OFO 734301: Crane or Hoist Operator (Mobile Elevated Work Platform Specialist) SECTION 3: CURRICULUM COMPONENT SPECIFICATIONS SECTION 3A: KNOWLEDGE MODULE SPECIFICATIONS List of Knowledge Modules for which Specifications are included KM-01, Safety, Health, Environmental, Risk and Quality, NQF Level 3, Credits 12 KM-02, Environment, Energy Efficiency and Ethics, NQF Level 5, Credits 8 KM-03, Tools, Equipment, Materials, Maintenance and Techniques, NQF Level 3, Credits 2 KM-04, Communication Theory, NQF Level 3, Credits 2 KM-05, Principles of MEWP operations, NQF Level 3, Credits 2 KM-06, Fall protection, NQF Level 5, Credits 2 Page 1 of 20 1. 734301001-KM-01, Safety, Health, Environmental, Risk and Quality, NQF Level 3, Credits 12 1.1 Purpose of the Knowledge Modules The main focus of the learning in this knowledge module is to build an understanding of the health, safety, quality and legislative theory required for the practice of the MEWP environment. The learning contract time, which is the time that reflects the required duration of enrolment for this module, is at least 15 days. The learning will enable learners to demonstrate an understanding of: KM-01-KT01: Theories and principles of relevant legislation, regulations and codes (25%) KM-01-KT02: Concepts, theories and principles of Safety, Health, Environment, Risk and Quality (25%) KM-01-KT03: Concepts, theories and principles of first aid (15%) KM-01-KT04: Concepts, theories and principles of fire-fighting (20%) KM-01-KT05: Theories and principles of Wellness, HIV and Aids (15%) 1.2 Guidelines for Topics 1.2.1. KM-01-KT01: Theories and principles of relevant legislation, regulations and codes (25%) Topic elements to be covered include: KT0101 Principles of specifications, standards and regulations KT0102 Driven Machinery Regulations Act in relation to MEWP operations KT0103 National Code of Practice regulations KT0104 Registration with Department of Labour KT0105 Occupational Health and Safety Act and Mine Health and Safety Act KT0106 Road Traffic Act applicable to MEWP operations KT0107 Legislation applicable to Employers and Employees Internal Assessment Criteria and Weight Page 2 of 20 IAC0101 Identify and explain different standards and specifications regulating MEWP environments IAC0102 Explain the impact of specific aspects of the Driven Machinery Regulations Act in relation to the MEWP environment IAC0103 Identify and discuss the impact of not adhering to the National code of Practice when operating MEWPs IAC0104 Discuss the importance of compulsory and non-compulsory registrations with the Department of Labour and relevant regulating authorities and the frequency of renewal of the lifting machine operator license IAC0105 Explain the impact of specific aspects of the Occupational Health and Safety Act and Mine Health and Safety Act on lifting activities IAC0106 Discuss the importance of adhering to the Road Traffic Act when operating MEWPs on public roads (Weight 25%) 1.2.2. KM-01-KT02: Concepts, theories and principles of Safety, Health, Environment, Risk and Quality (25%) Topic elements to be covered include: KT0201 Principles of safety and workplace safety KT0202 Types of potential hazards and emergency situations KT0203 Types of signage at a MEWP environment KT0204 Principles of reporting emergency procedures KT0205 Principles of housekeeping KT0206 Types of personal protective equipment KT0207 Principles of energy efficiency KT0208 Principles of drive type KT0209 Principles of job-specific medical testing and examination Internal Assessment Criteria and Weight IAC0201 Discuss and explain the principles and purpose of workplace safety IAC0202 Identify and discuss potential hazards and emergency situations at a MEWP environment and how to minimise these IAC0203 Explain the possible impacts of not properly identifying and dealing with risks and hazards IAC0204 Identify and describe the different types of signage and their meanings IAC0205 Identify and explain the importance of reporting emergency procedures in the MEWP environment Page 3 of 20 IAC0206 Explain the importance of maintaining a clean, tidy and safe working environment IAC0207 Identify and explain the purpose of PPE in respect of MEWP operations and the various work environments IAC0208 Explain the importance of drive types and energy efficiency and its impact on the various sectors IAC0209 Discuss and explain the importance of controlling and avoiding spillages that can impact the environment IAC0210 Explain the importance of medical examinations to ensure optimal health of operator (Weight 25%) 1.2.3. KM-01-KT03: Concepts, theories and principles of first aid (15%) Topic elements to be covered include: KT0301 Types of potential hazards and emergency situations KT0302 Principles of documenting emergency procedures KT0303 Types of injuries KT0304 Processes of conducting CPR and mouth-to-mouth resuscitation KT0305 Principles for dealing with infectious diseases KT0306 Types of visible vital signs, signs of shock and first aid Internal Assessment Criteria and Weight IAC0301 Discuss how the potential hazards around an injured person can be identified and provide reasons for doing this IAC0302 Describe the possible visible vital signs of an injured person and what could be done to reassure and calm the injured person IAC0303 Identify and discuss various types of injuries that can be sustained in a MEWP environment IAC0304 Explain the importance of not moving an injured person, having the contact details of various emergency services available and being able to access a first aid box IAC0305 Discuss the key principles of mouth-to-mouth resuscitation, treating bleeding wounds, checking wounds for foreign objects, treating an injured person for shock and dealing with infectious diseases IAC0306 Explain the most important issues to consider the most appropriate method, and correct procedure to control serious bleeding (Weight 15%) Page 4 of 20 1.2.4. KM-01-KT04: Concepts, theories and principles of fire-fighting (20%) Topic elements to be covered include: KT0401 Elements of fire (Triangle of Combustion) KT0402 Causes of different types of fires KT0403 Classes of fires KT0404 Basic fire-fighting equipment KT0405 Fire prevention Internal Assessment Criteria and Weight IAC0401 Explain the triangle of combustion IAC0402 Discuss and explain the various causes of fire IAC0403 List and discuss the various classes of fire IAC0404 Identify and explain the equipment needed for prevention of fires in terms of general organizational housekeeping IAC0405 Explain Fire prevention in relation to industry practices (OHS ACT) and company specific procedures (Weight 20%) 1.2.5. KM-01-KT05: Theories and principles of Wellness, HIV and Aids (15%) Topic elements to be covered include: KT0501 Nature of HIV/AIDS KT0502 Wellness, Infectious and Occupational diseases KT0503 Transmission routes KT0504 Risk prevention KT0505 Workplace attitudes KT0506 Impact on industry Internal Assessment Criteria and Weight IAC0501 Describe and explain the nature of HIV/AIDS IAC0502 Describe and explain Wellness, Infectious and Occupational diseases IAC0503Describe and explain the transmission routes IAC0504Describe and explain practices which reduce and prevent the risk of infection IAC0505Describe and analyse attitudes towards HIV/AIDS in the work place IAC506 Identify and discuss the HIV/AIDS pandemic relevant to industry (Weight 15%) 1.3 Provider Programme Accreditation Criteria Page 5 of 20 Physical Requirements: Classroom furniture (chairs and tables, audio equipment and all other equipment conducive to a learning environment) Hand-outs and stationery (electronic consumables, pencils/paper) MEWP learning material Human Resource Requirements: Facilitator/learner ratio 1 to 24 Relevant qualifications/experience Legal Requirements: None 1.4 Exemptions None Page 6 of 20 2. 734301000-KM-02, Environment, Energy Efficiency and Ethics, NQF Level 5, Credits 8 2.1 Purpose of the Knowledge Modules The main focus of the learning in this knowledge module is to build an understanding of how to develop an understanding within the learner of the importance of environmental sustainability and energy efficiency factors impacting on undertaking business operations and processes in an environmentally sustainable and responsible manner. The learner will also be exposed to the concept and practices with regard to ethics in order for them to be able to interpret ethical and non-ethical behaviour and practices The learning contract time, which is the time that reflects the required duration of enrolment for this module, is at least 10 days. The learning will enable learners to demonstrate an understanding of: KM-02-KT01: Theories and principles of relevant environmental sustainability requirements (40%) KM-02-KT02: Concepts, theories and principles of energy efficiency (40%) KM-02-KT03: Theories, concepts and principles of ethics (20%) 2.2 Guidelines for Topics 2.2.1. KM-02-KT01: Theories and principles of relevant environmental sustainability requirements (40%) Topic elements to be covered include: KT0101 Environmental Management applicable to a MEWP and how it impacts or affects the work activities on a project/site KT0102 Global, regional and local environmental issues KT0103 Environmental aspects and impacts KT0104 Environment education and the work environment KT0105 Construction and environmental sustainability KT0106 Eco footprint KT0107 Pollution types and their impact Internal Assessment Criteria and Weight Page 7 of 20 IAC0101 Explain the impact of specific aspects of Environmental Management on MEWP activities IAC0102 Identify components of the environment and describe their interrelationships IAC0103 List pollution types and discuss their impact on the environment IAC0104 Discuss the global, regional and local environmental issues and the contribution of business to it IAC0105 List at least 5 applicable environmental laws in South Africa IAC0106 Define the environmental legislation specific to your industry and list the ramifications for environmental damage caused IAC0107 Discuss how to test the effectiveness of the Environmental Management System within the context of the larger transportation system IAC0108 Describe the effects of various human activities on the environment IAC0109 Discuss pollution types and their impact (Weight 40%) 2.2.2. KM-02-KT02: Concepts, theories and principles of energy efficiency (40%) Topic elements to be covered include: KT0201 Energy efficiency legislation applicable to transportation and how they impact or affect the work activities on the MEWP system KT0202 Energy saving KT0203 Managing water usage KT0204 Waste management Internal Assessment Criteria and Weight IAC0201 Explain the impact of specific aspects of the Energy Efficiency on MEWP activities IAC0202 Discuss energy saving activities that are applicable to MEWP’s to improve their Eco footprint IAC0203 Evaluate practices within the MEWP industry that contribute toward environmental sustainability IAC0204 Discuss the importance of managing water usage when operating a MEWP IAC0205 Explain why it is important that the environment is taken care of and identify waste management practices in the MEWP industry and their relationship to environmentally damaging practices (Weight 40%) 2.2.3. KM-02-KT03: Theories, concepts and principles of ethics (20%) Page 8 of 20 Topic elements to be covered include: KT0301 Professional Ethics Defined KT0302 Implementing Ethics in the Workplace KT0303 Employer / Employee Rights KT0304 Business and Social Responsibilities KT0305 Ethical decisions KT0306 Unethical Behaviour KT0307 Integrity management KT0308 Batho Pele Principles Internal Assessment Criteria and Weight IAC0301 Define what business ethics is and identify how it is relevant to your business IAC0302 Discuss how to ensure ethical behaviour and describe the characteristics of an ethical manager IAC0303 Identify unethical behaviour and discuss preventative measures to address unethical behaviour IAC0304 Describe the concept of conducting oneself with integrity and what anticorruption principles one can apply to the work place IAC0305 Describe the concepts of Batho Pele principles. (Weight 20%) 2.3 Provider Programme Accreditation Criteria Physical Requirements: Classroom furniture (chairs and tables, audio equipment and all other equipment conducive to a learning environment) Hand-outs and stationery (electronic consumables, pencils/paper) MEWP learning material Human Resource Requirements: Facilitator/learner ratio 1 to 24 Relevant qualifications/experience Legal Requirements: Accredited /AQP Compliance to SHERQ 2.4 Exemptions None Page 9 of 20 3. 734301000-KM-03, Equipment, Materials, Maintenance and Techniques, NQF Level 3, Credits 2 3.1 Purpose of the Knowledge Modules The main focus of the learning in this knowledge module is to build an understanding of the theory required for the use of specific tools, equipment, materials and techniques as it pertains to MEWP’s, and to identify and describe the various components that make up different MEWP’s The learning contract time, which is the time that reflects the required duration of enrolment for this module, is at least 3.75 days. The learning will enable learners to demonstrate an understanding of: KM-03-KT01: Introduction to applications utilising MEWP’s (20%) KM-03-KT02: Characteristics and uses of different MEWP’s (20%) KM-03-KT03: Purpose of MEWP components, maintenance and mechanical appreciation (50%) 3.2 KM-03-KT04: Importance of estimating and calculating load (10%) Guidelines for Topics 3.2.1. KM-03-KT01: Introduction to applications utilising MEWP’s (20%) Topic elements to be covered include: KT0101 Principles and concepts of the various sectors within MWEP KT0102 Role-players within the MEWP environment KT0103 Code of conduct for working in a MEWP environment Internal Assessment Criteria and Weight IAC0101 Describe the composition and structure of the various sectors (e.g. mining, construction, warehousing, and agricultural, etc.) within the South African economy utilising MEWP’s IAC0102 Identify and describe the various role-players/stakeholders within the MEWP environment and their roles IAC0103 Discuss the impact of intoxication at the work site IAC0104 Explain the importance of a code of conduct within a MEWP environment (Weight 20%) Page 10 of 20 3.2.2. KM-03-KT02: Characteristics and uses of different MEWP’s (20%) Topic elements to be covered include: KT0201 Principles and properties of various types of MEWP’s KT0202 Specific uses relevant to different MEWP’s Internal Assessment Criteria and Weight IAC0201 Identify and discuss the various types of MEWP’s IAC0202 Describe the characteristics and specific uses for each type of MEWP IAC0203 Identify and select the most suitable types of MEWP’s and attachments for the safe operation IAC0204 Discuss the implications of selecting the incorrect type of MEWP for a specific application (Weight 20%) 3.2.3. KM-03-KT03: Purpose of MEWP components, maintenance and mechanical appreciation (50%) Topic elements to be covered include: KT0301 Principles and theories of MEWP’s and attachments KT0302 Concepts, theories and methods of maintenance KT0303 Principles and concepts of maintenance schedules Internal Assessment Criteria and Weight IAC0301 Identify and discuss the various components of the MEWP’s and attachments IAC0302 Explain the importance of maintenance schedules IAC0303 Discuss the impact of not conducting maintenance timeously (Weight 50%) 3.2.4. KM-03-KT04: Importance of, estimating and calculating load (10%) Topic elements to be covered include: KT0401 Purpose and function of calculating and estimating loads KT0402 Theories and functions of load charts and working envelope KT0403 Methods for estimating and calculating loads Internal Assessment Criteria and Weight IAC0401 Discuss the importance of estimating and calculating loads in relation to the safe movement of MEWP IAC0402 Identify and discuss load rating charts and range diagrams IAC0403 Explain the importance of height, weight and length in relation to platform capacity Page 11 of 20 IAC0404 Discuss the various methods for calculating loads (Weight 10%) 3.3 Provider Programme Accreditation Criteria Physical Requirements: Classroom furniture (chairs and tables, audio equipment and all other equipment conducive to a learning environment) Hand-outs and stationery (electronic consumables, pencils/paper) MEWP learning material Human Resource Requirements: Facilitator/learner ratio 1 to 24 Relevant qualifications/experience Legal Requirements: Accredited with AQP Compliance to SHERQ 3.4 Exemptions None Page 12 of 20 4. 734301000-KM-04, Communication Theory, NQF Level 3, Credits 2 4.1 Purpose of the Knowledge Modules The main focus of the learning in this knowledge module is to build an understanding of the various techniques of communicating within the industry The learning contract time, which is the time that reflects the required duration of enrolment for this module, is at least 2.5 days. The learning will enable learners to demonstrate an understanding of: KM-04-KT01: Methods, principles and techniques of communication (70%) KM-04-KT02: Official documents (30%) 4.2 Guidelines for Topics 4.2.1. KM-04-KT01: Methods, principles and techniques of communication (70%) Topic elements to be covered include: KT0101 Methods and techniques used to manage and maintain effective communications between project participants KT0102 Forms of communication and reporting that could be utilised to ensure effective participation of all parties in a project KT0103 Elements for effective and efficient communication flows to improve and sustain performance KT0104 Audience analysis Internal Assessment Criteria and Weight IAC0101 Discuss and explain the relationship between poor communication in all organisational levels and project structures and its effectiveness IAC0102 Discuss and explain the relationship between good communication and effective and efficient performance IAC0103 Discuss and explain the relevant communication principles, channels and mediums to be utilised for different scenarios IAC0104 Evaluate the role of communication in an operational process or activity IAC0105 Discuss the use of proper and professional communication techniques suited to the relevant audience (Weight 70%) Page 13 of 20 4.2.2. KM-04-KT02: Official documents (30%) Topic elements to be covered include: KT0201 Document drafting principles KT0202 Minutes KT0203 Submissions Internal Assessment Criteria and Weight IAC0201 Explain the protocols related to usage of specific document drafting principles IAC0202 Express your understanding in taking minutes IAC0203 List the procedure for submitting documents (Weight 30%) 4.3 Provider Programme Accreditation Criteria Physical Requirements: Classroom furniture (chairs and tables, audio equipment and all other equipment conducive to a learning environment) Hand-outs and stationery (electronic consumables, pencils/paper) MEWP learning material Human Resource Requirements: Facilitator/learner ratio 1 to 24 Relevant qualifications/experience Legal Requirements: Accredited with AQP Compliance to SHERQ 4.4 Exemptions None Page 14 of 20 5. 734301000-KM-05, Principles of MEWP operations, NQF Level 3, Credits 2 5.1 Purpose of the Knowledge Modules The main focus of the learning in this knowledge module is to build an understanding of the principles and theories that pertain to the operation and effective use of a MEWP in a working environment. The learning contract time, which is the time that reflects the required duration of enrolment for this module, is at least 2.5 days. The learning will enable learners to demonstrate an understanding of: KM-05-KT01: Concepts, dynamics and theories of the MEWP operating environment (10%) KM-05-KT02: Theories, principles, reading and interpretation of operating procedures of a MEWP (10%) KM-05-KT03: Types, classification and purposes of MEWP’s and attachments (15%) KM-05-KT04: Theories, concepts and principles of MEWP operations (15%) KM-05-KT05: Principles, concepts and techniques of identifying and reporting defects (20%) KM-05-KT06: Pre-operational inspections and full function tests of MEWP’s (20%) KM-05-KT07: Shut down and stowage procedures of MEWP’s (10%) 5.2 Guidelines for Topics 5.2.1. KM-05-KT01: Concepts, dynamics and theories of the MEWP environment (10%) Topic elements to be covered include: KT0101 Principles and functions of the various MEWP operating environments KT0102 Principles and theories of MEWP equipment KT0103 Principles of housekeeping in the MEWP operating environment Internal Assessment Criteria and Weight IAC0101 Identify and describe the various MEWP environments such as ports, warehouses, wharves, vessels, shipyards, petrochemical plants, sawmills, factories, mines, railway sites, building sites, construction sites, etc. IAC0102 Identify and explain the various types of equipment found in the MEWP environment such as booms, outriggers, valve systems, valve bank, slew system, safety systems, etc. Page 15 of 20 IAC0103 Discuss and explain the role of proper housekeeping in relation to the various MEWP environments IAC0104 Explain the consequences of poor housekeeping and unsafe storage of MEWP’s and attachments (Weight 10%) 5.2.2. KM-05-KT02: Theories, principles, reading and interpretation of operating procedures of a MEWP (10%) Topic elements to be covered include: KT0201 Theories, purpose and functions of manufacturers' instructions KT0202 Purpose and functions of product-specific standard operating procedures Internal Assessment Criteria and Weight IAC0201 Discuss the principles in understanding manufacturer’s instructions where applicable IAC0202 Identify and explain the functions of standard operating procedures IAC0203 Explain the importance of the load testing certificate of the MEWP (Weight 10%) 5.2.3. KM-05-KT03: Types, classification and purposes of MEWP and attachments (15%) Topic elements to be covered include: KT0301 Types of attachments for MEWP KT0302 Features and characteristics of the main types of attachments for MEWP KT0303 Purposes and safe uses of the main types of attachments for MEWP KT0304 Principles of attachments of MEWP in relation to load capacity KT0305 Principles of storage and handling of attachments for MEWP KT0306 Principles of maintenance of attachments for MEWP KT0307 Principles of safe handling of loads Internal Assessment Criteria and Weight IAC0301 List and discuss the various types of attachments for MEWP IAC0302 Identify and explain the characteristics of the attachments for MEWP IAC0303 Discuss the critical issues related to the identification and safe use of attachments for MEWP IAC0304 Explain the importance of maintenance of attachments for MEWP’S IAC0305 Discuss the safe storage of attachments for MEWP IAC0306 Explain the importance of attachment in relation to the safe handling of loads (Weight 15%) Page 16 of 20 5.2.4. KM-05-KT04: Theories, concepts and principles of MEWP operations (15%) Topic elements to be covered include: KT0401 Principles and procedures for safe placement of the load KT0402 Procedures and principles for maintaining centre of gravity KT0403 Concepts and principles of maintaining stability of the load KT0404 Principles and procedures for planning a load Internal Assessment Criteria and Weight IAC0401 Discuss the importance of maintaining the safe placement of the load IAC0402 Explain the purpose of maintaining centre of gravity to meet safety requirements IAC0403 Discuss and explain securing methods to meet load stability IAC0404 Explain the role of route planning in MEWP operation (Weight 15%) 5.2.5. KM-05-KT05: Principles, concepts and techniques of identifying and reporting defects (20%) Topic elements to be covered include: KT0501 Principles, methods and techniques of identifying defects KT0502 Methods and techniques of recording and reporting defects Internal Assessment Criteria and Weight IAC0501 Identify and discuss possible defects IAC0502 Discuss consequences of using defective equipment IAC0503 Discuss and explain correct procedures when maintaining equipment IAC0504 Identify and explain the effects of using damaged equipment (Weight 20%) 5.2.6. KM-05-KT06: Pre-operational inspections and full function tests of MEWP’s (20%) Topic elements to be covered include: KT0601 Procedure of pre-operation inspections and full function tests KT0602 Consequences of not conducting pre-operation inspections and full function tests Internal Assessment Criteria and Weight IAC0601 Explain the steps when doing a pre-operation inspection IAC0602 Analyse the consequences of not administering a full-function test IAC0603 Discuss procedures to be followed should a defect be found Page 17 of 20 (Weight 20%) 5.2.7. KM-05-KT07: Shut down and stowage procedures of MEWP’s (10%) Topic elements to be covered include: KT0701 Importance of conducting shut down and stowage procedure KT0702 Consequences of not conducting correct shut down and stowage procedures Internal Assessment Criteria and Weight IAC0701 List the sequence for correct shut down and stowage procedures IAC0701 Discuss the importance of correct shut down and stowage procedures (Weight 20%) 5.3 Provider Programme Accreditation Criteria Physical Requirements: Access to MEWP’s Access to categories of tools, equipment, attachments, material and processes in order for learners to be able to analyse the MEWP environment and determine implications of MEWP operations Human Resource Requirements: Trainers should have a minimum requirement to include a level 4 qualification that includes competencies related to MEWP operations equivalent to or at least 5 years relevant experience working within a MEWP operation Theory session trainer/learner ratio 1 to 12 Legal Requirements: Accredited with AQP Compliant with Safety, Health, Environmental, Risk and Quality (SHERQ) requirements Compliant with National Code of Practice in line with the Driven Machinery Regulations Act 5.4 Exemptions None Page 18 of 20 6. 734301000 KM-06, Fall protection, NQF Level 5, Credits 2 6.1 Purpose of the Knowledge Modules The main focus of the learning in this knowledge module is to understand the importance of a Fall Protection Plan and the legal implications thereof. The learning contract time, which is the time that reflects the required duration of enrolment for this module, is at least 2.5 days. The learning will enable learners to demonstrate an understanding of: KM-06-KT01: Fall Protection Plan - Legal Requirement (40%) Level 5 KM-06-KT02: Fall Protection Plan Components (60%) Level 5 6.2 Guidelines for Topics 6.2.1. KM-06-KT01: Fall Protection Plan - Legal Requirement (40%) Topic elements to be covered include: KT0101 Legal requirements KT0102 Importance of a FPP Internal Assessment Criteria and Weight IAC0101 Reference the legal requirements for a FPP IAC0102 List the importance of having a FPP (Weight 40 %) 6.2.2. KM-06-KT02: Fall Protection Plan Components (60%) Topic elements to be covered include: KT0201 Legal appointments KT0202 Risk Assessment KT0203 Policies and procedures KT0204 Rescue plan Internal Assessment Criteria and Weight IAC0201 Discuss the differences between OHASA and MHASA with regards to legal appointments IAC0202 Explain the procedures and methods used to address all the risks identified per location IAC0203 Explain the various policies and procedures within a FPP Page 19 of 20 IAC0204 Explain the importance of a rescue plan (Weight 60 %) 6. 3 Provider Programme Accreditation Criteria Physical Requirements: Classroom furniture (chairs and tables, audio equipment and all other equipment conducive to a learning environment) Hand-outs and stationery (electronic consumables, pencils/paper) MEWP learning material Human Resource Requirements: Facilitator/learner ratio 1 to 24 Relevant qualifications/experience Legal Requirements: Accredited with AQP Compliance to SHERQ 6.4 Exemptions None Page 20 of 20