COURSE: Entrepreneurship I ESSENTIAL STANDARD: 2.00 OBJECTIVE: 2.04 UNIT A B2 28% B2 Entrepreneurship Foundations Understand entrepreneurship, product/service management, information management, professional development, emotional intelligence, and operations Generate venture/product ideas to contribute to ongoing business success Essential Questions: How does criticism play a role in idea creation? What types of brainstorming techniques can an entrepreneur use in developing venture/product ideas? How can an entrepreneur use free association techniques, forced relations techniques, and analytical techniques to generate business/product ideas? What are sources of business/product ideas? What is the importance of evaluating a business owner’s strengths when generating business/product ideas? What are pitfalls to idea identification? What is the importance of generating business/product ideas? What methods/techniques are used to identify business/product ideas? UNPACKED CONTENT Competency 2.04 A. Key terms 1. Attribute listing – focuses on an attribute or an object in order to determine how the attribute can be improved – example cell phone features 2. Lateral thinking – solving problems through an indirect or creative approach – example thinking outside the box 3. Analogies – similarity of like features of two things – example comparing 4. Associations – a mental connection or relation between thoughts, feelings, ideas or sensations 5. Brainstorming – is a creative-thinking techniques involving the identification of as many different ideas as possible during a certain time frame 6. Synectics – bringing different things together to create a unified connection 7. Sketching and doodling – letting your subconscious do the drawing 8. Forced questioning – force people to choose between two choices when neither of the choices could be the answer or needs further explanation – example Is this yellow or green? 9. Morphological analysis – systematically structuring and investigating many possible relationships of complex problems – example used to create a new product B. The role criticism in idea creation 1. Critism can be difficult to hear 2. Don’t take it personal 3. Some of your most important lessons can come from complaints and criticism 4. Discussion points – As a business owner, how would you address these criticisms? a. the package is too hard to open b. the cake doesn’t taste fresh c. your services are too expensive d. his store is very difficult to find 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 1 C. Types of brainstorming techniques 1. Define the problem 2. Share ideas without criticism 3. Build on others ideas a. pose an initial question b. use word association c. identify a challenge D. Why learn about techniques for idea generation 1. Someone somewhere at sometime came up with the idea for every item that you see around 2. So that you can invent the next great product 3. Product ideas come from different places – existing products made better or brand new products 4. Ideation is the process of generating and developing new ideas 5. One of the primary purposes in business is to generate ideas for new goods and services E. Business need product ideas because 1. Markets change constantly 2. They need to stay ahead of the competition 3. Product life cycles are becoming shorter F. Where do businesses look for inspiration for new products 1. Trends – the general direction in which people or events are moving (fashion, TV, music, etc) – by studying trends, business get a sense of what customers need – examples: health and fitness, baby boomers needs, communication needs 2. Customers – observe and notice when problems exist of people seem to have an unfulfilled need – talk with them (surveys, focus groups, satisfaction cards, one-on-one conversations) – talk to the people who deal with the customers (salespeople) 3. Existing products – find the limitation and make them better – look to develop complimentary products (they “go with” another product) – look to develop substitute products (takes the place of another product) – examples: blu-ray to replace DVD and digital books to replace hard/paperback books G. Methods of creative thinking used to generate new product ideas 1. Lateral thinking methods involve approaching an issue from new illogical directions and using illogical methods to develop new ideas a. Brainstorming include relay, round robin, brain drawing, free association, forced questioning, synectics, forced analogies, starbursting, mind mapping b. Relay – teams responding to teammates ideas in a certain order c. Round robin – no teams – participants respond in order d. Brain drawing – members add to drawings to try to develop a product e. Free association – state the first thing that comes to mind f. Forced questioning – used to answer a specific question g. Synectics – making connections through forced relations (two items that seem unrelated to find a new practical combination) – more time consuming than brainstorming but it is good when other creative methods have failed h. Forced analogies – using metaphors and similes to create connections where none exist (ie. Waiting on the bus on a cold day think of other times you wait, like a doctors office to help you come up with a solution) i. Starbursting – draw a 6 pointed star and write the product opportunity in the middle – write the following words at the tip of the star (who, what, why, when, where and how) – answer each question based on the recognized product opportunity j. Mind mapping – in the center of the paper write the main problem, which the market 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 2 opportunity that you identified – from the starting point, draw a line to other words and phrases that are related to the main idea – from each of these words, draw other lines that relate to the particular word and so on – this helps to expand thinking and get lots of different ideas down on paper 2. Programmed thinking methods – organized, logical, and analytical thinking techniques a. attribute listing – list the products characteristics that make it unique from other goods then find ways to improve those attributes b. morphological analysis – list a products characteristics then combine some or all of those to create a new product H. Making it pay 1. New product ideas are essential for long term business success 2. No two business use the exact same method to develop products 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 3 COURSE: Entrepreneurship I ESSENTIAL STANDARD: 2.00 OBJECTIVE: 2.04 UNIT A B2 28% B2 Entrepreneurship Foundations Understand entrepreneurship, product/service management, information management, professional development, emotional intelligence, and operations Generate venture/product ideas to contribute to ongoing business success INSTRUCTIONAL ACTIVITIES RELEVANCY TO OBJECTIVE 1. Introduce the objective through the use of 2.04 Combined Power point. Students may take notes using the guided notes in Appendix A 2. Have students write a paragraph that discusses how brainstorming, creative thinking, and observations can be used to develop new enterprise ideas. 3. New Product Ideas Activity New product ideas come out of trends and one of the most common trends is demographics. Have students complete the Demographics Product Idea Activity found in Appendix B. They should use creative thinking ideas presented in class to complete the assignment. 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 4 4. Review Removing the Roadblocks to Creativity – Appendix C with your students. You can create an overhead of the list or print one out for each student. Discuss various roadblocks that the students might have in opening their mind to creativity. Have students list ways creative people spend time in places that make them feel more creative. Answers may include running, showering, driving, beaches, walks in parks, and other places. Have students research creative people and identify where and when they get their ideas 5. Mall Creation MALL BRAINSTORMING.....Have groups brainstorm the various aspects of malls - if you have to suggest that they might eventually be working toward ideas for a new mall in town/ or your area. Mall brainstorming discussion using various techniques. 1. Have students create an attributes chart (attributes or parts of a good mall). Use the relay or round robin technique to get the list of attributes. 2. Use the starbursting technique to answer the following questions. Write the six star on the board and have the students draw the star and write their answers on their papers WHAT is a mall WHERE should a new mall be located (in relation to your town) WHEN do you go to a mall (days, hours, even occasions) HOW do people get to malls (modes of transport, who they ride with, etc...) WHAT IT ISN'T what doesn't belong in a mall WHAT TYPE of stores should a mall have 3. Use braindrawing (doodles that add on to other peoples' ideas) to answer what attractions that will make going to the mall fun. 4. Use brainwriting (freeform writing that adds on to other peoples' ideas) to complete the reasons/why go to or shop at the mall 5. Use mindmapping to identify who the mall shoppers or people who go to the mall (who they are by various demographic groups of people then they can branch into types of business or attractions for those groups) 6. Use analogy to identify what going to the mall is like (add various reasons why a mall might be like that or what could make it more like that.) 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 5 6. Mall Project The student’s activity sheet and rubric can be found in the Appendix - D Here is the continuation of the mall activity... once they have brainstormed the many aspects of an awesome mall divide students in to groups of 2-3 to develop and evaluate their various ideas for a mall. Then the group actually comes up with a plan for a mall. They create a PowerPoint to show the class their list of stores, attractions and reasons for choosing what they did. They also do a Google Sketchup floor plan of their mall and import lots of fun downloadable components to go in their mall. You need to show them how to use Sketchup (free program) because it will also come in handy for their eventual marketing plan. They can create a 3D floor plan of their business for the marketing plan. They actually enjoy the dreaming about how their business will look someday (even though Sketchup is a bit difficult. Tell them to save A LOT because some days it crashes.) OBVIOUSLY this part can also be done on paper - the use of technology just helps update things. The groups present their mall ideas and you can even have the class vote on the best mall idea. 7. Vocabulary Activity Have students create a crossword puzzle or search a word using the vocabulary sheet in Appendix E. They will define the terms using their notes prior to the activity. You can also divide up the class and have them create flashcards using www.quizlet.com for your class. 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 6 OBJECTIVE: 2.04 Generate venture/product ideas to contribute to ongoing business success B2 REFERENCES WEBSITES Textbook References: Entrepreneurship and Small Business Management – Kathleen Allen and Earl Meyer; Glencoe Publishing; 2006 Edition Supplemental Resources: 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 7 O BJECTIVE 2.04 A PPENDIX OF I NSTRUCTIONAL S UPPORT M ATERIALS 2.04S UPPLIES Supplies Needed Flip Chart or Whiteboard Markers 8716 Entrepreneurship I Where Supplies Are Used Activity Related Appendix/ Lesson 1 1 Unit A: Entrepreneurship Foundations Summer 2012, Page 8 Appendix #A – Comp 2.04 Guided Notes – Generate venture/product ideas to contribute to ongoing business success Define the following terms Attribute listing – Lateral thinking - Analogies – Associations – Brainstorming – Synectics – Sketching and doodling – Forced questioning – Morphological analysis – The role criticism in idea creation o Criticism can be _______________________ to hear o Don’t take it _____________________________ o Some of you most important lessons can come from _____________________ and ________________ o Discussion Points: As a business owner, how would you address these criticism 1. The package is too hard to open 2. The cake doesn’t taste fresh 3. Your services are too expensive 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 9 4. His store is very difficult to find Types of brainstorming techniques o Define the ____________________________ o Share _____________________ without criticism o Build on others ideas by posing an ____________________________ question; use _______________ association; and identify a ____________________________________ Why learn about techniques for idea generation? o Someone somewhere at some time came up with the idea for every item that you see around o So that you can invent the next ____________________________!! Product ideas come from different places o Existing products made ___________________ o Brand new products Ideation… o _____________________________________________________________________________________ One of the primary purposes in business is to generate ideas for new goods and services Businesses need product ideas because… o Markets change ____________________________________ o They need to stay ahead of the competition o Product life cycles are becoming _______________________ Where do business look for inspiration for need products? o ____________ – the general direction in which people or events are moving (i.e. fashion, TV, music, etc.) By studying trends, business get a sense of what customers need Examples: What is needed in the health and fitness trend? In the increasing number of “Baby Boomers”? Where do business look for inspiration for need products? (cont.) o ____________________________ Observe and notice when problems exist of people seem to have an unfulfilled need Talk with them – i.e. surveys, focus groups, satisfaction cards, one-on-one conversations Talk to the people who deal with the customers – i.e. salespeople o _________________________________________ Find the limitations and make them better Look to develop ___________________ products (they “go with” another product) Look to develop ___________________ products (takes the place of another product) i.e. Blu-Ray to replace DVD and digital books to replace paperback books Methods of creative thinking used to generate new product ideas o Lateral thinking methods – involve approaching an issue from new illogical directions and using illogical methods to develop new ideas - Primary goals is to identify as many ideas as possible ______________– teams responding to teammates ideas in a certain order Round Robin – no teams, participants respond in order _______________________________ – members add to drawings to try to develop a product 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 10 o Free Association – state the first thing that comes to mind _______________________________ – used to answer a specific question Synectics – making connections through forced relations (two items that seem unrelated to find new practical combinations). More time consuming than brainstorming but it good when other creative methods have failed _________________________ – using metaphors and similes to create connections where none exist (i.e. waiting on the bus on a cold day, think of other times you wait, like a doctors office to help you come up with a solution _________________________________ Draw a 6 pointed star and write the product opportunity in the middle Write the following words at the tip of the star – who, what, why, when, where, and how? Answer each question based on the recognized product opportunity ________________________________________ In the center of the paper write the main problem, which the market opportunity that you identified From the starting point, draw a line to other words and phrases that are related to the main idea From each of these words, draw other lines that relate to the particular word and so on This helps to expand thinking and get lots of different ideas down on paper Programmed Thinking Techniques _______________________________________ – List the products characteristics that make it unique from other goods then find ways to improve those attributes _______________________________________ – List a products characteristics then combine some or all of those to create a new product Making it pay! o New product ideas are essential for long term business success o No two business use the exact same method to develop products! 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 11 Appendix B – New Product Idea Activity – Demographic Trends Demographics are always changing. One big demographic change that is happening right now is the growth of the Hispanic population. By 2010, Hispanics surpassed African-Americans as the largest U.S. ethnic group. Potential entrepreneurs would be wise to know that the Hispanic culture is diverse and comprises 21 different nationalities including Mexican, Spanish, Puerto Rican, Cuban, Dominican, and many others from Central and South America. Univision has become the nation’s number one growth broadcasting network by catering to a Spanish-speaking audience. In groups of 3-4 students answer the following questions based upon the information presented above, information presented in the powerpoint on creative thinking techniques, and your observations. 1. What are some advantages to operating a culturally segmented business? 2. Identify new products that could be advertised on Univision to reach the Hispanic population. Include the age group that these products would target. Also identify which creative thinking techniques your group used to come up with the products. 3. Which technique did your group feel the most comfortable using for this activity? 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 12 Appendix C – Creativity – Removing the Roadblocks to Creativity Entrepreneurs can stimulate and encourage creativity in many ways; but they must remove the roadblocks to creativity. Here are some ways to remove the roadblocks: Believe in yourself. Positive self-encouragement works Use non-logical thinking. Not everything has to make sense right away Free your mind! Don’t think of everything in practical terms View problems as challenges that offer the opportunity to innovate Entertain all ideas. There is no such thing as a frivolous idea Relax! Relaxation is a key part of the creative process Have a playful attitude. Don’t worry about looking foolish Look at failure as a learning experience that will lead to success Model creative behavior. Anyone can learn to think creatively Develop listening skills. You can learn a lot by listening to other people talk about their wants and needs 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 13 Appendix D – Mall Activity Sheets Design Your Very Own Mall Shopping malls provide a wide variety of experiences for consumers. The mall is a place to buy goods and services, to socialize with friends, to exercise, and to acquire new ideas. Home shopping and the Internet are competing with today’s shopping malls. Today’s malls must be unique to attract consumers. They might even have a theme and attractions to draw in their intended group of customers (target market.) How would you design a shopping mall to attract consumers? Which demographic group(s) would you want to attract? Steps: 1. Identify your target market customer base. (Young professionals, senior citizens, families, wealthy or middle class.) This helps you choose your stores. 2. Create a list of retail stores and service businesses to be included in a major mall. The mall will be located in a city with 100,000 people or more, so it can be big. 3. Identify what goods or services each specialty store will offer. 4. Design the floor plan for the mall and draw it to scale in GoogleSketchup. 5. Prepare plans for the grand opening of the mall. 6. Present your mall plan and ideas to the class Mall Group/Partner Project Grade Sheet Points Earned Points Possible 5 25 5 35 20 10 15 110 8716 Entrepreneurship I Detail List of retail stores – 4 to 6 major anchor stores List of retail stores – 25 to 30 smaller specialty stores (at least 5 should be service based businesses.) List of restaurants – 5 to 10 food vendors The list also defines specialty of each store & restaurant Innovative design/ theme idea & GoogleSketchup for mall Creative idea for grand opening PowerPoint to show while each person in group speaks. Total Points Possible Unit A: Entrepreneurship Foundations Summer 2012, Page 14 Appendix E – Vocabulary Name: DEFINE: COMPLEMENTARY PRODUCTS OR SERVICES SUBSTITUTE PRODUCTS OR SERVICES DIVERGENT THINKING LATERAL THINKING METHODS PROGRAMMED THINKING METHODS BRAINSTORMING STARBURSTING MIND MAPPING BRAINDRAWING FREE ASSOCIATION FORCED QUESTIONING SYNECTICS FORCED ASSOCIATION/RELATIONS SYNECTICS FORCED ANALOGIES ATTRIBUTE LISTING MORPHOLOGICAL ANALYSIS 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 15 8716 Entrepreneurship I Unit A: Entrepreneurship Foundations Summer 2012, Page 16