Waste Services Information
Brisbane City Council will have industrial bins available and a kerbside collection for flood damaged goods in affected areas once floodwaters recede. Detailed information of industrial bin locations, kerbside collection areas and times will be advised as
soon as possible. Take photos of damaged furniture, draperies, appliances, dishes etc and then remove from your house
Brisbane City Council advises that limited waste services are available to residents in areas unaffected by the floods.
All Council transfer stations are open to the public for free tipping from 6.30am to 9pm until further notice. Due to current flooding conditions Council urges residents to carefully consider their need to travel to a transfer station.
Due to limited waste collection services, residents are urged to be aware of the following:
If it is your normal waste collection day and you are in an unaffected area, your bins can go out and will be collected as soon as it is practicable to do so.
Flooding Fact Sheets can also be found on http://www.brisbane.qld.gov.au/ or http://www.brisbane.qld.gov.au/factsheets/20110113_Fact_Sheet_r esidents_web.pdf
Residents with special circumstances or emergency needs should contact Council’s Contact Centre on
3403 8888.

Volunteers Wanted;
The Brisbane City Council is looking for volunteers to help clean up flood affected areas. Persons who want to volunteer can register at
Green Square 515 St Paul's Terrace Fortitude Valley QLD 4006. They will be bused to areas of need between 6am- 6pm. Any other people who are keen to volunteer are also able to head down to Sydney street and Lamington street New Farm with a Broom, Gloves and
Boots.
Rubbish Removal Services

Brizzy Rubbish Removals, Pty Ltd.- 1300 274 999

Brisbane Rubbish Removal- 1300 78 22 47

Property Clean Ups- 1300 177 277, Mobile 0408 592 754

1300 Clearout Rubbish and Junk Removal- 1300 253276

1800 Got Junk, Rubbish Removal Brisbane- 1800 4685865

Skip Bins Brisbane, Mini Skips Brisbane, Garden Bags & Rubbish
Removals 3299 1501, Mobile: 0418 730 076

All Areas Rubbish Removal- 0414935038
Cleaning Services

RJ Kachel Cleaning PTY LTD- (07) 5547 0932, Mob; 0408846964

Mess De-Stress Professional Cleaning Services Brisbane - 0416 728 873

All Aces Cleaning Services 1800 00 10 10

New Life Restorations 24 Hour Flood Carpet Cleaning; 3219 1905

Mini Clean Brisbane- 1800 83 42 52

Sun State Carpet Cleaning- 1300 762 021

Flood Repairs Brisbane- p: 07 3273 7086 f: 07 3276 1508

All Carpets Cleaning and Repair- 0432 017 711

Brisbane Flood Damage Restoration- 07) 3315 2213

Clean-up advice

If your home has been affected by floodwaters, contact a licensed electrician to do a safety check of wiring and switchboards before turning on the power. All electrical equipment that may have come into contact with floodwaters should also be checked by an electrician before using.

Protect yourself from possible contaminants and bacteria in or left by floodwaters by always wearing rubber gloves and water resistant clothing, including gumboots. You should also wear goggles or a face mask to protect your eyes from any splashing water and cover any open wounds before you start cleaning.

Make sure all gas and electricity is turned off while you clean up.

Allow for adequate ventilation by opening windows and doors.

Be aware that floors will be slippery, even after water has receded.

Throw out any food that may have come into contact with floodwaters or perishables that would have spoiled due to power.

Watch out for snakes that may have entered your house to escape floodwaters.

Loss of birth certificates and deferral of outstanding fines

Flood victims can now apply for free replacement birth, death, marriage or change-of-name certificates. Flood victims with outstanding fines with the State Penalties Enforcement
Registry (SPER) can apply to have the fines temporarily deferred.

Certificate fees waived for flood victims

Victims of Queensland’s floods can now apply for free replacement birth, death, marriage or change-of-name certificates.

Affected Queenslanders who have outstanding fines with the
State Penalties Enforcement Registry (SPER) are also eligible to have enforcement action temporarily deferred.

The following arrangements apply to residents in declared disaster zones.

Replace flood-damaged or lost certificates free of charge

If, as a result of the floods, you have lost important certificates such as birth, death, marriage or change-of-name you can apply for replacements free of charge.

Simply apply at a courthouse or a Queensland Government
Agent Program office or phone the Registry of Births, Deaths and Marriages on 1300 366 430 or email BDMmail@justice.qld.gov.au.

Birth certificates are important documents, particularly for identification purposes with banks and for parents whose children are starting school shortly.

Important contacts

SES: 132 500

Disaster Recovery Hotline: 1800 173 349

Donate: 1800 219 028 (0600 – 2300 7 days)

Centrelink: 180 22 66

Insurance Council of Australia: 1300 728 228

Volunteering Queensland
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Volunteering Queensland: 1800 994 100

General enquiries and assistance: 13 QGOV (13 74 68)

If your property has been affected by the flooding and you require some advice on your tenancy and your rights as a tenant do not hesitate to contact the Tenant Advice and Advocacy Service, Inner
North Brisbane (TAAS). Tenant Advice and Advocacy Service, Inner
North Brisbane (TAAS) operates within The New Farm
Neighbourhood Centre.
Phone 3358 3951
If you are a person in Brisbane who is homeless or at risk of
Homelessness due to the flooding or any other circumstance Please call the the Homelessness Assessment and Referral Team (HART
4000), for advice and support. HART 4000 is a program of the New
Farm Neighbourhood centre.
Phone; 07 3004 0100,
HART 4000 is located at 11 Eagle Tce Brisbane.