Summer Intern Job Document
GENERAL INFORMATION
Agency Name:
Address:
Website:
Description:
Pediatric Physicians’ Organization at Children’s (PPOC) and Children’s Hospital
Integrated Care Organization (CHICO)
33 Pond Ave, Suite 102B
Brookline, MA 02445
www.ppochildrens.org
PPOC is a preferred Boston Children’s Hospital (BCH) Community of Care Member
and organization, made up of more than 250 physicians in over 80 privately owned,
autonomous pediatric primary care practices in Eastern Massachusetts - from North
of Boston to Metro West to Southeastern Massachusetts and Cape Cod. PPOC offers
patients and families a wide variety of practices of different sizes, patient
populations, and approaches to care - as well as a history of collaboration and
innovation that has helped to improve the performance of all member practices.
CHICO is a member organization that includes PPOC, BCH and its Physician
Organization (PO). CHICO and PPOC work collaboratively on many projects in the
space of accountable care. The goals of the Accountable Care Program include the
development of performance reporting, the identification of performance
improvement opportunities and taking the lead and or participating in the design,
implementation and monitoring of programs to support performance improvement.
Mission:
Our mission is to:


Enhance our member pediatricians' ability to deliver the highest quality of
care to the children and families they serve; and
Improve the professional satisfaction and operational effectiveness of our
members.
We believe our mission can best be achieved by sharing our experience and best
practices with one another and collaborating with Boston Children's Hospital and its
physicians and other clinicians.
PRACTICUM POSITION DESCRIPTION
Under the direction of PPOC Director for Quality Improvement or the CHICO Program Director of
Accountable Care and the Summer Intern Program Manager(s), the Quality Improvement Intern(s) will
assist in a variety of quality improvement efforts across the organization, from the development and
execution of Learning Communities, to supporting member practices in quality improvement projects, to
analyzing important quality data. Within CHICO work will encompass the development QI work related to
the community of care and clinical capacity, the development of measures for episodes of care and process
mapping to support quality outcomes. Utilizing key skills in quality improvement, operations management,
public health program/intervention development, data analysis and/or communication, the Quality
Improvement Intern(s) will help PPOC and CHICO advance its mission to provide the highest quality of care
Summer Intern Job Document
to patients and families served by member practices. The Quality Improvement Intern(s) will also provide
support in areas across the organization, as projects and opportunities are identified.
RESPONSIBILITIES AND SCOPE OF WORK
-
Assist in the development and execution of PPOC-sponsored Learning Communities (learning
collaborative)
Assist in the identification, coordination, execution and support of quality improvement initiatives in
PPOC member practices
Assists in the collection and analysis of data to aid in the assessment of practice-based projects in
quality improvement
Assist in the development of tools associated with the transition from ICD-9 to ICD-10 (coding
processes)
Assist in analyses related to the strengthening the community of care and evaluating clinical
capacity.
Develop measure to support work around episodes of care and alternative payment models.
Process mapping to support quality outcomes.
Performs other responsibilities associated with the Quality Improvement initiatives as needed
MINIMUM PREFERRED SKILLS
-
Work requires the knowledge of theories, principles, and concepts typically acquired through
training towards a Masters in Public Health or other health related Masters
-
Work requires the knowledge of theories in quality improvement, operations management, data
analysis and/or the development of public health interventions/programs
-
Work requires the analytical skills to resolve problems that require the use of basic scientific,
mathematical, or technical principles
-
Work requires communication skills in order to effectively deal with conflicting views or issues and
mediate fair solutions, or well developed writing skills
-
Work requires working knowledge of computer programs including all Microsoft products
-
Work requires listening and communication skills in order to effectively work and communicate with
a variety of audiences.
-
Vehicle is required for travel to off-site meetings
GENERAL INFORMATION
Hours/Week:
How to Apply:
30 – 40 Hours, 8:30 am – 4:00 pm
Email Annemarie.tesora@childrens.harvard.edu