1. Job Identification Title of Post: Screening Coordinator Assistant Period/hours: 6 month Fixed period/ 22.5 hrs/week Grade: AFC 4 Department: Public Health Intelligence & Information Services Location: Health Board Offices/ WIH IT Dept. Reports to: Head of Public Health Intelligence & Info. Services 2. Job Purpose To support the coordination of screening programmes overseen by the Public Health Division. This will principally involve support to the Cervical Screening programme but also Breast, Abdominal Aortic Aneurysm and bowel screening programmes. This will involve support in the main for implementation of policies and local initiatives relating to the cervical and breast and other screening programmes in the Western Isles NHS. 3. Organisational Position Head of Public HEalth Intelligence & Info. Services AAA Screening Lead Bowel Screening Lead (Interim Cervical/Breast Screening Coordinator) THIS POST 4. Scope and Range The Public Health Division is responsible for the implementation and smooth running of a range of national screening programmes. These operate across the entire Western Isles geographic area covering large and differing elligibile populations. Cervical Screening = Over 6,000 women aged 20-60 within last 5 years (2564 from 2015) Breast Screening = Over 4,500 women aged 50-70 in 3 year cycles. Abdominal Aortic Aneuryism Screening = Over 400 men annually aged 65+ Bowel Screening = Over 5,000 men and women annually aged 50-74 Page 1 of 7 The screening programmes each have respective standards and key performance indicators for ensuring a high quality of service is provided across all health boards in Scotland. 5. Key Duties and Responsibilities Main Duties/Responsibilities Work as part of the Public Health multidisciplinary team to ensure the delivery of high quality screening services. Support the Screening Coordinator and Programme Leads to manage coordinate and oversee all aspects of the screening programmes according to National/ Local Standards. This will involve planning and organising of committees/groups involved in delivery of screening programmes and coordination of specific initiatives eg. local seminars, campaigns relating to screening programmes. Under the direction of the Screening Coordinator/Programme Leads assist in the development of particular aspects of the programme Process record and store data associated with the programmes which will require use of range of software tools including spreadsheets and databases. Work in partnership with others to support the delivery of the programme Manage poor performance and practice in conjunction with the Screening Coordinator/Programme Leads and in accordance with health board policies. This will involve visits to GP Practices to present and share data and discuss KPIs with screening leads. Support the Screening Coordinator/Programme Leads to developing strategies to: Communicate with clinicians, screening staff, patients, members of the public and other stakeholders relating to the screening programmes. Keep the Clinical lead informed of activity and performance of the programme identifying any difficulties arising and make suggestions for corrective action when appropriate Assist with awareness raising of the profile of the screening programmes. Breast and Cervical Screening specific duties: To support the coordination and administration of the process for ensuring that all cervical sample takers in Western Isles GP practices (GPs and nurses) are adequately trained. This will include: Ensuring that the training needs of sample takers new to Western Isles are assessed Signposting sample takers to sources of training and access to update training sessions Developing and maintaining a register of trained sample takers and mentors Liason with Call/Recall Office for assigning codes for sample takers. Page 2 of 7 Liaison with the cytology laboratory To improve coverage of the breast and cervical screening programmes. This includes: Identifying practices with low coverage and working with them and Public Health Practitioner and Primary Care Manager to investigate the reasons and implement actions to improve their coverage Identifying groups of the population with low coverage and working with others to investigate the reasons and implement actions to improve their coverage Support the Screening Coordinator in the efficient running of the Cervical Screening Steering Group ensuring all action points are followed up in timely manner. Assist the Screening Coordinator in the preparation of range of reports including Annual Screening Programme report, regular performance reports and arising from National Coordinator/Highland screening groups. AAA Screening: Support the Bowel screening lead in the management of the programme including the reporting of national KPIs. Bowel Screening: Support the Bowel screening lead in the management of the programme including the reporting of national KPIs. Responsibilities for patient/client care Assist patients/members of the public during occasional contacts relating to screening programmes. Assist with medical and patient enquiries as appropriate, and to bring to the attention of the Lead Clinicians any patient whose condition warrants it which will involve triaging of patient calls relating to screening issues. Support the investigation and response to questions and complaints from members of the public, outside bodies or organizations regarding screening programmes in accordance with health board policy Responsibilities for policy and service development implementation Work with range of professionals to implement policies relating to the cervical and breast screening programmes.. Work with others as appropriate to develop and implement initiatives to improve coverage of the cervical and breast screening programmes. In particular, for groups of the population with low coverage. Assist and contribute to the development of the screening programmes. Contribute to policy development in the post holder's areas of responsibility, in Page 3 of 7 collaboration with colleagues in other departments of the health board and other NHS organisations as required. Responsibilities for financial and physical resources Observe personal duty of care in relation to equipment and resources used in course of work which will include personal computers, digital projectors and display material, video-conferencing equipment, teleconferencing systems, electronic smartboards and other routine office machinery eg. photocopiers, printers, etc.. Responsibilities for human resources / training and personal development Provide support to staff working within the screening services Assist with the training needs of professionals working within the cervical screening programmes including: Ensuring that the training needs of sample takers new to Western Isles are assessed. Signposting sample takers to sources of training and access to update training sessions Developing and maintaining a register of trained sample takers and mentors Professional/ Personal Maintaining professional development in line with guidelines and personal development plan Compliance with own professional Guidelines & Practice Compliance with NHS Western Isles Policies and Procedures Be aware of new advances and current research related to screening programmes. 6. Communications and Relationships Key Working Relationships include: Cervical and Breast screening Coordinator AAA screening lead Bowel Screening lead Public Health Administration Manager Lead Colposcopist GPs/Practice Managers and nurses Call/Recall Officers Clinical governance Raigmore Hospital and Western Isles Hospital laboratories Western Isles Cervical Screening Steering Group Contraception and Sexual Health services North of Scotland Breast Screening Programme Provide verbal and written reports through immediate line manager in relation to Screening Groups workplans. Liaise with a range of staff groups and disciplines obtaining advice and/or providing solutions on complex screening issues eg. advising on screening programme algorithms for call/recall processes, presenting information on range of performance Page 4 of 7 indicators inc. defaulter, eligibility & uptake rates, lab results reporting and agreeing specification/arrangements for capture and reporting of cancer staging information. Postholder may need to employ a range of communication techniques in handling confrontational and/or sensitive subject enquiries. Assist with raising awareness of screening programmes across population and targeted groups eg. presenting awareness raising sessions on national programmes and highlighting local issues with GP Practices and other professional groups. Comply with NHS Western Isles Communication Strategy and Media Policy. 7. Knowledge, Training and Experience Required to do the Job Knowledge, Training and Experience Holds a relevant qualification to HND level or equivalent experience. Some experience of liasing with patients/public and/or professionals on healthcare and clinical subject matter. The post holder should have a broad experience of working within healthcare and the ability to provide direction in information matters within these areas. Essential Desirable The postholder will have good knowledge of the national screening programmes operating in NHS in Scotland. Good informatics and IT Skills are required including competence in the use of spreadsheets, databases, and associated software. The postholder will possess excellent team working, interpersonal, presentation and analytical skills, and be an innovative thinker Experience of assisting with the development and delivery of training for a range of potential users of Information system and the reporting outputs. √ Experience of audit and quality issues. 8.Information Resources/Systems Develop and maintain a database register of trained sample takers. Assist with data analysis and presentation to ensure the production of all monitoring and performance reports relating to the Screening Programmes Ensure appropriate information is available to support the planning and performance function within the Screening Programmes Page 5 of 7 Participate in benchmarking exercises and other tools to ensure the Screening Programmes are delivering an efficient and effective service Generate reports and statistics as requested by the Screening Coordinator/ Leads Prepare reports, presentations, documents and publications 8. Physical, mental and emotional Demands and working conditions of the Job Physical effort There will be requirement for accurate and reasonably fast keyboard skills in the support of various screening groups. Sitting in restricted position at computer based activities or attendance at meetings is likely to comprise over three quarters of postholders time. Driving skills will be needed for visiting GP practices on regular periods. There may be a requirement to exert light physical effort for short periods. Mental effort Frequent requirement for concentration for extended periods of time during meetings in note taking and in undertaking detailed pieces of work at computer. This is likely to comprise over three quarters of postholders time in such computer based activities. Ability to cope with occasional unpredictable demands and manage conflicting priorities. Emotional effort Occasional indirect exposure to distressing or emotional circumstances eg. from patient enquiries relating to sensitive cancer screening issues. Working conditions Occasional requirement to travel to meetings. Frequent requirement to use computer equipment. Occasional evening meetings. 9. Decisions and Judgements Postholder reports directly to the Head of PHIIS whereupon their workload will be assigned by the Head of PHIIS in his capacity as interim Screening coordinator. Additional work from leads within other screening programmes will arise which postholder will prioritise as part of managing their own workload with recourse to Head PHIIS as required. Postholder will not be directly supervised and will be expected to use own initiative in prioritising competing requirements of screening programmes, enquiries from public/patients and organising the workplan of relevant screening groups. The post holder plays a key supporting role in decisions relating to the day-to-day management of the screening programmes and will actively manage the action plan from relevant screening programme coordinating groups. Page 6 of 7 In conjunction with Screening Coordinator/Programme Leads and Steering Group members, define plans to support the implementation of screening programmes, based on local/national guidelines and reviews of performance information which may be complex in nature. Post-holder must be able to prioritise end-user demands and manage project priorities, as well as manage a diverse workload without reference to a line manager. 10. Most Challenging / Difficult Parts of the Job Supporting range of complex screening programmes assisting with provision of advice and guidance Presenting complex information to a range of audiences relating to several screening programmes. Prioritisation of work to meet pressures and expectations from range of programmes and respective screening leads. 11. Job Description Agreement The job description will need to be signed off using the attached sheet by each post holder to whom the job description applies. JOB DESCRIPTION AND ESSENTIAL ADDITIONAL INFORMATION FORM – SIGNATURE OF AGREEMENT Post Title Screening Coordinator Assistant Reference Number The attached job description and essential additional information will be used as part of the Agenda for Change assimilation exercise and therefore the job matching panel may wish to seek further clarification on any issues contained within the documents. Should this be necessary please identify an appropriate Manager who can be contacted to provide this clarification. Responsible Manager Martin Malcolm,Head PHIIS Contact No. 01851708055 Signature: Executive Director Gordon Jamieson, Chief Executive Signature: Page 7 of 7