Course Code THT 5 2 3 COURS E TITLE Ethical, Legal & Regulatory aspect of Tourism & Hospitality Business CREDITS (or Max. Marks) L T P 4 0 0 4 COURSE OBJECTIVES: The prime objectives of the course are to expose students to the various ethical, legal and regulatory aspects of tourism and hospitality business. In the global preview student will be required to understand the personal and organizational responsibilities. The focus of the course is on how to develop understanding of ethics by exposing students to the situations through appropriate discussion of the concerned areas. PRE-REQUISITES: COURSE CONTENTS: S. No. 1 2 3 4 5 Description Defining ethics and its significance in tourism and hospitality a) Principles and practices in business ethics b) Business compulsions c) Motivation and ethical parameters Laws relating to travel agencies a) Land tour operation sector b) Law land regulations related to airlines and airways c) Laws related to surface transport d) DGCA formalities for business and recreational flying in India. Special permits a) Special permits to restricted areas for foreign tourist in India b) Restricted areas in India for foreign tourists and related authorities at these places to obtain permits c) Permits related to various monasteries and wild life areas and their procedure Law designed for Adventure Tour operation d) Special permits for rafting, paragliding heli-skiing and angling. e) Peak booking formalities, IMF rules for mountain expeditions f) Cancellation of permits and bookings. Food legislation: a) Central, State and local food laws, warranty, Truth in menu and labeling laws, b) Food adulteration, c) Other laws relating to Hygiene, Sanitation & Adulteration, d) Powers and duties of a Food Inspector. Licenses & Permits for hotel & catering establishments a) Procurement of licenses and permits required to operate hotel, b) restaurant and other catering establishments, c) Criterion of fixation of taxes for various tariff structures applicable to 6 hotels – luxury, expenditure sales surcharge service tax Other Acts a) Consumer Protection Act, b) Foreigners Act, c) Passport Act and visa extension. d) The Indian Contract Act, e) Environment Protection Act, f) Shops & Establishments Act. TEXT BOOKS: 1. Bansal Atul, Legal aspects for hospitality and travel agencies, Shyam publications Other Readings Malik, S.S., Ethical, Legal and regulatory aspects of tourism Business, Rahul Publication, Delhi: 1997 Instructions for paper setter. The syllabus has been divided into three equal units. The paper setter is required to set Ten questions in all, three questions from each unit and a compulsory question consisting of five sub parts and based on the whole syllabus. The candidate will be required to attempt six questions including the compulsory question number no 1 and not more than two questions from each unit.