Job Title NFIB Head of Analysis and Research Reporting To: Deputy / Director of NFIB Responsible for: Professional Development of NFIB Senior Analysts, Analysts and Researchers Post No: 55E0002/094 Budgetary Responsibility: NIL Grade: F Department: NFIB Location: 21 New St London EC2M 4TP Contract Type: Fixed term Vetting Level: DV PURPOSE OF THE POST: To be the principal analyst and professional head to all Crime Analysts and Intelligence Researchers in the National Fraud intelligence Bureau (NFIB), and set professional standards for research and intelligence analysis. To develop, promote and direct intelligence analysis and research within the NFIB and to lead joint working programmes across the counter fraud community. To review and ensure that the use of National Intelligence Model (NIM) practices and analytical products are fit for purpose. Identify and disseminate good practice in accordance with NIM and other cross government professional standards. Ensure that optimum use is made of intelligence within the NFIB and across the counter fraud community, in order to achieve accurate, timely, consistent and relevant high quality analysis that informs and drives effective strategic and tactical decision making by Association of Chief Police Officer (ACPO) rank Officers, all levels of Senior Management and other senior counter fraud community stakeholders. MAIN DUTIES AND RESPONSIBILITIES: 1. Develop, disseminate and monitor standards for the delivery of all intelligence and analytical products to all staff across the NFIB. Acting as advisor to ACPO and senior management on all strategic and tactical issues relating to the provision of intelligence led law enforcement, analysis, prevention and disruption. 2. Author the NFIB Strategic Assessment and other Threat Assessments national guidelines and the NFIB requirement. in accordance with 3. Drive and set NFIB research and analysis priorities, business plans and risk registers. 4. Identify and evaluate intelligence analysis and research techniques and practices and developments in information technology in order to maximise the NFIB’s ability to enhance intelligence-led law enforcement. 1 5. Lead interagency joint working programmes and projects for the production of strategic level, other threat assessments and other counter fraud outcomes. 6. Promote economic crime intelligence gathering, the NFIB Control Strategy and Intelligence Requirement and analysis within the NFIB using a range of methods including media strategies and presentations and the delivery of training. 7. Regularly review NFIB processes to ensure compliance with the National Intelligence Model codes of practice and associated guidance/standards throughout the intelligence function and in providing support and guidance to the NFIB on National Intelligence Model policy and practice. To make relevant recommendations on change. 8. Provide strategic direction, consultancy and expertise in intelligence analysis to the NFIB as head of profession; influencing the development of policy and practice in order to promote and facilitate the effective use of quality intelligence analysis in order to inform decision-making and drive intelligence-led law enforcement. 9. Represent the NFIB in matters concerning intelligence analysis and NIM, providing a central point of contact to the City of London Police and other counter fraud partners as Head of Profession for analysis and research. 10. Maintain awareness of current developments regionally and nationally and where relevant/required to attend and contribute to meetings, seminars, conferences and working groups. Represent NFIB and all levels of senior management at meetings. 11. Lead and develop the career structure for the analytical & research function, reviewing its effectiveness and developing it, as required, in line with the City of London Police pay structure. 12. Take strategic responsibility for the professional development of the analytical function across the NFIB, determining appropriate training and development requirements and provide support in the mentioning and coaching of staff. 13. Take strategic lead for the recruitment of intelligence analysts and researchers NFIB-wide, including the setting and development of process and standards for candidate selection and participating and/or advising in the recruitment process. 14. Establish and maintain an intelligence analysts’ forum as an NFIB-wide network spreading best practice and development opportunities, ensuring that all relevant awareness, advice and guidance is effectively circulated around the NFIB. 15. Provide crime and intelligence analysis in sensitive or high level/high priority cases and investigations. 16. Ensure procedures and practices comply with City of London Police Policies, the Data Protection Act, the Human Rights Act, and all relevant legislation. Research/Analysis: Extensively research and prepare strategic analysis reports, such as the annual NFIB Strategic Assessment and the associated Strategic Review. Then presenting these reports to ACPO, senior management and senior stakeholders in the counter fraud community to assist them in their decisionmaking and the setting of NFIB operational targets and objectives in line with national priorities and local concerns. Gather information from a range of sources, both from within the NFIB and from key strategic partners, in order support the generation of the full range of NFIB products. Collect, evaluate and analyse data from various sources, with a view to identifying offenders, victims, hotspot locations, crime patterns and trends, and crime series, resulting in the prioritisation and direction of police resources both at the tactical and strategic level. 2 Produce appropriate analytical products (strategic and tactical assessments, problem and target profiles) utilising the techniques and methodologies identified by the National Intelligence Model as a minimum standard (Crime Pattern Analysis, Demographic/Social Trend Analysis, Market Profiles, Results Analysis, Network Analysis, Risk Analysis, Criminal Business Profiles, Target profile Analysis, and Operational Intelligence Assessment). Ensure that NFIB analytical support to partner investigations remains focused in order to prevent mission creep, identify priorities for an operation’s intelligence effort, focus intelligence gathering and inform resourcing decisions. Actively develop and embrace problem-solving analysis to include hypothesis on causation and recommendations for resolution. Produce analytical products that go beyond the facts of all criminal and major investigations, and provide added value to management teams. Products should include expert analytical opinion, inductive logic and strong, specific and valuable inferences, and recommendations that focus on Intelligence, prevention and enforcement opportunities. Develop and maintain a strong working relationship with all key economic crime community partners, and take a leading role in the commissioning of analytical product. Project manage production of analytical reports including Strategic Threat and risk Assessments, providing support and guidance to ensure that timescales are met. National Intelligence Model (NIM): Direct the development of NIM products relevant to local, regional and national and international law enforcement requirements. Encourage the proactive application of the NIM analytical & research techniques and products. Ensure timely delivery of NIM products and techniques that inform both the tactical and strategic decision making process to enable the NFIB and directorates to achieve the NFIB’s Control Strategy priorities Promote NIM and intelligence led law enforcement to staff of all rank and grade across the NFIB and to it partners such as the corporation of London, to improve intelligence delivery and use of analysis and research. Maintain an understanding of the external demand and influences on the NFIB such as governments and ACPO changes to policy and legislation. To apply this to law enforcement and provide recommendations against the threat to inform effective service delivery. Information Technology: Play an integral part in developing the future analytical IT requirements. Seek out and assess the benefits of new technology to enhance the analytical and research capability. Prepare business cases in support of new technology as appropriate, in liaison with the Technology department. Make the best use of current technology, ensuring correct operation and compliance with organisational and legal requirements. Be fully conversant with NFIB, police and other partner computer systems as well as analytical & research IT solutions, including the use of Geographic Information Systems, Database and Data Mining software and statistical solutions. Ensure analytical and researcher staff are suitably trained and mentored to utilise NFIB and bespoke IT systems to an acceptable level of competency. Development: 3 Have a thorough working knowledge and significant depth of experience within the field of crime and intelligence analysis. Maintain and proactively update knowledge of developments within intelligence analysis and NIM. Conduct regular quality assurance checks of the systems and assist in the development of organisational policies and strategies. Have and maintain an understanding of the strategic and tactical issues relating to the economic crime law enforcement, disruption and prevention environments to give effective focus to analysis. Be responsible for the appropriate use and handling of highly sensitive intelligence material ensuring the security and confidentiality of that material at all times. Manage and implement organisational change initiatives ensuring appropriate communication and involvement of key staff members and the development of a culture of continues improvement within the NFIB, Responsible for the developments of product templates to ensure that they meet NFIB business requirements Briefings /Presentations: Design presentations and deliver information to diverse audiences, both from inside the NFIB and to key partner agencies. Enhance the understanding of intelligence led law enforcement, prevention and disruption at all levels and to raise the profile of Intelligence analysis to all staff across the NFIB and its partners. Develop the analytical & research skills of both new and experienced staff, introducing new techniques and technology ensuring the use an appropriate communication style. Operate equipment correctly and represent the values of the Service. Give structured and detailed briefings to senior police officers, police officers, support staff and other external partners on both strategic and tactical issues as required and outlining findings and results from investigation and making recommendations to drive delivery of law enforcement. Prepare analytical evidence for submission to a court of law, including liaison with crown prosecution staff, barristers and court chambers staff and attending court as a witness, if required. Prepare for and actively contribute within meetings, ensuring decisions and actions are communicated to appropriate personnel. Negotiate and influence management from an analytical perspective in decision making around analysis. Management: Experienced manager responsible for directing teams of Intelligence Researcher and Analytical staff based in the NFIB, as well as co-ordinating the tasking of specialist Analysts based across the City of London Police force. Oversee the work undertaken by specialist intelligence teams and individuals, focussing their work towards the NFIB’s Control Strategy Priorities. Assisting supervisors to manage the tasking of these teams and individuals with the production of appropriate intelligence products, monitoring their progress, offering advice and guidance based on their experience and quality assuring the products produced. In conjunction with the Director of Intelligence set short, medium and long-term operational objectives and to develop associated plans to ensure that organisational objectives are achieved. Use their analytical experience and specialist knowledge to establish analytical & research work standards, design and maintain effective intelligence workflows and produce operating policies and procedures. 4 Be responsible for managing and addressing the performance and professional development of all the NFIB’s analytical and research staff. Ensure staff are trained to nationally recognised standards and that national occupational standards are maintained throughout their career. To ensure all staff have the opportunity to undertake further studies/training appropriate to their role. This will include the introduction and coordination of the NVQ in Intelligence analysis. Complete and monitor the formulation of performance development reviews (PDR’s), dealing with poor performance by means of action planning and targets. As experience intelligence professional to act as a key knowledge worker, coaching and mentoring staff by developing and facilitating workshops and training courses. Promoting analytical and organisational best practice and providing specialist opinion and interpretation when required. Ensure the organisation has the correct levels of suitably qualified, high calibre personnel, to provide a quality service and achieve organisational objectives. To design & implement a range of entry level tests to ensure applicants possess the necessary skills to perform the role(s). Monitor and review the handling quality of the grievance, capability and disciplinary process and oversee the timeliness of outcomes, ensuring conformity with organisational processes and City of London Police regulations. Where required take on direct line manage responsibility for analytical or research staff that are subject to such processes. Ensure regular monitoring and evaluation of service delivery and take responsibility for the formulations of solutions to problems. General Promote Equality Diversity and Human Rights in working practices by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly contributing to developing equality. Monitor the welfare of staff and to assist staff in identifying welfare issues and provide support in line with organisational policies and procedures. Manage and ensure compliance with the City of London Police Health & Safety instructions at all times and take immediate and appropriate action upon identification of: Breaches of H&S instructions, the use of new materials, equipment and working practices for which no risk analysis has been completed, any other potentially dangerous situation that could endanger the Health and Safety of individualsAssist with the completion of OHS reports Undertake such other duties commensurate with the post as may be required for the safe and effective performance of the job. This role description should develop along with the changing demands of law enforcement reflected in NFIB Objectives and priorities. Mandatory duties Actively seek to implement the City of London’s and City of London Police Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties. Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post. To undertake any other duties that may reasonably be requested appropriate to the grade Selection Criteria Essential/Desirable 5 SKILLS, KNOWLEDGE AND EXPERIENCE Skills Educated to degree level in a relevant discipline. Proven experience in Intelligence Analysis in law enforcement, government intelligence or similar. Exceptional research and analytical skills and techniques. Proven ability to effectively problem solve using analytical and research techniques and lateral thinking processes. Ability to communicate and negotiate confidently at all levels both orally and in writing, adjusting the content to ensure it is appropriate for the audience. Sound leadership skills with the ability to motivate others. Detailed working knowledge of IT software, including Microsoft Word, Excel and Power Point and analytical software such as GIS and i2 products or similar. Ability to mentor and coach others. Comprehensive understanding of the structure and functions of a large organisation, with skills at a strategic level and perspective. Excellent interpersonal and communication skills at all levels of contact and in a wide variety of situations. Ability to participate in the management team and influence effectively with the highest levels of management within the organisation. Excellent attention to detail. Knowledge Knowledge of the nature and priority of fraud, other economic crime and the cyber threat impacting on the wellbeing of the UK. Effective knowledge and application of the National Intelligence Model (NIM) or other intelligence management methodologies. In depth understanding and ability to apply relevant legislation (i.e. ECHR, RIPA, Data Protection). Experience Experience in an analytical environment, to include management of analysts and researchers. Proven management experience at a strategic level to include project/programme management. Experience of giving presentations to a variety of audiences including senior management. Significant experience in delivering effective joint working involving multiple organisations. 6 Significant experience in the application of analysis techniques. Experience in recruitment and selection. Experience of producing reports at a strategic level. Experience of working in a confidential environment. Desirable Experience with operating DETICA intelligence tools. 7