Job Description
Title:
Product Manager, Hotels
Reports to:
VP Product
Overview
The Product Manager is one of the most critical and central roles at Travelzoo. Collectively they
have oversight for the innovation, design, development, deployment, performance and future
enhancement of the Travelzoo User Experience and the products that the company offers.
Product Managers are passionate about our customers and the way that they interact with the
organization – they strive to create products and experiences that will delight users and create
real revenue growth. As individuals they are articulate, intelligent, resilient, disciplined and
creative. They are comfortable at the center of complex issues and have a knack for finding
simple solutions to them.
Key Dimensions & Responsibilities
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Stakeholder-manage groups of 5-10 managers from across the business, understanding
their key issues and needs.
Work with Executives and leaders up to, and including, the Executive Chairman on
product ideas and strategies
Write clear, concise and complete specifications that can be used from design through to
testing.
Brief creative problems to in-house and/or agency design teams
Coordinate an agile sprint backlog for 4-10 engineers
Ensure completed code passes QA and that new products are well communicated to
everyone in the organization
Maintain a dashboard of key metrics that guides product priorities and drives action in the
business
Test optimizations and enhancements that drive incremental engagement, conversion or
revenue.
Be the owner of the 1-year, 1-quarter and sprint-to-sprint product plans to map out an
ambitious program of change that can be achieved within the assigned budget.
Skills & Capabilities
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Intelligent & numerate – educated to college level or higher with a preference for STEM
orientated majors.
Excellent stakeholder management – able to interact with confidence and credibility at all
levels of the organization.
Sound written and spoken communication skills
Solid analytical abilities both in the obvious tools (Google Analytics, Flurry, Excel etc)
and the methodologies of an expert user.
Very organized – able to create structure in issues and debates along with plans and
actions that actually deliver
Extremely resilient. Comfortable with all kinds of feedback and strong enough to respond
in a balanced and thought-through way.
Creative in a way that breeds simple solutions not complex answers.
Passionate about customers and creating amazing experiences for them
Knowledge and Experience
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Previous experience (at least 3 years) in the Product Development lifecycle of a
consumer-facing organization is highly desirable, better still if it includes time as a
Product Manager.
Experience working in a travel organization and/or a media company will be very useful
Time spent with solutions that span multiple platforms – mobile experience is especially
important
Practical knowledge of operating in an Agile Sprint environment
Demonstrated success at writing product specifications for Agile projects.
Understanding of key performance indicators, business requirements, and other areas
critical to Internet media such as search engine optimization (SEO), search engine
marketing (SEM), user interface optimization, and design principles. Media content
personalization, search, or other information retrieval application experience is a plus.
Have successful experience in developing and introducing new products, brand and
product strategies, marketing strategies and customer value propositions in a highly
competitive Internet media arena
Functional Expertise
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(Essential) Deep understanding of transactional eCommerce models including search
results, sort order, product descriptions, purchase flow and confirmation.
(Essential) Experience of leading/facilitating a cross-functional team across different
countries and time-zones
(Desirable) Knowledge of hotel distribution including GDS, connectors and extranets
(Desirable) Experience of building and optimizing a hotel booking user experience
We offer
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Top salary
Excellent career advancement opportunities
Medical, dental and vision
401(k) plan
Exciting, fast-paced and entrepreneurial culture
Ask about the Travelzoo Experience, a unique benefit for Travelzoo employees!