VNSNY CORPORATE POLICY TITLE: Confidentiality of Patient Information APPLIES TO: All VNSNY Entities PREPARED BY: Quality Management Services PURPOSE: To ensure the confidentiality of all patient information is maintained. To comply with all State and Federal laws and regulatory requirements, including the laws specific to care of the patients with HIV/AIDS, care of minors, substance and alcohol abuse, Civil Practice, Health Insurance Portability and Accountability Act of 1996 (HIPAA), Medicare Conditions of Participation for Home Health Care and Hospice and Standards of the Community Health Accreditation Program (CHAP). To ensure that all persons hired by or providing services on behalf of the agency both understand and agree to comply with rules and regulations governing the protection of patient information and guidelines for disclosure of patient information. To ensure confidentiality and security of all OASIS information during collection, data entry and transmission processes for Affiliates covered by the Outcome and Assessment Information Set (OASIS) requirements. To ensure that all patient rights regarding confidentiality of patient information are honored. POLICY: 1. All patient information, including Protected Health Information is considered confidential and will be held in strict confidence by agency personnel. 2. No information about the patient/family/caregiver which might identify the patient will be released by a member of the agency without the informed consent of that patient or his/her representative, unless Confidentiality of Patient Information 1 of 3 otherwise required to provide care to the patient or required by court order, federal, state or monitoring agencies or other use or disclosure identified in the VNSNY Notice of Privacy Practices. 3. Patients will be required to sign a Consent/Acknowledgment Form at the time of admission to VNSNY or any of its affiliates that authorizes disclosure of information for defined purposes as permitted by law and regulation. In addition, if release of information to a third-party is requested, release of HIV-related information or release of information where the care of a minor and/or drug and alcohol abuse are involved, additional signed (HIPAA-compliant) authorization(s) will be required. 4. Only personnel with the need to access, use or disclose protected health information as part of their job responsibilities or who are involved in the care or supervision of care of specific patients will have access to patient information. 5. Patient information will be kept secure and will only be discussed in the clinical setting or in locations where confidentiality can be maintained. 6. It is standard, acceptable and necessary practice to share information with other members of the patient care team for the purposes of providing care and treatment, obtaining payment for services provided or carrying out health care operations. 7. Patient privacy rights related to the collection of Outcome and Assessment Information Set (OASIS) will be honored, as applicable to VNSNY affiliates that collect OASIS data. Confidentiality will be maintained during use and transmission of OASIS data. 8. Patients have the right to confidentiality, privacy and security of their health information and medical record. 9. All staff of VNSNY will be informed and educated about patient confidentiality, protection of protected health information, and appropriate disclosure procedures. In addition, the employee will be required to sign a form acknowledging their agreement to abide with the VNSNY Confidentiality Policy and Code of Conduct. 10. Failure by a VNSNY employee to comply with the confidentiality policy or department-specific procedures issued by a VNSNY Affiliate pursuant to this policy, may result in disciplinary action up to and including discharge. 11. VNSNY will also obtain adequate written protection, either through contract or certification, that non-affiliated entities with which VNSNY Confidentiality of Patient Information 2 of 3 conducts business will safeguard the privacy of individuals’ Protected Health Information in keeping with all legal and regulatory requirements. REFERENCES: Community Health Accreditation Program (2004). Core Standards of Excellence. New York: the author. Centers for Medicare & Medicaid Services, Department of Health and Human Services (2003). Conditions of Participation, Chapter IV, Part 484 – Home Health Services. Baltimore MD: http://www.access.gpo.gov/nara/cfr/waisidx_01/42cfr484_01.html New York State Department of Health (2003). Title 10 – Rules and Regulations New York State Department of Health: Article 7 – Certified Home Health Agencies. Albany NY: STANDARDS: Medicare Condition of Participation: 484.10(d), 484.48(b) NYS Patient Rights, 7NYCR, Part 760 (763.2) NYS Aids Confidentiality Law, 10NYCR, Part 63 NYS Civil Practice Law & Rules, Section 4504(a)(6) Standards for Privacy of Individually Identifiable Health Information, 45 CFR, Parts 160 and 164 CHAP CII.5a CONFIDENTIALITY AGREEMENT FORMS: CONFIDENTIALITY, NON-DISCLOSURE AND NON-SOLICITATION AGREEMENT VNSNY Confidentiality Statement-students and non-employees HIPAA-COMPLIANT RELEASE FORM: AUTHORIZATION TO DISCLOSE OR RELEASE PROTECTED HEALTH INFORMATION ALSO SEE: Policy: Privacy and Security of Protected Information Procedure: Privacy and Security of Protected Information Confidentiality of Patient Information 3 of 3