University of Bath F/SLTQC 13/14 - ?? FACULTY/SCHOOL LEARNING, TEACHING AND QUALITY COMMITTEE APRIL 2014 QA48: STUDENT ENGAGEMENT (Previously entitled: Staff Student Liaison Committees) MAJOR REVIEW 1. PURPOSE 1.1 The Faculty/School Learning, Teaching and Quality Committee is invited to consider the proposed changes to QA48: Student Engagement (Previously entitled: Staff Student Liaison Committees) following a major review of the statement during 2013/14. The new statement would come into effect from 1 August 2014. 2. BACKGROUND 2.1 In June 2012, the Quality Assurance Agency published Chapter B5 of the HE Quality Code: Student Engagement. 2.2 ULTQC approved the Terms of Reference and membership for a Review of Student Representation and Engagement on 24 September 2013 (min 437 refers). This highlighted the need to review the University’s current policies, practices and procedures in relation to student representation and engagement to ensure they are appropriate to meet the aims and objectives set out in the University’s Mission and Strategy. The Terms of Reference of the Working Group were as follows: 2.3 To review the current policies, practices and procedures relating to student representation and engagement for all students regardless of mode and level of study at the University in order to inform the development of key performance indicators (KPIs) to meet QAA expectations (Indicator 7). To consider the national policy context (including the QAA UK Quality Code Chapter B5 Student Engagement) and good practice in the wider sector1, particularly from immediate peer HEIs and SUs to inform future developments. Following wide consultation make recommendations to ULTQC (and other appropriate committees) for changes to current practice and procedures, including the current QA Code of Practice statements, to strengthen and enhance student representation and engagement in Quality Assurance and Enhancement of their learning, teaching and research. The Membership of the Working included representatives of the Faculties and the Students’ Union and was as follows: 1 Including for example the QAA commissioned report: ‘Student Engagement in Learning and Teaching Quality Management: A Study of UK Practices. Van der Velden, et al, University of Bath, September 2013 1 University Role Nominated by Incumbents or Nominees for 20132014 Associate Dean (Learning and Teaching), Faculty of Humanities and Social Sciences Director of Studies (UG), Faculty of Humanities and Social Sciences Director of Studies (PGR), Faculty of Engineering and Design Director of Studies (PGT), School of Management Director of Learning and Teaching, Faculty of Science Director of Learning Teaching and Enhancement Office (LTEO) Head of Student Learning Experience and Quality, LTEO Student Engagement and Quality Enhancement Officer, LTEO Head of Learning Partnerships Chair of ULTQC Dr Peter Lambert, (CHAIR) Chair of ULTQC Dr Cassie Wilson Chair of ULTQC Dr Pedro Estrela Chair of ULTQC Dr Stefan Hoejmose Chair of ULTQC Prof Chris Jennison ex-officio Ms Gwen van der Velden ex-officio Mrs Kate Norris ex-officio Mr Shaun McGall ex-officio Ms Martine Woodward Graduate School Manager, Faculty of Science Chair Mr Simon Gane Chief Executive, Students’ Union ex-officio Mr Ian Robinson Representation and Research Manager, Students’ Union President, Students’ Union ex-officio Ms Charlie Slack ex-officio Miss Ellie Hynes Education Officer, Students’ Union ex-officio Mr Peter Hachfeld Secretary: Mrs Sarah Ibbitson, Quality Enhancement Officer, Student Learning Experience and Quality, Learning and Teaching Enhancement Office 2.4 At the same meeting ULTQC approved the proposed development of the University’s Quality Assurance Code of Practice for 2013/14 on 24 September 2013 (min 448 refers). This highlighted the need for a major review of QA48 in light of changes made to Chapter B5 and the Terms of Reference of the Working Group. 2.4 The review of QA48 has been undertaken in line with the University’s approved Approach to Code Development. 2.5 The Working Group met a number of times agreeing a number of recommendations which were approved by ULTQC on 25 March 2014 (min 509 refers) including the creation of a new Student Engagement Sub-committee to monitor and enhance student engagement in quality assurance and enhancement. 2.6 Specific electronic consultation exercise was held around the current QA48 Code of Practice statement Staff Student Liaison committees. Key academic, administrative and professional services staff within each Faculty, the School, the Learning Partnerships Office, and the Students’ Union were consulted given their particular knowledge and expertise on Staff Student Liaison Committees. 2.6 Following this consultation exercise and the discussions within the Working Group, major changes have been made to QA48. An open consultation process is currently being held requesting feedback on the proposed statement. The proposals are also being considered at each F/SLTQC and staff from both Student Disability Advice and 2 the Equality and Diversity Unit as well as the Students’ Union have also been given the opportunity to provide feedback on proposed changes to the statement. Final amendments will then be made before the statement is considered at ULTQC in July 2014. 3. PROPOSED REVISIONS 3.1 Based on the feedback received during the consultation exercise and the deliberations of the Working Group plus the outcome of a mapping process against Chapter B5, a major revision of QA48 has been conducted for implementation from 1 August 2014. A draft of the amended version can be found in appendix 1 with the old version in appendix 2 for information. 3.2 The structure and title of the new statement has been changed to better reflect the need to engage students in quality assurance and enhancement at all levels within the university’s governance, quality management and committee system not just within Staff Student Liaison Committees. 3.3 Although not directly covered by the scope of this statement, QA48 does now include reference to the University / Student Partnership Statement (U/SPS) and University’s Education Strategy 2013/14 – 2015/16. 3.4 There is now reference to the fact that the Vice-Chancellor and the Students’ Union through their constructive partnership ensure that the informed student voice is engagement in the Universities strategic decision-making ensuring that students are at the heart of the University’s approach. 3.5 There is also reference to the creation of a Student Engagement Sub-committee of ULTQC which is responsible for the operation, future development and strategy for student engagement including in the area of quality enhancement and assurance, feedback and surveys to help fulfil the objectives within the Education Strategy. 3.6 Section 5.1 references Students’ Union membership of two university committees (Academic Programmes Committee, and Programme and Partnership Approval Committee) which are subject to Senate approval in June 2014. 3.7 The new statement includes an appendix which outlines the operational aspects of Staff Student Liaison Committees. Significant changes to the operational aspects of SSLCs include: Principle and Overview: Each department must have at least one SSLC per level of study i.e UG, PTG and PGR. Please note the feedback from the consultation exercise on this proposed change was spilt nearly 50:50 for and against the change. Roles and Responsibilities: To reflect the change in management of administrative staff within the Faculties, Directors of Administration, in consultation with the Head of Department, are now responsible for ensuring that a staff member of the SSLC is identified to act as the Election Contact for that SSLC. Previously it was the Head of Department only. Roles and Responsibilities: The staff position of ‘Liaison Officer’ has been changed to ‘Election Contact’. 3 Roles and Responsibilities: It is now explicit that the Secretary to the SSLC has to be a member of staff. Roles and Responsibilities: The term ‘Student representative’ has been replaced with ‘Academic Rep’. Constitution: Normally a minimum (two) and maximum (four) number of Academic Reps for each year of each programme has been introduced. Constitution: A new quorum for SSLC of one third of the Academic Rep membership of the Committee has been introduced (in line with standard University committee practice). Elections: Further clarification is highlighted that both the department AND the Students’ Union are responsible for promoting the election process to the whole student cohort. Agendas and minutes: Clarification is introduced to where minutes of SSLCs should be disseminated. Annual Reports: The appendix clarifies the quality management role and purpose of the Annual Report. Also Annual Reports will now normally be submitted on the Forms provided, rather than providing a short (one page) summary. 4. RECOMMENDATIONS 4.1 The Faculty/School Learning, Teaching and Quality Committee is asked to consider and provide comment on the revised version of QA48 Student Engagement. Shaun McGall Student Engagement and Quality Enhancement Officer Student Learning Experience and Quality Learning and Teaching Enhancement Office April 2014 Documentation attached Appendix 1: Appendix 2: Updated version of QA48 Student Engagement (April 2014) Existing version of QA48 Staff Student Liaison Committees 4