Job Description: Bilingual Office Manager
ABOUT VALOR
Valor Collegiate Academies is a charter school network located in Nashville, TN serving approximately 500 scholars at our two
middle schools, Valor | Flagship Academy and Valor | Voyager Academy. Our mission is to prepare a diverse scholar population to
succeed in college and to live inspired, purposeful lives. We strive for our scholars to graduate with the academic skills, socialemotional skills, and positive character strengths that will rival the outcomes of the best schools in the world.
WHAT MAKES VALOR UNIQUE?
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High-quality academics, guided by a leadership team with nationally-ranked results. Founder and CEO Todd Dickson
served as the Executive Director of Summit Prep in California, which was named one of top 10 mixed-income schools in the
country for academics in 2011. Valor aims to be among the top performing schools in the country, best known for its rich
diversity, world-class development of educators, and ability to personalize education for each teacher and student through
the exceptional use of data.
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Personalized Learning through faculty mentorships, expedition courses, and the use of technology. Scholars at Valor have
personalized learning plans with unique goals created together between the student, parent, and their faculty mentor.
Additionally, scholars participate in two-week “Expeditions,” two-week, in-depth courses driven by student interests, such
as robotics, art and music, and computer coding, taking place three times a year. Finally, Valor will utilize a 1:1 laptop
program to drive the personalization of academic courses.
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An economically and culturally diverse learning environment. Valor was founded upon the belief that having a truly
diverse community of families and learners in a thoughtfully designed model allows for everyone to have a higher quality
and more meaningful experience. Our current scholar population is approximately 40% white, 20% Middle Eastern, 17%
Hispanic and Latino, 15% African American, and 8% Asian, with approximately half of our scholars coming from lower
income and half from middle income homes.
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Balanced approach to education. We are passionate about creating an environment that sees our foundational
responsibility as being far bigger than academics. We’ve created a development model, the Valor Compass, which guides
our scholars in developing their bodies, minds, hearts, and spirits in a balanced, integrated manner. Everyone at Valor,
faculty and scholars alike, aspires to mastering the disciplines of the Compass and having a Noble Purpose, a Sharp Mind, a
Big Heart, and Aligned Actions.
THE POSITION
Serving as a vital member of Valor’s Operations Team, the Office Manager will work to provide responsive, service-oriented support
for scholars, families, visitors, and staff at both of Valor’s middle schools, which currently share one campus. This individual will be
the face of the school and will play a critical role in supporting a positive and nurturing school culture. Responsibilities will include
greetings visitors, supporting scholar recruitment, managing enrollment paperwork, and communicating with families. The Office
Manager will truly own the front office – both the physical space and the important function it plays in a high performing school.
Additionally, the Office Manager will assist the Director of Operations and the Operations Associate in creating and managing noninstructional systems for Valor schools. This operations work spans the entire organization and includes such functions as facilities,
technology, scholar information, finance, HR, transportation, and food service.
KEY RESPONSIBILITIES
SCHOLAR INFORMATION:
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Track daily scholar attendance in multiple information systems
Create, maintain, and update scholar data and cumulative files/records
Generate data and reports to trigger attendance/tardiness interventions
COMMUNICATIONS:
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Greet families and other visitors
Coordinate mailings, automated phone calls, and other messages
Perform general clerical duties including answering the main school phone line, distributing messages, and processing mail
SCHOOL OPERATIONS:
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Create an organized, service oriented front office
Manage collections of payments for meals, supplies, and uniforms
Support food service data tracking and accounting
SCHOLAR SERVICES:
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Administer basic first-aid, distribute medication, and maintain student injury reports
Supervise small groups of scholars before school, after school, and during activities
QUALIFICATIONS
The ideal candidate for the Office Manager position would be a bi-lingual professional with previous experience in
administrative/reception roles who thrives in front line, high-energy environments.
REQUIRED:
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Bi-lingual abilities (Spanish or other)
2+ years of professional work experience in a customer facing environment
Friendly demeanor with a knack for building and maintaining relationships
Experience working with a diverse population of adults and children
Excellent oral and written communication
Detail oriented and extremely organized
Proficiency with technology and a willingness to learn new systems
Comfortable with ambiguity and the dynamic nature of a start-up school environment
Strong work ethic and a determination to help students succeed
STRONGLY PREFERRED:
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Experience working with public school students and parents
Previous involvement in the Southeast Nashville community
HOW TO APPLY
Interested applicants should email their resume and a cover letter to Lauren Smith at jobs@valorcollegiate.org.