Learn Local Focusing on the Future Published by the Department of Education and Training Melbourne Revised edition published January 2015 Original edition published August 2013 © State of Victoria (Department of Education and Training) 2013 The copyright in this document is owned by the State of Victoria (Department of Education and Training), or in the case of some materials, by third parties (third party materials). No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968, the National Education Access Licence for Schools (NEALS) (see below) or with permission. An educational institution situated in Australia which is not conducted for profit, or a body responsible for administering such an institution may copy and communicate the materials, other than third party materials, for the educational purposes of the institution. Authorised by the Department of Education and Training 2 Treasury Place, East Melbourne, Victoria, 3002. This document is also available on the internet at www.education.vic.gov.au. ISBN 978-0-7594-0739-8 Learn Local: Focusing on the Future 2 Contents ACFE Chair’s foreword 5 Highlights 6 The need for a Learn Local strategy 7 Strategic Direction 1: Refocusing and refining the role of Learn Local 13 Strategic Direction 2: Promoting durable networks and co-location of services to improve pathways and sustainability 16 Strategic Direction 3: Building the Learn Local sector’s capability to deliver high-quality education services 21 Implementing the strategy 24 Learn Local: Focusing on the Future 3 Victoria’s Learn Local sector The Learn Local sector—also known as the Adult Community Education (ACE) sector—plays a vital role in making sure that all Victorians have an opportunity to access education and training. The Learn Local sector in Victoria is made up of diverse, independent, community-owned and managed not-for-profit organisations registered with and funded through the Adult Community and Further Education (ACFE) Board. The sector attracts around 75,000 students to vocational training each year (including government-funded and fee-forservice places). Some have had limited access to prior education, have experienced disadvantage or have faced barriers in learning. Their needs may not be met by more formal education institutions. Learn Local students include young people who are disengaged from education, people with a disability, Indigenous Australians, culturally and linguistically diverse (CALD) people, unemployed people and vulnerable workers. Adults wanting to improve their literacy, numeracy and digital literacy often use Learn Local organisations to enter or re-enter learning. Learn Local organisations offer pre-accredited training (initial vocational training courses that provide a pathway to work or accredited training) and accredited training (courses that provide competencies or full qualifications that are nationally recognised). Pre-accredited training courses are government-funded and purchased by the ACFE Board. Organisations delivering accredited training participate in the contestable training market in the same way as TAFEs and private Registered Training Organisations (RTOs). In 2012, the Learn Local sector delivered 14 per cent of publicly funded Victorian accredited training. Learn Local organisations play a particularly strong role in their local communities. More than two-thirds of the 300-plus registered in Victoria are Neighbourhood and Community Houses. About half are in regional areas. Learn Local organisations deliver a wide range of services to local communities, including recreation and leisure services, community development activities, childcare and health services, and employment services and programs. The diversity of services and support accessible from a single location or network makes many Learn Locals examples of ‘Community Service Centres’. This is a key strength to be supported. This community focus means that many people first experience formal training options and pathways through the accessible community services and activities offered by Learn Local organisations. Learn Local organisations can offer an informal and inclusive learning environment for people who have had negative educational experiences in the past. Courses offered by these organisations are often complemented by other services (such as childcare, family support and job placement services) that support the wellbeing of learners and encourage them to continue with their education and training. The Learn Local sector is critical to building an accessible and high-quality education and training system in Victoria. Learn Local organisations are recognised as having specialist knowledge and experience and strong community focus. This enables them to reach out and engage Victorians who face substantial barriers to accessing education and training and who might otherwise miss out on opportunities to improve their education, skills and prospects in life. Learn Local: Focusing on the Future 4 ACFE Chair’s foreword For the past 21 years, the ACFE Board has worked with the adult and community education sector and government to support Victorians to broaden their social networks, gain skills and careers, and contribute to their communities. Over that time, there have been sweeping changes. The creation of the ACFE Board provided the adult and community education sector with a means to advise government on policy and investment. Funds specifically for pre-accredited training have been introduced, and adult and community education organisations have begun delivering accredited vocational training in an open market. The ACFE Board has supported adult and community education through the creation of tailored curricula for adult learners. It has strengthened community learning partnerships and advocated good governance and highquality teaching. It has promoted the sector through the Learn Local ‘brand’. Throughout the changes in the training system over the past three years, Learn Local organisations have proven they are flexible and can continue to deliver outcomes for adult learners. Our expertise in supporting learners who face barriers to participation and attainment has been shown through the growing numbers of Victorians most in need who have enrolled in training. The community focus has been another strength of the sector. Learn Local organisations continue to be proud of the volunteers who create pathways for learners in their communities. However, clients now expect greater quality, professionalism and accountability from Learn Local organisations; the ACFE Board supports actions to meet these changed demands. The objective of this strategy is to work towards strong outcomes for all learners through work that benefits Learn Local organisations and the people who work within them. In some cases, this means stronger networks and integrated education and employment services to ensure learners can access the full range of training opportunities and pathways to work. There are many examples of innovation within the Learn Local sector and we want these practices to be supported and shared between organisations. We want to find opportunities to promote partnerships between Learn Local organisations, and with business and the wider community. Government investment in the training sector is focusing attention on improving training quality. The ACFE Board will use the directions set out in this strategy to guide the design and delivery of the programs to meet these needs. The Board is confident that the strategy will build on the strengths of the sector and ensure Learn Local organisations remain a vibrant part of their local community. As we look towards the future, I acknowledge and thank current members of the ACFE Board, Regional Councils, Adult Education Institution Boards, Learn Local organisations and staff from the Department of Education and Training (DET) for their ongoing commitment to supporting lifelong learning across Victoria. Rowena Allen Chair Adult, Community and Further Education Board Learn Local: Focusing on the Future 5 Highlights This strategy will: Deliver a record $14 million in pre-accredited training in 2013–14; Boost digital literacy across the state through continued access to internationally recognised digital literacy course content to promote key skills for a digitally connected society, with a 20 per cent target for pre-accredited delivery in 2013–14; Augment the Capacity and Innovation Fund with an additional $1 million in 2014 to promote partnerships; Break down inter-generational patterns of disadvantage through two pilot family learning partnerships that help parents and children at the same time; Enable more Learn Local organisations to equitably support learners impeded by a lack of affordable childcare through the re-designed Family Learning Support Program; Expand the role of the ACFE Board to advise on access and outcomes for adult learners across the education and training portfolio, with a particular focus on learners facing barriers to participation and attainment; Enlist the support of peak bodies and organisations in promoting the Learn Local brand; Better use government-owned buildings and encourage co-location of services—for example, a Learn Local organisation could be co-located with children’s services or a school; Expand and realign the current ACFE Regional Council advisory function to reflect a broader areabased governance approach; Redesign and reconfigure pre-accredited funding contracts with organisations to support the establishment of durable partnerships, networks and organisational consolidation. This includes opportunities for longer-term contracts to help organisations plan for their future, and the use of a whole-of-government Common Funding Agreement to reduce the burden of administrative compliance and auditing; Boost the availability of targeted professional development opportunities for all sector staff; Facilitate engagement of Learn Local organisations in cross-sectoral Community of Practice networks; Streamline pre-accredited registration and contracting to further reduce the informationprovision burden on Learn Local organisations and avoid duplication in departmental processes; and Improve access to information such as training and labour market data and the results of the longitudinal study on pre-accredited training. We are committed to consulting with the Learn Local sector on the three strategic directions that form the basis of this strategy to support implementation of the strategy over the longer term: Refocusing and refining the role of Learn Locals to meet local community needs; Promoting durable networks and co-location of services to improve pathways, service levels and sustainability within the role of Learn Locals as ‘Community Services Centres’; and Building the Learn Local sector’s capability to deliver high-quality education services. Learn Local: Focusing on the Future 6 The need for a Learn Local strategy High-quality education and training is essential as Victoria grows and becomes more connected to an increasingly sophisticated, information-rich and interdependent global economy. Individuals benefit through increased and improved access to work and greater community engagement. Society benefits through the enhanced economic and social contribution of individuals. Our economy benefits through a more skilled workforce. There are significant quality of life benefits for learners engaging with adult and community education, particularly those older learners who are often re-engaging with education and their local communities after a significant absence from the system. This also contributes to economic participation. For these learners, Learn Local can provide learning opportunities and a chance to interact with people of a similar age in a welcoming, informal setting. Vocational training plays a vital role in Victoria’s training and education system. In 2012, more than 510,000 Victorians accessed government-subsidised vocational training courses. This is in addition to those people who self-funded their accredited training or accessed training funded by their employers. However, many Victorians still face barriers in obtaining an initial qualification. The Strategic Review of Effective Re-Engagement Models for Disengaged Learners conducted by DEECD in 2011 estimates there are around 625,000 Victorians aged between 15 and 64 who have not attained at least a Level III Certificate within the Australian Qualifications Framework (AQF) and who are unemployed, not in the labour force or in low-skilled jobs. The vocational training sector has responded to Victoria’s move towards a high-value, high-skill economy and the increasing expectations of Victorians for quality, personalised and lifelong education opportunities. The sector now places greater emphasis on students, business and industry exercising choice over what, where and when they engage with vocational training. There are more types of training and organisations for students to choose from; people can decide what is best for them; and organisations compete to offer services that meet this need. For some people, the barrier arises because of where they live. In particular, Victorians in rural and regional areas may not have local access to the training services they need. For other people, low levels of previous educational achievement make it difficult for them to find training that is suitable for their needs and circumstances. Within some Culturally and Linguistically Diverse (CALD) communities, poor English literacy can limit a learner’s ability to engage. Others who are experiencing poverty, homelessness and poor health also face barriers to engaging with training. The introduction of the Victorian Training Guarantee has resulted in growth in government-funded training activity enrolments. The number of people in training has increased from approximately 380,000 in 2008 to 670,400 in 2012. This includes an increase in enrolments across all learner groups and all training provider types. The vocational training sector is an important pathway to employment, with around 120,000 unemployed students now engaged in government-subsidised training, an increase of 33 per cent between 2011 and 2012. Learn Local organisations play a critical role in delivering a range of community services to meet learners’ needs. Data shows that Learn Local organisations deliver a greater proportion of their services to learners whose characteristics suggest they may experience barriers to participation and attainment. For example: Although more than one-third of Learn Local students are employed at the time of enrolment, this is considerably less than the roughly two-thirds for TAFEs and private training providers; Learn Local has the highest proportion of students with a disability (19 per cent compared with 14 per cent in TAFE and 4 per cent in private training); Nearly two-thirds of students at both TAFE and private training providers had completed Year 12 at the time of enrolment, compared to just under half of Learn Local students. 1 These broad aims are the foundations for Learn Local: Focusing on the Future. The government recognises that some learners in Victoria face barriers to participation in education and training. 1 Victorian Training Market Quarterly Report Full Year 2012 Learn Local: Focusing on the Future 7 In addition, the wide geographical distribution of Learn Local organisations means they have an important and distinctive contribution to make in helping people to gain skills that lead to productive, secure work and to build the capabilities they need to enjoy high levels of wellbeing and engage fully in community life. Learn Local organisations form part of the Victorian vocational training sector through the delivery of accredited training, as well as pre-accredited training which provides pathways to further training and employment. They contribute to the diversity, choice and accessibility of training for Victorian learners and, as independent, community-based organisations, they are well placed to identify and meet learners’ needs. The Learn Local sector’s challenges and opportunities arise from three connected characteristics: their community-based provision their geographic spread and provision of training in regional areas their focus on training for Victorians who face barriers to participation in education and training Learn Local: Focusing on the Future 8 Community-based provision The Learn Local sector is made up of small, medium and large organisations. This diversity, developed in response to local community needs, is one of the greatest strengths of the sector. In 2012, there were 80,217 government-funded accredited and pre-accredited enrolments delivered through Victoria’s Learn Local organisations. Learn Local organisations are generally smaller than private RTOs or TAFEs. Over half deliver training to fewer than 100 students, whereas less than one-third of private providers—and no TAFEs—deliver services to fewer than 100 students. The small size of many organisations, their unique community focus and the variety and breadth of their services gives the Learn Local sector a strong platform from which to deliver training. However, it also means that Learn Local organisations may lack economies of scale and are limited in the scope of training they can provide. Learn Local organisations are best placed to enhance their training offerings and meet expectations of training quality when they have efficient back-office functions and the required investment in infrastructure, which may depend on having a particular size and scale. Larger organisations find it easier to meet compliance costs associated with operating under multiple agreements with different agencies and across jurisdictions. It is easier for larger organisations to invest in staff (both in terms of salary and professional development). Significant cost pressures will be placed on Learn Local organisations as a result of wage increases ranging from 23 to 45 per cent following the decision by Fair Work Australia on 1 February 2012 to award pay increases to social and community services (SACs) workers and pay increases related to the Educational Services (Post Secondary education) Award (the modern award). Learn Local organisations also deliver a broad range of community services including, but not limited to, education. The table below shows the range of services provided. Learn Local business mix breakdown—20112 Services % respondents Pre-accredited training programs 98 Accredited training programs 54 Recreation and leisure 70 Community development 65 Childcare 36 Community and health 37 Employment services/programs 15 VCE/VCAL 9 Other3 15 To continue to successfully deliver services, the Learn Local sector needs to find a way to manage the challenges of scale, and develop stronger business models to support the quality of training, while maintaining the core strengths of community provision: local presence, flexibility and accessibility. The government will assist this by promoting and supporting partnerships between organisations. Learn Local organisations deliver a wide range of services to local communities, including recreation and leisure services, community development activities, childcare and health services, and employment services and programs. The diversity of services and support accessible from a single location or network makes many Learn Locals examples of Community Service Centres. Through strengthening providers’ ability to better reach and service learners, the broader range of community services on offer is also strengthened. 2 CWCC, The Changing Face of Community Business 2011— based on responses from 138 Learn Local organisations 3 ‘Other’ includes youth programs/support, programs for children, venue facility hire, men’s shed and other specific programs/courses. Learn Local: Focusing on the Future 9 Provision of training in regional areas Learn Local organisations are dispersed widely across the state. Approximately half are located in regional areas and are sometimes the only training provider in a local community. The Learn Local sector provides more than 70 per cent of all government-funded training in nine Local Government Areas, all in regional Victoria. 4 Location is an important factor for learners when considering their study options. About 69 per cent of students surveyed in 2011 said they chose to study at their Learn Local organisation because it was easily accessible.5 Learn Local organisations have identified that their future lies in expanding their training offerings in their local communities. The specific characteristics of delivering training to smaller and more rural communities can exacerbate issues relating to scale. Small populations, large geographic areas and narrower regional economies mean that Learn Local organisations increasingly need to develop partnerships and pathways to deliver the full range of training options sought by their communities. Training provision by Learn Locals is growing faster in regional areas than in metropolitan areas. Between 2008 and 2012, training delivered by regional Learn Local organisations increased by 118 per cent, while provision in metropolitan areas grew by 77 per cent.6 Location of Learn Local organisations across Victoria 7 4 In the Shires, of Hindmarsh, Mansfield, Strathbogie, Murrindindi, Moira, Buloke, Golden Plains and Surf Coast and the Borough of Queenscliffe 5 ACFE, 2011 Learner Satisfaction Survey, 2011 6 Regional areas include the DEECD regions of Barwon South West, Grampians, Loddon Mallee, Hume and Gippsland. Metropolitan areas include the DEECD regions of Eastern, Western, Southern and Northern. 7 NCVER (2010) Hard to Reach Learners: what works in reaching and keeping them? Learn Local: Focusing on the Future 10 A focus on training for Victorians with low educational attainment Learn Local organisations have a strong track record of successful engagement with adult learners and with retention of learners whose earlier experiences with education and training have been limited or not been positive. Recent longitudinal studies of learners in Learn Local pre-accredited training programs8 show that productive employment and learning pathways can be built from a basis of non-accredited learning.9 Moreover, many Learn Local organisations have demonstrated the ability to develop successful partnerships for planning and delivery of training initiatives to people with low prior educational attainment. There is a significant potential for Learn Local organisations to continue to expand their provision of training to these Victorians. Partnerships supporting learners with low prior education attainment To build the literacy level of residents living on the Collingwood Estate, Carringbush Adult Education worked together with Belgium Avenue and Collingwood Neighbourhood Houses, Yarra Parish Mission, the Office of Housing and the Brotherhood of St Laurence to provide an integrated literacy program to local residents. Together the partners developed a program that embedded literacy into the resident’s existing social activities. The program blended literacy into a social, music and information technology program that targeted socially isolated men from the Collingwood Housing Estate and men living in supported accommodation in the area. Individually the partners had experience engaging with the members of the targeted group and together they were able to build on their strengths and created a program that provides opportunities for people experiencing barriers to community participation to gain new skills. 8 Pre-accredited training refers to government-funded courses purchased by the ACFE Board that offer initial vocational training and provide a pathway to work or accredited training. 9 Longitudinal Study for the ACFE Board, Centre for Research on Education Systems, University of Melbourne 2012. Learn Local: Focusing on the Future 11 All Victorians, particularly those with barriers to entry to training, should be able to access integrated pathways of learning that extend from pre-accredited training through to the achievement of higher certificates in accredited training and beyond. As the complexity and scope of the training required to achieve good outcomes can be beyond the capacity of individual organisations, it is unreasonable to expect Learn Local organisations to be ‘one-stop shops’ for all training needs. The sector needs greater support in forming partnerships, alliances and networks, and integrating more effectively with other training providers and community organisations. This would provide a complete service for learners and result in programs being accessed by a greater number of people. The government, the ACFE Board and stakeholders have worked together to understand and support the next steps to enable the continued development of the Learn Local sector. This has led to identifying three key strategic directions for the future: Refocusing and refining the role of Learn Local— ensuring that the government better signals and supports its objectives for the Learn Local sector by setting clear priorities and improving governance arrangements. Promoting durable networks and co-location of services to improve pathways and sustainability— placing clients at the centre of service design and improving the sustainability of Learn Local organisations by reforming pre-accredited funding settings and the more effective and efficient use of Board-managed assets, programs and expertise. Building the Learn Local sector’s capability to deliver high-quality education services—enabling the sector to deliver better outcomes for learners by cutting red tape and harnessing broader vocational and educational system supports. This strategy will support the Learn Local sector to secure its critical role in education and training in Victoria. Most importantly, it will increase the sector’s capacity to support those Victorians who face significant barriers to increasing their skills and entering and staying in the workforce. Learn Local: Focusing on the Future 12 Strategic Direction 1: Refocusing and refining the role of Learn Local The government recognises that the Learn Local sector: has a particular and well-tested strength in supporting learners who face barriers to participation in training and gaining qualifications and meeting the needs of adults who choose Learn Local to enter or re-enter training at the foundation level. To refocus and refine the role of Learn Local, the government will: can better target and tailor their pre-accredited training offerings and ensure they deliver even more successful outcomes for learners. In addition to strengthening the impact of pre-accredited training, the ACFE Board will work with Learn Local organisations to break down inter-generational patterns of disadvantage. The nature and ethos of Learn Local organisations means they have the potential to play an important role in the creation of ‘family learning partnerships’. Supporting Victorians who face barriers to participation in education and training These partnerships seek to simultaneously raise the educational engagement and attainment of parents and their children. They do this by engaging with parents in family-based settings (such as early childhood centres, schools and community centres), encouraging parents’ progression to further learning and employment and giving them the skills to support their child’s learning and development. These partnerships will also provide the whole family with the skills and capabilities to become lifelong learners, as well as help the most vulnerable Victorians become more confident and have greater control over their lives. Learn Local organisations are funded by the Victorian Government to provide initial vocational training known as pre-accredited training. This training is a vital pathway and it needs to be as strong as possible. The government looks forward to working with the Learn Local sector in designing and delivering family learning partnerships for Victorians where and when opportunities arise. Recent longitudinal studies of learners in Learn Local preaccredited training show the potential of these programs. Studies have shown that, of those surveyed who had undertaken a pre-accredited program in ACE, around seven in 10 had made a transition into an accredited pathway.10 This is a solid foundation but more can be done to reinforce the role of pre-accredited training. Supporting learners with children to access training increase the capacity of the sector to support adult learners to increase their skills and to enter and remain in the workforce. broaden the remit of the ACFE Board to provide advice to the government on effective policy settings for improving outcomes for learners who face barriers across the vocational education and training system. The government will work with the Learn Local sector to strengthen the contribution made by pre-accredited training to helping people who face barriers to education to make the shift into work or accredited training. The ACFE Board will invest in improved data collection and analysis of the impact of pre-accredited training, building on its completed three-year longitudinal study of pre-accredited training in Victoria. By knowing more about the needs of learners, Learn Local organisations Access to affordable childcare can be the difference in enabling learners to access training and education. The ACFE Childcare Program will be improved to become the Family Learning Support Program. This will target disadvantaged learners specifically and expand access to all eligible Learn Locals. The formerly limited number of providers participating in the program will be expanded to meet the needs of all eligible learners across rural, regional and metropolitan Victoria. The program management will be overseen by the ACFE Board to ensure that childcare provision is aligned principally to support the access and attainment of learners served by the Learn Local network. 10 Longitudinal Study for the ACFE Board, Centre for Research on Education Systems, University of Melbourne 2012. Learn Local: Focusing on the Future 13 Helping isolated Victorians to connect Learn Local organisations have a critical role to play in helping socially isolated Victorians to gain the skills they need to connect with their communities. Supporting and strengthening this role will be a priority when implementing this strategy. A key priority is the development of digital literacy skills, particularly among older Victorians. The government recognises the need to prevent digital exclusion (people being left behind in our technologically sophisticated, knowledge-based society). In particular, there is a need to address an increasing digital divide between those who have access to, and an understanding of, digital technology and those who do not. literacy training, to offer seniors an opportunity to build their capabilities to self-manage more aspects of their lives and remain connected to their families, friends and communities. Learn Local is well placed to be able to deliver digital literacy training programs. These skills are best developed through vocational training that is flexible, caters to the needs of all ages and supports the attainment of both vocational and pre-vocational skills. The ACFE Board is providing Learn Local organisations with access to internationally recognised digital literacy course content that focuses on the key skills adults need to be part of a digitally connected and inclusive society. Senior Victorians have been identified as potential learners who are at significant risk of being isolated and disadvantaged by their lack of digital literacy skills. To address this, the government is investing in digital Learn Local: Focusing on the Future 14 Improving alternative settings for school-age young people Expanding the role of the ACFE Board and adult learning across the education and training sector Schools often partner with other organisations to provide of alternative educational settings outside schools, designed to suit the learning needs of particular young people. Alternative settings should provide additional flexibility to meet the needs of disengaged, vulnerable and at-risk young people. The government recognises the value and benefits of adopting a stronger focus on adult learners across the education and training sector. Some Learn Local organisations currently offer an alternative setting for young people who have disengaged from school. Where this is done in partnership with the school, these settings can be an appropriate and effective response to the needs of some students. Other Learn Local organisations provide services directly to young people who are disengaged from school. Where this occurs, there is broad agreement that accountability for the outcomes of these students is unclear and that they often find themselves studying courses designed for adults. As part of this strategy, the government will support Learn Local organisations working with schools and other providers of alternative settings to ensure that young people receive an education that is tailored to their needs and circumstances in appropriate settings. The arrangements between schools and Learn Local organisations should ensure that students have connecting pathways back to school, are taught to an appropriate curriculum and that the accountability for learning and development outcomes remains with the school. The ACFE Board’s role will be expanded to monitor and evaluate the contribution the Learn Local sector makes to vocational education in Victoria and whether the needs of adult learners overall are being met, particularly with respect to access, equity and pathways. The Board will advise the government on effective approaches to raising outcomes for adult learners, including learners who have low prior educational attainment. The ACFE Board’s functions and responsibilities will be further examined to identify areas of duplication and opportunities to streamline and increase the effectiveness and efficiency of the Board’s operations. Reviewing regional governance The government will review the functions and responsibilities of the ACFE Regional Councils so they are best positioned to provide advice to government. The government will also consider how ACFE regional advisory functions will reflect the expanded role of the ACFE Board and whether they should be a part of a broader review of the governance of education and student transition services. How best to ensure that the views and voices of volunteers and communities are heard and considered will be a priority for the government and the ACFE Board. Learn Local: Focusing on the Future 15 Strategic Direction 2: Promoting durable networks and co-location of services to improve pathways and sustainability The government recognises that: A defining characteristic of the Learn Local sector is its ability to establish and maintain strong connections with its local community. Learners need to be placed at the centre of service design. This is already a key strength for the Learn Local sector, but clients should all benefit from programs that have a clear purpose and are tailored to their needs. This may mean access to integrated pathways of learning from pre-accredited training (for example, digital literacy) through to accredited training at a higher level. To build on the first objective and ensure the second occurs, Learn Local organisations will benefit from more integrated and cooperative models of service delivery with organisations, including shared infrastructure and co-location of services. To ensure investment in the Learn Local sector produces real systemic change, as opportunities arise with willing local partners, the government will: Provide support to enable the formation of durable partnerships to provide high-quality programs, develop stronger pathways and improve provider sustainability. Promote the integration of adult learning with other education, employment and social services to support the concept of Community Service Centres through more effective and efficient use of Boardmanaged assets and other funded initiatives supported by the Board. The Learn Local sector has developed informal and formal networks for a range of activities such as professional development, marketing and informationsharing. There are opportunities to support more Learn Local organisations interested in undertaking additional functions such as training delivery and administration through networks. In particular, more formal networked arrangements allow organisations the opportunity to improve the breadth and quality of training options for their clients (‘front-of-house’ change) as well as create ‘back-of-house’ efficiencies. The front-of-house benefits that could flow from more networks and partnerships include the establishment of tutor and teaching pools, the capacity to leverage funding for infrastructure by pooling resources, the provision of more professional development opportunities for staff and the ability to better cater for student needs by sharing scope of registration. A partnership in the City of Knox has shown that networks can increase the number of tutors available and also increase the profile of the Learn Local sector within the region (see box overleaf). Network business arrangements also offer Learn Local organisations the opportunity and flexibility to focus on their areas of expertise and interest. This will provide clarity and consistency of service delivery, increase efficiencies, enable stronger support for specialisation and ensure the long-term viability of particular training activities—all of which means better outcomes for learners. Learn Local: Focusing on the Future 16 Case Study 1: Networks making training easier to find for learners —Knox Case Study 2: Networks building pathways to further study—MACE The City of Knox network of Learn Local organisations now promotes their offerings through a range of strategies including a Learn Local-branded website that details the pathways and opportunities that can begin from participation in a short introductory learning program. The alliance between five Learn Local organisations in the municipality has grown from an initial shared approach to producing course brochures to a broad-based collaboration across their training activities. Swinburne University and Mansfield Adult Continuing Education (MACE) have entered into a partnership to increase university participation rates in the region. Through the provision of supported and seamless access to a three-tiered degree program, learners in the Hume region are able to gain tertiary qualifications locally. While retaining their individual identities, governance structures and community connections, the members of the alliance share tutor registers, work together to develop the high-quality pre-accredited programs they promote through the ‘Short Courses in Knox’ website and collaborate on one-off projects such as the recently launched ‘pop-up learning’ initiative. Their collaboration recognises that a strategy that is maximising the opportunities and choices for learners by promoting every member organisation’s courses and programs benefits their business and supports learner engagement. As the case studies here show, Learn Local organisations have taken innovative approaches to building relationships with other training providers, employment services and universities. The government will support and fund organisations to move towards more sustainable business models and enter into strategic partnerships and alliances with other Learn Local organisations, training providers, local government and community organisations. Such partnerships create benefits for learners and the organisations that come together. The program provides multiple pathways and includes tertiary transition skills. Learners can choose from a range of Diploma study areas which, upon completion, can lead to an Associate Degree and onto the third year of a Bachelor program. Online curriculum materials have been developed to support local access. The Diploma study areas are conducted by MACE in classroom settings while the Associate Degrees and some components of Course in Tertiary Transition Skills (CTTS) are delivered online. It is anticipated that the Bachelor study areas will be online in the future. The program has been widely promoted across the region in secondary schools and Learn Local organisations. Seventy people are enrolled in the CTTS and other Diplomas concurrently, mainly in areas of Business and Community Services. As one participant articulated, “For someone who always wanted to gain tertiary qualifications but couldn’t, this program is perfect!” As organisations move towards shared service and governance arrangements that enhance the sustainability of their activities and strengthen their organisational viability, they will be offered the option of negotiating longer term (multi-year) funding arrangements for preaccredited delivery. These arrangements will reduce the administrative burden of the current annual funding cycle and support long-term efforts to establish more durable business models. Learn Local: Focusing on the Future 17 Over time, the government will establish streamlined access to pre-accredited training delivery contracts and grants programs for Learn Local organisations that demonstrate they have entered into durable networks, partnerships or alliances that deliver real improvements in sustainability, scale and quality. For example, two Learn Local organisations—CREATE and Karingal—have recently merged in order to ensure their long-term sustainability and improve training pathways for learners (see box). Approaches to give effect to these outcomes could include: Providing longer activity schedules (currently annual) as part of the funding contracts for preaccredited training to individuals or networks of Learn Local organisations that can deliver an amount of training above a specified level (i.e. a particular number of hours or to a number of learners). Consideration of multiple-year funding contracts to Learn Local organisations that enter into durable and consolidated structural arrangements for the delivery of pre-accredited training. One example of this benefit is the merger between CREATE and Karingal in Geelong, which improved both sustainability and improved the pathways for learners from pre-accredited and accredited training. Applying a greater consideration of scale, sustainability and Learn Local provider networks and partnership durability to inform the operation of the Capacity and Innovation Fund Grant program. Case study 3: Networks creating opportunities—CREATE CREATE Inc is a Geelong community-based RTO offering a range of courses and programs, with a particular focus on young people and individuals with a disability. In 2012, the CREATE board sought a more sustainable future for the individuals and families it serves. It raised the prospect of a merger with Karingal Inc, a similar organisation with experience in providing services to people with a disability or mental illness, older people and the disadvantaged. The merger took place in January 2013. Karingal has successfully maintained all services within existing community locations and students are continuing their studies in a range of courses including Aged and Community Care, Child Care and Disability Services. The integrated business model has proved successful and means there are now a broader range of learner support services available and strong pathways open for a wider cross-section of the Geelong community. Partnerships between Learn Local organisations and with other training organisations and employment services can provide a powerful service to assist learners to achieve vocational outcomes. These partnerships can be fostered through co-location of training and allied services to become Community Service Centres. The advantages of co-location include the potential to reduce costs through shared back-office services and improved coordination of services between organisations. Victorian learners stand to gain from co-location. Colocation should make training more accessible and allow a broader range of training to be offered. It should also facilitate pathways through training by consolidating the provision of services to one site. For example, families with multi-generational educational, training and social needs will be better served by co-location. Learn Local: Focusing on the Future 18 The co-location of services is logical, practical and efficient. Services should be appropriate to the needs of local learners and may include early childhood, family and education services. Co-located services could offer improved opportunities to link to broader State Government services including services provided by the Department of Human Services, and to services provided by other tiers of government, such as Job Services Australia organisations, Centrelink and regional employers. Co-location will depend on the particular learning needs of communities and the availability of existing services and infrastructure. Possible models for Community Service Centres may include: Expanded neighbourhood houses: Complementary education services could be included within an existing Learn Local location where the community need is for more informal educational settings and where no other infrastructure is available. Education precincts: Learn Local vocational training services could be located with an existing educational service with good infrastructure, such as a school or early childhood centre. This form of co-location could be appropriate in communities where the local school is a strong focus of community life and activities and where there may be issues with intergenerational unemployment. Community hubs: Facilities could be centralised and shared across a range of training, education and other social services and located in a single, integrated community facility. This may be appropriate in outer metropolitan and regional centres where there is a wide range of government and community services with dispersed and duplicated infrastructure. infrastructure needs of the Learn Local sector and Victorian learners. In consultation with tenants, the government will, on a case-by-case basis, consider proposals to dispose of Board-owned facilities and use the proceeds to support new fit-for-purpose facilities in settings such as, but not limited to, those described above. Proposals will be assessed against the objectives of increasing benefits to learners, strengthening employment pathways, improving community and family education outcomes, and ensuring the organisational sustainability and durability of service provider partnerships housed within any such new development. Case study 4: Co-location of facilities improving the learning experience—Vines Road The Vines Road Community Centre Inc, a Learn Local organisation in the northern suburbs of Geelong, has been operating in one of the old Geelong Teachers College buildings on Vines Road since February 1985. As a result of the collaborative efforts of DEECD, the former Department of Planning and Community Development and the City of Greater Geelong, the site has recently undergone a major redevelopment and the centre is now co-located with Western Heights College and the Vines Road Senior Citizens Club. Adult and school age learners can interact, adding to the local community and enriching their learning through the mutual sharing of knowledge and resources. Learners attending the centre also now access vastly improved facilities including a large hall, multipurpose rooms of various sizes, the joint use of the Western Heights College library (part of the Geelong Regional Libraries Network), a café, a computer room with fast internet access, a large fully equipped kitchen, sporting facilities and onsite car parking. The ACFE Board currently manages a number of community-based assets across the state occupied by Learn Local and other community tenants. Opportunities may exist to better use these assets to support the Learn Local: Focusing on the Future 19 The Board will undertake a review of property assets and their management with an aim of reinvesting resources equitably back into the sector as locally driven opportunities arise. Board-owned facilities occupied by a limited number of Learn Local organisations could and should benefit the broader Learn Local provider network. The ultimate benefit will be to Victorian learners who will enjoy increased opportunities to access a wider range of pre-accredited and accredited training in a range of local settings, such as schools, early childhood centres and community hubs. These partnerships will help to increase learners’ connectedness to their communities and create stronger pathways to higher education and the workforce. Case study 5: Partnerships creating pathways to employment—Encompass Encompass Community Services has been working with the local community to tailor programs that address the low employment rate of residents in Whittington, Geelong. Whittington Works supports Encompass Community Services to tailor its Certificate III in Aged Care and Home & Community Care and establish pathways to local employment opportunities for students. This partnership benefits students such as ‘Steve’, 59, who had been unemployed for two years before retraining through the program and gaining employment in the aged care industry. The creation of Whittington Works—a group of 17 organisations from across the employment, training and education sectors—has resulted in a group that works together to enhance pathways for students with barriers to employment. Jobseekers are linked to jobs through the Education to Employment program, where training organisations and Job Service Australia providers work together to deliver local education and training in a supported environment. Learn Local: Focusing on the Future 20 Strategic Direction 3: Building the Learn Local sector’s capability to deliver high-quality education services The government recognises that: The Learn Local sector plays a critical role in offering Victorians with low educational attainment the opportunity to develop the knowledge and skills needed for stable employment, career progression and social inclusion. Remaining constantly up to date with the best information on what works in teaching practice, curriculum and assessment can be a significant overhead for smaller organisations. Meeting administrative and regulatory requirements can tie up the resources of smaller Learn Local organisations. To build the sector’s capacity, the government will: Improve the educational capabilities of Learn Local organisations through initiatives to support professional development, encourage communities of practice and provide access to integrated careers advice for clients. Cut red tape and harness broader vocational and DEECD supports. Provide better access to training and labour market data Supporting continuous quality improvement and professional development The government and the ACFE Board are committed to supporting and continuously improving the quality of training programs delivered by Learn Local organisations. For example, professional development for the Learn Local sector is currently provided through funded training delivered by the VET Development Centre across Victoria. These opportunities support Learn Local organisations and practitioners to develop and improve the quality of their pre-accredited programs and general instructional practice and will be expanded under this strategy. The government is also committed to providing Learn Local staff with up-to-date information and research on all aspects of their pre-vocational and vocational training activity to support high-quality course design and delivery. Learners will benefit from a sector that is more responsive and can better meet their needs and preferences. They will also benefit from improved service delivery and stronger links between the sector, community and industry, which will increase their pathways to higher learning and the workforce. Encouraging communities of practice To support continuous improvement in teaching and learning practice in the sector, the government and the ACFE Board will encourage Learn Local organisations to share information and build collaborative practices in relation to pre-accredited training delivery. Collaboration between organisations will focus on improvement and innovation in training curricula, pedagogy and assessment that aligns with the government’s objective for the broader training sector to deliver high-quality training. Importantly, Learn Local organisations should have the ability to share innovative practice with other organisations that face similar challenges. This could occur through the creation of networks of professional practice (‘Communities of Practice’) or linking organisations into existing networks with support from the DET regional offices (see box opposite). It may also require support for the use of new technologies across the sector. The government recognises that Communities of Practice are most successful when initiated and maintained by organisations themselves. While the government will provide support where needed, Communities of Practice will be expected to be selfsustaining and require little ongoing assistance. Communities of Practice benefit individual practitioners and individual organisations. The benefits for individual practitioners include enabling workers to manage change, giving them access to new knowledge and fostering a sense of common purpose among staff. The organisational and network benefits include the informal dissemination of valuable information, improvements in productivity and the fostering of innovation. These benefits complement the broader directions of the Victorian vocational training system by providing learners with greater access to integrated services and stronger pathways to education and the workforce. With the increased focus on quality has come a strong emphasis on the need for staff within the Learn Local sector to understand performance and outcome setting, monitoring and measurement. As a mechanism for knowledge creation and sharing and capability building, Communities of Practice can provide significant support to staff implementing and monitoring the performance and quality of Learn Local training programs. Learn Local: Focusing on the Future 21 Case study 6: Networks enhancing training quality— Coonara they require to secure a better future. The government will facilitate increased access to career services by Learn Local organisations to help meet these needs. The Eastern ACE VET Network (EAVN) was established by Coonara Community House in 2003 to provide support and assistance for Learn Local organisations that are RTOs in the Eastern Metropolitan Region delivering children’s services. The network now works to improve all aspects of training provision. At present it brings together 15 Learn Local organisations—11 from the former Eastern Metropolitan Region and four from the North Western Metropolitan Region. Many Learn Local organisations have reporting and funding relationships with Local, State and Commonwealth Governments other than those related to their training delivery. For the community sector, the interaction between education regulation and other regulation by Victorian Government departments such as Human Services and the Commonwealth is an ongoing issue. The EAVN meets to exchange information and knowledge about the quality operation of their respective organisations. Members meet regularly to provide each other with feedback on the educational integrity and quality assurance of their operations, and share their expertise on educational processes. This joint work aims to ensure that their quality is consistent with industry and education expectations. Collaborative professional development activities and moderation and validation sessions are conducted each year. Network members report that the arrangements have made compliance more manageable, extended staff members’ networks and provided an external benchmark for organisations. Improving career advice Providing advice on learning and career pathways is fundamental to ensuring successful outcomes for learners who have faced economic and social barriers to participating in education and training. It is critical that Learn Local organisations provide comprehensive and upto-date career advice to facilitate their clients’ transitions to further study or employment. Some Learn Local organisations have initiated and funded their own career development programs. For example, Learn Local organisations have used the Victorian Careers Curriculum Framework online resource to develop a careers focus in pre-accredited course plans. The framework helps teachers, trainers and careers practitioners to develop a localised and customised quality career development program for young people. Learn Local organisations have also embraced curriculum tools such as Career Action Plans, the Resource for Career Practitioners (ReCaP) and the Careers and Transition Resource Kit. These examples demonstrate the innovative practices of Learn Local organisations in catering to student needs. The government recognises that further support is needed to enable all Learn Local organisations and their staff to provide learners with the advice and information The Office for the Community Sector11 is leading the Victorian Government’s efforts to reduce the administrative compliance burden and strengthen the capability and capacity of not-for-profit organisations. It is contributing to legislative reform and the development of a whole-of-Victorian-Government Common Funding Agreement. From 2014, funding agreements with Learn Local organisations to provide pre-accredited training services will include confirmation of the ACFE registration process requirements in a single, three-year whole-ofgovernment agreement. Whereas previously Learn Local providers have been required to respond to multiple administrative compliance and audit requests from government, this move will streamline these processes and significantly reduce information requests from government to Learn Local organisations. The single whole-of-government contract will also open up the potential to share information with regulators and across training provision, further reducing the information-provision burden on Learn Local organisations and avoiding duplication in departmental processes. Supporting better business intelligence The government will give Learn Local organisations greater access to critical business intelligence including demographic, labour and training market information. This will enable Learn Local organisations to better tailor their training offerings to local demand and be more strategic in their forward business planning. This work has already begun, with the ACFE Board commissioning a three-year longitudinal study of preaccredited training in Victoria. With greater intelligence around the needs of learners, Learn Local organisations can better target their pre-accredited training offerings. 11 The Office, formerly under the previous Department of Planning and Community Development, is part of the Department of Human Services. Learn Local: Focusing on the Future 22 DET has developed the Victorian Skills Gateway which provides information for learners on their local training options. It will continue to enhance this site over the life of the strategy by providing more tailored content which will directly benefit Learn Local organisations. Victorian Skills Gateway The Victorian Skills Gateway is the new one-stop online shop for information about vocational training in Victoria. It includes a searchable listing of RTOs and their course offerings. Users can browse occupations or industries or search for courses via occupation, course or training provider. They can also search for courses or organisations in their area and find out if the provider offers government-subsidised training. Providing better access to training and labour market data for Learn Local clients Informed, engaged and active students and businesses make better training decisions based on clear, robust and easily accessible information about organisations, courses, prices and quality of outcomes for students and businesses. Learn Local organisations can play a greater role in providing their learners and local businesses with such information and advice. The government will encourage and support the sector to promote information initiatives such as the Victorian Skills Gateway. Occupation descriptions on the site include case studies and Victorian-specific job prospect information and are linked directly to related courses to make it easy to find the right course for a particular job. The Victorian Skills Gateway also includes a clickable list of skills shortage areas and specialist occupations in which there is likely to be demand in the near future. To help users navigate the vocational training system, the site provides useful information and links to other resources tailored to the specific needs of five audience groups: students, adult learners, employers, parents and careers practitioners. Learn Local: Focusing on the Future 23 Implementing the strategy A number of important steps are being taken by the government and the ACFE Board to begin the process of implementing the strategy’s directions. These actions are detailed below. The three strategic directions will be further developed in consultation with the Learn Local sector, the ACFE Board and Regional Councils. This will support the efficient and effective implementation of the strategy over the longer term. Refocusing and refining the role of Learn Local Investment in digital literacy Recognising the urgency for investment in digital literacy, the ACFE Board has notionally allocated 20 per cent of its pre-vocational delivery budget for 2013–14 to invest in digital literacy delivery. A key priority is the development of digital literacy skills among older Victorians. The ACFE Board will continue to give Learn Local organisations access to internationally recognised digital literacy course content that focuses on the key skills that adults need to function as part of a digitally connected and inclusive society. Support family learning partnership models The Higher Education and Skills and Early Childhood Development Groups of DET will initiate two pilot family learning partnerships in 2013–14 to establish and inform the development of future family learning partnership models. Family learning partnership models will also be a key focus of asset renewal and infrastructure investment which will support co-location of services. The department is also supporting families by enabling more Learn Local organisations to equitably support learners impeded by a lack of affordable childcare through the redesigned Family Learning Support Program. Transfer marketing functions to the sector To create greater awareness of the Learn Local brand, the ACFE Board will enlist the support of peak bodies and organisations in promoting the brand. This approach recognises that Learn Local organisations are best placed to promote the benefits, opportunities and services that Learn Local offers. With greater brand awareness, the distinct role that Learn Local organisations play in their communities will be better recognised, making it easier to attract potential learners and partners. Promoting durable networks and co-location of services to improve pathways and sustainability Consult with the sector The ACFE Board, in conjunction with DET, will undertake a comprehensive consultation with the sector in the second half of 2013 that will focus on: restructuring and streamlining funding and property management arrangements to support certainty and efficiency identifying and supporting opportunities for colocation new partnership models. Learn Local organisations will be key partners in the refinement and implementation of the strategy. Integrate Learn Local into DEECD planning and resourcing processes and strategies The ACFE Board will work with the DET’s Regional Support Group and its Infrastructure Group to explore opportunities and develop robust processes to incorporate Learn Local into local precinct planning and early childhood service and asset strategies. Refocus the role and scope of the ACFE Board Improve regional governance and give a strong voice to the Learn Local sector The role of the ACFE Board will be expanded to advise on access and outcomes for adult learners across the education and training portfolio, with a particular focus on learners facing barriers. The role and function of the ACFE Board will be reviewed as part of this expansion with relevant legislative changes made in the course of 2013 and 2014 as required. DEECD and the ACFE Board will expand and realign the current Regional Council advisory function to reflect a broader area-based governance approach, with the aim of embedding adult education needs and outcomes into the operation of the Victorian education and training system. Learn Local: Focusing on the Future 24 Aligning funding with strategic directions DET and the ACFE Board will redesign and reconfigure its pre-accredited funding contracts with organisations to support the establishment of durable partnerships, networks and organisational consolidation by providing improved funding certainty and clearer guidelines to support co-location and improved use of Victorian Government owned properties. This may include: providing longer activity schedules (currently annual) as part of the funding contracts for preaccredited training to individual or networks of Learn Local organisations that can deliver training above a specified delivery level. This could include consideration of multiple-year funding contracts for pre-accredited training to Learn Local organisations that enter into durable and consolidated structural arrangements for the delivery of accredited and pre-accredited training. applying greater consideration of scale, sustainability and Learn Local organisational networks and partnership durability to inform the operation of the Capacity and Innovation Fund Grant program. Building the Learn Local sector’s capability to deliver high-quality education services Funding for professional development Building on the current professional development program available for Learn Local organisations, the ACFE Board will fund targeted professional development for the sector through the VET Development Centre. Support for Learn Local organisations involvement in communities of practice DET Regional offices will facilitate engagement of Learn Local organisations in cross-sectoral Community of Practice networks. Further assistance will be a priority within the operation of the Capacity and Innovation Grant Program. Streamlining registration and contracting processes From 2014, funding agreements with Learn Local organisations to provide pre-accredited educational services will be managed through a single, three-year whole-of-Victorian-Government agreement. This agreement will cover the ACFE registration requirements, and aim to avoid Learn Local organisations providing the same information multiple times to different State Government agencies. The ACFE Board, in conjunction with regulators and departmental agencies (such as those agencies contracting the Victorian Training Guarantee), will review current registration processes to identify opportunities to further reduce the information-provision burden on Learn Local organisations and avoid duplication in departmental processes. Improving access to information Databases on training and labour market data will be made available to all training providers in 2014, including Learn Local organisations. Local content on the Victorian Skills Gateway will provide more tailored information to benefit Learn Local organisations. The government will publish recent findings of the longitudinal study on pre-accredited training and host a series of provider forums to discuss the implications of the study and identify further areas of focus for the research. Evaluation The final element of the strategy is an evaluation mechanism, coordinated by the ACFE Board as the advisory body responsible for the Learn Local sector. In particular, the ACFE Regional Councils and DET, including the Market Monitoring Unit, will assist the ACFE Board by monitoring and identifying local training needs, trends and practices. Ongoing evaluation and monitoring, across the strategy, will consider the performance of the sector against the strategy’s objectives and initiatives with a focus on the public value delivered and will help to inform future resource allocation. The strategy provides a framework to ensure that decisions and choices made about the relative priority given to future Learn Local sector capabilities and directions, and the effective and efficient use of existing resources, are consistent and aligned. Importantly, ongoing evaluation of the strategy will ensure that the Learn Local sector fulfils its promise, develops more innovative and responsive services, and meets the needs of Victorian learners, businesses and local communities. Learn Local: Focusing on the Future 25