Crisis Shelter of Lawrence County

Crisis Shelter of Lawrence County
Residential Monitor
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Residential Monitor
Shelter Coordinator
Part Time/Non Exempt
Chief Operating Officer
September 30, 2004
Board of Directors
October 14, 2004
Summary: Maintain 24 hour coverage of the shelter and hotline. Assist victims in crisis
to receive proper treatment while living in the shelter.
Essential duties and responsibilities include the following:
Provide shelter coverage when scheduled
Provide intakes to victims in crisis
Provide crisis intervention/support counseling to residents and assist residents in meeting
identified goals
House checks while on shift to assure safety and confidentiality of clients/facility
Assure house rules/guidelines are followed. Monitor chores as completed.
Report areas of concern to shelter coordinator
Meet percent of direct service as assigned in individual goals and objectives
Maintain basic upkeep of facility
Be flexible with schedule to meet agency needs; be available for holiday coverage as
Complete required paperwork
Assist with house management; provide food, toiletries, medications as requested, etc.
Provide transportation to clients
Answer hotline when necessary
Provide shelter coverage when necessary
Provide counseling and/or referral as necessary
Participate in two fundraising events per year
Supervisory Responsibilities: This position has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Education and/or Experience: High School diploma or GED; prefer two years of
victim related experience.
Language Skills: Ability to read, analyze, interpret, and/or write business periodicals,
professional journals, technical procedures, governmental regulations, reports, agency
correspondence, newsletters and procedures manuals. Ability to effectively present
information and respond to questions from children, teachers, administrators, and the
general public.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals. Ability to compute
rate, ratio, and percent to draw and interpret bar graphs.
Reasoning Ability: Ability to provide reasonable solutions to problems encountered
with day to day job performance.
Computer Skills: Basic computer skills necessary
Certificates, Licenses, Registrations:
PA Act 33/34 certifiable;
Valid driver's license or reliable transportation;
Must complete 80 hours of counselor/advocate training within 1 month of employment
Other Skills and Abilities : Excellent verbal and written communication skills;
excellent organizational skills; excellent interpersonal skills; ability to deal with crisis
and confrontation in a professional, positive, and effective manner; ability to work with
ease with people of differing backgrounds, ages, maturity, abilities, races, colors, creeds,
genders, ancestry, national origin, marital status, sexual orientation, religion, socioeconomic status and experiences; Ability to articulate the program philosophy of the
agency; ability to manage time effectively, establish priorities and function both
independently and as a team member; working hours are based on regularly scheduled
office hours, but may be adjusted to meet the needs of the agency.
Physical Demands: The physical demands described here are representative of those
that must be met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and talk or
hear. The employee frequently is required to use hands to finger, handle, or feel. The employee
is occasionally required to walk; sit; reach with hands and arms; climb or balance; and stoop,
kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and
occasionally lift and/or move up to 25 pounds.
Work Environment: The work environment characteristics described here are
representative of those an employee encounters while performing the essential functions
of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Standard office equipment and clerical supplies.
Telephone, photocopier, calculator.
TTY/TTD machine, fax machine, shredder.
Filing system.
Computer and printer.
Detailed and complex reports.
Wordperfect or Word
Lotus or Excel
Newsletter software
Paging system.
Audiovisual equipment: VCR, overhead projector.
This job description is a summary and is not meant to cover every aspect and detail of the job. The Board
of Directors may add, delete, change or modify any part of this job at any time. The agency will make
reasonable accommodation for known physical or mental limitations of a qualified employee/applicant
with a disability providing the accommodation does not impose an endue hardship or significant risk of
substantial harm to the individual, others, the agency's operations or upon the quality of service.
Staff Signature