Cancellation and Refund Policy – HRPA Halton Chapter
Recently the HRPA has introduced some free regular events for members to attend which are seen as an
integral part of the membership experience. Members are asked to register in advance following the
registration link and guidelines set out in our email communications. HRPA Halton must report our
participation numbers to our venue no less than 3 business days in advance of each event. As a result,
registration closes the Friday before our regular Tuesday events. Our cancellation policy makes every
effort to support our members for unforeseen events, however due to the cost of each event a charge
back fee will be applied to members who register but do not attend the event. The policy is outlined
below and is effective as of May 31, 2015.
All members who register will receive a confirmation email indicating they have successfully registered
for an event. Please be sure that you receive this email in order to consider your registration complete.
Members should be prepared to provide proof of their registration at all events, including free events,
by way of presenting their email confirmation of their attendance. Should you have any challenges with
the system, please contact the Halton Chapter Secretary.
We understand that plans change and unforeseen situations arise where a member has a need to cancel
their registration to an event. We ask that the member notify us via email at secretary@hrpahalton.ca
in order to avoid a charge back fee.
The following outlines the process for refunds:
1. Charge Events – notice of cancellation received with at least 5 business days prior to the date of
the event, the member will receive a full refund.
Notice of cancellation with less than 5 business days of the date of the event and no show
members are not eligible for refunds.
2. No Charge Events – notice of cancellation received on or prior to the Registration Deadline of
the event will not be charged.
Notice of cancellation after the Registration Deadline will be subject to a $45 administration
charge.
All members who register for an event and do not attend will be subject to a $45 administration
charge.
Refunds will not be given to guests.
Refunds will not be given where a member chooses not to attend due to weather conditions.
While we do understand that your well-being is a priority, the Halton Chapter still must pay for your
attendance for items such as food, venue, audio/visual rentals and so on at each event.
The Board reserves the right to review unique circumstances and determine refund eligibility on an
individual basis.
Additionally, members must register their attendance at events no later than 7pm with the Secretary at
the registration table. Members who arrive late must ensure they contact the Secretary at the event to
Cancellation and Refund Policy – HRPA Halton Chapter
confirm their attendance. Members who arrive but do not register their attendance at the meeting will
be subject to a charge back fee.
Thank-you for your understanding and cooperation,
HRPA Halton Board of Directors