NRT Voucher
Service Guide
Once logged in, clicking the services tab takes the provider to the service delivery screen.- See Fig 1 below
Click the
services tab to
go to the
service
delivery screen
Fig 1. After login click the services tab
The left hand side of the screen shows a list of services under the heading “Provide Services”. These are the services
the provider has been accredited to deliver. Service accreditation is set by the service commissioner. To deliver a
service, simply click on the service title in the list.- See Fig 2
The main screen at this stage shows the service history. Clicking on the service title will take the provider to the data
capture screen for that service
Click on the
service title
you want to
deliver
Click on service
title to go to
question set
Fig 2 – Service screen – Smoking Cessation
services all appear here as a staged service
Because this service involves the recording of patient data you will prompted to enter two digits from your security
word chosen when you first logged in to the system.
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continued overleaf >
NRT Voucher
Service Guide
Enter the letters from your security word and click the
submit button. This takes the provider to the service
delivery screen.
The NRT voucher service records the supply of NRT made
against a voucher presented by a client
After entry of your two
security word letters
click the submit button
to access the service
Fig 3 - Security screen appears when patient data is captured in any service
Service Delivery
The service allows the capture of information over a two week period to run in line with the voucher used. Enter the
name of the client and the client number as prompted. If you do not have the full name enter the initials with a
space between i.e L B
Enter data requested.
Please note where
specific format is
required
NB: If entering the full
name, it will not appear in
the commissioner audit and
is only visible to the
provider, the client number
is the number on the Health
Questionnaire/ voucher.
Side bar
provides
useful service
information
Select answers
from drop
down box
Fig 4. Data capture screen used for visit 1 and visit 2 by selecting the appropriate option from the drop down box
Ensure that you select the “Visit 1” option when recording week 1 supplies of NRT (i.e. when exchanging Patient
Health Questionnaire) and “Visit 2” option when recording week 2 supplies of NRT (blue voucher) – see above Fig 4 .
Enter all relevant details from the Health Questionnaire in the appropriate boxes. Please ensure the date recorded is
the date on the Patient Health Questionnaire or Voucher and NOT the date of data input.
The ‘caution in use’ question, relates to question 9 on the Health Questionnaire.
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NRT Voucher
Service Guide
Please enter details as prompted. Most questions will not allow you to leave them blank, so please make sure you
select one option, and if none apply select the option not applicable or whatever is appropriate. Some answers must
be selected from drop down boxes, others are date entry questions, NB: Make sure date entry questions are entered
using the required format.
The left hand side bar will often provide useful information that is relevant to your consultation. Side bars in each
area show different information that is relevant to that locality – Fig 4 – side bar shows NRT formulary, see above
Some questions require the provider to tick more than one box if applicable so consider all options. Data entered,
when saved, will populate the audit of service that is accessible to the commissioner in real time.
NRT selection
The NRT type supplied can be any item listed in the formulary. The formulary can be seen in the left hand side bar.
Please enter the name of the NRT shown on the voucher. As you type the name of the product in the “NRT supplied”
field, a drop down list will appear – see screen shot below Fig 5. Select the name of the NRT from this list.
Note text in
side box gives
important
information
Select required
NRT from drop
down list
Fig 5. NRT selection. This service allows the supply of ONE NRT type per voucher recorded - Monotherapy
Please note, the NRT voucher service allows the supply of monotherapy only. In order to supply the most
economical amount, for certain products ( i.e. the Inhalator and Cools Lozenges) when supplying maximally, you
will have to enter different pack sizes of the same NRT product. This is why there are the fields ‘NRT supplied for
this visit’ and ‘NRT 2 supplied for this visit’, which both relate to the same visit.
You cannot supply a mix of products e.g. patches and lozenges on the same record. One voucher = One therapy
type.
You will only be reimbursed for the maximum supply according to the protocol (see figure 6 below.).
Please also ensure that the number of packs are entered and NOT the number of individual items.
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NRT Voucher
Service Guide
Product
Strength
Maximum supply for 2
weeks
Flavour
Typical 2 week supply for MAXIMAL
use
NiQutin CQ
clear/beige 24 hour
patch
21mg,
14mg, 7mg
14
N/A
Supply 2x7 patches
Nicorette Invisi 16
hour patch
25mg,
15mg,
10mg
14
N/A
Supply 2x7 patches
Nicorette cools
lozenges
4mg,
15 max per day
4mg -20 cigarettes or more a day
2mg
Supply 240=3 x 80
2mg – Less than 20 cigarettes a day
Supply 220 (2 x80, 3 x20)
Nicorette Inhalator
15mg
Maximum 6 cartridges per day
Supply ((6x7)x2)) = 84
cartridges
N/A
Supply 84 cartridges
(1 x 20 cartridges with 1 inhalator
mouthpiece) + (2 x 36 cartridges with
1 inhalator mouthpiece )
Figure 6, the maximum 2 week supply for each product. Anything supplied above this will not be reimbursed.
The remaining questions ask for information on client levy status i.e. reason for prescription exemption, and
whether charges have been paid. Enter all relevant data and click the orange “Save” button. This will save your data
and add this information to the commissioner audit. A claim for the pharmacy will also be generated and
automatically submitted to the Local authority for payment – see claims guide on the help tab.
Fig 7. Enter details of Levy status, number of charges and whether prescription charges have been collected, enter
name of pharmacist and click “Save” to finish.
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NRT Voucher
Service Guide
Please ensure that once the claim has been entered, the Patient Health Questionnaire and if relevant accompanying
voucher, are sent to:
Pharmacy payments, Public Health Nottinghamshire County Council, Meadow House, Littleworth, Mansfield Notts.
NG18 2TB.
Clearly mark the paperwork with the pharmacy stamp/name. This is essentail for audit purposes.
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