10532936 AVI Reference Only ABN 88 004 613 067 71 Argyle Street (PO Box 350) Fitzroy VIC 3065 Telephone +61 3 9279 1788 Facsimile +61 3 9419 0976 Assignment Description Hospital Management Specialist Employer The Ministry of Health & Medical Services (MHMS), Solomon Islands Location: National Referral Hospital (NRH) Background Since 2008 the Solomon Islands MHMS, with the support of development partners, has led a Sector Wide Approach (SWAp) to the delivery of medical services in Solomon Islands. Australia is the lead donor in the health sector providing approximately AUD$20million p.a. to the MHMS. Australia and other SWAp partners have aligned their support to the objectives of the Solomon Islands National Health Strategic Plan 2011-15. Other development partners in the health sector are: WHO, World Bank, SPC, UNICEF, UNFPA, JICA and the EU. Global Fund, KOICA and ROC Taiwan are also major donors but are not formal SWAp partners. The National Referral Hospital (NRH), located in Honiara city, provides secondary care for the city and Guadalcanal province and tertiary care for the nation. It has 286 beds, accounts for a significant share of total outpatient visits for the country (because in many cases it is easier to access the NRH than the relevant provincial hospital), consumes approximately 20 per cent of the health budget, and employs 75 per cent of all practicing doctors in the public sector. Currently, inpatient services range around 10,000 p.a. and outpatient services at around 130,000 p.a. There are total of 730 staff at NRH, which is one third of the nation’s entire public sector health workforce. As the principal clinical centre for the nation the NRH provides inpatient and outpatient care and a wide range of diagnostic and treatment services, as well as providing an important base for the training of health professionals. The NRH has recently struggled to maintain services standards as a result of increasing pressures, including treating a growing Non-Communicable Disease burden and a turnover problem which has resulted in the loss of over half of all senior clinicians over the last two years. The hospital faces further pressures with the introduction of Cuban trained graduates starting in July 2014, the possible development of a private ward, the formalisation of dual practice rights, and administrative autonomy. Australia is funding a new Hospital Management Specialist to support the NRH Executive team with the ultimate aim to improve the efficiency, equity and quality of health care services at the NRH. Assignment objective(s) The key objectives of this assignment are to: Improve hospital administration and operational efficiency within the NRH: Support the NRH Executive team and their staff to improve hospital efficiency as demonstrated through improved management of clinical inpatient and outpatient departments, better support services, improved human workforce management and supervision activities, and more efficient and effective use of all hospital resources. Improve financial management in the NRH: Provide support to the NRH Executive and operational teams helping to prioritise budget allocation on essential core service quality expenditure items (goods, works and services) and comply with recently revised Solomon Islands Government (SIG) Financial Instructions, MHMS Financial Procedures Manual and SIG Procurement Manual. Ref: Document1 / page 1 Develop Capacity within the NRH Executive team: Build capacity in the NRH Executive and administration teams through mentoring, training and identifying professional development opportunities and other technical assistance needs as they arise. Length of assignment: The assignment will commence from January 2015 for a 2 year period. There is a possibility of extension for a further period depending on assessments and requirements. Reports to: Chief Executive Officer (CEO) of the National Referral Hospital Counterparts include the NRH Executive team members (Chief Executive Officer, Medical Superintendent, Hospital Secretary etc) Duties and responsibilities: Draw on the support of MHMS teams in Human Resource Management, Policy and Planning, HIS, Finance, Pharmacy as well as the support of development partners to help facilitate better working relations between the NRH, MHMS and other Ministries (Ministry of Public Service, Ministry of Finance and Treasury, Ministry of Development, Planning and Aid Coordination). The specialist is required to carry out the following major activities: Hospital administration and operations 1. Support the NRH Heads of Division to provide better services to patients at both the NRH and throughout the provinces, including through better communication. 2. Review existing administration structures, procedures, management and staff capacity to support NRH implement improvements that will create technical efficiencies and improve the quality of essential services within the NRH in the given budget; 3. Provide operational support and management advice to the NRH Executive team, including mentoring and leadership support to manage their heavy workloads and provide training as needed; 4. Identify existing and future workforce challenges and opportunities and support the NRH Executive team and HRM Division to improve human resource management, including identifying more transparent and effective approaches to professional development, training, monitoring and supervision; 5. Support the CEO and relevant teams to complete regular Health Information System reports, annual operational plans, budget submissions and other operational functions on time and in adequate quality and integrate these into the national DHIS; 6. Assist the NRH Executive team to prepare for and manage the integration of the returning Cuban trained graduates, implementing an internship program and supporting their clinical training program; 7. Identify partnership opportunities for the NRH to improve operational efficiency (eg twinning arrangements, maintenance contracts, multi-year infrastructure or maintenance contracts); 8. Improve the governance and functioning of various NRH Committees including the NRH Executive Committee, Biomedical and Hospital Disaster Committee; 9. Identify opportunities to support the implementation of the role delineation policy, including provincial health service support through locum visits to the provinces. 10. Support implementation of SIG Policies as they develop, including the possibility of developing a private-pay ward within NRH, regulations to formalise dual practice rights, and preparations for administrative autonomy to help ensure high levels of equity within the Solomon Islands health care system remain; 11. Assist NRH prepare for natural disasters, major disease outbreaks or other mass casualty events. Financial Management: Ref: Document1 / page 2 12. Act as delegated financial officer for Donor Partners in close cooperation with the MHMS to co-authorise financial commitments, payments and procurements, alongside the NRH executive and accounting and administration officers; 13. Work with the NRH accounting team, MHMS Finance Unit and MHMS Planning Unit to maintain and improve financial management and reporting systems within NRH; 14. Identify potential fiduciary risks and propose approaches to manage these risks. Capacity Development: 15. Build hospital planning, management, oversight and leadership capacity in the Senior Executive NRH team. 16. Develop basic competencies of key staff in program management, financial, human resources, and procurement procedures. Selection Criteria Provide a report to DFAT through the PACTAM Managing Contractor detailing the work plan approximately 8 weeks after commencing in the position; Provide progress and completion reports to DFAT when requested Undertake other duties as requested Qualifications Post-Graduate qualifications in health administration, medicine, nursing, or related health disciplines. It would also be advantageous to have qualifications in accounting or financial management Skills and Experience Minimum 5 years’ experience in hospital administration and management Demonstrated financial management skills within the hospital administration field Demonstrated experience working in a rural or resource-constrained setting Demonstrated ability to approach issues in hospital reform in a pragmatic and strategic manner Demonstrated ability to work effectively in a team to achieve organizational priorities and build institutional and individual capacity (particularly in a cross-cultural setting); Previous experience living and working in a developing country (particularly in the Pacific or small island states) is desirable but not essential. Personal attributes Allowances: High level interpersonal, leadership, representation and communication skills; Commitment to teamwork, coaching and mentoring other people and ability to build constructive and effective relationships; Patience, tolerance and flexibility; The ability to live and work in a new cultural setting; A supplementary allowance of AUD$133,000 per annum will be provided to the deployee by DFAT via the PACTAM Managing Contractor The deployee and accompanying dependants, where applicable, will be provided with airfares at the commencement and completion of the placement, plus basic travel insurance and emergency evacuation insurance A dependent child allowance to a maximum of AUD$15,600 per annum in total for a maximum of two accompanying dependent children (less than 21 years of age) ~. Ref: Document1 / page 3 An establishment allowance of at least AUD$7,200* will be provided to assist with predeparture medical, vaccinations, relocation costs, passport fees and costs of setting up incountry A return allowance of at least AUD$2,400* to assist with the return transportation of goods to home and return medical/s will also be provided ~ Allowance is set dependent upon the number of accompanying children *Allowance will vary depending on whether deployees are single or accompanied Accommodation and utilities Work hours/days Additional information The deployee will receive an Accommodation Allowance of up to AUD$39,600 per annum, provided to the deployee by DFAT via the PACTAM Managing Contractor; Utilities (gas, electricity, water and telephone) are at the expense of the deployee. Official work hours are Monday to Friday 8.00am to 4.30 pm. Sick leave provision for Solomon Islands Government employees is 21 calendar days (3 working weeks) per annum; Annual leave provision for Solomon Islands Government employees is 42 calendar days (6 working weeks) per annum; In addition Solomon Islands observe a number of public holidays. Deployees and any accompanying dependents will take part in a pre-departure briefing run by the PACTAM Managing contractor; Additional support will be given to the deployee by the PACTAM Project Coordinator for Solomon Islands. Apart from communications via letter, email, telephone and fax, the PACTAM Project Coordinator will meet at least once with the deployee in country; Confirmation of appointment is subject to: Formal approval from the employer and DFAT; Procurement of visa and work permits; A satisfactory medical examination for the applicant and accompanying dependants; A satisfactory criminal record check by the Australian Federal Police for the applicant and all accompanying adults; Professional Indemnity insurance will be discussed at interview. Background Applications The Government of Solomon Islands has asked for assistance in recruiting and supporting the above position through the Pacific Technical Assistance Mechanism (PACTAM). PACTAM is funded by the Government of Australia through its official Aid Agency, DFAT. PACTAM places skilled personnel to work with Host Organisations within the Pacific Region to assist in meeting their human resources needs, and to respond to emerging development needs. This assignment description contains information AVI has obtained from the employer at this point of time and is subject to change. Applications are preferred via our on-line application form. If you are applying by email, please type the position name in the subject line of your message and address to Ann Ray, aray@australianvolunteers.com In your cover letter, please address the selection criteria outlined in the assignment description. A current curriculum vitae, including the names and contact details of one personal and two professional referees should also be included. Referees will not be contacted without prior consent. Ref: Document1 / page 4 Australian Volunteers International is strongly committed to protecting the rights of children. We adhere to laws in Australia and foreign countries regarding child exploitation and support Childwise and ECPAT International. Ref: Document1 / page 5