Job Description
Role Title
Salary
Hours
Location
Post reports to
Other Considerations
Duration
Transitions and Case Worker
£21,734 to £24,892 per annum (dependent upon qualifications and experience)
37 hours per week per week
Safe & Sound Derby
Operations Manager
All successful applicants will be required complete a satisfactory Enhanced DBS
check
Initial 12-month fixed-term contract
Purpose of post:
1) To provide support to young people who are being, or at risk of being, sexually exploited as they
transition to adulthood.
2) To support young people aged less than 18 years who have been identified as being, or at
significant risk of being, sexually exploited.
Main duties and responsibilities:
Transitions work
 Make face-to-face contact with young people referred to the project, and work to engage them with
the service.
 Undertake support needs analyses with young people, and develop individual plans to address their
future aims and objectives.
 Work with young people to support them to meet their goals, e.g. support them to access:
- positive activities within their communities/localities
- education, training and employment opportunities
- additional support services, e.g. adult social care, housing, therapy
Case work
 Take referrals from other organisations and individuals (i.e. Children’s Social Care, Education, Health,
parents).
 Make initial face-to-face contact with young people referred to the project, and work to engage them
with the service.
 Undertake risk assessment and support needs analyses with young people accessing the service, and
develop individual service plans to address their needs.
 Deliver Safe and Sound Derby’s CSE Intervention programme with young people to required timescale
and standards.
All work with young people
 Respond appropriately to any child protection/Adult at Risk concerns as and when they arise, following
Safe & Sound’s Safeguarding Policy and Procedures.
 Develop supportive and empowering relationships with young people to build their self-esteem,
confidence, knowledge and resilience to enable them to move forward positively in their lives.
 Deliver positive activities and group work sessions for young people accessing support.
Safe & Sound Derby, 2015






Effectively manage a caseload of young people, including maintaining accurate records of work carried
out with young people using our computerized contact management system.
Maintain the trust and confidence of young people and link them into services and support appropriate
to their needs (i.e. sexual health services, positive activities, counselling).
Work in a multi-agency setting, and to maintain links with other organisations that support young
people (i.e. Children’s Social Care, Youth Offending Service, and Health). This will include attending
relevant meetings.
Evaluate service users progress using the recovery star and via ongoing risk assessment processes
Ensure that young people are consulted within the delivery of the service.
Ensure work is effectively recorded and monitored, and to provide information and produce written
reports as required.
Training/education activities
1. Support the delivery of awareness raising work with children and young people around grooming and
child sexual exploitation (i.e. in schools, pupil referral units, youth clubs etc.) to help them make safe
choices.
2. Provide specialist advice to other workers and agencies, including participation in delivery of training
sessions.
General duties and responsibilities:
 Contribute effectively as a member of the staff team towards the development of Safe & Sound Derby’s
work.
 Attend any relevant training identified as required to support you in your role.
 Attend regular supervision sessions, including clinical supervision.
 Participate in team meetings , case review and other essential meetings.
 Work within the policies, procedures and practice guidelines of Safe & Sound Derby.
 Contribute to the development of service policies, protocols, guidelines and strategies within area of
practice as necessary.
 Carry out other duties, which may be assigned from time to time by the Management Team.
 Demonstrate a flexible approach to working hours, as this post will involve unsociable hours, including
evening and weekend work.
 Provide specialist advice to other workers and agencies, including participation in delivery of training
sessions
 Promote equality and positive attitudes by ensuring that Safe & Sound Derby’s equality and diversity
policy is understood and fully implemented
 Strictly abide by the confidentiality clause referred to in contract of employment
 As an employee you have a responsibility under the Health and Safety at Work Act 1974 to: i) Take
reasonable care of yourself and others at work ii) Co-operate with Safe and Sound Derby to ensure the
laws relating to health and safety are not broken iii) Report any problems or concerns about health and
safety to the manager in the area in which you are working.
Scope of Job Description:
This job description above reflects the immediate requirements and responsibilities of the post. It is not an
exhaustive list of the duties but gives a general indication of work undertaken which may vary in detail in
the light of changing demands and priorities. Substantial changes will be carried out in consultation with
the post holder.
Safe & Sound Derby, 2015
Person specification
Support Worker
FACTOR
ESSENTIAL
DESIRABLE
Skills,
knowledge and
aptitudes
Direct experience of working with
vulnerable children and/or young people.
Ability to develop service in response to
the changing needs of young people.
A good understanding of issues faced by
vulnerable young people, particularly in 
relation to exploitation, abuse and
trafficking.
A capacity to work with young people in an
imaginative and creative way.
Ability to form supportive, empowering
relationships with young people.
Demonstrate excellent interpersonal skills
and communication skills, both at a written
and spoken level.
Ability to work under own initiative as well
as part of a team.
Excellent IT skills, including word
processing, contact management systems,
email and the Internet.
Ability to write reports and complete
effective evaluations.
Accuracy and attention to detail.
Qualifications
and training
Experience
Ability to organise work to meet deadlines.
Be committed to continuous professional
development, particularly in the areas of
child protection and safeguarding.
A minimum of three year’s experience
working in a relevant field.
Experience of following safeguarding /
child protection procedures.
Personal
qualities
Experience of multi-agency working and
ability to collaborate with colleagues and
external practitioners.
Be able to demonstrate flexibility and
adaptability in order to meet the
Safe & Sound Derby, 2015
Qualification – youth, health, social care or
equivalent.
challenges and demands of the role.
Ability to work in a non-judgemental and
confidential manner.
Empathetic and open to new ideas.
Values driven.
Passionate and enthusiastic.
Ability to build and maintain good working
relationships with others.
Special
requirements
Flexible approach to working hours and
availability.
Driving licence and access to a vehicle for
work purposes.
Must agree to undertake a Disclosure and
Barring Service (DBS) check at Enhanced
Level.
Must be committed to Equal
Opportunities.
Commitment to meeting the needs of
vulnerable children and young people.
Safe & Sound Derby, 2015
Safe & Sound Derby Core Competencies
Communication
Getting Things Done
The ability to interact and communicate effectively skills with a
range of audiences, both at a written and spoken level.
The ability to put in the necessary effort to achieve results and
remained focused during testing times. Set agreed standards
and/or deadlines.






Speaks clearly and concisely
Listens without interrupting
Uses appropriate body language and tone of voice
Adapts style (written & spoken) to suit audience
Avoids jargon
Presents information in a way that others can
understand






Able to act on own initiative
Meet agreed deadlines
Organise own workload, with minimal direction
Recognises what needs to be done & does it
Remains motivated and focused despite setbacks or
distractions
Puts in extra effort, when necessary
Making Good Decisions
Effective Relationships
The ability to analyse and resolve problems in a timely and
appropriate manner.
The ability to form supportive, empowering relationships with
others, including young people.








Make decisions within relevant legislative
frameworks.
Explores the issue from a number of angles
Digs beneath the surface to identify the real issue
Where appropriate, involve others in making
decisions
Work with ambiguity
Avoids getting bogged down in detail
Makes timely an appropriate decisions
Recognises the wider impact of decisions








Treats people with respect
Builds on common values/purpose
Shows empathy
Demonstrates confidence in others’ abilities
Avoids creating dependency
Manages conflicts when needed
Actively seeks ways to work with others
Work collectively (internal & external) to achieve
goals
Influencing Others
Adaptability
The ability to influence and engage others to achieve the most
effective outcomes
The ability to work effectively with ambiguity, shifting
priorities, and rapid change






Presents information in a compelling way
Provides rationale and/or benefits for ideas
Challenges appropriately
Understands the needs of others and adapt message
to suit
Handles questions confidently and assertively
Negotiates the best possible outcomes
Safe & Sound Derby, 2015






Works productively in the face of ambiguity or
uncertainty.
Deals constructively with mistakes and setbacks.
Readily adapts to different ways of doing things.
Seeks opportunities to acquire new knowledge and
skills.
Responds flexibly when priorities or needs change
Accepts feedback openly, without becoming
defensive.