Join Cambridge Live
Recruitment Information Pack
1
June 2015
Thank you for your interest in the role of Deputy Bar Manager for Cambridge Live. I hope that our
recruitment pack will inspire you to get involved and make an important contribution to arts and
entertainment activities in Cambridge.
Cambridge Live is a new charity set up to run the Cambridge Corn Exchange and Guildhalls,
Cambridge Folk Festival and Cambridge City Events; making a key contribution to accessible culture
in the region, and underpinned by a sound commercial basis.
Currently through a wide range of excellent and innovative activities we reach nearly 300,000
visitors each year. An eclectic mix of products and services give the charity a broad base; from the
Brussels Philharmonic and the Philip Glass Ensemble playing at the Corn Exchange to cookery
competitions and weddings in the Guildhall; from Folk Festival workshops on willow sculpture and
children’s instrument-making to Van Morrison and the Fisherman’s Friends; and from festive
fireworks and the Tour de France to Paul Weller and Paloma Faith these all make up the programme
of over 400 performances a year.
The main charitable purpose of the organisation is the advancement of art for the public benefit.
Quality and excellence underpin all the programming, as well guaranteeing community outreach and
engagement, which will form an important component of this ethos. Our commercial activities
through selling services and space, and managing conferences and other events sit alongside,
operating in the trading company. Cambridge Live became operational on 1 April 2015 when the
staff and assets transferred from Cambridge City Council. The organisation is run on a day to day
basis by a Managing Director and a team of approximately fifty staff, who are employed by the
charity. Cambridge Live’s turnover is circa £5m per annum.
This new organisation has been set up as a charitable company, limited by guarantee and governed
by a board of trustees who will also act as company directors. The board is led by the founding chair,
Sara Garnham, and consists of eleven trustees in total including two nominated by Cambridge City
Council.
If you are excited about the prospect of contributing to this new organisation and believe you have
the high-level skills, experience, energy and commitment required, then we would be delighted to
hear from you.
Sara Garnham
Founding Chair,
Cambridge Live
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Cambridge Live
Recruitment Information Pack
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June 2015
Welcome to Cambridge Live
1. Background Information
Cambridge Live
Currently reaching over 300,000 people each year who engage in the activities to be managed by the
trust, the organisation has the responsibility to deliver the main cultural agenda in Cambridge and
for the region:
Cambridge Live:
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Manager of the largest regional arts venue with a max capacity of 1738 and annual
performance of more than 220 events
Manager of the Cambridge Folk Festival which celebrated its 50th birthday in 2014 with a
maximum capacity of 14,000 and over 250 performances, workshop and events over the
weekend it is acknowledged as a leading world folk festival
Deliverer of a summer programme reaching over 62,000 people with a range of events;
many free to attend
Developing the use of the Guildhall public spaces which currently host over 150 diverse
events attracting 35,000 visitors
To see more of how our customers enjoy the programme go to www.cambridgelivetrust.co.uk
Cambridge Folk Festival
www.cambridgefolkfestival.co.uk
Cambridge Folk Festival, ‘Europe’s most prestigious folk festival’ (The Times), is one of the longest
running and most famous folk festivals in the world. Now in its 51th year, the festival has featured
legendary artists - Joan Armatrading, Emmylou Harris, Jimmy Cliff, Jools Holland and Van Morrison to
name but a few. It also has been, and continues to be, a launch pad for new folk artists with an
amazing before-they-were-famous back catalogue including KT Tunstall, Mumford & Sons, Laura
Marling and Newton Faulkner. The festival is a regular sell out event with 14,000 people attending;
it is broadcasted to around 13 million people nationwide via media partnerships including Sky Arts
and BBC Radio 2. The Festival’s appeal goes beyond its enviable programme; set in a beautiful
intimate park location with cool campsites, the festival aims to promote ethical and environmental
responsibility and is a regular winner of A Greener Festival Award. Cambridge Folk Festival was
honoured with the Lifetime Achievement Award from the 2014 BBC Radio 2 Folk Awards.
Endless reinvention of traditions is the name of the Cambridge game, and “Folk” doesn't begin to cover the full
range of what's on offer – Independent 4th August 2014
Cambridge Corn Exchange
www.cornex.co.uk
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Cambridge Corn Exchange is the largest and one of the most versatile entertainment and conference
venues in the eastern region. Built in 1875 to serve as a Corn Exchange and later as an events venue,
it was formally turned into a concert hall in 1986. Some of the artists who have performed at
Cambridge Corn Exchange include Oasis, Jimmy Carr, Amy Winehouse, Eddie Izzard, Darcey Bussell,
Sir Simon Rattle, Jools Holland, Van Morrison, Chuck Berry and Thom Yorke, to name but a few. The
venue’s flexible space works in many formats, from a 1300 seated theatre to a 1,738
standing/seated capacity rock concert with many variations in between. Today Cambridge Corn
Exchange is an attractive space for the corporate and even international conferencing market as well
as the rock & pop and comedy touring industry and has a well-supported and expanding large-scale
classical music programme.
The Corn Exchange has recently had an image overhaul, new branding was introduced in 2012 and
included a rework of the What’s On Guide as well as the website. As part of this, the venue has
established a new direction in programming which aims to include the well-loved but also to push
the boundaries with some edgier artistic programming. We have established an education
programme and are committed to fostering new partnerships to further this work thus enabling it to
be far-reaching, sustainable and of high quality. In 2013 state-of-the art PA and lighting were
installed and we continue to develop and maintain our resources so that the Corn Exchange remains
at the forefront of entertainment in the Eastern Region. In 2015 the running of the bars were
brought in-house.
Guildhall Halls, Cambridge
www.cambridge.gov.uk/guildhall
Set in the heart of Cambridge City Centre and overlooking the popular market and shopping areas,
The Guildhall is the city’s civic building. It is steeped in history and home to the Guildhall Halls.
There are two interlinked halls – the large and small hall, offering a versatile space for hire. The
large hall features high ceilings, chandeliers and historical portraits, the small hall is filled with
natural light. The halls are well loved by the local community and corporate world alike, the diary is
filled with everything from local art exhibitions to professional conferences, fine dining to classical
music. Its city-centre location gives the venue a most enviable postcode and its close proximity to
the Cambridge Corn Exchange adds multi-site conferencing opportunities. Most recently the venue
has become licensed for civil wedding ceremonies.
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3. Job Description
Cambridge Live Job Description: Deputy Bars & Catering
Manager
JOB PURPOSE:
To assist with the management of the bar and catering operation for shows, events and
conferences at the Cambridge Corn Exchange and Guildhall.
Reports to: Bars & Catering Manager
Salary: The appointment will be made on a salary of £20,000 - £23,000 with an 8% employer pension
contribution. The post will attract 25 days holiday and bank holidays pro rata’d. Standard terms and
conditions will be commensurate for the sector.
Location and hours of work: Based in the catering office at the Cambridge Corn Exchange in central
Cambridge. 37 hrs per week with evening and weekend work required.
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Aims and Outputs/Outcomes
Aims
1
Outputs/Outcomes
Bars
To manage the bars at Cambridge
Live venues and events
1. To assist the Bars and Catering Manager in ensuring
that the bars in the Cambridge Corn Exchange are
run successfully, efficiently and with the highest
possible levels of customer service offered.
2. To assist the Catering and Bars Manager in running
bar services at events at the Cambridge Guildhall
and at other miscellaneous Cambridge Live events.
3. To monitor the quality of product offered
4. To monitor budgets and work to ensure that income
targets are met
2
Catering
To arrange catering for clients
at the Cambridge Corn
Exchange and Guildhall
1. To assist the Bars and Catering Manager in providing
conference organisers and other clients of the Corn
Exchange and Guildhalls with catering requirements,
liaising with external catering companies where
appropriate.
2. To liaise with programming and Front of House
departments to ensure clients catering requirements
are met.
3
Budgets and Targets
To ensure targets and budgets
are met
1. To assist the Bars and Catering Manager in
budgeting, establishing financial targets and
forecasts and ensuring costs are monitored and
healthy margins maintained
2. To maintain stock levels and order new supplies as
required.
3. To keep financial and administrative records
4
Staff
To manage bar and catering staff
1. To assist the Bars and Catering Manager in
inducting, training, supervising and motivating of bar
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and catering staff at shows and events at the
Cambridge Corn Exchange and Cambridge Guildhalls
5.
Event & Show planning
To undertake advance planning
to ensure appropriate bars and
catering offer at shows and
events
1. To liaise with the Bars and Catering Manager and
Front of House and Programming teams to ensure
advance planning for bar and catering requirements
2. To deputise for the Bars and Catering Manager at
weekly Operational planning meetings
Health & Safety
To ensure all work areas comply
with Health & Safety regulations
1. To ensure health and safety regulations are strictly
observed and to ensure compliance with all fire,
licensing and employment regulations in liaison with
Bars and Catering Manager and Front of House
manager
Person Specification
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Proof of the right to work in the UK will be required
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References will be checked prior to employment
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Flexibility is required to undertake non-office hours at shows and events
Essential criteria
Knowledge and
Experience
Skills
Values
Experience in
bar/catering
management role
Staff management skills
Knowledge of bars and
Good interpersonal skills
Excellent customer service skills
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Proactive.
Strong Team player.
Outcome focused.
Flexible.
catering industry
Good level of numeracy and literacy
Knowledge of bar and
cellar operations
Experience in stock
control
Good motivational skills
The ability to work to deadlines
Ability to work flexible shifts including
evenings and weekend
Customer centered
approach.
An interest in the arts
Commercial accumen
Cash handling
experience
Experience of
budgeting
IT literate
Desirable criteria
Knowledge and
Experience
Skills
Values
Catering industry
qualification (or
similar)
Health and Hygiene
certification
Knowledge of EPOS
systems
Key competencies required for the role
1. Working with People
Shows respect for the views and contributions of other team
members; shows empathy; listens, supports and cares for
others; consults others and shares information and expertise
with them; builds team spirit and reconciles conflict; adapts
to the team and fits in well.
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2. Deciding and Initiating Action
Takes responsibility for actions, projects and people; takes
initiative and works under own direction; initiates and
generates activity and introduces changes into work
processes; makes quick, clear decisions which may include
tough choices or considered risks.
3. Leading and Supervising
Provides others with a clear direction; motivates and
empowers others; recruits staff of a high calibre; provides
staff with development opportunities and coaching; sets
appropriate standards of behaviour.
4. Applying Expertise and Technology
Applies specialist and detailed technical expertise; uses
technology to achieve work objectives; develops job
knowledge and expertise (theoretical and practical) through
continual professional development; demonstrates an
understanding of different organisational departments and
functions.
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5. Recruitment Timetable
The application period will close at midnight on Friday 31st July 2015 and interviews will take place
on Thursday 6 August.
6. How to Apply
All applicants should apply electronically by submitting the completed electronic application form by
email to join-us@cambridgelivetrust.co.uk with the subject heading: Deputy Bars & Catering
Manager
Please make clear your preferred contact method on the form.
Informal enquiries about the role may be made to the John Kent, Bars & Catering Manager:
john.kent@cambridgelivetrust.co.uk.
Data Protection notice
Cambridge Live complies with the Data Protection Act 1998 under the control of its Confidentiality
and Data Protection Policy. Your information will be stored confidentially and only be used for the
purposes of selection and recruitment for the role of Head of Development. Your information will
not be transferred outside the organisation.
Equal Opportunities Employer
Cambridge Live is an Equal Opportunities Employer which means that all applications will be judged
on the candidate’s individual merit and abilities in relation to the job description for the role and no
applicant will be unfairly discriminated against on the basis of gender, age, disability, religion, belief,
sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which
cannot be shown to be justifiable.
Thank you for your interest.
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