BA (Hons) Marketing Programme Specification 1. Programme title 2. Awarding institution 3. Teaching institution 4. Programme accredited by 5. Final qualification 6. Academic year 7. Language of study 8. Mode of study Marketing Middlesex University Middlesex University Bachelor of Arts (Honours) 2013 – 2014 English Full time / Part time / Distance Learning / Sandwich 9. Criteria for admission to the programme For year one admission, Middlesex University general entry requirements apply, including GCSE’s (grade A to C) in mathematics and English language. Applicants whose first language is not English are required to achieve 6.0 in IELTS overall (with a minimum of 5.5 in each component) or an equivalent qualification recognised by Middlesex University. The equivalence of qualifications from outside UK will be determined according to NARIC guidelines. 10. Aims of the programme The BA (Hons) Marketing Programme is designed to help students develop professional marketing abilities and skills to pursue careers as marketers. The programme develops key skills which are essential for today’s competitive business environment. These include researching, evaluating and recommending solutions to business problems, dealing with a range of stakeholders, effective communication, and a range of problem solving and communication techniques which are sought after by employers. Marketing is both a professional practice and a subject of academic study. The programme design acknowledges that it is the former that is uppermost in the minds of most undergraduate students. Students are expected to gain an in-depth understanding of subject related material through study of a balanced range of different subject modules, whilst simultaneously developing key employability skills and competencies acquired from the teaching, learning and assessment. Given the value of active and applied learning, students will engage in a range of activities that link theory to practice and that build skills not just for entry level marketing positions but for those requiring a higher level of independent and team-based decision making abilities. Work placement in year three will be strongly encouraged. This programme recognises the need to build lifelong learning and critical thinking skills into the student experience. Emphasis is placed on material and methods that develop the knowledge and skills needed for students to engage in the wider societal debates about marketing approaches and practice, and to assess the value of information and data in our increasingly knowledge-based society. Students will also learn the role that various technologies can play in delivering, managing and assessing information and data. Over the three years (or four year sandwich), students will become increasingly capable of situating marketing as a discipline and a set of processes within the organisation, the wider environment, and in society at large. They will be in a position to provide some critique of marketing practices and decision- Page 1 making, while also developing improved marketing practice and decision making. Students who wish to take professional exams towards the Institute of Direct Marketing (IDM) qualification will be able to do so upon successful completion of the BA (Hons) Marketing Programme. 11. Programme outcomes A. Knowledge and understanding On completion of this programme the successful student will have knowledge and understanding of: 1. the role of marketing within contemporary organisations 2. current trends and regulations in the business and marketing environments, at national, regional and global levels. 3. fundamental marketing related processes 4. the diverse application of marketing principles across sectors and types of organisations 5. the processes of marketing research, branding, integrated marketing communications, strategic marketing and global marketing 6. current organisational and societal marketing issues and debates 7. marketing evaluation and measurement 8. the basic accounting and financial processes used by marketers and those in decision making positions 9. buyer behaviour and decision making in consumer and business markets and how to identify target markets for marketing activities 10. the role of key technologies such as digitally based media and customer relationship databases in marketing processes and practices B. Cognitive (thinking) skills On completion of this programme the successful student will be able to: 1. analyse a marketing related situation and devise alternative responses 2. evaluate alternative marketing strategies for suitability and gap-reducing properties 3. correctly abstract marketing models and processes to practical marketing situations 4. identify and solve management problems 5. decide research and knowledge requirements for information and learning purposes 6. critically evaluate alternative approaches to and arguments in marketing thought and practice 7. integrate a range of marketing decision areas to solve management problems 8. compare academic learning and application with real world projects and/or work Teaching/learning methods Students gain knowledge and understanding through a range of learning approaches including lectures, seminars, presentations, guest lectures, case studies, workshops and projects. The learner is encouraged to undertake supplemental reading and study to consolidate what is being taught and to broaden their individual knowledge and understanding of the topic. Lectures will provide core knowledge and students will have further opportunities to develop this knowledge and understanding in seminar classes, workshops, e-learning, surgery classes, and occasional one-to-one tutorial time provided through staff-student office time. Web based materials are also used to reinforce understanding of these fundamental concepts and processes. Guest speakers will provide knowledge of specific marketing functions and processes. Outcome 9 relates specifically to live case projects and/or the work placement/internship. Assessment Method Students’ knowledge and understanding is assessed by formative activities, summative assessed coursework and written examinations. Teaching/learning methods Students learn cognitive skills through tasks undertaken within seminar classes, workshops, team-based activities, and e-learning. Learning methods employed include the case study, which may be historical or “live” (i.e. involving the acquisition of data), through exercises, presentations, debates and directed discussion. Acquisition of 1-8 are also achieved through independent and or team-based learning undertaken in preparation for seminar sessions involving case study presentations, and discussion groups. Outcome 7 relates in particular to projects, and “real-client” projects. Outcome 8 will be acquired through live/’real-client’ cases and/or work placement/internship. Assessment Method Students’ cognitive skills are assessed by Page 2 placement experience C. Practical skills On completion of the programme the successful student will be able to: 1. carry out a marketing audit of an organisation 2. design a marketing research project to achieve stipulated research objectives 3. prepare a concise and informative management report on a marketing topic 4. develop strategic and operational marketing objectives and plans using marketing tools, technologies and processes 5. interpret marketing data correctly to support management decision-making and evaluation 6. retrieve, sift, evaluate, and select information from a variety of sources 7. define and execute a larger scale report in accordance with given objectives 8. reflect, review, and improve upon own practice and professional practice D. Graduate Skills On completion of this programme the successful student will be able to: 1. be able to critically analyse and synthesize assumptions, evaluate statements, detect false logic, identify implicit values, define terms adequately, and generalise appropriately 2. be able to work effectively as a member of a team to tackle a practical marketing or business-related problem 3. employ numeracy and quantitative skills, including data analysis and interpretation in analysing and solving problems 4. use problem-solving and decision-making skills and competencies effectively 5. be able to research marketing and business issues 6. communicate effectively, using ICT and a coursework assignments and unseen written examinations. Written examinations, projects, and case studies will be formally assessed in order to determine cognitive development of outcomes 1-7. Outcomes 6 and 7 particularly apply to assessment in senior level marketing modules such as MKT 3110 Marketing Strategy and Planning. Outcome 8 will be assessed through the live case project in MKT2210 Marketing Research, in the optional modules MBS3001 Work Internship, or through the Work Placement Project. Teaching/learning methods Students learn practical skills through case studies, projects and other forms of coursework assignments are the primary learning methods for 1-6. Historical case studies are mainly employed to achieve 1, 3, 4 and 5. Live/’real-client’ case studies/projects, requiring the acquisition of data, facilitate the acquisition of 1-6, but particularly 2, 6 and 7. Level four module MKT 1150 Personal and Professional Development provides activities, exercises, and a learning portfolio to begin their achievement of outcome 8. Formative assessment activities with feedback will also help students achieve outcome 8. Assessment Method Students’ practical skills are assessed by course work assessment, both formative and summative, including both written and oral presentation, is the main tool used here (1-8). Additionally, some of these skills (1-5) are amenable to assessment through examination. Teaching/learning methods Students acquire graduate skills through Outcome 1 will be addressed through cumulative learning over the three/four year programme, specifically in four modules, MKT1120 Principles of Marketing, MKT 1150 Personal and Professional Development, MKT 2210 Marketing Research and MKT 3110 Marketing Strategy and Planning Outcomes 2 and 7 are addressed largely through team-based activities, including marketing projects, case study analyses, and live projects for external clients. Outcomes 3, 4, 5 and 6 will be developed in both formative and summative coursework activities as well as in formal examinations. Outcome 8 will be developed through individual assignments, teambased activities/projects and through independent learning partly required in preparation for seminars and exams. Page 3 range of media widely used in business (e.g. business reports, presentations, emails) 7. be effective listeners, negotiators, and influencers and leaders 8. be able to manage personal and work time; behaviour; motivation; and enterprise Assessment method Students’ graduate skills are assessed by written outputs (2 - 4, 6), both formative and summative, and seminar class presentations (1, 2, 5). Outcome 4 is also assessed through examination. Portfolio assignments, reflective practice assessments, and peer evaluation will be used to assess 7 – 8. 12. Programme structure (levels, modules, credits and progression requirements) 12. 1 Overall structure of the programme The programme is studied over three years full-time, or four years if the option of a 12 month placement is taken (sandwich). Students study four 30 credit modules per year. The first year comprises of four compulsory modules. These modules are designed to bring all students to a standard level of academic competence to pursue further study in the subject. In the second year students study three compulsory modules designed to expand knowledge in three pivotal areas of marketing; the behaviour of consumers, marketing research and the management of brands. In the second year students are also able to undertake one out of three more specialised options; Managing Marketing, Fashion and Luxury Goods Marketing and Enterprise and Small Business Marketing. At the end of the second year, students may opt to take a year’s placement before returning to complete their final year of study. In the final year students will study two compulsory modules designed to advance skills and knowledge appropriate to graduate level. These are modules in marketing strategy and E-Marketing and Social Media. In the third year students are also able to undertake two options from a wider list of specialist marketing modules including: Public Relations, Advertising and Promotion and New Venture Management. Undertaking a research project and work based learning are also offered as options to third year students. Page 4 Programme Structure Diagram I (with optional placement year) BA Marketing Level 4 FIN1110 Financial Aspects of Business MKT1120 Marketing Theory and Practice MKT1150 Personal and Professional Development MKT1130 Marketing Intelligence MKT2210 Marketing Research MKT2236 Brand Management MKT2242 Consumer Behaviour Option Level 5 Placement Year (Optional) Level 6 MKT3110 Marketing Strategy and Planning MKT3033 EMarketing and Social Media Option Page 5 Option Programme Structure Diagram II (with optional placement modules) BA Marketing Level 4 FIN1110 Financial Aspects of Business MKT1120 Marketing Theory and Practice MKT1150 Personal and Professional Development MKT1130 Marketing Intelligence Placement Year (Optional) Level 5 MKT2210 Marketing Research MKT2236 Brand Management MKT2242 Consumer Behaviour Option MBS3431 & MBS3432 (Optional Placement Modules) Level 6 MKT3110 Marketing Strategy and Planning MKT3033 EMarketing and Social Media Option Option Page 6 12.2 Levels and modules Starting in academic year 2010/11 the University is changing the way it references modules to state the level of study in which these are delivered. This is to comply with the national Framework for Higher Education Qualifications. This implementation will be a gradual process whilst records are updated. Therefore the old coding is bracketed below. Level 4 (1) COMPULSORY OPTIONAL PROGRESSION REQUIREMENTS Students must take all of the following: Students must pass 90 credits to progress to level 5 MKT1120 - Marketing Theory and Practice MKT1130 - Marketing Intelligence MKT1150 - Personal and Professional Development FIN1110 – Financial Aspects of Business Level 5 (2) COMPULSORY Students must take all of the following: OPTIONAL Students must also choose 1 from the following: PROGRESSION REQUIREMENTS Students must pass 180 credits to progress to level 6. MKT2210 - Marketing Research MKT2236 - Brand Management MKT2242 - Consumer Behavior MKT2281 - Managing Marketing MKT2290 Entrepreneurship and Small Business Marketing MKT2346 -Fashion and Luxury Goods Marketing Placement Opportunities MBS3331/MBS3332 Optional Work Placement 120 Credits (or) MBS2333 (Developing Employability through work Placement) in the summer of Level 4 and MBS3431 & MBS3432 (Work Placement Project) in the summer of Level 5 Page 7 Level 6 (3) COMPULSORY Students must take all of the following: MKT3110 - Marketing Strategy and Planning MKT3033 - E-Marketing and Social Media OPTIONAL PROGRESSION REQUIREMENTS Students must also choose 2 options from the following: MKT3128 - Public Relations and Corporate Reputation Management MKT3130 - International Marketing MKT3151 - Creative Advertising and Promotion MKT3193 - Direct and Customer Relationship Marketing MKT3390 - New Venture Management (Pre-req MKT2290) MKT3125 - Services Marketing Management MGT3999 - Research Project MBS3001 - Work Internship 12.3 Non-compensatable modules (note statement in 12.2 regarding FHEQ levels) Module level Module code None 13. A curriculum map relating learning outcomes to modules See Curriculum Map attached 14. Information about assessment regulations Refer to Middlesex University Guide and Regulations at www.mdx.ac.uk/regulations and/or individual module narratives. 15. Placement opportunities, requirements and support (if applicable) A 12 month placement is offered at the end of year 2. A dedicated Employability Advisor helps in the search for an appropriate employer and provides students with appropriate Placement. It also provides students with appropriate guidance and support in preparation for during and after placement. The placement forms the basis for an assessed report based on the organisation. At the start of the placement students are allocated an individual supervisor from Middlesex University Business School who provides support and advice for the duration of the project. All placement reports are double marked. Alternatively, students may opt to take two shorter placements between years 1 and 2 and between years 2 and 3. Page 8 16. Future careers (if applicable) The programme aims to provide students with the skills and knowledge to build a successful career, with a specialism in marketing, in a wide range of organisations ranging from businesses to governments. Graduates from this programme may enter a wide range of positions, including marketing assistant, brand managers or advertising creative’s. The adoption of marketing expertise provides the foundation for graduates to successfully set up and run their own business. The Hendon Campus Careers Service offers students support in planning their career. The Chartered Institute of Marketing also offers career support and guidance to members, highlighting job opportunities for graduates. 17. Particular support for learning (if applicable) English Language Support and Numeracy support offered by the Learner Development Unit Library-based learning resources Student Achievement Advisors Programme Handbook and Module Handbooks Induction and orientation programme Access to student counsellors Student e-mail and Unihub Module information and learning/support material on Myunihub Guest Lectures Tutor support through published office hours Disability support to ensure all students can actively participate in university life. 18. JACS code (or other relevant coding system) 19. Relevant QAA subject benchmark group(s) N500 General Business and Management 20. Reference points QAA and Middlesex University Guidelines for programme specifications Middlesex University Regulations Middlesex University Learning Framework – Programme Design Guidance, 2012 QAA Subject Benchmark in Business & Management QAA Framework for Higher Education Qualifications (FHEQ) QAA Codes of Practice CIM guidelines Middlesex University/Business School Teaching, Learning and Assessment Strategy Middlesex University Regulations 21. Other information Methods for evaluating and improving the quality and standards of learning are: External Examiner Reports Annual Quality Monitoring Reports Boards of Study Student focus group National Student Survey Module evaluation and report Peer teaching observations Student evaluation Validation and review panels Page 9 Indicators of quality: Student achievement Buoyant enrolment Student feedback evaluation forms External examiners reports Student employability See Middlesex university’s Learning and Quality Enhancement Handbook for further information Please note: this specification provides a concise summary of the main features of the programme and the learning outcomes that a typical student might reasonably be expected to achieve if s/he takes full advantage of the learning opportunities that are provided. More detailed information can be found in the individual module narratives and module handbooks and the University Regulations. Page 10 Curriculum map for BA (Hons) Marketing This section shows the highest level at which programme outcomes are to be achieved by all graduates, and maps programme learning outcomes against the modules in which they are assessed. Programme learning outcomes Knowledge and understanding A1 The role of marketing within contemporary organisations Practical skills C1 Carry out a marketing audit of an organisation A2 C2 Design a marketing research project to achieve stipulated Current trends and regulations in the business and marketing environment, both nationally and globally A3 research objectives Fundamental marketing related processes C3 Prepare a concise and informative management report on a The diverse application of marketing principles across sectors C4 Develop strategic and operational marketing objectives and plans marketing topic A4 and types of organisations A5 A6 A7: The processes of marketing research, integrated marketing communications, strategic marketing Current organisational and societal marketing issues and debates Marketing evaluation and measurement using marketing tools, technologies and processes C5 Interpret marketing data correctly to support management decision-making and evaluation C6 Retrieve, sift, evaluate, and select information from a variety of sources C7 Define and execute a larger scale project in accordance with personally defined and justified objectives A8 The use of accounting and financial processes C8 Reflect, review, and improve upon own practice and professional practice A9 How to contribute towards and managing marketing activities A10 within a live operational environment The role of key technologies such as digitally based media and customer relationship databases in marketing processes and practices 11 Graduate Skills Cognitive skills B1 Analyse a marketing related situation and devise alternative responses D1 Be able to critically analyse and synthesize assumptions, B2 Evaluate alternative marketing strategies for suitability and gapreducing properties D2 Be able to work effectively as a member of a team to tackle a practical marketing or business-related problem B3 Correctly abstract marketing models and processes to practical marketing situations D3 Employ numeracy and quantitative skills, including data analysis and interpretation to business problems B4 Identify and solve management problems D4 Use problem-solving and decision-making skills and competencies effectively B5 Decide research and knowledge requirements for information and learning purposes Critically evaluate alternative approaches to and arguments in marketing thought and practice D5 Be able to research marketing and business issues D6 B7 Integrate a range of marketing decision areas to solve management problems D7 Communicate effectively, using ICT and a range of media widely used in business (e.g. business reports, presentations) Be effective listeners, negotiators, and influencers and leaders B8 Compare academic learning and application with real world projects and/or work placement experience D8 B6 A 1 6 A 2 6 A 3 6 A 4 6 A 7 A 8 A 9 A 10 B 1 B 2 B 3 Be able to manage their time, behaviour, motivation, and enterprise Programme outcomes B B B B C C 4 5 6 7 1 2 A 5 A 6 6 Highest level achieved by all graduates 6 6 5 6 6 6 6 6 5 6 6 6 6 6 C 3 C 4 C 5 C 6 C 7 C 8 D 1 D 2 D 3 D 4 D 5 D 6 D 7 D 8 6 6 6 6 6 6 6 6 6 6 5 6 6 6 12 Compulsory Module Title Module Code Programme outcomes by Level A 1 A 2 A 3 A 4 Marketing Theory and Practice MKT 1120 x x x x Marketing Intelligence MKT 1130 Personal and Professional Development MKT 1150 Financial Aspects of Business FIN 1110 Marketing Research MKT 2210 x Brand Management MKT 2236 x Consumer Behaviour MKT 2242 Marketing Strategy and Planning MKT 3110 E-Marketing and Social Media MKT 3033 A 5 A 6 A 7 A A A 8 9 1 0 x x x x x B 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x B 1 B 3 B 4 x x C 1 C 2 C 3 x x x x x x C 4 C 5 x x x x x x x x x x x x x x x C 6 x x x x x C 7 C 8 D 1 x x x x x x x x x x x x x x x x x x x x D 3 D 4 x x x x x x x x x x x x x x x D 5 D 6 D D 7 8 x x x x x x D 2 x x x x x x B 7 x x x B 6 x x x B 5 x x x x x x x x x x x x x x x x X x x x x x x x x 13 BA (Hons) Marketing summative assessment schedule Week 1 2 3 4 5 6 7 8 9 11 G (20) FIN1110 MKT1120 10 O (10) 12 13 14 15 16 22 G (30) P (20) A (25) A (25) T (20) O (35) A (50) MKT2242 G (40) MKT2236 Exam Period A (30) A (33.4) A (25) A (33.33) A (25) MKT2210* 23 24 O (50) A (33.33) MKT1130 21 O (30) O (10) MKT1150 17 18 19 20 G (35) E (50) E+A (40+20) (Option) A (30) MKT3110 MKT3033 A (30) A (40) G (30) E (30) A (40) (Option) (Option) *10% additional ongoing assessment based on students’ written contribution to specific seminar tasks A = Assignment, E = Exam, G = Group assignment, O = Online test, P = Presentation, C = Coursework/Portfolio 14