TABLE OF CONTENTS Section Page Number (s) Introduction 1-5 Chapter One-Staffing the Safety Program 6-10 Chapter Two-What Will My Duties Be? 11-18 Chapter Three-How Prepared Am I? 19-23 Chapter Four-A Few Safety Fundamentals. 24-58 Chapter Five-Elements of a Safety Program 59-75 Chapter Six-Elements of a Security Program 76-82 Chapter Seven-How to Start a Program 83-95 Chapter Eight-How to Continue an Established Program. 96-107 Summary 108-110 Glossary 111-122 Bibliography 123 Appendix A-The Scope Of The Professional Safety Position A-1 Appendix B-Organizational Addresses. B-1 THRU B-3 Appendix C-Example Safety Program Budget C-1 THRU C-2 Appendix D-Example Facility Hazard Assessment D-1 Appendix E-Safety Program Evaluation Checklist E-1 THRU E-3 Appendix F-Bloodborne Pathogens Program Checklist F-1 Appendix G-Confined Space Entry Program Checklist G-1 Appendix H-Control of Energy Source Program Checklist H-1 i Appendix I-Ergonomics Program Checklist I-1 THRU I-2 Appendix J-Hazardous Communication Program Checklist J-1 THRU J-2 Appendix K-Motor Vehicle Accident Prevention Program Checklist K-1 Appendix L-Personal Protective Equipment Program Checklist L-1 THRU L-6 Appendix M-Fire Prevention and Protection Program Checklist M-1 THRU M-3 Appendix N-General Safety Inspection Guidelines. N-1 THRU N-7 Appendix O-Inspection Survey Questions. O-1 Appendix P-Example Safety Policy Letter. P-1 Appendix Q-Example Accident Report Form Q-1 Appendix R-Example Hazard Log. R-1 Appendix S-Example Risk Assessment Matrix. S-1 THRU S-2 Appendix T-Security Program Checklist T-1 THRU T-2 Appendix U-Ergonomic Measurements U-1 THRU U-3 Appendix V-Suggested Reading List. V-1 ii INTRODUCTION I wrote the second edition of this book to update and expand the concepts and ideas put forth in the first edition. The original edition was written for two reasons. These reasons are as current today as they were when the first edition was published. The first reason is that full time safety professionals to help educate and train collateral and additional duty safety representatives can use this book as a tool. This book can be used as a guide or workbook. Of course this book is not meant to be a complete course in safety and occupational health. However, it can give the safety representative a base from which the safety professional can recommend further training to develop the safety representative to a point where the organization gets a solid return on its investment dollar. With this initial information these representatives can quickly become contributing members of the safety team at your organization. I have heard from readers who used this book in just that way and were satisfied. In the event that an organization does not have a full time safety professional on staff, the second reason is to give the collateral or additional duty safety representative the information they need to succeed. Throughout this book I will use safety specialist instead of collateral or additional duty safety representative to make it easier to read. I also want to stop safety specialists from reinventing the wheel repeatedly as so many of us have done. Here the safety specialist should use this book as the first step in a training program to give them the knowledge to do the additional duty properly. After reading this book they should follow up by completing the proper training. With that in mind let us begin the process that will make the new safety specialist a success. So you are the new safety specialist for your organization. This may be your only duty or like so many others this will be in addition to your regular duties and perhaps several other additional duties. Now that you've been told to run the safety program your first response may be; "OK, but where do I start?" The first thing to remember is that you are not alone. This happens to people in all kinds of industries. In fact, after you have moved on, someone will take your place. You may know very little about managing a safety program or you may have a good solid background in some safety practices and procedures. Either way it does not really matter because many organizations are out there to help you. In fact, that is the purpose of this book. I want to give you a basic understanding of how the safety program in your organization should be run. One thing you need to remember is that you cannot learn it all at once. It will take some time, how much time depends on the support you get. I have set the book up so that each chapter discusses one subject. You can use this as a reference later to look up specific information by going straight to the chapter you want. Each chapter is intended to be a self-directed lesson in that subject area. I have included question highlights or things to remember at the end of each chapter and space for you to write down things you need to do now or later. “Things to Do Now“ are short-term goals and “Things to Do Later” are long-term goals. Looking at goals right here in the introduction and carrying that habit throughout the book is best. A place for goals is at the end of each chapter as a reminder to help you focus on what goals goes with what chapters. This should make it easier for you to go back to a specific subject and remember what you wanted to do about it. What you write down in these spaces is for you and you do not need to share it with anyone. Nevertheless, keeping a record of your thoughts is important for you as you read so you can go back over them and apply what is recommended in this book. This book will be more effective if you highlight things you want to remember. Underline, make notes in the margin and complete the "Things to do" sections at the end of each chapter. A Glossary will give you the meaning of words used in the Safety Profession. You may not be familiar with some of these words and I recommend you look at the Glossary at the end of this book and familiarize yourself with the word and its meaning before you read the book. This book is a tool for you to use and if you apply only a couple of things out of this book you will be well on your way to being a success. To begin with you must understand what is required of you. The safety specialist is a staff position with authority from the director or executive officer to direct necessary action to prevent or reduce personal injury and property damage within the organization. Any directives you issue are in the name of the director or executive officer in line with his or her policy guidance. Primarily you are an administrator and diplomat, balancing the need to reduce accidents while accomplishing production or other organizational goals. In his book the “Safety Coach’” David Sarkus has outlined seven Cs for worldclass safety performance. Working towards developing a world-class safety program is what this book is all about. I hope I can provide you with enough information to get you started on that journey. Mr. Sarkus’ book is good reading prior to developing a safety program, see appendix V – Suggested Reading List. The best definition of the scope of a professional safety position is found in the American Society of Safety Engineers (ASSE) pamphlet "Scope and Function of the Professional Safety Position." This scope is intended for the full time safety professional. However, it applies to you as a safety specialist who performs safety duties as an additional duty or part time basis. The only real difference is you will do your duties on a part time basis. I cannot recommend a better source of information than this pamphlet and it can be found at Appendix A. Please read this before you go on to the rest of this introduction. You must also determine what you need. "How do I do that?" you may ask. Well you have to talk to people and look over the organization, both the administration and operational areas. Then you have to put this information into perspective. You will analyze problem areas and SET PRIORITIES. You will conduct Risk Management to decide which problem areas are to be corrected first, second and so on, based on the severity of loss should the worst case accident occur. Also, you must decide who has the responsibility for making corrections. While you are doing all this, you have to keep the boss informed. Who the boss is depends on your organization. The higher on the organization ladder the better. You should work for the director or chief executive officer in your capacity as the safety specialist. When I refer to the boss within the book, I am referring to the person you must answer to for safety responsibilities in your organization. Approaching him or her for policy guidance on those areas where outside assistance is needed is best. If it is something to be corrected locally, develop a plan with concurrence of the responsible individuals and set realistic completion dates and take this package into the boss for his or her approval. Do not forget to follow through and monitor the plan of action for adequacy and make necessary changes to keep the plan on target. Again, Keep the Boss informed. All this should be done in a way that improves the organization and its processes. The worst error you can make is accident prevention only for compliance with laws and standards. You must always remember that safety does not exist in a vacuum. It is supposed to support the mission or the reason the organization was developed in the first place. It should also support management and labor so that both believe they are getting the best bargain for the effort in which they are putting. Once you have taken the route of safety for compliance people will realize you are just filling a square and they will do just enough to get by. What you really want and what is most beneficial is accident prevention for continuous improvement. You want safe behavior to be a part of the culture of the organization. This will help show that safe behaviors are important to the organization and encourage the work force to make safe behaviors an integrated part of the processes. “You are indeed the agent of positive change – make it happen (Sarkus106).” You must also involve supervisory personnel by encouraging them to show greater interest in the welfare of their subordinates, and thus encourage greater concern for the success of the organization's safety program. “Safety leadership flows down from the top management, but it is reflected in the words and actions of first-line supervisors (Tompkins 171).” This is important to integrating safety into the organization's culture. The functions of the safety specialists are many. You must detect potential problem areas and set priorities recommended courses of action. You must also keep the boss advised of the status and adequacy of the organization's accident prevention efforts. Furthermore, you must achieve the desired balance between accident prevention and mission requirements. “Then, a health and safety staff person would be held accountable for providing accurate information on health and safety to line management and for advising, counseling, influencing and assisting them (Tompkins 44)” To give you the best information on the functions of a safety professional I must again refer to the pamphlet, "Scope and Functions of the Professional Safety Position,” from the ASSE. In this pamphlet the functions are laid out as major areas relating to the protection of people, property, and the environment (Scope and Functions of the Professional Safety Position, ASSE). Remember the only difference between these functions and yours is you do them on a part time basis. In your position you will still be a safety professional and the time and effort you put into the program will directly affect the operations of your organization. This is why I believe that professionalism is a very important part of your function and in that regard this pamphlet will put you on the right track to doing the best job you can. You may also receive your own copy of this pamphlet from the ASSE by writing to their address at Appendix B and requesting a copy. The major areas as quoted from the pamphlet are: a. Anticipate, identify and evaluate hazardous conditions and practices. b. Develop hazard control designs, methods, procedures and programs. c. Carry out, administer and advise others on hazard controls and hazard control programs. d. Measure, audit and evaluate the effectiveness of hazard controls and hazard control programs. TABLE 1-MAJOR AREAS OF THE ASSE SCOPE AND FUNCTIONS OF A SAFETY PROFESSIONAL This book should not be used as a substitute for the OSHA Standards and any other regulations or laws. This book is meant for your information only. So what will all this extra, work get you? Your most likely reward will be seeing workers doing their job to standard and not sustaining injuries or property damage. You should also see improvement in organizational processes. Your rewards may not be tangible, but you will have the satisfaction of knowing that maybe, just maybe, you have made someone aware enough that they did not injure themselves or someone else. Perhaps more importantly you will be an active member of your organization's efforts to improve the quality of its operations and the quality of life experienced by the workers. THINGS TO REMEMBER? 1. Why do I need this book? 2. What are my expectations for reading this book? This is a good question to look back on when you are finished reading this book. 3. When do I want to set aside time to read this book? THINGS TO DO NOW, YOUR SHORT TERM GOALS? 1. 2. 3. THINGS TO DO AT A LATER DATE, YOUR LONG TERM GOALS? 1. 2. 3. CHAPTER ONE “Staffing the Safety Program” There are two aspects to staffing the Safety Program. First are the resources that are needed to make a program work. Secondly, are the resources that management is willing to provide. These are not necessarily the same. It is the job of the safety specialist to identify needed resources and then to justify those needs within the budget processes of the organization. “Safety pays, and it is good investment for all concerned. It eliminates suffering and lost wages. It also improves production, maintains efficacy, reduces waste and generally provides a sense of well being for all employees and their families (Della-Giustina 3).” Who would not want to adequately staff a program that could do all that? Many people do not believe that quote to be true. If they believe it they somehow don’t believe they can afford it. It will be your job to make them believe that not only can they afford it they cannot afford not to have the program. The first step is human resources. How many personnel are needed to implement and maintain the safety program for the organization. This can be done using only collateral duty, full-time, or a mixture of collateral and full-time personnel. The decision is up to management as to how this program is operated. If the organization chooses to use only collateral duty personnel there should be a ratio of one collateral safety specialist for five hundred employees. This ratio works for a collateral duty individual that spends at least 8 hours per week on safety duties. The more time an individual spends on safety the less personnel you need. In contrast the less time an individual spends on safety the more personnel the organization needs. This can be modified so that a collateral duty safety person is assigned from different sections. For example, an organization has three shifts with three lines or blasts. Even though there are only three hundred workers it would benefit the organization to use three collateral safety specialists instead of the one determined by the ratio. The ratio is simply a starting point and should be modified to meet your organization needs. The organization leadership may choose to use only full-time professionals. In this case the individual has a full forty-hour week to do safety and can do a great deal more work than a collateral safety specialist. In this situation in is common for a fulltime safety professional for each plant or organization. This ratio is done without much regard for the number of employees. Another approach is to have a full-time safety professional for each 3,500 employees if you prefer a ratio to employee strength. In addition, the organization’s leaders may decide to use a mixture of both collateral and full-time personnel. In this case it seems to work best if there is a full-time safety person at the headquarters level with collateral duty personnel assigned at a ratio of one collateral safety specialist for every one thousand employees or one per line or blast. Along with human resources there is a need for fiscal resources or money to make the program work. The amount of money is dependent upon the type of organization you have and the quality of the safety program you desire for that organization. Typically this money is broken down into major categories. Typical major categories consist of salary, training, travel, awareness material, incentive awards, and hazard corrections. Salaries are based upon the number of collateral and full-time personnel that are being used. After all the time they are spending on safety is time they are not doing their primary job of production or service. The actual amount of time an individual spends on safety duties should be added up and compared to the amount of money management decides it can afford. This is a cost that is often overlooked. As with all programs the safety program must be determined to be value added to the bottom line by saving costs. There must be a training program that is funded to make sure all personnel within the organization are properly trained to do their jobs safely. This money often remains with the human resources department who allocates it as requested. However, the collateral safety specialist in charge should be providing input to the training based on organization requirements as well as the applicability of the course. This will ensure that the appropriate personnel receive the appropriate training saving the organization’s money and effort. Travel is also related to the payment for travel related expense for personnel to attend training as well as sending personnel to conferences and trade shows. Both of which are very important to benchmark your safety program with other successful and assertive programs. The networking that can be done at these conferences and shows can provide your personnel with resources that they can call upon in the future to provide assistance to your organization, usually for free. In addition, new products and services can be seen that your organization may need in the future and may not know about if not for this opportunity. Awareness materials are needed for all organizations. This is material that is used in the form of posters, brochures, handouts, buttons, etc, to get the word out about hazards within the work areas and measures that can be taken to prevent accident from occurring or lessen the severity if they do occur. There should be approximately fifteen cents spent for each employee within the organization. This is a formula that works very well. If you have a high hazard organization this amount should be fifty cents per employee. The key is to effectively spend the money on the hazards that are affecting your processes and personnel. It is also important to follow up on awareness material used to ensure it is well received by personnel within the organization. If you have bilingual or non-native English speaking employees it is essential to provide some awareness material in the language they speak naturally. My experience proves that providing material in the language a person speaks can not only help them know more about the safety program but also gives them some incentive to become an active supporter of safety. There is also a need to look at the different age groups of employees. Younger employees seem to like active busy posters and awareness material while older employees seem to like straightforward single message material. Focus your material to a broad audience to reach all or most of your work force. There has been a lot of discussion and even some arguing about the effectiveness of an incentive awards program. Over nineteen years of safety experience I have found that these programs can work if they are done right. They cannot be handled haphazardly or without clear intent. This program should actually consist of an incentive awards and earned awards program. Both programs complement each other and together form a solid program that keeps the safety program positive while gaining employee support. The incentive awards should be used to garner support for the program. These should be low cost items that can be given to employees when they do something right. This is very effective. Too many times we tend to catch employees doing things wrong. This process allows management to catch them doing something right. The second part should be an awards program that requires the individual to earn the award through some defined criteria. This can be working some many hours without an accident or driving some many miles without an accident. The criteria can also be for lost time accidents. This allows the organization to maintain an effective accident-reporting program. These awards must be kept separate and not given out for small or nonexistent safety effort. The incentive awards are normally kept to $5.00 or less while earned awards should come in five different levels that have a progression for an employee to strive for. Furthermore, the award should be provided to an employee in a manner they feel comfortable with. There are some employees who do not wish to receive an award before a big group. Do not embarrass these employees. Award their items in front of their section. All personnel receiving an award should be noted in newsletters or company bulletin boards. Hazard correction is an area that demonstrates to the work force that safety is taken seriously and management is not afraid to put their money where their mouth is. The hazards should be identified through inspections and work reports of unsafe or unhealthful working conditions. After these hazards are identified there should be a risk assessment code assigned to each hazard. Hazards are then prioritized based on the risk assessment code so that money can be spent on the hazards that are most likely to cause an accident that will results in injury or property damage. See appendix S for the matrix that can be used to assign the risk assessment code. All high hazards should be corrected before moderate and all moderate should be corrected before the low. If the safety program for your organization is to be successful there must be some money applied to it. The amount of money is based on the size and complexity of the organization. The resources must be clearly identified and money or manpower assigned to them. This money does not have to go to the safety specialist but rather it needs to go to the individual who will fulfill the duty and now have the resources to do it. THINGS TO REMEMBER? 1. Why does the Safety Program need resources? 2. What are management’s expectations for resourcing the Safety Program? 3. What resources are identified? 4. What resources will need to be requested? THINGS TO DO NOW, YOUR SHORT TERM GOALS? 1. 2. 3. THINGS TO DO AT A LATER DATE, YOUR LONG TERM GOALS? 1. 2. 3. CHAPTER TWO "What Will My Duties Be?" The first thing you will want to do is to speak to the person who appointed you to this position. Whether this person is the Chief Executive Officer, Vice President, or Division Chief. You will want to get this person's vision of what the safety program should be and what they expect from you. They should also give you some information to help you develop goals and objectives that you can mold into a plan for the safety program. If you work for a person below the chief operating official you must also discuss your duties with the chief operating official and your supervisor. The safety program has got to be run from the top in line with organizational goals. During this meeting the topic of your duties and responsibilities should be discussed in great detail. The duties that are normally given to an additional duty safety representative are: 1. Serve as the director's representative on all aspects of safety. 2. Interpret safety policies and procedures for the director, line managers and supervisors. 3. Conduct periodic surveys and inspections. 4. Conduct follow-up to verify hazard abatement has been completed. 5. Maintain records of surveys and inspections. 6. Investigate major accidents and assist supervisors in investigating minor accidents. Note: Major is usually defined by loss of life, permanent or partial disability, or property damage that causes the loss of an entire system. 7. Follow up with the director on major accidental injuries and property damage immediately. Do not include incidents of a minor nature (i.e. minor injuries such as cuts, bruises, and scratches, or minor property damage such as bent mirrors or broken tail lights). Accidents are reported by supervisors through line management, do not change this. You only follow up and assist when needed. 8. Collate accidents, injuries, and property damage reports. This is usually done quarterly and is in the form of a written report. Near misses can be included. 9. Provide information to line organizations about trends and seasonal hazards. 10. Coordinate required training with the personnel Office. 11. Prepare for Occupational Safety and Health Administration (OSHA) inspections. 12. Coordinate with the personnel office to ensure that the OSHA Log and workman's compensation reports are being done correctly and on time. 13. Coordinate an early return to work program for injured workers. 14. Some organizations may also require the duty to provide oversight of a physical security program for the organization. Your primary duties involve management of the safety program. You cannot take responsibility for safety training, hazard correction, or investigation and reporting of all accidents. These responsibilities belong to line management and that is who should fulfill them. Your job is basically to identify, assess, and recommend control measures to reduce hazards. Your duties will revolve in a circular fashion and should be done in this order. You should begin with hazard recognition so that you are working to correct a problem that exists. This is a practical application of the accident prevention process that will give you very good results. Hazard Recognition Administrative Duties Hazard Assessment Control M easures Hazard Abatement Verify Hazard Abatement FIGURE 1 CYCLE OF SAFETY REPRESENTATIVE DUTIES Following are the duties broken down into categories: HAZARD RECOGNITION-- Identifying hazards that exist through inspections or employee reports. This includes: Reviewing accident reports, construction drawings, employee physicals, and reports. Conduct inspections, surveys, job analysis, and equipment and purchase reviews. HAZARD ASSESSMENT--Determination of how much risk is involved with the hazard. This includes: Hazard severity. Probability of occurrence. Health and environmental exposures (heat, cold, and light). HAZARD ABATEMENT--Procedures that are implemented to reduce or eliminate the risk to prevent the accident from occurring or to control the severity. This includes: Engineering repairs Wear of personal protective clothing and equipment Administrative controls - Training - Employee reassignment - Standard operating procedures NOTE: This is the order of hazard correction you should use. It is better to eliminate a hazard by engineering methods than to control the hazards. This is because engineering methods should eliminate the hazard while other types of correction will only control the hazard while requiring a continuous effort to maintain that control. This means a lot of extra work. VERIFICATION OF HAZARD ABATEMENT--Without verifying that a hazard has been corrected it can be left uncorrected and may cause an accident in the future. Verifying that hazards are corrected also builds confidence in the safety program because it helps demonstrate that the safety program can get things done and is not just a paper work program that only documents hazards. In the final ruling published in the Federal Register, Volume 62, No. 61, OSHA requires employers who have received a citation from OSHA to certify in writing that they have abated the hazardous condition that the citation was issued for. The more serious the violation the more documentation will be necessary to prove abatement has been accomplished. CONTROL MEASURES--Measures taken to control the risk, employee exposure to the risk or severity of an accident should one occur. This includes: In addition to the options of abatement. First-Aid Kits. Disaster preparedness plans. Changes in operational procedures. Tighter supervision. Employee training on control options. Employee briefings on control options. ADMINISTRATIVE DUTIES: Conduct safety council meeting. Prepare periodic reports. Assist in negotiations. Brief Supervisors. How many of these duties you do will depend on how much effort the director requires and how much you want to put into the program. Remember, you can't do it all yourself. You must keep the organization involved, or there will not be a real safety program. I cannot stress how important it is to keep supervisors, managers, and employees involved and doing their jobs. If you try to do it all yourself you will be limited in how much you can get done and you will have a program outside of the organization. The employees and supervisors normally know more about hazards and how to correct them than you. Use this knowledge by motivating for change and improvement. Getting people involved will integrate the program into the organization and give everyone ownership of the solution. It is also important for management and labor to understand what your duties and responsibilities are and what services they can expect from you. The extent of your duties will also be dependent upon where a full-time safety professional is located within your organization and what duties they perform. If you are in a small organization there will most likely be no full time safety professional and you will be expected to do all the work to manage the program. In some small organizations the safety specialist is the boss. This is a great situation because it solves the big problem of communication. However, it means a lot of work for someone who is trying to manage a business. Many larger organizations will have a full time safety professional at each plant, division, or perhaps at the main headquarters. In each case the higher the safety professional is located the more work will be expected of you. That is why I will continue to remind you that you manage the program. It is not yours and line management has most of the work to do to prevent accidents; but you will help to keep it going. Now the big questions (answer them right here if you can). Do you understand what your responsibility is for each one of these duties? Does your boss expect you to do the duty or oversee its completion? How will you report personnel or work situations that do not meet the company policy? You will need to clarify these questions before you can feel comfortable with what is being expected of you. The one way you can be successful with these new duties is to communicate with your boss and make sure you understand what is expected of you and what the boss expects to see happen. These new duties are like any other in that there is a certain amount of politics involved and you will need to overcome them by communicating with the boss. Write down your new duties in table two. What are your new duties and responsibilities? Take a few minutes and write them down right here and now. 1. 2. 3. 4. 5. 6. 7. 8. TABLE 2-YOUR NEW DUTIES Remember, it is the organization's safety program and the boss leads the organization. Whatever the circumstances make sure that you and your supervisor understand your new duties and responsibilities as well as how much time will be involved. This is essential to your ability to succeed. In most cases your supervisor will not be the person in charge of the organization. So you will normally be reporting to your supervisor on a daily basis and the director or CEO periodically for safety matters. This is coupled with informing management and labor about your duties. Getting all this understood up front will get you off to a good start with open and clear communications and expectations. THINGS TO REMEMBER? 1. Why is it important for me to understand what is expected of me? 2. What exactly is expected of me? This may seem redundant but it will help make sure you really understand. 3. Does my supervisor know how much time these new duties will take? 4. What quality of work does my supervisor expect me to deliver on these new duties? 5. What unresolved questions do I have about my new role, duties, and the time I can spend on them? Take the time to write them down now and later speak to the boss about them. a. b. c. d. e. Write the answers to the unresolved questions in the following space when you get them. a. b. c. d. e. 6. Why is hazard verification so important to eliminating hazards? 7. How can I perform this duty in addition to my full time position? THINGS TO DO NOW, YOUR SHORT TERM GOALS? 1. 2. 3. THINGS TO DO AT A LATER DATE, YOUR LONG TERM GOALS? 1. 2. 3. CHAPTER THREE "How Prepared Am I?" Now that you are sure you know what is expected of you. You should determine your ability to manage a safety program. You will have to ask yourself several questions. Go ahead and answer a few of them right here and now. They are: 1. Have I worked in safety before? 2. Have I done this additional duty before? 3. Have I had an additional duty similar to this in the past? 4. Do I have specific education or background that deals with safety? 5. Do I have a desire to make a difference in my workplace? Based on your answers to these questions you can compare the skills you already have with the skills you need to do this job. If you are very lucky you may have been a safety person in a previous job or had the additional duty before. If you aren't that lucky maybe you took some safety courses in college perhaps in your present job or in the military. If not you may be lacking a lot of the knowledge and skills to do the job right. Don't let this stop you. Skills and knowledge can be gained! Where do you go to get this knowledge and skills? There are a lot of agencies available to help you. Here are just a few that I have found helpful. Please refer to Appendix B for addresses and phone numbers. Occupational Safety and Health Administration (OSHA). The Occupational “Safety and Health Act of 1970 was signed by President Nixon on December 29, 1970, and became effective on April 28, 1971 (Della-Giustina 3).” “This was landmark legislation that had never existed in this form before. The Act authorized the Occupational Safety and Health Administration (OSHA) to regulate private employers in the 50 states, the District of Columbia, the Virgin Islands, American Samoa, Puerto Rica, Guam and the Trust Territories of the Pacific Islands (Della-Giustina 3).” OSHA is under the Department of Labor. It is a government organization that publishes the Safety Standards in the Code of Federal Registry. Its headquarters is in Washington D. C. with regional offices spread over the United States. OSHA enforces the safety standards through compliance inspections that are conducted by an OSHA employee called a Compliance Officer. This person is a highly trained safety professional who will conduct an inspection of your facility or organization and write citations for the safety standards that have been violated. OSHA will help you long before an inspection is conducted if you simply contact them and tell them what help you need. They can conduct assistance visits, provide training and publications (free or at a low price), and they can give advice and answer questions right over the phone. The best thing about using them as a source is that they are the people inspecting you. They are also a low cost option. National Safety Council (NSC). The NSC is an organization dedicated to protecting life and promoting health. It provides a number of services that can assist you in your new position. One of its divisions is the Safety Training Institute that can provide you with the training you need to succeed. The NSC holds the National Safety Congress, an international trade show and conference, every year. They also sell safety books and literature. American Society for Industrial Security International ASISI). The ASIS is an organization of security professionals that work toward a safer and more secure work place for industry. American Society of Safety Engineers (ASSE). The ASSE is an organization of safety professionals that work toward a safer and healthier work place. American Conference of Governmental Industrial Hygienists (ACGIH). Is an organization that strives to improve the quality of life for workers by identifying and recommending control measures for health hazards. American Industrial Hygiene Association (AIHA). Is another industrial hygiene organization that strives to improve the quality of life for workers by anticipating, recognizing, evaluating and controlling workplace hazards. The AIHA and the ACGIH have cosponsored the American Industrial Hygiene Conference and Exposition. Note: The ASSE, ACGIH, and AIHA offer conferences and training that should meet your needs. They also sell safety books and literature. Members and nonmembers can get services, with discounts and special services for members. National Institute for Occupational Safety and Health. This organization is part of the Center for Disease Control and Prevention under the Department of Health and Human Services. The NIOSH conducts research into occupational safety and health issues. Local sources can include colleges, universities, and vocational schools. Another good local source can be companies that specialize in consulting and training. They can target training to your specific needs. This will require you to do a little research to find such organizations. Your insurance carrier is also a valuable source. If your state has its own safety program they may offer training as well as literature and books. So with a little effort you should be able to find the training you want within your price range. You may want to send off for an information packet from these organizations to get a current picture of the services they offer. You will need knowledge or training in the following areas to perform your duties, write under each area whether you have taken a course in this subject. If you have not taken the training and don't have the knowledge write down when you make arrangements to take the training, see table three. Required Knowledge -Fundamentals of accident prevention -Inspection procedures -Accident investigation and reporting -Risk management -Hazard recognition techniques -Lock Out/Tag Out Procedures -Employee Compensation -Hazardous Material -Chemistry TABLE 3-REQUIRED KNOWLEDGE Got It Need It First answer the questions at the beginning of this chapter and those above. Then compare your knowledge and skills with the training requirements and contact training sources to make up for the shortcomings. You must also inform the person who appointed you that you have these training weaknesses and that you have found sources that will train you. The person who appointed you will normally approve training and may ask you to coordinate with the personnel office to ensure scheduling and payment for training is correct. You can usually complete most of this in 40-hour classes. You do not need a specific training course for each of these items. Many courses cover one or more of topics. Your first duty may be as a student! This is not unusual. There is a learning curve to every new job. However, the skills you gain from this duty can benefit you long after you've moved on to other duties, priorities and tasks. You must work for an understanding of how accidents occur and how you in your new position can prevent these accidents from occurring. In this way you can make a major contribution to your organization as well as your reputation as a conscientious and proficient employee. I believe this is an opportunity for you as a person and employee to grow and better yourself. This is a very short but nonetheless important chapter in this book. If you do not get the training you need you will never be able to perform the duty correctly and in the long run this opportunity could end in damage to your career and perhaps injury for your colleagues. THINGS TO REMEMBER? 1. Am I prepared to fulfill the duties of this position? 2. Have I reviewed all my previous training? 3. Have I identified training weaknesses and scheduled training? 4. Have I contacted some of the resources to get information packets? 5. Am I feeling anxious about all this new information at one time? If the answer to this one is yes take a little time away from all this extra work, perhaps over a good weekend. Then you will be better prepared to start again the next week. THINGS TO DO NOW, YOUR SHORT TERM GOALS? 1. 2. 3. THINGS TO DO AT A LATER DATE, YOUR LONG TERM GOALS? 1. 2. 3. CHAPTER FOUR "A Few Safety Fundamentals." THEORY There is a world of knowledge out there that relates to the fundamentals of preventing accidents and property damage. What I would like to do here is to put some of that data into this chapter so you will know what you need to begin your new duties. This is by no means the end of the story. My hope is that you will get some training and read a few of the books that I have recommended at Appendix V so you will be able to do this duty properly. First of all what is safety? The Second College Edition of the American Heritage Dictionary defines Safety as: a noun that means freedom from danger, risk, or injury. That same dictionary defines safe: as an adjective that means not apt to cause or incur danger or harm; unhurt; or free from risk. Well if you take these definitions to heart, as many do, this will be your first mistake. In real terms this definition is not only improbable it is not affordable. As much as people don't want to admit it money has a say in everything. An organization can only be as safe as it can afford to be. Otherwise it would go out of business and wouldn't need to be safe. So as you read about safety and making something safe remember that any measure of safety needs to have a financial pay back. “The best definition I have seen for safety is that safety is the control of accidental loss (Bird and Germain 8).” “The explanation goes on to say that it is neither economically feasible nor administratively practical to prevent all accidents or to create a risk free environment (Bird and Germain 8).” So we are left with a dichotomy. To be safe we think we should eliminate all hazards and yet we are in business to make money that at times causes hazards. The major goal of a safety program should be to reduce the hazards faced by workers to the extent possible consistent with current technology and knowledge while still achieving the production we need to realize a profit. This may seem like a cop out at first. Yet, I don't believe that it is. You can be so safe you would probably go out of business. Then again we don't have risk or hazard free lives when we are away from work. We should accept a certain level of risk. You never want to run a safety program with a zero defect goal (no accidents). This will only lead to people lying about having an accident or covering up. Neither one actually reduces the risk to the work force. COMPLIANCE OR SAFETY So what can you do? Or perhaps, what choices do you have? Both are very good questions. OSHA requires you to correct hazards. They are a compliance-oriented organization. However, my experience has been that compliance is not necessarily a win-win proposition for anyone. You can correct everything only to have it go right back to the way it was. Let's look at safety as an overall subject. To do that we look at the basic element of safety, which is the unsafe act. This is an act or omission that creates a hazard that has the potential to create an incident or accident. What is an incident? An incident is an unplanned event that has the potential to cause an injury; illness or property damage yet does not. Then what is an accident? An accident is an unplanned event that results in injury, illness or property damage. So incidents are close calls and accidents result in an injury, illness, or property damage. What causes an incident or accident? They are normally caused by human error. This is not to blame the person that directly causes the accident. It may or may not be his fault. However, human error is to say that somewhere at some time a human set the sequence of events into motion that lead to this incident or accident. In fact, if you investigate an accident you may hear some people say that they knew it was going to happen sooner or later. This prior knowledge is often not acted upon and the accident occurs. H.W. Heinrich first explained an accident as dominos stood up near each other and when one fell it would knock the rest of them down. This is an excellent description of an accident. Because the person that knocks over the first domino may be nowhere near the accident in space or time. Yet their actions were the root cause of the accident. Heinrich proved that the employee is not usually to blame for the accident. Before he presented this theory most accidents were blamed on the employee being lazy, uncaring, lacking in intelligence, and many other excuses. This was an important issue because if it were the employers’ fault that the accident occurred the employer would have to pay for the injury or illness. A SYSTEMS APPROACH Later we started to look at accidents as an event occurring within a system. The system being the process you use at work to accomplish your goal of production or services to stay in business. MATERIALS PROCESSES AND PROCEDURES GOODS OR SERVICES FIGURE 2-SIMPLE SYSTEM This figure represents how a simple system would work. You have the input or resources then the work or processes done to give you the results you are in business for. This whole thing is the system and the more complicated your work the more complicated the system. It is important to remember that as Heinrich described it the whole system can be affected by just one thing or by any one individual. So the cause of the accident may have occurred days or weeks earlier in another part of your organization. This is where I see the disconnect in blaming the employee who had the accident. In a lot of cases the employee is set up to fail by actions taken by management. This is not to blame management. They too are often set up. It is not really productive to blame anyone. It is important to identify who caused the accident and what steps can be taken to prevent a reoccurrence. It is also imperative to look at the system when correcting safety hazards. Correcting a hazard in one part of the system can mean the correction is only temporary due to changes in other parts of the system or you can create a hazard in another part of the system. Both situations can be avoided when looking at the system and not individual parts of the system. HUMAN ERROR So accidents are caused by human error or human actions within the system. What does this mean to you or your colleagues? It means that the way to stop an accident is to locate its root cause and correct that. When we investigate accidents or even near misses we see trends start to develop. These trends allow us to see inside the system and to identify what systemic errors have occurred that allowed this accident or near miss to happen. So we not only want to know who caused the accident but what part of our system failed to spot the problem before something went wrong. First let's take a closer look at human error. Why do people make mistakes? There are several reasons for human error. Table four lists a few. There are many others but, these are the main ones. This is why in chapters seven and eight we ask you to look at a number of different areas within your organization to identify possible deficiencies that may lead to these causes of human error. For example, were employees screened first to see if they were mentally and physically capable of doing the job? This doesn't mean management should not hire them. It does mean that they should be hired for jobs they can do. - Improper or no training. - Little or no motivation to do the job right. - No standards for performance. - Management did not enforce standards. - Physical or mental handicaps. - Improper machines or equipment. - The job or task exceeds human capabilities. TABLE 4-REASONS FOR HUMAN ERROR Have employees been properly trained? I don't mean just safety training. Proper job training that identifies hazards and ways to control or eliminate them gets better results than specific safety training. Job training makes safe behavior part of the job, not an add on. “More than 100 OSHA safety standards mandate some form of training to bring the new or transferred worker into compliance with the safety standards for the new job. Other OSHA standards make it the employer’s responsibility to limit certain job assignments to employees who are certified, competent or qualified, meaning that they have had special, previous training to perform particular job duties (Tompkins 89).” Have performance standards been developed for each job? If not, what level of performance is expected from an employee and how do they know what these expectations are. If management communicates performance standards the employee will know what is expected of them for job completion, quality, safety performance, cleanliness, work hours and time off. All this information leads to a better-informed work force that knows what management expects. After ensuring that each employee understands what the standards are management and more specifically supervisors must enforce the standards. If standards are not enforced the employee will believe they are not important and will not take the time nor effort needed to conform to the standard. Have employees been given the proper tools or machines to do the job? If not management may be teaching the employee how to do the job incorrectly. This puts the employee in a bad position especially if she is a hard worker who wants to do a good job. They will try very hard and in the end probably causing an accident and be held accountable for only trying to do a good job. Lastly, have we looked at the processes we have asked the employee to do and ensured that they do not exceed human capabilities? If not, the body will eventually suffer damage and require medical care or even worse an accident may occur and someone will get hurt or property will be damaged. A good example is the case of a worker who was using an overhead crane to move containers of parts from the machining area to the hardening area. There had been a problem with the cable on the overhead crane and a maintenance worker was sent to repair or replace the cable. It was determined that the cable would be replaced and as part of the work the hook would be replaced because it appeared to be worn. Maintenance reported the hook repaired and ready for work. It had been two weeks since the crane was repaired and it had operated correctly. On the second shift a worker connected the crane to two bins of parts to save time. He had been instructed when he was first trained on this job that this was not to be done routinely but that the crane was rated at five ton and the parts bins would be no more than 1 ton each. The employee having connected the bins raised the load and was moving it to the hardening area when the hook failed and the load dropped damaging both bins and spilling thousands of parts all over the machining, hardening, and grinding work areas. The investigation revealed that the replacement hook was rated at one ton. During the previous two weeks work the crane had not lifted in excess of one ton and the hook had not failed. When two tons was attempted it failed. Management stated that the primary cause of the accident was that the worker who installed the hook was at fault because he had installed a one-ton hook on a five-ton crane and he was dismissed. The problem was that management did not look any further than the immediate mistake. What about the tool room that issued the hook? What about the maintenance supervisor and his review of work? What about a system in place to inspect high hazards like this where replacing the wrong hook could have resulted in loss of life or damage to a major piece of equipment in the plant? Human error existed here beyond the maintenance worker who installed the wrong hook and if no corrections are made to improve this process it could happen again or a situation like it because there are problems with the maintenance program in this plant. To look at the hazard identification and correction process you would look at the immediate cause of the accident, which was the installation of the one-ton hook on a five-ton crane. Then you would go back to the maintenance worker and find out why he installed the hook. Was he properly trained? Was he authorized to work on overhead cranes? Was he motivated or perhaps a problem employee? Based on these answers you when then look at the maintenance supervisor to see about his training, his motivation. Your next stop would be to identify who should have performed quality control of the maintenance work and identify problems and issues there. Don't forget the worker who loaded the crane. What duties did he or she have and should they have done before operations checks on the crane to verify the proper hook was installed? These answers will help you identify problems in your system that first allowed this hazard to take place and secondly to not identify and prevent it from causing an accident. So if you look at human error as a cause of accidents that impacts on the system you need to find out how to identify human error. We begin by conducting a good inspection of the work. We identify all the hazards we can find, big and small. A hazard may be physical, environmental or process related. You may find pieces of equipment that have hazards created by the way the machine was built which may cause accidents. You may also see temperatures, poor quality air, or poor lighting that may cause an accident. You take those hazards and look for trends. You look at all the hazards identified with lifting for example. You may find that there are very similar hazards associated with lifting throughout the plant. You then look at these hazards as a whole and ask yourself "What could have caused all of these hazards?" After you know that you ask the second question "Why didn't someone notice and correct this problem earlier?" This is where you really find out what is wrong with the system. So now there are two things to correct. The root cause of all the lifting problems and the systemic error that allowed the root cause to exist. This is the best and longest lasting way of correcting a hazard. This was just an example and in life it will not be that easy. It may take days or weeks to get to the bottom of a root or systemic cause. However, this is where the biggest cost benefit can be found. After you find all of these hazards, which ones are you interested in fixing now, later, or perhaps in a few weeks? This is a question of risk. After you have identified the hazards and before your look at systemic causes you need to look at the amount of risk involved. Risk is normally a product of the seriousness and probably of a hazard leading to an accident. You will have to use a risk assessment to identify the high hazards, then moderate then low. Next you will want to rank order each category based on a comparison of the danger involved, people exposed and the cost to correct. The boss will not be interested in fixing all problems. She simply won't have money for everything. There is usually money to fix the high hazard items. Perhaps if you look around you may even find money to fix moderate and low hazards, but you must prove that the hazard and exposure justify the cost. Human behavior is also a part of Human Error. People often want to take the short cut or what appears to them to be the path of least resistance. We can't change this person’s beliefs and reasons for doing this, because it would be much to time consuming and too expensive. However, I believe we can demonstrate to them what good behavior is and require them to follow that behavior. This can be very tricky. Supervisors are often too busy or reluctant to point out to workers when they are not performing to the organizational standard. When supervisors act this way the workers belief that the rule is stupid or not needing reinforcement. A big part of reducing human error is to emphasize the important role that supervisors have in enforcing organizational standards. You can even carry this a step further by requiring all employees to enforce organizational standards. Employees can cause a great deal of the problems due to peer pressure. If you can turn the peer pressure from doing what the employees want to what the organization has set as standard you can get it to work for you. In some career fields I have worked with I've seen positive peer pressure work. Firefighters and pilots both rely on teamwork and the team normally enforces the standards on its own members. This works well than when management is forced to make workers comply with the standards. The key is to work towards changing the employee’s behavior not the employee. STANDARDS There are a lot of rules and regulations out. How do you know which ones you need to be familiar with? I hope to give you just a little information about each of the major ones and then help you decide which ones you need based on your situation. Each organization is different and the rules and regulations may or may not apply. Do not forget about state and local laws. I cannot cover them here, however you must be aware of them. Code of Federal Regulation (CFR) 1910. Is the OSHA standard for general Industry. It covers a very wide spectrum of work practices. It is updated each July and the updates can be found as they are made in the Federal Registry. This is referred to as a horizontal standard and applies to most industries across the board. Code of Federal Regulation (CFR) 1926. Is the OSHA standard for the construction industry. It works just like the standard 1910 except that it covers one industry. It is updated the same. This is referred to as a vertical standard and applies to construction. National Fire codes. These are not federal standards. They provide accepted guidelines on fire prevention and are normally performance based. Local authorities and some government agencies make these guidelines mandatory. The National Fire Protection Association publishes the codes. The codes cover all aspects of fire prevention and protection. Life Safety Code 101. This is not a regulation. It is the standard for protecting life in the event of a fire. It is actually one of the National Fire Codes, no. 101. It is a stand-alone document that deals with matters pertaining to life safety in fire prevention. Threshold Limit Value and Biological Indices. The American Conference of Governmental Industrial Hygienists publishes this little book. It provides exposure limits for chemical and other sources to protect human health and life. American National Standards. The American National Standards Institute (ANSI) publishes these standards. They are CONSENSUS standards and are not regulatory in nature. Organizations use them voluntary. They do carry the weight of a standard when referred to in the CFRs. If you were in a typical manufacturing organization I would have a copy of the CFR 1910 for General Industry and the ANSI standards for specific work operations. If you work in construction you will mainly need the CFR 1926. This will give you the basic information. If your organization works with chemicals you will also need to have the ACGIH and the Fire Codes. I also recommend getting the regulations on CD ROM if you have the computer equipment to do this. This will allow you to do research and verify standards with relative ease. This ease will save you a lot of valuable time. The OSHA standards can be used on OSHA’s web site at www.osha.gov. INSPECTIONS The purpose of any inspection you conduct will be preventive. You will be trying to identify hazards before they cause an accident. This is what they mean by being proactive. You will want to look for conditions, procedures, and practices that if left not corrected may result in an accident. “Primarily, inspections that are well planned and thoroughly executed are used to identify hazardous conditions before they result in an accident (Blake 92).” However, you can make an inspection more successful if you identify not only hazards but their systemic causes as well. “But, by identifying the systemic causes of the hazards, you may eliminate the reasons the hazard occurred (Fanning 94).” First of all you should have a schedule of when you are going to inspect what facilities. This will be discussed further in chapters seven and eight. You should send this schedule of inspections out so everyone can have a head start on planning. Take your schedule and notify the supervisor or division chief at least six weeks ahead of time so he or she will have plenty of time to make him or herself available and locate the keys and people you need to see. You should do this by sending out a letter announcing the inspection and asking for a commitment to the date you have listed or ask for a date that is better for them. You also ask that you be given a few minutes of the supervisors or division chief’s time for an informal in-briefing and out briefing. You may think we are just giving them time to get ready for us. So what is wrong with that? This is your organization and you should be trying to help identify what is right and how to keep it that way. Secondly, you want to sell the safety program and to do that you have to demonstrate that the program cares about the workers safety and health and management's need to get the job done. If your approach is helpful rather than harmful you will establish credibility for yourself and the safety program. You can do no notice walk through inspections to keep them on their toes. One important thing to remember is that you do not want to waste your time waiting for people, keys, or other things that get in the way of your conducting a thorough and yet timely inspection. Now that the people know you are coming. You will need to get yourself some personal protective equipment for the particular work places within your facility or organization. You must lead by example and wear this personal protective equipment when you are in a hazardous area. Along with this personal protective equipment you will want to get the infamous clipboard, pencils, erasers, a 12' tape measure, and a few pieces of test equipment. The kinds and types of test equipment will depend on your training and experience. At the very least you can get a testing device that will check the wiring and a device that will tell you when electricity is present. Many people are now using palm pilots or note book computers to do inspections. If you can get them use them. Every time saving device helps. You will need to make sure you are familiar with the operations and equipment that is used in the shop. You must also know if they use hazardous chemicals, and if any of the workers are on a health-monitoring program. You can find out about hazardous chemicals from the supply section. Simply ask them what chemicals this section orders. You can also talk to the people in personnel about health monitoring. In fact this is a list you should be getting copies of on a regular basis. Next you will want to go through the safety files and look for past inspections. If you have none this inspection will be the beginning. However, if there are previous inspections go over them to see what the inspector found and make a note of items you may want to look at during your visit. Some people even take a copy of the inspection report with them to verify that the corrections have been made. You will also need to go over workmen's compensation claims that have been submitted for that work area and do the same thing you did with the inspections. See who, where, how and why the accidents occurred. Remember if the cause of the accident or workman's compensation claim is left uncorrected or ignored it can cause another accident. You can also get a look at an individual person or work station that may be causing a number of accidents. Along with accident reports and workman's compensation claims you will want to look at all documents that relate to first-aid given in the work area. First-aid cases can be near misses that can do more damage next time. You must look at repairs to equipment and facilities resulting from damage. This will often be the result of an accident. It probably was not reported. Look at the awards, hiring, and firing experiences in the section over the last year to see if any trends stand out. Make a special note of anyone who was fired, or moved to this shop from another shop. In both cases the problem may not be over. Don't forget about the good news. Make a note of any safety awards that were presented to personnel in this section and see how they perform and what their work area looks like. You may be able to solicit the supervisor to let the worker talk to the other workers and help them come up to the standard. Now that you are prepared, make it to the appointment on time and make sure you talk to the person who is in charge of the section you are inspecting. Hopefully this person will want to come along but, if not you have gotten to speak with them first. The in-briefing is just an informal briefing to give you an opportunity to let them know what you are going to do and how you are going to do it. Now, no matter who leads you around the area you have gotten the person in charge involved. Since this will be a learning process for you and the supervisor or division chief start out with the most obvious; cleanliness. Getting the place clean and orderly will clear up a number of "small" deficiencies. You will see cleanliness referred to as housekeeping in most books and regulations. Getting the work place in order can do two things for you: first, the supervisor and perhaps even your boss will see some positive action taken right away and everyone will benefit from the visible improvements in the work place. This first impression will be important later when you want to try to tackle harder issues and problems. Secondly, a clean orderly work place promotes efficiency, and enhances pride among those that work there. All of which can lead to a reduction in the number of accidents experienced in this work area. Along with looking at cleanliness you can use a checklist to make sure you remember everything you wanted to look at. You can make your own check list or use the example I have provided at Appendix N. I have also included program checklists at Appendices D-M and T. Either way your inspection will turn out better if you use a checklist. The more inspections you do the better you will become at recognizing hazards. As you go along try to make it a learning experience for all the workers by pointing out what you are looking for and when you find a hazard discuss with them why it is a hazard and how they may correct it. You will also want to ask some workers about their work section. I have provided some questions at Appendix O that may be helpful. This is not a time for the workers to squeal on their boss but rather an opportunity for them to tell you of any hazards or accidents they know about that others may not have recognized. They can also give you some pretty good ideas on the easiest way to correct some hazards. As you find a deficiency note it on a log that includes the building and room number along with the OSHA or other standard that was violated. I have included an example at Appendix R, which you may find useful. As you finish the inspection make sure to answer any questions the supervisor may have and give him a draft copy of the deficiency log. Remember, you are there to help him and if he can get a few things corrected before his boss sees the report it will help your cause, which is to reduce hazards. Then get back into the office of the supervisor, if he didn't go with you, and tell him what you found both, good and bad, and leave with a promise to help him solve these problems. Remember not to promise to solve them, only to help him solve them. You must leave the out briefing with the supervisor knowing what is wrong, where it is wrong and what they must do to correct it. Make sure he understands he owns the problem not you. After the inspection is completed you must also collate all of the individual deficiencies to see if any systemic problems are involved. For example you may have found a fire extinguisher here and there that was discharged. Singularly this may not seem like a big problem. However, when you add them together you may find out that the contractor who was hired to service these extinguishers is doing a substandard job. If you report them separately it is possible that no one will notice there is a problem. They will normally call the contractor to fix the problem. There is a big pay off to fixing systemic problems. For example it may be cheaper for a person or contractor to repair several light switches at one time than it is to come out and fix each one as you find them. Systemic repairs also keep the system in check to make sure it is working. If your inspection program is designed to help your organization it will benefit your processes. If you use inspections to catch people doing things wrong there will be little or no benefit to your processes. No matter what type of inspection you use and no matter who does the inspection the information gained about the condition of the program can be priceless. Inspections have a place within the organization and can provide complete coverage of the processes and facilities. A follow up inspection should be conducted within 90 days to keep the section working towards correcting the hazards and to see if there is some assistance you can provide to help them succeed. This does not have to be a complete inspection. It is just a follow up and should focus on the problems you identified in the first inspection. However, if we do not conduct the follow up to correct the systemic problems within the organization we will simply be doing the same work over and over again. Perhaps more importantly management will be telling the work force that it is too busy with other issues to implement a permanent solution to this problem so we will continue to fix it whenever it comes up. Once the work force catches on to this attitude of management it will learn to work with the hazards around them and focus on what management demonstrate is important, and it isn’t safety. A special kind of inspection that has a significant impact on the system is the Job Hazard Analysis. This analysis is a systematic and thorough review of the work process as it is being planned or being executed. By identifying the individual steps within the process of the job we can look to see if the steps are properly sequenced, correct tools are provided, if the job requires the operator to be standing or seated, if personal protective equipment is needed, have anthropometric requirements been addressed and lastly does the process get us the product that we want. Anthropometries are measurements of the human body. This must be considered to make sure that the task to be done does not exceed the human capability. For example, switches and buttons should not be outside the reach of the average employee or benches should not be set at the height of the shortest worker so that tall workers must bend over all day. After we have identified the hazards within the process we can then apply solutions to correct the hazards and improve the entire process (Accident Prevention Manual 164). This analysis can take a significant amount of time. However, if done properly it should provide reduced risk for the job reviewed until changes are made. RISK MANAGEMENT After you have identified the hazards you will need to determine how much risk is involved through the use of Risk Management. This can also be used to determine a Risk Assessment Code (RAC). You do this by comparing the seriousness of the hazard with the probability that it will cause an injury, illness, or property damage. This will be determined through the use of a matrix that will compare probability and severity to give you a measure of risk. “The RAC should provide a valid basis for determining the acceptability or risks, prioritizing risks, and allocating resources to reduce risk (Stephenson 44). First let’s look at the possible severity of a hazard. Most hazards are considered low, medium or high. A low hazard will normally result in a first-aid injury or minor property damage. A medium hazard will normally result in an injury that will require medical treatment, property damage of medium value, and may cause an occupational illness. High hazards are the most severe and can cause: - partial or permanent disability - death - significant damage to a tool or piece of equipment - the loss of the whole system - serious illnesses that may lead to disabilities or death. Now lets look at the probability that an incident or accident will occur. This can often be a matter of chance. For example I could repeat the same event over and over again until I injured myself. This injury could occur on the third time I did the event or the 33rd time. I may not know on which one it will occur. Employees often use this unknown chance an excuse to cut corners. They may say I have been doing it this way for ten years and have not been hurt yet. They will normally be telling the truth. However, the very next time they do it they could get hurt. So what you need to do is make a decision as to how often this event may occur in the lifetime of the process. The terms used are normally low, medium and high. Low is used to represent that the event may or may not occur in the lifetime of the event. Medium means that the event will occur during the lifetime of the process and high indicates that the event will occur several times during the life cycle of the process. You now compare the probability with hazard. A chart to help you might look something like appendix S. There are many examples of matrices and you should choose the one that fits your needs best. Let's look at oil spilled on a floor. How much risk is involved? Well, look around to see how a person might fall and what type of surface they will fall on. In this case there are machines to fall on and the floor is concrete. So if the person does fall they may hit a machine or the concrete floor. This would normally cause a broken arm or elbow and may cause a minor head injury. So this would be a medium hazard. Now think about how often a person would fall after stepping in the oil. First of all is the floor smooth or rough? Is the oil in the direct path or to one side? Do personnel have slip resistant soles and heels on their shoes? In this case the floor is smooth concrete the oil is in the direct path and our employees do not have slip-resistant soles or heels on their shoes. So the person would probably slip several times in the life cycle of the process. The process in this case is how long the oil will stay on the floor. So the probability is high. We have a medium risk with a high probability. This should give us a medium risk overall. You may refer back to Appendix S as you go through this example to make sure you understand how it works. Now you must do this for each of the deficiencies you have found. Then compare the risk. Now recommend that the higher risk items be fixed first and then work down the list to the lowest risk. This is the worst first process. You are fixing the hazards that are most likely to cause an accident first thereby reducing the risk to employees. Don't forget to look at systemic causes and correct those as well for a permanent fix. The risk assessment process is very subjective and most people know this. You will get better at it as you go along. You may even seek the advice of a Safety Professional to help you get a feel for an assessment. HOW TO CORRECT HAZARDS Correcting hazards is a very important part of any accident prevention program. The real issue or question is what to correct and how? At first this might seem straightforward, just fix the things you found wrong. However, few things in life are ever that simple. First there must have been a thorough inspection conducted to identify all the hazards no matter how big or small. You will have to correct any life threatening hazards immediately. Most of the other hazards can wait while you review them for trends and systemic errors. There are two ways you can correct hazards. Both work to some extent and both will meet regulatory standards. However, one way is normally temporary and doesn't change the organization but the other does. The fastest way to correct a hazard is to fix exactly what is wrong to meet the standard. Do not look at systemic problems or root causes. This normally corrects the hazard faster and will put you in compliance with the safety standards. This will also seem to be the cheapest method. However, the costs can be misleading. In most cases the hazard will occur again and again and it will cost you to fix the item each time. However, some organizations want this type of program and if that is what your organization wants you may be left with no choice but to provide it. The best way to correct a hazard is the systemic method I spoke of earlier in the inspections section. This is basically a program where you repair things within a system. This is done by gathering deficiencies that are alike or appear to have the same cause. A root cause is identified which in turn will prevent the deficiencies from occurring again. Then the individual deficiencies are corrected. You must be careful not to repair one thing only to break or change another. Money can be saved on this approach because you can repair a number of things at one time and you can repair the actual system. This method is used for systemic deficiencies and not individual deficiencies that do not fit into the system. This is the preferred method of hazard correction and will have longer lasting affect on the system. It will also keep you in the loop for improving the process not just telling management when things are not right. HAZARD CORRECTION RESPONSIBILITY Next you will need to determine who should fix the hazard or systemic defect. You should not be fixing hazards and systemic defects that you found during an inspection. The person responsible for that item or operation should fix it. Often times it will be the supervisor or engineering. The point is to find out who should fix it and let them know how to fix it. Better yet, let them know what it looks like when corrected and the chances of it causing an accident or illness if left uncorrected. FOLLOW-UP Now you will need to follow up at a later date to ensure the hazard was fixed. If it was a high hazard you will need to follow up quickly to make sure it gets fixed. The longer the hazard exists the more chance it has of causing an accident. In most cases you should conduct a follow up inspection within 90 days to check all deficiencies. If an item is not fixed ask the supervisor what she is going to do to fix it and what steps she has taken in the mean time to reduce the hazard. You can also send out short lists of the most common deficiencies found so that other supervisors can look to see if they are occurring in their work areas. ACCIDENT INVESTIGATION AND REPORTING Accident Investigation and Reporting is an important element of any safety program. The purpose of accident investigation and reporting is to support the identification and correction or control of hazards. Investigation and reporting does not exist on its own and serves no purpose outside the prevention of accidents. They are often used for other purposes. When this occurs they are not accident investigations and reports. This may seem like play on words but if your purpose is really accident prevention you will approach the investigation and report from that perspective. The initial responsibility for accident investigation and reporting belongs to the supervisor. This is the key to any successful program. This does not mean the supervisor will do all the investigations and reports. It only means they start the whole process. What's the difference between an accident and incident? If you go back to the "Compliance or Safety" section of this chapter you can go over the definitions again. This is important because people often focus only on what is a problem now, not what could be a problem in the future. It is more important to control the causes of incidents than to focus only on the accidents that cause harm. It is even more cost affective to stop something before it causes harm. Let's look at general responsibilities in your organization: -Employees must report all accidents and incidents to their supervisor. This includes accidents and incidents happening to themselves as well as co-workers. The employee also serves as the initial source of information on the incident or accident. -Supervisors receive reports of incidents and accidents. They decide within the constraints of company policy what incident and accidents to investigate and report to the director and you. -Middle Managers and Directors review accident data and implement measures to reduce or eliminate hazards identified in reports and investigations. -Safety Specialists support the work of the supervisor in reporting and investigating accidents and incidents. You provide trend information to employees, supervisors and management. You make recommendations for corrective measures to reduce or eliminate hazards. You develop policies and procedures to maintain an effective accident reporting and investigation program. Most importantly you will look at the experience as a whole and look for systemic problems. Problems within the system or systems that your organization is made up of have the potential to affect more than the person who had the incident or accident. This is where the big pay off for safety is. Improving the system is long lasting and improves your organization. -CEO or Chief Operating Official provides a vision and support for this program. -Unions keep employees involved in the safety program, review accident experience and solicit employee support to help implement measures to reduce or eliminate hazards identified in reports and investigations OSHA Requirements First OSHA requires accident reporting and record keeping based on the number of full and part time employees that you have in your organization and the Standard Industrial Classification (SIC) of your organization. All organizations that employee eleven or more people in the SICs in table five must complete and maintain on file injury and illness records. These organizations must complete and maintain on file the basic OSHA forms. First, is an OSHA Form No. 300, which is the Log and Summary of Occupational Injuries and Illnesses or an equivalent form. Second, is an OSHA Form No. 301, which is the supplementary record, filled out on each injury or illness on the OSHA Form No. 300. The example accident report form at appendix P when filled out will provide all the needed data to properly fill out the OSHA Form No. 301. These records should be maintained at each workplace and authorized government officials shall be provided access to them. If your organization has no regular workplace records shall be maintained at a central location. You must also keep the records for five calendar years after the calendar year they covered. SIC CODE 01-02 AND 07-09 13 DESCRIPTION Agriculture, Forestry, and Fishing Oil and Gas Extraction 15-17 Construction 20-39 Manufacturing 41-42 and 44-49 50-51 Transportation, Communication and Public Utilities Wholesale Trade 52 Building Materials, Hardware, Garden, Supply and Mobile Home Dealers 53 General Merchandise Stores 54 Food Stores 70 Hotels, Rooming Houses, Camps, and Other Lodging Places 75-76 Repair Services 79 Amusement and Recreation Services 80 Health Services TABLE 5-SIC CODES FOR ACCIDENT REPORTING What about all the organizations not listed in figure five or with less than eleven employees? Unless the Federal Bureau of Labor Statistics (BLS) has notified your organization in advance that they have been selected to participate in the mandatory Annual Survey of Occupational Injury and Illness (OSHA Fact Sheet 93-05) your organization is normally exempt from the record keeping requirements I have just listed. There are two requirements all industries, regardless of number of employees or the SIC Codes must meet. These requirements are: - Display either the OSHA or state poster containing information for employees. - Report to the nearest OSHA office within 8 hours all accidents resulting in a work related fatality or the hospitalization of five or more employees. These are only the OSHA Federal requirements and your state may have additional requirements that you must meet. You must contact them and find out what their requirements are. You as the safety specialist must be trained to conduct accident investigations and reports. You will then in turn train personnel within your organization. Next you will have to develop a program that fits the needs of your organization. This program must provide information that improves the workplace processes and controls or eliminate hazards. You want a program that will give just the right balance of work to keep it going and effective information coming out. This is often difficult to do. Most line managers are already extremely busy and don't really need another task. After you develop this program you will need to staff it with the organization and get the director to approve and sign it. Accident reporting is perhaps the most cumbersome task. I have included an example accident form at Appendix Q. It is essential that employees report all accidents to their supervisor. It is also beneficial if other employees report accidents they see and hear about as well. This is hard to do because we are taught as children that this is ratting and for some adults it is still important not to tell on each other. The unfortunate part is that these employees that won't report an accident may have to see other employees injured by the same cause. This may not have happened if the employee who knew about the accident had taken the initiative to report the accident or incident as soon as they knew about it. After an accident has been reported the big question that needs to be answered is, what accidents should be investigated? Your organization should have a policy on what accidents and incidents should be investigated. In most cases the limit is usually based on monetary costs or injury severity. I don't believe this is the best way to decide what accidents should be investigated. You should also include accidents to systems that are critical to the operation of your processes. These are systems or operations that if disrupted could shut down or significantly degrade your entire organization's efforts to make products or provide services. This may help to keep the company going if you can spot a problem early and work to resolve it. You may also want to address accidents to key personnel within your organization. These are people who need to be at work to keep the organization going. Who if they were out of work would significantly degrade the organization's ability to provide products or services. The main point is that you must have a company policy on what gets investigated. What is an investigation? It is an in-depth look at the causes of the accident with an eye towards making corrections within the system that will prevent the accident from happening again. The in-depth part is as you might expect very flexible. For some accidents a review of the pre-accident facts, employee background, and a review of company policy may tell you everything you need to know. On the other hand you may need to review a number of other elements in addition to the things I have just mentioned. You may want to compare policy with human capabilities, trace an employee’s accident history, and look at past years inspections. This is a very subjective process. As the investigator you must make the decision on how much information is enough to identify the cause and prevent the accident from happening again. There is also a cost benefit to accident investigation. It is hard to justify a $500 investigation to fix a $20 problem. Management will resent this approach very quickly. Unfortunately, you may not know it is a $20 problem until you have spent $500. Who should investigate? As I have said over and over again you must keep line personnel involved in the safety program. If not, the program will suffer because you cannot do it alone. This is a good place for supervisors, employees, safety committees, process action teams and the like to get involved. The important thing to remember is that investigating requires training and knowledge to enable a person to be effective. Of course you should be trained and you should get some experience in conducting investigations. The question now is whether your organization is willing to spend more time and money to train more people? This is something you must discuss with the CEO or director. The important thing is to strike a balance that will allow you to conduct the investigations your organization needs with the proper amount of trained personnel. There must be a format for the investigation and a review process that will get management involved in the process of ensuring a proper investigation was done, feasible corrective measures have been recommended and management buy in as the solutions are determined. Once you have achieved this the reporting and investigating program will be a benefit to your organization. There is one last thing about investigating. Do not think that you should only investigate accidents. You can and should investigate certain incidents. Remember that it is easier and more profitable to solve a problem before it has cost your organization a large sum of money. The process to investigate or an incident is the same. The only thing missing is the damage or injury. ACCIDENT ANALYSIS It is very important to know what the accident experience is for your organization and what that experience is telling you. If you look at all the accidents and incidents occurring in your organization you should notice some similarities among them. You may also analyze the accidents by asking a serious of questions and then analyze the answers. The questions are: Was there one place where a large number of accidents occurred? Was there one section with a large percentage of a specific type of accident? Was there one employee who was involved more than any other? Was there a piece of equipment involved more than any other? In addition to this type of analysis there are some statistics you can use to evaluate the effectiveness of the safety program in general. It is important to compare like items. You cannot compare high hazard operations with low hazard operations. The exposure is different as well as the probability of an accident. It is best to compare sections with themselves during similar periods of time. This will compare the accidents occurring in a period with the accidents occurring in a second period. This will not specifically demonstrate that programs you or the organization implement have caused the reduction. This statistical comparison will show when accidents raised or lowered and you must go to the trend analysis to identify why the changes occurred. This is not an exact science but it can give you and your organization valuable information into eliminating or controlling hazards. For personnel injuries I like to get the rate per hundred or thousand workers. These formulas are the number over the line divided by the number under the line. The first formula gets you the rate of accidents per 100 employees and the second formula gets the numbers of accidents per 1000 employees. Number of Accidents X 100 ----------------------------------------------Number of employees in section Number of Accidents X 1000 ----------------------------------------------Number of employees in section FIGURE 3-PERSONAL INJURY RATE FORMULAE If you have a large organization you can use a formula for personal injuries that will give you a rate per 200,000 man-hours worked. Switch 200,000 for 1,000 in the formula in figure three to get this rate. Number of Accidents X 200,000 ------------------------------------------------------Number of total hours worked in plant FIGURE 4-OVERALL ACCIDENT RATE FORMULA There is also a rate for motor vehicle accidents that will give you the rate per million miles driven. Number of Accidents x 1,000,000 --------------------------------------------------Actual miles driven FIGURE 5-MOTOR VEHICLE ACCIDENT RATE FORMULA For machine related accidents you can get a rate per 1000 hours of operation. Number of Accidents x 1000 ---------------------------------------------Hours machine was operated FIGURE 6-MACHINE ACCIDENT RATE FORMULA I always like to do a cost per capita comparison that can tell you about the severity of accidents by also comparing costs. This will give you the average cost of accidents in a given section and compare that with the average cost from a previous quarter. If the cost per capita goes up the accidents are more severe on average. If the cost goes down the severity goes down. The formula is: Total cost of accidents --------------------------------Number of accidents FIGURE 7-COST PER CAPITA FORMULA These statistics may be good to present to the safety council meetings if members understand the subjectivity they hold. Many things can skew the statistics like the Hawthorne Affect so you may not get a correct picture of what is really occurring. If you are trained in statistics you can do much more than I have outlined here. My focus was on the person filling these duties with little or no training or experience in statistics. My hope was to give you enough information to get started in accident analysis. “Terms such as incident frequency and severity rate may be terms used daily by safety specialists but may not be meaningful to a company’s business leaders unless they understand how those statistics affect the bottom line (Tompkins 40).” That is true for the formulas I have shown you here. You must be able to translate this data into information that management can use. This can be done by coordinating your data with the resource management personnel within your organization and reflecting injury and accident data in what it is costing the organization or what costs could be saved by preventing accidents in terms of manufacturing or services provided. Fire Prevention There are a number of things about fire prevention that you will need to know. I can only tell you about basic information in the context of this book and encourage you to get some training. Fires can and do strike organizations causing serious damage and even loss of life. Fire prevention is a tool that can be used to prevent a fire from occurring and to reduce the potential loss of property and personnel. However good the fire prevention program is, your organization will still need a fire protection plan. Fire protection is normally considered the firefighting and rescue after a fire has started. So you focus on preventing a fire while at the same time making sure someone is available to fight a fire should one occur. Fire normally results from a fuel source that has been exposed to an ignition source or has caught fire from internal combustion. Ignition sources can be sparking wires, a carelessly tossed cigarette, or a mechanical part of a machine that has overheated. Internal combustion is caused by a chemical reaction that is created by a substance that allows it to burst into flames. An old stack of oily rags that have parts cleaning solution would be one example. “Almost 6 percent of industrial fires are caused by portable cutting and welding equipment (Della-Giustina 62).” It is important for you to know the types of fires. There are four different types of fires, class A through D. The classes are described as: - Class A is made up of combustible material like paper and wood. - Class B is oil or petrochemical products. - Class C is electrical. - Class D is metal. Each class of fire has a different type of extinguishing agent or type of fire extinguisher that will put the fire out. Class A is put out by water. Class B and C are put out by a dry chemical or Carbon Dioxide fire extinguisher. Class D is put out by a special fire extinguisher with an agent for metal or one of the dry chemical models that is designed for Class D fires. Fire fighters fight fires with different chemicals and water. The entire subject is beyond the scope of this book. Your focus will be on what the organization does to prevent fires by identifying fire hazards and dealing with them. It is best if you can have an outside source take a look at your facilities and review your fire protection plan. If that is not possible you will need to get additional training to do the work that will leave your organization protected. Fire hazards are a lot like safety hazards and can be dealt with as safety hazards. This is the way I recommend looking at the fire hazards. However, there are some additional requirements for fire prevention that are distinct from safety. First you must ensure that all employees are notified of a fire. This is done by the use of a fire alarm. Fire alarm systems are a must and you will need to decide what system is installed in your facilities. There is a local alarm system that only rings in the facility where the fire is located. If this is the system your organization is using then there must also be a procedure in place to call the fire department and report the fire. There is also a centralized system that rings locally and sends a message to the fire department automatically. One issue very seldom addressed is how the alarm is received locally. If it is a ringing sound alone employees using hearing protection may not hear the alarm and delay their departure from the facility. In addition, you may have deaf employees working at your site who could not hear the alarm. The other option is for a visual alarm. This is usually a flashing light that employees can see and understand to be a fire alarm. This has its weaknesses to and may not be seen by all employees in the facility due to the concentration on their work or a high level of light in the facility. Either alarm method can be used or you can use both together. The decision is based on the situation at your facility and should be made by a professional. Hopefully, this system has already been installed and is correct for the situation. It is not enough to notify employees you must also give them a way out of the facility. Installing the correct number of exits and providing paths to those exits that are free from obstruction or anything that will slow down the movement to the exit do this. An important part of each exit is a way to prevent the doors from being locked for security. This has been implicated in a number of fires throughout history. If security is a problem then special doors can be installed with outside locks and inside panic hardware or an alarm can be installed on the door to sound if it is opened. The cost of these items is offset by the reduction in the possible cost if a fire occurs and employees die from the exits being locked. OSHA has published a plain language standard for this hazard and one provision it allows is that if you have met the Life Safety Code 101 for 2002 then you meet the OSHA standard. This plain language version is very helpful and much easier to comply with. You have got to get people to use the exits. You can do this by developing a fire exit plan. “Evacuation routes and exits should be posted in each work location (Della-Giustina 59).” This information is often displayed on a fire exit plan. This plan describes the routes used to exit in the event of a fire. Fire drills are then used to validate that the plan works. A graphic representation of this plan should be posted where an employee could read it on the way out of his or her area and on the way to an exit. The plan should be simple and easy to read and also indicate where fire extinguishers and fire alarms are placed on the route they are to take out of the facility. Include the meeting place so you can account for all. You will also want to make sure that your fire extinguishers are placed along this route so that an employee would not have to put themselves at risk by going into a corner or blind spot to get an extinguisher. I have included a program checklist at appendix M to help you evaluate this program. Personal Protective Equipment You should never use personal protective equipment as a first choice to protect workers. In chapter two I listed the different ways to abate (reduce or eliminate) a hazard. Engineering repairs should always be your first choice for correcting a hazard, personal protective equipment your second choice and administrative controls your third choice. You can also use personal protective equipment to control the hazard temporarily until an engineering repair can be made. The first step to control hazards by personal protective equipment is to conduct a survey of the workplace. With the assistance of staff personnel within your organization determine which hazards can be corrected by an engineering repair and assist maintenance or facility personnel in implementing the engineer repair. Next identify through a task assessment (Job Safety Analysis) those hazards that can be corrected or reduced by protective clothing and equipment. List this category in two columns. Column one is for applications where personal protective equipment will be used as a temporary measure and the second column where they are the permanent control method. The CFR 1910, Subpart I, app B notes “consideration should be given to the basic hazard categories: impact, penetration, compression, chemical, heat, harmful dust, and light.” You will want to review the CFR for information on different types of personal protective equipment. The major Subparts you may want to look at are listed here in table 6, CFR Subparts for Protective Equipment. 1910.132 General Requirements 1910.133 Eye and Face Protection 1910.134 Respiratory Protection 1910.135 Head Protection 1910.136 Occupational Foot Protection 1910.137 Electrical Protective Devices 1910.138 Hand Protection Table 6 - CFR Subparts for Protective Equipment. The American National Standards Institute (ANSI) provides guidance and information about the different types of personal protective equipment and only those products that are ANSI approved should be used. The proper item should be selected that protects against the specific hazard present. You will need additional assistance in deciding what items are right for what hazards. The supply or procurement personnel in your organization can assist you in determining what products are available for the different hazards. Fashion is also a consideration. Clothing and equipment that is unattractive or crude in appearance will cause a reaction similar to ill-fitting items. Fashion should not be the driving force for choosing an item but it should be a consideration to help raise compliance of usage among workers. After selecting personal protective equipment it is imperative that the item properly fit the individual who will wear and use it. Workers will find ill-fitting items cumbersome and uncomfortable and may neglect to wear them. Proper fitting items, on the other hand, should not detract from the wearers work habits. With a little motivation and enforcement the workers will wear the items that fit properly. After the hazards have been identified and the proper piece of clothing or equipment has been chosen the worker must be trained on the proper wear and care of the item. In addition, to this training a proper place for storage of the items must be provided to the worker. A bad storage place is the worker’s toolbox or tool bench. Items stored in toolboxes become scratched and broken and will not be worn by the worker. The same fate awaits items stored on benches. Furthermore, workers must not only keep the items from becoming damaged and unusable they must also keep the item clean. This is a major consideration in selecting a storage location. Original boxes and packages are helpful in keeping items safe and clean. If original containers are not available a locking food storage bag will do the trick. With all that behind you management still has to encourage and motivate the employees and they must also enforce the standard of wear and use. Your goal should be to maintain a usage level of 100%. This may sound unreasonable but, the closer you get to the goal the more injuries will have been reduced or prevented by the protection. This is often the hardest part of the program because you must impact on the beliefs and behaviors of the workers within your organization. Supervisors will also need to keep spare items on hand for visitors and management who come through the hazardous areas. It is hard to require compliance and not include everyone. I have included a program checklist at appendix L to help you evaluate this program. Compressed Gases Compressed gases create a special set of circumstances for any safety program. These gases are stored in a compressed state in tanks and cylinders both portable and fixed. The most common is the metal cylinder we see used in some shops that hold Oxygen and Acetylene. All compressed gases have one thing in common; they are a gas placed in a container under pressure. This makes the transportation, use and storage of a filled container a primary hazard. The pressure of the contents is held in place by a valve on the container. Any damage to the valve could result in the contents discharging with high pressure. If the container is portable as in a metal cylinder it can create a missile like projectile. These discharging cylinders have been known to go through a block wall. They can damage equipment and injure personnel. Workers have been killed by the impact of the cylinder. The second hazard associated with compressed gas containers is the hazard of the gas inside the container. Each gas has its own characteristics and chemical make up. Some, like Acetylene may be a high hazard while others like Helium, are a medium hazard. Oxygen has its own set of circumstances. A worker can get too much Oxygen and the release of Oxygen increases the potential for fire or an explosion. If a fire occurs and Oxygen is released it will increase the size of a fire increasing the risk of injury and property damage. What is your role as an additional duty safety representative? This is a very dangerous area and you will need to get some help. First you must locate all the compressed gases in your organization. Next you must identify the contents in each container and obtain a Material Safety Data Sheet (MSDS) on each gas. You should categorize the different gases by the hazard they create; e.g. flammable, poison, corrosive, oxidizer, etc. Then check to see if the containers have been inspected in the past and check with the supply or housekeeping section in your organization to determine the frequency of inspection. The hazard of damaging a valve can be reduced and virtually eliminated by ensuring that all protective metal caps are screwed on to cover the valve. Containers or cylinders that are stood upright must always be fastened to a wall or support to prevent the container from falling and breaking the cap and valve. Containers or cylinders stored on there side must have the valve protected so that a heavy object or vehicle will not drive onto the cap breaking the cap and valve. If it is a large fixed tank workman working around the tank must be extra cautious about tools, equipment or workers damaging the valve. Some containers come with a pressure relief valve. If your containers are so equipped you must ensure that a knowledgeable person has inspected the valves and certified that they will operate properly when required. The relief valves operate when the pressure increases in the container. A good example is an outside tank of propane. In the heat of summer the gas may expand and the pressure relief valve would activate and release the pressure. Thus avoiding a bigger hazard of the tank being over pressurized. If there are containers with pressure relief valves you must consider the hazard of the gas released into the atmosphere or work area when the relief valve activates. If the gas is flammable you must ensure that no ignition sources are present. If the gas is poisonous you must ensure that no workers are near the area. It is always best to ensure that the gas being released does not violate any Environmental Protection Agency Regulations. In the case of propane the gas dissipates into the atmosphere when released by the relief valve and becomes a minimal hazard. Firefighting is more difficult for organizations with compressed gases. To ensure the fire department will be prepared to fight such a fire you must notify them where compressed gases are stored, by building and room number, and the type of gas. You must also train employees working in the areas on what procedures to follow in the event of a fire. If we go back to the propane example a fire would increase the temperature of the tank that would activate the relief valve and provide propane fuel for the fire. In some cases the gas coming out of the relief valve can ignite resembling a torch. To prevent this flashback a flame (flash) arrestor should be installed on all vents. Personnel must also be trained to avoid the hazards of working with the gas. An example is CO2 or Carbon Dioxide which when released into a room can displace the Oxygen and may cause an employee to suffocate. Another example is the Acetylene bottle. If this bottle is stored on its side you must stand it upright for a specified time period to avoid the hazard of the liquid itself leaving the container through the valve instead of the gas. So specific training must be provided on each gas and the container it is stored in. Confined spaces significantly increase the hazard of the compressed gas within the container or cylinder. The limited space can magnify the release of any gas and may lead to an injury, fire or explosion. This area requires more expertise than you will have so prohibit all compressed gases from use in confined spaces until an expert can review the procedures and hazards. Containers or cylinders that are portable are normally inspected prior to refilling to ensure they are defect free and that the threads for the valve and the cap operate properly. Cylinders are given a test every few years called a hydrostatic test to ensure the cylinder is strong and not likely to contain a defect. The cylinder that passes is then marked as having passed and refilled and sent to a customer. Cylinders that fail are marked and removed from service. This is done for your CO2 fire extinguisher cylinders. For compressed gas cylinders attached to cutting and gas torches and welding sets there is the additional hazard of the torch being used to burn the gas as it is released through an orifice. There is always the hazard of the flame flashing back into the hose and causing a fire or explosion. All cutting torch assemblies must be equipped with a flashback arrestor in the lines to prevent just such an incident. There must also be some oversight by management to ensure the arresters remain in the lines. The best source for hazards and general information about compressed gas can be found in the Compressed Gas Association Pamphlets C-6-1968 and C-8-1962. Both of which are referred to in CFR 1910.101. For construction you may refer to the CFR 1926.350. Have workers treat all compressed cylinders as if they could explode and injure your organization’s workers and damage property, because they can. By looking at it from that perspective you and your organization’s employees can avoid being complacent and allowing an accident to occur. Hazardous Materials Within many organizations industrial processes require the use of hazardous materials to make the work easier, more efficient, and often within profit margins. The use of these materials although essential must be limited and controlled. The best and most effective method for reducing the hazards of hazardous chemicals and substances is to use a less hazardous substitute that can do the job just as well. This may mean a little research and maybe even some trade offs. However, the end result can be worth it, processes that have minimal hazards, which costs the organization less due to prevention of injury and illness. Hazardous material is defined as “any material possessing a relatively high potential for harmful effects upon persons” (The Dictionary of terms used in the Safety Profession 26). This definition goes on to give specific examples of the materials. In chapter five of this book the Hazard Communication Program will be addressed. This program is designed to reduce or eliminate the hazards of dealing with hazardous chemicals and substances. I won’t go too deeply into the program here, but rather provide you with a warning about what is addressed here is part of that program. There are many different types of hazardous materials used today. Here I would like to briefly focus on two. As you go through your training and while performing your duties as a safety specialist you will learn much more. Flammable and Combustible Liquids First let’s look at flammable and combustible liquids. OSHA in CFR 1910.106 provides specific guidance for working with flammable and combustible liquids. In the CFR and in real life they are tied together by many similarities. However, for simplicity let’s look at them separately here. Flammable liquids are the ones you are probably most familiar with. In CFR 1910.106, (a), (19) flammable liquids are defined as liquids having a flashpoint below 100 degrees Fahrenheit (37.8 degrees Celsius) except any mixture having components with flashpoints of 100 degrees Fahrenheit (37.8 degrees Celsius) which makeup 99 percent or more of the total mixture. Flammable liquids are known as Class I liquids and are dangerous when used or stored improperly. Also in the same section of the CFR at (a) (14) Flashpoint is defined as the minimum temperature at which a liquid gives off vapor within a test vessel in sufficient concentration to form an ignitable mixture with air near the surface of the liquid. There is much more to the definition, but for our purpose here this will suffice. So a flammable liquid is one that when the temperature is below 100 degrees Fahrenheit (37.8 degrees Celsius) will give off vapors that can mix with the air and cause a mixture that will ignite if an ignition source comes in contact with it. Room temperature on most days is enough to cause the vapor to release from the chemical. The flashpoint differs with the chemical. As a safety specialist you are concerned with two things. The risk of fire should be your first concern. These chemicals can catch fire easily and continue to burn as more vapors are given off until the surrounding materials are on fire. Your second concern is that these chemicals are a hazard to the human body. Each flammable liquid must have an MSDS with it or you can get one from your organization’s supply or housekeeping section or the manufacturer. This MSDS will give you the information you need to store and work with these chemicals safely. The flashpoint as well as other important data will be on the sheet. Flammable liquids can be stored in above or below ground tanks as well as cans and other product containers. Each storage method has its own hazards and hazard control methods. In your position you will most likely see flammables in small containers. You will be interested in reviewing the storage of these containers to ensure they are in fireproof cabinets, with self-closing doors, a vent, and spill pan at the bottom. Your primary concern is to prevent these chemicals from catching fire. The storage cabinet is your first line of defense followed by prohibiting ignition sources. “Specially designed metal storage cabinets are available for storing up to 60 gal in small containers (Fire Protection Handbook 3-244). Flammable liquids should never be stored or used near open flames, arc or gas welding, torch cutting, or grinding operations. All spills must be cleaned up immediately and clothing removed when soiled by the liquid. When transferring flammable liquids you must use proper grounding and bonding techniques. That means that the container you’re pouring from must be grounded and the tank you‘re pouring to must be bonded to the container you’re pouring from to avoid static electricity from creating a spark or arc. I have included the definition for grounding and bonding in the glossary. An electrician should check grounds to ensure they are effective. Manufactured grounding and bonding cables with clamps can be purchased. Lastly, flammable liquids create a Class B fire and the appropriate fire extinguisher should be located nearby to extinguish a small fire or to help employees escape. Your second concern, as I said earlier, is the health effects of exposure to the flammable liquids. The eyes, mucous membranes, armpits and genital areas are sensitive and can be damaged by contact or prolonged exposure with these liquids. The normal skin on other parts of your body can also be damaged not just as easily as the sensitive areas. These liquids tend to remove oil from the skin causing it to dry and crack. The liquid may also seep into the skin causing an irritation or rash. If flammable liquids are ingested consult a poison control hot line and get medical assistance immediately. If the liquid gets into the eyes, flush them with water immediately and seek medical attention. When the liquid is spilled onto the skin wash it off with non-abrasive soap and water and if irritation develops seek medical attention. I am talking about small spills in this section. Larger spills would require much more attention to include a spill clean up to prevent environmental damage. If you have large containers of flammables or tanks you must consult a professional to provide your organization with a plan to prevent and control accidental spills. In chapters seven and eight I will talk about the safety program itself but for now is important to list those things you can do to reduce the risk caused by these liquids. See table seven. Identify all flammable liquids. Ensure an MSDS is available for each. Identify less hazardous chemical that does the same quality work. Ensure proper personal protective equipment is used to reduce hazards. Use engineering controls as first choice to eliminate hazards. Train workers on the ways to control and eliminate hazards. Procure and use the proper storage cabinets for flammable liquids. Provide an eyewash. Provide an emergency shower in areas where a worker might have large quantities spilled on them. Table 7 - Flammable and Combustible Liquids Hazard Control Measures Combustible liquids are often confused with flammables, yet they are distinct. Combustible liquids are defined by OSHA in the CFR as any liquid having a flashpoint at or above 100 degrees Fahrenheit (37.8 degrees Celsius) and they are divided into two classes II and III. Combustible liquids are normally less hazardous than flammable liquids because the flashpoint is normally above room temperature except during very hot seasons or when the liquid is heated. The liquid may be heated unintentionally in a part cleaner by a worker accidentally dropping a part into the liquid they have been grinding or in an engine using the liquid as a lubricant. When these situations occur the liquids are easier to ignite and are normally handled as a lower or more hazardous class of liquid. Combustible liquids can be found in many operations and the hazards that are associated with flammable liquids all apply here. The main difference is the probability of fire. With a higher flashpoint the liquids do not as readily give off vapors to mix into an ignitable mixture. So the likelihood of ignition is reduced. This does not mean that you should work with these liquids as if they were harmless. I believe they should be treated like flammable liquids. This type of policy will eliminate the possibility that a worker will mistake a flammable for a combustible and create a fire. The health hazard is much the same and combustibles should be treated as I outlined for flammables. Storage is another issue. Combustibles should be stored separately from flammables. First this will separate the liquids by the two biggest categories. The flammables with a lower flashpoint will not increase the risk for the combustible liquids. Secondly, you will not take up valuable space in your flammable storage cabinet for less hazardous liquids. Radioactive Sources In the safety specialist position that you are in I see your involvement with radiation safety as very limited. Radiation safety or more commonly known as radiation protection is normally the responsibility of a professional with a science or more specifically a physics background. I did not include those responsibilities or training requirements in chapter three. In this section I want to give you general information about radiation protection and some of the requirements out of the CFR. When you talk about radiation in general you are talking about alpha, beta, and gamma rays. These are referred to as ionizing radiation. That means they give off radiation as they decay. When workers are exposed to this radiation they will absorb it and become ill from the effects radiation has on a cellular level. Normally this is not a quick illness unless there has been an extremely high exposure. These extreme exposures are normally not found in general industry. What you could see is cancer and a few other illnesses. Exposure to radiation is measured in REMs. OSHA in 1910.96 defines REM as a measure of the dose of ionizing radiation to the body tissue in terms of its estimated biological effect relative to a dose of 1 roentgen of X-ray. OSHA has set dose rates for annual exposure and workers shall never exceed those dose rates except under specific guidelines also in CFR 1910.96. Each type of radiation has its own hazard. Alpha particles are very small and can be stopped by this page or clothing. The particles do not travel very far. Alpha particles must be ingested to cause a problem or create a health hazard. Beta particles are stronger and require protection. They can travel through some materials and will travel in the air. Gamma rays are strong and can go through most material. These rays can go through the skin causing severe damage. Gamma particles can travel for longer distances in the air. All three types can be found in nature and we are exposed to different types and amounts each day. The radiation around us in the environment is called background. When measuring radiation levels it is important to know what the background reading is so you can obtain correct readings when using a measuring instrument. Methods of controlling radiation hazards are focused on distance, time and shielding. Each method has its own strong points depending on the particles and the processes involved. Distance is achieved by staying far enough away from the radiation source so that exposure is minimal or non-existent. Time is the second method and involves working with a source for a very short time period to reduce exposure to the radiation coming from the source. Reduce the time the worker is exposed and you reduce their exposure. Shielding is the third method and is achieved by placing a material or layers of material thick enough to block the particles and the rays of radiation from coming through to the worker. All three methods can be used to get to a point where the exposure to the radiation from a source is as low as reasonably achievable. This is called ALARA, as low as reasonably achievable. That means that we strive to never allow a worker to be exposed unnecessarily even if it will be below the annual limit. X-rays are another type of radiation and the one we are most familiar with. If you go to the doctor or dentist they will often take an X-ray to look into the body to diagnose an injury or illness. Each time you are given an X-ray you have been exposed to radiation. This is normally not a problem for a typical person and may help to demonstrate that each of us is exposed to certain amounts of radiation and live normally lives. There is a second category of radiation and that is called Nonionizing radiation. These sources do not involve the ionization process and include radio waves, microwaves and LASERs. These Nonionizing sources have a different type of radiation hazard that exists only when the piece of equipment that is producing the source is turned on. For example a LASER is harmless unless it is turned on. Then a LASER light is emitted creating a hazard. This makes control of these sources easier than ionizing sources. That is because ionizing sources can’t be turned off and only weakens over time, often thousands of years. In OSHA CFR 1910.96 radiation is defined as including alpha rays, beta rays, gamma rays, and X-rays, neutrons, high speed electrons, high speed protons, and other atomic particles; but such terms does not include sound or radio waves, or visible light, or infrared or ultraviolet light. OSHA also addresses microwave radiation in 1910.97 and it is referred to as Nonionizing radiation. There are a number of requirements when dealing with a work area for radioactive material. There are dose limits which means that the employer must measure the amount of radiation a worker is exposed to and document that exposure. There are a number of devices that when worn on a worker can measure the exposure. There are film badges, pocket dosimeters, and pocket chambers just to name a few. Every area must be identified that contains radioactive material and signs must be posted, see figure eight. Figure 8 - Radiation Symbol (symbol is magenta with a yellow background). A risk assessment should be done to determine the risk of exposure and the operations classified as high, medium or low. A list must then be developed of every employee that works in that area. Each employee must be given a base line physical so exposure and damage to the human body can be determined at a later date. Personnel must be properly trained in working with radioactive material and each must be issued a device to measure exposure. There must be an emergency notification and evacuation plan that will notify workers and outside emergency response agencies when an emergency exists. “Developing emergency action plans in writing, if you employ 11 or more workers, required by OSHA standard CFR 1910.38 (Tompkins 60).” A procedure must be set up to get the workers out of the hazardous area and decontaminated, if necessary. It is best to coordinate with all agencies involved early so that the procedures will be in place and validated when a real emergency happens. All these agencies must be told the building, room number and type of radioactive source so they can be prepared to respond. Shipping and handling is an even larger area of working with radioactive material. I will not discuss the specifics here, but CFR 49 is published by the Department of Transportation and is the best reference. Don’t forget to review state laws governing the transportation of hazardous material. In addition, all workers involved in the shipping and handling must receive special training to include a driver if shipped by truck. The Nuclear Regulatory Commission regulates some employers and they are held to the standard in 10 CFR part 20. I will not address those employers here. Remember that your role should be very limited if your organization works with radioactive sources. There should be a professional to do the work. This person may be an employee or may be a contractor. The most important thing is that they be trained and qualified to provide oversight for a radiation protection program. Training You will be required to provide safety training for the employees and managers of your company. There are references in the 29 CFR part 1910 that will apply to the operations your company performs. There will be training provided for personnel who are required to wear PPE, involved in the Bloodborne Pathogens program, respiratory protection program, and first aid providers just to name a few. Providing safety training may be a difficult task if you are not prepared. Attending safety classes can often be boring and with no apparent purpose for the attendee. That is unless you prepare yourself and your class properly. “A good approach with safety training is to constantly remind your audience that the whole purpose of the training is to help them do their job more safely, which ultimately protects their health and well-being (Cantonwine 7).” Your first task will be to determine what training is required for your organization. Secondly determine how much if any of this training that you or someone else in your organization can do. You will need to contract the training you cannot do. For the training you can do you will need to determine how to conduct the training. There are nine possible ways to conduct this training. “Nine possible methods include: lecture, discussion, demonstration, structured exercise, case study, role playing, in-basket, games and brainstorming (Cantonwine 59).” Signs There are a number of signs that are required in the 29 CFR 1910 and 1926. It is important for signs in your organization to inform people of the hazards within their workplace. “Signs, labels, markings and instruction manuals are used to promote safety and health by modifying and guiding human behavior (Bresnahan, Lhotka, and Winchell 2).” Therefore signs must be understandable, consistent, and visible. If you have visually impaired employees you may have to devise other methods in place of signs. Signs come in many shapes and forms. However, the size can directly affect the ability of your employees to read the sign. One particular area of interest is in the Hazardous Communication program. “OSHA Code of Federal Regulations 1910.145 establishes rules for signs and tags, and CFR 1910.1200 (Hazard Communication) provides for information on labels and other forms of warnings to alert employees to the presence of hazardous chemicals and how to handle them (Bresnahan, Lhotka, and Winchell 13).” After you conduct your workplace assessment you can identify where signs are needed and how they should be placed. Many signs can be purchased and all you need to do is place them where they belong. In a few cases you may need to make some signs of your own. Summary In this chapter I have tried to give you the basic information about safety that you will need to begin. This is not the end. You have just barely begun. Now it is up to you to take the next step and get some training that will elaborate on what I have done here. I hope I have given you the information you need to keep you going until you get training. A FEW THINGS TO REMEMBER? 1. Do I want a program for compliance or process improvement? 2. How important are hazard identification and assessment? 3. What is the difference between an accident and an incident? 4. Why does a systemic fix provide longer lasting solutions? 5. How can Human Error affect accidents in my organization? 6. What accidents or incidents do I want to report? THINGS TO DO NOW, YOUR SHORT TERM GOALS? 1. 2. 3. THINGS TO DO AT A LATER DATE, YOUR LONG TERM GOALS? 1. 2. 3. CHAPTER FIVE “Elements of a Safety Program." There are a number of programs that you need to know about. Each of these programs is actually an element of your organization's safety program. In reality not all of them will apply, depending on your operation. It is important to include those that do apply in your program. Your program may include security, some do. I will address that subject in its own chapter to provide more room for elaboration. Hazard Communication Program This program or what was formerly known as the Right To Know Law applies to processes and operations that work with chemicals that are hazardous. This program requires that any person that works with or may come into contact with hazardous substances be told what the hazards are, what personal protective equipment is needed to protect themselves from the hazards and how hazardous exposure can be avoided. The program is required by CFR 1910.1200 and begins with the manufacturer of the chemical. They must identify all the hazards associated with the use of the substances. This information is then passed on to the purchaser who in turn passes it on to their employees. “A business should determine what hazardous materials are used and maintain a current list of the kinds and amounts (Della-Giustina 14).” Each employer must first determine if they use hazardous substances. You can do this by reading the labels of the products you use. The label will identify hazards. If you have hazardous chemicals you must develop a written program that describes how you will implement this standard. Chemicals that are poisonous, carcinogens (cancer causing), skin hazards, breathing hazards all fit this category of chemicals requiring the implementation of this program. You will then want to take an inventory of all the chemicals and substances in your organization. This list must be kept in the work place and made available to the work force upon request. You must ensure that chemicals are labeled according to the standard. Within the standard there are some provisions to reduce the amount of work required to comply. You must also maintain a Material Safety Data Sheet on each chemical. If you do not have the Material Safety Data Sheet you may contact the supply person or purchasing department for your organization and they can request one from the manufacturer of the product or the distributor. The Material Safety Data Sheet is a very important part of the process. It is a document developed by the manufacturer and required by OSHA. It must be provided to buyers of hazardous substances. In addition to this document there are a number of software and automated packages that will provide you with a computer generated document. There are also subscription services that work as well. The point is that you must have a Material Safety Data Sheet in the work place for all hazardous substances and it must be available to the work force. The document itself will tell you about the hazards of the substance, first aid, protective measures, transportation instructions, fire fighting instructions, and personal protective equipment that may be required. You must now teach your employees about the program and how to work with the chemical safely. This means that an initial briefing must be given to anyone before they work with a hazardous substance. This initial briefing will tell them their rights and obligations under this program. Formal training must then follow that will teach this person how to work with this chemical or substance safely. After that you will need to determine what items of personal protective equipment must be worn and teach employees how to wear them. The Material Safety Data Sheet is the first place to start to look for hazards and help in identifying personal protective equipment to be worn. The OSHA Standards is the other place to go to for help. Personal protective equipment must only be worn if you cannot control the hazard with an engineering fix. An engineering fix would be an exhaust system, or protective glass, or a filtering system. You as the safety specialist must also survey the work place and determine the personal protective equipment that must be used and notify the supervisor in writing. The organization must provide the proper personal protective equipment to each employee. OSHA Booklet No. 3084, dated 1994 (Revised) is a good resource outside the CFR to get a quick overview of this program. I highly recommend this booklet. You can receive a copy of this booklet by writing to the nearest OSHA office at the address at appendix B. I have included a program evaluation checklist at Appendix J. Confined Space Program This is another OSHA program intended to reduce the injuries and deaths of workers who must perform work inside a confined space. “A confined space is one having limited or restricted means of entry or exit, is large enough for an employee to enter and perform assigned work, and is not designed for continuous occupancy by the employee (Permit-Required Confined Spaces 1).” This program is regulated by CFR 1910.146 and has requirements and procedures for general industry. First you have to decide if you have confined spaces. “Some examples may be underground vaults, tanks, storage bins, pits and dike areas, vessels and silos (PermitRequired Confined Spaces 1).” If you have spaces that fit the definition you must determine if they require a permit. “A permit-required confined space is one that meets the definition of a confined space and has one or more of the following characteristics: (1) contains or has the potential to contain a hazardous atmosphere, (2) contains a material that has the potential for engulfing an entrant, (3) has an internal configuration that might cause an entrant to be trapped or asphyxiated by inwardly converging walls or by a floor that slopes downward and tapers to a smaller cross section, and or (4) contains any other recognized serious safety and health hazards (Permit-Required Confined Spaces 1).” The flowchart on page three of OSHA booklet 3138 will help you sort out the process. This is another booklet you should request from OSHA. However, this is not an area for amateurs. This is definitely a situation where I would recommend your organization hire a contractor to evaluate the work spaces and identify which ones are confined spaces and which ones are permit-required confined spaces. In addition I would get their assistance to set up the program. If it turns out that you have permit-required confined spaces you must inform endangered employees of the existence, location and danger of the spaces. You can do this by a sign or some other means that is as effective as the sign. If you don't want employees to enter these spaces you must take positive measures to prevent their entry. However, as in most cases you may need employees to enter. If so, you will need to comply with the requirements of the standard. In most cases you must develop a written program that meets the requirements outlined in table 8. This plan must be evaluated and updated annually. Permits verify that pre-entry procedures have been done and the space is safe to enter. The permit must be posted at the entrance or made available to employees who will enter in some other manner as equally effective as posting. The permit is good only for the time of this particular work assignment. When canceled, permits must be kept on file for one year. These permits require specific information so you will need to refer to the CFR for the requirements. Employers must also provide training for employees who work in permit-required confined spaces before their initial work assignment. In addition they must properly train an employee in his or her duties. Employers must ensure the employee has obtained the understanding, knowledge and skills needed to perform the duties. This can be done through an examination and hands on test. Further training must be provided when duties change, permit program changes, operation presents new hazard or when employee's work performance is deficient. Rescue personnel must also be trained in CPR and First-Aid. All training must be certified. This can be done by awarding certificates to employees upon completion of training and verification of understanding, knowledge, and skills with a written examination and hands-on test. An attendant must be on duty outside the space in case of an emergency to call for help. This person should not enter the space. To control emergency situations rescue procedures must be established in advance and tested annually. Employees, in some cases may need to wear a harness with retrieval line for evacuation. A retrieval device may also be required. Identifies and evaluates hazards. Tests conditions and atmospheres. Prevents unauthorized entry. Establishes and implements means to eliminate or control hazards to provide safe entry. Explains employee’s duties. Requires Personal Protective Equipment. Explains attendant requirements. Requires coordination for entry if multiple employers are involved. Explains rescue procedures. Implements a permit system. TABLE 8-PERMIT REQUIRED CONFINED SPACE ENTRY REQUIREMENTS If chemicals are involved the MSDS or similar document must be kept at the work site and made available to treating medical facility. I must stress again that this is not a program I would recommend you do if you are an additional duty or collateral safety person. It is very complicated and dangerous and above the requirements for additional or collateral duty personnel. If you are full time you should attend the appropriate training to allow you to run a program of this complexity. If you have confined spaces you will have to do something to reduce the risk. So I have tried to give you a basic explanation of how the program works so that you will be better prepared to hire a professional to implement the program at your organization. When looking for someone look for a Certified Industrial Hygienist or a Certified Safety Professional. My experience with confined space testing is that it is often complicated and should only be done by a qualified person. I have also known of serious accidents that resulted from personnel in attendant status or by-standers going in to rescue a down employee only to die themselves. I have included a program evaluation checklist at Appendix G. Bloodborne Pathogens If your organization is involved in health care or public safety then your employees may be occupationally exposed to Bloodborne Pathogens. You may have heard of the two most obvious dangers of being exposed to blood and certain other body fluids is the possibility of contracting human immunodeficiency virus (HIV) and Hepatitis B virus. This exposure occurs when contact with the products through needle sticks or pricks, mucous membranes, and other sources making contact with broken or cracked skin of the worker. “CFR 1910.1030 regulates this program and its goal is to reduce the risk of occupational exposure to Bloodborne diseases. The rule applies to all workers occupationally exposed to blood or other potentially infectious material (Occupational Exposure to Bloodborne Pathogens-3).” The standard also helps you determine who may be exposed and how to reduce that exposure. If you have workers who are potentially exposed your organization must develop a written exposure control plan. This plan must include the items in table 15. Exposure determination. Procedures for evaluating circumstances of exposure. Schedules and methods for implementing sections covering compliance. Vaccinations. Exposure follow-up. Communication of hazards. Record keeping. TABLE 9-EXPOSURE CONTROL PLAN ELEMENTS The plan must be reviewed and updated annually, when new tasks and procedures affect exposure. Your organization must also make the plan available to employees. When you do an exposure determination the exposure is based on exposure without personal protective equipment. Job classifications should also be reviewed within the work environment. You should list exposures in two different groups. The first group should include job classifications where all the workers are exposed. The second group includes job classifications where employees are exposed some of the time. On the second list the specific tasks and procedures must be listed. Employees exposed to these hazards must receive information and training upon initial assignment and annually thereafter. Further training is required when tasks change or new tasks are assigned. Training must be specific and follow the standard. “ There are two types of employee-related records required by the bloodborne pathogens standard, medical records and training records (Martin 33). Standard controls are needed to reduce the risk. In addition, OSHA requires what they call universal precautions be observed. Universal precaution means that the employer and employee assume that all human blood and specified body fluids are infected with HIV, HBV and other Bloodborne diseases. There are a number of specific requirements for this program that are spelled out in the CFR so don't depend on this chapter to tell you all you need to know. One area of particular importance is the use of gloves. “Gloves should be worn when it can be reasonably anticipated that the employees may have contact with blood, or other potentially infectious materials, mucous membranes, non-intact skin, and when handling or touching contaminated items or surfaces (Della-Giustina 148).” If your employees could be exposed it is essential to identify these potential exposures and control them. There must be a plan to evaluate and follow-up on exposures. Although this program is limited in the kinds of employees who may be affected the results of exposure can be very serious. You should also ensure that personnel providing first aid to your employees has this training as well as first aid kits that provide protective items such as gloves and mouth guards. In addition, your vehicle operators should have the same items in their first aid kits. It is essential that medical personnel be involved so that the program is accurate and effective. I have included a program evaluation checklist at Appendix F. Control of Hazardous Energy One program that has wide application is the control of hazardous energy in the Lockout/Tagout program. This standard (CFR 1910.147) protects workers by preventing them from contacting hazardous energy while performing services or maintenance on machines and equipment. The standard requires practices and procedures to shut down machinery or equipment and install energy-isolating devices, then lock out or tag out machines and equipment before work is performed. This prevents the worker from being exposed to the energy. Whether it is electrical, mechanical, hydraulic or any other type. “The primary tool for providing protection is an energy-isolating device, a mechanism that prevents the transmission or release of energy and to which all locks or tags are attached (Control of Hazardous Energy (Lockout/Tagout)-6).” Lockout means locking the energy out of the machine normally by shutting the energy off, putting a blind in place and padlocking the handle in the off position. Tagout is much the same as lockout except no padlock is used. Instead a tag is used to tell other workers the energy is turned off and should remain that way as long as the tag is in place. “This standard applies to the general industry. It covers the servicing and maintenance of machines and equipment in which unexpected start up or the release of stored energy could cause injury (Control of Hazardous Energy (Lockout/Tagout)-2).” As with most programs the employer is required to develop a program to isolate energy sources and specify the use of lockout/tagout procedures. In addition, all employees must be trained on the use of blinds, locks and tags to control the energy. This will help prevent other workers from energizing the equipment mistakenly. The employer should also conduct periodic inspections to ensure the program is working. In addition, the written program must be reviewed and updated annually or when procedures change. CFR 1910.147 provides specific requirements for implementing this program. However, there are lockout/tagout requirements contained in a number of other standards within CFR 1910. It is essential to review the standards before beginning any program. I have included a program evaluation checklist at Appendix H. Early Return To Work Program Every organization can benefit from having injured workers return to work at the earliest possible time. This is just common sense. However, it is not as easily done as you might think. If you are interested in returning employees to the work place it will take some effort on your whole organization's part to make a program work. What exactly is an early return to work program? It is a program that identifies employees who have experienced an injury or illness at work and are out of work recovering. This program works when an employee is recovered significantly from their injuries to return to work with the organization in some capacity. Or it may mean that a worker who was not seriously injured and cannot do their regular job can be put to work somewhere else in the organization First of all the organization must commit to returning these workers to a productive job where the person can work their way back to their old job. This must be done at the employee’s old pay. First, the personnel office must identify positions that may be used for this purpose. These should be positions that require little physical effort and or training to do the job. Secondly, a job description must be written to outline the physical requirements so that a physician can decide if an employee can do the work. The supervisors of these jobs must agree that the injured workers could fill them with their support. Furthermore, there must be a plan to stay in contact with injured workers to identify when they may be ready to return to work. Then an organization representative should contact their physician and provide them with job descriptions of possible temporary jobs. Once all this is approved the person must be contacted about the position or positions they can fill. Once the person agrees they will report to their new job and a plan will be developed between the employees, the new supervisor, personnel office, and a physician as to how soon they return to their old position when they are fully healed or healed enough to do the old work. Employees will see this as a positive way that they can stay at work where their colleagues and their old job are. They also see that their employer cares and is trying to work them back into the old job. This may not work for everyone, but it can help employees who are interested and willing to give it a try. Employers must fulfill their commitment and return the employees to their old job or the program will lose credibility. If an employee is unable to return to the old job because they cannot do the old work another solution must be worked out. Return to work early programs are only temporary employment opportunities. What benefits does this have for the organization? When an employee stays at home a lot of bad things can happen. They can become complacent, lose interest in their work, or may suffer stress from fear they may lose their job. In addition, if an employee is at home for a long period of time they may feel the organization just doesn't care anymore unless someone from the organization stays in touch with them. This all has the potential of causing the employee to stay at home longer than necessary causing the organization to lose money and be without a trained employee. It will also be harder to reintegrate the employee back into the work place the longer they are out. A lot of employers like this program because the employee is being paid anyway and now they can get some productive work out of them while at the same time maintaining a constructive relationship with labor. This can be a win-win situation. Preventing Motor Vehicle Accidents. It seems that no matter what business you are in your organization is involved with some kind of motor vehicle operations. Motor vehicle accidents can be the leading cause of accidental injuries and property damage in your organization as it is in most other industries. From 1980 to 1992, motor vehicle crashes were the leading cause of work-related deaths in U.S. workers. During this period, traffic-related motor vehicle crashes accounted for the deaths of 15,830 workers – or 20% of al fatal workplace injuries (NIOSH Alert 1). So whether you have a trucking company or just a few company cars any effort that is put into a motor vehicle safety program is money well spent. There are a number of factors that were identified by NIOSH in its 1998 alert. This data showed that males were more likely to be involved than female drivers. Drivers were most often between 30-34 years old and most of those that died as a result of injuries from the crash were drivers. Lastly, over half of those that died were not wearing a seat belt. This information can provide us with information to compare to your organizations. That your drivers who are male, between 30-34 are more likely to die from vehicle crashes. In addition, all prevention programs must include emphasis on wearing seat belts. Three major areas require emphasis; the physical condition of the vehicle, driver’s training, and motivation of drivers. The vehicle must meet minimum standards. These standards should be checked during an annual vehicle inspection and periodically throughout the year. The driver must check out a minimum of items before they depart with the vehicle. These can include the items listed in table 16. Working lights Working windshield wipers Correct fluid levels Correct air pressure in tires Clean windows Working horn Table 10-Driver Checklist A background check must be done on all applicants before they are allowed to drive for your organization. This background check may include a license search, credit check, police check, and employment history review. Do not hire a driver only to find out after an accident that he or she had a list of crashes as long as your arm. This could cost the organization much more than the driver could have ever been worth. Prior to implementing this background check get guidance from a lawyer as to what you can and cannot do. Once implemented submit all applicants to this process. The training and motivation of the driver is also a major area. All drivers should be trained to operate the vehicle they will be operating. In addition they should receive defense driving training and some training in driving in inclement weather. Then you should follow up with ways to motivate the driver. One of the best ways is to establish a minimum standard for driving. Then require all drivers to meet this standard, no exceptions. Items included in minimum standard can be found at table 11. For commercial motor vehicles there is additional guidance. “At the direction of the U.S. Congress under the Commercial Motor Vehicles Safety Act of 1986, national standards were developed for every individual driving commercial motor vehicles in the country. The regulations (49 CFR Part 383) were finalized by the Federal Highway Administration on July, 1, 1988 (Della-Giustina168).” A program I believe was started by American Telephone and Telegraph (ATT) and is very good is to place an orange traffic cone to the rear of vehicles with limited visibility. This requires the driver to remove the cone before getting into the vehicle and he or she is able to see if anything is in the way before backing. Another program is to use headlights whenever you are driving day or night. You should also have a road conditions plan for vehicle operations. This can be as easy as color-coding the conditions. Green is good, dry roads with good visibility; Amber with wet or snow covered roads with poor visibility; Red with wet and or snow covered roads that are icy or melting, and very poor visibility; and Black with ice covered roads, blowing snow, greatly reduced visibility. What ever plan you set up make sure you have rules for allowing your personnel to drive. Most organizations should not drive in Black road conditions. However, if your organization provides emergency response this may be required. Then again is it really cost effective to drive in red road conditions to get some small errands done? Only your organization can answer that question. No speeding tickets No vehicle accidents No reports of reckless driving No damage to vehicle Proper maintenance done each time Periodic maintenance done. Proper cleanliness No excess wear and tear on the vehicle Table 11-Drivers Standard You should have an awards program for drivers that drive for a minimum period without a traffic accident or moving violation. This will provide further incentive to do their job correctly. The last thing and perhaps the most important is to have a realistic idea of how far a driver can drive without suffering from excessive fatigue. The practice of speeding and driving too far may in the short run save some shipping time. However, in the long run it may result in property damage and lost lives of company personnel and the general public. By stopping or controlling this practice you can save money through reduced insurance premiums, lost work due to accidents, property damage, and damage to your company image. Unfortunately, some companies make it so sweet for a driver to speed and drive more hours in a day than they can do safely. Some companies offer bonuses to get a load in early. While others may offer penalties for being on time or what they may call late. This practice not only puts the company at risk it unnecessarily risks innocent people on the road. A lot of people at the management level I have talked to say this practice does not exist. However, I've talked to drivers and gotten a much different picture. It is easy to compare the amount of time it should have taken for a run to be completed and the actual time it took. When I have made this comparison I have been extremely disappointed in the amount of risks taken. If your organization does not follow this practice my hat is off to you. It is worth the time to check into and also worth the effort to control the hazard of driving too fast, too far. I have included a program evaluation checklist at Appendix K. Off-The Job Safety and Family Safety Even though employees are not specifically required to protect themselves after work hours an off-duty safety program can help reduce the amount of time employees spend away from work because of injuries occurring at home, in traffic, or any other places one may go when not at work. A disproportionate number of accidents happen to employees and their families in their own home and communities. The biggest hazard faced away from work is posed by motor vehicle operations. Each year thousands of people are killed, disabled and injured in motor vehicle accidents. Employees from your organization could be among them. If they are this could mean the worker may not be able to come to work. They may also come to work but they may be impaired physically or preoccupied with injured family members or financial losses from an accident. One important area is the loss of injury of a child. Every day, children sustain serious injuries and die in traffic accidents. Many of these tragedies could be avoided with the correct use of child safety seats and seatbelts (Davis and Fanning 01). Emphasis should be placed on encouraging employees to place all children in child safety restraints appropriate for their age. Whether it is the employee or a family member that is killed or hurt the organization loses time and productivity. You may also have the same problems at work from employees or family members who are injured on slips, trips and falls in and around the home. These falls don't have to be from great heights. A simple fall from a chair can seriously injure a person and cause them to be off for days or even weeks. The last major category is back injuries. Many people suffer from back injuries due to over exertion, improper lifting, or improper body movements. Any of these injuries can mean an employee may lose a lot of work or will suffer with pain for years. This can affect your organization's profit. An employer can't dictate how an employee lives their life or change the amount of risk they decide to take. What you as a safety specialist can do is develop a plan that will allow the safety program for the organization to provide the employees and their families with information about hazards away from work. Especially with motor vehicles and the home. The organization can provide the employees and their families with information booklets on the hazards they may face. You can include articles in the company newsletter. In addition, your organization's health insurance company can address prevention issues. Local fire departments and police can offer visits to the workplace at organizational activities. It is even in the best interest of your organization to use local newspapers and radio to get the word out about your safety efforts. Ergonomics Ergonomics is the study of work. What does this have to do with safety? Good question. There are a number of hazards that are created by the people who design the systems, operations, and equipment because they do not consider the limitations of the human body. There are also a number of illnesses and diseases that occur when we do not consider the limitations of the human body. The goal here is to identify hazards that are created by the work that employees must do. Then steps must be taken to reduce the stress or eliminate the hazard. “Ergonomics attempts to "fit the job to the man" rather than to "fit the man to the job" (Oborne 4).” OSHA does not have a specific standard for Ergonomics and the “General Duty Clause” is used to cite Ergonomic hazards. There are a number of hazards associated with ergonomics from lighting, heating, reach, height, to work station measurements and more. Two very big hazards are found in lifting and keyboard operating. Due to the number of injuries and the emphasis on these two sources I will address them here. You should not stop with these two. Any work you put into reducing ergonomics hazards will improve the work processes your organization does. The most hazardous and the one, which costs the most money is lifting injuries. If you are interested in reducing lifting problems you will need to review the lifts done each day. Decide what lifts need to be done by workers, machines or not done at all. Review employees medical files to ensure workers with medical problems that would be aggravated by heavy lifting or perhaps people with a previous back injury are not now asked to lift. Then implement a training program for those workers who must lift. Supervisors must follow up and enforce the requirement to lift properly. See Appendix U for more information on lifting requirements. Keyboard operating is another area where there can be significant pay off for improving the work situation. First the worker must have a workstation. Do not overload the worker or force them to work in an uncomfortable position. Refer to Appendix U for the proper measurements for a workstation. The best solution to most workstation hazards is to provide the worker with an adjustable workstation so they can make it fit their body. Lastly get medical care immediately for all workers complaining of physical pain or numbness especially in the wrist or elbow. In chapter three in the section on conducting inspections I introduced you to a special kind of inspection called a Job Hazard Analysis. This analysis is prefect for identifying ergonomic hazards. If you have any experience with flow charting, fault tree analysis, or any other form of laying out a process you can use this to lay out the process and look at the individual steps and then list the potential hazards associated with each step. After that you develop control measures to reduce or eliminate the hazard. If the process is already being done you can use employee and supervisor questionnaires to find out what hazards exist and their impact. You may also use a video camera to tape the process to find out just what is happening. This beats the old clipboard and watch technique I was originally taught. You stand by the person doing the process and with a watch and a clipboard document what he does and how long he does each step. In the margin you write down hazards that you see with each step. Later you can go back over the document and add potential hazards that you did not witness, but are probable. With videotape you can go back over what is being done and take second looks at steps of the process. More importantly you can point out to the employee what they where doing and how they could modify the process to reduce hazards. One part of any process you must be very familiar with is the amount of repetitions the employee is asked to do. This can lead to increased hazards if the employee is ask to increase the number of repetitions of work done above the amount that can be done without causing damage to the human body. Always review processes when management wants to increase repetition or the speed of each repetition. The initial production gains may be offset by injuries and accidents. One interesting aspect of this hazard is that it can be directly related to job fulfillment. I have seen workers report injuries more before lay offs, cut backs or job shifts. This is an area that should be addressed early in every process that adversely affects the employees. You can even notify the personnel office of the impact that injuries may have when a reduction in force or lay offs take place. This impact can be monitory as well as production slow downs or possibly a disabled worker on long-term workman's compensation. Don't forget to look further at this type of hazard. This is an outstanding opportunity to train the supervisors and workers to spot ergonomics hazards and then you can work with them to solve or control these hazards. This will give them a part of the solution and a certain amount of buy-in to the program. It will be their program too, not just yours. I have included a program evaluation checklist at Appendix I. Voluntary Protection Program This program is as its name implies a voluntary program where an employer goes beyond the minimum standards set by OSHA. “The program requires an employer to establish a program that demonstrates improvement towards better employer commitment, employee participation, quality analysis program, hazard prevention and control programs, and comprehensive training for employee program (All About OSHA-31-32).” The employer must apply for the program with the nearest OSHA office. OSHA will then review the application and conduct a site visit. If the site is approved OSHA will present a certificate and flag at a ceremony honoring the employer. Re-evaluations are done periodically. What does your organization get for this extra work? Besides the obvious savings from fewer accidents and property damage the processes in your organization will also improve. In addition, OSHA will not schedule your site for program inspections. OSHA will however, visit your organization for employee complaints, serious accidents, and chemical spills. This program helps get your organization away from compliance and into process improvement. The safety program will then be a big benefit to the organization. This is where the safety program can help the bottom line of your organization and at the same time improves the quality of life of the work force. The additional positive publicity doesn't hurt either. Safety and Health Program Management Guidelines OSHA has been working on a set of guidelines to voluntarily get employers to implement a Safety and Health Management Program much like the one I have been describing in this book. OSHA has found, through its workplace inspections and visits, that employers who have implemented a Safety and Health Management Program have a lower rate of occupational injuries and illnesses. Through OSHA’s experience with employers involved in the Voluntary Protection Program indications are that when a program is in place and managed properly that workers moral and productivity may also improve. OSHA’s guidelines are focused on encouraging an employer to put in place a management system to manage the safety and health program for that employer. This program appears to focus on reducing injuries and illnesses through the effective use of management principles and not just standards, rules and regulations. That would mean an employer would implement a management program for safety like they do for most other applications. This provides a foundation for safety and takes it from a series of applications to reduce accidents and moves it towards something that management provides oversight and responsibility for. The safety program should then develop goals and objectives like other programs and measurements will be taken to move towards an almost continuous improvement of the processes used by the employer. OSHA indicated in the Federal Register Notice that certain provisions must be included for an effective program. These provisions include: - Systemic hazard identification - Hazard evaluation - Hazard prevention - Hazard control One interesting note added to these provisions is that they must not only work for job hazards that currently exist but also for potential hazards as well. This is a significant step forward from standard compliance. This focus on management of safety and health would not relieve an employer of the responsibility to comply with the standards, rules and regulations that exist but through the application of a management approach to safety and health these standard, rules and regulations would not only be complied with the performance of the employer would be better than that required by compliance. OSHA has listed four major elements that must be included in an effective management program. These major elements are: - Management commitment and employee involvement - Worksite analysis (present hazards and potential) - Hazard prevention and control - Safety and Health training for all In addition to the major elements OSHA also lists a number of actions they believe an employer must take to implement the major elements. These actions range from establishing clear goals and objectives to holding managers and supervisors accountable for meeting their responsibilities. The guidelines encompass such things as proper maintenance of facilities and equipment, planning for emergencies, and establishing a medical program. All of which, although not directly related to safety, can have a significant affect on the success or failure of any safety program. The implementation of a management program for safety and health is the only real way to improve an entire organization. I believe that is why OSHA is trying to go beyond compliance and get into the implementation of safety management practices. Practices I learned of the first time I read a safety book. The approval and implementation of this guideline as voluntary or as a standard will have the potential of getting beyond compliance and onto a focused effort to prevent accidents and illnesses where they start in the application of management programs. Hearing Conservation Noise can cause damage to your employees hearing as well as cause stress in the workplace. You must first determine what noise levels exist within each work area and determine the noise exposure over an eight-hour period. If, that noise exposure is 85 decibels or more you will need to provide a hearing conservation program. “An estimated 14 million workers in the U.S. are exposed to hazardous noise (Noise Control 7).” The processes used to produce a product or a service creates noise. That noise can cause damage to the inner ear that can result in a temporary loss of hearing. Some hearing will return after a period without noise. However, this can be deceiving and should not affect your hearing conservation program. The higher the noise for the longer the period the more damage can be done. When employees sustain a loss of hearing this should be recorded on your injury log. As part of the initial hiring physical an employee should take a hearing test. This will make note of their hearing as of the date they start to work for you. If this employee is exposed to 85 decibels or more an annual hearing test is required. Employees exposed to noise must also be provided earplugs or muffs to prevent the noise from entering the ear. It is best for these plugs to fit properly and provide the amount of noise reduction necessary. “It may be possible to: use quieter work processes, alter or enclose equipment to reduce noise at the source, use sound-absorbing materials to prevent the spread of noise by isolating the source (Noise Control 7).” Summary I hope this chapter has given you some insight into elements of a safety program that can really help your organization have a program that addresses the needs of the organization while still looking at the employees needs. THINGS TO REMEMBER 1. What elements should be included in my organization's safety program? a. b. c. 2. How do these elements fit into the safety program? 3. How can I fit these elements into a program? THINGS TO DO NOW, YOUR SHORT TERM GOALS? 1. 2. 3. THINGS TO DO AT A LATER DATE, YOUR LONG TERM GOALS? 1. 2. 3. CHAPTER SIX “Elements of a Security Program” In addition to the safety program many safety specialists are in effect collateral duty safety and security personnel. There are many aspects of safety and security that can be handled the same way. Security does however have some differences. With security you are not looking for an unplanned or unforeseen event. You are looking at events that are done on purpose to either take something from your organization or to damage it. In either case it is a great benefit if these incidents can be avoided. “Today, these specific functions of security are grouped into the following three categories: physical security, personnel security, and information security (Security Management 3).” An organizations security program must include all three to be effective. In addition, there is synergy that develops from the three categories that makes the total implementation more powerful than each by itself. The Occupational Safety and Health Administration is also concerned with security when it comes to employee injury. “In 1993, the General Duty Clause was extended to include security violations when a $5,000 penalty was proposed against an Illinois hospital. OSHA alleged that the hospital failed to protect persons on the premises from violence Security Management 7).” There are many ways to develop and implement a security program for your organization. The one that I favor is to conduct a threat assessment that will identify the threats against your organization and then conduct a vulnerability assessment to identify your weaknesses to those threats. This approach will provide you with a comprehensive look at your organization and make controlling hazards a lot easier. It will also help you focus your effort so that you achieve the greatest benefit for the money spent. THREAT ASSESSMENT The threat assessment is a survey of the threats to your organization based on your location or industry. Each organization has a unique position in their industry and the threats can risk this position causing damage to the organization or its customer base. These threats can come from inside or outside the organization. The employees of the organization can do great harm to the organization by taking or damaging property. They can also take ideas and concepts from the organization’s process and give them to competitors. After the fall of the Berlin wall “countries appeared to improve relationships with each other, economic espionage by foreign governments became a concern for domestic business (Security Management 7).” This type of industrial espionage normally involves the selling or trading of organization secrets. In addition to espionage there can be troubled employees within your organization who can injure fellow coworkers or managers because of a perceived injustices. There may also be sexual harassments and domestic problems that drag themselves over into violence. All of which not only jeopardize your company and its employees it may also provide unwanted damaging publicity. These personnel have fairly easy access to your employees and in many organizations can just walk in and have their way. Within your company there will always be the threat of theft of property. This can be a very expensive loss to your organization. It is much easier for your employees to steal from you than for an outsider to. Your personnel have a great deal of insight into how your organization operates, what property is available, the properties worth. All of which is very important to a thief. In addition, your employees have ample opportunity to steal from you. They are on the premises at least nine hours a day for five days a week. This provides a great deal of opportunity. Outside of your organization there may be personnel who may be working to gain access to your organizations secrets, equipment, and manufactured items. These personnel may be from competitors or just freelance. In either case these personnel will be capable of using your own employees, literature, web sites, and open houses against you. This does not mean that you have to lock down and keep everyone out. It does mean that you should identify what can happen and how likely it is to happen. As with the safety program the team approach is best. A team that consists of managers, supervisors, employees, union officials and representatives of local law enforcement agencies should do the threat assessment. This team should meet to identify potential and reasonable threats against your organization and its employees. These can be determined through brainstorming, historical information, known threats or accusations, as well as the results of employee and contractor background checks. This threat assessment consists of two basic parts the identification of hazards and then an assessment of hazards. First you must identify the hazards that exist to your organization. This information can be obtained by speaking to law enforcement agencies, insurance companies, industry groups, and an assessment of your facilities by personnel from your organization The threat assessment should look at the threats that exist and that can be made against your organization. One source is police reports. Through these reports you can see what crimes have been committed in the physical area of the town in which your organization exists. It is also important to look at what crimes have been committed against organizations similar to yours, which may indicate that your organization could fall victim to the same crimes. For example many may remember the violent crimes done to Medical Clinics that conduct abortions. These crimes put all such organizations on alert for the same crimes being committed against them. “No company or facility is immune to sabotage. However, the types and targets for sabotage can be predicted. The person doing the sabotage will look for a target that is easy to access, is critical to the operation of the facility and at least partially self destructible. The person doing the sabotage is likely enemy agents, disgruntled employees or individuals who are mentally ill (Della-Giustina 79).” With this in mind sabotage must be considered an evaluation of how sabotage has affected your industry and the local area. Sabotage can result in loss of markets and of reputation. Most of us can remember the Tylenol tampering that resulted in a significant loss of profits to the company. This can happen to any organization or product. “Terrorism is a covert and criminal act that provides problems for management and emergency service personnel. A lot of these acts of terrorism deal with bomb incidents, bomb threats and taking of hostages. In order to be prepared contact must be made with the local enforcement agencies, the FBI and bomb disposal units. This allows for the assistance of more experienced personnel (Della-Giustina 79).” These threats may not be against your organization but rather using your organization to achieve their goals. One example is the theater take over in Russia to gain a peace agreement with a state of Russia. The loss of life as well as fear of future patrons can cost a significant amount of money. Again it would be naive to believe this could never happen to your organization. The simple truth is that it has happened to many times to too many organizations. VULNERABILITY ASSESSMENT The vulnerability assessment is used to identify areas within your organization that are vulnerable to attack or advantage. This is follow-on to your threat assessment. In this assessment you take each of the threats that is credible against your organization and determine how vulnerable you are to those threats. As you go through this threat assessment it is best to use the Risk Management process used for accidents. This process will help you determine the probability and severity for each hazard identified during the assessment. One example would be how vulnerable are we to employee theft? By looking at the security of your facility, ability of an employee to carry out your product, and the results of background checks you can determine if your organization is at risk. Next might be the ability of your employees to cooperate with an outside individual to take your property or leave doors or windows open to allow access to your facility. This will give you some insight into how your employees could help other persons. Your task is to follow up on each of the threats and determine your vulnerability. This is another area where industry groups, police, and insurance companies can provide information. Assistance may be provided in the form of an evaluation of your facilities by one of these professionals. Their input could be invaluable. HAZARD CONTROL Now that you have identified the possible threats to your organization and conduct an evaluation of your vulnerabilities you have a pretty good idea of what could happen to your organization. Now you must follow up and determine ways to control those threats by eliminating your vulnerabilities or at least reducing them. There are many ways to do this and each will be as unique as your organization. This hazard control is done much in the same way as the control of safety hazards. By using the risk management process and assigning a risk assessment code to each hazard you can determine which are highest risk, moderate risk and low risk. You then work on the worst first. It is also good to track the improvements to each of these hazard control methods. As with safety it is good to conduct a follow up evaluation at about 90 days and conduct annual inspections. I have included a security program checklist at appendix T. PERSONNEL SECURITY Background checks should be conducted of each employee and contract employee within your organization. This should not be a quick look but a through search of a person’s background. Through this process you can identify employees with violent backgrounds, criminal history, mental illnesses, connections to criminal organizations or terminations for stealing company secrets. This is also not as one-time exercise. Background checks should be conducted periodically throughout the individual’s employment history. There are circumstances and incidents that may occur to your employees that you are not aware of that can identify potential problems. “Once a substance abuse testing program for new hires is set up the word gets around – active drug users seeking work do not apply for jobs at these companies (Tompkins 71).” “Establishing company policies on the use of alcohol (for example, not reimbursing drinking costs through expense accounts) can also communicate messages about acceptable behavior beyond the workplace. Clear policies restricting the use of alcohol during lunch hours, in company entertaining and at company functions convey that organization’s culture (Tompkins 71).” Substance abuse can cause a normally loyal and hard working employee turn to stealing and selling your companies secrets to pay for their drinking or drug habit. With the total numbers of persons who are using drugs now days it is hard to believe that an organization could not have a problem with this area. Access to your organization must be restricted to those persons who have a need to be there. As I stated earlier it is very easy for personnel to walk into some organization. The easier it is to enter your facilities the easier it is for someone to come in and do your employees harm. There can and if possible should be a locked door between your work areas and the public. An administrative person or a locked door with a code or card required to enter can control this area. There should be a buzzer for visitors to push to ask for entrance. Many people believe this kind of security is not needed but it is only not needed if you have conducted the threat assessment and this is not seen as a problem for your employees. It is also important to provide security for your personnel in the parking lot, especially at night. The use of lighting and security cameras can provide the level of security you need. In some areas you may want to have a security guard walk your female employees to their car if late at night. Parking garages are also a great asset and one that can be controlled by your organization. It all comes down to cost and the threat you see facing your employees. PHYSICAL SECURITY It is essential for your organization to have a physical security plan for the facility and operations. This physical security plan should require locking of doors and file cabinets when not in use. It should require a limited access to rooms and files to only those who need and have a right to the room or file. In addition, the facility itself must be locked both from inside and out. It is essential that each exit have an alarm installed to tell you when someone is leaving your facility. You should then check to see why each person has left. Never lock exits in an effort to control theft. This method will leave you employees vulnerable in the event of a fire. One way locks and alarms are the best method. Physical security also includes the parking lot and surrounding area. This will give you what is called stand off from a perpetrator. In addition, you can use barriers to prevent people from driving right up to your facility. This is called access control. When you incorporate both these applications you begin to control the ability of a person to gain easy access to your facility. INFORMATION SECURITY One area that is quickly gaining a lot of publicity is information security. Each organization uses automation to cut costs and speed up operations. Unfortunately this automation can leave your information vulnerable to attack and theft. The evening news reports often contain information about hackers breaking into web sites and gaining customer information from a company or damaging the company web site. Each of these can cost the organization valuable money and customers. First of all if your organization has a web site you are vulnerable to attack. If you store sensitive information on this web page or an intranet it can be lost or stolen. You must build an information security plan to eliminate access to those not authorized and to check access to those you have authorized. First your organization can use firewalls and a good solid password program. Firewalls can stop most outside threat. While a solid password program will force your employees to use passwords that are harder to break. Many employees use passwords that are easy to remember. Unfortunately they are also not hard to figure out. There should be an ambiguous method of password use. Trash is another source of information about your organization. Do you control it? Do you know is often included in your organization’s trash? If not there could be valuable information being provided to anyone who is willing to collect it. Part of your information security plan must be to determine what items should not be thrown away. These items should be shredded. This will prevent items from getting into the wrong hand. Do you know whom your employees have contact with outside your organization? Do you know what information they are sending over the e-mail system? These are two very important questions that must be answered. Key and essential information should never be sent through e-mail. It is too easy to get hold of someone’s e-mail or it may accidentally be sent to the wrong person. Lastly is the use of cell phones to pass information to other members of the organization. Cell phone transmission can be picked up easily and therefore present a significant hazard for the loss of information. The use of telephone connected through lines is much safer. The problem with cell phones is they are too convenient and make it too easy to stay in touch. They also invite conversation that may include sensitive information. THINGS TO REMEMBER? 1. What security hazards does my organization have? 2. How vulnerable is my organization to outside theft? 3. Do we have a plan to provide physical, information and personal security? 4. What do we know about our employees? THINGS TO DO NOW, YOUR SHORT TERM GOALS? 1. 2. 3. THINGS TO DO AT A LATER DATE, YOUR LONG TERM GOALS? 1. 2. 3. CHAPTER SEVEN "How to Get Started." First you spoke to the person who appointed you to receive your new duties. Hopefully, through chapter two you now understand these new duties. Next you went over your skills and identified weaknesses. Chapter three should have helped you and the training you need should already be scheduled. In chapter four I went over some safety fundamentals to get you started. Now you can do one of two things. If you are replacing someone who has left within the last 6 months you will want to start by reviewing his or her program. If this is your situation skip this chapter and go on to chapter eight for you lucky ones. On the other hand if you are just beginning a program or there has been a long lapse, of more than six months, between you and your predecessor you will want to continue here in chapter seven and skip chapter eight. “Any existing, informal incident prevention activities that are working should first be reviewed and assessed for effectiveness (Tompkins 36).” This is a real time saver. Anything already in place should be added to the safety program and improved upon. Policy Letter First put together a memorandum or letter for the director's signature that will spell out the safety policy for your organization. If your duties include security include this subject in the policy letter as well. This document should be a vision not indepth guidance. You should coordinate with management and labor and once completed it should be posted for all to see. This document should be used as a blue print or time line describing where the safety program is going. It will also set the tone for the conduct of the program and should not be signed by anyone but the highest-ranking person in the organization. I have enclosed a sample at appendix P. This will give you some idea where to start, but don't limit yourself to what is in this example. After you've gotten the letter published and posted you will need to compile a complete list of all of the facilities and operations that are covered by the safety program. Facilities List and Assessment A good place to go for help on this facility list is the facility maintenance or housekeeping section. They can tell you what belongs to your organization. You will then need to look at the operations that are conducted in these facilities and determine which ones have the potential to cause a serious accident resulting in a personal injury or property damage. Hopefully, you can obtain some introductory safety training before you do a hazard assessment on your facilities, but if you don't you will need to do the assessment any way. Since this will be a learning process for you start out with the most obvious, hazardous material. Make a list of all the facilities, which use hazardous materials in their work. The hazardous materials can be flammable, poisonous, explosive, corrosive, or carcinogenic (cancer causing). How do you determine if a substance is hazardous? By simply reading the label or referring to the MSDS. An MSDS is a document that provides basic information about the health hazards, fire, first-aid measures, protective clothing and equipment, and transportation requirements for the hazardous substance being used. The manufacturer of the hazardous substance develops the MSDS. If the product has neither one of these you can contact your logistics or supply office and ask them to get the label or Material Safety Data Sheet from the manufacturer. After you've done this go on to identify those facilities or processes that require the use of presses, cutting tools, welding, drilling, smelting, or overhead cranes. These all have the potential for serious personnel injuries and property damage. Next identify those facilities or operations that have a health risk present. Health risks involve things like high levels of noise, LASER lights, use of gases, confined spaces, and painting. If your duties involve security now is the time to conduct the threat assessment as part of the hazardous assessment of the organization. Remember to include information from law enforcement agencies, insurance companies, and industry associations. Now take your list of facilities and identify all those facilities or operations that involve a high hazard. These will be classified high risk and require more attention. If you remember from chapter three high hazards may cause a partial or permanent disability or may even lead to death. High hazards may also cause significant damage to a tool or piece of equipment or may cause the loss of the whole system. In addition, high hazards may cause serious illnesses that may lead to disabilities or death. Then make a second list of facilities or operations that involve medium hazard operations. A medium hazard will normally result in an injury that will require medical treatment, property damage of medium value, and may cause occupational illnesses. Lastly, make a list of low hazard operations and facilities. A low hazard will normally result in a first-aid injury, minor property damage and no illnesses. See appendix D for an example. You can classify your facilities and operations again later as your get better at this. You will now want to schedule some time to look at each of the high hazard facilities or operations first. You will then want to determine how much risk is involved and the chances of an accident occurring. You may again refer to chapter three to determine the risk involved. By putting the facility on the list, as high, medium or low hazard you have done the first part of the risk assessment now you need to determine what the probability of the hazard occurring is. The terms used are normally low, medium and high. Low is used to represent that the incident or accident may or may not occur in the lifetime of the event. Medium represents that the incident or accident will occur a few times in the lifetime of the process and high indicates that the incident or accident will occur several times during the life cycle of the process. You now compare the probability with the hazard. The chart to help you might look something like appendix S. After confirming the risk make a schedule that will allow you to inspect high risk areas twice a year and the medium and low risks once a year. This should not be the only inspection done. Supervisors should conduct inspections of the areas they are responsible for. These should occur monthly or every two months. They should provide you with the results of these inspections. Employees should also conduct inspections of their work areas daily to ensure a constant review of the process, not just safety. Safety Committee The next thing you'll need to do is set up a safety committee. This is a very important step. What is a safety committee? It is a group of people from your organization who are appointed to serve as members of a council that helps you and the director manage the safety program. The members attend meetings, and assist in the development of policies and procedures to control hazards. Members may also serve on sub-committees that work on special projects for the committee. Guidelines for a committee are listed in table 8. I took these out of Code of Federal Regulation (CFR) 1960 for Federal Agencies but they make sense for all committee as well as councils. Some people wonder "why a safety committee?" To fulfill requirements is not an acceptable answer. The safety committee’s role can include periodic site and/or area inspections, assistance in accident investigations, and facilitate employee hazard notifications (Della-Giustina 43).” The real reason is to get management and labor involved in conducting the safety program. Safety committees can be an excellent management tool and can be used as sounding boards for management to keep in touch with activities that affect the welfare of the organization and the workers who keep it going. - Have equal representation of management and non-management employees. - Establish a regular meeting schedule, at least quarterly. - Furnish advance notice of committee meetings to members and post for employees. - Maintain written minutes of each committee meeting and distribute a copy to each committee member, and post for employees to see. TABLE 12-SAFETY COMMITTEE GUIDELINES Committees can be used as a type of open door policy that lets workers and labor representatives get to the director on issues they feel are important to worker's safety and health and can also serve to guide the safety program. Let's consider a properly organized and functioning committee. The director will serve as the chairperson. In addition, he or she will appoint members to the committee who are committed to making a positive impact on worker safety and health and improving the processes of the organization through prevention of accidents and property damage. You should develop a list of names for the director to consider. You must determine if these personnel have the ability to become leaders and have the maturity needed to work in a positive direction. Suggestions for possible candidates: -Representative from building maintenance or housekeeping. They will normally correct the hazards. -Representative from procurement. They purchase the hazard materials, machinery, safety equipment, and spare parts. -Representative from personnel. They hire and provide training of personnel. They will also be part of the system that provides pre-employment physicals and workman's compensation for employees. -Representative from section with worst safety record. They need the help. -Representative from high hazard area. They have the most to lose. -Labor representative. They can get labor involved and use their influence to motivate workers to act in a safe manner. -Individual workers who want to contribute. They are the heart of the program, if you can't convince them it won't get done. They also know where most of the problems are anyway. You should never serve as a representative or chairperson for the committee. It is not your program, it is the organizations and the director runs the organization so they should chair the meeting. You should serve as the secretary to the committee since you will do most of the administrative work for the committee anyway. You can also have technical experts who can assist the committee or its sub-committees. If the organization has a health nurse this would be a perfect example or perhaps a welder to work on welding issues. This must be done on a case-by-case basis and the committee should let you know when a technical expert is needed. As the secretary you will do the administrative work to set up the meetings, develop an agenda, put together accidents and exposure statistics and coordinate a set of minutes after each meeting. You will also need to ensure the minutes are posted where all can see them. For your role in providing accident statistics it may be best to go back to chapter four and review that section. You should provide statistics over the reporting period since the last committee meeting with averages over the last two or three periods. You will also have to provide a trend analysis describing the accident experience and provide some control measures to reduce the risk. An area that is difficult and requires a good deal of knowledge is to forecast where accidents will occur. This can be done if you have a good background in safety. If your background is weak I would not try this. It can cause more problems than it is worth. However, as a tool it can help management focus its efforts on risk reduction. It is impossible for me to provide you with a full explanation of how to perform a forecast of where risks and accidents will lead to problems. However, you can look at where accidents have occurred and where risks have been high and this is a good place to focus your energy. The meetings should be held quarterly and can be added to the end of another meeting or be a separate meeting. There should be an agenda prepared, approved by the chairperson, and distributed to members at least five working days before the meeting. You will want to solicit input for the agenda from management and labor so that current issues can be addressed. It is also a good idea to post the agenda so workers can see that the council is working and what issues they plan to address. It is important for you to reserve an appropriate room or facility to hold the meeting in. You will provide supplies that are needed and make sure equipment is working. This may include slide or overhead projectors, paper, pencils, photographs or reports and statutes. You will develop a set of minutes of the proceedings of the meeting. The minutes should include decisions reached and individuals or groups tasked to take actions. Any suspense for work or research should also be included. You will also want to make sure that suspenses are realistic and can be met. Provide a copy to each member, foreman, and post copies for workers to see. If your organization is subordinate to another you will want to send a copy to them. Lastly, you will want to keep a copy on file for continuity and inspection purposes. Allied Personnel You will need to determine who else in the organization is providing safety or health services. There may be other additional duty personnel. In most small organizations contractors will likely perform these other duties. The larger the organization the more likely it is that these people will be working full-time for the organization. They may be located at a higher headquarters or parent office. You should be concerned with the following services: Industrial Hygiene. Occupational Health. Occupational Health Nursing. Occupational Health Physician. Medical Services. Pre-placement physicals. First aid treatment. Periodic physicals and medical testing. Safety Engineering. Fire Prevention. First of all are Industrial Hygiene services. This is a must for any organization that has physical or chemical health hazards. Such things as noise, exposure to chemicals or asbestos, and ergonomics problems are their specialty. A qualified Industrial Hygienist should provide these services. Now what does that mean? It means different things to different people. My recommendation is to contract with a company that you can verify the quality of services with other companies in the same or similar business as your organization. It is also recommended that the person conducting the work be a Certified Industrial Hygienist. A Certified Safety Professional may also adequately perform some of the services. The main thing is that the person be qualified to do the work you need done. Occupational Health Nurse or Occupational Health Doctors normally provided Occupational Health services. These are specific services that will work in conjunction with a local physician. These services will probably be contracted out as well. You will need this service to ensure your personnel are given proper pre-employment physicals. You will also need these personnel to help you establish and maintain an early return to work program. A local doctor normally provides medical services and is paid for services provided. This is the person who conducts the pre-employment physicals. They can also help you by treating injured workers. In addition, they can recommend articles for first-aid kits and conduct periodic testing of employees as recommended by the Industrial Hygienist and Occupational Health Physician. Fire Prevention is a very important subject area and you should speak to the local fire authorities to see if they have any information about your organization. Then determine who is conducting fire inspections and maintaining fire alarms and sprinkler systems. Many people mistakenly believe that the municipal fire department is taking care of this area for them. In most cases municipal fire departments are overwhelmed and may not be able to provide you with the services when and as often as you need them. In addition, the inspections should be done by your own organization. It is cost effective to contract this work out to fire prevention professional. ALLIED PERSON COORDINATED WITH (check when done) Industrial Hygienist Occupational Health Nurse or Physician Medical Service Provider Safety Engineer Fire Prevention Personnel TABLE 13-ALLIED PERSONNEL COORDINATION CHART After you have located each person who is performing an allied function you will need to speak to each one. As you do this check them off in table 13. You will especially need to speak to the individual conducting the Industrial Hygiene services and compare their high hazard list with yours and verify that required testing has been done. If there is no one performing these duties you must speak to the boss and make a recommendation that a contractor be hired to perform at least the essential tests. Teams After you have identified who these personnel are it is important that a team be formed of yourself and these allied personnel working for your organization to move all work in one direction and set up an agreement where each of you will assist the other. The inclusion of contract personnel providing allied safety support may be possible but perhaps more work than you have to give. The formation of a team will allow each member to draw on the knowledge and experience of the other members. It is best for each member to take a turn at being the team leader and that members do not exercise supervision or control over each other, except for the supervision used by the team leader. If your organization is not using teams this is a good place to start. Speak to each person whose duties are allied with yours and solicit his or her support on building at team. You should then go to the Chief Executive Officer or highest ranking person responsible for the safety program and solicit their support for a team approach to the organization's safety program. The team will need at least an introductory lesson in team building and you should arrange for this training through the personnel office. I have included two good books in the list at Appendix V. Both are good starters to help you build the team. I must caution you that you cannot force the use of the team on the allied professions. You must sell each member on the idea and get him or her to buy in on the team concept. This will help later on when you need their help to make the teamwork. If your organization is using teams or are at least in the initial phases of moving to the use of teams you can take the work already completed and use it to recommend the use of teams for safety. So what can a team do that you can't? The team can accomplish much more work together than each member could separately. Secondly, teams tend to integrate their work and solutions into the organization better. Most importantly teams share knowledge and experience with the members that not each member would normally have. All this will allow you as the manager of the organization's safety program to have a better safety program that is integrated into the processes that make up the organization. Most full time safety professionals could not do all this work by themselves and if you are in an additional duty position it would be nearly impossible. Teams also provide an added benefit in that they can use the systematic approach to accident prevention by looking at each area they represent and recommending hazard control measures that eliminate or control the hazard without significantly impacting their part of the system where the hazard was found. When control measures are done individually you run the risk of creating other hazards while correcting the one your working on. As I stress in this book the systemic control or elimination of hazards pays big benefits to your organization. In addition, the implementation of systemic controls will help to improve processes. Steps taken in this manner are extremely cost effective. Teams do just this and I believe they are cost effective. What about Process Action Teams? Process Action Teams are a real boost to any safety program if safety is included in the evaluation and improvement of the processes. The members of the safety committee and safety team will more than likely serve on these teams. They should look at process improvements from their perspective and make recommendations. You should also serve on teams for processes reviews, but this does not mean that the safety team should become a Process Action Team. I have found that safety is not really a process, but rather a part of each process that your organization uses. In that capacity it should be treated as just another element and the contributions of this element can be changed to reduce hazards and improve the process at the same time. You should not direct a Process Action Team as the safety representative. You should only serve on the teams. You will probably have to explain the importance of your serving as the safety representative. I have found as you serve on a couple of process reviews the team members begin to see your worth. The whole organization will begin to move to an integrated hazard control program through the improvements made by the teams. Medical Evaluations Armed with the list of facilities by hazard you must now get a list of all employees by occupation. You should work with the Industrial Hygienist and your list of high hazard facilities to identify those workers who work in high-risk areas and who have high exposure. The Industrial Hygienist in coordination with the Occupational Health Physician or Nurse should tell you what physicals and medical testing should have been conducted on these personnel. Then you will need to check with the personnel office or medical doctor to see if it has been done. If it has been done you're finished with this part. If not you should speak to your boss and apprise him or her of the situation and work with the personnel office to ensure the personnel get the physicals and tests they need. Training Requirements You should review OSHA Booklet number 2254, Training Requirements in Occupational Safety and Health Administration Standards and Training Guidelines. This booklet will tell you what training each employee needs based on his or her occupation. Compare your list of employees with this booklet and make a list of what training is required. Give this list to the personnel section and ask them to compare it with any training records available for employees. The personnel office should then coordinate any additional training that is needed. You may be called upon to conduct some of the training however, this is not your responsibility. Product Safety You'll need to speak to the procurement office to see who is reviewing new purchases of chemicals, manufacturing equipment and protective clothing and equipment. This is a must to ensure you are controlling the risks by providing safe chemicals, equipment and personal protective equipment. If a person is already doing this duty you should check on their training and ability. If no one is doing it you may make a recommendation to the boss that someone from supply or engineering be trained to handle this responsibility. Supervisors are also a good choice for this duty. This review must be made so that we do not introduce hazards into the system. Accident Reporting You will also need to check with the personnel office to see if there is an accidentreporting program. Most organizations are required to complete and maintain an OSHA Form No. 300 "Log and Summary of Occupational Injuries and Illnesses” and OSHA Form No. 301 “Supplementary Record of Occupational Injuries and Illnesses”. Employees who have eleven or more employees in specific SIC classifications outlined in Chapter 4 in Table 5. The personnel office will normally handle the workman's compensation program and may also be handling accident reporting. At the very least they will be handling the OSHA 300 Log. You will need to look at all this information. If they are not maintaining the log it is best to set up a program where supervisors investigate and report accidents. Recommend to the director that the personnel department maintain the OSHA 300 Log. You can provide technical assistance to them and may even want to investigate the big or serious accidents yourself. Just remember to keep the supervisor engaged in the process. I have a form at appendix Q that is short and to the point. This should be filled out on all accidents not using a workman's compensation form. Don't duplicate by making supervisors fill out an accident report and a workman's compensation form. Just use the workman's compensation form. You will also need to recommend to the boss what accidents should be reported and to whom. This is a real tricky problem. You may want to hear about all accidents but that is not really cost effective. You may recommend that all accidents or potential accidents be reported to the supervisors who can keep track of these and discuss the trends with you on a weekly or monthly basis. You can use the accident report forms for property damage, get a copy of first-aid records and workman's compensation forms so you can look for trends and identify hazardous areas, times or workers. As a follow on to accident reporting you should do some statistical analysis. For basic information on statistics and analysis go back to Chapter 4. Administrative Duties You will also need to set up a small filing system for yourself. You will need to file: - Inspection reports - Statistical analysis - Accident reports (not workman’s comp forms), - Minutes of committee meetings. - OSHA inspection reports - High hazard list - Inspection schedule Now, if your company already has some or all of these files you don't need to duplicate them. Just know where they are and see if they are being kept up-to-date. You don't need to physically keep the files they can be kept centrally as long as you can get to them when you need to and they can be kept current. A summary of things you will need to do can be found at table 14. Hopefully, you have checked them off right here and now. If you weren't able to check them off spend a little time on them each week until you get them done. ITEM CHECK WHEN COMPLETED Know your duties. Publish policy letter. Develop list of facilities and operations. Take quick look at each facility and operation. Determine risk of each facility and operation. Develop and inspection schedule. Get record of supervisor and employee inspections Set up safety committee. Get list of employees. Identify exposed employees. Identify employee-training requirements. Review or develop accident-reporting program. Establish file system. TABLE 14-QUICK SUMMARY OF THINGS TO DO Now that doesn't seem too bad. Well, maybe it does. It sounded pretty bad when I realized that I had to do all those things. In fact, when I moved into safety fulltime I still had to do much the same work. Every place I seem to go the program was lacking and I went back to these basics. Take a few minutes and go over table 14 and check items off as you complete them. You may feel like most of us did when we started, overwhelmed. However, if you just do one thing at a time and keep at it you can do it. Always keep the others in your organization involved. Remember, it is not your safety program it belongs to everyone. Now take a breather and answer the following questions. Remember, the answers are for you. But, they can only help you if you use them. By the way, how many notes have you made in the margins? Have you been highlighting things? This is your book. THINGS TO REMEMBER? 1. Why should my organization publish a safety policy? 2. Why should my organization conduct a safety council meeting and why should my director or Chief Executive Officer chair the meeting? 3. Why should I develop a list of facilities and assess the risk involved in them? THINGS TO DO NOW, YOURSHORT TERM GOALS? 1. 2. 3. THINGS TO DO AT A LATER DATE, YOUR LONG TERM GOALS? 1. 2. 3. CHAPTER EIGHT "How to Continue an Established Program." In this chapter I would like to walk you through a review of the current program at your organization. If at any time you find that you are missing a whole element or it doesn't look like I have described it refer back to that section in chapter four for an explanation of what the element is and how it works. Predecessor Support If you are continuing a program after someone else the first thing you need to do is to talk to the person who had the duty before you. This will be more help than you can ever imagine. The first thing you will want to know from your predecessor is what his or her duties were and how they worked out for them. Did the boss really give them enough time and were the duties accurate? If not what changes would they have made? Next you will want to know where any paperwork or files are located so you can review them. You especially need to know where their list of facilities is and how they assessed the risk for each. You will also want to see their schedule of inspections. Lastly, get a commitment from this person to let you ask them more questions from time to time. A simple question like-"May I call you later if I have any more questions?" or "Would it be possible for me to speak to you later as more questions come up?" will work. Either way if you let the person know up front you need their help most people will give it to you. I have included a checklist at appendix E to help you evaluate the program. What if you can't get hold of the person or they don't want to talk to you. Then you can count on a lot more work to get the program back up and running. How much work depends on what you can find and how well the duties were performed in the past. The sad truth is that your predecessor may not have cared about this job and may not have had enough time to do it right. The truth may also be that no one ever told them how to do it right. All this doesn't amount to a hill of beans when it comes to helping you get back on track but it often works out this way. So if you can't get information from your predecessor then you need to go through the files and speak to your boss and other supervisors about what she or he did. It will take some time but you will eventually put the pieces back together and be off and running. Just a little note here, if the person you replaced ran off with all the paperwork you can forget about piecing a program together and just go to back to chapter seven with my heartfelt sympathies. This happens all too often, but there is not much you can do. You will want to go over the duties your predecessor had and discuss them with your boss and change those that need changing and make sure all are correct before you and your boss consider this part done. Policy Letter Next review the safety policy letter to ensure it is current and meets the needs of the chief operating officer. If not make the changes and have it published again. One mistake that is often made is to allow the policy to remain posted with the signature of the old executive operating officer. After the policy is published post it on all bulletin boards and make sure the union, managers, and supervisors get a copy of it. Facility List and Assessment You will then need to go over the current list of facilities and ensure that it is correct. The best way to confirm this is to go to the facilities maintenance or housekeeping to double check it with their lists. The list is only good if it is current. Take a moment while at these offices to meet the people who work there and introduce yourself and mention that you are the new safety specialist and you will be contacting them later to keep the program working. If the list of facilities was correct, or nearly so, you're in luck and can go on. If not you need to identify the hazard of each facility. You will need to look at the operations that are conducted in these facilities and determine which ones have the potential to cause a serious accident resulting in a personal injury or property damage. Start out with the most obvious, hazardous material. Make sure the list shows all facilities that use hazardous materials in their work. These hazardous materials can be flammable, poisonous, explosive, corrosive, or carcinogenic (cancer causing). How do you determine if a substance is hazardous? By simply reading the label or referring to the Material Safety Data Sheet. A Material Safety Data Sheet is a document that provides basic information about the health hazards, fire, first-aid measures, protective clothing and equipment, and transportation requirements for the hazardous substance being used. The manufacturer of the hazardous substances develops the Material Safety Data Sheet. If the product has neither one of these you can contact your logistics or supply office and ask them to get the label or Material Safety Data Sheet from the manufacturer. Then make sure those facilities or processes that require the use of presses, cutting tools, welding, drilling, smelting, or overhead cranes are also on the list. These all have the potential for serious personnel injuries and property damage. Next identify those facilities or operations that have a health risk present and make sure they are on your list. Health risks involve things like high levels of noise, LASER lights, use of gases, confined spaces, and painting. If any of these facilities is not on your list you must add them to keep the list up to date. Now review the list of facilities to ensure all facilities or operations that involve a high hazard are identified. There should also be a second list of facilities or operations that do not involve high hazard operations. See Appendix D for an example. Hopefully the old list has at least this information. It should have the high, medium, and low facilities listed. If it does not you can update the list later. High hazard facilities and operations require more attention. If you remember from chapter three high hazards may cause a partial or permanent disability or may even lead to death. High hazards may also cause significant damage to a tool or piece of equipment or may cause the loss of the whole system. In addition, high hazards may cause serious illnesses that may lead to disabilities or death. The list should include facilities or operations that involve medium hazard operations. A medium hazard will normally result in an injury that will require medical treatment, property damage of medium value, and may cause occupational illnesses. Lastly, the list should include the facilities or operations that have a low risk. A low hazard will normally result in a first-aid injury, minor property damage and no illnesses. Next you will need to schedule a visit to each facility or operation to conduct an inspection and to revalidate the hazard assessment. Consider schedules and previous visits made by your predecessor. Remember to coordinate this schedule with the managers and shop supervisors to ensure you will not cause a disruption to production or that significant changes will not be made right after the inspection. Remember your job is to help prevent accidents through the managers, supervisor, and employees of your organization. Don't alienate them now by not asking for their input or they won't be there when you need them most. A new schedule should be developed every year for visits. Safety Committee You'll need to see if there is a safety committee. This is a very important step. Check to see if the committee has those things listed in table 15. The real reason for a committee is to get management and labor involved in the conduct of the safety program. Safety committees can be an excellent management tool and can be used as a sounding board for management to keep in touch with activities that affect the welfare of the organization and the workers who keep it going. If a committee is active it should have this goal in mind. The committee should be used as a type of open door policy that lets workers and labor representatives get to the director on issues they feel are important to workers safety and health and can also serve to guide the safety program. - Equal representation of management and non-management employees. - A regular meeting schedule, at least quarterly. - An advanced notice of committee meetings is furnished to members and posted for employees. - Written minutes of each committee meeting are developed and a copy is distributed to each committee member and posted for employees to see. TABLE 15-SAFETY COMMITTEE GUIDELINES In a properly organized and functioning committee the director serves as the chairperson and appoints members. You should review the members currently serving on the committee to ensure they are the right people with a commitment to advancing process improvement. If they are not the right people you should develop a list of names for the director to consider. Suggestions for possible candidates are representatives from: -Building maintenance or housekeeping. They will normally correct the hazards. -Procurement. They purchase the hazard materials, machinery, safety equipment, and spare parts. -Personnel. They hire and conduct some training of personnel. They will also be part of the system that provides pre-employment physicals for employees. -Section with worst safety record. They need the help. -High-hazard area. They have the most to lose. -Labor, they can make sure labor is involved and can use their influence to motivate workers to act in a safe manner. -Individual workers who want to contribute. They are the heart of the program, if you can't convince them it won't get done. They also know where most of the problems are anyway. Do not serve as a representative or chairperson for the committee. It is not your program it is the organizations and the director leads the organization so he or she should chair the meeting. The committee should have a list of technical experts who can assist them. A health nurse or perhaps a welder would be two examples. This must be done on a case-by-case basis and the committee should let you know when a technical expert is needed. You will normally serve as the secretary and perform the administrative work to set up the meetings, develop an agenda, put together accidents statistics and coordinate a set of minutes after each meeting. For your role in providing accident statistics it may be best to go back to chapter four and review that section. You should provide statistics over the reporting period since the last council meeting with averages over the last two or three periods. You will also have to provide a trend analysis describing the accident experience and provide some control measures to reduce the risk. An area that is difficult and requires a good deal of knowledge is to forecast where accidents will occur. This can be done if you have a good background in safety. If your background is weak I would not try this. It can cause more problems than it is worth. However, as a tool it can help management focus its efforts on risk reduction. It is impossible for me to provide you with a full explanation of how to perform a forecast of where risks and accidents will lead to problems. However, you can look at where accidents have occurred and where risks have been high and this is a good place to focus your energy. You will also need to ensure the minutes are posted where all can see them. Review minutes of previous meetings to see if these requirements are being met. In a functioning committee the meetings should be held quarterly and can be added to the end of another meeting or be a separate meeting. There should be an agenda prepared, approved by the chairperson, and distributed to members at least five working days before the meeting. You will want to solicit input for the agenda from management and labor so that current issues can be addressed. It is also a good idea to post the agenda so workers can see that the committee is working and what issues they address. It will also be important for you to reserve an appropriate room or facility to hold the meeting in. You will also provide supplies that are needed and make sure equipment is working. This may include projectors, overheads, paper, pencils, photographs or reports and statutes. The minutes should include decisions reached and individuals or groups that haven't taken action or are tasked to take actions. Any suspense for work or research should also be included. You will also want to make sure that suspenses are realistic and can be met. You will want to provide a copy to each member, foreman, and post copies for workers to see. If your organization is subordinate to another you will want to send a copy to them. Lastly, you will want to keep a copy on file for continuity and for inspection purposes. You should find the minutes for at least the last year and review them. If your organization doesn't have a committee or it is not functioning like this take the time to start one and set it up right. Allied Personnel You will need to determine who else in the organization is providing some type of safety or health service. Hopefully, your predecessor has a list, if not you can find these people by doing a little investigative work. There may be other additional duty personnel. In most small organizations a contractor will likely perform these duties. The larger the organization the more likely it is that these people will be working full-time for the organization. They may be located at a higher headquarters or parent office. You should be concerned with the following services: Industrial Hygiene. Occupational Health. Occupational Health Nursing. Occupational Health Physician. Medical Services. Pre-placement physicals. First aid treatment. Periodic physicals and medical testing. Safety Engineering. Fire Prevention. Contact each of these personnel to see what work has been accomplished and pending. It is also important to see how they interface with your duties. After you have spoken to them check them off in table 16. Industrial Hygiene services are a must for any organization that has physical or chemical health hazards. Such things as noise, exposure to chemicals, asbestos exposure, and ergonomics problems are their specialty. A qualified Industrial Hygienist should be providing these services. Now what does that mean? It means different things to different people. My recommendation is to contract with a company that you can verify the quality of services with other companies in the same or similar business as your organization. It is also recommended that the person conducting the work be a Certified Industrial Hygienist. A Certified Safety Professional may also perform some of the work adequately. The main thing is that the person is qualified to do the work you need done. An Occupational Health Nurse or Doctor normally provides Occupational Health services. These are specific services that will work in conjunction with a local physician. This service will probably be contracted out as well. You will need this service to ensure your personnel are given proper pre-employment physicals. You will also need these personnel to help you establish and maintain an early return to work program. A local doctor normally provides medical services and is paid for services provided. This is the person who conducts the pre-employment physicals. They can also help you by treating injured workers. In addition they can recommend articles for first-aid kits and conduct periodic testing of employees as recommended by the Industrial Hygienist and Occupational Health Physician. Fire Prevention is a very important subject area and you should speak to the local fire authorities to see if they have any information about your organization. Then determine who is conducting fire inspections and maintaining fire alarms and sprinkler systems. Many people mistakenly believe that the municipal fire department is taking care of this area for them. In most cases municipal fire departments are overwhelmed and may not be able to provide you with the services when and as often as you need them. In addition, the inspections should be done by your own organization. It is cost effective to contract this work out to a professional. You will need to speak to the individuals conducting the Industrial Hygiene services and compare their high hazard list with yours and verify that required testing has been done. If there is no one performing these duties you must speak to the boss and make a recommendation that a contractor be hired to perform at least the essential tests. ALLIED PERSON COORDINATED WITH (check when done) Industrial Hygienist Occupational Health Nurse or Physician Medical Service Provider Safety Engineer Fire Prevention Personnel TABLE 16-ALLIED PERSONNEL COORDINATION CHART After you have identified whom these personnel are check them off in table 16. It is important to determine if a team was formed to move all work in one direction and to provide a platform for each of you to assist the other. The formation of a team will allow each member to draw on the expertise and experience of the other members. It is best for each member to take a turn at being the team leader and that members do not exercise supervision or control over each other, except for the supervision used by the team leader. Teams If your organization is not using teams this is a good place to start. Speak to each person whose duties are allied with yours and solicit his or her support on building at team. You should then go to the Chief Executive Officer or highest ranking person responsible for the safety program and solicit their support for a team approach to the organization's safety program. The team will need at least an introduction lesson in team building and you should arrange for this training through the personnel officer. I have included two good books in the list at Appendix T. Both are good starters to help you build the team. I must caution you that you cannot force the use of the team on the allied professions. You must sell each member on the idea and get him or her to buy in on the team concept. This will help later on when you need their help to make the teamwork. If your organization is using teams or are at least in the initial phases of moving to the use of teams you can just take the work already completed and use it to recommend the use of teams for safety. So what can a team do that you can't? The team can accomplish much more work together than each member could separately. Secondly, teams tend to integrate their work and solutions into the organization better. Most importantly teams share knowledge and experience with the members that not each member would normally have. All this will allow you as the manager of the organization safety program to have a better safety program that is integrated into the processes that make up the organization. Most full time safety professionals could not do all this by themselves and for you as an additional duty position it would be nearly impossible. Teams also provide an added benefit in that them can use the systematic approach to accident prevention by looking at each area they represent and recommending hazard control measures that eliminate or control the hazard without significantly impacted the their part of the system where the hazard was found. When control measures are done individually you run the risk of creating other hazards while correcting the one your working on. As I stress in this book the systematic control or elimination of hazards pays big benefits to your organization while helping to improve processes so anything you can do to help in that process is cost effective. Teams do just this and I believe they are cost effective. What about Process Action Teams? Hopefully your organization is using them and you as the safety representative are asked to serve as a member. Process Action Teams are a real boost to any safety program if safety is included in the evaluation and improvement of the processes. The members of your safety team will more than likely serve on these teams. They should look at process improvements from their perspective and make recommendations. You should also serve on teams for process improvement, but this does not mean that the safety team should become a Process Action Team. I have found that safety is not really a process but rather a part of each process that your organization uses. In that capacity it should be treated as just another element and the contributions of this element can be changed to reduce hazards and improve the process at the same time. You should not direct a team as the safety representative. You should only serve on the teams. You will probably have to explain the importance of you serving as the safety representative. I found as you serve on a couple of teams members will begin to see your worth. The whole organization will begin to move to an integrated hazard control program through the improvements made through teams. Medical Evaluations You will need to find the list of employees by occupation. This list should have been coordinated with the Industrial Hygienist and the list of high hazard facilities to identify those workers who have a high exposure. The Industrial Hygienist in coordination with the Occupational Health Physician or Nurse should tell you what physicals and medical testing should have been conducted on these personnel. Then you will need to check with the personnel office or medical doctor to see if it has been done. If it has been done you're finished with this part. If not you should speak to your boss and apprise him or her of the situation and work with the personnel officer to ensure the personnel get the physical and tests they need. Training Requirements You need to locate the list of required training for employees. You should review OSHA Booklet number 2254, Training Requirements in Occupational Safety and Health Administration Standards and Training Guidelines. This booklet will tell you what training each employee needs based on his or her occupation. Compare your list of employees with this booklet and make a list of what training is required. Check with the personnel officer to see if they have compared the list of employees with required training. Employee training records are a good source of information. The personnel officer should be coordinating additional training that is needed. You may be called upon to conduct some of the training however, this is not your responsibility. Product Safety You'll need to speak to the procurement office to see who is reviewing new purchases of chemicals, industrial machines and protective clothing and equipment. If a person is already doing this duty you should check on their training and ability. If no one is doing it you may make a recommendation to the boss that someone from supply or engineering be trained to handle this responsibility. Supervisors are also good persons for this duty. This review must be done so that we do not introduce hazards to the system from substances and equipment purchased. Accident Reporting You will also need to check with the personnel office to see if there is an accidentreporting program. Most organizations are required to complete and maintain an OSHA Form No. 300 "Log and Summary of Occupational Injuries and Illnesses” and OSHA Form No. 301 “Supplementary Record of Occupational Injuries and Illnesses”. Employees who have eleven or more employees in specific SIC classifications outlined in Chapter 4 in Table 5. The personnel office will normally handle the workman's compensation program and may also be handling accident reporting. At the very least they should be maintaining the OSHA 300 Log. If they are not recommend to the director that they do. You must be able to review this information. If not it is best to set up a program where supervisors investigate and report accidents. You can provide technical assistance to them and may even want to investigate the big or serious accidents yourself. Just remember to keep the supervisor engaged in the process. I have a form at Appendix P that is short and to the point. This should be filled out on all accidents not using a workman's compensation form. Don't duplicate by making supervisors fill out an accident report and a workman's compensation form use the workman's compensation form. You will also need to recommend to the boss what accidents should be reported and to whom. This is a real tricky problem. You may want to hear about all accidents but that is not really cost effective. You may recommend that all accidents or incidents be reported to the supervisors who can keep track of these and discuss the trends with you on a weekly or monthly basis. You can use the accident report forms for property damage, get copies of first-aid records and workman's compensation forms so you can look for trends and identify hazardous areas, times or workers. Administrative Duties You should know by now where all the files are kept and what information is in each one. However if there are no files you need to set up a small filing system for yourself. You will need to file: - Inspection reports - Statistical analysis - Accident reports (not workman's comp forms), - Minutes of safety committee meetings. - OSHA inspection reports - High hazard list - Inspection schedule You can include these files in your company filing system instead of duplicating their work. Just know where they are and see if they are being kept accurate. Quick summaries of the things you should have reviewed and determined their adequacy are at table 17. Hopefully, you have checked them off right here and now. If you weren't able to check them all off spend a little time on them each week until you get them all done. ITEM CHECK WHEN COMPLETED Know your duties. Publish policy letter. Develop list of facilities and operations. Take quick look at each facility and operation. Determine risk of each facility and operation. Develop and inspection schedule. Get record of supervisor and employee inspections Set up safety council. Get list of employees. Identify exposed employees. Identify employee-training requirements. Review or develop accident-reporting program. Establish file system. TABLE 17-QUICK SUMMARY OF THINGS TO DO That is the amount of work it normally takes. However, the total amount of work depends on how much was done by your predecessor and how well they did it. Now take a breather and answer the following questions. Remember, the answers are for you. But, they can only help you if you use them. THINGS TO REMEMBER? 1. Is the organization's memorandum on the safety policy correct and up-to-date? 2. Does my organization have a safety council meeting and does the director or chief officer chair the meeting? 3. Is there a correct list of facilities and have the risks involved in them been assessed? 4. Does my organization have a safety program in place for me to start with? 5. Have I found the records for the safety program and do they record what I have been told was done for the safety program? THINGS TO DO NOW, YOUR SHORT TERM GOALS? 1. 2. 3. THINGS TO DO AT A LATER DATE, YOUR LONG TERM GOALS? 1. 2. 3. SUMMARY Accident prevention is achieved by identifying and eliminating hazardous conditions, operations, and procedures; controlling hazards which can not be eliminated; establishing and enforcing safe operating practices consistent with mission requirements; and motivating and training workers to perform safely, both on and off duty. Safety Management consists of planning, organizing, directing, and controlling accident prevention efforts at the organizational level. Security Management consists of planning, organizing, and controlling security efforts at the organizational level. The two together comprise a loss control program that can save your organization money, lost time and reputation. The director or supervisor is responsible for safety and security in his or her organization. He or she may never delegate this responsibility. However, they can delegate the authority to a safety specialist to administer the safety program, identify and correct accident producing conditions and recommend education and training of personnel in safe habits, practices and skills. Even the most skilled and aggressive safety specialist will be hampered if he or she lacks the director’s support. For this reason, they must keep their director fully informed on the progress of the safety program and engaged in the execution of that program. This can be done through monthly reports, staff briefings, safety council meetings, and when seeking endorsements of recommendations to control hazards. You are in a position to conduct a vigorous effort to prevent needless waste, injury, and death through accident prevention. You have the responsibility of demonstrating safe performance through you own actions. As a leader, you cannot ignore safety and expect others to follow you. The amount of effort that the director demonstrates has a direct correlation to how successful the program will be. I cannot say it strongly enough. You cannot run a program just for the sake of compliance. This will not even allow you to achieve the minimum standard. You must work towards a change in the culture of your organization. The culture must be influenced by yours and the director's actions to include safety in the way the organization does business. It cannot be an add on or after thought. I have heard people say that safety does not make money for an organization. I must reluctantly admit that this is true. However, it can be an essential part of reducing and controlling the cost of doing business and thus allow you to make more profit by; reducing operating and litigation costs, limiting down time of processes due to accidents and last but certainly not least in can greatly reduce the costs of insurance and compensation. If you approach this new task with the goal of achieving these results for your organization you will act more positively towards the challenges that lie ahead. You must remember that it won't be easy. In fact, you may at times not believe you are really making a difference. At these times look to the individual workers and if they are performing more effectively and safely you can take credit for part of that. You can also talk to the foremen and middle managers and listen to how they talk about safety and the attitude they have about this subject. If this is more positive then it is partly your doing. This is not to give you an overblown impression of yourself. It is meant to help you keep going and to know you are making a difference. If you started out at the beginning of this book and worked your way through you should have a good start on an effective program. You must also get some training. This will make you much more effective in this position. I hope I have provided you with valuable information to get you started. In addition, I hope I have given you some resources for help. The one thing I could not do is make you read this book. If you have done that you have demonstrated the motivation to keep learning. I recommend that you look at this whole safety experience as just another step in the learning process. A process I believe will last your whole lifetime. You’re a winner, now go out and have a great day every day! A FEW THINGS TO REMEMBER? 1. Did I need this book? 2. Were my expectations for reading this book met? This is a good question to answer to ensure you time was well spent. 3. Did I set aside enough time to read this book? 4. Did I make good use of notes and points in the margins? 5. Are there any chapters I need to go back over? If so set aside time on your calendar to re-read them. THINGS TO DO NOW, YOUR SHORT TERM GOALS? 1. 2. 3. THINGS TO DO AT A LATER, YOUR LONG TERM GOALS? 1. 2. 3. Glossary There are many terms used in safety that you may not be familiar with. As with any profession a language has developed around the descriptions of procedures, objects and events. In this glossary you will find the most common words and definitions. I hope this will help you to understand the text and your new duties. The best single source of definitions of words used in the safety profession can be found in “The Dictionary of terms used in the Safety Profession-third edition” published by the American Society of Safety Engineers. See appendix A for the address in you would like to purchase a copy for your use. I took these definitions from that dictionary. Accident - An unplanned and unintended event or series of events that may (a) result in death, injury, loss, of or damage to a system or service; (b) cause environmental damage; (c) adversely affect an activity or function. Accident Experience - One or more indices describing accident performance according to various units of measurement (e.g. disabling injury frequency rate, number of lost-time accidents, disabling injury severity rate, number of first-aid cases, or dollar loss. A summary statement describing accident performance. Accident Investigation - A determination by one or more qualified persons of the significant facts and background information relating to an accident, based upon statements taken from involved persons and inspection of the accident site, vehicles, machinery, or equipment involved, etc. Accident Potential - Behaviors or conditions, or any combination thereof, which a trained person would recognize as having a probability of causing an accident, thus requiring the review and improvement of existing hazard control measures. Accident Prevention - The application of countermeasures designed to reduce accidents or accident potential within a system, organization, or activity. Programs directed toward accident avoidance. Accident Rate - Accident experience in relation to a base unit of measure, commonly used to indicate the frequency or severity of motor vehicle, railroad, and aircraft accidents (e.g., number of accidents based on miles operated or passengers carried, number of deaths per 100,000,000 miles of vehicle travel, etc.). Occupational accident experience also may be expressed in such terms as number of accidents per 100,000 employee-days worked per 100 employees, etc., although an injury rate is more commonly used. Accident Reporting - Collecting information for, and/or preparing and submitting to a designated individual or agent, an official report of an accident. Accident Statistics - Descriptive or inferential data which providing information about accident occurrences. Anthropometry - The measurement and collection of static and dynamic body measurements for use as design criteria to improve the ease of functioning, efficiency, and safety of the human in a system. Approved - Said of a code, standard, device, or item of equipment that is sanctioned, endorsed, accredited, certified, listed, labeled, or accepted by a duly constituted and nationally recognized authority or agency as satisfactory for use in a specified manner. Attention - Focusing on a task all of the personal abilities (both mental and physical) necessary for the safe accomplishment of that task. The human characteristic of giving sufficient heeds, or observing and perceiving with sufficient care, to avoid accidents. A readiness to respond to stimuli in a safe manner. Bonding - Electrically connecting the elements of an installation to each other, utilizing the conductive, non-current -carrying parts (metal conduit, fixture shells, etc.) or special bonding cable to minimize differences in the electrical potential between such elements. Also, connecting items of mechanical apparatus together and grounding them to prevent accumulations of static electricity. Carcinogen - Any substance that, under certain quantified exposures, produces cancer in animals or humans. Certified Safety Professional (CSP) - An individual who has met all of the requirements for certification by the Board of Certified Safety Professionals and who recognizes and assumes responsibility to the safety profession for maintaining (a) professional competence by remaining abreast of the technical, administrative, and regulatory developments in his/her chosen field, and (b) professional integrity that reflects the highest standard of ethics in his/her relations with clients, associates, and the public. Chemical Spill - An accidental dumping, leakage, or splashing of a harmful or potentially harmful substance in a laboratory or industrial complex, or on a highway, railroad, waterway, or in or from an aircraft. Code of Federal Regulations (CFR) - The annual codification of general and permanent regulations of federal executive departments and agencies; organized under 50 titles, each representing a broad area subject to federal regulation, such as Title 10 - Energy; 14 Aeronautics and Space; 20 - Employees’ Benefits; 23 - Highways; 29 - Labor; 40 Protection of Environment; 42 - Public health; and 49 - Transportation. Published by the Office of the Federal Register, National Archives and Records Administration. Combustible Liquid - Any liquid that has a flash point at or above 100 degrees Fahrenheit (37.7 degrees Celsius). Combustion - Any chemical process that involves oxidation sufficient to produce light or heat. Compensation - Indemnity paid to an employee for disability sustained in an occupational accident. Computer - An automatic data processing device (electrical or electronic) with capabilities of speed, accuracy, and memory that enable it to perform substantial and complex programmed computations without human intervention. Confined Space – According to 29 CFR 1910.146, a space that meets all three of the following (1) is large enough and so configured that an employee can bodily enter and perform assigned work; (2) has limited or restricted means for entry or exit (e.g., tanks, vessels, silos, storage bins, hoppers, vaults, and pits are spaces that might have limited means of entry); and (3) is not designed for continuous human occupancy. Constraint - A restriction or a compelling force affecting freedom of action; forcing into or holding within close bounds. An operational condition, which may necessitate work performance in less than an ideal safe environment (e.g., in building construction). Controls - In general, measures (including devices) used to regulate a machine, apparatus, system, or action within prescribed limits or standards of safety and operational effectiveness. Damage - Loss in value, usefulness, etc., to property or things. Harm causing any material loss. Danger - Generally, the liability or potential for producing harm. Data - Symbolic representation of information (e.g., letters, numerals, or the record of signals received from a sensing device). Items of information collected or presented for a particular purpose. Death - In relation to an accident, an injury that terminates fatally and is causally related to the accident. Defect - Any characteristic or condition of a tool, item of equipment, structure, vehicle, or product (including faulty or inadequate design) that tends to weaken its strength, integrity, or function, or has a negative influence on its safety. Disability - The result of an injury or illness, temporary or permanent, that prevents a person from carrying on his or her usual activities. Disabled Person - Any person with severe visual or physical impairments, including partial paralysis, limb amputation, chronic heart condition, emphysema, arthritis, rheumatism, or other debilitating condition, which greatly limits mobility as well as capability in performing various tasks. Disease - Any deviation of the body from its normal or healthy state, or a particular disorder with one or more specific causes and characteristic symptoms. Ear Muffs – Hearing protection designed to reduce the effects of excessive noise in such work environments as factories, missile launching sites, airports, artillery ranges, etc. The design is such that they can be worn under or attached to hard hats, welding helmets, and face shields. Engineering Control - Any physical means of controlling hazards, such as through equipment design or re-design (e.g., machine guards), environmental system (e.g., ventilation, lighting, nonskid stair treads), or process designed and modification. Ergonomics – An involving science that endeavors to “fit the job to the person” by developing workstations, tasks, tools, machine and equipment controls, lighting, temperature, and work methods that are within the workers’ capabilities and limitations. Methodologies used include anthropometry, physiology, engineering, and their interrelationships. Exhaust System - A ventilating system used in an interior environment where the health of workers requires the air to be cleared of chemical contaminates. Such a system consists of branch pipes connected to hoods and enclosures, one or more header (main) pipes, an exhaust fan, means for separating solid contaminants from the air flowing in the system, and a discharge stack to the outside. In a motor vehicle, a system designed to rid the engine of the residues of burned fuel. Exit - An escape route from a building or other structure. Experience - In relation to accidents, data describing past events (i.e., the number, frequency, or severity of accidents that have occurred within a specified time period). In insurance, a record of premiums and losses the basis upon which future rates (or costs) can be based or the past record of losses evaluated. Explosion - A rapid increase of pressure in a confined space followed by its sudden release due to rupture of the container (vessel, structure, etc. ). The increase in pressure is generally caused by an exothermic chemical reaction or over pressurization of a system. Exposure – (1) The quantity of time involved and the nature (quality) of involvement with certain types of environments possessing various degrees and kinds of hazards. (2) Proximity to a condition which may produce injury, death, or property damage from chemicals, radiation, high pressure, noise, fire, explosives. Eye Protection - A device that safeguards the eye in an eye-hazard environment. Federal Register (FR) - A publication issued each federal work day to make available the regulations and legal notices issued by departments and agencies of the federal government, including documents having general applicability and legal effect, those Congress requires to be published, and others of public interest. Fire - Rapid oxidation of material or substance with the evolution of heat and light. Fire Alarm - A device or system (visual, auditory, local or transmitted to other locations, etc.) that signals the presence of a fire to occupants and/or to those who will provide assistance. Fire Door - A door tested and rated for resistance to various degrees of fire exposure and utilized to prevent the spread of fire through horizontal and vertical openings. Fire doors must remain closed normally or be closed automatically in the presence of fire. The degree of resistance required is determined by the anticipated fire exposure and the resistance of the structure in which the door is installed. Fire Extinguisher - A device having characteristics essential for extinguishing flame. Fire extinguishers may contain liquid, dry chemicals, or gases (water, dry chemical, carbon dioxide, etc.). They are tested and rated to indicate their ability to handle specific classes and sizes of fires, as follows: Class A extinguishers - for ordinary combustibles, such as wood, paper, and textiles, where a quenching/cooling effect is required. Class B extinguishers - for flammable liquid and gas fires, such as oil, gasoline, paint, and grease, where oxygen exclusion or a flame interruption effect is essential. Class C extinguishers - for fires involving energized electrical wiring and equipment, where the nonconductivity of the extinguishing agent is of prime importance. Class D extinguishers - for fires in combustibles metals such as magnesium, potassium, powdered aluminum, zinc, sodium, titanium, zirconium, and lithium. Fire Prevention - Measures or actions specifically directed toward preventing the inception of fires and minimizing the severity of fires should they occur. Fire Protection - In its broadest interpretation, all measures in the prevention, detection, and extinguishment of fire; relates to the safeguarding of human life and the preservation of property. In a strict interpretation, it refers to the methods of providing for fire control or fire extinguishment. Flammable - Said of any substance that is easily ignited, burns intensely, or has a rapid rate of flame spread. Flammable and inflammable are identical in meaning; however, the prefix ‘in’ indicates negative in many words and can cause confusion. Flammable is therefore the preferred term. Flammable Liquid - A liquid having a flash point below 100 degrees Fahrenheit and having a vapor pressure not exceeding 30 pounds per square inch absolute at 100 degrees Fahrenheit. Such liquids are divided into two classes: Class I, those with flash points below 100 degrees Fahrenheit, and Class II, those with flash points between 100 and 140 degrees Fahrenheit. Liquids with flash points above 140 degrees Fahrenheit are known as combustible liquids. A flammable liquid does not itself burn the vapors from the liquid burn. Flashback Arrestor - A device used in welding operations to stop a flashback flame in the welding torch or hose and extinguish it before it reaches the regulator. A heavy-duty valve prevents gas from flowing in the wrong direction, while a cutoff valve stops the gas flow after a flashback. Ground – (noun) The conductive surroundings of an electrical system or circuit, usually assumed to be earth. Surroundings may also consist of the piping systems, the structural metal frame of a building, or a metallic enclosure, frame, or chassis. Arbitrarily assumed to be at zero potential (voltage). (verb) To connect all of the enclosures of an electrical installation together and to the grounding point at the source of the system. This equipment grounding connection is established so that when an accidental fault occurs from an energized conductor to its enclosure, the ground fault current will follow this established path. Effective grounding will open the circuit breaker or fuse, preventing dangerous voltages on the enclosures. Also, to connect one of the current-carrying conductors of a system to ground. Guard - A person, armed or unarmed, who provides security services. Also an enclosure that prevents entry into the point of operation of a machine or renders contacts with any substance or object harmless. Hard Hat - A helmet worn by a worker to provide head protection when the worker is subject to the hazard of falling or moving objects. Special hard hats for electrical workers protect also against electrical shock. Hazard Assessment - A qualitative evaluation of potential hazards in the interrelationships between and among the elements of a system (personal, equipment, software, facilities) on the basis of which the probability of each identified hazard occurring is rated from A through E and its likely severity is rated from I through IV. A given hazard, for example, might be rated DI, indicating a relatively low probability of its occurring but a very high degree of severity if it should occur. Hazard Communication Standard - A rule issued by the Occupational Safety and health Administration (OSHA) that sets forth controls over chemicals in the workplace, including: hazard evaluation by chemical manufacturing and importers; a comprehensive hazard communication program in which chemical containers must be labeled, material safety data provided, and employees informed and trained regarding chemical hazard; and provision for dealing with trade secrets in medical emergencies and nonemergency situation. Hazard Control - A means of reducing the risk due to exposure to a hazard. Such means may include ergonomic design of work task, stations, and equipment; arrangement, guarding, and interlocking of machinery; barricading of pedestrian and vehicular traffic routes; process controls to limit exposure to toxic materials; ventilation and exhaust systems; prescribed work practices, including the wearing of personal protective equipment; and visible and/or audible warning devices. Hazardous Area - Any area of a structure, a building or part thereof, or an open storage are used for purposes involving highly combustible, highly flammable, or explosive products or materials that are likely to burn with extreme rapidity or that may produce noxious fumes or gases. Hazardous Material - Any substances or compound that has the capability of producing adverse effects on the health and safety of humans. The term is often shortened to HAZMAT. Health Hazard - A chemical or other substance for which there is scientifically valid evidence that acute or chronic health effects may occur in exposed workers or other persons. The term includes chemicals that are carcinogens, toxic agents, reproductive toxins, irritants, corrosives, sensitizers, heptotoxins (cause injury to the liver), nephrotoxins (cause injury to the kidneys), neurotoxins (affect the nerve cells), agents that act on the hematopoietic system (the human blood-forming mechanism), and agents that damage the lungs, skin, eyes, or mucous membranes. Hearing Conservation - Preventing or minimizing noise-induced hearing loss through the use of hearing protection devices and the control of noise through engineering methods. Hepatitis - Inflammation of the liver resulting from a virus of toxic origin. Usually manifested by jaundice and, in some instances, liver enlargement. Fever and other systemic disorders are usually present. Housekeeping - Cleanliness, neatness, and orderliness of an area, with the designation of a proper place for everything and everything in its proper place. Human Error – Any member of a set of human actions that exceeds some limit of acceptability. An out-of-tolerance action, where the limits of acceptable performance are defined by the system. An inappropriate or undesirable human decision or behavior that reduces or has the potential for reducing effectiveness, safety, or system performance. Human errors can be ones of omission, commission, sequence, or timing; they can be operator-induced, system-induced, or design-induced. Illumination – The amount of light flux, a surface receives per unit area. Also termed illuminance. May be expressed in lumens per square foot or in foot-candles. The rate at which a source emits light energy, evaluated in terms of its visual effect, is spoken of a light flux and is expressed in lumens. Incidence Rate – An injury/illness rate based upon 200,000 employee-hours, approximately the hours worked by 100 employees during 50 weeks at 40 hours per week; used by the Bureau of Labor Statistics (BLS) in reporting occupational injury and illness statistics developed by OSHA-required recordkeeping and by industries and organizations following this system. Incident - An undesired event that did or could have resulted in personal harm or property damage; any undesirable loss of resources. Includes events such as a near- miss, when two aircraft pass too near each other. In the area of security, an incident could result in the loss of property through theft. The accidental release of a hazardous substance is often called an incident. Industrial Hygienist - A person having a college or university degree or degrees in engineering, chemistry, physics, or medicine or related biological sciences who, by virtue of special studies and training, has acquired competence in industrial hygiene. Such special studies and training must have been sufficient in all of the above cognate sciences to provide the abilities: (a) to anticipate and recognize the environmental factors and stresses associated with work and work operations and to understand their effects on human well-being; (b) to evaluate, on the basis of training and experience and with the aid of quantitative measurement techniques, the magnitude of these stresses in terms of their ability to impair human health and well-being; and (c ) to prescribe methods to prevent, eliminate, control or reduce such factors and stresses and their effects. The industrial hygienist is trained to anticipate, recognize, evaluate and control health hazards in the occupational environment, particularly the injurious effects of chemical and physical agents. Also called occupational hygienist. Injury - Physical harm or damage to a person resulting in the marring of appearance, personal discomfort, infection, and/or bodily hurt or impairment. Note: The definition of this word is frequently determined by the organization or government organization using it. Injury Rate – See incidence rate. Inspection - The art or process of looking upon, viewing closely and critically, examining, or scrutinizing and evaluating. Job Hazard Analysis - Breaking down any method or procedure into its component parts to determine the hazards connected with it and the requirements for performing it safely. A method for studying a job in order to (a) identify hazards or potential accidents associated with each step or task and (b) develop solutions that will eliminate, nullify, or prevent such hazards or accident potential. Also called job safety analysis. LASER - Acronym for Light Amplification by Stimulated Emission of Radiation. Light from a laser beam travels in only one direction and is all at the same wavelength, so that it reinforces itself. It is known as coherent light. Laser beams are of three types: (a) the solid state, of which the ruby crystal is the most common; (b) the gaseous state, of which the Helium-neon is the most common; (c ) the semiconductor or injection type. Light from a laser entering the eye is concentrated 100,000 times at the retina. Because of this focusing effect, the eye is by far the organ of the body most subject to damage from exposure to laser beams. Lockout/Tagout Procedure - A procedure similar to tagging that also involves locking so that no one can inadvertently actuate the circuit, system, or equipment that is temporarily out of service. Procedure that ensures control over a system at a zero energy state. Log and Summary of Occupational Injuries and Illnesses - A cumulative record that employers (generally of more than 10 employees) are required to maintain showing essential facts of all reportable occupational injuries and illnesses. Material Safety Data Sheet - A non-mandatory form (OSHA 174) designed to provide in English and in a concise manner the identification information of a potentially harmful substance together with its hazardous ingredients, physical/chemical characteristics, fire and explosion hazard data, reactivity data, health hazard data, precautions for safe handling and use, and control measures. Material safety data sheets (either Form OSHA 174 or similar commercial forms giving the same information) are the required means for chemical companies to inform their customers about chemical product hazards and for employers to inform workers about the hazards of chemical products they may encounter in the course of their employment. Also called product technical data sheet or chemical release sheet. Motor Vehicle - Any mechanically or electrically powered device (except one moved by human power) not operating on rails, upon which or by which any person or property may be transported on a land highway. The load on a motor vehicle or trailer attached to it is considered part of the vehicle. Tractors and motorized machinery are included while being self - propelled in transit or used for transportation. Also included are motor scooters and motorized bicycles. Motor Vehicle Accident - Any accident involving a motor vehicle in motion that results in death, injury, or property damage. However, motion of the motor vehicle is not required when it is in a collision with a railroad train, streetcar, or another motor vehicle. Motor Vehicle Safety - The performance of motor vehicles and components thereof in such a manner that the public is protected against risk of accidents occurring as a result of their design, construction, or performance, and also against unreasonable risk of death or injury in the event an accident does occur. Includes nonoperational safety of motor vehicles and their components. Off - The - Job Safety - Accident prevention programs associated with activities not related to the workplace or employment. Permanent Disability - A permanent impairment of a bodily function or loss of use of a body part due to an occupational injury or illness. An enduring, nonfatal physical or mental impairment of functions of the body, or part thereof, regardless of any preexisting disability of the injured member or impaired body function. Permanent Partial Disability - Any injury other than death or permanent total disability that results in some loss, or complete loss, of the use of any member or part of a member of the body, or any permanent impairment of functions of the body or part thereof, regardless of any preexisting disability of the injured member or impaired body function. Permanent Total Disability - Any nonfatal injury that permanently and totally incapacitates and prevents an employed person from following any gainful occupation, or which results in some loss, or the complete loss, of the use of any of the following in a single accident: (a) both eyes; (b) one eye and one hand, arm, leg, or foot; or (c ) any two of the following not on the same limb: hand, arm, foot, or leg. Personal Protective Equipment (PPE) - Any material or device worn to protect a worker from exposure to or contact with any harmful substance or form or energy. Program - An organized, directed effort that uses specified resources to achieve desired objectives. In automatic data processing, a set of instructions in a form applicable to a computer, prepared in order to achieve certain results. Protective Clothing - Clothing worn to protect a worker from exposure to or contact with harmful substances or forms of energy. Respirator - Any of several kinds of personal protective devices designed to clean or provide clean breathing air to workers in areas contaminated or subject to contamination by gases, vapors, fumes, mists, or dusts; used in workplaces where engineering controls (e.g., effective ventilating systems) are not yet in place or are not feasible. More types are: ï‚· air line - connected to a source of compressed breathing air delivered continuously or intermittently. ï‚· air purifying - uses chemical cartridges to remove specific gases and vapors from the air, or a mechanical filter or cartridge to remove particulate matter. ï‚· atmosphere - supplying - provides breathing air from a source independent of the surrounding atmosphere. ï‚· pressure- demand – a positive pressure atmosphere-supplying respirator that admits respirable gas to the face piece when the positive pressure is reduced inside the face piece by inhalation. ï‚· self- contained breathing apparatus - consists of air supply carried by the wearer, a hose, a regulator valve, and a face piece. Provides clean air to the wearer regardless of the type of atmosphere in which it is used. Right - To - Know Law - Popular name for the hazard communication standard issued in 1983 by the Occupational Safety and Health Administration (OSHA). Also any law under which the residents of a community are entitled to know what hazardous substances are transported to or from, stored at, and used by any organization within the community. Risk - A measure of the combined probability and severity of potential harm to one or more resources as a consequence of exposure to one or more hazards. Mathematically, risk is the simple product of severity and probability that one or more hazards will impose upon one or more resources. In insurance, a person or thing insured. Risk Assessment - The process of determining the degree of threat that is posed by one or more hazards to one or more resources, or the product of that process. Risk May be assessed either subjectively (i.e., nonquantitatively) or numerically. Risk Management - The professional assessment of all loss potentials in an organization’s structure and operations, leading to the establishment and the administration of a comprehensive loss control program. Related to and dependent upon an ongoing program of accident prevention, risk management encompasses the selection of purchased insurance, self - insurance, and assumed risk. Its goal is to reduce losses to an acceptable minimum at the lowest possible cost. Safety Program - An administrative and procedural plan for placing loss - prevention and hazard - control systems into operation and maintaining their effectiveness. An orderly arrangement of interdependent activities and related procedures which facilitates the safe performance of tasks and processes and maintains control of risk due to hazardous exposure, including human error. The elements of a safety program include: ï‚· establishing management safety policies and defining safety objectives. ï‚· providing required resources (personnel, budget, facilities, equipment, training, etc.) for performing safety management tasks and functions. ï‚· establishing and/or adopting safety design and performance standards, rules, regulations, etc. ï‚· establishing procedures for collecting and analyzing data to identify problems. ï‚· determining and implementing specific countermeasures (e.g., designing and installing hazard and human – error controls) to resolve identified problems. ï‚· continuing countermeasure effectiveness through motivation, enforcement of safety rules and standards (including use of personal protective equipment), training, and maintenance of all safety support systems. ï‚· measuring and evaluating program and countermeasure effectiveness in terms of defined objectives as well as reductions in deaths, injuries/illnesses, and property damage. ï‚· initiating and sustaining management actions to remedy specific problems and maintain loss controls within acceptable tolerances. Smoke Detector - A device that senses visible or invisible particles of combustion and responds by sounding an alarm. Standard Industrial Classification (SIC) - A system that categorizes all U.S. economic activity into 99 groups in conformance with the existing structure of American industry. Groups 20-39, the manufacturing category, include establishments that typically use power - driven machines and materials - handling equipment to mechanically or chemically transform materials into new products. These groups are frequently cited in literature on occupational safety and health. The SIC classification is now widely used by business and research organizations as well as trade and professional associations that compile statistics. Supervisor - Any individual held responsible for the behavior and production of a group of workers. System - A set or arrangement of components so related or connected as to form a unity or organic whole. A set of facts, principles, rules, etc., classified or arranged in a regular, orderly form so as to show a logical plan linking the various parts. A method, plan, or classification. An orderly arrangement of interdependent activities and related procedures that implements and facilitates the performance of a major activity or organization. A set of components - humans, machines or both - which has certain functions and acts and interacts, one in relation to another, to perform some task or tasks in a particular environment or environments. Any configuration of elements in which the behavior properties of the whole are functions of both the nature of the elements and the manner in which they are combined. Systemic - Spread throughout the body; affecting all body systems and organs; not located in one spot or area. Traffic Accident - Any accident (collision or crash) involving one or more motor vehicles in motion on a roadway. Vapor - The gaseous phase of a substance which is a liquid at normal temperature and pressure. ï‚· density - the weight of a vapor per unit volume at any given temperature and pressure. ï‚· pressure - the force exerted at any given temperature by a vapor either by itself or in a mixture of gases. It is measured at the surface of an evaporating liquid. Bibliography Accident Prevention Manual for Industrial Operations, 11th ed. National Safety Council: USA, 1997. Accident Prevention Manual for Business and Industry, Security Management; National Safety Council: USA, 1997. All About OSHA-OSHA 2056, Department of Labor, Occupational Safety and Health Administration: USA, 1991. Bird, Frank E. Jr. and Germain, George L., Practical Loss Control Leadership, Georgia: International Loss Control Institute, 1990. Bird, Frank E. Jr. and Loftus, Robert G., Loss Control Management, Georgia: Institute Press, 1989. Blake, Roland P. ed, Industrial Safety, 3rd ed. New Jersey: Prentice-Hall, Inc., 1963. Brensnahan, Thomas F. CSP, Lhotka, Donald C. CSP, Winchell, Harry P.E.CSP, The Sign Maze: Approaches to the Development of Signs, Labels, Markings, and Instructions Manual, American Society of Safety Engineers: USA, 1993. Cantonwine, Sheila Cullen, Safety Training That Delivers, American Society of Safety Engineers: USA, 1999. Chemical Hazard Communication-OSHA 3084, Department of Labor, Occupational Safety and Health Administration: USA, 1994. Control of Hazardous Energy (Lockout/Tagout)-OSHA 3120, Department of Labor, Occupational Safety and Health Administration: USA, 1991 Davis, Glenn and Fanning, Fred, “Number One Killer of Children.” ” Countermeasures.” Volume 22 Number 10, Oct 01. Della-Giustina, Daniel E., Developing a Safety and Health Program, Lewis Publishing, 2000. Fanning, Fred. "A Systems Approach To Safety Inspections." "World Safety Organization Tech-Letter." Aug 94. Fire Protection Handbook, 18th ed., National Fire Protection Association: USA, 1997. Handbook of Occupational Safety and Health, National Safety Council: USA, 1985. Martin, William F. and Walters, James B., Safety and Health Essentials for Small Business, Butterman and Heinemann, USA. NIOSH Alert, Preventing Worker Injuries and Deaths from Traffic-Related Motor Vehicle Crashes, National Institute for Occupational Safety and Health: USA, 1998. Noise Control, National Safety Council: USA, 1996. Oborne, David, Ergonomics at Work, 2nd ed. Chichester: Wiley, 1967. Occupational Exposure to Bloodborne Pathogens-OSHA 3127, Department of Labor, Occupational Safety and Health Administration: USA, 1992. Permit-Required Confined Spaces (Permit Spaces)-OSHA 3138, Department of Labor, Occupational Safety and Health Administration: USA, 1993. Sarkus, David J., The Safety Coach, Championship Publishing: USA, 2001. Scope and Functions of the Professional Safety Position-Form SF-10/M/M-M-2/96, American Society of Safety Engineers, USA, 1996. Stephenson, Joe, System Safety 2000, New York, Van Nostrand Reinhold, 1991. Supervisor's Safety Manual, 9th ed. National Safety Council: USA, 1997. The Dictionary of terms used in the Safety Profession, 4th ed., American Society of Safety Engineers: USA, 2001. Tompkins, Neville C., Basics of Safety and Health, National Safety Council Press, USA 2001. General OSHA Recordkeeping Requirements - OSHA Fact Sheet 93-05, Dept. Of Labor, OSHA; USA, 1993. Graphics were produced on COREL Draw 7.0 Computer Software. APPENDIX A THE SCOPE OF THE PROFESSIONAL SAFETY POSITION To perform their professional functions, safety professionals must have education, training, and experience in a common body of knowledge. Safety professionals need to have a fundamental knowledge of physics, chemistry, biology physiology, statistics, mathematics, computer science, engineering mechanics, industrial processes, business, communication and psychology. Professional safety studies include industrial hygiene and toxicology, design of engineering hazard controls, fire protection, ergonomics, system and process safety, safety and health program management, accident investigation and analysis, product safety, construction safety, education and training methods, measurement of safety performance, human behavior, environmental safety and health, and safety, health, and environmental laws, regulations and standards. Many safety professionals have backgrounds or advanced study in other disciplines, such as management and business administration, engineering, education, physical and social sciences and other fields. Others have advanced study in safety. This extends their expertise beyond the basics of the safety profession. Because safety is an element in all human endeavors, safety professionals perform their functions in a variety of contexts in both public and private sectors, often employing specialized knowledge and skills. Typical settings are manufacturing, insurance, risk management, government, education, consulting, construction, health care, engineering and design, waste management, petroleum, facilities management, retail, transportation, and utilities. Within these contexts, safety professionals must adapt their functions to fit the mission, operations and climate of their employer. Not only must safety professionals acquire the knowledge and skill to perform their functions effectively in their employment context, through continuing education and training they stay current with new technologies, changes in laws and regulations, and changes in the work force, workplace and world business, political and social climate. As part of their positions, safety professionals must plan for and manage resources and funds related to their functions. They may be responsible for supervising a diverse staff of professionals. By acquiring the knowledge and skills of the profession, developing the mind set and wisdom to act responsibly in the employment context, and keeping up with changes that affect the safety profession, the safety professional is able to perform required safety professional functions with confidence, competence and respected authority. Reprinted here from the pamphlet "Scope and Functions of the Professional Safety Position," American Society of Safety Engineers, form SF-10/M-M-2/96. You may request a copy by writing the ASSE at the address in appendix B. A-1 APPENDIX B ORGANIZATIONAL ADDRESSES OSHA REGIONAL OFFICES: Region I serves Connecticut, Massachusetts, Minnesota, New Hampshire, Rhode Island, and Vermont. Their telephone number is (617) 565-7164 and their address is: 133 Portland Street 1st Floor Boston, MA 02114 Region II serves New Jersey, New York, Puerto Rico, and the Virgin Islands. Their phone number is (212) 337-2378 and their address is: 201 Varick Street Room 670 New York, NY 10014. Region III serves Washington, D.C., Delaware, Maryland, Pennsylvania, Virginia, and West Virginia. Their telephone number is (215) 596-1201 and their address is: Gateway Building Suite 2100 3535 Market Street Philadelphia, PA 19104 Region IV serves Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. Their telephone number is (404) 347-3573 and their address is: Peachtree Street N.E. Suite 587 Atlanta, GA 30367 Region V serves Illinois, Indiana, Michigan, Montana, Ohio, and Wisconsin. Their telephone number is (312) 353-2220 and their address is: 230 South Dearborn Street Room 3244 Chicago, IL 60604 B-1 Region VI serves Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. Their telephone number is (214) 767-4731 and their address is: 525 Griffin Street Room 602 Dallas, TX 75202 Region VII serves Iowa, Kansas, Missouri, and Nebraska. Their telephone number is (816) 426-5861 and their address is: 911 Walnut Street Kansas City, MO 64106 Region VIII serves Colorado, Minnesota, North Dakota, South Dakota, Utah, and Wyoming. Their telephone number is (303) 844-3061 and their address is: Federal Building, Room 1576 1961 Stout Street Denver, CO 80294 Region IX serves American Samoa, Arizona, California, Guam, Hawaii, Nevada, and the Trust Territories of the Pacific. Their telephone number is (415) 744-6670 and their address is: 71 Stevenson Street Room 415 San Francisco, CA 94105 Region X serves Alaska, Idaho, Oregon, and Washington. Their telephone number is (206) 442-5930 and their address is: 1111 Third Avenue Suite 715 Seattle, WA 98174 B-2 AMERICAN CONFERENCE OF GOVERNMENTAL INDUSTRIAL HYGIENISTS: Kemper Woods Center 1330 Kemper Meadow Drive Cincinnati, OH 45240 AMERICAN SOCIETY OF SAFETY ENGINEERS: 1800 E. Oakton St. Des Plaines, IL 60018 Telephone 1-847-699-2929 NATIONAL SAFETY COUNCIL: 1121 Spring Lake Drive Itasca, IL 60143-3201 Telephone 1-630-285-1121 AMERICAN INDUSTRIAL HYGIENE ASSOCIATION 2700 Prosperity Avenue, Suite 250 Fairfax, Virginia 22031 Telephone 1-703-849-8888 B-3 Appendix C EXAMPLE SAFETY PROGRAM BUDGET Program Area Budget Forecast for Next Year $4,500.00 Shortages $4,500.00 Actual Expense $3,750.98 Personnel Training Conferences Awareness Material Publications Periodicals Salaries Contracts Safety Awards Personal Protective Equipment First Aid Kits Security Alarms Maintenance Fire Alarm Maintenance Security Guards Automation $5,000.00 $1,200.00 $5, 235.67 $1,200.00 $5,500.00 $1,200.00 $235.67 None $600.00 $450.00 $121,657.90 $5,000.00 $2,500.00 $9,000.48 $597.89 $289.09 $121,656.45 $4876.59 $2,480.67 $9,000.00 $600.00 $300.00 $121,657.90 $5,000.00 $2,500.00 $9,000.00 None None None None None None $659.40 $35,000.00 $659.40 $34,989.50 $690.40 $37,000.00 None None $47,468.39 $47,456.99 $49,000.00 None $69,000.00 $8,000.00 $67,398.09 $7,298.45 $72,000.00 $8,000.00 None None None Notes: For training there should be $1,500.00 per person involved in the safety program per year. This will allow for one training class per year for each person. When using only collateral duty personnel there should be a ratio of one collateral safety specialist for five hundred employees. This ratio works when the collateral duty individual at least 8 hours per week on safety duties. When using only full-time professionals with a full forty-hour week to do safety there should be one full-time safety professional for each plant or organization. Another approach is to have a full-time safety professional for each 3,500 employees. When using a mixture of both collateral and full-time personnel there should be one fulltime safety person at the headquarters level with collateral duty personnel assigned at a ratio of one collateral safety specialist for every one thousand employees or one per line or blast. C-1 For awareness materials the amount needed is fifteen cents for each employee within the organization. For a high hazard organization this amount should be fifty cents per employee. Incentive awards are normally kept to $5.00 or less while earned awards should come in five different levels that have a progression for an employee to strive for. C-2 Appendix D EXAMPLE FACILITY HAZARD ASSESSMENT Primary Hazard Risk Category Overall Risk 2112 Fabrication Welding Fumes Ultraviolet Light Heavy lifting High Medium Medium High 2112 Plating Chemicals Fumes Fire Frequent Bending High Medium Medium High 2112 Shipping Heavy Lifting Frequent Lifting Poor Posture Noise Medium Medium Low Medium Medium 2112 Administration Repetitive Stress (Typing) Slipping/Tripping Medium Medium Low 2112 Supply Frequent Lifting Poor Ventilation Excessive Heat Overhead Storage Medium Low Low Low Medium 2112 Parking Area Slipping/Tripping Poor Lighting Low Low Low 2134 Warehouse Overhead Storage Poor Lighting Frequent Lifting Storage in Aisles Medium Low Low Low Medium 2134 Loading Dock Fall From Edges Frequent Standing Frequent Carrying Frequent Lifting Medium Medium Medium Medium Medium 2134 Shipping Office Poor Chairs Poor Lighting Low Low Building Section D-1 Low APPENDIX E SAFETY PROGRAM EVALUATION CHECKLIST This checklist can be used to check the safety program for the organization in general. For specific programs or hazards please refer to the other checklist at appendices to this booklet. A quick review of the table of contents can point you to the appendix you need. This list is not all-inclusive, but is a good place to start. Item Yes No ______________________________________________________________________ 1. Does the Supervisor or Division Chief review the accident experience of the organization? 2. Are significant safety factors included in the agendas of staff meetings, planning conferences, and management meetings? 3. Are accident prevention rules and standards integrated into operations orders, training orders, directives and publications? 4. Is prompt and appropriate action taken on safety measures directed by higher headquarters? 5. Are actions taken toward eliminating or controlling recognized accident producing conditions? 6. Do assigned safety duties and functions conform to regulatory guidance? 7. Is there a safety committee established and functioning at the directorate level and above? 8. Have minutes been developed for safety committee meetings and forwarded to headquarters? 9. Are internal safety inspections being conducted by organizational personnel? E-1 Item Yes No ______________________________________________________________________ 10. Are safety promotional and educational material available and displayed? 11. Are newly assigned personnel briefed on the hazards of their new work area and given training required by OSHA? 12. Are supervisory personnel oriented and trained on their accident prevention responsibilities? 13. Are all drivers of motor vehicles and material-handling equipment trained, tested and licensed to meet organizations standards? 14. Is remedial drivers training provided for those personnel who have demonstrated a lack of motivation or skill in driving, experienced an accident, or been issued a citation for a traffic violation? 15. Are all accidents reported IAW organization policy no matter how severe? 16. Are all accidents that involve a lost work day or property damage properly investigated? 17. Are all accidents that involve a death, permanent partial disability, or hospitalization of five or more personnel reported immediately to headquarters and on to OSHA? 18. Have supervisors who use hazardous substances developed a list of hazardous substances and procured a Material Safety Data Sheet on each substances? 19. Do supervisors train their personnel who work with hazardous substances? E-2 Item Yes No ______________________________________________________________________ 20. Do personnel who work with hazardous substances receive a base line physical before working with the hazardous substances? 21. Are personnel required to wear a respirator properly trained, fit tested, and monitored by medical personnel? E-3 APPENDIX F BLOODBORNE PATHOGENS PROGRAM CHECKLIST This checklist is for an evaluation of the Bloodborne Pathogens program only. This list is not all-inclusive, but is a good place to start. Item Yes No ______________________________________________________________________ 1. Is there a written document that outlines this program? 2. Is this document reviewed annually and updated when when changes occur? 3. Are all operations reviewed to identify exposure to Bloodborne pathogens? 4. Is a list made of all work areas where exposure may occur? 5. Is a list made of all employees who may be occupationally exposed? 6. Are procedures in place to provide for emergency care and treatment of personnel who may have been exposed to Bloodborne pathogens? 7. Are all fluids treated as if they were infected? 8. Are employees trained on their specific duties and responsibilities? 9. Are supervisors trained on their duties? 10. Is the proper Personal Protective Equipment provided to employees? 11. Is there an evaluation program in place to check this program for effectiveness? F-1 APPENDIX G CONFINED SPACE ENTRY PROGRAM CHECKLIST This checklist is for an evaluation of the Confined Space Entry program only. This list is not all-inclusive, but is a good place to start. Item Yes No ______________________________________________________________________ 1. Is there a written document that outlines this program? 2. Is this document reviewed annually and updated when changes occur? 3. Are all operations reviewed to identify confined spaces? 4. Is a list made of all confined spaces? 5. Is a list made of all permit required confined spaces? 6. Are procedures in place to provide for emergency rescue and treatment of personnel injured in a confined space operation? 7. Are employees trained on the specific duties they hold during a confined space operation? 8. Are supervisors trained on their duties? 9. Are rescue teams appointed and trained? 10. Is the proper Personal Protective Equipment provided to employees? 11. Are supervisor provided with adequate test equipment to test for hazards within the confined space? 12. Are the requirements for obtaining a permit spelled out in the program document? 13. Is there an evaluation program in place to check this program for effectiveness? G-1 APPENDIX H CONTROL OF ENERGY SOURCE PROGRAM CHECKLIST This checklist is for an evaluation of the Control of Energy Source program only. This list is not all-inclusive, but is a good place to start. Item Yes No ______________________________________________________________________ 1. Is there a written document that outlines this program? 2. Is this document reviewed annually and updated when when changes occur? 3. Are all operations reviewed to identify operations where the energy source must be controlled during maintenance operations? 6. Are procedures in place to provide for tagging or locking-out of the energy source before maintenance begins? 7. Are employees trained on the specific duties they hold during maintenance operations, to include the importance of not energizing a machine that has been tagged or locked-out? 8. Are supervisors trained on their duties? 9. Is the proper tagging and lockout items made available to employees? 10. Is there an evaluation program in place to check this program for effectiveness? H-1 APPENDIX I ERGONOMICS PROGRAM CHECKLIST This checklist is for an evaluation of the Ergonomics program only. This list is not allinclusive, but is a good place to start. Item Yes No ______________________________________________________________________ 1. Is there a written document that outlines this program? 2. Is this document reviewed annually and updated when when changes occur? 3. Are all operations reviewed to identify operations where Ergonomics hazards exist? 4. Are workplaces reviewed annually to identify hazards? 5. Are procedures in place to provide for elimination or control of Ergonomic hazards before injury or illness is caused? 6. Are employees trained on their responsibility to identify and and report Ergonomic hazards in the work place? 7. Are supervisors trained on their duties? 8. Are physical examinations conducted to determine the physical limitations and capabilities of potential employees? 9. Is the examination also used to identify past injuries to serve as a base line for injuries? 10. Is a medical evaluation program in place to review employee claims of injury or illness? 11. Is the Job Hazard Analysis used to review present work procedures as well as future work procedures? I-1 Item Yes No ______________________________________________________________________ 12. Are workers rotated as often as possible in high-risk work places to reduce the exposure to the hazard? 13. Are workers switched to temporary duties not involving high-risk after reporting an injury or illness and until the injury or illness is validated or disproved? 14. Are human capabilities and measurements considered when developing new machines and work procedures? 15. After hazards are identified are abatement plans with dates developed? 16. Is there an evaluation program in place to check this program for effectiveness? I-2 APPENDIX J HAZARDOUS COMMUNICATION PROGRAM CHECKLIST This checklist is for an evaluation of the Hazardous Communication program only. This list is not inclusive, but is a good place to start. Item Yes No ______________________________________________________________________ 1. Does each element within your organization have a complete list of hazardous substances used or stored within the workplace? 2. Is the list maintained in the workplace? 3. Is the list made available to employees of the work area upon their request? 4. Is the list updated when hazardous substances are added or subtracted from the workplace? 5. Are all containers of hazardous substances labeled? 6. Are containers without labels set aside and not used until the proper label can be attached to the container? 7. Are secondary containers properly labeled after substances are poured into them from primary containers? 8. Are Material Safety Data Sheets (MSDSs) available on all hazardous substances in the work place? 9. Are the MSDSs maintained in the workplace? 10 Are the MSDSs provided to employees of the work place upon request? 11. Are MSDS added when a new hazardous substances is added to the workplace? J-1 Item Yes No ______________________________________________________________________ 12. Are less hazardous substances substituted for more hazardous ones when ever possible? 13. Are employees who may come into contact with the hazardous substance provided with training on their rights and obligations under the Hazard Communication Program? 14. Do employees receive specific training on the hazards of the specific substance they are working with as well as the proper method of working with the substance. 15. Is Personal Protective Equipment and Clothing provided to employees to control exposure to hazards? 16. Do employees receive training on the use and maintenance of the PPE? 17. Does the organization have a written document that addresses all elements of this program? 18. Is this document or standard operating procedure reviewed annually and updated when changes occur? 19. Does the employer have an evaluation program in place to check this program? J-2 APPENDIX K MOTOR VEHICLE ACCIDENT PREVENTION PROGRAM CHECKLIST This checklist is for an evaluation of the Motor Vehicle Accident Prevention program only. This list is not all-inclusive, but is a good place to start. Item Yes No ______________________________________________________________________ 1. Is there a written document that outlines this program? 2. Is this document reviewed annually and updated when when changes occur? 3. Are potential drivers required to pass a physical? 4. Are drivers properly trained and licensed on the vehicle they will be hired to operate? 5. Do employees complete a defensive driving type course? 6. Do supervisors evaluate driver’s performance? 7. Are drivers with traffic violations or accidents counseled? 8. Are drivers retrained when a training weakness is identified and not as punishment? 9. Is an awards program in place to reward good and safe drivers? 10. Is an awareness program in place to raise driver awareness for specific hazards? 11. Is there an evaluation conducted by management to evaluate the effectiveness of this program? K-1 APPENDIX L PERSONAL PROTECTIVE EQUIPMENT PROGRAM CHECKLIST This checklist is for an evaluation of the Personal Protective Equipment program only. All items that address the personal protective equipment includes the requirement to meet the American National Standards Institute standards for the piece of clothing or the equipment. This list is not all-inclusive, but is a good place to start. Item Yes No ______________________________________________________________________ GENERAL: 1. Is there a written document that outlines this program? 2. Is this document reviewed annually and updated when when changes occur? 3. Have all facilities and operations been inspected? 4. Have hazards that need an engineering correction been identified and preparations made for correction? 5. Have engineering corrections that require more than a few days to implement been identified for temporary personal protective equipment abatement? 6. Have hazards requiring permanent abatement by personal protective equipment abatement been identified? 7. Have specific items of personal protective equipment been identified to reduce or eliminate the hazard? GENERAL EYE PROTECTION: IMPACT PROTECTION: 8. Have hazards been identified that require protection for the eyes from projectiles? 9. Have impact protection goggles or glasses been identified for use to protect the eye against the projectiles? L-1 Item Yes No ______________________________________________________________________ 10. Have styles and sizes that promote proper wear been purchased? 11. Have the goggles or glasses been fitted specifically to the worker? 12. Has the worker been trained in the proper maintenance and cleaning of the goggles and glasses? CHEMICAL OR VAPOR PROTECTION: 13. Have hazards been identified that require protection from splashing chemicals or vapors? 14. Have goggles or glasses been identified for use to protect the eye against the splashing chemicals or chemical vapors? 15. Have styles and sizes that promote proper wear been purchased? 16. Have the goggles or glasses been fitted specifically to the worker? 17. Has the worker been trained in the proper maintenance and cleaning of the goggles and glasses? ARC WELDING PROTECTION: 18. Have hazards been identified for protection of the eyes against the hazards of Arc Welding? 19. Has a style and size that promotes proper wear been purchased? 20. Has a protective hood been fitted specifically to the worker? 21. Has the worker been trained in the proper maintenance and cleaning of the hood? L-2 Item Yes No ______________________________________________________________________ 22. Has the worker also been fitted and issued a proper pair of impact protection goggles or glasses to protect against the slag removal? See section on impact protection for specifics. LASER LIGHT PROTECTION: 23. Have hazards been identified for protection of the eyes from the hazards of LASER lights? 24. Have proper protective goggles or glasses been identified for use to protect the eye against the light? 25. Have styles and sizes that promote proper wear been purchased? 26. Have the goggles or glasses been chosen with the proper Optical Density for the particular LASER light? 27. Have the goggles or glasses been fitted specifically to the worker? 28. Has the worker been trained in the proper maintenance and cleaning of the goggles and glasses? GAS WELDING PROTECTION: 29. Have hazards been identified for protection of the eyes from the hazards of Gas Welding? 30. Have proper protective goggles or glasses been identified for use to protect the eye against the light? 31. Have styles and sizes that promote proper wear been purchased? 32. Have the goggles or glasses been fitted specifically to the worker? 33. Has the worker been trained in the proper maintenance and cleaning of the goggles and glasses? L-3 Item Yes No ______________________________________________________________________ HEAD PROTECTION: 34. Have hazards been identified that require protection against the hazards of objects falling or being dropped onto the head? 35. Has a proper protective helmet or hat been identified for use to protect the head against the falling or dropped object? 36. Has a style and size that promote proper wear been purchased? 37. Has the helmet or hat been fitted specifically to the worker? 38. Has the worker been trained in the proper maintenance and cleaning of the helmet or hood? FOOT PROTECTION: 39. Have hazards been identified that require protection against the hazards of objects falling or being dropped onto the feet? 40. Has a proper shoe or guard been identified for use to protect the feet against the falling or dropped object? 41. Has a style and size that promote proper wear been purchased? 42. Has the safety shoe or guard been fitted specifically to the worker? 43. Has the worker been trained in the proper maintenance and cleaning of the shoe or guard? L-4 Item Yes No ______________________________________________________________________ HAND PROTECTION: 44. Have hazards been identified that require protection from cold and hot temperatures, abrasions, cuts, vibration or chemical exposure to the hands? 45. Have a proper pair of gloves been identified for use to protect the hand against these hazards? 46. Has a style and size that promote proper wear been purchased? 47. Have the gloves been fitted specifically to the worker? 48. Has the worker been trained in the proper maintenance and cleaning of the gloves? BODY PROTECTION: 49. Have hazards been identified that require protection for the body from extreme cold and hot temperatures? 50. Has proper clothing (pants, jacket, gloves, and hood) been identified for use to protect the body from these hazards? 51. Has a style and size that promote proper wear been purchased? 52. Have the clothing been fitted specifically to the worker? 53. Has the worker been trained in the proper maintenance and cleaning of the clothing? NOISE PROTECTION: 54. Have hazards been identified that require protection for the ears from extreme noise? 55. Has proper ear muffs or plugs been identified for use to protect the ear from noise? L-5 Item Yes No ______________________________________________________________________ 56. Has a style and size that promote proper wear been purchased? 57. Have the muffs or plugs been fitted specifically to the worker? 58. Has the worker been trained in the proper maintenance and cleaning of the muffs or plugs? RESPIRATORY PROTECTION: 59. Have hazards been identified that require protection for the respiratory tract (lungs, throat, sinuses) from hazards? These hazards should be identified and quantified by an Industrial Hygienist or a Certified Safety Professional. 60. Is there a respiratory protection program within the organization? 61. Has the proper respirator been identified for use to protect the respiratory tract? The respirator should be chosen by an Industrial Hygienist. 62. Has a style and size that promote proper wear been purchased? 63. Has the worker passed a physical certifying they are able to wear a respirator? 64. Has the respirator been fit tested specifically to the worker? 65. Has the respirator fit test been conducted by a person certified to fit test? 64. Has a record been made of the fit test? 53. Has the worker been trained in the proper maintenance and cleaning of the respirator? L-6 APPENDIX M FIRE PREVENTION AND PROTECTION PROGRAM CHECKLIST This checklist is for an evaluation of the Fire Prevention and Protection program only. This list is not all-inclusive, but is a good place to start. Item Yes No ______________________________________________________________________ 1. Is there a written document that outlines this program? 2. Is this document reviewed annually and updated when when changes occur? 3. Have fire prevention inspections been made of all facilities and operations? 4. If fire prevention inspections have not been made have fire prevention and protection been included in safety inspections of all facilities and operations? 5. Is there a plan to correct the fire hazards noted during the inspections? 6. Has the need and location for all fire extinguishers been determined? 7. Have the proper fire extinguishers been purchased and positioned where they are required? 8. Have employees been trained on where fire extinguishers are located and how to operate them? 9. Is there a plan in place to maintain and refill fire extinguishers? 10. Have the proper amount and type of fire exits been designated? 11. Have all employees been informed as to the location and use of fire exits and the routes that get them to the exit? M-1 Item Yes No ______________________________________________________________________ 12. Are fire drills conducted regularly to ensure the routes and exits are correct? 13. Are exits and the routes to the exits kept clear and free from obstructions? 14. Are stairwells part of the route to the exit? 15. Are these stairwells of the appropriate fire rating? 16. In enclosed stairwells are the doors kept shut to ensure the integrity of the route? 17. Is there a plan in place for the maintenance and repair of fire doors on stairwells? 18. Are fire alarm systems installed and inspected and tested periodically? 19. Have employees been trained on the use of fire alarms? 20. Has the need for visual or audible signals been reviewed and the proper signal installed? 21. Is the fire alarm a local or central alarm system? 22. If a local alarm, is a plan in place for notification of the fire department? 23. Are flammable substances stored in flame proof cabinets or rooms? 24. Are ignition sources prohibited near combustible or flammable substances? 25. Are smoking areas kept to a minimum and located away from combustible or flammable sources? M-2 Item Yes No ______________________________________________________________________ 26. Are electrical wiring and appliances inspected periodically to prevent electrical shorts? 27. Is the use of hot plates, coffee pots and other heat producing devices held to a minimum and kept in areas away from combustibles and flammable substances? 28. Have arrangements been made for fire protection and firefighting services to respond to your organization in case of an emergency? 29. Have arrangements been made for emergency medical services to respond to your organization in case of fire? 30. Have outside fire hydrants been located and paths cleared for fire trucks to connect to them in case of a fire? 31. Have fire doors been installed on stairwells? 32. Have fire doors been installed in warehouses to limit area susceptible to a fire? 33. Are fire doors installed in hallways separating areas of differing hazards? 34. Are lighted exit signs posted to alert personnel in the event of a fire? M-3 APPENDIX N GENERAL SAFETY INSPECTION GUIDELINES The following items, if overlooked, can cause hazards in the work place. The list is not all encompassing, nor will all items pertain to everyone. This information is provided only to aid you in identifying hazards and items may appear more than once. SUBJECT REQUIREMENT Housekeeping -Conditions are orderly and sanitary. -Floors, aisles and work areas are clean and dry. -Trash and containers are sanitary and covered. -Cleaning materials are provided. Exits -Free and unobstructed. -Clearly marked. -Are the correct size for the building occupancy. -Unlocked or panic hardware installed. -Lighted signs are used where needed. Stairs -Handrails are used where there are four or more stairs. -An offset handrail is used for winding stairs. -Stairs are in good physical condition with non-slip surface on edge of tread. Portable Ladders -Are in good physical condition. -Have a non-skid base on legs. -Are not left exposed to weather. -Have all rungs in place. -Periodic inspections of ladders is conducted. -Users are trained to properly use ladder. N-1 SUBJECT Flammable Liquids Fire Prevention REQUIREMENT --General -Only approved containers and cabinets are used. -Bonding and grounding is used when transferring Class I liquids. -Combustible waste is in covered containers. --Storage Rooms -Walls and doors are of fire resistive materials. -Doors are self-closing. -There is a four-inch sill at each door. -There is a single switch for the light and fan motor. -Electrical wiring and switches are approved for flammable storage areas. -Approved fire extinguishers are properly placed. -Signs prohibiting smoking and open flames are posted. -A written fire prevention plan in is available. -An emergency exit plan is posted in each room. -Fire drills are conducted periodically to ensure the emergency exit plans will work. -Fire extinguishers are accessible and properly maintained. -Fire extinguishers are the correct type for the hazard. -Fire extinguishers are inspected and weighed at least yearly. -Fire extinguishers are hydrostatically tested depending on type. N-2 SUBJECT REQUIREMENT Fire Prevention (cont.) -A visual fire alarm will be used in work areas where employees must wear hearing protection. Electrical -Main disconnect switches are legibly marked. -Fixed and portable equipment is grounded. -Flexible cords are used only as a temporary measure. -All electrical outlets and switches are in good working order. Material Handling -Fork-lifts are correct for the hazards of the location they are used in. -Fork-lifts are in good working order. -Operators are trained and licensed. -Forks are lowered when left unattended. Compressed Gas -Inspected on receipt and prior to cylinders use. -Stored in a safe location. -Stored upright and fastened to a fixed object so they will not fall over. -Separated by gas type. -A safety relief valve is installed when necessary. -A protective cap is installed. Air Compressors -Belt is guarded. -A pressure gauge is installed. -Safety relief valves are tested regularly. -Fluid is drained from the tank daily. N-3 SUBJECT REQUIREMENT Cranes -Rated load is marked on side of boom. -Trolley stops are used to limit travel. -Guards cover moving parts. -Electrical equipment is enclosed. -All equipment is inspected prior to use. -A thorough inspection is conducted annually. -Test reports are maintained. Dip Tanks -Mechanical ventilation to safe outside location is used. -Overflow is collected. -Automatic and manual closing cover. -Portable fire extinguisher is nearby. -Explosion proof electrical fixtures are used. -Non-flammable solvents are used when practical. -Signs prohibiting smoking and open flames are posted. Ventilation -Ventilation is used for welding operations. -Ventilation is used for grinding, buffing, and polishing operations. -Ventilation is used for spray paint operations. -Ventilation is verified by an air velocity meter reading. -Ventilation will be used to remove carbon monoxide from vehicle maintenance operations. -Respirators will be used in place of proper ventilation only as a temporary measure. N-4 SUBJECT REQUIREMENT Personal Protective Clothing and Equipment (PPE) -All work areas requiring PPE have been verified in writing by a safety official -All PPE is provided by the employer at no cost to the user. -All PPE will meet American National Standards Institute standards for the particular piece of equipment and its use. -PPE will properly fit the user. -Personnel required to use PPE will be properly trained in its use. Hearing Protection -Noise hazard areas are identified. -Signs are posted to notify personnel of the hazard. -Personnel working in a noise hazard environment will be given a base line hearing test. -Personnel working in a noise hazard environment will be given training and PPE to reduce the hazard. Machine Guarding -Original guards are in place and operational. -Instruction manuals are reviewed to ensure machines requiring guards have them installed and operational. -Machines that have cutting edges, blades, pinch points, compression points, moving parts, belts and pulleys need guards. -Machine operators are trained on proper installation and maintenance of guards. -Supervisors enforce guard use. N-5 SUBJECT Ergonomics REQUIREMENT -Jobs high in repetitive tasks or fast speed of repetition is reviewed for risks. -Operational controls are measured to ensure average employee can reach all controls without straining. -Work benches are set up for the tallest employee and steps are used to raise shorter employees to work bench level. -Employees do not lift objects over 35 pounds when possible (the NIOSH lift formulae should be used to determine actual weight to be lifted). -Employees lift with their legs and not their backs. -Lifting devices are used whenever possible to eliminate employee lifting. -Employees will not lift objects above their shoulders. -Employees work standing only when sitting arrangements can't be made. -Employees will not pick up objects from below their knees. -Work places are properly lighted so employees can see all controls and devices properly. -Control knobs and handles operate with minimum force. -Standing employees will be provided with anti-fatigue mats for floor. -Awkward body movements especially to the fingers, hands, wrists, elbows, knees, and ankles should be avoided. N-6 Ergonomics (cont.) -Temperatures will be controlled to eliminate extremes of heat and cold. -If temperatures can not be controlled proper protective clothing and equipment will be provided. Control of Energy Sources -Operating procedures in place to control energy sources during maintenance operations. -Employees are trained on the use of tags and lockouts. -Tags and lockouts are used to control energy sources during maintenance on machines and equipment. -Only personnel who install tags and lockouts remove them. N-7 Appendix O INSPECTION SURVEY QUESTIONS 1. Were you given a medical examination before starting your present job? 2. Were you given initial training before starting your present job? 3. Were you issued personal protective equipment and clothing before starting your present job? 4. Were you given training on how to maintain and wear this personal protective equipment? 5. Are you aware of your obligation to report hazards? 6. Have you reported a hazard in the past? 7. Are you aware of any accidents occurring in the section? 8. Where do you think the next accident will occur? 9. What work procedures would you change? 10. How would you describe your company's safety program? 11. What is your role in that program? 12. If you could change anything about this program what would it be? O-1 APPENDIX P EXAMPLE SAFETY POLICY LETTER ABC Corporation 1211 Upward Road Anywhere, Georgia 28374 Company Policy Letter No. 456 SUBJECT: Company Safety Policy It is the responsibility of each and every employee here at ABC to take an active role in the prevention of accidents. Our company is about building quality products and providing quality services to our customers at a reasonable price. We cannot do this if we suffer from accidents that result in property damage or personal injuries to our employees. As the Chief Operating Officer for this company I take responsibility for safety as one of my many jobs. However, this does not lessen the responsibility for each manager, supervisor, and employee to identify hazards, and help to develop ways to reduce, control, or eliminate hazards. It is not acceptable in this company to let hazards go unchecked. We may not be able to correct each and every one, however we can control them. The collateral safety representative for this company is Mr. John Smith and he has my full support in implementing a safety program that will fit in with the processes that we do for a living. He will coordinate with managers, supervisors and employees to make this happen. This program will not exist outside the normal way we do business. I am not interested in a program just to meet some regulatory guidance. I am interested in a program that will deliver on the bottom line. This will be a program that helps us conduct our process with the least amount of risk for the least amount of cost. Linda J. Myers Chief Operating Officer P-1 Appendix Q EXAMPLE ACCIDENT REPORT FORM Who Had the Accident?____________________________Date:___________ Time:________Location:__________________________________________ Section Worker Assigned To:_______________________________________ Equipment Involved:______________________________________________ Other Personnel Involved:_________________________________________ Persons Injured:_________________________________________________ Work Days: Lost:_____Restricted:_____Hospitalized:_____ Property Damages:_______________________________________________ What Happened?_________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ Was person properly trained? Yes_____No_____ Corrective Action Taken:___________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ Signatures: Individual Who Had Accident:____________________________Date:_____ Supervisor of Same Person:_____________________________Date:_____ Q-1 Appendix R EXAMPLE HAZARD LOG Item Deficiency Standard Risk Date No. Location Noted Violated Assessment Corrected _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|_______________ _|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ _____|___________________|________________|____________|_____________|_________ R-1 APPENDIX S EXAMPLE RISK ASSESSMENT MATRIX PROBABILITY MEDIUM HIGH HIGH HIGH HIGH HIGH MEDIUM LOW MEDIUM SEVERITY MEDIUM LOW MEDIUM LOW LOW LOW Probability-how likely the event is to occur or how often will it occur. High-the event will occur numerous times over the life of the operation. Medium-the event will occur occasionally over the life of the operation. Low-the event is not likely to occur or will occur only a few times in the entire life of the operation. Severity-how serious it will be when it does occur. It is broken down into three categories: High-normally causes serious injuries that result in partial or permanent disabilities or death, significant property damage to the tool or equipment or loss of the entire system, debilitating occupational illnesses that result in partial or permanent disabilities or death. May result in the loss of company secrets that could cost the company its share of the market or cause the loss of life or severe damage to facilities or equipment. Medium-normally causes an injury that will require medical treatment, property damage of medium value, and may cause occupational illnesses. May result in loss to the company that is serious but does not threaten the existence of the company or its market. May result damage to the facility or equipment that costs in excess of $50,000.00 or hospitalization of an employee or customer. S-1 Low Hazard-normally causes first-aid injuries, minor property damage and no illnesses. May result in minor damage to equipment or facility and minor bad publicity. Now when you go into the matrix you find that you have a high probability that the event would occur and a low hazard. You put your finger on the column for high and run it down the column to low on severity and you find the block medium. Now you can look at the descriptions for severity and that is what the event is likely to result in. What you are doing is estimating the amount of risk a hazard poses to your personnel and operations by comparing the probability that the hazard will cause an accident with the severity of the injury or property damage resulting from that accident. It is essential to do a risk assessment so that you can determine which hazards are actually higher in risk than others. You later use this information to correct the highest hazards first then the medium and last the low. This will allow you to reduce the risk to your employees and operations by controlling the highest risks first. Then if a lower hazard causes an accident why you are correcting the high hazards the result would be less injury and property damage than if the situation were reversed and the low hazard was being corrected and a high hazard caused an accident. Let's look at an oil slip on the floor. Go back to chapter three and look at the oil spill again while using this matrix. You're probably thinking that this is very subjective and you are right. The more you do risk assessments the better you will be at them but, you will never take the subjectiveness out of them. This is also a simple matrix. There are many others out there and most are more complicated. However, I have shown you this one just to give you an introduction to identifying a risk through a risk assessment. I highly encourage you to take a course that covers risk assessments as well as risk management. I also recommend reading Joe Stephenson's book entitled System Safety 2000 it is an excellent reference tool for risk assessments, see the suggested reading list at appendix T. Remember the risk assessment matrix that you choose to use should fit the needs of your organization and should not be any more complicated that it needs to be to quantify risk. S-2 Appendix T SECURITY PROGRAM CHECKLIST This checklist is for an evaluation of the Security program only. This list is not allinclusive, but is a good place to start. Item Yes No ______________________________________________________________________ 1. Is there a written document that outlines this program? 2. Is this document reviewed annually and updated when when changes occur? 3. Are all operations reviewed to identify exposure to criminal activity? 4. Is a list made of all work areas where exposure may occur? 5. Is a list made of all employees who may be occupationally exposed? 6. Are procedures in place to provide for emergency care and treatment of personnel who may be harmed? 7. Are all security lights operative and properly directed? 8. Are security cameras real and taping what they view? 9. Are supervisors trained on their duties? 10. Are employees trained on their duties? 11. Is a background check conducted prior to new employees beginning work? 12. Is a background check conducted periodically for employees working in high-risk areas? 13. Is there an evaluation program in place to check this program for effectiveness? T-1 APPENDIX U ERGONOMIC MEASUREMENTS LIFTING MEASUREMENTS A-Only lift the box as high as you have to. Use a table, roller device, or lifting device when necessary. B-Keep the box as close to your body as possible. The farther the box is away the more strain and pressure it may put on your back. C-Keep your back as straight as you can. D-Lift with your legs not with your back. E-Do not lift heavy objects. In most cases 35 pounds is more than enough to lift. But the weight really depends on the amount of times you lift the object. Try to have a hand hold on the object it will make the lift easier and safer. F-Try to pick up objects between your knee and shoulders and try not to lift objects over your shoulders. G-Don't pick up the object from the floor. Even a few inches off the floor is an improvement. It is essential to provide any employees that lift with the proper training to prevent stress and strain that often leads to injuries. All situations where employees lift should be considered hazardous. Employees don't need to have a major injuries they could be suffering the stress and strain that could cause a serious back injury. Always take employee complaints about back pain seriously and either prove or disprove them. U-1 ERGONOMIC MEASUREMENTS COMPUTER WORKSTATION MEASUREMENTS Screen should tilt back 15 degrees 19.7"-29.5" 3.9"10.2" 35.5" 18.9"-20.5" 23.6" 27.5"-33.5" from floor to center of keyboard Front edge turns up 4-5 degrees 31.5" to any back wall or surface Seat surface 15.7"-17.7" across and 15.0"-16.5" from front to back Chair leg should be five leg design These measurements are not exact and represent some of my work and study on what an adjustable workstation would look like. Where two measurements are indicated they represent the two extremes of adjustability of that particular portion of the workstation. I believe these measurements are a beginning and will help you to procure an adjustable workstation that will reduce the stresses faced by your organization’s employees daily. U-2 ERGONOMIC MEASUREMENTS COMPUTER WORKSTATION REQUIREMENTS The key to reducing injuries and illnesses associated with computers or automated data processing equipment often rests on the quality and adjustability of the workstation used. Second is the environment the workstation is located in. Following are a few recommendations that can reduce the risks while improving the quality of life for your employees. a. The operator must maintain correct posture. b. The workstation must be adjustable to fit the majority of operators. c. If an operator spends 25% of their time at a workstation an adjustable workstation is not normally provided. d. If an operator spends 25-49% of their time at a workstation an adjustable workstation may be provided. e. If an operator spends more than 50% or more of their time at a workstation then an adjustable workstation should be provided. f. A proper chair is also important and should be adjustable was well nor matter how long an employee is ask to sit in the chair. g. The seat of a chair should be large enough to fit the employee and should roll down in the front edge. h. The back support should be adjustable with a lumbar support, that means a part of the bask rest pushes your lower back in to keep your posture correct is looks like a bulge in the back of the chair. I. The chair must have five legs to make it harder to tip over by accident. j. The employees feet must able to set flat on the floor when the seat is adjusted properly, if that is not possible then a foot rest should be provided to keep the feet from hanging. j. Never make an employee face into a window to look at a computer screen put the screen at a right angle to the window. k. Do not put an employee to the back of a monitor instead put the two computers back to back. U-3 APPENDIX V SUGGESTED READING LIST Accident Prevention Manual for Industrial Operations, 11th ed. National Safety Council: USA, 1997. Accident Prevention Manual for Business and Industry Security Management, National Safety Council, USA, 1997. Basics of Safety and Health, Neville C. Tompkins, National Safety Council Press, USA, 2001. Commitment, by Frank E. Bird, Jr, and George L. Germain, Institute Publishing, 1987. Ergonomics at Work, 2nd ed., by David Oborne, Chichester, published by Wiley, 1967. Handbook of Occupational Safety and Health, National Safety Council: USA, 1985. Industrial Safety, 3rd ed., by Roland P. Blake, published by Prentice-Hall, Inc. , 1963. Loss Control Management by Frank E. Bird Jr. and Robert G. Loftus, Published by the Institute Press, 1989. Managing Safety and Health Programs, by Ray Boylston, published by Van Nostrand Reinhold, 1990. Practical Loss Control Leadership, by Frank E. Bird Jr., and George L. Germain, published by the International Loss Control Institute, 1990. Safety and Health Essentials for Small Business, by William Martin and James Walters, Butterworth and Heinemann, USA, 2001. Supervisor's Safety Manual, 9th ed. National Safety Council: USA, 1997. System Safety 2000, by Joe Stephenson, published by Van Nostrand Reinhold, 1991. Team Building-An Exercise In Leadership, by Robert B. Maddux, published by Kogan Page, 1990. The One Minute Manager Builds High Performing Teams; Kenneth Blanchard, Ph.D., Donald Carew, Ed. D., Eunice Parisi-Carew, Ed. D., 1990. The Safety Coach, David Sarkus, Championship Publishing, Donors, PA, 2001. V-1