1 Running Head: ETHICS SCHOLARLY ASSIGNMENT Ethics Scholarly Assignment Student Name: Tanya Bowman Student Number: 821-427-853 NURS 217(366) Professor: Kelly Ross Submitted: March 31, 2015 821-427-853 2 Running Head: ETHICS SCHOLARLY ASSIGNMENT 821-427-853 The term ethics is a way of understanding and societal view that includes moral issues, social norms and practices (Kelly & Crawford, 2013). A code of ethics exists within the nursing profession. This particular code is not written as part of our legal system nor, is it a statutory law. The code mainly requires adherence by all professionals as part of their responsibilities (Kelly & Crawford, 2013). When a nurse breaches the code of ethics it is the responsibility of the College of Nurses (CNO) to investigate and discipline. The purpose of this paper is to analyze a CNO disciplinary hearing decision. Within the paper we will identify the professional misconduct, discuss the ethical values contravened and strategies identified to reduce the risk of future incident. The discipline hearing decision I chose to review was one where a Registered Practical Nurse (RPN) developed an intimate relationship with the spouse of a client while caring for the client. The RPN was employed at a senior’s retirement facility. She was caring for a patient diagnosed with Alzheimer’s disease. Over time the clients spouse began to confide in the RPN. The spouse started telling her personal things about his life. The client’s spouse told the RPN that he was lonely living in an empty house. The RPN over time developed a friendship with the client’s spouse. The friendship then developed into a personal intimate relationship. The client’s sons discovered the relationship between the nurse and their father. The spouse stated that he was contemplating moving his wife back home and the RPN would move in to take care of her. This RPN was being heard for an alleged professional misconduct. The professional misconduct was she abused a client emotionally. As well, she engaged in disgraceful, dishonourable conduct and failed to meet the standards of her profession. The discipline committee found her guilty of abusing a client emotionally and acting unprofessionally and 3 Running Head: ETHICS SCHOLARLY ASSIGNMENT 821-427-853 dishonourably. They decided to suspend her registration, ordered her to be reprimanded within three months of the order and conditions set if she ever becomes an active registrant of the CNO. According to the CNO practice standard Ethics, the nurse contravened the ethical values; client well-being and maintaining commitments. In nursing care the client’s well-being must be considered in every aspect of care. As indicated a nurse promotes a client’s well-being by ensuring client safety and preventing or removing harm. Promoting client well-being means facilitating the client’s health and welfare and preventing or removing harm. (CNO, 2009) This particular RPN contravened this value by emotionally abusing her client. The CNO document Therapeutic Nurse-Client Relationship directs that a nurse protect her client from abuse by not engaging in relationships such as friendship, romantic relations or sexual relations with the client or their spouse for a period of one year following the termination of the therapeutic relationship. (CNO, 2013). The RPN discussed in this case established an intimate personal relationship with the client’s spouse of sixty years. This type of act is detrimental to the client’s well-being as it caused emotional harm to a client and her family. Such actions could also have a profound effect on the client’s health. The other value that was contravened ethically was maintaining commitments. There are three subsections outlined in the ethics document standard. These subsections are maintaining commitments to client, maintaining commitment to one’s self and maintaining commitments to the nursing profession. It is a nurse’s responsibility to maintain all client commitments they have made. The nurse is supposed to put her client’s needs and wishes first. They need to ensure that they are acting in the best interest of the client at all times. The care is to be centred around the client and also may include working with family members. It is important that professional boundaries are maintained when working with a client as well. The CNO ethics document reveals that nurses have an obligation to not abuse, abandon or neglect their client. They are to provide care with 4 Running Head: ETHICS SCHOLARLY ASSIGNMENT 821-427-853 empathy and utilize their knowledge. (CNO, 2009) The nurse must adhere to ensuring all clients relationships are professional. The CNO refers to professional relationships being based on the values of trust and respect. When a nurse follows this practice standard the result is improved client care. (CNO, 2009).This particular RPN failed to maintain professional boundaries in her client care. She did not protect the client from abuse. As well, her actions were not in the best interest of the client. The RPN never considered the client when she made her decision to pursue a relationship with the clients spouse. The second subsection is maintaining commitment to one self. The RPN should have recognized that it was inappropriate for her to continue providing care to the client. When she developed a friendship with the client’s spouse she should have discontinued care and discussed the issue with her supervisor. The RPN did not stay committed to herself, her values and her profession in this scenario. She continued to provide unethical care after the relationship was established. The CNO regulates that if a nurse is no longer able to provide care to a client they must arrange for another nurse to take over the care. (CNO, 2009) The RPN failed to meet this practice standard and continued to provide care to the client and even considered moving into the clients home to care for her. The third subsection is maintaining commitments to the nursing profession. Nurses are obligated to adhere to legislation and nursing practice standards. Nurses are required to adhere to the standards of the nursing profession, represent the profession in a positive manner and ensure participation in the enhancement of the profession. (CNO, 2009) A nurse is a health professional and as such should provide care in a professional manner. As indicated in the CNO document Professional Standards nurses must provide ethical nursing care, ensuring to act with professionalism in all clients actions and to ensure client well-being. (CNO, 2009) The RPN in this case did not represent the profession positively. She contravened professional standards set out by the CNO. She did not uphold her nursing responsibilities. She was not professional in her actions by crossing the professional boundaries with the clients spouse. Most of all she did not ensure the wellbeing of her client. This RPN 5 Running Head: ETHICS SCHOLARLY ASSIGNMENT 821-427-853 sends out a negative message to the public regarding the nursing profession. She did not maintain a therapeutic relationship with her client. As written in the CNO document Therapeutic Nurse Client Relationship nurses are responsible to ensure limits and boundaries have been set with their client. There can be incidents where family involve the nurse in their personal life and the nurse needs to recognize when she is crossing boundaries. In this case the RPN did not report or acknowledge that she was crossing professional boundaries. (CNO, 2013) Facilities that are dealing with such a vulnerable population should have strategies in place to assist their nursing staff to handle situations of boundary crossing. It is in my experience in a home care environment that policies are created to protect the nurse from breaching their professional standards. Strategies that could be put in place to prevent future incidences could be to create a professional boundaries policy, create and follow a strict plan of care, provide professional boundary education, connect with nursing peers to avoid professional isolation with the client and involve more members of the health care team in the clients care. (Nursing Council of New Zealand, 2012) When policy is created is makes the nurse accountable to the organization for their actions. Policies help to reinforce public safety as the nurse is providing care to a vulnerable population. Policies provide a clear outline of the care being provided, guidelines for the nurse to follow and outline the organizations risk management strategies ensuring client safety and care effectiveness (Mentor Consulting Group). It is also important that the organization provide education to their staff around their policies and procedures. Another strategy is to ensure strict adherence to a specific care plan. The nurse and other members of the health care team must ensure consistency with care. Adherence and consistency will reduce the risk of boundary crossing. It will not leave room for personal discussions or unrelated care plan tasks being completed. Professional boundary education I feel is another important strategy in ensuring therapeutic nurse client relationships. Educating your staff will help to answer questions and ensure a clear understanding of the expectations of the organization and the nursing profession. 6 Running Head: ETHICS SCHOLARLY ASSIGNMENT 821-427-853 It was identified that organizations who educate their staff related to professional boundaries will help your staff to proactively identify and resolve issues before they escalate. (College of Registered Nurses of British Columbia, 2015). Lastly, to ensure professional relationships are maintained other members of the health care team should be involved in the clients care. This will significantly reduce the risk of the nurse developing an untherapeutic relationship. Having many members involved in the clients care will reduce the risk of personal attachment. It will also provide support to the nurse should she be presented with an unethical situation. It ensures that the nurse is more accountable to her colleagues, increasing the probability of policy adherence. To summarize the content of the discussion the RPN involved did commit a professional misconduct. The professional misconduct was contravened when the RPN became personally involved with the clients spouse while she was caring for the client. . The boundary crossing started when the clients spouse started to share personal information with the nurse. The clients spouse stated that he was lonely and that he lived alone. The nurse allowed herself to develop a friendship with the clients spouse that later turned into an intimate personal relationship. The clients son’s discovered the relationship was happening between the RPN and their father. The clients spouse was even considering moving the client back home and having the RPN move in with them to take care of her. As confirmed throughout this paper the RPN contravened two ethical values that are defined in the CNO document Ethics. The ethical values contravened were client well-being and maintaining commitments. Included in the discussion as well the three subsections; maintaining commitments to clients, maintaining commitment to oneself and maintaining commitment to the nursing profession. These values contravened were defined within the paper and the violations rationalized according to the allegations of the RPN. When nurses contravene organizational policy and CNO regulations it creates a forum for further learning opportunities. The opportunity for re-education is presented as well, the opportunity for the organization to re-evaluate their policies and education. Some of the proposed strategies outlined within the paper were to ensure policy in place, adherence to a specific 7 Running Head: ETHICS SCHOLARLY ASSIGNMENT 821-427-853 care plan, provide professional boundary education and involve other members of the health care team in the clients care. Organizations do have strategies in place with respect to ethical client care. It is the specific strategies in place that reduce the risk of incidence. Implementing strategies regarding professional boundaries is important in reducing risk of boundary crossing. They provide guidance, support and accountability to help ensure public safety. 8 Running Head: ETHICS SCHOLARLY ASSIGNMENT 821-427-853 References College of Nurses (2009). Ethics. Retrieved from: http://www.cno.org/Global/docs/prac/41034_Ethics.pdf College for Nurses (2009). Professional Standards. Retrieved from: http://www.cno.org/Global/docs/prac/41006_ProfStds.pdf College of Nurses (2013). Therapeutic Nurse Client Relationships. Retrieved from: http://www.cno.org/Global/docs/prac/41033_Therapeutic.pdf College of Registered Nurses British Columbia (2015). Boundaries in the Nurse Client Relationship. Retrieved from: https://www.crnbc.ca/Standards/PracticeStandards/Pages/boundaries.aspx Mentor Consulting Group. The function of policies and procedures. Retrieved from: http://www.ofe.org/mentoring/startprogram.pdf Nursing Council of New Zealand(2012) Guidelines: Professional Boundaries http://www.adhb.govt.nz/newborn/NsgTools/ProfBoundaries.pdf Kelly, P., Crawford, H., (2013) Chapter 20: Ethics and the Profession in Nursing. In Nursing Leadership and Management 2nd Edition (p.177). Nelson Education Ltd. Toronto, Ont. 9 Running Head: ETHICS SCHOLARLY ASSIGNMENT 821-427-853