Position Title: Graduate Assistant Department: Office for the Student Experience Reports to: Dean for the Student Experience and iCARE Director Contact Information: Tamika Mitchell, M.A., M.Ed., Dean for the Student Experience: tamika.dobbins@utoledo.edu Tony Urbina, M.Ed., Director, iCARE University: tony.urbina@utoledo.edu Description: Graduate Assistant(s) will work with the Dean and iCARE Director to provide overall support to the Office of the Student Experience, including addressing inquiries, working with students and student groups, serving as a primary point of contact on projects, and working collaboratively within the Division of Student Affairs. Principle Duties and Responsibilities: Assist with Rocket Rapid Response and Ask Rocky with responding to student/parent questions and concerns Assist with compiling data and assessment efforts for the office Research best practices for various areas, including educational programming, policies, services, etc., and provide assistance in the development of policies and procedures related to student services Participate in divisional/university committees, including Homecoming, Parents and Family Weekend, Graduate Assistant Fair, Student Experience Steering Body, etc. Assist in managing projects independently and assume responsibility for projects through completion Assist in administrative duties as assigned by the Dean for the Student Experience and/or Director of iCARE University Promote/market the Office of the Student Experience throughout the university community as directed Assist in the development of leadership trainings/in-services as it relates to the student experience All other duties as assigned