STUDENT SUCCESS ADVISORS
SEMESTER 1 STUDENT LIFECYCLE ACTIVITIES
March 2013
STRATEGIC ACTIVITIES conducted to date, and planned for semester 1
Timing
Student Lifecycle Activities
Mid-Jan to
Week 3
Negotiated Engagement
Interviews with Late Engagers
(low OP x low preference x LOTE
x LSES)
Late Jan/
early Feb
School/Program Mail-out
PreOrientation
week
Orientation
Week
Week 1
Early Enrolment Support
Sessions
Week 2
Weeks 3 - 4
Orientation Program
Risk Marker 1- non attendance
at O-Day
Risk Marker 2 – not online L@G
follow-up email
Risk Marker 3 – non-attendance
follow-up by phone
Weeks 5
onwards x
weekly
updates
Academic Recovery
*Risk Marker 4- non-submission
of first/early assessment task in
threshold course
*Follow-up on NEIs with LEs
*Contacting students at risk
provided thru predictive
analytics
Weeks 6-8
Academic Recovery
Risk Marker 5- failure on
early/first assessment task
Week 8 +
Starting@Griffith data
Student follow-up
Academic Recovery
Marker 6 – failure on 2 or more
courses
Early Engagers (high GPAs)
End of
semester
Interventions
Student
numbers
1.5 Hours to discuss Enrolment & getting online
Predictors of success
Student transition
Planning study schedule
Resources available (PASS, Library)
Student Success Plan + Follow-up
Welcome to School/Program
Advertise O-Day, Early Enrolment
Support sessions, PASS, & Earlybird
Workshops
10 Sessions run for all Groups by all
campuses with SSAs as managers of the
process
SSAs attending & supporting FYCs +
input on SSA role + follow-up LEs
SSAs collect & input data + follow-up
email + follow-up LEs
SSAs provide follow-up email & input
data + follow-up LEs
SSAs download data & follow-up “no
shows” and Late Engagers with phone
calls
1,425
13% of intake
GBS
Health
SEET
AEL-most
400 +
All Schools &
Programs
Collating
currently
Collating
currently
1.79%
identified
(194/10857)
.86% cancelled
(93/10857)
*SSAs download data into CRM system
& contact Late Engagers who have had
an NEI
*Follow-up with LEs from the NEI
process to check progress
*Contact new at-risk commencing
students identified thru analytics to
plan study (NEI process)
* Student initiated consultations
*SSAs download data into CRM system
& contact students referred to them by
tutors/convenors for academic recovery
*SSAs follow-up with LEs from NEIs
* Contacting students self-identifying
as struggling &/or intending to leave GU
SSAs contact failing students to
interview for academic recovery &
planning
Developing mechanisms for recognising
& validating high achieving students
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