Masters Games of Alabama PRCM 4090 Campaigns Dr. Lauren Smith Aashana Vishnani Ashley Mundy Blake Menke Haley Bagwell Landrum Isaacson Table of Contents Executive Summary…………………………………………………………………………PAGE Introduction …………………………………………………………………………………PAGE Research Section ……………………………………………………………………………PAGE Client Analysis …………………………………………………………………...…PAGE Situation Analysis …………………………………………………………………..PAGE Publics Analysis ……………………………………………………………………PAGE Planning Section ……………………………………………………………………………PAGE Implementation Section …………………………………………………………………….PAGE Backgrounder ……………………………………………………………………….PAGE Facebook Status Updates …………………………..……………………………….PAGE Photographs for Facebook Page ……………………………………………………PAGE Screenshot of YouTube Account Page ………………………...……………………PAGE Screenshot of Video Collage ……………………………..…………………………PAGE E-Newsletter Templates …………………………………………………………….PAGE E-Newsletter How-To Explanation ……………………………………………….PAGE Sample Email Blasts ………………………...………………………………………PAGE Press Release: District Games ……………………………..……………………..…PAGE Press Release: Before State Games ………………………………….…………...…PAGE Press Release: During State Games ………………………………….…………...…PAGE Press Release: After State Games …………………………………………..………PAGE Media Advisory: District Games ………………………………..…………………..PAGE Media Advisory: State Games ……………………………..………………………..PAGE 2 Media Contact List ……………………………………………………………...…PAGE Feature Story ……………………………………………………………………..…PAGE Mission Statement …………………………………………………………………..PAGE Logos and Quote Bank …………………………...…………………………………PAGE Brochure …………………………………………………………………………….PAGE Frequently Asked Questions ……………………………..………………………….PAGE Evaluation Section …………………………………………………………………………..PAGE Appendices ………………………………………………………………………………….PAGE Appendix A: 2011 State Games Evaluation Form ……………………………….....PAGE Appendix B: 2011 State Games Evaluation Form with Results ….………………...PAGE Appendix C: Target Public Awareness Survey ……………………………………..PAGE Appendix D: Target Public Awareness Survey With Results ……………………....PAGE Appendix E: 2012 State Games Survey ………………………………………..…...PAGE References …………………………………………………………………………………..PAGE 3 Executive Summary For three months, our group has been working vigorously on the Masters Games of Alabama (MGA) campaign. MGA is an organization dedicated to improving the social and physical well-being of adults in Alabama ages 50 and older through competitive events at district and state Games. The goal of the campaign was to generate awareness of MGA with a younger target audience and to create a favorable perception within that audience. The public relations efforts of the organization were minimal for this target public. Our group’s plan was to penetrate this target public through tactics such as press releases, a logo, a brochure and sample Facebook posts. Other tactics included creating video testimonials, a feature story and a mission statement for the organization. We hope this campaign will increase awareness of MGA within their target public and create the groundwork for a more unified approach for future public relations efforts. 4 Introduction Public Relations Campaigns is the senior project course for students in the public relations curriculum for the College of Liberal Arts at Auburn University. The class is designed for students to gain real-world experience by applying public relations theories, tactics and principles they have learned in their classes to a campaign for a client from the local community. Students select the members of their groups and then are assigned a client to work with throughout the semester. After they meet with the client, the students conduct research on the client, the client’s situation and their target publics. Each group then creates a campaign reflecting their research and what suggestions they would give their client to address their problem or opportunity. Our group consisted of Aashana Vishnani, Ashley Mundy, Blake Menke, Haley Bagwell and Landrum Isaacson. We were assigned to work with Alison Hall from the Masters Games of Alabama (MGA), an organization devoted to encouraging activity in adults ages 50 and older both physically and socially. MGA generates interest in activity by hosting district and state level competitions each year. The organization has a board of directors comprised of members of the Area Agency on Aging and parks and recreation departments across the state, but relies heavily on volunteer support to operate actual events. Ms. Hall, a board member for MGA and the community and special programs director for the Auburn Parks and Recreation Department, believed a problem existed for MGA in trying to attract younger participants for the state and district Games. As the age restrictions have recently been adjusted to include a younger age bracket, Ms. Hall believed that MGA needed to place a concentrated effort on engaging that audience. Ms. Hall remained the client contact throughout the semester and advised us on ideas for the campaign. 5 After meeting with Ms. Hall, our group conducted surveys of members of the target age group to determine how best to go about reaching the organization’s goal of increasing awareness within this new target audience. The survey results indicated an overwhelming lack of awareness about MGA and the mission of the organization. Our research was completed by analyzing our client, the organization’s history and culture, the situation they faced and their publics. Once the research portion was concluded, the group created multiple tactics to increase awareness within the target public. Because the client works with volunteers on many levels across the state, our group first focused on unifying the message delivered statewide by creating a mission statement, logo, e-newsletter template and slogan for MGA. We also generated press releases, media advisories, video testimonials, a brochure, a feature story and sample Facebook posts for our client. Our group hopes our campaign will create an increased level of awareness of MGA on a state level and consequently increase the participation of younger publics. We would like to see a significant number of 50- to 55-year-olds participating in the state Games in October 2013. 6 Research 7 Client Analysis Organizational History and Goals The Masters Games of Alabama (MGA) is an organization that was created in 1990 by the parks and recreation department in Oxford, Ala. The Games are co-sponsored by the Area Agency on Aging for East Alabama. According to the East Alabama Regional Planning and Development Commission (EARPDC) website, which currently hosts the Web page for MGA, the “Masters Games of Alabama is a non-profit organization dedicated to promoting healthy lifestyles for active adults age 50 and over through social, mental, and physical activities (East Alabama Regional Planning and Development Commission, 2010).” The state of Alabama is divided into nine districts for the Games, and qualifying events are held in each district before the annual state Games are held in October. To participate in the Games, one must be at least 50 years of age. The average number of participants ranges from 600-800 each year. The EARPDC Web page for the Games says that “while the games provide an Olympictype atmosphere, the focus is not on competition, but fun and fellowship (East Alabama Regional Planning and Development Commission, 2010).” The current goals of MGA are to keep seniors active, social, healthy and “going.” The future goals of MGA are to attract more participants from the ages of 50-65 and to promote the Games statewide. The Organization’s Opportunity As we sat down to meet with our client contact for the first time, it was abundantly clear that the organization has enough issues and opportunities that it could benefit from multiple public relations campaigns. Ms. Alison Hall, our client contact, mentioned that because the Games are overseen by nonprofit organizations and run by volunteers, the workers are spread out 8 across the state and it is difficult to know how to cohesively promote the event on both a district and statewide level. However, Ms. Hall mentioned an opportunity she sees for the organization. The organization’s goal is to attract more members in the younger age group and encourage them to participate in the Games. While the Games are open to everyone 50 years of age and older, the younger portion of this age group (50-55 years of age) has not been able to participate prior to this year, and the next portion of this age group (55-60 years of age) has had few participants in the past. Ms. Hall believes there are two main reasons for the low participation. The first is that many people in the younger age group are still working and, due to past branding, consider the Games to be for “seniors” and therefore not applicable to themselves. The idea of attending a “senior” event is not something that interests many people in this age group. The second reason Ms. Hall thinks there is low participation is that members of the younger age group are more technologically and socially savvy than some of their older counterparts, and MGA currently has many members on its board that do not believe the event needs to be advertised on social media. Consequently, they are having a difficult time reaching their target audience members with traditional media instead of using the social media options available to them. After pinpointing these two issues, our team decided that our campaign will focus on creating material that can be used to attract members of this younger age group to the Games. We want to be sure the material can be used not only for traditional media outlets like newspapers and magazines, but for social media outlets as well. We have already discussed a “rebranding” effort with our client and will create several new logos and catchphrases for her to pick from and develop with us for this district. Our ultimate goal is that our material will be accepted and implemented statewide. 9 Organization’s Culture The culture of MGA is primarily influenced by a board of directors, which is the top of the chain of command. The board consists of a president, vice-president, secretary, treasurer and representatives from each district. Approximately half of the board members come from the Area Agency on Aging (AAA), which falls under the State Department and is a branch under the Council on Government Systems. The other half of the board comes from parks and recreation departments in each district of the state. East Alabama falls under District 6. Each district is in charge of its own qualifying events for the Games, but different Alabama cities may bid for the opportunity to host the state Games. Once a city is chosen, it hosts the Games for two consecutive years. Each district or city uses its own system of organizing volunteers; for example, Florence turns to the University of North Alabama for college volunteers in its community. The culture of MGA affects the campaign because the board of directors must vote on any major changes, especially those regarding the budget. For example, the board recently agreed to provide a budget to develop a website specifically for MGA. If there are any major changes to or monetary needs for the campaign, the board must approve the changes first. In addition, the importance of social media in this campaign may be undermined, since many of the board members are not as avid social media users as the target publics. Furthermore, because members of the board of directors come from many different districts, they each try to use their own public relations tactics in their particular district, creating a disjointed approach across the state. Public Relations Efforts 10 Public relations efforts are compromised in the current Games because of limited funding and a lack of cohesion in messages presented among districts. Our client does believe that consolidated public relations efforts would be a valuable addition to the Games. Our client also believes that a campaign in the months between the Games would draw more attention and attendance. According to Ms. Hall, the past public relations efforts have been limited and unsuccessful. Because MGA is a nonprofit, volunteer-based organization, funding has been limited. In the past, each district has been responsible for its own publicity of the Games, which has caused inconsistency in the messages that have been released to the public. Most districts have published press releases and fliers, but the majority of their public relations efforts have occurred after the Games. Ms. Hall felt that many seniors do not recognize the logo and what the organization represents due to the inconsistencies in past public relations efforts. Many previous efforts in several districts consisted solely of a board member calling a local newspaper to get a photo on the front page after the event was over. Ms. Hall, on the other hand, has a working relationship with many of the local newspapers, magazines, radio and television stations in the District 6 area and works through her personal contacts from her parks and recreation department job to reach many of her audiences. Her efforts have been relatively successful, however, much of the participation in MGA is still composed of veteran participants. Awareness, when it is created, is usually helped heavily through a city’s parks and recreation department or senior programs. The organization has not seen a cohesive, statewide strategy for promotion in its past public relations efforts. 11 As part of its current public relations efforts, MGA is working toward having a local magazine produce the program book given to each participant of the Games. This partnership could mean an increase in local companies’ ads and a more professional representation of the Games. The details of the partnership are still developing, but according to Ms. Hall, this is the newest addition to the public relations efforts that are going on for this year’s Games. The organization is also working with a Web developer to create a separate website for its event instead of relying on a Web page hosted on various local government websites across the state. The website may also include a quarterly e-newsletter for any past, present or future participants of the Games and will be available for the 2013 State Games. Client Needs and Resources Ms. Hall believes the methods of reaching the target audience for the Games needs to develop with their changing target audience. She wants MGA to be distinguishable from its competitors and to embrace using different media vehicles to engage all members of their audience. Ms. Hall also believes a new logo, slogan and color scheme could help boost awareness and allow for a revived organization. Each district is in charge of its own qualifying events for the Games. Our campaign will be developed with the purpose of creating a consistent brand for materials distributed throughout the state; however, the details on these materials can easily be adjusted to reflect state or district information. Ms. Hall intends to first implement this campaign in District 6 before launching the materials statewide. The organization has limited funding for public relations and promotion efforts. The budget presents an issue due to the requirement that all funding allocations must be approved by 12 the organization’s board members. Without access to funding, our team will be using resources already available to the client as well as developing resources for the future. Ms. Hall created a Facebook page for the organization, but it has not been consistently maintained in the past. The team plans to use this social media outlet as a part of our campaign for increasing awareness of the organization in younger target audience members. The website that is currently being developed for MGA will be a focus of our development of public relations efforts for the future. The city of Auburn’s senior programs, maintained through the parks and recreation department, also provide a valuable resource to this campaign. Accessibility to the target publics will allow team members to receive feedback on what types of promotion efforts are most effective in attracting the younger age group’s attention and what they would like to see in terms of raising awareness for MGA. Along with the local senior programs, the volunteers at the Games receive feedback from surveys filled out by participants of the Games each year. The team will use these surveys as a resource for creating a campaign tailored to the target publics. Team Vision As a team, we feel the public relations efforts for MGA need to be structured in such a way that they will develop with the generations that will soon become new target audiences and still reach their current target publics as well. Although the organization is grounded in its history, the team feels that MGA needs to be rebranded. Past public relations efforts have been inconsistent in that fliers and other handouts have had varied information and, at times, different logos for MGA. Recreating the brand for the organization will provide our client with a consistent standard for its future promotion efforts. The organization needs a campaign that can be put into place that will include press releases, e- 13 newsletters, social media updates and other public relations efforts being implemented for every cycle of district and state Games. This plan will allow the organization to have consistent public relations efforts to raise awareness and increase participation with each subsequent year. 14 Situation Analysis The Issue Because this is the first year that the youngest age bracket (50-55 years old) has been able to participate, this is the first time the Masters Games of Alabama (MGA) is dealing with the issue of awareness from them. Seniors who are currently involved in MGA have most likely been involved in past years. There are many participants in the overall Games, but there is a lack of participation from the 50- to 60-year-old age range. Many of the 50- to 60-year-old adults are still working full-time jobs and remain active in the community. Ms. Hall believes these adults feel as if they are too young to participate in “senior” games and wanted our team to work to change this perception. The difficulty in reaching the younger age group is a recent development for MGA. Our client is concerned with developing new and continuous participation among upcoming target publics. She believes the public perception of the Games is that they are an event for people who have already retired, not for those still active in the workforce. The core issue described by our client is a lack of awareness within target publics and little to no involvement of the 50-60 age group. Our client knows there are other competitors of the Games, but does not believe they have a significant influence on the involvement of participants in the Games. The only relationship affected by this problem, then, is the relationship between MGA and its participants. Ms. Hall said the organization's mission statement is that the “Masters Games of Alabama is a nonprofit organization dedicated to promoting healthy lifestyles for active adults ages 50 and older through social, mental and physical activities.” According to this statement, 15 the mission of the organization would be harmed if there were no 50-year-olds involved in the Games. If new, younger participants do not get involved, there will be a drop in the number of participants for future Games. According to the 2011 State Games evaluation form and results provided to us by our client, the average age of the participants is early 70s (see Appendices A and B), and they are getting older each year. The organization’s mission to promote healthy lifestyles will not be successful if they have no voice among the younger generation of adults. Still, MGA remains positive and views this issue as an opportunity to increase the number of young participants. While they do not have any current public relations efforts and there has been no research done about the problem, they are satisfied with the current number of participants they have. Ms. Hall sees this as a campaign to increase awareness and participation among 50- to 60-year-old adults so there will continue to be a strong number of people involved in the future. Ms. Hall feels that research on the competitors and what they offer would be useful. While Ms. Hall mentioned the Alabama Senior Olympics (ASO) as the only competitor she knows of, our team did some research and found that the Alabama State Festival (ASF) might present competition as well. The main issue MGA faces though is not its competitors, but rather the lack of participation of younger generations. To that end, both our client and our team feel that research on the awareness and interest of adults ages 50-60 would be vital to the future success of the Games. Internal Environment The communication resources that are available to MGA depend strongly upon personal contacts. For example, Ms. Hall, who is employed by Auburn Parks and Recreation (AUPR), 16 uses many of the same contacts that she has available to her from AUPR to promote MGA. For Ms. Hall, who represents District 6, these include contacts at local radio and television stations and editors of local magazines, such as East Alabama Living, Lee Magazine and AuburnOpelika Parent. Ms. Hall was quick to point out, however, that she has much better personal contacts with local media than many of the other MGA board members do in their own districts. The organization is supportive of public relations efforts, but they do not understand them well enough to know how to begin to use them. They have, however, started developing their use of social media and electronic media to generate awareness in future participants. Because MGA’s product is an event, awareness is crucial to participation in the event. Ms. Hall believes the Games have a good following with those who are aware of them, but they need to increase awareness in the younger age groups in order to continue to have participants in the future. The quality of the Games is determined primarily through feedback from participants at the state Games and from the host city’s observations. Those who participate in the Games are given a survey to fill out and can give feedback at their local senior centers as well. The parks and recreation director of whatever host city is selected immediately becomes an ex-officio member of the MGA board for the next two years. Ms. Hall believes the quality of the Games has stayed the same over the last couple of years. The host city involved in the most recent Games had some logistical problems that bothered participants, but that will not be an issue this year because they are in a different city. The quality of the Games themselves has stayed the same as well, but Ms. Hall is concerned about the potential decline if they continue to have issues attracting new participants. 17 Ms. Hall believes the Games offer fitness, activity, travel and social opportunities. She thinks the social aspect and the travel aspect of the Games are some of the biggest benefits to participants. One major disadvantage the Games have is the logistical concern of the host city changing every two years. This can be seen as both a positive and a negative aspect of the Games, as moving the host city for the Games may make them farther away for one senior, but can also bring them closer to another. This movement also brings in the concern of expenses for the seniors and is a major reason MGA tries to keep their registration costs low. Another disadvantage is that compared to the ASO, MGA’s biggest competitor, Ms. Hall believes MGA is not as well-recognized, especially on a national level. MGA offers more events for seniors who are not able to be as physically active, which allows them to offer more events for competitors than the ASO. MGA tailors some of their events to their older participants and allows them to remain active through the limitations that may develop with age. Another advantage for MGA is they try to keep the cost of competing in the Games as low as possible. Other organizations charge higher registration fees and have additional costs, but MGA has always tried to stay affordable for its publics. Ms. Hall thinks MGA could offer more and varied kinds of activities, but they are staying in touch with the requests of their clientele and are responsive to their requests. For instance, MGA will be debuting two new events this year — Wii Bowling and Pickleball, a modified version of tennis and racquetball. They also include games that are competitive for some of their younger participants – golf, tennis and swimming are all sports that could be popular with their newest target public. 18 According to Ms. Hall, the Games are going to change slowly because of the board’s traditional mindset and their lack of funds. However, they are working on moving to a more interactive and online approach. They are currently developing a website and are working to create more cohesive messages statewide for the Games next year. MGA has a good relationship with the Area Agency on Aging (AAA) and the Senior Citizen Centers, but they need to develop their relationship with parks and recreation departments. Ms. Hall views those departments as an untapped resource for reaching out to younger and upcoming participants. External Environment After doing research, we discovered two other organizations in Alabama that offer similar services and benefits to individuals ages 50 and older. These organizations are the ASF and the ASO, which is closely associated with the National Senior Games Association (NSGA). MGA’s competitors vary in both size and event structure. ASO offers 19 different sports in which seniors can compete. The Senior Olympics are divided according to the sport, which differs from MGA’s structure that uses age classification (Alabama Senior Olympics, 2012). A representative said the number of participants range from 250-300; however, this number varies from year to year. In contrast to the large scale of ASO, ASF is a youth focused event that has events open to seniors if they wish to compete. According to a representative, 50-100 seniors compete in the event. According to an article on www.wsfa.com, the Governor’s Commission on Physical Fitness and Sports sponsors ASO (Davis, 2012). In addition to this sponsor, ASO is recognized on a national level, which generates a positive reputation at the state level. With ASF, awareness 19 of events for seniors is not as high as for youth events. However, ASF is well-known in the state, occurs yearly and is also endorsed by the Governor’s Commission on Physical Fitness. ASO does not use social media; however, the NSGA, which is the parent organization to ASO, uses Facebook, Twitter and an email newsletter (National Senior Games Association, 2010). NSGA has a well-built website, but the ASO website is difficult to navigate. The ASO has a long list of sponsors, including “Downtown YMCA, Southeast YMCA, East YMCA, Maxwell Air Force Base, Montgomery Parks and Recreation Department, Area Agencies on Aging, Brunswick-Woodmere Lanes, Coca-Cola Bottling Company, River Region Track & Running Club, Huntingdon College, Auburn Montgomery Wellness Program, Selma Parks & Recreation Department, Haynes Ambulance and Prattville Department of Leisure Services” (Davis, 2012). ASF also has a number of sponsors, including AT&T, Alabama State University and the Governor’s Commission (ASF Foundation, 2012). The winners of ASO go to the National Games, which will be held in Cleveland next summer. According to the website, more than 13,000 people will compete at the national level next summer. This creates an incentive for seniors to do well at the state level so they can have an opportunity to travel and meet thousands of other seniors (National Senior Games Association, 2010). ASF offers an opportunity for youth to compete, which means youth can compete alongside their grandparents and develop that relationship. There are also more track events offered, including a 10K race. According to a representative for the Alabama Physical Fitness Commission, participation for ASO has decreased in the last few years due to the economy. An additional factor for varying participation is the entrance fee. The $35 fee, paired with the economy and its impact on individuals’ finances, may result in some seniors being unable to participate. 20 The National Olympics will be held in Cleveland in 2013, and the 2015 National Olympics are scheduled to be held in Minnesota. There is not much information about how these games will change in the next three years, on the state or national level (National Senior Games Association, 2010). Although there are no external groups with a mission to hinder what MGA does, the board sometimes hinders the organization’s public relations efforts because it may not be knowledgeable enough to be supportive of some of the efforts. The board controls the funding, so the board can turn down public relations initiatives that require money. For example, the board only recently approved a budget for the website, and it had been turned down in the past. SWOT Matrix Strengths: Supportive of public relations efforts Already has an audience to draw from Weaknesses: Not aware of how to plan, use or implement public relations efforts Lack of social media Lack of control over Web media Lack of control over funding Lack of participation from the 50-60 generation Not a well-known brand name Often gets confused with its opponents Opportunities: Many local resources, including radio, television and print New website being developed The ability to use Facebook as a tool Many senior centers from which to draw participants Many other areas from which to draw the 50-60 age group Threats: Alabama Senior Olympics is a major competitor Lack of support for public relations efforts from the board of MGA Current audience is “dying” off and is unable to participate any longer because of immobility, inability to travel or death We will have a Weakness-Opportunity campaign. 21 Publics Analysis Target Publics In an effort to stay competitive with other similar organizations, the Masters Games of Alabama (MGA) has expanded their age of eligibility for this year’s state Games. MGA added the 50-55 age group, which, according to our client, is an age bracket offered by similar organizations on local, state and national levels. With this addition in mind, the client identified the target public as adults ages 50-60, regardless of any prior knowledge they may or may not have of the organization. Because approximately half of this target public may consist of first-time participants of MGA, research on the target publics does not exist. This target public has heretofore not been able to participate in the Games, so no previous communications and public relations efforts for this target public exist either. MGA is therefore unable to determine the public’s awareness, knowledge or beliefs about the organization. The client was, however, able to provide us with surveys that were distributed by MGA to participants of the 2011 State Games. Our group designed a survey (see Appendix C) to gauge the target public’s views on staying active both socially and physically. The survey also contained several questions for respondents that were used to determine both the level of awareness about the organization and what reputation, if any, MGA had with its target public. The group surveyed 58 individuals across the state of Alabama. Organization’s Reputation with Target Publics The client’s perception of MGA’s reputation with the target public was that MGA is viewed negatively, and the target public believes they are “too young” to compete in an event for seniors. However, based on the results from the survey (see Appendix D) distributed by the group, a large majority of the respondents, 74 percent, did not have any awareness of the 22 organization. This lack of awareness does not allow for either a positive or negative reputation. The results from the survey given at the 2011 State Games showed that MGA’s reputation was overwhelmingly positive. However, the majority of respondents were outside of the age range of our target public. Previous Public Relations Strategies and Their Effectiveness with Target Publics As previously mentioned, 2012 is the first year that the 50-55 age group is eligible to compete. The lack of this age group’s presence prior to 2012 meant that previous promotional efforts have not been specific to the target public. Overall, previous public relations tactics were not effective. The client expressed that many promotional materials were inconsistent across the districts and did not provide a clear organizational purpose or goal for the Games. Additionally, the previously identified issue of limited funding has contributed to the ineffectiveness of past efforts. Even when working with a limited budget, it is important to allocate funding for public relations efforts. A poorly-funded public relations campaign can easily create disjointed materials and does not provide the ability for continued positive presence in front of target publics. Regarding its communication strategies, MGA has successfully used local senior centers, parks and recreation departments and the Area Agency on Aging as means to provide information to publics. The organization’s reputation has been positively influenced by word-ofmouth communication. The client expressed that many of the Games’ participants have been involved and competing with MGA for many years. These returning publics share their experiences with other individuals they encounter outside of the Games. MGA has a loyal following of participants; however, as these participants age and are no longer able to compete, MGA must recruit younger participants. 23 With the rapid growth of social media as a means of communication, our group wanted to stress the importance of this channel for the target public. According to the survey results, social media is increasing in popularity in 50- to 60-year-olds, especially for women. MGA does not currently view social media as a key communication method. However, the organization does have both Facebook and Twitter accounts created to promote the Games and provide information to fans and followers. It is apparent that MGA must further develop this method of communication in order to connect with their current target public. Our group views social media as an important indicator of an organization’s reputation among its publics. MGA needs to adjust their communication and promotion strategies based on the target public. Of the respondents that said they worked out every day, most were retired. This fact shows that many active adults over 50 could be reached through senior centers offering active events and social activities. Therefore, it could be beneficial to promote the Games to younger target publics in health clubs or gyms such as the YMCA. In our opinion, MGA needs to place a stronger focus on streamlining its public relations efforts so they can be recognized statewide. The lack of cohesion in the past paired with minimal promotion efforts has led to confusion about the organization’s goals and what it offers to the public. Results from Group Survey Our group created a survey designed to determine the target public’s perception and awareness of MGA. The survey contained demographic questions to allow the team to determine if age, occupation or gender had any effect on an individual’s level of activity during and after retirement. 24 There were 58 respondents between ages 50 and 92. Of the respondents, 62.1 percent were in the 50-59 age range; 10.3 percent were in the 60-64 age range; 8.6 percent were in the 65-69 age range; 6.9 percent were in the 70-74 age range; 3.4 percent were in the 75-79 age range and 10.3 percent were 80 and older. The respondents were asked about their employment status. This question was used to determine how active the respondents were leading up to and following retirement. The surveys showed that 53.4 percent of the respondents work full-time, 3.4 percent of respondents work part-time; 6.9 percent of respondents do not currently work and 36.2 percent of respondents are retired. When compared to the question about how often they worked out, respondents that answered every day were either retired or not working. The majority of respondents that work full-time, 61.2 percent, responded that they work out a few times per month or never. According to the surveys, 72.4 percent of respondents were Caucasian; 15.5 percent were African-American; 10.3 percent were Asian-American and 1.7 percent were Hispanic-American. The surveys also showed that 67.2 percent of respondents were female and 36.2 percent were male respondents. Respondents were also asked about their use of social media, and 46.6 percent of respondents either agreed or strongly agreed that they used social media as a form of communication. Meanwhile, 41.3 percent of respondents either disagreed or strongly disagreed on their use of social media while 10.3 percent did not agree either way. When respondents were asked about their awareness of MGA, 74.1 percent of respondents had no prior knowledge of the organization and what it provides to the public. The group also wanted to determine how strongly the target publics valued staying both physically and/or socially active leading up to and following retirement. When asked about the 25 importance of staying socially active, 85 percent of respondents either agreed or strongly agreed that this was important. When asked about remaining physically active, 93 percent of respondents either agreed or strongly agreed that this was important. Results from Organization Survey Every year MGA provides a brochure to the participants containing schedules, sponsors and a survey for them to complete about their experience at the Games. MGA offers a raffle drawing for a few gift cards as an incentive to complete and return the survey. The survey asks demographic questions, what events the individual participated in and for feedback about the event location, facilities and efficiency. The feedback about the location, facilities and efficiency is returned to the host city so adjustments can be made accordingly for the next year’s Games. Last year, at the 2011 State Games, 194 participants responded to and returned the survey. Not all respondents answered every question on the survey. This discrepancy is reflected in the results with the percentages calculated based on the number of respondents per question, which is specified with each question. Of the 194 participants who took the survey last year, 4.6 percent were in the 55-59 age range; 10.3 percent were in the 60-64 age range; 19.5 percent were in the 65-69 age range; 23.7 percent were in the 70-74 age range; 20.6 percent were in the 75-79 age range; 11.8 percent were in the 80-84 age range; and 9.2 percent were 85 and older. When asked about their work status, 186 responded. Of those, 11.3 percent responded as being employed, 85.5 percent responded as being retired and 3.2 percent responded as being semi-retired. 26 Though about 194 participated in the survey, there were 565 sport participants. This means each person who took part in the survey participated in more than one event. Each survey participant was asked what event they took part in, and of the 565 participants in the events, the majority of the participants took part in basketball, Nerf ball, dominoes, Frisbee, softball and horseshoes. Of those who rated the registration, 92.9 percent said it was good or better, and 7.1 percent said it was fair or worse. Of those who rated the facilities, 94.4 percent said they were good or better, and 6.7 said it was fair or worse. Of those who rated the schedule of events, 86.1 percent said it was good or better, and 13.9 percent said it was fair or worse. Of those who rated the conduct of the staff, 97 percent said it was good or better, and 3 percent said it was fair or worse. Of those who rated the meals, 79 percent said it was good or better, and 21 percent said it was fair or worse. When asked if cost was a deciding factor in participation, 177 people answered. Of those who responded, 26.6 percent answered “yes” it was a deciding factor and 73.4 percent answered “no” it was not. When asked if they would recommend participating in the Games to others, 179 responded. Of those who responded, 98.9 percent responded that “yes” they would recommend it and 1.1 percent responded that “no” they would not recommend participating in it to others. When asked if there were any events that were not currently in the Games that they would like to see added, 84 responded with a suggestion. Of those 84, the majority suggested including Wii Bowling, pickle ball and hand and foot. When asked if they are currently using any social media outlets, 63 responded they did use one of the listed social media outlets. The overwhelming majority said Facebook and 27 Google +; however, it was apparent that some respondents may have misunderstood “Google+” to represent their knowledge of how to use “Google.” When asked how they receive news about district or state Games there were 280 responses. This increased number indicates that those who took the survey received information from more than one media outlet. Of those who responded to this question, the majority received information from the local parks and recreation department and their local Area Agency on Aging. The participants in the survey were asked to rank the media outlets they prefer in order of importance. In this section, 144 said they preferred television, 84 said they preferred newspapers, 42 preferred radio, 40 preferred Internet and 19 preferred magazines. Our group got a chance to look at the state Games survey and revised it to acquire more quantitative data out of respondents. Our version (see Appendix E) was used at the 2012 State Games this year. 28 Planning 29 Planning Section Strategy As outlined in our SWOT matrix, we will attack our campaign from a weaknessopportunity standpoint. This means we will focus on strengthening areas of weakness for the Masters Games of Alabama (MGA) and on taking advantage of the opportunities the organization has to improve. This approach is best for MGA and its situation because instead of defending the organization from external sources of pressure, the campaign will focus on strengthening it from within and revamping the image it presents to its publics. Goals Our goals are primarily focused on reputation management for MGA, but will also be closely followed by relationship management. Ultimately, MGA is trying to generate awareness with a younger target audience and to create a favorable perception within that audience. We are not going to focus on every public for MGA. Our campaign is focusing on the key public of 50- to 60-year-olds and on delivering the key message that MGA is an engaging opportunity for adults below 65 to celebrate their physical fitness with peers from across the state. It is not just for retired “seniors,” but for working adults as well. Objectives and Tactics 1. To increase MGA’s use of social and Internet media by engaging 200 members of their key public by the 2013 State Games a. Increase the number of “Likes” on MGA’s Facebook page from 15 to 200 i. Use information from backgrounder to fill out “about” and “basic info” section on Facebook page 30 ii. Link the Facebook page to MGA’s new website, include Facebook page’s URL in MGA’s e-newsletter iii. Create sample Facebook status updates to use throughout the year b. Create and promote video collage of participants discussing their experience at the Games on MGA’s YouTube account i. Link video to Facebook and their website c. Create e-newsletter template for mailing lists d. Create sample email blasts for four future events 2. To increase MGA’s traditional media promotional efforts by 15 percent in the next six months a. Generating three press releases for the 2013 State Games (before, during, after) b. Generating a sample press release for the districts to announce their upcoming qualifying events c. Creating a statewide media contact list - contacts at every major newspapers and television stations in each district d. Creating media advisories for the state Games and qualifying district events e. Writing a feature story about the Games 3. To unify MGA’s state promotional efforts by producing four copy pieces by the end of this campaign a. Create an official mission statement for the organization b. Create a new logo and slogan for MGA c. Create a brochure to be distributed to all parks and recreation departments, Area Agency on Aging and senior centers 31 d. Create an FAQ sheet 32 Implementation 33 Masters Games of Alabama www.mastersgamesalabama.org Backgrounder Masters Games of Alabama (MGA) is a nonprofit organization dedicated to promoting healthy lifestyles for adults ages 50 and older through social, mental and physical activities. The Games facilitate physical fitness through good-natured competition, provide an exciting social atmosphere in which people can develop new relationships and advance mental well-being through engaging activities. Alison Hall, board member for MGA, said participants can expect an atmosphere of “laughter, excitement and the competitive spirit.” MGA began in 1990 in Oxford, Ala., as a way to encourage activity in seniors both physically and socially. Now the state Games take place annually during the month of October in various cities throughout Alabama. To compete in the state Games, competitors must qualify at district events during the summer months. The state is divided into nine districts for this purpose. To learn more about MGA and what it provides, please visit your local parks and recreation department, a local senior center or www.mastersgamesalabama.org. 34 Facebook Status Updates We created an example plan for how to generate more activity on the Facebook page below. The week leading up to the Games, post every day about the Games. Also, whenever there is a deadline approaching (e.g. a registration deadline), post daily about the deadline as well. When there is not much activity going on, post at least twice a week. This can either be a post about the Games, an interesting fact or article, or a quote to motivate people to stay healthy. Sample posts could be: - Before the Games: Eight days until the state Games! What event are you looking forward to this year? - After the Games: Thank you to everyone who made the state Games successful this year! We hope everyone had a blast! 35 - Registration: Have you registered for the Games yet? Registration ends this week! Be sure to send in your registration! - Day of Games: Today is the day! The state Games kick off at 8 a.m. with a parade followed by the first events. - District Games: The District 5 Games begin today! Good luck to everyone competing from that district! 36 Photographs for Facebook Page We went to the 2012 State Games and took several pictures that can be used for the Facebook page and the new MGA website. Here are a few representatives of the ones we took: 37 Screenshot of YouTube Account Page In order to facilitate uploading our testimonial video for our client, we created a YouTube account for them, seen below. As YouTube now requires you to sign in with Gmail account information, we set up a generic email account for them with Gmail as well. The sign-in information is below: Username: mastersgamesal@gmail.com Password: MGAlabama Name: Masters Games Birthday: Oct. 1, 1990 Gender: other 38 Mobile phone: 334-501-2940 Current email: ahall@auburnalabama.org YouTube name: MastersGamesAlabama 39 Screenshot of Video Collage Our group went to the state Games this year and took several pictures and videos of participants to be used in advertising on the website or Facebook page. A screenshot of our testimonial video is below: 40 E-Newsletter Templates Our group also worked to find a resource that could help MGA generate and easily send out e-newsletters for their audience and participants. The e-newsletters can include the same information that is found within the press releases and media advisories – important information on upcoming competitions, locations for qualifying events, etc. – but can also contain fun stories on participants, letters from the board members or tips on how to stay healthy before competition. Important: Before beginning to work in the website to create a newsletter, our client will need to go to their Gmail inbox and verify their email address. We created sample e-newsletter templates (seen below) using the website www.campaignmonitor.com. Information on how to adjust the current samples we have and send out e-newsletters is located below the pictures. We understand the steps may seem confusing as they are read out of this book, but once the client is logged in, the directions will make much more sense. 41 E-Newsletter How-To Explanation Wesbite: www.campaignmonitor.com Login email: mastersgamesal@gmail.com Login password: MGAlabama Step 1: Import email list gathered from website sign-up Step 2: Once you have decided to send a newsletter select get started or click on the “Create & Send” tab on the top left side of the page. Step 3: Follow the instructions on the page and provide the information necessary to complete the information the recipients will view when they receive the email. o For example: You can name your campaign according to the season and newsletter (i.e., Masters Games of Alabama vol. 1.1). Step 4: After providing the necessary information and moving to the next step, you can choose to use a template we have already created for you, import your own template or simply send an email with plain text. o Three templates have already been created for you. o Once you have selected your template, click “next.” If you have chosen a predesigned template, you will be able to click a section and edit with information or pictures of your choice. o If at any point you decide you have too much or too little information for the format you have chosen, you can go back in the steps and choose a different design. 42 Step 5: Once you have completed the information in your newsletter choose “preview” to move to the next step. In the section “Who will receive this campaign?” you will select the recipients for the newsletter. After selecting your recipients you will be able to send your first newsletter. If you wish to create a new template or newsletter, click on the templates tab on the top right side of the page. To change a template, scroll over the settings button on the template located in the bottom right hand corner. Clicking on this will allow you to duplicate a template to make changes without losing your original, export a file with a screenshot, html format of the newsletter, the images used and a zip file. You can also create a new template from one of the website’s four pre-designed templates. The following colors were used in creating the templates already provided: o Red: B31919 o Black: 000000 o White: FFFFFF o Gray: D9D9D9 You can choose any color you wish to change by clicking through the sections: “Header, Footer, Content and Sidebar.” By clicking on the colored square next to the 6-digit color code, you are able to scroll through many colors and choose which best suits your color scheme for each newsletter. In addition, the logo used as the header can be changed to simple title. This option is available under the “Header” section. After completing the new template, click “Finish & Save Changes” in the top right corner. This new template will become an option when sending each newsletter. 43 Sample Email Blasts We created sample email blasts to be sent to those who signed up for the e-newsletter. Some sample circumstances and suggestions are listed below. When registration has opened: Registration for the district Games is now open! Follow these steps to register: 1. Go to www.mastersgamesalabama.org and click on the “Registration Form” on the home page. 2. Download the form, fill it out and turn it in to a designated center along with your $10 fee. 3. To find a designated center, go to the “Districts/Eligibility” section and click on your district. Email for info about registration – week of deadline: Have you registered for the district Games yet? Registration ends this week! Registration paperwork must be turned in to your designated center by this Friday, April 10. How to register: 1. Go to www.mastersgamesalabama.org and click on the “Registration Form” on the home page. 2. Download the form, fill it out, and turn it in to a designated center, along with your $10 fee. 3. To find a designated center, go to the “Districts/Eligibility” section and click on your district. 44 Email about upcoming district Games: The District 6 Games are finally here! The following email contains directions, instructions for the Games and a schedule of events. Directions to the Games Address: 555 Happy Lane Valley, AL 33484 1. From Highway 85, take Exit 10 2. Finish out directions Instructions 1. Park in the parking lot in the front of the building 2. Be sure to bring your x, y, and z 3. Registration begins at 8 a.m. Schedule of events 1. 8 – 8:30 a.m. – Registration 2. 8:30 – 9 a.m. – Gathering of the players 3. 9 – 10 a.m. – Horseshoes in the basketball court 4. Finish out schedule Information email before state Games: The 2013 State Games are quickly approaching! Here is some helpful information as you plan your trip to the Games. Dates of the Games Hotel information: Hotels that give discounts for the Games and their contact information 45 Information on sharing rides: if you need a ride to and from the Games from your district, please contact your district representative. This information is available at www.mastersgamesalabama.org under the “Districts/Eligibility” section. Email week of state Games: The 2013 State Games are finally here! The following email contains directions, instructions for the Games, and a schedule of events. Directions to the Games Address: 555 Happy Lane Valley, AL 33484 1. From Highway 85, take Exit 10 2. Finish out directions Instructions 1. Park in the parking lot in the front of the building 2. Be sure to bring your x, y, and z 3. Registration begins at 8 a.m. Schedule of events 1. 8 – 8:30 a.m. – Registration 2. 8:30 – 9 a.m. – Gathering of the players 3. 9 – 10 a.m. – Horseshoes in the basketball court 4. Finish out schedule 46 (Insert all press releases and media advisories here) 47 Media Contact List In order to facilitate distributing the press releases and media advisories that our group created, we included a media contact list for each district in the state. District 6 is noticeably larger, as it is Ms. Hall’s personal list for media contacts in the area. It was not adjusted by our group at all, so as not to disturb her notes for herself. We tried to find two major newspapers, one television station, one radio station and one magazine contact for each district. District One Newspapers Lauderdale County TimesDaily.com 256.766.3434 Editorial Lifestyle contacts: Bobby Bozeman - Bobby.bozeman@timesdaily.com, 256.740.5722 Teri Thornton - Teri.thornton@timesdaily.com, 256.740.5742 Lauderdale County News 106 W. 5th St. Tuscumbia, AL 35674 256.383.8476 Colbert County Colbert County News 1414 N. Memorial Parkway Huntsville, AL 35801 http://colbertcounty.waff.com/ Colbert County Reporter 106 W. 5th St. Tuscumbia, AL 256.383.8471 Sheffield News Shoals Insider Muscle Shoals News Lawrence County The Moulton Advertiser 659 Main St. Moulton, AL 256.974.1114 www.moultonadvertiser.com/ Ginger Grantham - editor@moultonadvertiser.com, ginger@moultonadvertiser.com Winston County 48 Winston County News 205.489.2501 Double Springs, AL 35553 Marion County The Journal Record www.myjrpaper.com 205.921.3104 205.487.3278 jrpaper@centurytel.net Mid-South Newspapers, Inc. P.O. Box 430 Haleyville, AL 35565 Radio Stations WALW-LP 98.3 FM – Moulton (Lawrence Co.) 531 Walnut St. Moulton, AL 35650 256.905.4400 http://www.walw.org/ Television Stations Lauderdale County WFIQ – PBS station, ch. 36 WHDF – CW21 station, ch.15 – http://www.lbgtv.com/category/233177/valleys-cw District Two Newspapers Limestone County Limestone County News The News Courier http://enewscourier.com/ 410 W. Green St. Athens, AL 35611 Decatur Daily www.decaturdaily.com/ 201 1st Ave. SE. P.O. Box 2213 Decatur, AL 35609 256.353.4612 Madison County The Huntsville Times 2317 Memorial Parkway SW. Huntsville, AL 855.848.7808 thehuntsvilletimes@htimes.com http://www.huntsvilletimes.com 49 Speakin’ Out News 115 Wholesale Ave. NE. Huntsville, AL http://www.speakinoutweeklynews.com 256.551.1020 WSmoth3193@aol.com Valley Planet 203 Grove Ave. NW. Huntsville, AL http://www.valleyplanet.com/ info@valleyplanet.com 256.533.4613 Tuff Times Gazette 1011 Oster Drive NW. Huntsville, AL 256.489.4821 Jackson County The Daily Sentinel 701 Veterans Drive Scottsboro, AL 256.259.1020 support@thedailysentinel.com http://thedailysentinel.com/ North Jackson Progress 128 Oak Hill Circle Stevenson, AL http://northjacksonprogress.com/ The DeKalb Advertiser 220 Gault Ave. N. Fort Payne, AL 256.845.6156 Advertiser-Gleam P.O. Box 190 Guntersville, AL 35976 http://www.advertisergleam.com/ news@advertisergleam.com 256.582.3232 Times-Journal 811 Greenhill Blvd. NW. Fort Payne, AL http://times-journal.com/ 256.845.2550 news@times-journal.com Mailing Address: 50 P.O. Box 680349 Fort Payne, AL 35968 Sand Mountain Reporter 1603 Progress Drive Albertville, AL http://www.sandmountainreporter.com/ 256.840.3000 support@sandmountainreporter.com Smith Newspapers Inc. 221 35th St. NE. P.O. Box 680027 Fort Payne, AL 35968 http://www.smithnewspapers.com/ 256.845.5510 Marshall County The Arab Tribune 619 N. Brindlee Mountain Parkway Arab, AL http://www.thearabtribune.com/ 256.931.2705 The Messenger 408 Broad St. Gadsden, AL http://gadsdenmessenger.com/ 256.547.1049 info@gadsdenmessenger.com Blount Countian 217 3rd St. S. Oneonta, AL http://www.blountcountain.com/ Mailing Address: P.O. Box 310 Oneonta, AL 35121 205.625.3231 countian@otelco.net Cullman County Cullman Tribune 219 2nd Ave. SE. Cullman, AL 256.739.1351 Cullman Times 300 4th Ave. SE. Cullman, AL http://www.cullmantimes.com/ 51 256.734.2131 Cullman Sense 101 1st Ave. NE. #230 Cullman, AL 35055 http://cullmansense.com news@cullmansense.com 256.297.1TIP cullmansense@cullmansense.com Hartselle Enquirer 407 Chestnut St. NW. Hartselle, AL http://www.hartselleenquirer.com/ 256.773.6566 Morgan County Madison County Record 151 Hughes Road Madison, AL http://www.madisoncountyrecord.com/ 256.772.6677 Erica.slone@madisoncountyrecord.com Laura.samples@madisoncountyrecord.com Radio Stations WAFN-FM – 92.7 FM – Arab (Cullman/Marshall Co.) Fun Media Group 981 N. Brindlee Mountain Parkway Arab, AL 35061 256.586.9300 www.fun927.com WAHR 99.1 FM – Huntsville (Morgan Co.) 1555 The Boardwalk, Suite 1 Huntsville, AL 35816 256.534.9900 256.536.1568 http://rocketcitynews.com/Radio/Star-99.html producerbob@mystar99.com Television Stations WHIQ – Huntsville (WBIQ ch. 10 Birmingham) Alabama Public Television http://www.aptv.org/ Channel 25 WHNT http://whnt.com/ WHNT News 19 52 200 Holmes Ave. Huntsville, AL 35801 256.533.1919 District Three Newspapers Lamar County Crossroads Reporter 6820 U.S. Highway 43 Guin, AL 35563 205.468.2554 http://lamarleader.com West Alabama Gazette 466 Columbus St. Millport, AL 205.662.4296 Lamar Leader Inc 55071 AL Highway 17 Sulligent, AL 205.698.8148 http://lamarleader.com Lamar Democrat 125 1st Drive NE. Vernon, AL 205.695.7029 Cattle Today, Inc. 204 Temple Ave. S. Fayette, AL 205.932.8000 Times Record P.O. Drawer 159 Fayette, AL 35555 205.932.3300 http://www.mytrpaper.com/ trnews@centurytel.net Journal Record 320 Bankhead Highway Winfield, AL 205.921.3104 205.487.3278 http://myjrpaper.com/ jrpaper@centurytel.net Tuscaloosa News 315 28th Ave. 53 Tuscaloosa, AL 205.345.0505 http://www.tuscaloosanews.com/ Fayette County The Crimson White 923 University Blvd. Tuscaloosa, AL 205.348.6144 Daily Mountain Eagle 1301 Viking Drive Jasper, AL 205.221.2840 Pickens County Boone Newspapers, Inc. 15222 Freemans Bend Road Northport, AL 205.330.4100 Tuscaloosa County Moundville Times 298 Market St. Moundville, AL 205.371.2488 Onion 9770 AL Highway 69 Tuscaloosa, AL 205.342.0350 Latino Tuscaloosa 1427 22nd Ave. Tuscaloosa, AL 205.866.0173 Bibb County Centreville Press 32 Court Square W. Centreville, AL 205.926.9769 The Clanton Advertiser 1109 7th St. N. Clanton, AL 205.755.5747 Selma Times Journal 1018 Water Ave. 54 Selma, AL 334.875.2110 Western Star 1709 3rd Ave. N. Bessemer, AL 205.424.7827 Mule Trader 8473 AL Highway 145 Clanton, AL 205.646.3456 Hale County Greensboro Watchman 1005 Market St. Greensboro, AL 334.624.8323 Demopolis Times 315 E. Jefferson St. Demopolis, AL 334.289.4017 Greene County Democrat 206 Prairie Ave. Eutaw, AL 205.372.3373 Greene County Independent 106 Main St. Eutaw, AL 205.372.2232 Marion Times Standard 414 Washington St. Marion, AL 334.683.6318 Greene County Sumter County Record Journal 210 Washington St. Livingston, AL 205.652.6100 Northport Gazette 401 20th Ave. #5 Northport, AL 205.759.3091 Marengo County 55 Thomasville Times 24 W. Front St. N. Thomasville, AL 334.636.2214 Clarke County Democrat 261 N. Jackson St. Grove Hill, AL 251.275.3375 Choctaw Sun 13440 Choctaw Ave. Gilbertown, AL 251.843.6397 Wilcox Progressive Era 16 Water St. Camden, AL 334.682.4422 Radio Stations WFFN 95.3 FM – Coaling (Tuscaloosa Co.) 95.3 The Bear 142 Skyland Blvd. E. Tuscaloosa, AL 35404 205.339.4953 monk.monk@townsquaremedia.com todd.livingston@townsquaremedia.com http://953thebear.com WBEI 101.7 FM – Reform (Pickens Co.) http://b1017online.com/ B 101.7 142 Skyland Blvd. Tuscaloosa, AL 35405 205.345.7200 205.345.1017 greg.thomas@townsquaremedia.com todd.livingston@townsquaremedia.com Television Stations WCFT - ABC (ABC 33/40 in Birmingham) P.O. Box 360039 Birmingham, AL 35236 205.403.3340 www.abc3340.com 800 Concourse Parkway Suite 200 Birmingham, AL 35244 WDBB 56 Satellite channel of WTTO ch.21 in Birmingham “CW 21” Bessemer District Four Newspapers Blount County St. Clair News Aegis 1820 2nd Ave. N. Pell City, AL 205.884.2310 http://www.newsaegis.com/ North Jefferson News 1110 Main St. Gardendale, AL 205.631.7244 http://www.njeffersonnews.com/ Anniston Star 4305 McClellan Blvd. Anniston, AL 256.236.1551 http://www.annistonstar.com Mailing address: P.O. Box 189 Anniston, AL 36202 St. Clair County St. Clair Times 1911 Marin St. S. Pell City, AL 205.884.3400 The Daily Home 1911 Martin St. S. Pell City, AL 205.884.3400 Trussville News 6259 Service Road Trussville, AL 205.655.6379 Black & White 2210 2nd Ave. N. Birmingham, AL 205.933.0460 Jacksonville News 4305 McClellan Blvd. 57 Anniston, AL 256.435.5021 Etowah County Reporter Newspaper 532 Broad St. Gadsden, AL 256.547.3357 Cherokee County Herald 107 1st Ave. W. Centre, AL 256.927.5037 Calhoun County Calhoun Community Press 1812 Wilmer Ave. Anniston, AL 256.237.7888 Cleburne County The Cleburne News 926 Ross St. Heflin, AL 256.463.2872 Georgia Alabama Advertiser 71 Pollard St. Ranburne, AL 256.568.5958 Piedmont Benevolence Center 20222 State Route 9 Piedmont, AL 256.447.2211 Clay Times Journal 60132 AL Highway 49 Lineville, AL 256.396.5760 Cherokee County Cherokee County Herald 107 1st Ave. W. Centre, AL 256.927.5037 The Dekalb Advertiser 220 Gault Ave. N. Fort Payne, AL 256.845.6156 58 Fort Payne Newspaper Inc 811 Greenhill Blvd. NW. Fort Payne, AL 256.845.2550 Smith Newspapers Inc 221 35th St. NE. #A Fort Payne, AL Times-Journal 811 Greenhill Blvd. NW. Fort Payne, AL 256.845.2550 Radio Stations WBHK 98.7 FM - Warrior (Blount Co.) CMG Birmingham 2700 Corporate Drive Suite 115 Birmingham, AL 35242 205.322.2987 david.dubose@coxradio.com darryl.johnson@987kiss.com http://www.987kiss.com WHMA-FM 95.5 FM – Hobson City (Calhoun Co.) http://www.whmabig95.com/ 256.236.1274 texbig95@cableone.net 801 Noble St. 8th Floor Suite 30 Anniston, AL 36201 Television Stations WJSU – ABC Anniston, Ala. (ABC 33/40 in Birmingham) P.O. Box 360039 Birmingham, AL 35236 205.403.3340 www.abc3340.com 800 Concourse Parkway Suite 200 Birmingham, AL 35244 District Five Newspapers WalkerWeb, LLC – 205.221.1278 905 Airport Road S. Jasper, AL 35501 The North Jefferson News – 205.631.9902 (fax) 59 P.O. Box 849 Gardendale, AL 35071 Editor: Melanie Patterson, editor@njeffersonnews.com Shelby County Reporter – 205.669.3131 P.O. Box 947/115 N. Main St. Columbiana, AL Lifestyles editor: Katie McDowell, katie.mcdowell@shelbycountyreporter.com Chilton County News – 205.755.0110 P.O. Box 189 Clanton, AL 3046 newscc@bellsouth.net Radio Stations WEWN – 205.672.2888 1500 High Road Vandiver, AL 35176 WKLF – 205.755.0980 20747 AL Highway 22 Clanton, AL 35045 Television Stations FOX6 WBRC-TV – 205.583.4333 (news department) P.O. Box 6 Birmingham, AL 35201 District Six Bell Media Indoor, Inc. 2101 Eastern Blvd., Suite 315 Montgomery, AL 36117 334-356-4906 Sales Exec. Nathan Yates Lamar Companies (Digital and Regular Billboards) 55 Industrial Park Blvd. Montgomery, AL 36117 334-281-0780 Sales Rep. Kris Burdette OnMedia: Precision TV Advertising 7290 N. Lake Drive, Suite 508 Columbus, GA 31909 334-749-0244 or 706-596-1004 FYI…This group handles the crawl message on the weather channel, in addition to other stuff. Auburn Network P.O. Box 950 Auburn, AL 36831-0950 334-826-2929 60 WANI Newstalk 1400 – Andy Burcham, General Manager East Alabama Living Magazine Scarlotte Vaughn, Managing Editor P.O. Box 950 Auburn, AL 36831-0950 334-826-2929 svaughn@eastalabamaliving.com Auburn Opelika Parents Magazine Kendra Sumner Kendra@auburnopelikaparents.com Lee Magazine editor@lee-magazine.com Qantum of Auburn, LLC 915 Veterans Pkwy. Opelika, AL 36801 334-745-4656 Mix 96.7 FM Kicker 97.7 FM The Touch 910 AM John Bodiford, General Manager: john.bodiford@qantumofauburn.com or 334-745-4656, ext. 302 Ben Taylor, Director of Sales: ben.taylor@qantumofauburn.com or 334-745-4656, ext. 304 Meagan Roy, News Director Van Riggs, 97.7 on air talent: van.riggs@qantumofauburn.com Donny, 96.7 on air talent: blankdo1985@gmail.com Tiger Communications Traci Ivey 334-887-9999 2514 S. College St., Suite 104 Auburn, AL 36830 The Tiger – 93.9 FM, 95.9FM, 104.9FM WAUD Total Sports 1230AM Kate FM - 99.9FM Ami Tuck: ami@thetiger.fm Brooke: brooke@thetiger.fm McNutt & Company Creative Solutions, LLC P.O. Box 2708 Auburn, AL 36831-2708 334-501-4807 Advanced Graphics Sean Snow, Owner 334-501-8600 sean@advanced-graphics.net Sign World 61 Jackie Lewis, Owner 334-821-6303 1715 Opelika Road Auburn, AL 36830 Opelika-Auburn News P.O. Box 2208 Opelika, AL 36803-2208 2901 Society Hill Road, Opelika 334-749-6271 To add an Event to their online calendar: http://events.oanow.com/listings Donathan Prater: dprater@oanow.com Vasha Hunt, Photographer: 334-444-7755 Auburn Plainsman 255 Heisman Drive, Suite 1111 Auburn, AL 36849-5343 Student Center 1111 (Physical Address) 334-844-9109 or 334-844-9108 (office) or 334-844-9021 Robert E. Lee, Editor: editor@theplainsman.com The Auburn Villager P.O. Box 1633 Auburn, AL 36831-1633 334-501-0600 Coffee News Gina Buckley, Publisher Coffeenews25@gmail.com The Corner News 117 N. College St. P.O. Box 3240 Auburn, AL 36831-3240 334-821-7150 Carla Nelson: cnelson@thecornernews.com (story ideas) Elizabeth Snider: esnider@thecornernews.com (advertising) WTVM Channel 9 News (ABC) Elizabeth White, East Alabama Reporter: ewhite@wtvm.com 334-524-4985 or 334-745-3517 Taylor Kinkade: tbarnhill@wtvm.com 1909 Wynnton Road Columbus, GA 31906 706-494-5400 or 706-494-5458 (Newsroom) WXTX Channel 13 News (Fox 54) (Affiliated with WTVM) P.O. Box 12188 Columbus, GA 31917 706-494-5458 or 706-568-2900 (advertising) WRBL Channel 3 News (CBS) 62 706-324-6397 (News Room) or 706-323-3333 (Business Office) 1350 13th Ave. Columbus, GA 31901 WSFA Channel 12 News (NBC) 12 East Delano Ave. Montgomery, AL 36105 Sally Pitts: spitts@wsfa.com (Auburn grad) Katie Clardy Bright: 334-300-8520 (engaged to Auburn police officer, daughter of former Montgomery Mayor) Donna Wallace-King, Community Web Producer: dwallaceking@wsfa.com District Seven Newspapers Call News – 251.866.5998 7870 State St. Citronelle, AL 36522 Baldwin County Press www.baldcopress.com baldcopress@yahoo.com Mobile Press-Register – 855.249.2984 circulations@press-register.com Radio Stations WHIL – Alabama Public Radio – 205.348.6644 Box 870150 166 Reese Phifer Hall Tuscaloosa, AL 35487 Television Stations WKRG-TV – 251.662.3002 555 Broadcast Drive Mobile, AL 36606 producers@wkrg.com WEAR ABC-TV3 – 850.456.3333 4990 Mobile Highway Pensacola, FL 32506 District Eight Newspapers Andalusia Star News News editor: Stephanie Nelson, stephanie.nelson@andalusiastarnews.com Choctaw Sun – 251.843.6397 P.O. Box 269 Gilbertown, AL 36908 Email: choctawsun@millry.net Radio Stations 63 WMLV – K-LOVE Television Stations FOX6 WBRC-TV – 205.583.4333 (news department) P.O. Box 6 Birmingham, AL 35201 District Nine Newspapers Montgomery Advertiser – 334.262.1611 435 Molton St. Montgomery, AL 36104 Executive editor: Wanda Lloyd, 334.261.1509 Radio Stations WLWI-AM – 334.240.9274 One Commerce St., Suite 300 Montgomery, AL 36104 Television Stations WSFA 12-NBC – 334.288.1212 12 E. Delano Ave. Montgomery, AL 36105 64 Masters Games of Alabama www.mastersgamesalabama.org The Masters Games of Alabama: Bringing Life Back to the Community Each year more than 600 adults ranging from the ages of 55 to early 90s come together and compete in a four-day event known as the Masters Games of Alabama. The event attracts the attention of people from all across Alabama for many different reasons. Some come for the competition while others are there for the social aspect, but to a few the Games are more than free throws and friends; they are a matter of connecting families and renewing life. A pair of sisters from Florence, Ala., is known each year as the ones to beat. After 22 years of competing, Martha Hill and her sister Charlene Cooper are just as excited as ever to compete in this year’s Games. “We love it and wouldn’t miss it. It’s the highlight of our year,” Hill said. The two practice together during the week, and the training keeps them close. They have always competed together, and their sisterhood is a special component of the Games for them. This year marked a new chapter for the sisters as their respective daughters joined in the competition, making it even more of a family affair. For this set of women, the Games are a way to bring the family closer in a fun and active environment. When Betty Parker lost her husband after being married for 40 years, she did not know where to turn. After feeling lost for long enough, one of her friends suggested she check out the 65 senior center to see if she could get involved there. That is when she found the Games and the women of District 1. “I needed something to do. I was really lonely, and when I found the Games, the ladies welcomed me in with open arms,” Parker said. She said it has been a great way for her to have good clean fun and a community of friends who are there to support her and laugh with her. Friends of Parker who were right beside her competing in this year’s Games said she is full of life again. The Games have not only changed Parker’s life; they have been changing the lives of many other seniors all across Alabama. Bill Lane, the center manager from Woodland, Ala., said that he sees them bring life and joy to people every day. “I’m a center manager so I bring them (the seniors) every year. I look forward to it, they look forward to it and it gives them a purpose in life. When [the Games are] over and we’re on the way home, they’re like little kids in the back comparing medals,” Lane said. Not only has he seen how the Games bring joy to people, Lane said he has seen them bring people back to life as well. “Six months ago a lady came to my center. She was coerced into coming because her husband had died, and she was all alone out in the country. She was only going to come one time, but she liked it so much that she came back, and now she comes every day. She told us that it was a lifesaver to her. She said the people at the center hugged her and brought her back to reality. That’s what the Games are all about,” Lane said. While the Games are about friendly competition and three days of social events, they are also about so much more. Each year there are different stories about how the Games have changed someone’s life or brought them closer to friends and family, and this year was no exception. When thinking about why he is involved in the Games and what keeps him coming back each year, Lane said it is the sheer joy that he sees the Games bring to people. “As I sit and 66 listen to them comparing medals I’m like that’s what it’s all about. Happiness and enjoyment is not an age-related thing; it’s a whole spectrum.” To find out more about how to get involved in the Masters Games of Alabama, visit www.mastersgamesalabama.org, or visit your local senior center or parks and recreation department. ### 67 Masters Games of Alabama www.mastersgamesalabama.org Mission Statement “Masters Games of Alabama is a nonprofit organization dedicated to promoting healthy lifestyles for adults ages 50 and older through social, mental and physical activities. The Games facilitate physical fitness through good-natured competition, provide an exciting social atmosphere in which people can develop new relationships and advance mental well-being through engaging activities.” 68 Logos and Quote Bank We created several new logos for our client to choose from. Below are some of our samples: 69 We also created a quote bank for the client to use as possible slogan ideas. The first quote was the most popular, both with our group and with the client: "Age is an issue of mind over matter. If you don't mind, it doesn't matter." - Mark Twain "Old age is no place for sissies." - Bette Midler "The greatest wealth is health." - Virgil "Aging is not lost youth but a new stage of opportunity and strength." - Betty Friedan "Growing old is mandatory; growing up is optional." - Chili Davis "Forty is the old age of youth; fifty the youth of old age." - Victor Hugo 70 Brochure We created a two-sided brochure to be distributed at parks and recreation departments, senior centers and other locations where the target audiences might be reached around the state. 71 Masters Games of Alabama www.mastersgamesalabama.org Frequently Asked Questions What is Masters Games of Alabama? Masters Games of Alabama is a nonprofit organization dedicated to promoting healthy lifestyles for adults ages 50 and older through social, mental and physical activities. The Games facilitate physical fitness through good-natured competition, provide an exciting social atmosphere in which people can develop new relationships and advance mental well-being through engaging activities. How did Masters Games of Alabama start? Masters Games of Alabama was created in 1990 in Oxford, Ala., by the local parks and recreation department. What events are included in Masters Games of Alabama? Some of the events available include swimming, golfing, tennis, rook, pickle ball, bowling, Wii Bowling and quilting. For a complete list, see the website www.mastersgamesalabama.org. How do I become eligible to compete? Alabama is divided into nine districts for the Masters Games of Alabama. Each district holds their own qualifying events at some point from April to August. Those competitors who qualify at the district level compete in the state Games in October. Where are the state Games held? The host city for the state Games changes every two years. This year, the state Games will be held in Valley, Ala. Is there a fee to participate? There is a one-time registration fee for each participant. Depending on which events you register for, however, additional fees may be included. Who can I contact for registration information? Registration information is available online at www.mastersgamesalabama.org or at your local parks and recreation departments or senior centers. 72 Evaluation 73 Evaluation In this section, we layout the ground rules for how our client should look at each objective and evaluate whether it was successful or not. If the objective has not been a clear success, we offer possible solutions for how the client may address the problems and try to achieve each objective. Objective: To increase MGA’s use of social and Internet media by engaging 200 members of their key public by the 2013 State Games To evaluate the success of this objective, in October 2013 look at the number of “Likes” on your Facebook page to see if you have reached the targeted 200 goal. If the number has not increased by October 2013 to 200, reference our sample Facebook posts to increase traffic on your site. Furthermore, track the number of views of the video via YouTube and the number of “Likes” for the video on the Facebook page. The number of people who sign up for the enewsletter also plays into the assessment of this objective’s success. Next year, however, be sure to include a question related to the e-newsletter and email blasts on the post-Games survey to find out if those who are receiving them find them beneficial. Objective: To increase MGA’s traditional media promotional efforts by 15 percent in the next six months To evaluate the success of this objective, keep track of the number of press releases and media advisories that are distributed within the next six months. The more stories that are picked up and published by local newspapers, radio and television stations, the better. Also, examine whether or not the feature story has been published in any local newspapers or magazines. If it has not, revisit the media contact list and determine if you can approach other media outlets about publishing it or another feature story. 74 Objective: To unify MGA’s state promotional efforts by producing four copy pieces by the end of this campaign Our group achieved this objective during the campaign. We created an official mission statement, a new logo and slogan, a brochure and an FAQ sheet. However, in order to make sure this objective is fulfilled in the future, MGA should use these materials in everything they send out to maintain consistency. For example, the brochure should be distributed to all parks and recreation departments, Area Agencies on Aging and senior centers. Also, whether it is the website, a media kit or other publications, the same mission statement, logo and slogan should be used on all publications issued by the organization. 75 Appendices 76 Appendix A This appendix is the attached file named “Appendix A - 2011 State Games Evaluation Form.” It will be incorporated into our final printed book here. 77 Appendix B This appendix is the attached file named “Appendix B - 2011 State Games Evaluation Form with Results.” It will be incorporated into our final printed book here. 78 Appendix C Our group created and distributed the following survey to determine the level of awareness of members of our client’s target audience. 1. How often do you work out? A - Everyday B - A few times a week C - A few times a month D - Never 2. Do you play/engage in any of the following sports/activities? Please circle all that apply. Basketball Billiards Bowling Checkers Dominoes Double Dominoes Frisbee Golf Horseshoes Line Dancing Nerf ball Ping Pong Quilting Rook Shuffleboard Softball Swimming Tennis Walking 3. Have you ever competed in any of the above sports/activities at a state or national level? A – Yes B – No 79 4. I have a good awareness of what the Masters Games of Alabama (MGA) is and how it works. A - Strongly Agree B – Agree C - Neither agree nor disagree D – Disagree E - Strongly Disagree 5. I am enthusiastic about participating in MGA’s state Games. A - Strongly Agree B – Agree C - Neither agree nor disagree D – Disagree E - Strongly Disagree F - I do not know what the state Games are 6. I currently use social media (Facebook, Twitter, etc.) to communicate with family, friends, etc. A - Strongly Agree B – Agree C - Neither agree nor disagree D – Disagree E - Strongly Disagree 7. It is important to stay socially active and involved with others leading up to and following retirement. A - Strongly Agree B – Agree C - Neither agree nor disagree D – Disagree E - Strongly Disagree 8. It is important to stay physically active and involved with others leading up to and following retirement. A - Strongly Agree B – Agree C - Neither agree nor disagree D - Disagree E - Strongly Disagree 9. What is your age? ______________________ 80 10. What is your current employment status? A – Retired B - No job C - Part-time job D - Full-time job 11. What is your sex? A – Female B – Male 12. What is your ethnicity? A – Caucasian B - African-American C - Hispanic-American D - Asian-American E - Other: __________________ 81 Appendix D This appendix shows our survey with the results indicated beside each answer. 1. How often do you work out? A - Everyday 9 / 15.5% B - A few times a week 17 / 29.3% C - A few times a month 19 / 32.8% D - Never 13 / 22.4% 2. Do you play/engage in any of the following sports/activities? Please circle all that apply. Basketball 3 / 5.2% Billiards 3 / 5.2% Bowling 5 / 8.6% Checkers 7 / 12.1% Dominoes 8 / 13.8% Double Dominoes 0 Frisbee 3 / 5.2% Golf 8 / 13.8% Horseshoes 3 / 5.2% Line Dancing 4 / 6.9% Nerf ball 0 Ping Pong 4 / 6.9% Quilting 1 / 1.7% Rook 3 / 5.2% Shuffleboard 2 / 3.4% Softball 0 Swimming 7 / 12.1% Tennis 1 / 1.7% Walking 38 / 66.6% 3. Have you ever competed in any of the above sports/activities at a state or national level? A – Yes 4 / 9.8% B – No 47 / 92.1% 4. I have a good awareness of what the Masters Games of Alabama (MGA) is and how it works. A - Strongly Agree 1 / 1.8% B – Agree 3 / 5.4% C - Neither agree nor disagree 9 / 16.1% D – Disagree 7 / 12.5% E - Strongly Disagree 36 / 64.3% 82 5. I am enthusiastic about participating in MGA’s state Games. A - Strongly Agree 1 / 1.7% B – Agree 1 / 1.7% C - Neither agree nor disagree 8 / 13.8% D – Disagree 5 / 8.6% E - Strongly Disagree 6 / 10.3% F - I do not know what the state Games are. 37 / 63.8% 6. I currently use social media (Facebook, Twitter, etc.) to communicate with family, friends, etc. A - Strongly Agree 13 / 22.8% B – Agree 14 / 24.6% C - Neither agree nor disagree 6 / 10.5% D – Disagree 8 / 14% E - Strongly Disagree 16 / 28.1% 7. It is important to stay socially active and involved with others leading up to and following retirement. A - Strongly Agree 39 / 67.2% B – Agree 14 / 24.1% C - Neither agree nor disagree 5 / 8.6% D – Disagree 0 E - Strongly Disagree 0 8. It is important to stay physically active and involved with others leading up to and following retirement. A - Strongly Agree 29 / 51.8% B – Agree 25 / 44.6% C - Neither agree nor disagree 2 / 3.6% D – Disagree 0 E - Strongly Disagree 0 83 9. What is your age? 50 – 8 / 13.8% 51 – 2 / 3.4% 52 – 6 / 10.3% 53 – 4 / 6.9% 54 – 3 / 5.2% 55 – 3 / 5.2% 56 – 2 / 3.4% 57 – 4 / 6.9% 58 – 3 / 5.2% 59 – 1 / 1.7% 60 – 2 / 3.4% 62 – 1 / 1.7% 63 – 2 / 3.4% 65 – 4 / 6.9% 66 – 1 / 1.7% 72 – 2 / 3.4% 73 – 1 / 1.7% 74 – 1 / 1.7% 75 – 1 / 1.7% 79 – 1 / 1.7% 82 – 2 / 3.4% 84 – 1 / 1.7% 90 – 1 / 1.7% 91 – 1 / 1.7% 92 – 1 / 1.7 84 10. What is your current employment status? A – Retired 13 / 22.8% B - No job 4 / 6.9% C - Part-time job 2 / 3.4% D - Full-time job 31 / 53.4% 11. What is your sex? A – Female 38 / 65.5% B – Male 20 / 34.5% 12. What is your ethnicity? A – Caucasian 42 / 72.4% B - African-American 9 / 15.5% C - Hispanic-American 1 / 1.7% D - Asian-American 6 / 10.3% E - Other: __________________ 85 Appendix E This is the survey our group created for MGA to use at the 2012 State Games. Name: ________________________________________ City: _________________________________________ Email: ________________________________________ Age: ________________ Gender: _____________ 1. Please list the events that you participated in: __________________________________ ____________________________________________________________________________ 2. Please rate the following: (only circle one) Registration/Check-in: Excellent Facilities: Excellent Schedule of Events: Excellent Conduct of Staff: Excellent Meals: Excellent Good Good Good Good Good Fair Fair Fair Fair Fair Poor Poor Poor Poor Poor 3. Cost is a factor in deciding whether or not you participate in the state Games. Strongly Agree Agree Neutral Disagree Strongly Disagree 4. I would recommend participating in MGA’s state Games to my friends and family. Strongly Agree Agree Neutral Disagree Strongly Disagree 5. I currently use the following social media outlets: (circle all that apply) Facebook Twitter MySpace Email 6. How do you receive news about the state Games? (circle all that apply) Area Agency on Aging Senior Center Radio Television Recreation Department Local Newspaper Magazine Internet 7. What is your current job status? Full-time job Part-time job Retired No job 8. I enjoyed my overall experience in the state Games. Strongly Agree Agree Neutral Disagree Strongly Disagree 9. I will return to participate in the next state Games. Strongly Agree Agree Neutral Disagree Strongly Disagree 86 10. How many years have you participated MGA’s state Games? _________________ 11. If this is your first year, how did you hear about MGA? Friends Family Senior Center Internet Radio Television Newspaper Area Agency on Aging Recreation Department Other (Please Specify) _____________________________ Please detail any suggestions or comments you have in regards to the 2012 State Games, any of the items mentioned above or ways in which we can improve for the 2013 State Games on the back. Thank you for your time! 87 References Alabama Senior Olympics (2012). Alabama Senior Olympics. Retrieved September 30, 2012 from https://sites.google.com/site/2010alabamaseniorgames/Alabama-Senior-Olympics ASF Foundation (2012). Thank You 2012 Partners. Retrieved September 28, 2012 from http://www.alagames.com/index.php?page=info_sponsor Davis, J. (2012, April 17). Governor’s Commission on Physical Fitness and Sports to host 2012 Alabama Senior Olympics. Lowndes County News. Retrieved from http://lowndescounty.wsfa.com/news/news/155389-governors-commission-physicalfitness-and-sports-host-2012-alabama-senior-olympics East Alabama Regional Planning and Development Commission (2010). Masters Games of Alabama. Retrieved September 14, 2012 from http://www.earpdc.org/pages/?pageID=48 National Senior Games Association (2010). National Senior Games Association. Retrieved September 28, 2012 from www.nsga.com 88