environment barriers (8e) which need to be recognised but over which the partnership has little control. Some specific factors may require a consideration of action (as in the case of competition) but they form the political, economic and social context within which all the partners have to work. As we saw earlier, a third element needs to be added to the typology: the significance of the barrier i.e. its impact on progress according to the respondents. For example, the perennial group of barriers can be split into two; those that are perennial and significant (i.e. they are always present and in the top ten list of barriers for the majority of programmes) and those that are perennial but less significant (ie they are always present but do not necessarily rate very highly). Figure 9 shows the barriers in each of these groups. Figure 9: The Significance of the Perennial Barriers ACTION PERENNIAL AND SIGNIFICANT PERENNIAL AND LESS SIGNIFICANT Ros Foskett Finance R QA Procedures Q Time Constraints R Lack of Expertise S Resources R Lack of Understanding S Equity of Provision Q CONSIDERATION RECOGNITION Institutional culture C Unequal Power C Change of Personnel R Overloaded individuals R Different Priorities C Resistance to Change C Page 11 Lack of Employer Support E Lack of Trust C 18/02/2016 The significance of the barrier will affect the importance of the decisions taken by the partnership to overcome it. Even for barriers that are highly specific and affect only one programme, the barrier may have a high significance in its impact on progress. Conceptually, therefore, the typology needs to show this third dimension (Figure 10). The cube demonstrates the interrelationship between the three dimensions of the typology. The location of two barriers has been shown as an example. Finance is a perennial barrier of high significance which needs to be acted upon to ensure the curriculum development can proceed whereas Lack of Trust is a barrier which is perennial, of lower significance and needs to be recognised as a barrier that could impact on progress. Clearly this is a conceptual model and assists in understanding the interplay of the three dimensions and provides a better understanding of the potential impact of barriers. Figure 10: A Conceptual Model of Barriers in Collaborative Curriculum Development + + Ros Foskett Page 12 18/02/2016 5 Developing a Model for Effective Partnership Working This research project was also concerned with examining how partnerships can be made more effective in the development of a needs-led curriculum. Further analysis of the interviews revealed the ways that the partnerships overcame the barriers that faced them. These can be grouped into four clusters and are shown in Figure 11 under the heading ‘Solutions’ . The first set (clarity of purpose, commitment to aims, viability, and experience) relate to why the programme and partnership was set up. Evidence from the data suggests that being clear about the purpose and committed to the aims is essential for success. The partners will only persevere to overcome barriers if the resultant programme is perceived to be viable. A further factor in this group is experience – more successful collaborations tend to be those where there is experience of successful partnership working, where partners have worked together before, and where the people already have the necessary skills. All of these factors provide answers to the questions posed in the second column of the model ‘Questions’ which define the first ‘Stage’ of the process (the PURPOSE). Thus, from the outset, everyone should be clear about why the programme is being developed, why it’s being done in partnership and who the partners are. The second cluster of solutions (senior management involvement, partnership involvement etc) is about developing the partnership in such a way that it is ready to do its task. It involves relationship building and getting senior management endorsement. It is about developing trust and mutual understanding and ensuring that the key people have time for the project. The questions at this stage are about COMMITMENT to the project in practice as well as in theory. Stages one and two (Purpose and Commitment) can take a long time and, the evidence in this research suggests that it is time well-spent. Even at the expense of some frustration at slow initial progress, getting the purpose defined well and ensuring that all partners are committed to providing the resources necessary is essential to a successful outcome. The third cluster (leadership, strong management, etc) relates to the project moving forward. It involves putting in place the processes and systems which facilitate the MANAGEMENT of the curriculum development across the whole partnership. The questions relate to both leadership and management. Ros Foskett Page 13 18/02/2016 Figure 11 A Model of Effective Partnership Development Clarity of purpose Commitment to aims Viability Experience Why are we doing this project? Why do this in partnership? Senior management involvement Partnership involvement Mutual understanding Trust Getting the right team Budgeting time Are we committed to the project and partnership? Can we work together? Can we commit the resources? Have we got the right leadership? Have we got the management skills? How do we manage the processes? Leadership Strong management Communication Memorandum of Agreement Quality Assurance How can we make it better? Evaluate success Staff development Develop student support Outreach Ros Foskett Page 14 18/02/2016 The final cluster (evaluate success, staff development, etc) relates to evaluation and enhancement. The key question here is, now that the process is underway, how can we make it better for the partners and for students? This stage I have called DEVELOPMENT and it represents a circular process of implementation, evaluation and implementation of further changes as necessary. The model framework therefore consists of four stages: PURPOSE COMMITMENT MANAGEMENT DEVELOPMENT. At each stage, there are key questions to be asked by the partnership in order to strengthen the process and to pre-empt many of the barriers seen in the earlier section. The solutions draw on the combined experience from the six collaborative partnerships and provide a model of effective partnership development. 6 Conclusion The respondents in this case study have all been involved in collaborative curriculum development and this paper draws on their experience in overcoming the barriers which beset such partnerships. In most cases, they have learned by trial and effort and have expended energy in finding a way through the problems. The solutions proposed here have therefore come from experience. The model framework proposed in section 5 is drawn from this experience and it identifies four critical stages at which questions can be asked and solutions put in place to anticipate potential barriers and alleviate difficulties if they have already surfaced. In this way, more effective partnerships can be forged to develop relevant and responsive programmes and the barriers can be anticipated and overcome before problems surface. Ros Foskett Page 15 18/02/2016 References Blumer, H., 1969, Symbolic Interactionism, Englewood Cliffs, NJ:PrenticeHall. Burns, R.B., 1994, Introduction to Research Methods in Education, 2nd Edition, Melbourne Longman Cheshire. Cohen, L., Manion, L. and Morrison, K., 2000, Research Methods in Education, (fifth edition), London and New York: Routledge Falmer. Dearing, R. (1997) Higher Education in the Learning Society: Report of the National Committee of Inquiry in Higher Education, London: HMSO. 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(2004) How to create successful partnerships – a review of the literature, Health Information and Libraries Journal, 21, pp 3-19. Ros Foskett Page 16 18/02/2016