Business Continuity Plan Template
{Insert Business Name}
{insert Date Last Update}
{insert Name of Person Responsible}
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Business Impact Analysis
Critical Business
Activity
[Name ie. Key
Suppliers]
Description
Priority
Impact of loss
(describe losses in terms of financial,
staffing, loss of reputation etc)
[Description of what you can't do
without: people, suppliers,
documents, systems or even
procedures.]
[Describe the potential impact on your
business if this critical area fails.]
Resource
Requirements
Recovery Time
Objectives
(critical
period before
business
losses occur)
[Describe the
resources needed
to recover following
the event.]
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Emergency Plan
Invoking the plan
This plan becomes effective when a disaster occurs. The senior management team, with input from the EMT, DRT and IT, is responsible for declaring a
disaster and activating the various recovery teams as outlined in this plan.
Emergency Management Team (EMT) roles & responsibilities
Role
Responsibilities
Person responsible
Email
Phone/Mobile number
Emergency Management
Supervisor
Detail responsibilities of the supervisor
such as supervision of all key roles in
emergency situation
[e.g. M. Smith]
[e.g. ms@example.com]
[(Area code) Number]
Detail responsibilities of the supervisor
such as supervision of all key roles in
disaster recovery situation
[e.g. M. Smith]
[e.g. ms@example.com]
[Mobile number]
Detail responsibilities of the supervisor
such as supervision of all key IT related
activities in both emergency and
disaster situation
[e.g. M. Smith]
[e.g. ms@example.com]
[(Area code) Number]
[e.g.
[e.g. M. Smith]
[e.g.
ms@example.com]
[(Area code) Number]
Disaster Recovery
Supervisor
IT
First Aid Officer

Attend regular first aid
training courses.

Administer first aid support in
an emergency situation.

Contact ambulance services
when necessary.]
[Mobile number]
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Chief Fire Warden
Fire Warden
[e.g.
[e.g. S. Jones]

Attend relevant training
courses.

Communicate procedures to
all staff.

Supervise and action
emergency evacuation
procedures (including
contacting emergency
services, accounting for
staff).

Conduct regular drills.

Update procedures regularly.]
[e.g.
Attend relevant training
courses.

Assist in evacuating staff
according to evacuation
procedures (including
collecting emergency kit and
resilience and recovery
documentation).

Assist with regular drills.

Assume Chief Fire Warden
duties when required.]
[(Area code) Number]
[Mobile number]
[e.g. J. Silos]

[e.g. sj@example.com]
[e.g. js@example.com]
[(Area code) Number]
[Mobile number]
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Emergency contacts
[List your local emergency services numbers and any additional contacts you will need to phone in an emergency (e.g. Employee's next of kin).]
Organisation Name
ALL
Contact
Title
Phone/Mobile number
000
State Emergency Services
(SES)
Police
Fire
Ambulance
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Emergency procedures
[List your emergency/evacuation procedures. It may be useful to attach a copy of your detailed emergency procedures and floor plan with the location of
emergency exits, emergency kit and safety equipment clearly marked. Your emergency procedures should also include a map of evacuation locations for all
emergencies.]
Procedures
[e.g. Fire
Evacuation
Procedure]
Brief outline of procedures
[e.g. 1. Alarm raised and relevant
emergency services authorities
contacted.
Evacuation point/ address
Reference to full procedure
document
[e.g. Corner of Safe
Street and Sound Lane,
City.]
[e.g. The Fire and
emergency procedures.doc
can be found on the shared
drive under the 'Emergency'
folder. A printed copy is also
located in the main filing
cabinet.]
[e.g. Office floor plan,
[e.g. Corner of Safe
Street and Sound Lane,
City.]
[e.g. The Fire and
emergency procedures.doc
can be found on the shared
drive under the 'Emergency'
folder. A printed copy is also
located in the main filing
cabinet.]
[e.g. Office floor plan,
2. Wait for evacuation signal.
3. Follow fire warden instructions.
4. Calmly evacuate the premises from
nearest emergency exit.
Supporting documentation
map of evacuation
locations.]
5. Arrive at evacuation location.
6. Locate and account for all staff.]
[e.g. Fire
Evacuation
Procedure]
[e.g. 1. Alarm raised and relevant
emergency services authorities
contacted.
2. Wait for evacuation signal.
3. Follow fire warden instructions.
4. Calmly evacuate the premises from
nearest emergency exit.
map of evacuation
locations.]
5. Arrive at evacuation location.
6. Locate and account for all staff.]
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Emergency kit
Location
[Where is your emergency kit located/stored?]
Contents [List the contents of your emergency kit and the date each item was last checked/reviewed.]
Object
Checked/Reviewed Date
Person responsible
Emergency management & recovery plan
[Day/Month/Year]
[e.g. J. Smith]
Emergency and recovery contacts
[Day/Month/Year]
[e.g. J. Smith]
Critical Information List
[Day/Month/Year]
[e.g. J. Smith]
Insurance documents
[Day/Month/Year]
[e.g. J. Smith]
Financial documents
[Day/Month/Year]
[e.g. J. Smith]
Torch
[Day/Month/Year]
[e.g. J. Smith]
First-aid kit
[Day/Month/Year]
[e.g. J. Smith]
Portable radio
[Day/Month/Year]
[e.g. J. Smith]
Plastic bags
[Day/Month/Year]
[e.g. J. Smith]
Spare batteries
[Day/Month/Year]
[e.g. J. Smith]
Adhesive tape
[Day/Month/Year]
[e.g. J. Smith]
Pen/pencil and notepad
[Day/Month/Year]
[e.g. J. Smith]
Evacuation drill schedule [Use this table to schedule your emergency evacuation drills.]
Evacuation procedure type
Drill frequency
Position/person responsible
Next drill dates
[e.g. Fire, flood, cyclone]
[Monthly]
[e.g. S. Jones]
[Day/Month/Year]
[e.g. Fire, flood, cyclone]
[Monthly]
[e.g. S. Jones]
[Day/Month/Year]
[e.g. Fire, flood, cyclone]
[Monthly]
[e.g. S. Jones]
[Day/Month/Year]
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Recovery Plan
CPA Australia Disaster Recovery Toolkit
Complete the following checklists:
Initial Assessment
Damage Assessment
Reality check
State of business finances
Financial analysis
Evaluating your market
Evaluating your business
Developing a recovery plan
Action List to restart the business
Costs to reopen your business
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Recovery Plan Template
Critical
Business
Activities
Preventative/Recovery Actions
Resource
Requirements/
Outcomes
Production
Services - halted
 re-assess financial position of business
including cash flows due to loss of
revenue to meet minimal overheads
 minimise overheads – review expenses
and develop plan of action to reduce
fixed and variable overheads include
reduction of casual and permanent
staff hours
 negotiate with suppliers to prevent
build-up of materials and reduce costs
 source alternative production site
 diversify product range and services
offered e.g. repairs and restoration
 put aside cash
reserves to cover
costs
 reduce costs
where able
 research new
products and
services
 identify alternative
production site
Recovery Time
Objective
2 weeks
Responsibility
Business owner/
operator
Completed
0/0/0
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Recovery contacts
Include all of the organisations/people that will be essential to the recovery of your business.
Contact Type
Organisation Name
Contact
Title
Phone/Mobile number
Insurance
XYZ Insurance
D Smith
Claims Advisor
0400 000 000
Telephone/internet
services provider
Bank/building society
Supplier (Main)
Supplier (Backup)
Accountant
Lawyer
DEEDI Regional
Development Officer
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Insurance claims
What insurance policies have you claimed for?
Insurance company
Date
Details of claim
Follow-up actions
ABC Insurance
00/00/00
Enter details of claim and contact person.
Actions required by the insurer to process
claim, eg photos, damage estimates
Market assessment
List any areas of you market that have changed due to the incident.
Market changes
Impact to business
Business options
What has changed in the
market?
What impact will the market changes have on your business?
How can your business adapt to suit these new
market conditions?
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