Kitty Hawk Aviation
B-6: Use Case Narrative Diagram
Abstract
This document contains feature highlights for the Advanced Project Management Systems (KITTY HAWK
AERONAUTICS, INC.) General Aviation Pilot Management tools (GAPM). KITTY HAWK
AERONAUTICS, INC. is seeking venture capital funding for the new GAPM tools. The features were
established according to requests learned from engineering requirements gathered by Team Two, which
included market research, and interviews from stakeholders such as the experienced project
management teams of KITTY HAWK AERONAUTICS, INC.. The document complies with the User
Requirements Document (URD) from the Software Engineering Standard.
1. Table of Contents
Introduction
Definitions
General Description
Product Description from Users View
Features:
Functional Requirements
 General Aviation Pilot Management
 Role Based Access
 Time management
 Cost management
 Scope management
 Communication management
 Integration (portfolio) management
Non Functional Requirements





Usability
Security
Availability
Performance
Maintainability
2. Introduction
The User Requirement Document (URD) provides an overview of what the system will do, focused on
essential features of the system. The supporting text and the Use Cases describe what users can do
with the system. This incorporates both the existing functionality of the system and agreed user
suggestions as documented in the Concept of Operations document written by Team Two in
February 2009.
The intended audience of this document is those involved the KITTY HAWK AERONAUTICS, INC.
GAPM project, but this early version of the URD is in response to requests for further information by
venture capitalists. This URD contains a product description of many features needed in the market
today.
KITTY HAWK AERONAUTICS, INC. will be able to deliver these features to the market within 12
months. The early capturing of the market will establish KITTY HAWK AERONAUTICS, INC. as the
new General Aviation industry leader.
3. Acronyms and Definitions
3.1. User Requirement Document is used to communicate, to the customer, the level of
understanding the project team has of the customer’s requirements.
3.2. Features are capabilities the system will have based on the functional requirements and quality
attributes stated by the customer.
3.3. Use Case is a pictorial story that’s used to describe how a feature would be used in the
customer’s business environment.
3.4. General Aviation Pilot Management (GAPM)
4. General Description
KITTY HAWK AERONAUTICS, INC. is a key player in GAPM market because of its ability to
capitalize on key features that set it apart from its competitors.
4.1. KITTY HAWK AERONAUTICS, INC. product differentiates from JEPPENSON in the following
areas:
 KITTY HAWK AERONAUTICS, INC. has a strong history that emphasizes the quality of our
products, including the quality of support after the sale
 Small to midsize company project market that aren’t willing to pay for JEPPENSON high
priced and find JEPPENSON products difficult to integrate work across Time and Cost
management products
4.2. KITTY HAWK AERONAUTICS, INC. product differentiates from Microsoft in the following areas:


KITTY HAWK AERONAUTICS, INC. GAPM products offer, the highly technical based
customers, a higher quality graphic and intuitive reporting capability than Microsoft
Midsize company project market that aren’t supported by only Microsoft desk top product
suite
4.3. KITTY HAWK AERONAUTICS, INC. product differentiates from Primavera in the following
areas:
 KITTY HAWK AERONAUTICS, INC. GAPM products offered on distributed platforms to
global market customers
 Target General Aviation markets that need to conduct business to a global market in native
languages and companies demanding responsive technology integration
 Target midsize companies that require a ‘personal and responsive’ General Aviation Pilot
Management relationship, require secure access to its technology breakthroughs such as:
 educational materials
 high tech navigation
 flight simulators
 Pilot Bio Feedback monitoring
5. Features (functional and non-functional requirements)
Essential Functional Requirements
5.1. Feature: General Aviation Pilot Management offers the capability able to share all aviation
information with general aviation members located all over the world. KITTY HAWK
AERONAUTICS, INC. offers this capability through “Collaboration Anywheretm” patented
technology. Gives team members the capability to be working anywhere in the world, using any
function of the system to instantly communicate and collaborate with any person(s), anywhere
around the globe.
5.1.1. Actor: Program Manager, Project Manager, Lead Technician, Financial Manager
5.1.2. Actor Goals: General Aviation Pilot Management
The KITTY HAWK AERONAUTICS, INC. will be used to address the needs of the NASA ECOFuel Systems Modernization (EFSM). The EFSM will provide new and modernized computer
environmental, navigation and communication technology. EFSM will provide 4 scheduled
releases within a 12 month period as well as any unscheduled point releases which may be
required by the Department of Defense.
The EFSM team is a group of 400 team members. The KITTY HAWK AERONAUTICS, INC.
must be capable of supporting daily activity performed by the 12 Project Managers, 2 Financial
Managers, and the Program Manager. Each have the responsibility to review, assess and
communicate project task progress for 400 resources and 150 individual project schedules that
make up this Program.
5.1.3.
Use Case
“Collaboration Anywheretm”
Review and
Assess Daily
Task Progress
Lead
Technician(s)
Project Manager
Determine
Weekly Project
Level Earned
Value for Project
‘n’
Report Weekly
Program Level
Earned Value
Project Planner
Financial
Manager
Project Manager
Program
Manager
5.2. Feature: Role Based Access offers secure access to information to those who need it and when
they need it. Providing the capability to define a specific role or set of roles to perform a task or
group of tasks ensures management controls are in place to adhere to government and business
regulations. Patented “Just a Click Away tm” (JACAtm) also provides ease of use navigation
and improves project visibility from a ‘role based’ perspective.
5.2.1. Actor: Program Manager, Financial Manager, Project Manager
5.2.2. Actor Goals: Secure Role Based Access
The KITTY HAWK AERONAUTICS, INC. will be used to address the needs of the NASA ECOFuel Systems Modernization (EFSM). The EFSM will provide new and modernized computer
environmental, navigation and communication technology. EFSM will provide 4 scheduled
releases within a 12 month period as well as any unscheduled point releases which may be
required by the Department of Defense.
The EFSM team is a group of 400 team members. The KITTY HAWK AERONAUTICS, INC.
must be capable of allowing access to authorized users based on ‘their need to know’
information. With Role Based Access, Project Managers will define the necessary roles for a
project or program. Program and project managers will define the level of access a role should
have and through their project security team, create the access for project users.
5.2.3.
Use Case
Role Based Access
Identify and
Create User
Roles
NSSM Security
Technical Lead
Project Manager
Determine
Access
Requirement for
Role
Create User
Access
NSSM Security
Administrator
Program
Manager
Notify User
Program
Manager
5.3. Feature: Schedule Alerts will provide the capability to deliver activity timelines and deadlines for
programs, projects, tasks and assignments. The project tasks are tracked based on assigned
resource(s), estimated completion date and percentage of task complete.

The capability to ‘alert’ the primary and/or secondary resource assigned to the task is
necessary to support their timely task completion.

The capability to ‘alert’ the identified project manager is necessary to support their timely
oversight of all tasks for a given project or program.
5.3.1.
5.3.2.
Actor: Program Manager, Team Members
Actor Goals: Time Management support
The aviation company, Air Bus, is developing nano technology to fight pilot disorientation. They
have had success in laboratory animals and have gained permission by the World Health
Organization to start human trials in fourteen countries. They need a project management
application that can integrate all aspects of the clinical trails. There are very strict schedules for
all activities to meet international compliance for successful completion. General Aviation Pilot
Management tools (GAPM) needs to deliver a time management component that will trigger
alerts for all team members so that pilot status is consistently updated.
5.3.3.
Use Case:
Schedule Alerts
<includes>
Alerted to Task
Deadlines/
Changes
Reviews
Schedule &
Updates
Update Task
Status
<includes>
Project Manager
Team Member
5.4. Feature: Manage Costs will track resource (and other) costs as well as facilitates chargeback or
billing of project expenses, such as those associated with time, travel, equipment and other
material. It will ensure that the current industry financial standards are adhered to. Ensuring the
customers’ business is in compliance with governmental regulations for reporting. It will also
ensure common terminology is used to understand the information being reported.
5.4.1. Actor: Project Manager, Financial Manager, Team Members
5.4.2. Actor Goals: Cost management support
The aviation company, Air Bus, is developing nano technology to fight pilot disorientation. They
have had success in laboratory animals and have gained permission by the World Health
Organization to start human trials in fourteen countries. They need a General Aviation Pilot
Management application that can integrate all aspects of the clinical trials. Cost and resources
need to be tracked according industry and governmental regulations. Detailed review of the
budget to actuals is needed to provide oversight and to ensure the project is able to complete
within budget over the five year period the trail conducted.
5.4.3.
Use Case:
Costs Management
<includes>
Submit Hours to
Cost Centers
Reviews Buget &
Actuals
Submit Expense
Team Member
<includes>
Project Manager
<includes>
Update Actual
Financial
Manager
5.5. Feature: Automated metrics provide the capability to produce on-demand and scheduled
metrics for a project. It ensure a project’s scope is managed based on preliminary requirements
planning, including definition of project deliverables; may include tracking proposals or estimates
against actual costs


Metrics can be established unique to a projects needs or metrics can be selected from a predefined set of common project management practices i.e. ‘days since task last updated’
 The capability to define the enterprise goal(s) relative to a project.
 The capability to measure a projects ability to achieve the enterprise goal(s) on time,
within budget and meeting a % of quality criteria.
Data Mining capability of enterprise level data will ensure that the customers in charge of a
project(s) scope have the capability to access all project information to produce business
decision reporting. This allows the customer to report their business needs to the goals of
the enterprise.
5.5.1.
5.5.2.
Actor: Project Manager, Financial Manager
Actor Goals: Scope Management
The aviation company, Air Bus, is developing nano technology to fight pilot disorientation. They
have had success in laboratory animals and have gained permission by the World Health
Organization to start human trials in fourteen countries. They need a project management
application that can integrate all aspects of the clinical trails. The project has the requirement to
provide on going status of the trials progress and to make sure it is adhering to the strategic
mission of the project.
5.5.3.
Use Case:
Scope Management
<includes>
Update Actuals
Produces Metrics
Financial Manager
<includes>
Update Task
Status
Data Mining
Enterprise Goals
Project Manager
<includes>
Update Enterprise
Goals
Team Member
5.6. Feature: “Talk with Metm’ offers the user the capability to work any aspect of the system in their
native language. This feature enables project users to communicate effectively around the
globe.

These features will offer the communication tools necessary to manage all knowledge
sharing and perform workflow management in native languages and support collaboration
and reporting of data and information in native languages.
5.6.1.
5.6.2.
Actor: Mechanical Engineer, System Architects, System Analysts
Actor Goals: Communication Management support of Native Languages.
The KITTY HAWK AERONAUTICS, INC. will be used to address the needs of the NASA ECOFuel Systems Modernization (EFSM). The EFSM will provide new and modernized computer
environmental, navigation and communication technology. EFSM will provide 4 scheduled
releases within a 12 month period as well as any unscheduled point releases which may be
required by the Department of Defense.
The EFSM team is a group of 400 team members. Lead Technicians for the projects are based
in 10 different countries and only speak their native language. This has offered NASA a great
deal of partnership collaboration, diversified funding and goodwill. To support these efforts KITTY
HAWK AERONAUTICS, INC. “Talk with Me” feature ensures the removal of barriers that once
existed and prohibited clear and effective communication.
5.6.3.
Use Case:
Automatic “Talk with Me”
Determine
Project
Dependancies
Lead Technician
Project 2
Determine
Dependant
Milestones
Lead Technician
Project 1
Determine
Dependant Tasks
Lead Technician
Project 3
Lead Technician
Project 2
5.7. Feature: ‘Voice and Video integration’ will ensure all users have the capability to provide input
and that various types of input are accepted by the KITTY HAWK AERONAUTICS, INC. system.
This capability supports integration management at the lowest level of service to the highest
level of strategic alignment.
5.7.1. Actor: Project level System Integration Analysts
5.7.2. Actor Goals: Integration Management of voice, video and keyed data
The aviation company, Air Bus, is developing nano technology to fight pilot disorientation. They
have had success in laboratory animals and have gained permission by the World Health
Organization to start human trials in fourteen countries. They need a general aviation pilot
management application that can integrate all aspects of the clinical trails captured through voice,
video and keyed methods. The technicians supply the data in one of these methods and
integrated reporting based on task, project or program is necessary.
5.7.3.
Use Case:
Voice and Video
Input Task Status
by Video
Technician1
Input Task Status
by Voice
Input Task Status
by Keyboard
Technician4
Report Integrated
Status
Technician2
Technician3
Project Planner
Quality Attributes
5.8. Feature: Usability
5.8.1. Actor: Doctor: The majority of project data input is accomplished by Physicians which
require hands free operations mode. The Physicians may be involved in procedures or
exams (while data recording occurs) which justify the need for a hands free operation
mode. This provides more accurate capture of data if input is immediate rather that
compilation of notes or recall from memory.
5.8.2. Goal: The goal is to provide “hands free” mode which may be activated anywhere in the
project time line which provides full hands free capability.
Artifact: System
input of
data
Actor1
Source:
Physicians
use of hands
free mode
5.8.3.
Environment:
Hands Free Mode
Response
: System
records
witihn
hands
free mode
System captures
data in1 second
orless
Actor: Data technicians will be required to manipulate and categorize data input by
Doctors and use cases. The data technicians need time effective control and have
requested radio buttons for 10 topics and 20 Physicians.
5.8.4. Goal: The goal will provide quick input by selection of a radio button for category and a
radio button defining the designated Physician.
Artifact: UI with radio
buttons
Actor1
Source: Data
Input Tech
manipulate
data
Environment:
Report Generation
Mode
Response
: System
provides
elements
by radio
buttons
Response
Measure: quick
selection of data
element within a
list of many with
1 selection
5.9. Feature: Security
5.9.1. Actor: Security Administrator (SA) requires the capability to authenticate users and
secure all data transmissions. Stimulus: SA must ensure identified access by all users
regardless of network type Local Area Network (LAN) or Virtual Private network (VPN). The
SA must be capable of tracking all successful and unsuccessful authentications.
5.9.2. Goal: The SA must be capable of ensuring secure data transmission with encryption.
Artifact: Network
Actor1
Source:
Correctly
Identify
Individual
Tries to
access
System not
authorized
Environment:
approved secutity
policy
Response
: System
contrains
access
network
Response
Measure:
Unauthorized
access attempt
recorded in 1
second to event
log.
5.9.3.
Actor: Program Manager requires high security to financial and program sensitive
reports. Not all users should have views of all reports. Some information and reports
should be accessible only to Project and Program management.
5.9.4. Goal: User access to application and reports will be controlled based on user and group
permissions.
Artifact: Data within
the system
Actor1
Source:
Correctly
Identify
Individual
Tries to
access info
not
authorized
Environment:
Under normal
conditions
Response
: System
contrains
access to
data
Access granted
only to
authenticated
users at indicated
level
5.10.
Feature: Availability
5.10.1. Actor: Hacker. Stimulus is an unanticipated message within normal operation. The
system is capable of informing the operator and application progress without downtime.
5.10.2. Goal: No system downtime.
Artifact: Process
No Downtime
unanticipated
message
Actor1
Environment:
Normal Operation
Source:
External user
Response
: Inform
operatorcontinue
to operate
5.10.3. Actor: Developer. There are required changes the UI, within a software update release.
The architecture should allow modifications without impact to additional modules.
5.10.4. Goal: The modification should take no more than 3 hours.
Artifact: Code
Actor1
Source:
Developer
modify UI
Environment: At
Design time
Response
:
modificati
on is
made with
no side
effects
Response
Measure: In 3
hours
5.10.5. Actor: System Admin. Stimulus is an unexpected power outage during normal operating
hours. The system must be able to restore data from the last transaction or restore point.
5.10.6. Goal: System utilizes the transient logging to restore data input at time of outage without
loss within 1 hour.
Artifact: system
power outage
Actor1
Environment:
restart
Source:
Admin
Response:
check transient
log for status
and sync
database with
trans not
recorded
Correct data
restored within 1
hour with userr
access
5.11.
Feature: Performance
5.11.1. Actor: Project manager. Stimulus is request from project sponsor for adhoc Earned
Value reports. The system is able to communicate the requirement for immediate status
from all project team members and generate the required information for display online or
via printed report
5.11.2. Goal: Adhoc query response to entire project team with immediate response.
Query and report
generation process
Actor1
Adhoc
reporting
request
Environment:
Normal Operations
Earned Value
reporting
immediatedly
Response: All
user request
for update
Source:
Project
Sponsor
5.11.3. Actor: End User (Pilots). Stimulus receives request from project manager for immediate
update of all status to support adhoc Earned Value reporting request.
5.11.4. Goal: 3-5 second response time for all users up to 10,000
Real time response
updates from all users
Actor1
End User
Adhoc
reporting
request
Environment:
Normal Operations
Response:
Quick update
to project
status with 35 second
response
time
Quality measure:
3-5 second
response time
5.12.
Maintainability
Actor: System administrator
Stimulus is next release of system updates ready for deployment
Goal: Uninterrupted operations while new system software is deployed
Artifact: All users
updated
Actor1
System
Administrator
New
software
release
Environment:
Maintenance
operations
Response:
Updates
deployed
Response
Measure: No
interruption to
user operations