Standard 3 Intervention Services Intervention Services Standard 3: Intervention Services 3.01 3.02 3.03 3.04 3.05 3.06 3.07 Individualized Plan of Care Practitioner Qualifications Individualized Plan of Care Development and Approval Process Redirection Therapy Services Mental Health and/or Substance Abuse Treatment Planning Mental Health and/or Substance Abuse Services Release/Discharge 3-2 3-3 3-4 3-5 3-6 3-8 3-9 * The Department has identified certain key critical indicators. These indicators represent critical areas requiring immediate attention if a program operates below Department standards. A program must therefore achieve at least a Satisfactory Compliance rating in each of these indicators. Failure to do so will result in a program alert form being completed and distributed to the appropriate program area (Detention Services, Residential Services, Probation and Community Intervention). Florida Department of Juvenile Justice Office of Program Accountability Revised: July 1, 2015 Monitoring and Quality Improvement Standards Redirection Services Page 3-1 Standard 3 Intervention Services 3.01 Individualized Plan of Care Based on the independent assessment, the Provider shall develop an Individualized Plan of Care (IPC) which is developed with a person-centered process in consultation with the youth, and others at the option of the youth such as the youth’s family, guardian, and treating and consulting health care and support professionals. The person-centered planning process must identify the individual’s physical and mental health support needs, strengths and preferences, and desired outcomes. Guidelines: The Individualized Plan of Care takes into account the extent of, and need for, any family or other supports for the youth, and; Prevents the provision of unnecessary or inappropriate care; Identifies the State plan Home and Community-based Service (HCBS) the youth is assessed to need; Includes any State plan HCBS in which the youth has the option to self-direct the purchase or control; Is guided by best practices and research on effective strategies for improved health and quality of life outcomes; and Is reviewed at least every 12 months and as needed when there is significant change in the individual’s circumstances. The Redirections service provider makes verbal and written information available to the youth about the person-centered planning process, the opportunity to include others (family members, guardians etc.) to participate in the planning and about available services through the program at admission. The youth is encouraged to participate in the development of individualized goals and objectives. The provider ensures that the youth and the identified supports are fully involved in the treatment plan process. Reference: DJJ Redirections Contract, Amendment A-2.IV.2 and 3 Florida Department of Juvenile Justice Office of Program Accountability Revised: July 1, 2015 Monitoring and Quality Improvement Standards Redirection Services Page 3-2 Standard 3 Intervention Services 3.02 Practitioner Qualifications Treatment plans shall be developed and therapies provided by one of the following qualified practitioners: Physician; Psychiatrist; Psychiatric physician assistant; Psychiatric advanced registered nurse practitioner; Licensed Practitioner of the healing arts (LPHA); Master’s level practitioner; or Bachelor’s level practitioner. Guidelines: Practitioners must have a minimum of two years of direct experience working with emotionally disturbed children with criminogenic factors and their families. Practitioners must be employed or under contract with a certified Redirection services provider agency. Clinical staff with at least a Master’s degree in a human services field*, with a minimum of two years of direct experience working with emotionally disturbed children with criminogenic factors, shall work with the youth and the youth’s family to develop an individualized plan of care (treatment plan). *A human services field is one in which major course work includes the study of human behavior and development. Non-licensed clinical staff will work under the clinical supervision of a licensed practitioner of the healing arts. Reference: DJJ Redirections Contract, Amendment A Florida Department of Juvenile Justice Office of Program Accountability Revised: July 1, 2015 Monitoring and Quality Improvement Standards Redirection Services Page 3-3 Standard 3 Intervention Services 3.03 Individualized Plan of Care Development and Approval Process Person-centered youth treatment plans shall be developed and approved by a multidisciplinary team (MDT). The MDT should include the recipient, the recipient’s parents, caregivers or guardians, the recipient’s Redirection services therapist, the Redirection services staff supervisor, a representative from the Department of Juvenile Justice, as well as representation from any other community supports applicable. Guidelines: Processing of the Individual Plan of Care must adhere to the following: Youth treatment plans must be approved by the Department of Juvenile Justice. The multidisciplinary team must review the individual’s treatment plan monthly. The multidisciplinary team will develop the individual’s treatment plan. Treatment plans must be authorized by a treating practitioners, who must be a physician or a licensed practitioner of the healing arts. Treatment plans must be authorized by a treating practitioner linked to the certified Redirection services provider agency. Reference: DJJ Redirections Contract, Attachment A Florida Department of Juvenile Justice Office of Program Accountability Revised: July 1, 2015 Monitoring and Quality Improvement Standards Redirection Services Page 3-4 Standard 3 Intervention Services 3.04 Redirection Therapy Services The provider shall provide the following for Redirections youth: Individual therapy services Family therapy services Group therapy services A combination of therapy services, aside from Redirection 24 hour crisis therapeutic support services, must be provided at least two times weekly. Guidelines: Individual therapy includes the provision of insight oriented, cognitive behavioral or support therapy interventions to an individual recipient to address criminogenic risk factors. Family therapy services include the provision of insight oriented, cognitive behavioral or support therapy interventions to an individual recipient to address criminogenic risk factors. The focus or primary beneficiary of family therapy must always be the recipient. Group therapy services include the provision of cognitive behavioral, supportive therapy, or counseling interventions to recipients or their families to address criminogenic risk factors. The focus or primary beneficiary of group therapy must always be the recipient. Reference: DJJ Redirections Contract, Attachment A-2.C Florida Department of Juvenile Justice Office of Program Accountability Revised: July 1, 2015 Monitoring and Quality Improvement Standards Redirection Services Page 3-5 Standard 3 Intervention Services 3.05 Mental Health and/or Substance Abuse Treatment Planning If the services to be provided are mental health and/or substance abuse treatment (individual, group or family counseling or other therapy service) the subcontracted service provider shall ensure subcontractors develop an individualized treatment plan for each youth receiving mental health and/or substance abuse services. Guidelines: An individualized mental health treatment plan and/or substance abuse treatment plan shall be developed for each youth who receive mental health and/or substance abuse services within thirty days of initiation of treatment (including treatment with psychotropic medication). The individualized mental health treatment plan and/or individualized substance abuse treatment plan shall be based upon the youth’s Clinical Assessment. The individualized mental health and/or substance abuse treatment plan shall contain the following elements: The youth’s DSM-IV-TR diagnoses (Axis I-V); The specific symptoms and behaviors that will be the focus of treatment; Mental Health and Substance Abuse Treatment goals and objectives, written in achievable and measurable terms, which are: 1. Related to the diagnosis; 2. Based upon the youth’s Clinical Assessment and responsive to the youth’s risk factors and symptoms of mental disorder and/or substance abuse; and 3. Address specific risk factors, behaviors, symptoms, skill deficits, strengths and needs of the youth. 4. The youth’s functional strengths/abilities and preferences needs that may affect his success in treatment; The interventions/strategies to be provided and target dates for completion The youth’s psychiatric service’s needs (for youths receiving psychotropic medication or other psychiatric services); The treatment plan must be developed by the program’s multi-disciplinary treatment team which should include the youth, the youth’s parents, caregivers or guardians, the youth’s Redirection Services therapist, the Redirection Florida Department of Juvenile Justice Office of Program Accountability Revised: July 1, 2015 Monitoring and Quality Improvement Standards Redirection Services Page 3-6 Standard 3 Intervention Services Services staff supervisor, a representative from the Department of Juvenile Justice, as well as representation from any other community supports applicable. The treatment plan must include the signatures of the youth and the mental health clinical staff person for the mental health treatment plan or the signature of the youth and substance abuse clinical staff person for the substance abuse treatment plan. If the treatment plan is developed by a nonlicensed clinical staff person, it must be reviewed and signed by a licensed professional within 10 days. The signature of the parent, legal guardian or caregiver should also be included in the treatment plan. If the parent or guardian’s or caregiver’s signature cannot be provided on the treatment plan, there must be clear documentation of at least one of the following: There is a reason for non-involvement consistent with the youth’s needs; Efforts to secure the parent or guardian involvement have been unsuccessful; or There is a reason for noninvolvement consistent with statutory requirements. Reference: DJJ Redirections Contract, Attachment A Florida Department of Juvenile Justice Office of Program Accountability Revised: July 1, 2015 Monitoring and Quality Improvement Standards Redirection Services Page 3-7 Standard 3 Intervention Services 3.06 Mental Health and/or Substance Abuse Treatment Services The provider shall ensure youth have access to necessary and appropriate mental health and substance abuse services (on or off-site) performed by qualified mental health and substance abuse professionals or service provider(s). Guidelines: Mental health and substance abuse services shall include: Mental health and substance abuse screening upon admission to determine if there are any immediate mental health or substance abuse needs, Comprehensive mental health or substance abuse evaluation or updated comprehensive evaluation performed by qualified professionals for those youth identified by screening as in need of further evaluation, Psychotherapy or professional counseling (i.e. individual, group, or family therapy), Psychopharmacological therapy and follow-up treatment, Suicide prevention services, Crisis intervention, and Emergency mental health or substance abuse care (24hour response capability with access to acute care settings and mental health and substance abuse emergency management services. Reference: DJJ Redirections Contract, Attachment A-1.III.C.2 Florida Department of Juvenile Justice Office of Program Accountability Revised: July 1, 2015 Monitoring and Quality Improvement Standards Redirection Services Page 3-8 Standard 3 Intervention Services 3.07 Release/Discharge Prior to release or discharge of a youth from services (prior to completion of the intervention) the Redirections provider must coordinate discharge planning with the youth’s JPO. Guidelines: Upon release/discharge from services a copy of the youth’s discharge summary must be uploaded into JJIS and the JPO notified via email or phone call that the summary has been uploaded and case notes updated to reflect service activity. The provider shall enter the youth’s release date into the appropriate module in the JJIS system. Administrative discharges are youth releases considered neither successful nor unsuccessful, and may be documented in cases where youth move from the service area or fail to report for services. Reference: DJJ Redirections Contract, Attachment A Florida Department of Juvenile Justice Office of Program Accountability Revised: July 1, 2015 Monitoring and Quality Improvement Standards Redirection Services Page 3-9