Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 Written Report: CompositeCraft Abstract Aircraft manufacturers have used composites to construct aircraft for decades, but the increased usage of the material in aircraft signals a transformation in the industry. Advocates of the technology argue benefits such as fuel savings and a reduction in harmful emissions. Others, like regulators, are concerned with potential safety vulnerabilities. Project CompositeCraft explored this technology by de-blackboxing its parts. We examined previous literature, interviewed manufacturing and regulatory experts and followed industry news. CompositeCraft’s research illustrates mostly composite aircraft structures are part of a sociotechnical system, which involves international and interdisciplinary collaboration in order to advance this technology in safe, efficient, market-savvy way. This report presents our findings about where the technology is today and hurdles on the horizon. Introduction Composites are not grand or necessarily new. Composites circle our daily centers. The material is used to build structures both large and small – from airplanes to bathtubs. “Many composites are made up of just two materials: one that acts like a glue to surround and bind and one to reinforce, like fibers or fragments. When combined together, these different materials usually work together to make the sum of the parts much better than the original materials alone” (Dunbar, 2010). Aircraft manufacturers have used composites to construct aircraft for decades, but the increased usage in aircraft signals a transformation in the aviation industry. Our project, Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 CompositeCraft aims to help the public understand the socio-technical implications wrapped up and woven into mostly composite aircraft. This report is structured into the following sections: Content and Context Research Approach Summary of Project Components Conclusions and Future Research Survey Rational Works Cited Appendix with Supporting Documentation (Survey, Website Usability Report and Presentation slides Content and context Our project’s research focused on aircraft made up of mostly composite parts. Since, the content of our technology largely has to do with the material itself and how it advances the performance of an aircraft, we first examined composite material. Composites are simply a combination of two or more raw materials, which are made up of different chemical properties. Man-made composites date back to 800 B.C. when straw and mud were combined to first form bricks. “Fiber reinforced resin matrix materials (or fiber reinforced composites as we know them today) were not developed until the early 1940's” (Tang, 1997). This combination can create structures that are strong, light and durable. Composite parts typically include fiber reinforcements and resin. “The fibers provide increased stiffness and tensile capacity. The resin offers high compressive strength and binds the fibers into a firm matrix” (Tang, 1997). Composites made for aerospace Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 structures frequently use thermosetting resins, such as epoxies, and carbon fibers because they have “very high fatigue and creep resistance … the fibers can be chopped, woven, stitched, and/or braided” (Tang, 1997). Just as adopting the use of metal parts was gradual in the aviation industry, creating aircraft structures with composite parts is also a continuous process (USGAO: United States Government Accountability Office, 2011). “Until the 1930’s, wood was the primary material used in aircraft construction. It was plentiful and cheap, had large bulk and strength for its weight, and could easily be worked into any desired shape ... transition to all-metal construction was gradual, … [due to] high costs of tooling and related retraining” (Ilcewicz, 2012, p. 3). During World War II, the government forced standardization of aluminum alloys to quickly produce planes. Private, proprietary information became textbook material; this benefited commercial airliners and manufacturers. This is different with composite designs, which are still largely proprietary. Beginning in the 1970s through the 1980s, advanced composite transport airframe structures were derived from NASA Prototype and military applications (Ilcewicz, 2012). Previously, composites were mainly used in transit category airplanes, in secondary structures and control surfaces. In 1988, Airbus introduced the first aircraft with an all-composite tail. Now, manufacturers are using composites in airframe structures (USGAO, 2011). In the last 70 years, travel demand increased significantly. “Between 1955 and 2005/06 the number of passenger journeys on domestic flights grew twenty fold from 1.2 million to 25 million” (Bayliss, 2008, p.14). Additionally, rising fuel costs drove the industry toward developing composite technology. Tim Neale at Boeing said fuel represents 40 percent of an airline’s operating cost. “Everybody really pushes hard for composite Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 technology whenever the fuel costs go high because of the [associated] cost savings,” said Larry Ilcewicz, Chief Scientific and Technical Advisor of Composites at the Federal Aviation Administration (personal communication, April 17, 2014). Using composites can help airlines lower their total direct operating costs by reducing fuel costs produced by the proven weight savings and potentially reducing both manufacturing and maintenance costs and (Ilcewicz, 2012). “Increasing [composite] use in commercial airplane structures such as the fuselage and wings has raised safety concerns” (USGAO, 2011, p. 2). Building composite aircraft also requires “high fabrication costs, substitution threat from metals and metal-matrix composites, difficulties related to repair and recyclability as well as the lack of material standardization” (Airline Industry Information, 2012). Despite fuel savings, Ilcewicz said developmental costs are still a hurdle in advancing the use of composites. Expenses played a big role in the development of the first mostly composite commercial aircraft: the Boeing 787, a structure made up of 50 percent composite material (Boeing, 2014). Ilcewicz said the two other big hurdles are resource dilution and lack of standardization. “Boeing’s 787 is the first mostly composite large commercial transport airplane to undergo the certification process,” where the FAA and the European Aviation Safety Agency (EASA) evaluated airworthiness of composite structures against safety standards (USGAO, 2011). The 787 was certified in 2011. As commercial aircraft constructed primarily from composite materials take flight, the context under which this technology continues to develop impacts the shape of its technical contents. CompositeCraft’s research illustrates mostly composite aircraft structures are part of a socio-technical system, which involves international and interdisciplinary collaboration in order to advance this technology in safe, efficient, market-savvy way. Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 Research Methods To research the content and the context of our technology, we conducted a literature review of academic and industry articles as well as design manuals. We conducted interviews with a representative from Boeing and two chief scientists, who specialize in advanced composites at the FAA*. In our next section, we expand upon the research methods we used to produce each of our project’s components. Summary of Project Components Online Presence. CompositeCraft kept an ongoing online presence through both WordPress and Twitter. Our website is designed to share and document our research, provide news updates, answer questions about CompositeCraft and display our Twitter feed. The website is broken into five pages: Home, Academic Materials, Blog, Design & Video and Our Team. We explain each of these in detail in our Website Usability Study (see appendix). Our website received recognition from the broader online community through the form of “likes” to our pages. On Twitter, we strategically followed 140 key players relevant to our technology, such as NASA and Boeing. We tweeted more than 150 times and utilized #hashtags, which helped us acquire nearly 60 followers. Twitter helped us stay up to date with our technology’s progression and gave us a platform to promote our project’s findings. Poster. Since our research subject lacked a tangible shape, it was difficult to make a visual representation. Consequentially, we decided to turn to the sociotechnical system itself. We displayed this with a central image of circles, which illustrated three forces jointly shaping our technology: the airlines, the manufacturers and the regulators. Through creating the poster, our understanding of the interrelationships shaping our technology grew clearer, Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 which assisted our research. By displaying the content and the context and an illustration of an aircraft in the middle, the poster illustrates an airplane is a “composite” of technological and social forces formed in a non-linear fashion. Postcard. We designed our postcard as a boarding pass so that anyone who receives it can the connection to air travel. The postcard is more than a souvenir or flyer; it summarizes our project with a correspondence about our project for you to share with friends and families. Interviews. The interviews we conducted with Tim Neale, Director, Communications – Boeing, Lester Cheng, Aerospace Engineer – FAA, and Larry Ilcewicz, Chief Scientific and Technical Advisor for Advanced Composite Materials – FAA, were a crucial part of our project. Neale provided us with important insights relating to the businessside of mostly composite aircraft. Neale said Boeing had a lot of experience with composites, but the biggest question prior to constructing the 787 Dreamliner (a twin-aisle aircraft) was how could Boeing efficiently build such a large structure out of mostly composites? Neale said, “You always have to be conscientious to what a transformation like this is going to do to the cost of building an airplane … if it’s too high, no one is going to buy it even though it provides fuel savings.” He said, Boeing takes the carbon-based materials and mixes them with resin; “[then,] they are actually woven over a giant metal tube that is the size of the fuselage and then they are baked in a giant oven to get very hard. All of this tooling... is very expensive.” Our interview with Neale led us to regulatory questions, which we were able to ask the FAA’s Cheng and Ilcewicz, who helped develop and write Composite Materials Handbook -17 (CMH-17). The handbook presents years of research and provides suggested Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 guidelines for aircraft manufacturers working with composites. “The important thing [about] this plan is that it is not just FAA or US plan, it is a ‘global plan.’ We work closely with EASA, [our] European counterpart and Transport Canada Civil Aviation as well as industry leaders,” Cheng said (personal communication, April 17, 2014). Ilcewicz named three hurdles to our technology’s advancement: developmental costs, lack of standardization and resource dilution. Developmental Costs. Despite the fuel savings and potential manufacturing and maintenance savings, the cost of composite material, and its ingredients (carbon fibers and epoxies), is very expensive. Lack of Standardization. Composite designs remain proprietary. Manufacturers have similar standards, but there are differences among their designs. This is a safety concern. Resource Dilution. How can students be trained when the information they need cannot be taught at universities? “Lack of composite standardization and engineering resource dilution pose serious safety and certification issues and limit aircraft product applications,” (Ilcewicz, 2012, p.22; L. Ilcewicz, personal communication, April 17, 2014). Figure 1: The above slide was to the American Institute of Aeronautics and Astronautics (Ilcewicz, 2012, p. 3). Learning about these barriers was essential for understanding our technology and where it is headed. Video. Our video showcases key information from our interviews while displaying complementary footage and photos. We surveyed individuals to determine if they knew Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 composites were used in aircraft. They did not. Our video’s purpose is to inform viewers about CompositeCraft and explain our technology’s relevance, evolution and possible future. Survey. Our survey is directed toward aircraft designers. This component of the project helped us structure questions prior to our interviews and consider future research areas (See Survey Rationale). Conclusion and Future Research Composites are not necessarily grand, but they play an important role in the evolution of aviation. The use of composites in aircraft, both commercial and military will continue to evolve in a non-linear way. Right now, contractors like Lockheed Martin battle for government contracts of mostly composite military aircraft and major manufacturers like Boeing, Airbus and Bombardier compete for contracts with commercial carriers. If this continues, information will remain proprietary, which will slow the technology’s advancement and make it difficult to regulate. The 787 was the first mostly composite commercial aircraft, but others, like the Airbus 350XWB, will follow. Future areas of research include a further inspection of the regulatory-setting processes and the implementation guidelines of these regulations. This paper scratches the surface regarding regulations; we believe future research could examine situations like the collaborative effort between the FAA, EASA and TCCA‘s efforts in creating CMH17. Studying efforts such as this and evaluating implementation techniques could reveal best practices and unveil areas in need of expansion. Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 Survey Rationale Our survey targets aircraft designers specializing in composites. Due to the proprietary nature of composite aircraft designs, we believed identifying each survey-taker’s employer and the number of years he served was important to include in our data. Interviewing Tim Neale of Boeing and reading industry literature helped us understand why manufacturers are increasing the usage of composites in aircraft structures. Throughout our research, three major benefits of composite structures were frequently noted; these benefits include the material’s strength, durability and lightweight. Neale also explained how the material’s expense and construction costs work against the advancement of our technology. “We had to close the business case and figure out the procedures that would allow us to economically manufacture the airplane and make multiple copies, … year after year.” (T. Neale, personal communication, April 4, 2014). High material cost is one of several barriers manufacturers face; other barriers include a lack of trained professionals and a difficulty in determining damage. CompositeCraft’s survey created two, multiple-choice questions to address these benefits and barriers, respectively. Each question also includes an “Other” box for a survey-taker to fill in if he disagrees with the options we presented. This data could assist research relating to the business-side of composite aircraft structures. Many industry reports address that non-destructive Tests (NDT) are used to inspect mostly composite aircraft so we developed a question to determine whether designers find specific NDTs more reliable. We ask survey-takers to select the three NDTs (out of nine listed) that he finds most reliable and then to rank the reliability of his three choices. Data Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 gathered from this question could reveal trends among and within companies. For example, Boeing employees might tend to select the same three NDTs, but these selections may differ from those that Airbus designers select. This data could support provide a foundation for research related to training materials, especially for designers who leave one manufacturer for another. During our interview with Larry Ilcewicz of the FAA Ilcewicz discussed, “[We worry] that someone would think they know more than they do, because [he’s] working on the same type of aircraft for many, many years and all of a sudden is working on another one that has some subtle differences, [yet he] applies what [he] knows - even though [he] probably shouldn’t [do this]” (L. Ilcewicz, personal communication, April 17, 2014). This is why we also thought it important to include a fill-in-the-blank question for survey-takers to inform us where they trained. Lastly, we wanted to ask each survey-taker what he believed was the biggest change during his time working with composite aircraft structures. We designed this question to be open-ended because we did not want to limit the responses we collected. Our research pointed to multiple changes in the industry, but we felt it was important to investigate the insider’s perspective. The results to this question could highlight changes that social scientists, like us, might not have considered. *The information presented in this paper from Ilcewicz and Cheng reflects information that is public record and their opinions. Please see release documentation in our supplemental materials packet for more information. Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 Works Cited 787 Dreamliner. (2014, January 1). Boeing: Program Fact Sheet. Retrieved May 2, 2014, from http://www.boeing.com/boeing/commercial/787family/programfacts.page Bayliss, D. (2008, July 1). Travel Demand Increases and Its Causes. . Retrieved May 2, 2014, from http://www.racfoundation.org/assets/rac_foundation/content/downloadables/roads%20an d%20reality%20-%20bayliss%20-%20travel%20demand%20and%20its%20causes%20%20150708%20-%20background%20paper%203.pdf Demand for lighter aircraft driving aviation composites demand. (2012). Airline Industry Information, Retrieved from http://search.proquest.com/docview/1151847487?accountid=11091 Dunbar, B. (2010, September 15). NASA 360 Season 2, Show 17. NASA. Retrieved May 2, 2014, from http://www.nasa.gov/multimedia/podcasting/nasa360/nasa360-0217.html Ilcewicz, Larry. "Composite Safety Administration and Certification Initiatives." AIAA SDM Conference. Honolulu, HI. 23 Apr. 2012. Keynote speech. Red, Chris. "Aviation Outlook: Composites in General Aviation 2011-2020." HighPerformance Composites May (2012): n. pag. Composites World. Web. 1 May 2012. Tang, Benjamin. "Fiber Reinforced Polymer Composites Applications in USA." the First Korea/U.S.A. Road Workshop Proceedings January (1997): n. pag. fhwa.dot.gov. Web. 28 Jan. 1997. United States Government Accountability Office. (2011). Aviation Safety: Status of FAA’s Actions to Oversee the Safety of Composite Airplanes (GAO-11-849). Washington, D.C: U.S. Government Accountability Office. Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 Appendix Survey Questions Our survey questions are listed below. We also posted our survey questions online through Survey Monkey: https://www.surveymonkey.com/s/HP35NBK. 5/5/2014 CompositeCraft - Composite Design Survey CompositeCraft -­ Composite Design Survey *1. What company do you work for and for how how many years? 2. How many years have you specialized in composite aircraft structures? *3. Much of our research discusses how the proprietary nature of composite aircraft designs is a hurdle standing in the way of advancing the use of composites in aircraft structures. As a designer, where do you stand on this issue? Agree or disagree. Agree Disagree *4. Please explain why you agree or disagree to the question above. *5. Of the following, which do you believe is the biggest benefit to increasing the amount of composites used in aircraft? The light weight of the material The strength of the material The durability of the material Other (please specify) *6. Of the following, which do you believe is the biggest deterrent to increasing the amount of composites used in aircraft? The expense of composite materials A lack of trained professionals to work with this material The difficulty in detecting damage within the materials Other (please specify) https://www.surveymonkey.com/s/HP35NBK 1/3 Erica Weitz Lisa Zimmermann Vision Liao Yu Yan 5/5/2014 Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 CompositeCraft - Composite Design Survey *7. What type of non­destructive testing do you think is the most reliable? Select up to three options. ­Ultrasonic inspection Xray inspection Visual Inspection Tap Testing A­Scan C­Scan ANDSCAN Thermography High Tech Tap Tester Other (please specify) *8. Please rank the order in the three non­destructive testing methods you selected above in Question #7. *9. Where did you train to work on composite materials? Your current company Through the FAA's training classes Other (please specify) *10. Since working in aviation, what is the biggest change you have seen with regard to composite structures? https://www.surveymonkey.com/s/HP35NBK 2/3 Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 Website Usability Study Website usability evaluation – CompositeCraft We developed our WordPress website to strategically share and document our research, provide news updates and answer questions about CompositeCraft in a clear and concise fashion. We structured and designed our website to mirror our strategic goals. To do this, we opted for a simple, clean and clear-cut website design through Wordpress. On our website, CompositeCraft.wordpress.com, we provide viewers information, news and our own research in an easy to navigate web space. Our website is broken into five distinguishable pages: 1) Home. Our homepage explains the mission and research goals of CompositeCraft. 2) Academic Materials. This page hosts our literature review, presentation, this report, survey and release forms. A user may select which piece of information he wishes to view from the drop down menu we offer on our page. 3) Blog. Here we can interact with readers, share news updates and answer questions. Each new blog post is marked with a clear headline. 4) Design & Video. This page provides another layer of engagement by showcasing our project’s visual elements: poster, postcard, video interview transcript and video. 5) Our Team. Here we briefly explain our team member’s backgrounds. Match the System and the Real World: Our website contains words, phrases and concepts that our users would understand. The topic of mostly composite aircraft can be very complex and technical, but our team features information that clearly defines hard concepts and answers common questions. Furthermore, we clearly mark headlines and to information relating to any complex topic where users can explore additional information (Examples 5 and 6). User Control and Freedom: Links to all five of our pages as well as all of our deliverables appear on each page. This design affords users the ability to navigate back and forth between pages. Additionally, all PDFs that are linked from any of our website’s pages will open in the same window for the viewer to read immediately. However, if the user accidently clicks on the PDF link, the user need only to hit “back” to return to our website (Example 4). Recognition rather than recall: On our website, the header, with all our deliverables and pages, is visible from every page (Example1). Similarly, all of our recent blog posts and Twitter posts appear on the right hand side of each page (Example 2). Upon clicking one of the links, the title of the page is clearly labeled so the user does not need to remember what he clicked (Example 2). Designing our website with these features always visible makes our web presence Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 transparent to users. Users can immediately see these features and recognize them as a “map” from which they can navigate our website. Aesthetic and Minimalist Design: We provide only the relevant, important information on each page. We avoid cluttering the header by keeping the number of tabs concise. In under to cut down on the clutter, we opted for drop down tabs beneath each of our pages (Examples 1 and 3). We avoided using overwhelming users with too many colors or images, especially on our blog. Instead, we strategically choose only to display photos, graphs and hyperlinks that are the most relevant and useful to readers (Examples 5 and 6). Consistency and Standards: Headline and link formats are consistent throughout the site. Additionally, if a user clicks on the blog, the website address in the browser will change to: http://compositecraft.wordpress.com/blog/. This consistency allows the user to share a specific page, or blog, from our site (Example 6). Example 1: Our website’s pages are visible and easy to spot. Example 2: Recent blog posts and Twitter updates appear on the right hand column on every page of our website. Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 Example 3: Dropdown menu a user will see when he clicks on a page. Example 4: If a user is viewing one of our PDF components, he may hit back to return to the previous page. Erica Weitz Lisa Zimmermann Vision Liao Yu Yan Fundamentals of Technology CCT 506 Dr. David Ribes and Dr. Evan Barba TA: Cory Benavente May 6, 2014 Example 5: Concise blog entry with one key message and image. Example 6: The purple arrow illustrates a unique web address. The red arrow points out where a user can see his website location.