Healthcare of New Zealand Limited Role Description Date of last review: January 2015 Title: Registered Nurse – Community Paediatrics Incumbent: Leadership Competency Group Business and Service Enabler Clinical and Specialised Support LOCATION: Branch and Division: Waikato Branch, Community Health Geographical Location: Hamilton Manager’s Title: Branch Manager Waikato Manager Once Removed Title: Area Manager Bay of Plenty/Waikato/Lakes ROLE PURPOSE: The Registered Nurse – Community Paediatrics is responsible for the service delivery of the Short Term Transitional Respite Care for Medically Fragile Children contract in the Waikato area. The role provides support to families/whanau, enabling them to care for their child/children, aged from birth to 14 years of age, in their own homes and local communities. Healthcare NZ Community Health covers different modalities, and increasingly more acute and complex clients are being managed in their own homes, therefore enhancing the role of the specialist generalist with a broad range of skills. Services need to be flexible, responsive and safe and enhance the quality of life for the client and their family/whanau. The Registered Nurse – Community Paediatrics will work very closely with referrers, primary care providers, multi disciplinary teams and non government organisations to provide support that focuses on the child within the context of the family/whanau. 1 The Registered Nurse will work closly with Healthcare NZ Community Health Service Coordinators and Support Workers, family and whanau to provide education, training, competency sign off and direction and delegation to ensure the client and family/whanau needs are met as per the assessment and service plan. The position will identify service gaps, client/family/whanau safety and clinical risks and seek opportunities to manage and mitigate them thereby ensuring a consistent high quality standard of care, support and that contractual requirements and outcomes are met. The incumbent will provide relief cover for the Registered Nurse- Community, covering the Medication Oversight contract, assist with the assessments and reviews of high needs clients; to establish a client focused, home support service plan for service delivery and provide assistance to the Community Service division as requested. DIMENSIONS OF THE POSITION FOR WHICH THE INCUMBENT IS ACCOUNTABLE: Number of direct reports 0 Geographical area of responsibility Waikato Operating Budget As per company financial authority matrix Other (delegation levels) As per company financial authority matrix POSITION SPECIFICS: In general terms, this position interacts with the following stakeholders (shaded): Internal People Board/ Shareholders Clients Competitor Organisation’s External Companies Government Agencies Funders Representative Bodies IMPORTANT RELATIONSHIPS: Internal 2 Director of Nursing Clinical Nurse Advisor Area Managers Branch Manager - Waikato Waikato Branch Team Members External Referring agencies Clients Stake holders GP/Pharmacists Other health professionals NGO’s 3 PRINCIPAL ROLE ACCOUNTABILITIES AND EXPECTATIONS: Service Delivery To ensure the aims and objectives of HealthCare NZ Community Health are achieved in the provision of services for clients/family/whanau. Uses advanced nursing knowledge and skills to assess, plan, implement and review referred paediatric clients; establishing a client focused, home support service plan for service delivery. Monitors clinical outcomes managing variances in conjunction with the Paediatric Home Care Nurses and multidisciplinary team providing integrated care and support. Assists family/whanau with bereavement processes associated with their child’s condition and impact on family life. Assists with assessments and reviews of high needs clients to establish a client focused, home support service plan for service delivery. Accurately and timely documents all information in client records in accordance with HCNZ policy and procedures/timeframes and Nursing Council requirements. Manage rosters of Support Workers in conjunction with Service Coordinators ensuring that clients needs are met by staff who have the appropriate skills and experience. Clinical and Professional Leadership Acts as a nursing resource, providing expert advice and education to family/whanau and support staff within scope of practice. Practices in accordance with legal, ethical, cultural and professional standards. Ensures best practice guidelines/policies and procedures are followed and reviewed in relation to service delivery. Provide relevant reports on a quarterly basis to the DHB, and other documentation to management/ service coordinators, as may be required to meet HCNZ Community Health contractual reporting requirements and client service delivery External Relationships Facilitate and manage the monthly stakeholder meeting for the Medically Fragile Children Contract. Develop and maintain strong relationships with referring agencies, prospective and existing clients. 4 Work in conjunction with the Branch Manager and Community Services Division staff to promote HealthCare NZ services. Clinical Quality, Client Safety and Governance Responsible for the quality of service delivery to clients, risk management and resource utlisation. Facilitate and contribute to carrying out clinical audits to evidence outcomes and identify gaps. Participate in Healthcare Holdings Ltd (HHL) Group Clinical Governance working groups as requested. Complies with the HHL Incident reporting process. Review and update HHL Group Paediatric policies and procedures as requested by the Director of Nursing or delegate, ensuring they meet best practice guidelines. Professional Development Leads professional conduct by example. Maintains own professional development, contriibuting to and participating in HHL Health Professional Forums. Proactively engages in own performance development and review Committed to completing Professional Development Development and Recognition Portfolio at agreed level within the timeframe specified. . Health and Safety Complies with HHL health and safety policies and procedures. Contributes to hazard idientification, management and reporting processes. Reports all incidents, near misses/accidents in a timely manner and follow-up actions taken to eliminate or minimise occurrences in the future. Demonstrate a high level commitment to and understanding of the Company’s Health and Safety Management System by ensuring familiarity with all policies and procedures as they affect the working environment. 5 COMPETENCIES: Leadership Competency Group Business and Service Enabler Coaching - Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Delegating Responsibility - Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organisation’s and individuals’ effectiveness. Focusing on the people we work with Developing Others - Planning and supporting the development of individuals’ skills and abilities so that they can develop and/or enrich their capability in their current or future job/role. Selecting Talent - Evaluating and selecting internal and external talent to ensure the best match between the individual and the organisation’s requirements. Enabling Change - Encouraging others to understand the need for change; facilitating the implementation and acceptance of change within the workplace. Executing the strategy Taking Action - Setting high goals for personal and team accomplishment; measuring and monitoring team progress towards goals; tenaciously working to meet or exceed team goals while deriving satisfaction from that achievement and continuous improvement. Building Client Loyalty - Effectively meeting client needs; building productive client relationships; taking responsibility for client satisfaction and loyalty. Understanding the environment Problem Solving - Identifying problems or opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. 6 Leadership Competency Group Clinical and Specialised Support Clinical and Specialised Support Care and Support Management—Having the knowledge and skills to secure relevant client data and identify key issues and relationships in the management of client care and support; understanding the relationships among assessments, interventions, and client responses; skilled in documentation of assessments. Promoting Wellbeing—Supporting, providing information and advising the client and client’s whānau/family/support network (if appropriate) in understanding their care plan and their central role within the plan. 7 PERSON SPECIFICATION: Essential skills, knowledge and experience Is a Registered Nurse with proven expertise in paediatric nursing Must have a current annual practicing certificate with the Nursing Council of New Zealand Completed a recognised post registration qualification in paediatric nursing or equivalent Experience and knowledge of the primary/community health sector Ability to coordinate care as one part of a continuum of services Ability to take a leadership role and build excellent relationships Competent computer skills Self-motivated, innovative, flexible, adaptable and enthusiastic A commitment to the restorative approach Knowledge of client goal setting to maintain independence Excellent communication skills with the ability to educate the client/family/whanau and the support worker Demonstrates a commitment to the principles of the Treaty of Waitangi Excellent problem solving, time-management and coordination skills Able to roster and manage staff Desirable skills, knowledge and experience Experience and knowledge of the home support industry Experience with client management systems 8