THE MONITORING GROUP Race Advocacy Worker Job Description A Basic Details Job Title Location Salary No of hours per wk B Reporting Structure Responsible to Staff reporting to post holder C Senior Advice Worker London £28,0000 35 Director London Advice Worker Main Objectives 1. Provide information, advice, advocacy and representation to victims of racial harassment ensuring that casework adheres to TMG’s minimum standards and the Legal Services Commission’s Quality Mark 2. Participate in and develop the Group’s Helpline 3. Participate in, make representations and advocate best practice in supporting victims of racial harassment at strategic forums set up by statutory agencies 4. Provide training on best practice to other statutory and voluntary agencies working with victims of racial harassment 5. Retain and expand knowledge of legislation and procedures relevant to all aspects of TMG’s work. 6. Work with the Director and Business Development Manager to submit regular returns to funders within stipulated deadlines D Specific Duties and Responsibilities Project Delivery 1. Provide effective advice and assistance to victims of racial harassment 2. Advocate on behalf of clients in case conferences and other forums. 3. Liaise with statutory agencies and key stakeholders to ensure effective implementation of policies and practices which meet the needs of victims. 4. Participate in the running of the 24 hour Emergency Service. 5. Work with the Director/Business Development Manager to submit regular returns to funders within stipulated deadlines. 6. Ensure the appropriate delivery of project outputs and outcomes. 7. Ensure expenditure is within project budgets and in accordance with TMG’s financial and budgetary systems. 8. Ensure the services provided accord with TMG organisational standards and are in accordance with best practice. 9. Ensure a professional and trusting relationship is maintained with clients at all times Organisational Functions 1. In conjunction with the Director develop a proper workplan to ensure proper delivery of work. 2. Adhere to work plan, meet all agreed outputs and outcomes and ensure all deadlines are met 3. Participate and contribute to TMG organisational processes including participating in the corporate wide business planning process 4. Make regular reports to the Director and Management Committee on work outcomes and develop and maintain relations with key partners. 5. Represent TMG to a variety of external agencies and ensure effective liaison regarding all aspects of project work with statutory and other agencies 6. Attend Committee Meeting and present report on all aspects of the project 7. Work with the Director to prepare reports, statistics and case studies as necessary and present them to Committees as directed. E Management 1. Maintain records to all aspects of project work and ensure all records are kept up to date. 2. Review project delivery with the Director 3. Ensure satisfactory administration of all aspects of the work. F. Budgetary Control 1. Provide regular information to Director and TMG finance staff to maintain cashbooks and other financial information G. Essential Contacts Police, Community Safety Partnerships and Criminal Justice agencies. BME Community, Voluntary, Infrastructure and Strategy groups Key community leaders in the Chinese Communities in the North, London and Southampton. Local Authorities, public bodies and government departments. H. Additional Information 1. Candidates should have a commitment to TMG's policies and practices and be prepared to undergo any training associated with it. 2. The post holder must have the ability to use computer packages and demonstrate a good grasp of IT, ideally Microsoft Word and Excel. 3. The post requires a large amount of contact with people over the phone and in the office. Good communication skills are essential. 4. Attendance at evening meetings will be required in accordance with the needs of the project. The duties outlined in this job description serve as a guide to the current and major responsibilities of the post. The duties and obligations associated with the post will inevitably vary and develop and the job description will be reviewed on regular basis July 2010 Person Specification ESSENTIAL CRITERIA SKILLS/ABILITIES Numeracy Calculating budgets and statistics Literacy Report writing and presentations Negotiating On behalf of clients skills ESSENTIAL ESSENTIAL ESSENTIAL PREVIOUS EXPERIENCE Development/Outreach work in a statutory, voluntary or community sector organisation Working with a diverse community Working as part of a team Producing quality written material in tight timescales Knowledge of equal opportunities Self-motivated and ability to prioritise work ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL KNOWLEDGE Knowledge of key legislation relating to racial harassment ESSENTIAL Knowledge of good practice on racial harassment ESSENTIAL Knowledge of effective strategies to ESSENTIAL deal with racial harassment An understanding of the environment ESSENTIAL in which harassment operates DESIRABLE CRITERIA Project management in a Chinese statutory, voluntary or community organisation Ability to communicate in Mandarin and/or Cantonese DESIRABLE DESIRABLE QUALIFICATIONS/EDUCATION Educated to Degree level ANY OTHER FACTOR RELATING TO POST Attendance at occasional evening meetings will be required.