SWIMS Network
Standards for Inter-Library
Document Supply
April 2013
Review date: April 2014
Contents
1 Introduction
Page
2
2 General information
2.1 Network libraries and membership categories
2.2 Temporary last resort status
2.3 Response times
2.4 Copyright and publisher licences
2
2
3
3
3 Responsibilities of the requesting library
3.1 Selection of locations
3.2 Making requests
3.3 Information required on request forms
3.4 Making speculative requests
4
4
5
6
4 Responsibilities of the supplying library
4.1 Supplying items
4.2 Requests which cannot be satisfied
6
7
5
6
7
8
9
10
8
8
8
8
9
9
Renewals
Lost or damaged books
Responsibilities to readers
Responsibilities to the Network
Reciprocal sharing with SENDS
Further information
Appendix A: ILLs and copyright: scenarios
10
Appendix B: Suggested wording to include with copies
13
Appendix C: Terms & conditions of the HealthILL List
14
1
1. INTRODUCTION
This document specifies standards for document delivery (books and photocopies)
between SWIMS Network members and outlines the responsibilities of both requesting
and supplying libraries.
2. GENERAL INFORMATION
2.1 Network libraries and membership categories
The SWIMS Network embraces health care libraries in the areas covered by the NHS
South Central and NHS South West regions and part of NHS East Midlands. This includes
libraries in Avon, Berkshire, Buckinghamshire, Cornwall, Devon, Dorset, Gloucestershire,
Hampshire, Isle of Wight, Milton Keynes, Northamptonshire, Oxfordshire, Somerset and
Wiltshire. The health care libraries on Guernsey and Jersey and the Defence Medical
Library Service (based in Lichfield, Staffordshire) are also members of the network.
There are four categories of Network membership:
Full
Affiliate
Affiliate – charging
Affiliate – permanent
last resort
NHS libraries using the SWIMS shared library management system, with
journals and books included on the SWIMS Catalogue; these libraries
participate in free, reciprocal resource sharing
NHS partner libraries not using the SWIMS LMS, with journals only
included on the SWIMS Catalogue; these libraries also participate in free,
reciprocal sharing of articles
Non-NHS partner libraries not using the SWIMS LMS, with journals only
included on the SWIMS Catalogue; these libraries charge for the supply of
copies and do not request items from other network members; some also
have a restricted membership scheme
Non-NHS partner libraries not using the SWIMS LMS, with journals only
included on the SWIMS Catalogue; these libraries should only be used for
requests on a last-resort basis, but may occasionally request items from
other network members
A complete list of full and affiliate libraries is available at
http://www.swimsnetwork.nhs.uk/locations.
A list of permanent and temporary last resort libraries is maintained at
http://www.swimsnetwork.nhs.uk/lastresorts
The journal holdings of all members and the book holdings of full members (except
EXE/ECH1), are included on the SWIMS catalogue at www.swims.nhs.uk.
2.2 Temporary last resort status
Libraries which are temporarily closed, insufficiently staffed or where stock is temporarily
unavailable may claim temporary last resort status, for periods of 3 days or more. This is
only to be used in extreme circumstances. Libraries claiming temporary last resort
1 To check EXE/ECH book holdings go to: http://lib.ex.ac.uk/search/X?SEARCH=&SORT=D&b=medic&b=whh.
EXE/ECH are happy to participate in interlibrary lending, but note this does not apply to Exeter University holdings.
2
should e-mail SWIMS-NETWORK@JISCMAIL.AC.UK. The Network Administrator will
update the list at http://www.swimsnetwork.nhs.uk/lastresorts when time allows. When
mailing the list, include the reason for claiming temporary last resort status, and the likely
duration of this, so that other members understand whether there will be no service at all,
or simply a slower service than usual. If you have claimed last resort status, in fairness to
other libraries, you should avoid making a large volume of requests.
2.3 Response times
Under normal circumstances member libraries will respond to requests within 24 hours of
receipt or next working day. Libraries that are not adequately staffed each day will respond
within five working days.
2.4 Copyright and publisher licences
a. In general, printed journals and books are subject to copying permissions and
restrictions contained in CLA Licences and the Copyright Act, whilst electronic journals
and books are subject to copying permissions and restrictions contained in publisher
licences. See points b – n below and appendices A and B for more information.
The NHS CLA Licence
b. NHS England has a CLA copyright licence for the supply of photocopies and scanned
copies from most printed journals and books, by and for “authorised persons”, provided
the originals from which the copies are made are owned by the NHS, or by a library
contracted to provide services to NHS staff.
c. Where copies are made under the CLA licence, a signed declaration is not required.
d. “Authorised persons” are all those working for working for and contracted by the NHS
and organisations established under the Health & Social Care Act 2012, plus HEI
students whilst on placement, HEI staff whilst contracted to work for the NHS, and nonNHS librarians who provide services to the NHS in England.
e. If a journal is donated to an NHS library, it becomes NHS property and can be copied
under the terms of the NHS CLA licence.
f. Scanned copies may be made from originals published in the United Kingdom,
Australia, Canada, Denmark, Finland, France, Hong Kong, Ireland, South Africa, Spain
and Switzerland. Scanned copies may not be made from originals published in the
USA, unless the publisher is included at:
http://www.cla.co.uk/data/pdfs/nhs/nhse_participatingdigital.pdf
g. Scanned copies may only be sent to people who have access to NHS e-mail accounts.
Scanned copies may not be stored on a server or posted on an intranet or the Internet.
h. The CLA Licence does not cover certain excluded works:
http://www.cla.co.uk/licenceinformation_listofexcludedcategoriesandexcludedworks.php
i.
To check whether a title may be photocopied, faxed or scanned under the CLA
Licence, you can try www.cla.co.uk/licences/titlesearch. When searching, select the
‘public administration licence’ (this is the standard licence on which the NHS Licence is
based).
.
3
The Copyright Act and Library Privilege
j.
Where copies cannot be supplied under the CLA licence (e.g. because they are for
non-NHS persons, or from excluded works), they may still be made under the ‘Library
Privilege’ terms of the 1988 Copyright Act.
k. In these cases, end-user signed declarations are required, copies must be for a noncommercial purpose, only single copies may be made and no further copying is
permissible, and the supplying library should receive a payment (or have a funding
stream in place).
l.
It is permissible to supply copies by fax, or scan them and e-mail them under Library
Privilege - as long as any copies made as part of the transmission process are
destroyed, and, as above, end-user signed declarations are received. So, for instance,
if an article from a journal published in the USA cannot be scanned under the CLA
licence, a library could nevertheless supply a scanned copy under Library Privilege.
m. The requesting library is responsible for obtaining and keeping signed declarations.
They should be kept for 6 years from the end of the year in which the copy is made.
Publisher licences
n. E-journals and e-books are subject to publisher licences, and supply of copies to other
libraries may or may not be possible. To avoid breach of licence, it safest to download
and post paper copies, and not to e-mail electronic copies. The licence terms for
locally purchased e-resources will vary so libraries may decline to supply copies from
their own e-journals.
3. RESPONSIBILITIES OF THE REQUESTING LIBRARY
3.1 Selection of locations
a) Where you have a choice, use libraries within your LETB area (i.e. South West,
Thames Valley, Wessex or East Midlands) before libraries elsewhere in the Network.
Use libraries elsewhere within the Network before approaching last resort libraries.
b) When selecting locations for journals, check holdings as well as titles, to make sure
that the locations you approach have the journal for the dates that you require, and that
the journal year and volume tally.
c) Do not request any article that you are able to access electronically, unless for any
reason you cannot access it yourself within the required timeframe.
3.2 Making requests
a) The preferred method of making requests to other network libraries is via e-mail. If you
send requests by fax, you should bear in mind that recipient libraries may use a fax
machine located outside their library, ensure a fax header sheet is used and allow for a
4
delay. Requests should not be posted. Do not use SWIMS reservations or traps as a
way of making book requests2. Urgent requests must be made by phone.
b) If more than one item is included on an email, ensure they are clearly numbered and
separated.
c) Avoid requesting more than three requests from any one location per day, unless by
prior agreement.
d) Do not make requests that infringe copyright. If a signed copyright declaration is
required for the copy being requested, it is your responsibility to obtain and
store this.
e) Do not request multiple copies of single items. Although NHS readers are entitled to
multiple copies of a single item under the NHS CLA Licence, it is unfair to expect other
NHS libraries to supply multiple copies (and non-NHS libraries cannot do this). Under
the NHS CLA Licence you may make copies from the copy as long as the end user is
an ‘NHS authorised person’ and the original is owned by the NHS.
f) Be cautious about asking another library to reserve an item that is currently on loan:
SWIMS Network libraries may prioritise renewals by their own users over reservations
by other libraries, so please contact the holding library to discuss this if necessary.
3.3 Information required on request forms
a) Whether sent by e-mail or fax, the following must be included for each item requested
and must be legible:



Requesting library code
Full postal address of requesting library (for the benefit of libraries which do not use
WinCHILL or similar, include this in a format that can be used as a label)
Request number, if used (good practice)
For journals:
 Journal title in full. Only use abbreviations which are completely unambiguous3:
 Year, volume and part number or date of issue, and pages of article
 Author and/or first few words of title of article
 If the journal title is an e-journal, then this must be specified.
For books:
 Author
 Title
 Year of publication
 Specific edition if required
 Classmark
 ISBN (if readily available and helpful)
2
This particular instruction may be subject to change in future, if or when SWIMS is used for ILLs.
3 Examples of acceptable abbreviations are Am = American; Assoc = Association; Br = British; Eur = European; J = Journal
5
b) Every effort should be made to send a full and accurate reference. Check
references that look incomplete, unclear or inaccurate before sending. Supplying
libraries have the right to return requests with incomplete references.
c) For Data Protection compliance, avoid including or minimise reader information
included on requests to other libraries.
d)
If an article needs to be sent to a different e-mail address than the one used by the
requesting library, and/or there are local limits to the size of downloads, make this clear
in the requesting e-mail.
3.4 Making speculative requests for items not listed in SWIMS or other catalogues
SWIMS Network libraries typically have a list of others sources to try for items not
available within SWIMS, such as SENDS (see section 9), the Nursing Union List of
Journals, the Psychiatric Libraries Co-operative, the BMA Library and BLDSC. For
speculative requests for items not available from such sources:
a) The SWIMS-NETWORK mailing list may be used. Include ‘ILL request - can anyone
help?’ in the subject header, so that list members can quickly distinguish these as
speculative rather than specifically targeted requests. If a request is satisfied via the
network, immediately send a follow-up message to the list to let others know.
b) The HealthILL mailing list (HealthILL@libraryservices.nhs.uk) may be used. This is a
UK-wide list so reaches a wider audience, but should only be used as a ‘last resort’.
Please see Appendix C for the terms and conditions of use of the HealthILL list.
c) LIS-MEDICAL should NOT be used.
d) As with specifically targeted requests, copies requested and supplied must not breach
the terms of the copyright or publisher licences. It is good practice to add ‘if permitted
by licence’ to requests. Bear in mind that libraries may not be able to supply e-pubs
ahead of print, even if they have an electronic subscription to the journal.
4. RESPONSIBILITIES OF THE SUPPLYING LIBRARY
4.1
Supplying items
a) Requests should be processed as soon as possible. Adequately staffed libraries are
expected to respond within 24 hours and unstaffed libraries within five days. If there
are unforeseen delays in supplying items, the requesting library should be informed as
soon as possible.
b) Photocopies may be single or double-sided, and made on A4 or A3 paper, and should
be clear, clean and properly collated.
c) Photocopies of articles and book chapters must include the source of publication.
6
d) Ensure that it is clear to the requesting library which library has supplied the
book/photocopy, and the date it was supplied.
e) Help ensure that the requesting library can match your document with their request e.g.
by including the request form or a copy, or replying to the original e-mail, citing the
request number (if provided).
f) Where possible, crop scanned copies so that receiving libraries do not need to print
pages with lots of black ink. To keep the size of files to a minimum, scanned articles
should be in black and white unless colour or greyscale is required for illustrations.
g) For books, ensure that the return date is clearly visible. If there are any specific
instructions for the requesting library (e.g. no renewals), include these in the copy trap
in SWIMS and on the item, and inform the requesting library by phone or e-mail. If the
book that has been requested is very large or heavy, you may decline to lend or
consider advising the requesting library, in case their reader only requires a chapter.
h) Supply copies by the quickest and most cost-effective means available. Use scan/email or copy/fax where possible under the terms of the NHS CLA licence, publisher
licence or library privilege.
i) Where post must be used, second class post is assumed. Items should be sent in
secure, protective and clearly addressed packaging. Avoid using staples.
j) Supplying libraries reserve the right to decline to fulfil a request but must provide a
reason for their decisions, e.g. short loan, inadequate reference, not allowed under
copyright or publisher licence, book too heavy, in demand locally etc.
k) If request forms include reader details, supplying libraries must treat them as
confidential. Do not leave them where unauthorised persons may access them, for
Data Protection purposes.
l) Under the terms of the NHS CLA licence supplying libraries are not required to collect
signed copyright declarations for requests supplied to other libraries.
4.2
Requests which cannot be satisfied
a) If you cannot supply the item requested, or the reference is faulty, notify the requesting
library ASAP by the quickest means (or immediately, if the request is urgent). If the
request was made by e-mail, reply by e-mail.
b) Include the reason for non-supply in your response. The abbreviations below are
commonly used, but use a fuller explanation if appropriate.
MFS
Ref only
missing from stock
reference only
OL/DB….
NYR
on loan/due back…
not yet received
c) SWIMS Network libraries may prioritise renewals by their own users over reservations
by other libraries. If you agree to reserve for another library an item that is currently on
loan, please ensure they are aware of any caveats that apply.
7
5. RENEWALS
a) Renewal of books is at the discretion of the lending library. Do not automatically renew
ILLs on SWIMS (unless you have a locally agreed protocol in place).
b) The borrowing library should contact the lending library by phone or email to request a
renewal, specifying the barcode of the book to be renewed and the renewal date. The
lending library will update the record on SWIMS as appropriate.
6. LOST OR DAMAGED BOOKS
a) Given the costs involved in raising invoices network libraries should not invoice each
other in respect of lost, damaged or overdue books. In the interests of good network
relations, the library responsible for the loss of a book should contact the lending library
and offer to replace it:


If the loss occurs during transit from the supplying library to the requesting library,
the supplying library should assume responsibility for the loss.
If the loss occurs whilst the item is on loan to readers or during transit back to the
supplying library, then the borrowing library (or their reader) should assume
responsibility.
Where readers are asked to purchase replacement copies, care should be taken to
ensure that the correct title and edition is purchased.
7. RESPONSIBILITIES TO READERS
a) Ensure that readers are informed ASAP if there is likely to be a delay in satisfying their
request, or if for any reason their request cannot be satisfied.
8. RESPONSIBILITIES TO THE NETWORK
Network member libraries must:
a) Treat all personal information on request forms as confidential in accordance with the
Data Protection Act.
b) Maintain statistics of items requested and supplied via the network.
c) E-mail the SWIMS-NETWORK list to claim temporary last resort status, and, for
charging libraries, changes in charges or charging methods.
d) Try to resolve any particular difficulties in supply with the library involved. Notify the
SWIMS Network Board about any unresolved or general problems, or with any
suggested improvements to the operation of the scheme.
e) Comply with the SWIMS Network Terms of Reference (available at
www.swimsnetwork.nhs.uk/policies), and in particular:
f) Maintain accurate, up-to-date library contact details on HLISD.
8
g) Maintain accurate, up-to-date holdings information on SWIMS (for affiliate members,
this is via the Network Administrator) and in the Link Resolver. Include information
about gaps in holdings and missing issues.
h) Be a member of the network e-mail discussion list, SWIMS-NETWORK.
i) Ensure that all library staff, and in particular those who deal with inter-library lending
and document supply, are familiar with the contents of this document.
9. RECIPROCAL SHARING WITH SENDS
a) SENDS (South East Network Document Supply) comprises the libraries in the NHS
South East Coast area of Kent, Surrey and Sussex.
b) SWIMS libraries may approach SENDS libraries on a second resort basis, i.e. after
SWIMS locations have been exhausted. SENDS libraries may approach SWIMS
libraries on the same basis.
c) To search the SENDS catalogue of journals and books and find contact details for
SENDS libraries, go to (http://www.ksslibraries.nhs.uk) and the
http://www.southeastlibrarysearch.nhs.uk.
d) Libraries in either network may approach libraries in the other network to borrow books
but this should be agreed in advance between the libraries in question. Libraries in
both networks reserve the right to decline to lend books.
10. FURTHER INFORMATION
The Network Administrator is Trish McLean (patricia.mclean@gwh.nhs.uk)
People who have contributed to this revision of the policy are:
Ambrose Phillips, Library Assistant, Nuffield Orthopaedic Centre (NOC) - ambrose.phillips@ouh.nhs.uk
Bennet Jones, Library Assistant, Avon and Wiltshire Mental Health Partnership Trust (CLN) - bennet.jones@awp.nhs.uk
Helen Bingham, Library & eLearning Resources Mgr, Health Education Wessex – helen.bingham@wessex.hee.nhs.uk
Helen Nicholson, Library Assistant, Royal Berkshire Hospital NHS FT (RBH) – helen.nicholoson@royalberkshire.nhs.uk
Jayne Plant, Library & E-Learning Services Mgr, Milton Keynes Hospital NHS FT (MKH) Jayne.Plant@mkhospital.nhs.uk
Maeve Ladbrooke, Library Assistant, Oxford Health NHS FT (WARN) - maeve.ladbrooke@oxfordhealth.nhs.uk
Lindy Jost, Senior Library Assistant, Buckinghamshire Healthcare Trust (WYC) - lindy.jost@buckshealthcare.nhs.uk
Rod Gegg, Librarian, Royal Cornwall Hospitals Trust (RCH) - rod.gegg@rcht.cornwall.nhs.uk
9
Appendix A: ILLs and copyright: NHS libraries supplying copies to their own service users
Which licence
is relevant?
Is a copyright
declaration
required?
Are there any
restrictions on
WHAT can be
copied?
Are there any
restrictions on
WHO you can
send the copy
to?
Are there any
restrictions on
HOW this copy
can be sent?
Are there
restrictions on
what the end-user
can do with the
copy?
A. An article
from an
electronic
journal to
which your
library has
access
Publisher
licence
No
No
No – publisher
licences generally
allow licensed
organisation to
supply articles to all
its registered library
service users
No - though you
may consider
sending the link
rather than pdf
Personal use, including
storage, OK. Sharing with
others who have access in
own right OK. Inclusion in
teaching packs, VLEs, etc,
probably OK but check
licence. Use statement 2 (in
B. An article
from a printed
journal
published in
the UK and
held in your
library
NHS England
CLA licence
No – you can send
to anyone covered
by the NHS CLA
licence, but if
scanned and sent
by e-mail, it should
be to someone with
an NHS e-mail
account
No – can copy and
post ,or most likely
scan and e-mail to
anyone with an
NHS e-mail account
C. An article
from a printed
journal
published in
the USA and
held in your
library
NHS England
CLA licence
No – can send to
anyone covered by
CLA licence
Yes – you most
likely can’t scan it
under the NHS CLA
licence - but you
can fax/scan under
copyright law (need
a declaration, must
destroy copies)
No
The only restriction
is that no more than
two articles may be
copied from a single
issue (more if a
‘themed’ issue).
There is no definition of a
‘themed issue’ so use
your own judgement on
this.
No
As above, no more
than two articles
may be copied from
a single issue.
10
appendix B).
Personal use, including
electronic storage if
scanned, OK. Can supply
onwards to others covered
by CLA licence. Must not
put on a server. Use
statement 1.
Personal use of paper
copy is fine. Can also
photocopy for others
covered by CLA licence.
Use statement 1.
D. An article
from BL (an
Which licence
is relevant?
Is a copyright
declaration
required?
Are there any
restrictions on
WHAT can be
copied?
Are there any
restrictions on
WHO you can
send the copy
to?
Are there any
restrictions on
HOW this copy
can be sent?
Are there
restrictions on
what the end-user
can do with the
copy?
The licence
used by BL
Yes
The BL can only
supply you with
single copies.
No – can send
to any of your
service users
who has signed
a declaration.
No, but you
must not make
any additional
copies.
Personal use only.
Strictly no further
copying. Use statement 2.
NHS England
CLA licence
No
The library will
not be able to
supply you more
than two articles
from a single
issue.
No – can send
to anyone
covered by the
NHS CLA
licence.
No – can copy
and post, or
scan and e-mail
to anyone with
an NHS e-mail
account.
Personal use, including
electronic storage if
scanned, is fine. Can
supply onwards to others
covered by CLA licence.
Must not put on server. Use
The library will
only be able to
supply you one
article from a
single issue.
No – as long as
the individual
has signed the
declaration.
ordinary copy, not a
copyright cleared
copy)
E. An article
from a print
journal from
another NHS
England library
or HE library
contracted to NHS
F. An article
from a library
not covered by
the NHS
England CLA
licence i.e. not
Not covered by
a licence –
copyright law’s
library privilege
applies
NHS or NHS contracted HE
G. An article
that you found
free on the
internet
Not covered by
a licence –
copyright law’s
library privilege
applies
Yes
statement 1.
The library will
Personal use only.
have been able
No further copying.
Use statement 2.
to post it, fax it
or scan it for
you, but once
the user has the
copy, all other
copies must be
destroyed.
In theory if you supply this, you are supplying it under fair dealing, however the user could have
found this themselves and made their own ‘fair dealing copy’. So the best approach is to send
the user the link – that way they can also see and take account of anything that the source
website says about permitted uses and copyright, etc.
11
ILLs and copyright: NHS libraries supplying copies to other libraries
Which licence
is relevant?
Is a copyright
declaration
required?
Are there any
restrictions on
what can be
copied?
A. An article
from an
electronic
journal to
which your
library has
access
Publisher licence
No
Check the licence terms. The licences for
national core content journals and the
proposed Framework Agreement journals
say that you can only supply copies to
other libraries if the end recipient is eligible
for access in their own right. Some ejournal publisher licences say that if
articles are printed and posted they may
be used for ILLs.
B. An article
from a printed
journal
published in
the UK and
held in your
library
If the library you are
supplying the article
to is an NHS
England library (or
HE library
contracted to the
NHS), then the NHS
England CLA
licence applies.
Otherwise this is not
covered by a
licence and
copyright law
applies.
If the library is an
NHS England
library, no
If the library is an
NHS England
library, the only
restriction is that no
more than two
articles may be
copied from a single
issue
If the library is not
an NHS England
library, fair dealing
applies, therefore
only one article per
issue
If the library is not
an NHS England
library, yes
Are there any
restrictions on
who you can
send the copy
to?
Are there any
restrictions on
how this copy
can be sent?
Are there
restrictions on
what the end-user
can do with the
copy?
Safest to send a
link, or download a
print copy and
scan/post. Don’t email pdfs.
Must be for purposes of
research or private study
and not for commercial
Use. Use statement 2.
No – if the library is
an NHS England
library, you are
supplying the copy
under the terms of
the CLA licence
No
If the library is an NHS
England library, no,
short of putting it on a
server. Use statement 1.
If the library is not
an NHS England
library, you may still
supply the copy, but
under library
privilege
No, but if supplied
under library
privilege and
scanned/e-mailed
or faxed, destroy all
transmission
copies.
If the library is not an
NHS library, the end
user is bound by the
declaration that they
have signed. Use
C. An article from a printed journal published in the USA and held in your library
12
statement 2.
As above, but scanning may not be possible.
Safest to use statement 2.
Appendix B: Suggested statements to include with copies



These statements apply to photocopies and scanned copies from printed journals
and books, and to copies from electronic journals.
The wording could be used in e-mails, fax header sheets or on compliment slips,
as appropriate.
They can be used with copies supplied to libraries’ own users and with interlibrary copies. Where used with inter-library copies, they should be forwarded to
the end user.
1. Copies supplied under the NHS CLA Licence
“This copy has been supplied to you under the terms of the NHS England CLA
Licence. You may store your own copy (e.g. on your personal drive or own PC),
and make further copies for other NHS colleagues, but you must not put it on an
intranet or internet page. Thank you for your co-operation.”
2. Copies supplied under the Copyright Act or publisher licences
(use where the NHS CLA Licence doesn’t apply, with copies from BL, BMA and
other non-NHS libraries, and copies from e-journals)
“This copy has been supplied to you under the terms of the Copyright Act or a
publisher’s licence. It is for your personal, non-commercial use only. You may not
make further copies and you may not store an electronic copy. Thank you for
your co-operation.”
13
Appendix C: Terms and conditions of the HealthILL List
HealthILL@libraryservices.nhs.uk facilitates interlending/document supply between
library staff working in health and social care across the whole of the UK. Note that
ILL requests and duplicate journal offers are not accepted on LIS-Medical.
To join the list: sign up at http://lists.libraryservices.nhs.uk/cgibin/mailman/listinfo/healthill
Anyone who tries to post to the list who is not a member will be asked to join the list
before their request can be activated. If a generic library email address is used to
join the list then this email address needs to be used for all subsequent requests not
the address of individual members of staff.
To contact the list owners: e-mail healthill-owner@libraryservices.nhs.uk
Terms and conditions of usage
1. Please put the title of the journal in the subject line of your request e.g. Annals of
Internal Medicine
2. If your request is satisfied please send another email to the list with the same
subject line as the request with - satisfied at the end e.g. Annals of Internal
Medicine - satisfied. This stops other libraries from looking for a request you've
already satisfied and is useful for the statistics we are keeping of the list.
3. The list should only be used for “last resort” requests
4. Library staff must ensure that requests made and supplied via this list do not
breach terms and conditions of copyright or publisher licenses
5. Postings to the list must not contain commercial advertising or offensive or
obscene comments/images
6. Postings must not include attachments
7. Postings should contain full library contact details
8. Please remember that lis-medjournal-duplicates@jiscmail.ac.uk already exists for
inter-library duplicate journals.
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