Current Specialized Telecommunications Assistance Program
The Specialized Telecommunications Assistance Program (STAP) provides financial
assistance to individuals with disabilities in the form of a voucher to purchase specialized
equipment or services for telephone network access. Equipment includes amplified
telephones, two-way pagers, big button telephones, and voice dialers.
Prior to September 1, 2013, the Department of Assistive and Rehabilitative Services
(DARS) and the Public Utility Commission of Texas (PUC) jointly administered STAP.
DARS was responsible for processing voucher applications and issuing vouchers that
enable individuals to access specialized equipment. PUC was responsible for reimbursing
vendors for vouchers appropriately exchanged by consumers. This responsibility was
transferred to DARS on September 1, 2013 as a result of Senate Bill 512, passed by the
83rd Legislature. PUC rules and procedures regarding the reimbursement of STAP
vendors became DARS rules and procedures and are now enforceable by DARS. During
the initial transfer of authority, no significant changes were made to the reimbursement
process.
Potential Modifications
DARS staff are conducting a review and analysis of STAP administration and operations,
particularly since the transfer on September 1, 2013, to consider whether STAP may
need modifications to make it a more efficient and cost-effective program for vendors and
consumers.
The purpose of these public hearings is to receive input from interested stakeholders on
the operation of STAP. While we welcome comments on any aspect of the STAP
program, we are particularly seeking comment on the potential changes to components
listed below:
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Fees assessed for the specialized assistive equipment or services voucher
exchange;
Selection of specialized assistive equipment available; and
Procedures individuals must follow to access specialized equipment or services.